Name: Quality Inn Merrillville
Address: 1350 East 83Rd Avenue, Merrillville, 46410, US

2/10

Poor

14 Jul 2026

ZACHARY

AC didn’t work and the fire alarm was set off

Self

2/10

Poor

14 Jul 2026

Kathryn

So the room was in very bad condition but sheets were clean so we thought it would be fine. Only 1 bath towel but the evening desk clerk - who was very nice - gave us some extra hand towels.

The next day, when checking out, I told the desk clerk they had quite a bit of maintenance in that room and he got snotty and rude. Told me we had had 3 people but only booked for 2 (it was through Hotels.com and my office so I'm not sure what happened) but that's ok because they would be happy not to have us back.

2/10

Poor

14 Jul 2026

Reba

I wish I had never booked there it look like a horror movie in the rooms they wanted me to stay in .No amenities at all the refrigerator didn't work no microwave. Ceilings falling in tub/shower looks look you will need a doctor after I never seen a place so nasty in my life. I had to go to my sister's to shower . Staff no help at all but driving Bentley truck and BMW care but hotel is not up to part.SAVE YOUR MONEY RUNAWAY FROM THIS PLACE OR YOU WILL NE SORRY

Self

6/10

Pleasant

13 Jul 2026

Heather

Clean room but first had a room with no towels, no fridge and burn holes in the blankets. We were moved to another room but that fridge didn’t work. I am just glad it was a clean place. Has a small pool and hot tub but there were no towels in the area and the hot tub had water in it but the jets didn’t work.

Family_with_children

2/10

Poor

11 Jul 2026

Ala

Disgusting don’t go there hair in the fridges blood on wall dust everywhere

Family_with_children

2/10

Poor

10 Jul 2026

Amanda

Paid close to 200 for two nights and the ac didn't work!

Luckily we got a new room but there weren't any bath towels, only could get hand towels and wash cloths to dry!!. The hot tub jets weren't working. I won't ever stay here again

Partner

6/10

Pleasant

10 Jul 2026

Steven

Eh

Family_with_children

4/10

Poor

06 Jul 2026

Rudy

1st When I arrive

10/10

Exceptional

17 Jun 2026

Shawn

Everything was good until the next day

10/10

Exceptional

17 Jun 2026

Grant

Good stay.

Self

2/10

Poor

16 Jun 2026

Cheyenne

The rooms were disgusting. They put me in a conjoined room with workers next-door and I have a 12 year-old daughter and it was just me and her didn’t even tell me that they were gonna do that and I’m having a hard time getting a refund.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Jacob

The room was fine other than the mystery socks scattered in the corners of the room. A guy offered my friend & I weed in the lobby. After we politely refused, he then proceeded to tell us incoherent stories about his uncle in Vietnam. There was also a guy throwing rocks at cars in the parking from a window on one of the upper floors of the hotel. I wouldn't say its a bad hotel, but certainly very bizarre. The vending machines were also broken. People seemed like they were really enjoying the pool.

Friends_and_family Friends

2/10

Poor

31 May 2026

Brian

Place was disgusting. We didn't even end up staying and went to another hotel around the corner.

2/10

Poor

26 May 2026

Shasta

Absolutely disgusting. Do not book here. Its a waste of money. They will scam you out of your money and you will inevitably pay for a different one just so you dont have to stay at this hotel.

Family_with_children

2/10

Poor

24 May 2026

Elena

It was a horrible experience!! Dirty room & horrible customer service!

Family_with_children

4/10

Poor

24 May 2026

Mary

We like your motel, but your morning manager treated us very unprofessionally. He has a mean disposition! We've delt with him on previous visits. He's hurting your business and needs to be removed from his position. But, your night staff was very kind and helpful. (The plumbing needs better maintenance.)

Partner

2/10

Poor

18 May 2026

Loretta

Upon arrival, the front desk couldn't find our reservation. I had ID and a reservation number and she still couldn't find our reservation. She lied and said she found it and gave us someone else's room. About 10:30 pm, I heard someone trying to get in our room. At 11 pm the room phone rang and it was the front desk telling me she gave us the wrong room and needed our credit card number etc. The next morning my husband and I went to the front desk to confirm everything was ok with our reservation and payment. The guy at the front desk was argumentative, rude, and refused to speak with us.

We were already creeped out and took the loss of another night stay and checked out. I couldn't believe how bad the hotel was and the staff acting like that. Never again.

Partner

4/10

Poor

17 May 2026

Matthew

The room was dirty with stains on everything. The staff had poor communication skills. The breakfast in the morning was pretty much just waffles and coffee.

Family_with_children

2/10

Poor

13 May 2026

Kim William

It was dirty
It smelled like marijuana
You could hear strange noises thru the wall
The light switch kept flashing on and off
The remote was broken
I could not stay there… I had to leave and check into another hotel in the area

Self

4/10

Poor

07 May 2026

Marnisha

Room was not as clean… had a few insects in the bed. They did not come and clean my room daily while I was staying there. It smells like people be smoking inside some of the rooms. The pool did not seem clean, hot tub water was really murky.

Self

2/10

Poor

29 Mar 2026

Andrew

This is the worse hotel stay ive ever had. Water on the elevator floor, room had not been clean. All the hotel doors and furniture has cracks, holes, and stains on them. The toilet has rust stains where u sit and inside. The towels have pubic hair, the shower curtain is stained. The heat stop working in the middle of the night! I stayed at this sane property in the past and it wasnt this bad. What happened??? I need a refund!! This is unacceptable!! I have pics upon check in to confirm everything Im saying

Partner

4/10

Poor

29 Mar 2026

Margaret

The pool and hot tub were great. Pool water was a little cold. However, the second floor smelled of marijuana the entire time we stayed there. To the point to where it started to cause issues with my child who has asthma. It even smelled all the way to the first floor by the stairs. I was informed nothing could be done by the gentlemen who checked us out this morning. The breakfast wasn’t that great either. The cinnamon rolls were rock hard. I truly believe I should get a refund

Friends_and_family Family

2/10

Poor

29 Mar 2026

Bonnie

The parking was fine. Staff was poor. Noone was at the front desk when I arrived. And then I was given a dirty room. Then the room I was given did not have a refrigerator and the microwave didnt work. Then the next day, the staff questioned me about whether or not my service animal was actually a service animal because the staff member never entered any notes.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

HOMERO

Good

6/10

Pleasant

15 Feb 2026

Scott

The staff was courteous and helpful. The hotel needs a lot of updating. Furniture, sheets, carpets, and bathroom fixtures are worn. The bed was comfortable.

Self

2/10

Poor

26 Jan 2026

Jerome

I travel frequently and am wired for value-oriented. I know from experiences you get what you pay for but this hit an all time low. Didn't get a sense of safety in the parking lot due to multiple vehicles with sole occupants, engines running & loud music blaring. Parked by and used front entrance. At first glance it appeared ok but once inside the room, much different story. The bedding was the worst I've ever seen with a variety of stains, rips, burn holes and little black things that looked like even they couldn't survive it along with the bugs in the bathroom.

The pool was about what you'd expect and the \"Breakfast\" consisted of a waffle maker and a little batter left, if you chose to wait for the other 7 people to finish making theirs. There were two stale, what looked like at one time were little roles and that was the extent of the offerings.

I know there are reviews of \"10\" but adhere more to the 2's and 1's as I have far more confidence in those as for both accuracy and legitimacy. It was non-refundable and a blizzard so I was stuck and it was only for a night so I took the grey thing on top of the bed and slept on the floor figuring it was my best option.

As I lay there I thought \"So this is hell.\"

There's plenty of options in close proximity for the same or possibly better price so go there.

Management will come on here and say \"So sorry...this isn't normal, blah, blah blah....\" but I have to believe it is. That many stains it has to be deliberate.

Business Self

2/10

Poor

25 Jan 2026

Donald

The room felt neglected, the bathroom had mildew on the walls, the floors were disgusting. There’s a Tesla charger at the hotel but apparently it’s only for the owner. Do yourself a favor and find a better place to stay.

Business Self

2/10

Poor

15 Jan 2026

Corey

Hotel was very nasty and disgusting stains all in the sofas and furniture that was in the room the breakfast was old stuff and hard I wouldn’t feed animal that food need to shut down that location

Leisure

10/10

Exceptional

09 Jan 2026

Nay

Clean room excellent staff great place to stay!!!

Partner

6/10

Pleasant

22 Dec 2025

Sharon

Ok

2/10

Poor

02 Dec 2025

Barb

The first room I was given looked very dirty like it hadn’t been cleaned- they put me in another room that was just as bad. It smelled like smoke, the chairs were badly stained, the pillows were filthy. I would never stay here again.

Self

10/10

Exceptional

14 Nov 2025

Joshua

They really made sure we were accomodated . I really appreciate their professionalism and understanding

2/10

Poor

11 Nov 2025

Victoria

Horrible nasty

2/10

Poor

09 Nov 2025

Mario

One room smelled like cat pee. The second room had stains on in the beds. Just dirty and cold. Check in staff was very attentive.
Very disappointed with facility. Would never stay here again.

4/10

Poor

30 Oct 2025

Daria

The heat/ cold unit didn’t turn off and was very loud. The bathroom sink leaked water when the faucet was turned on, shower head dripped all night. The bathroom towel rack was held on by wire, the cover had 2 stains and on inside of the cover was lipstick stain!

Business Self

10/10

Exceptional

26 Oct 2025

lindsey

Was an over all great experience

6/10

Pleasant

17 Oct 2025

Steven

There were stains on the bed cover. Yuck

10/10

Exceptional

13 Oct 2025

Rubashuana

The beds are soft but the towels were dingy and the blankets had spots on them the sheets were dingy as wellwell tge

Leisure Family

2/10

Poor

12 Oct 2025

Steven

What a let down. Room immediately reeked of mildew. Floor is damp by AC unit that seemed faulty and made weird grinding noises during the night. Kids were terrified of the blood stains on walls, stained pillows and sheets. Worn furniture that they actually use trash to level it so drawers don’t pop open on own. Tile grout is black and mildewed and tub is stained. So gross my family would have left if it wasn’t already 10pm and late when we arrived. One kid was crying she wanted to sleep in the car. Decided to brave it out, but if you have a choice ahead of time avoid this beat down hotel at all costs. Pictures from room 301.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Jamie

This is definitely a budget hotel. The staff was very nice though. But had to move rooms at check-in because the first one smelled like something died in it. But the second room we were given was decent. The cleaning staff needs to be wiping down headboards and tables and mirrors, though they were clearly dirty, and the linens on the bed had burn holes and stains.

2/10

Poor

11 Oct 2025

David

The room was smelly, in disrepair, tape on broken windows, a chicken bone in the hall, toilet seat unattached... horrific

Leisure Partner

2/10

Poor

11 Oct 2025

LaQuita

the bathroom and sheets was nasty

Business Family

2/10

Poor

05 Oct 2025

Leticia

The room had a bad odor, had to open the window to air out the room. The toilet handle was broken you had to jiggle it in order for the tank to stop leaking, shower curtain was stained. The TV would not connect.
I will definitely not stay here again.

Partner

2/10

Poor

04 Oct 2025

Erin

Travelers Beware! Do Not Stay Here

This hotel was located in an entire area of at least 10 other hotels by I-65. I thought it would be fine. It was NOT.
1) We were not convinced that the sheets were changed because of stains.
2) The shower curtain had serious mold/mildew on the inside. When I tried to show the cleaning lady in the room she was working on, that shower curtain in that bathroom had mildew all over it too!
3) Our coffee pot had no tray for the coffee packets to go in, so it couldn't be used.
3) Worst Food Ever! - Orange Juice was spoiled and had to be thrown out, there was only white bread and no jelly for toast, no lids for coffee cups, Bran Flakes were the only cereal, no yogurt or fruit, no protein, only carbs, pastries were stale and no microwave to help. The trash can was so filthy on the outside that I used a napkin to throw my trash awayl When I asked the attendant about the availability of whole wheat bread or yogurt or lids for the coffee, he was rude and said \"What's there is all there is.\"
4) There were splatters of something on the walls in the room and bathroom and I took photos.
5) It was obvious that someone was smoking weed either in the hotel or right outside.
6) Elevator area was dirty and there was chipped paint on the walls.
I have been staying at Choice Hotels for more than 30 yrs and this was the worst Quality Inn I have ever been in. If we had known how bad the hotel was, we would never have paid when we registered. I will certainly know better next time.

Friends_and_family Friends

2/10

Poor

26 Sep 2025

Jamie

It was fine for the price but don’t expect anything special. Paint coming off of walls. The light in the bathroom didn’t work and the hairdryer was broken.
But the beds were ok

2/10

Poor

23 Sep 2025

Sonyadae

Filthy and terrible

The first eoom they gave us was filthy. The bed sheets has not been washed. The room was musty. The fridge was covered in some kind of red residue. The dresser has a white substance splashed on the front.
We asked to switch to a different room, to which they obliged. The new room was not much better in condition.
We visited the pool, which was extremely poorly maintained. The tiling was chipped and sharp in many places. The grout was peeling, and mold and residue was clearly present. We could not stay for more than a half hour because we could not stop sneezing. After getting out, a burning and itching rash became present on my body. It went away in a few hours after applying triple antibiotic ointment.
There was also mold in yhe shower in both rooms we saw.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Thomas

Hotel was in poor repair. Carpeting in hallway was dirty and loose in some areas. The outer bed covering was dirty and there was a hole in the sheet. Pillows did not have covers under the cases. Air conditioner didn't work properly and part of the covering was on the floor. Freezer was caked with frost. I could go on but I'm guessing you get the idea. Overall the entire facility was disgusting.

Partner

2/10

Poor

20 Sep 2025

Tyhaun

We got there for a funeral and didn’t stay there we checked in and out first room bedding and everything was wet and then they showed us a different room where it looked like someone just left the room

2/10

Poor

15 Sep 2025

Francisco

Couldn't even get room service for the 2 nights we stood there.. front Counter guy so rude..

Business_and_leisure Family

10/10

Exceptional

11 Sep 2025

Lonney

No hassle check in, clean quiet room, helpful staff. Coffee pot, microwave, fridge and iron all worked. A/c worked great.

Business_and_leisure Self

10/10

Exceptional

11 Sep 2025

Mikhail

Really clean place and would recommend for anyone that need a rest!

4/10

Poor

10 Sep 2025

Casey

Room was dirty...
Shower curtain and towels were so filthy, I had to use my shirt to dry off... I just slept on top of the covers...

Business Self

10/10

Exceptional

08 Sep 2025

Shelby

This place was very nice!

Leisure

2/10

Poor

06 Sep 2025

Lisa

Awful

10/10

Exceptional

02 Sep 2025

Sarah

I didn't plan on staying the whole weekend. The staff was very accommodating. The gentleman that worked in the morning was very friendly and helpful.

4/10

Poor

01 Sep 2025

Richard

Sink was clogged. Bed was broken

Business_and_leisure Family_with_children

8/10

Excellent

27 Aug 2025

Sharon

I was on the first floor, didn't get any sleep, crickets chirped outside my window all nite

Leisure Self

8/10

Excellent

26 Aug 2025

Sharon

Check in was smooth

Leisure Self

2/10

Poor

25 Aug 2025

Gustavo

They have contractors leaving trash and tools out in the area, service desk can’t smile even to greet you, it smells bad inside breakfast poor unattended, room main light bulb was off, toilet runs none stop, furniture old, filthy and made one seat with 2 different ones.

2/10

Poor

17 Aug 2025

Conrad

Dirty linens. Water leak in the bathroom

Business Family

2/10

Poor

11 Aug 2025

Verified traveler

They have bugs
Holes in walls
And the breakfast is horrible
It smells like a sewer or old nasty mildew

Partner

2/10

Poor

30 Jul 2025

Jason

The property was dirty and smelly broken toilet seat handicap was filthy the towels were dingy and dirty there was an Oder of mold and mildew and when I went to the front desk to complain and ask for a refund I was met with hostility disrespect and a I don’t care attitude and was told to leave and get a refund from the booking site I had insurance on my stay and was denied a refund I provided video and photos of the issues

Leisure

2/10

Poor

29 Jul 2025

Verified traveler

Eew to the pool

The pool area was disgustingly dirty. There were fake finger nails on the floor, fake eyelashes in a spilled coffee cup in the table and a dozen or more used towels lying around. The air conditioner in our room was broken and could not be fixed and they were out of other rooms so we didn’t end up staying the night. The staff promised that they would refund our money. When you book through Hotels.com you have to request a refund with them also and it’s not as immediate as getting it at the front desk before you walk out the door and head out of town. It turned out fine and we were refunded the next morning but it caused a little anxiety.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Dale

When we checked in the wait was over 5 mins. for someone to show up. The room was smelly like it had been sprayed and for good reason the bed had BED BUGS. We left immediately and told the staff at the desk why and all they said was sorry. This hotel should not be on Expedia's list and I expect Expedia to refund my money. I have been loyal member for years but this was wrong. Please refund my money and never list this hotel again.

Leisure Partner

2/10

Poor

28 Jul 2025

Verified traveler

Worst nightmare

Worst stay ever!! I ran into multiple issues while here…we got a non smoking room(only option we seen) but somehow they thought it would be acceptable to give us a room with burns in the duvet cover and on our sheets (burns with a little rigid marks making it very uncomfortable to sleep on), there were three lamps in our bedroom. All three of those lamps had stains on them, wrinkles and deteriorating. The carpet had a giant red stain on the left side of the bed, along with blood stains on the back commode(tank and bowl) that DID NOT BELONG TO ME I found this to be super unsanitary but when I addressed all these issues to the front desk representative he said its probably just ketchup (my question was then why would ketchup be in the bathroom and on the toilet?) as well as the unstable foundation in the latrine(wall crumbling down and liquid coming out) And to really set things off the power at this facility kept going out the entire duration of my stay(I never heard or seen a hotel with a backup generator) . Thankfully my children weren’t with me because this is unacceptable and to know I had no where else I could go cause they refused a refund and “didn’t” have any other rooms

2/10

Poor

26 Jul 2025

Mica

The rooms, smelled like smoke and something else, the pool water was dirty

6/10

Pleasant

23 Jul 2025

Alice

First time at this location, check in was fast, the first room was to the kids liking, we was able to go to another room, the kids enjoyed the pool , it just wasn’t any extra towels when then got out of the pool, they served breakfast, and no late check out.

Leisure Family

4/10

Poor

21 Jul 2025

Sally

Near Valparaiso College for LSM Music camp, but water puddles on floor by entrance to elevator and felt unsafe due to hotel patrons yelling in hallway.

10/10

Exceptional

21 Jul 2025

Chuck

Love it here as always

Leisure Partner

2/10

Poor

19 Jul 2025

Jessica

The room smells, there was a bug flying around the bathroom, the towels were dirty. The refrigerator didn't work and the toilet didn't flush.

Leisure Family

2/10

Poor

17 Jul 2025

jose

Dirty room dirty bathroom towels blood like stains on door and light fixtures

Business Family

4/10

Poor

17 Jul 2025

miesha

Poor need deep clean

4/10

Poor

15 Jul 2025

Cinnamon

The supervisor, a gentlemen with glasses was very rude and condescending towards me and my mother when we asked if we could be accommodated for our fridge not working in our room.

Business Family_with_children

10/10

Exceptional

14 Jul 2025

Chuck

Love it here. We come all the time for a quick staycation

2/10

Poor

08 Jul 2025

Maquilla

Need better housekeeping the rooms still be dirty , sheets ,pillows curtains towels are either stained badly or they not washing them & new linen pls , the pool water was a dirty green color not clear at all also dead flys stuck on the curtains which hasn't been cleaned or changed since they open the place I will never go back there with my daughters..........

Leisure Family

2/10

Poor

07 Jul 2025

Linda

Displeasing and rude cs

I was a traveler and my family didn’t like customer service at all. he was very short and rude the entire stay. He talked over me and I was very disappointed. I will never stay at this hotel again . Ratings 1.5/10

Friends_and_family Family

4/10

Poor

29 Jun 2025

Dena

also unsafe dip in flooring as you walk off elevator with no signage

Leisure Family

6/10

Pleasant

29 Jun 2025

Verna

Okay for price

The actual room was nice and clean except for a used sanitary pad i discovered tucked into the Kleenex box slot (no Kleenex box).
The outside elevator and the hallway outside our room stank horribly- of urine or something like that. :(
But the beds and rest of our room appeared clean and were comfortable.

Partner

2/10

Poor

27 Jun 2025

Maura

They gave me a room 321and I had to go downstairs to get a new one because it smelled like someone was just there smoking. I got another room 207 and the carpet was filthy the towels were dirty and the tub was discussing. Very disappointed

4/10

Poor

24 Jun 2025

Alan

Check in was troubling, we were 2 hrs early getting there and was charged extra to get into the room. The manager was very rude when I complained about the extra charge and threatened to cancel the reservation if I complained any more. Was just a very rude person

Friends_and_family Friends

2/10

Poor

24 Jun 2025

Cynthia

Dirty tub, dirty towels , dirty comforter and sheets, water damage stains on walls

Friends_and_family Family

2/10

Poor

23 Jun 2025

Raul

Terrible

Not good

2/10

Poor

23 Jun 2025

James

There was gun on our headboard for our bed. Used toothbrush on the floor, blood on sheets on both of our beds. The 2 sets of towels we got had black stains we ended up buying our own towels. There was people everywhere outside smoking marijuana infront of me and my kids. Garbage everywhere outside and the pool area was disgusting never any towels. Both vending machines out of order the list goes on

Leisure Family_with_children

2/10

Poor

19 Jun 2025

Matthew

Run down, dirty, and staff did nothing when 2 other guests were having sex in the hot tub and me and my daughter (7) were in the pool. Room had cigarette burns in the comforter, bathroom door broken, used bandaids in trash can, all around gross dirty hotel.

Leisure Family_with_children

2/10

Poor

15 Jun 2025

Suriyah

This hotel is horrible, the staff including management is rude and the rooms are full of spider webs, dirty linen and other bugs crawling in it

Leisure Family_with_children

6/10

Pleasant

14 Jun 2025

Andrei

Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing.
Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower)
Conclusion: it's good if the stay is 2-3 nights.

Business Self

10/10

Exceptional

08 Jun 2025

natalie

This hotel is amazing. My favorite place to stay.

Partner

10/10

Exceptional

07 Jun 2025

Shamear

Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Chuck

Love quality inn. I wish I got the front desk guys name. Very pleasant and personable

Leisure Partner

2/10

Poor

01 Jun 2025

Francisco

The place was rude we ask for a manager and couldn't speak to one.. the room we had the ac didn't work...the next room they gave us the beds where nasty and pee on the refrigerator didnt work and they wouldn't let us get another room or speak to a manager...

Leisure Family

8/10

Excellent

28 May 2025

Kymberli

Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .

Leisure Family

8/10

Excellent

26 May 2025

Ashley

Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u

Leisure Family_with_children

2/10

Poor

18 May 2025

Verified traveler

Disgusting

Easily the dirtiest hotel I have ever stayed at

Friends_and_family Family

2/10

Poor

18 May 2025

Tami

The pillow cases had stains that had texture to them, liked dried crusty snot. The mattresses were extremely broken down and had dirt in the stitching, not only lint but dirt. The room smelled of mildew & the walls had mold on them. There was a floral chemical smell in the room as if the try to hide the mildew smell. I did not get a refund. Totally unsatisfied. Do not book this place.

Leisure Family

2/10

Poor

08 May 2025

Destiny

The furniture looks like it just got pulled out of a dumpster the refrigerator was broke the bathroom is dim the shower is falling apart everything was dusty and there were spiderwebs 0/10 do not recommend😤👎👎

Leisure Partner

6/10

Pleasant

05 May 2025

Elizabeth

Not Satisfied

The front desk person gentleman was really nice. But I had to be moved 2 times. First time AC was not working. 2nd time there was a water leak in the ceiling. My room was cleaned when I requested. It had not been cleaned in days.

Self

2/10

Poor

02 May 2025

Diamond

Never again!

Dirty, had to change my room. The second room was still dirty. There was stains and hair everywhere in the first room. The second room was better than the first but not great. I didn’t pay attention to the Pool hrs till I was trying to get in at 8:30am and the hrs said 10-10. There was a family in there most of the time the day before so I wasn’t even able to get in the jacuzzi or anything. So I went to have breakfast. Biggest disappointment! They only had strawberry yogurt and it was expired and they barely had any breakfast! There was biscuits, gravy, and waffles. I wanted biscuits with honey they didn’t have any they had no jelly no peanut butter no nothing. No bagels that’s what I really wanted but I was gonna settle for what they had. No fruit no oatmeal just nothing. They only had orange juice and milk. The orange juice was pungent. It was not good. Horrible costumer service from the blue eyed blonde haired man. He was rude to my Fiancé and was inattentive to me. This was a learning experience. You get what you pay for!

Partner

6/10

Pleasant

27 Apr 2025

Joshua

Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day

Leisure Family_with_children

2/10

Poor

23 Apr 2025

Alex

The towels were dirty, the blankets were dirty, and there was an odor