Name: Hampton Inn Merrillville
Address: 8353 Georgia Street, Merrillville, 46410, US

2/10

Poor

17 Jul 2026

Rita

The hotel is under renovations but it was still a mess. The smell of mold on the first floor. They tried to put carpet fresh to absorb the smell & dampness. Locations of the amenities were NOT easy to find including the elevator. The hallways a mess. The parking unsafe, dark no lights & not a lot of parking available.
Just not a place I would stay again.
I’ll never stay again ….. 0 stars …. Sorry!

2/10

Poor

14 Jul 2026

MICHAEL

Last minute booking, but the room smelled like smoke, & the floor was under construction & definitely not welcoming,
Im a carpenter, & the hall was not safely contained for guests, wires hanging from the wall, drywall dust not vacuumed up,
Never again

Family

10/10

Exceptional

13 Jul 2026

Alexander A

Is good

4/10

Poor

12 Jul 2026

AYANAVA

The hotel was under major renovation and there were signs all around for that. The carpets were dirty and run down. The room was just clean enough but needs major upgrades or maintenance. Properties under renovation should be marked on their website and Hotels dot com App so I won’t select them.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Cynthia

Property is old and in need of updates. They had a sign posted saying that they were renovating. Breakfast was adequate but more limited than I expect from a Hampton.

4/10

Poor

10 Jul 2026

Edward

Under renovation which was not mentioned when I booked. We ha a renovated room which had the old damaged furniture. Low quality for the price.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Keith

Worst Hampton Inn we’ve stayed at, dirty carpet, halls, and stairways smelled like weed. Breakfast was good

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Kelly

Under construction at present. Room is outdated and worn. Two different ice machines not functioning. Breakfast offering were sparse.

Self

6/10

Pleasant

06 Jul 2026

Deedra

It served its purpose. The bed and pillows were nice. The morning staff was pleasant. I cant say the same about the night shift. We will not stay here again, nor would I recommend a stay at this Hampton Inn.

Partner

2/10

Poor

05 Jul 2026

Heidi

When we entered our room, the air was damp and we realized the carpet was wet. When I called the front desk, they said it had been shampooed that day. Unfortunately, they did not turn on any fans or the a/c system to run the fan, so the moisture had accumulated in the air in the room until it felt damp like a high humidity day. The bedding felt damp as did our clothes the following morning. They said they could not move us because they were full, and they did not register our complaint.

Family

8/10

Excellent

24 Jun 2026

Katina

We had a nice stay

Partner

8/10

Excellent

24 Jun 2026

betsy

No fridge, microwave or coffee maker in room...but coffee offered 24 7, microwave in lobby,and breakfast free.

Pet

6/10

Pleasant

03 Jun 2026

orland

Property is currently under renovation which was not stated on hotels.com website. Things like this should be disclosed to help customers decide whether to book or not. Property badly needs refresh. Carpets are stained (yuck), room furniture from the '70s. I can't believed Hilton will attach their brand to this property. One bright spot is the breakfast, which hotel tries to varies everyday (scrambled eggs one day, omelette the next).

Partner

8/10

Excellent

29 May 2026

Kimberly

Property was a little tired for the price. Breakfast was good though.

Partner

4/10

Poor

10 May 2026

Michael

Property was under construction.

Family

8/10

Excellent

04 May 2026

Donald

Yes parking was safe breakfast was ok need change out carpet

8/10

Excellent

27 Apr 2026

Kris

Good location. Everything was fine but some wear and tear. Breakfast was good!

Partner

8/10

Excellent

24 Apr 2026

Denise

Needs some updating

6/10

Pleasant

24 Apr 2026

Mark

I personally will not plan on staying here again. Expedia booked me in a handicap room that had a shower designed for someone in a wheel chair. It was akward and difficult for me to shower because the shower head was not adjustable and only waist high. The hotel attendant said they could not put me in another room because I had booked the hotel through a third party (which was Expedia) and not directly through their hotel. Bathroom floor was dirty. Glad I wore house slippers. When I wiped the bottom of my houseslippers off, the washcloth was black with dirt.

Business

10/10

Exceptional

13 Apr 2026

Gary

Room was clean, previous guest broke the tv but it wasn’t that big a deal. Liked the online check in and app based door key. Staff was lovely.

4/10

Poor

29 Mar 2026

Michael

Pretty beat up hotel. . Holes in room wall. Sad excuse for a breakfast. All coffee empty at 8:45.
I expected better from a Hampton.

Partner

10/10

Exceptional

21 Mar 2026

Ijaz

I am not sure about pet and didn't use gym or swimming pool.

Self

2/10

Poor

08 Mar 2026

Dale

The gym was tiny it was cold so didn't use air

Family

8/10

Excellent

07 Mar 2026

Tom

Nice property

Self

10/10

Exceptional

05 Mar 2026

Dave

Everything was great!

4/10

Poor

28 Feb 2026

Gregory

Rooms need update and cleaning

Partner

10/10

Exceptional

22 Feb 2026

Richard

Clean, comfortable, quiet

Self

10/10

Exceptional

21 Feb 2026

CHIBUZO

yes

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

madhur

Everything

Business Self

2/10

Poor

18 Jan 2026

Tiea

We left right after we checked in. The room was nasty. There was filth in the sink and molded hair in the shower. It was a.5 star hotel at best. I can't believe it had the Hampton name. We refused to stay there were stains on the carpet and the pool had dirt that was visible. We asked for our money back because we took out insurance. Your website had that it was a 3 star; I feel as though there was deception on Expedia website.

Family

10/10

Exceptional

11 Jan 2026

Jennifer

I had a great stay. The rooms were clean. The amenities were great and the night staff was wonderful. I would like to send extra shout outs to her. She did an outstanding job

Business_and_leisure Family

6/10

Pleasant

01 Jan 2026

Jennifer

I was asked if the third floor was ok. I said sure, we just want a quiet room because we are quiet people. The lady at the desk knew the multiple people with lots of children that were next to and across from us. I know this because she was in her socks and sitting and was eating breakfast with them the next morning.
The children were left in the room next to us with no adult in the room and had the security door bar across the door so that every time they went in and out the door banged very loudly. That was about every 30-60 seconds. For 3 hours. They were doing this until midnight (New Years Eve) until I came out of my room and asked them to use a towel to prop the doorway and also someone else had asked the manager to come up and tell them to be quiet because people were complaining. I don’t think the hotel was even near full. We should not have been put next to all of those kids. We are in our 70’s and did not plan on staying up until midnight. Very poor parenting of the mothers not even in the room with the kids. Very poor room choice by the desk lady when she obviously knew those mothers and kids.

Leisure Family

10/10

Exceptional

28 Dec 2025

Christopher

Being able to change the room which was on the noisy side of the interstate.

Business_and_leisure Partner

6/10

Pleasant

12 Dec 2025

Joseph

Clean but really noisy

8/10

Excellent

12 Dec 2025

Kate

All staff members I encountered were very nice and did a great job.

10/10

Exceptional

08 Dec 2025

Leslie

Room was spotless, clean

Partner

10/10

Exceptional

02 Dec 2025

Audrey

Excellent staff!

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

Eric

Room was great. Common areas of the hotel are well worn and in need of renovation.

10/10

Exceptional

28 Nov 2025

Chester

The room was clean and the staff was courteous. Thanks!

Business_and_leisure Partner

10/10

Exceptional

22 Nov 2025

Liz

The breakfast staff was amazing

Business

8/10

Excellent

19 Nov 2025

Robert

The room and bathroom were clean but dark, low wattage lights. Breakfast was very good and staff were friendly and efficient.

Leisure Family

10/10

Exceptional

18 Nov 2025

Richard

Friendly staff

Business Family

8/10

Excellent

17 Nov 2025

John

Staff was great, breakfast was good and parking was fine. The property needs to be refreshed. The carpet needs to be replaced and rooms need to painted and simple updates.

8/10

Excellent

17 Nov 2025

Patricia C

Great customer service and the room was spotless.

Leisure

6/10

Pleasant

14 Nov 2025

Kent

breakfasgt bar was the best thing about the stay, the room was ok the a/c did not work

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Cynthia

We enjoy our stay. I booked three rooms for two nights. However, a snow storm was forecast and we need to leave early after the first night. The front desk ( Shannon) was so kind and refunded our rooms for the second night! Thanks!

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Elizabeth

Clean room and safe

Business

10/10

Exceptional

03 Nov 2025

Yolanda

Great stay

Friends_and_family Family

4/10

Poor

26 Oct 2025

Brenda

This was by far the worst Hampton Inn that I’ve ever stayed in. It must be one of the older hotels because the room was not updated didn’t feel clean I slept in the chair because the bed didn’t feel clean.

Self

4/10

Poor

26 Oct 2025

michael

Disappointing. Room was a smoking room and not a king as was promised.

Leisure Self

6/10

Pleasant

23 Oct 2025

Van

Basically clean but older facility that needs refreshed. Carpets in hallways were terribly dirty.

Partner

2/10

Poor

17 Oct 2025

Rudolph

I want a refund from Expedia.

2/10

Poor

16 Oct 2025

Joyce

Elevator was out of order. Carpets in hallways was stained and dirty. Room door did not lock properly. Front desk staff walked around in fuzzy slippers. Had to wait several minutes for front desk staff to appear when checking in and at multiple times during stay. Don’t recommend. Won’t stay again

6/10

Pleasant

13 Oct 2025

Jeff

Upon arrival, the clerk at the front desk told us to \"hold on\" while she spoke to her staff member for at least 5 minutes at the counter. Finally checked us in, but she had to go see if our room was ready (it was 3 pm). The elevator was broken and our room did not have a chair for the desk.

Leisure Partner

4/10

Poor

12 Oct 2025

Adithi

Not a great experience

The front desk staff was rude when I checked in. She was sighing when I asked for toothpaste. The elevators weren't working. The room smelled weird and was not clean.

Business

4/10

Poor

08 Oct 2025

Jacqueline

My two children and I stayed here for a family event. The building was dirty, elevator was broken, the sheets had little hairs on them, there were used dirty socks in the room when we got there. It was not the best experience.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Joyce

Staff was friendly!

Leisure Family

4/10

Poor

05 Oct 2025

JAMES

The rooms are very outdated. The shower was disgusting. I could have had a better room at Motel 6 for a third of the price.

Business_and_leisure Self

2/10

Poor

05 Oct 2025

Joyce

Elevator was not working. Hallway carpets were dirty and stained. Room floor did not appear to have been cleaned. Reception desk was often vacant and slow to respond. Garbage on room floor under the bed.

Will not stay again.

Hampton was our preferred hotel. In the past 4 years, we have limited our stays due to issues with the brand. Decided to give this one a chance. The brand seems to have slipped and we will not be staying at any Hampton Inn hotel again.

4/10

Poor

04 Oct 2025

Denny

Shower drain plugged. Elevator is out or order. Hole in wall behind the door. Hallway carpet is very dirty. No tv in breakfast area.Gym has a very bad odor. Pool was nice. Breakfast was ok. Ashtray by the side door full . Garbage by front door full.

Partner

2/10

Poor

03 Oct 2025

Rossana

The elevator was not working and there was a giant bug on the curtain of our room. We asked to switch rooms and they could not accommodate us. Because I went through Expedia they could not refund my money either.

Leisure Family

2/10

Poor

02 Oct 2025

Joseph

It was freaking terrible. Carpets were muddy and dirty through elevator was broken. It smelled horrible. It was loud absolutely nothing redeeming about this place and I will never stay there again.

Business

10/10

Exceptional

26 Sep 2025

Rebecca

Shops and restaurants nearby

6/10

Pleasant

21 Sep 2025

Maryam

Nothing

2/10

Poor

17 Sep 2025

Stacy

This is a very dated hotel. There was a sign saying the elevators weren’t working the carpet in the halls had all sorts of old stains. The room smelled disgusting. The carpet was gross. The plug in the bathroom wouldn’t hold anything.

Self

2/10

Poor

16 Sep 2025

Megan

No thanks ....

Very rude man at the office desk when we arrived. Maybe he was having a bad day, but he didn't need to be rude. The elevator was broken and the restroom was dirty. We ended up leaving and went to Tru by Hilton down the road. It was like night and day! Go there instead!

Friends_and_family Family

4/10

Poor

14 Sep 2025

Joyce

I was told at check-in the elevator was not working. When I expressed concern about carrying my luggage up the stairs, the receptionist immediately, almost gleefully, offered to cancel my reservation. That was not an option, as I had a meeting in 1/2 hr. Receptionist was able to find a room on 1st floor. Room had obviously been recently smoked in - even had a burn mark on the bathroom sink. Told them I would take the upstairs room. Lugged everything upstairs and I the key card wouldn't work. Lugged everything back downstairs and let them know I would come back and check in at after my meeting. None of this was the receptionist's fault. Her quick offer to cancel was probably just a result that I was one of many disgruntled guests she was having to deal with. My issue is one, housekeeping should have flagged that room for extensive cleaning to remove the smoke odors and two, if the elevator is down, then have someone there to help the guests with their luggage.

2/10

Poor

14 Sep 2025

John

The manager was very rude, my room was not very clean, the halls were very dirty. The elevator didn’t work. The lock on my door kept failing I can go on for a long time, but I won’t.

Friends_and_family Friends

2/10

Poor

13 Sep 2025

Jose

Just plain bad

Business

6/10

Pleasant

10 Sep 2025

Jordan

A little run down when compared with other Hampton Inns. Breakfast paired down as well with fewer options. Just feels like an older hotel that needs updating. Paid more to stay at a Hampton Inn and definitely didn't feel worth it in this case. Definitely ok and no major issues, clean, and staff was great...but less value.

Leisure Family

2/10

Poor

09 Sep 2025

Alejandro

The keys for the rooms not working the elevator wasn't working and they still charge me full price woow

Leisure Family

10/10

Exceptional

02 Sep 2025

David

5 star hotel

Leisure Family_with_children

4/10

Poor

31 Aug 2025

deanna

Not great stay

Staff was great, very friendly, accommodating because power was out. They were awesome and review has nothing to do with them.....room just felt gross. Carpet felt dirty, microwave didn't work. Just a feeling if not clean.

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Verified traveler

Polite staff but dated hotel.

Omg..... time for an update. The key card maker and elevators were out of service. The lady at the front desk had to walk you to your room to let you in. Supposedly a lightening strike hit their server but that was over a week ago!!! We couldn't cancel because we booked third party and checked in super late bc we were traveling.

The rooms are dated. Old carpet everywhere. Dated lampshades in the rooms. One was broken and another was stained. Pictures online have to be old.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Cindy

I love it! The staff were amazing and the room were very clean n comfortable..

Leisure Family

2/10

Poor

24 Aug 2025

Dave

This place should have not been open. The check in system was not working nor the elevator and you needed someone to let you in and out of rooms because of it. I expect to get a full refund.

Leisure Partner

2/10

Poor

20 Aug 2025

Kristin

This property was not clean. We walked in and right back out!

8/10

Excellent

17 Aug 2025

Robert

Safe

Business_and_leisure Partner

2/10

Poor

10 Aug 2025

Colette

Wr paid over $200 to stay a night here, because we typically like the Hampton/Hilton experience. This should have been a $79 a night hotel. The floors were filthy. There were pills on the bathroom floor. There were stains on the sheets and the shower curtain. There was no bedding for the sofa bed. (They said they would bring it, but they never did, so we had to go to the desk, and then they eventually came.) The sofa bed was torn up, and when folded out, the framework was bent and the legs didn't all meet the floor, so it sat crooked and sloped to try to sleep on. Overall, it was a pretty disgusting place and certainly not worth the price.

Business_and_leisure Family

10/10

Exceptional

07 Aug 2025

Shraddha

H

6/10

Pleasant

03 Aug 2025

Matthew

old

Leisure Family_with_children

2/10

Poor

01 Aug 2025

Andrea

Check in was fine and that employee was nice. At 5 am we found a bed bug. The front desk employees were concerned, switched rooms for us, and assisted in moving. We checked the new room thoroughly. We were told the manager would be there later that day. I expect the room to be comped, at the very least. Later we were told the manager won't be avaliable until next week. The breakfast was worse than typical and the day front desk employee didn't really seem to care about anything. Overall, we were very frustrated about our stay.

Leisure Family

6/10

Pleasant

01 Aug 2025

Gregory

Convenient to shops and restaurants.

Leisure Pet

10/10

Exceptional

29 Jul 2025

Michael

It was a very pleasant stay. Thank you.

Leisure Self

2/10

Poor

25 Jul 2025

Julie

We will never stay at this Hampton Inn again. All the reasons we choose to stay consistently at Hampton Inn were obviously missing from this hotel.
Carpets were stained and dirty….IF carpets were even present.
It had a musty odor.
Rooms were very small.
It was late and we drove longer to get to a Hampton Inn…. What a disappointment!! We would have left but we were exhausted.
Never again!!!

Leisure Partner

10/10

Exceptional

20 Jul 2025

Robert

NASCAR race weekend

Business Partner

8/10

Excellent

11 Jul 2025

Gregory N

Fine

8/10

Excellent

25 Jun 2025

Daniel

No complaints regarding this hotel.

Leisure Family

2/10

Poor

23 Jun 2025

Karen

We booked a double bed. They said they were over booked. We ended up with a king and a pull out couch. This not what I booked and their attitude was take it or leave. It was 9:30 @ night so we had no choice.

Leisure Family

4/10

Poor

23 Jun 2025

Brandon

For a Hampton inn I was not impressed.

Business Self

2/10

Poor

18 Jun 2025

Robbie

The carpet in the 1st floor hallway was sopping wet putside pool and made the entire hall smell musty. The room was very dated and also had a very strong musty smell. There were about 8 cop cars at the hotel next door looking in car windows and searching in bushes. Did not feel safe in the area.

8/10

Excellent

14 Jun 2025

Scott

Very little interaction with staff.

4/10

Poor

11 Jun 2025

Brycen

Substandard

I arrived and was informed my room was not ready due to a “full house “ the night before. The clerk then offered the room to me free of charge. I thought this was a great gesture. I did not ask for it, he offered. He told me to return in an hour.
I returned and met the same clerk. He looked at me, looked away, retrieved his phone and walked away without a word. He then returned about two minutes later with his jacket and backpack. He walked past me again without a word and simply walked out. In addition, the female clerk called his name and he ignored her as well.
This gentleman was rude, and disrespectful. This goes well beyond the offer. That was a nice gesture, but it was more about his demeanor and behavior.
The female clerk (Akita) did text me to check on me after check-in and was very pleasant to me. She offered helpful information on my stay. That was appreciated.
I have stayed at this Hampton location several times in the past. I will say this was my worst experience. I doubt if I will stay here again or recommend this location. Besides Akita, the service was substandard.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Deanna

Clean room. Friendly staff.

Partner

4/10

Poor

02 Jun 2025

ukute

Very unlike other hamptons that i have stayed in the past. Breakfast options happen to be the worst .