Name: Woodspring Suites Merrillville
Address: 1500 E 83Rd Ave, Merrillville, 46410, US

4/10

Poor

12 Jul 2026

Angelina

Room needs to be updated. Furniture needs to be replaced. Bedding needs to be changed.

Partner

2/10

Poor

12 Jul 2026

dominique

My experience was not so good. I stayed 3 days and the hotel staff was only available 9am to 9pm. After that they close the shutters. We could only get 2 pillows. I asked for extra towels and they made me wash out my towel my hand before getting a new one. They only swap out towels. The chair was peeling. The bed didn’t look like the picture. The shower barely worked. Dogs barking all night. It wasn’t great at all

Partner

4/10

Poor

11 Jul 2026

Jasmine

The bed was uncomfortable and the chair was hard and coming apart. My husband asked if it was possible to get extra towels and the woman he was speaking to said unfortunately no. Another staff member came up and slammed a little plaque on the counter and said read it and weep. It stated that linens, dishes and a coffee maker are all available for purchase. There isn’t a coffee maker in the room but one is in the lobby. Signs are in the hallways posting quiet hours but there were still children running around and playing in the hallways. I will not be staying at this hotel again. If our first option is unavailable again we just won’t travel at that time.

Partner

4/10

Poor

02 Jul 2026

Robert

It was a very odd place. The check in check out counter is only open at certain times and look like a lot of people were living there instead of just staying there. The place was cheap I didn't see any bugs That's about the only thing it has going for it.

Family_with_children

10/10

Exceptional

02 Jul 2026

Felicia

Everything was good

Self

6/10

Pleasant

28 Jun 2026

Jamon

Room was pretty clean. Had issues with the AC unit in our room. Ended up having to open the windows due to box not working. Also had issues with the WiFi that staff couldn’t help with. They told me to call a help line which also couldn’t help me. Mostly an ok hotel just had little issues here and there.

Partner

2/10

Poor

14 Jun 2026

joseph

No clerk on duty at night, you have to trade towels for clean ones, outside is nice, inside I had holes in my bathroom door, paint splatters all over the bathroom floor, I paid in advance, 1st Floor under renovation, I paid in advance…Ive stayed in one before out of State, not like this and the mattress…just a bad two nights

Family

2/10

Poor

10 Jun 2026

Patrick

Could be better but have seen way worse

Friends_and_family Friends

4/10

Poor

08 Jun 2026

Lee

Hotel room was extremely dated it look like they bought all the furniture from a thrift store the couch and desk chair was made of leather and it was peeling real bad and the bed was made cheaply only reason I couldn’t leave cause all the other hotels were booked

4/10

Poor

08 Jun 2026

Brandon

Not the greatest area. Bed wasn’t the comfiest and the bedding was extremely thin. Also paper thin walls.

Family_with_children

2/10

Poor

07 Jun 2026

Heather

This was the worst hotel we have ever stayed at. Filthy rooms, “remodeling” while we were there with cheap flooring. Loud. Weed smell. Harassing clientele. 10/10 will never stay again!!

Friends_and_family Family

4/10

Poor

04 Jun 2026

Hannah

I stood at the front desk for 10 minutes waiting to check in when I could hear the guy back in the back watching videos. Whole place smelled like vape, cigarettes, and weed even though it’s no smoking. I got woken up in the middle of the day as a night shifter to pounding on my door for an ”inspection” the day after I checked in. I needed a luggage cart the day I checked out and the front desk was no help with locating one. Room was clean but no well maintained. No curtains in the room just blinds so I could not make it dark at all like most hotels.

Self

8/10

Excellent

23 May 2026

Scott

No frills extended stay hotel. Could use some repair. Overall a decent place to stay

Self

10/10

Exceptional

18 May 2026

Sheneitha

It was very cleaned

Partner

2/10

Poor

28 Apr 2026

Taneya

Sticky floors and room smelled of sweaty shoes

Partner

8/10

Excellent

22 Apr 2026

Mark

Having to exchange dirty towels for clean at the front desk was somewhat different but it must help control costs. Ample free parking, room showed repairs and need for repairs, overall quiet. Front desk staff very friendly and helpful

Self

2/10

Poor

09 Apr 2026

Brian

Felt very cramped and could smell everything from every room on the floor. Cleanliness was subpar.

Business

10/10

Exceptional

07 Mar 2026

Madison

Quite, staff was outstanding, extremely clean

Partner

2/10

Poor

03 Mar 2026

ZACHARY

This place is terrible the bed alone is terrible the couch was all messed up dirty as hell

2/10

Poor

16 Feb 2026

Contrell

Didn’t stay at all after check in ..place was filthy, hallway smelled and bed was poorly laid out couch also was tore all up and looked used will never return or recommend anyone

Business Partner

2/10

Poor

18 Dec 2025

Joseph

There were people standing out front smoking marijuana. People standing in the hallways, smoking marijuana. People hanging out in congregating in the hallways, smoking cigarettes.

Leisure Partner

8/10

Excellent

18 Dec 2025

Sean

Clean and safe

8/10

Excellent

26 Nov 2025

Linda

Yes

Leisure Self

10/10

Exceptional

21 Nov 2025

Steven

Gurus property is amazing! Staying while relocating, great rates, super clean and wonderfully efficient staff that are super nice.

Beautiful hotel absolutely love Woodsprings Merrillville.

Business_and_leisure Pet

2/10

Poor

08 Nov 2025

Edwin

Booked a room, came to the hotel was trying to check in only for it to be completely booked. Receptionist was rude.

Business Partner

10/10

Exceptional

06 Nov 2025

ZACHARY

Awesome stay

10/10

Exceptional

29 Oct 2025

Bernice

Always always have a peaceful stay when I’m visiting my mom thanks you guys ❤️

Leisure Partner

2/10

Poor

24 Oct 2025

Cherita

DO NOT STAY HERE — HEARTLESS & MONEY-HUNGRY

I am absolutely disgusted with how this hotel treats people. I had a real emergency situation come up and had to cancel my stay. I wasn’t asking for anything unreasonable — just a simple refund or at the very least a partial credit due to the circumstances. Any decent hotel with an ounce of compassion would’ve understood.

Not this one.

The staff was cold, unhelpful, and kept repeating the same robotic script about their “policy,” with zero interest in actually listening. I explained the emergency multiple times and even provided proof, and they still refused to refund a single dollar. No empathy, no flexibility, no customer service — just greed.

Life happens. Emergencies happen. But apparently, this place would rather pocket your money than show basic human decency. The way they handled this situation says everything about their values.

If you want to stay somewhere that treats you like a walking dollar sign, book here. If you prefer respect, compassion, and a business that actually cares about its guests — go literally anywhere else.

I will never book here again, and I’ll make sure everyone I know hears about how poorly they treat people.

Self

2/10

Poor

10 Oct 2025

Lorraine

All of the 10/10 ratings on here are fake and done by the staff. Pay attention to the real reviews because they’re telling the truth. Dirty, unsafe, and poorly managed.

4/10

Poor

06 Oct 2025

Lorraine

The staff at this hotel has absolutely no idea what they’re doing. We had numerous issues, in particular with the booking and accommodation. We were charged twice for the same stay once by Expedia and then again by the hotel staff at check-in. Even after showing a receipt and proof of payment. When we came to check in, we were told to come back in 15 minutes because said person was “busy at the moment”…. I had to sit in the dark parking lot and wait to be checked in. Had to argue with management to get refunded. There’s multiple groups of people that hang out in the parking lot at night drinking and smoking. The hotel itself is not bad, but the management is horrible.

8/10

Excellent

20 Sep 2025

Fredrick

Well worn motel interior!

Business_and_leisure Self

8/10

Excellent

07 Sep 2025

Rebecca

I liked the room because it was clean and didn't smell, rather I could tell is it was sanitized.

Business_and_leisure Self

2/10

Poor

05 Sep 2025

Franklin

It was VERY DIRTY. Moved the chair and found dirty socks under it. Bedspread had holes in it from cigarette burns, let it be known we had a non smoking room. Staff was rude. Never said hello or have a good day. I have a service dog with papers and they still charged me for my service dog. Never again will we stay there.

Leisure Pet

2/10

Poor

31 Aug 2025

Robin

Front staff was talking on their cell.phone the whole time I was being checked in. Very noisy all night long

2/10

Poor

18 Aug 2025

Pearlina

The bed was not comfortable, the bathroom did not have a shower curtains, and there wasn’t enough towels . Also no proper breakfast options for the morning, and no public restrooms.

Business Family

4/10

Poor

11 Aug 2025

Eric

Not worth the lower price for that area

Not a very good quality hotel especially for the location. There was a smell soon as you walked into this hotel, room looked old...also the bathroom sink was stopped up. Employees that were there were friendly, best i can say about that hotel. I do not recommend this hotel

Friends_and_family Family

2/10

Poor

28 Jul 2025

Fernando

Bad service

The hotel was overbooked and didn’t even notify me until I get there also was nobody to help me no one was there to assist me front desk was closed …..thanks to the agent online make a great assistant!

Business

4/10

Poor

27 Jul 2025

Parneet

Tte check in tine was 3,but was told cannot check in till 5.
Room had no toiletries and it was still dirty.
Property overall was dirty.
No lightning outside, really unsafe.

Business

2/10

Poor

22 Jul 2025

Nerida

I hot bath

2/10

Poor

20 Jul 2025

Samantha

Chair was torn to shreds… it was a terrible experience and they would not refund my unused days

Business Self

4/10

Poor

20 Jul 2025

Verified traveler

Go next door to spark by Hilton

I usually stay at Spark by Hilton right next door to this hotel ( which I highly recommend) however this trip was last minute due to a family death. Check in was efficient, the staff was telling me their pet policy for a future visit and how cats ate absolutely not allowed ( would not bring anyway). Ironically that night when i was walking back into the hotel, there was a cat in the hotel window on the 2nd floor. So clearly, anything goes.
However the room is simple....but the chair was so disgusting and worn that I am convinced that is how Covid started. This hotel really needs updated.

Friends_and_family Family

2/10

Poor

16 Jul 2025

Thomas

Unfortunately did not have a good stay. The front desk staff kind of tried to help but were limited I guess by what they could do. Only stayed a night, 4th floor smelled disgusting like puke and dog poop, our first room 410 smelled like puke as well, the front staff switched us to 405 which was clean but the same floor so the hallway still smelled awful. Next morning, we try to extend our stay and they’re fully booked. Welp, bad luck or bad hotel, you decide.

Family

2/10

Poor

12 Jul 2025

Jigar

Front desk staff is terrible and not ready or willing to help or accommodate smallest request.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Bernice

Staffing was amazing check in was easy really appreciate !

Leisure

6/10

Pleasant

16 Jun 2025

Steve

I stayed for two nights. I knew right away I made a bad choice when I saw they had monthly rates. You can tell people lived there. It smelled like a bad apartment building. Also, on the second day, my key cards stopped working. The lady tried every excuse to blame me for it instead of just saying she mistakenly programmed them for one night instead of two. Probably won't ever come back

Business

4/10

Poor

07 Jun 2025

Shahita

It was ok until I saw ROACHES and the hallway wreath of smoke that’s all and that’s it

Self

10/10

Exceptional

06 Jun 2025

Tracy

Staff and manger were excellent!! Great group of people

Tracy Patrick

Business_and_leisure Self

2/10

Poor

29 May 2025

Melissa

The room was filthy, the mattress and the mattress protector was stained. I asked for another mattress protector 3 times and was told that they didn’t have any. The front desk lady was very rude and not concerned about anything. The floors were dirty. I had to go and buy my own cleaning supplies to clean the room. I will never stay here again.

Business

10/10

Exceptional

27 May 2025

Kent

Very clean

Room was clean. Bed was comfortable. Pillows were not the greatest. Plenty of hot water for showers.

Friends_and_family Family

6/10

Pleasant

11 May 2025

Cheryl

I like the fact that there was no limit on number or size of dogs.
Having never stayed in an extended stay hotel before I was disappointed that there was no soap or shampoo provided. No coffee pot or coffee. Really the room was bare. Probably wouldn’t stay in another one

Leisure Pet

2/10

Poor

27 Apr 2025

Tito

Nasty

10/10

Exceptional

24 Apr 2025

Michial

Only stayed for a few hours to sjeep

8/10

Excellent

11 Apr 2025

Anthony

It was a comfortable stay, just to much dog barking at night. Nice hotel.

Partner

4/10

Poor

31 Mar 2025

Shamario

Horrible will never stay again or recommend 2 any1

Room was old the bathroom door had burn marks the room smell like cigarettes, cheap mattress on bed, horrible pillows need a paint job. Neighbors were loud receptionist was not at his desk when I needed to be checked in had to call 20 times just to get someone to check me in.

Partner

10/10

Exceptional

28 Mar 2025

Liz

I had an amazing time as usual. The front desk staff is very professional and friendly.

Partner

10/10

Exceptional

26 Mar 2025

Mary

It offered a kitchenette with full refrigerator and hot plate stove top for cooking. Really convenient. The wifi was stated as free but you are allowed only one device. I had more than 2 devices due to business and had to pay additional for wifi to work on my laptop. That was my only issue. Outside of that eveything was excellent. The male staff was very helpful to us.

Business_and_leisure

4/10

Poor

27 Feb 2025

Naketa

Upon arriving everything seemed ok..as the night progressed I did not enjoy my stay..having a room on the second floor 234 and the people above me 334 with a pet kept me up all night of stomping and running back and forth even after calling the 500 number they kept doing it...that was so disrespectful I would never do that to someone..I had to get up at 5:30am and didn't get any sleep whatsoever..I even asked to be moved to another room..I was told by the front desk that I could call the police but I didn't want to cause a scene so I stuck it out..And i was going to get a weekly rate to stay longer if that hadn't happened

Business

2/10

Poor

27 Feb 2025

Mark

Had bugs in my bed

4/10

Poor

17 Feb 2025

Kiah

Lack of service and safety

Hotel was ok but the service was terrible. My dad’s in a wheelchair and we asked for first floor room. Given third flooor. At 3 am fire alarm started going off. Couldn’t tell if it was real or prank. Manager never knocked on doors or made announcements. Would not stay again.

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Rodneisha

It was nice

10/10

Exceptional

15 Feb 2025

Quanzell

Over all a good place to stay.

Leisure Partner

2/10

Poor

09 Feb 2025

zoran

They didn’t have a room. Front hall closed. Front desk clerk not polite. Answering phone from home with children yelling behind. Terrible experience

2/10

Poor

09 Feb 2025

Hannah

Cant check in

10/10

Exceptional

06 Feb 2025

Natalie

It was a really nice stay beautiful building and cozy beds and very clean definitely will be back.

Partner

2/10

Poor

02 Feb 2025

Octavia

Big hole in bathroom door
Broken drawer in kitchen area

Friends_and_family Family

2/10

Poor

02 Feb 2025

Dimitar

I could not check in because this hotel rudely explained upon my arrival that they were “overbooked”, therefore I was sent away and so were five other people was explained by the manager who is on the phone instead of the desk, even though it says that there should be there until 10 pm at the desk. I saw some of the other guests trying to resolve the same issue and they were very upset. As I called the manager to speak with him, he ignored my explanations and hung up on me. I called Expedia and Expedia helped me with finding another hotel.

Business_and_leisure Self

4/10

Poor

14 Jan 2025

Pam

The receptionist was very unfriendly. The rooms needed updating and a good cleaning!! Would never recommend this facility

Leisure Family

2/10

Poor

11 Jan 2025

ANDREA

The front desk worker was rude and couldn't resolve any conflicting information that was previously given that it was okay to bring your comfort pet. This hotel lied and created a big inconvenience at the last minute. I had to find another room. Initially during booking they said it was fine but when showed up i was turned away with no alternatives just a rude, aggressive worker. I'll never book here again

Business_and_leisure Pet

10/10

Exceptional

22 Dec 2024

Charlene

Good stay

Leisure Family_with_children

10/10

Exceptional

16 Dec 2024

Bernice

I wish I remember the young lady that checked me in I just love her spirit

Leisure Family

10/10

Exceptional

13 Nov 2024

Michael

Great

Self

6/10

Pleasant

12 Nov 2024

Leo

Decent stay for a good price. No issues really.

Self

6/10

Pleasant

12 Nov 2024

Michael

The bed is very uncomfortable and people are smoking pot around my room 103

Self

2/10

Poor

11 Nov 2024

Etta

Promised Smoke Free rooms w/Privacy

I was checked in yesterday. My room did NOT smell like smoke. I woke up this morning to a room filled with horrible cigarette smoke. No one is answering the phone when I dial 500. Smokers are in rm 404 or rm 408. It’s hard for me to breathe clearly. I need a room on the end that’s not near anyone else’s r that’s not near smokers. Also I heard the smokers say they’re trying to look in on me. They didn’t start smoking until the lobby was closed. So it’s clear it’s people who know smoking is not allowed and who know when the office closes and who’ve stayed in multiple rooms here in order to put spyware in each of the rooms. This is not fair to me. Please have the staff here give me a smoke free room as soon as possible!
I don’t smoke! I have allergies! It stinks really badly! I didn’t pay for a cigarette filled room! Please help! Lobby is closed and not answering when I dial 500. It’s around 7:30am CST.
Thank you

I made a typo about where the smoke is coming from. I’m in room 406. The smoke is either coming from the two rooms surrounding me, room 404 or room 408.

Self

6/10

Pleasant

10 Nov 2024

Michael

It was ok

Self

6/10

Pleasant

06 Nov 2024

LaToya

The property was decent for my stay, however the issues at hand will probably remain. Dogs barked majority of the night which caused a horrible nights rest. On my second day I needed towels. I brought dirty ones down and the lady stated she didn’t have any extra towels at the time which was ok. On the next day I went for towels and the front desk worker was very rude asking where were my old towels. I stated to her I had returned them the night before so she then ask me my room number and states it was no note left about me returning dirty towels. Not once did housekeeping come to add extra rolls of toilet tissue. I can’t see myself staying at this location again.

Business Partner

2/10

Poor

27 Oct 2024

Rashad

Don't waste your time

If you're into loud music, pets barking, half dressed people walking around carrying laundry baskets, people who appear to be on drugs, college dorm hotel room then this is the place for you. I'll never walk foot into this hotel ever in my life for no reason. I even checked out and drove back home staying up over 24 hours.

Partner

10/10

Exceptional

20 Oct 2024

Pepper

Fast easy check in

Leisure Partner

2/10

Poor

17 Sep 2024

Kim

Beds were horrible, pillows were horrible. There was no front desk staff after 11:00 pm or before 10:00am. Only got two towels, when we had four people in the room.

Leisure Family

2/10

Poor

17 Sep 2024

Verified traveler

Bad experience

I Arrived to a room with paint spots all over the floor several sections of the floor separated at seams microwave didn't work the 2 bulbs in kitchen area were burnt out .was told I had to empty my own trash cans or be charged and there was a kitchen area but it cost $29.95 for pot and pans and $14.95 for silverware. I was very disappointed with the stay I was in town to attend my sister's funeral and didn't need anymore stress so I just went home, not a place for me

Self

10/10

Exceptional

15 Sep 2024

Bernice

Love this place

Business_and_leisure

10/10

Exceptional

16 Aug 2024

Terry

Great Experience at Woodspring

The stay was incredible, room was clean, service was excellent, and the staff was the cherry on top. I’d like to specifically mention the front desk lady, Nina, for her friendliness and top notch service. She was very helpful and kind. The room itself was very clean and perfect for its price. This was a wonderful experience, and we will definitely be coming back. I would recommend it to all my friends!

Friends_and_family Family

2/10

Poor

13 Aug 2024

David

Units are run down and dirty.

Business Self

10/10

Exceptional

03 Aug 2024

Alieu

Decent place to stay

Business

8/10

Excellent

03 Aug 2024

William

Excelente recibimiento en la recepcion Nina excelente con la atencion. Mil gracias

8/10

Excellent

31 Jul 2024

Alton

Stay was Ok.

2/10

Poor

29 Jul 2024

lyndsey

Smelled like dog immediately when entering the room, dog hair on the floor in the bathroom, no curtains on the window and the bed literally had two flat pillows for two people all together and the only thing to cover up with was a sheet and another thin sheet. Very cold because of that

Leisure Partner

4/10

Poor

28 Jul 2024

Antony

The physical structure and the very name of this hotel are first class however I made this reservation in error due to a medical emergency and tried to cancel in more than enough to time and they wouldn't allow it!!!

Business_and_leisure Partner

2/10

Poor

28 Jul 2024

Niccara

I couldn’t even stay there, hair in sheets, towels, everything! Coffee stains on tables, horrible.

Business_and_leisure Self

2/10

Poor

24 Jul 2024

Christopher

Beware

DO NOT STAY HERE! Absolutely horrible! Staff was very disrespectful and unhelpful. Lots of people outside drinking. Very loud and not clean. You would be better off sleeping in your car.

Self

2/10

Poor

14 Jul 2024

Verified traveler

The room was not clean. The towels was just throw on the rack and not folded. The tv didn’t work until we got ready to check out the next morning. Tried call the number they have for emergency and never got an answer. I called 5 times.The door looked like somebody kicked it in. The whole stay was very bad and will never visit again.

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Helena

Your staff at the front desk was very accommodating and helpful. Nina and your ASM was Great from my check in and extended stay. I'm glad me and my family picked this place. Close to work, reasonable prices especially while we're saving for a down payment on a home.

Business Family_with_children

2/10

Poor

29 Jun 2024

Patrick

This place was disgusting! Vomit on the bed under the protective sheet. Dog hair everywhere and my allergies were going crazy from the moment I walked through the second door. The manager was very unhelpful. They still owe me money.

Business_and_leisure Family

6/10

Pleasant

22 Jun 2024

destine

The toilet handle was broke, so we were unable to flush the toilet. The refrigerator didn’t work properly.

2/10

Poor

15 Jun 2024

Antonia

Arriving at the property we were aware that the front desk closed at 10 pm, but were told to use the phone on wall and on site staff would assist us. We called & waited 15 minutes with no one coming to help. Afyer he said he would be there in 1 minute. Finally someone who just happened to be on site, but not on duty assisted us. She was very friendly. But then found out the room I booked & paid for was changed. I booked 2 queen beds and when we checked in was told they didn't have that available and it was changed to 1 queen bed & a pull out sofa. We had to take it otherwise we had no where to sleep. But thats not what I booked. Room was terribly dirty. I have never seen so much animal hair covering the floor and all inside the sofa/pull out couch. Toilets did not flush in the middle of the night. Police were then in the parking lot & inside the hotel for a incident that broke out during check out. This was not a good experience.

Leisure Family_with_children

6/10

Pleasant

27 May 2024

Verified traveler

Room did not have iron or board... front desk was m.i.a. during checkout...was informed that don't come in until noon

Business

8/10

Excellent

12 May 2024

Kitty

My stay at the hotel

It was very clean and quiet and the room was clean and the bed was comfortable the only thing i didn’t like is that they don’t provide forks or spoons or pots or dishes in the room but they have a microwave and refrigerator and stove top for you to cook on but I’m from the north west suburban area and our rooms with stove tops comes with pots and dishes and spoons and forks so I was talking back about that so I had to go out and provide my own cook wear and spoons and forks and plates so that me and my husband cook eat the food that I brought to cook for us so be aware if you’ll are planning to stay there and cook make sure you’ll bring you’ll own pots and stuff you will need to cook like if you was at home and also you would need dish soap to wash the pots and stuff and kitchen towel or sponge to clean your dishes and stuff but the do provide a clothes basket to use to take your clothes to wash and bring your clothes back to the room and they do provide hangers and the area is nice and there’s store and a mall near by just incase you need clothes or food or snacks or pots and pans and stuff there a Walmart and a dollar tree and Ross and stuff like that and restaurant like bob evans and Popeyes and red lobster and longhorn and outback steak house

Partner

2/10

Poor

29 Apr 2024

Penny

Not clean

Bathroom was not cleaned dust back of the toilet the bottom of the toilet was dirty toilet seat was dirty

Friends_and_family Friends

10/10

Exceptional

28 Apr 2024

Johnny

Great stay !!!

Leisure Family

2/10

Poor

17 Mar 2024

Mellinee

To many inconsiderate people staying there! Staff not walking the floors! Babies, dogs, and other loud noises being made all day and night! Reservation made for a sofa room was told it’s only for long term rooms!!! ( that’s not advertised-not fair!!!)

Leisure