Baymont By Wyndham Portage

2/10

Poor

10 Mar 2026

Leeanna

Fridge was broke, they gave away the specific room i booked then said it was expedia fault. Problem after problem. Dont waste your money. NEVER again would i stay here. 0 stars.

Partner

10/10

Exceptional

02 Mar 2026

Anita

Everything was great!

Partner

2/10

Poor

24 Feb 2026

Lucas

Worst place I've ever been in my life, the bed was dirty and wet with urine, the bathroom was all broken and in need of repair, the room was very bad. It was only for one night because we were returning from a trip. We arrived at the hotel at 11, went to sleep at 12, and left 3 hours later, waking up to find the bed wet with urine that had soaked through the sheets.

pior lugar que eu ja estive na minha vida, a cama está suja, e molhada de urina, banheiro todo quebrado precisando de reforma, quarto muito ruim, era so uma noite, porque esta voltando de viagem, chegamos no hotel as 11, fomos dormir as 12 e saímos de la 3 depois que acordamos com a cama molhada. que e urina tinha passado o lensol

10/10

Exceptional

17 Feb 2026

William

Great place, close to things.

Self

4/10

Poor

14 Feb 2026

Marcy

Staff was great. Room was very dirty.

10/10

Exceptional

07 Feb 2026

Rosa

I enjoy staying there.

Leisure Self

6/10

Pleasant

07 Feb 2026

Jane

Room- old, tattered. Desperately needs maintenance. The locks don’t work. The shower didn’t work, the thermostat didn’t work. The breakfast was pitiful. Cold coffee, no eggs, meat fruit. Broken pancake maker.
DO NOT STSY THERE.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Bruce

Door key cards were difficult to use other than that everything was good.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Rosa

I enjoy staying here. This is my home away from home. My getaway from my kids; who, are grown....by rhe way.

Leisure Self

8/10

Excellent

19 Jan 2026

Diane

Room was clean and served our needs.

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Si

Breakfast started too late, we had to leave before it started

Friends_and_family Family

4/10

Poor

14 Jan 2026

Nicole

Very outdated hotel. Elevator certificate was expired. My room stank, my sheets were dirty before I laid in bed, and half of the light fixtures didn’t even have the all the lightbulbs. At anytime the day, there wasn’t an attendant at the front unless they were actively assisting someone. You’d have to wait, I’d assume they’d see you on the camera, and then they appear out of a side room. Would not suggest anyone to stay here nor will I be staying here again.

Business Self

4/10

Poor

05 Jan 2026

Laura

Facility old and in disrepair. Specifically bathroom floor tiles were loose and caulking throughout was poorly done. Coffee grounds still in maker. Mattress pad was dirty.

10/10

Exceptional

04 Jan 2026

holly

The parking lot was not cleared of the ice & was very slippery

Friends_and_family Family

8/10

Excellent

01 Jan 2026

shaquia S

It was decent stay. I didn’t get the breakfast because we were gone during that time.

10/10

Exceptional

01 Jan 2026

Linh Trong

Reception lady was a wonderful person to greet everyone.

Self

10/10

Exceptional

30 Dec 2025

Michael

No shampoo or conditioner.

Partner

4/10

Poor

27 Dec 2025

Mark

Hot water ran out at 9am. The hotel was full but still no excuse to not be equipped to handle the capacity.

8/10

Excellent

26 Dec 2025

Michael

Room was clean.

Partner

10/10

Exceptional

24 Dec 2025

Rosa

This was my favorite 2nd time staying there. Both of my rooms were very clean. There weren't any issues. I enjoyed their breakfast as well. I'll be staying here more often.

Leisure Self

4/10

Poor

20 Dec 2025

Chad

A

2/10

Poor

16 Dec 2025

Tucker

Bed bug found in room

2/10

Poor

16 Dec 2025

Tucker

Bed bugs found in room

10/10

Exceptional

15 Dec 2025

Mark

Bed was comfortable

Business

8/10

Excellent

14 Dec 2025

Kat

Room was clean. Staff was friendly. No water pressure to wash shampoo out of hair. Paid for upgraded room but remote had no sleep timer and wouldn't allow you to use fire stick .

4/10

Poor

06 Dec 2025

Olivia

Overall really poor stay. I’m not super picky, I stay in a different hotel a night for 6 weeks at a time, 3 times a year. All I really hope for is a clean room. The room hardly looked vacuumed, there was food and garbage all over the floor. There were multiple cop cars outside when I showed up. There were extremely loud guests in the next room over to mine that, no exaggeration, were yelling and throwing things around from 3am until we left at 8am because we just couldn’t sleep at all. Called the front desk and nothing was done about it. It literally kept my entire room awake for hours. Not to mention the situation seemed hostile, so it just didn’t feel safe to be around and it didn’t seem that the hotel cared about the safety of the people in that room either. The staff were kind and the bed was comfy, but every other part of my stay was extremely sub par. I just would not recommend it.

6/10

Pleasant

05 Dec 2025

Alisha

The room was missing something’s two big towels. My keys wouldn’t work everytime I came to the room I had to swipe the key like more than 5 times to open the door and they changed my key like 3 times staff was irritated I had to change keys

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Gloria

clean room, friendly staff.

Leisure Partner

6/10

Pleasant

23 Nov 2025

Shannon

Room was ok. Just needed updated for extra outlets use. Pillows were awful. Staff was super nice

Leisure Partner

2/10

Poor

23 Nov 2025

Kristin

Was very dissapointed stayed last night went to go into the room at first looked clean till i found old french fries in the ac/heater i found trash and shot glasses around my room hair in the shower went to complain and was told since i booked through expedia there was nothing i could do and couldnt be moved rooms either there was mold starting to grow on the night stand as well

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Laurie

VERY comfortable bed and pillows! Clean, Good shampoo and conditioner and nice breakfast with biscuits and gravy on it. Pool looked nice but I didnt go in.

Self

8/10

Excellent

11 Nov 2025

Tucker

Yes

10/10

Exceptional

03 Nov 2025

Maureen

EXCELLENT ALL AROUND!!A

Leisure Family

10/10

Exceptional

29 Oct 2025

Gary

Room was clean and comfortable. Area appeared safe and secure. Breakfast was excellent with the person handling the breakfast providing excellent service.

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Greg

The hotel is older, but they've made some updates. Still old cigarette burns on the bathroom counter and peeling paint, but it smelled ok and the service was really great. A little overpriced in my opinion, but not too far out of line. Decent place for a one or two night stay if in the area.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Joe

Good

10/10

Exceptional

25 Oct 2025

Patrixia

we are excited to return

Leisure Family_with_children

10/10

Exceptional

25 Oct 2025

Judie

Would definitely stay again!

Breakfast was a great variety of food that pleased adults and kids! Ms. Carmen was a SAINT and so kind and helpful. SHE made our visit stand out! Beds were ok, I’m just used to mine. Rooms were clean. My door handle was a bit loose and hard to manage at times but we dealt. Room 328 Pool was heated very little but it was fun for the kids,

Friends_and_family Family

2/10

Poor

24 Oct 2025

Tm

Poor shower pressure, toilet barely flushed only one wash cloth. Breaffast was awful

Business_and_leisure Partner

2/10

Poor

24 Oct 2025

Tm

Poor shower pressure, toilet barely flushed and only 1 wash cloth. Very bad experience.

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2025

Andrew

Mss Colletta was so kind

4/10

Poor

19 Oct 2025

Douglas

Will not be staying here again. Gross. Oh, and thanks for the Dove cucumber shampoo.

Self

10/10

Exceptional

19 Oct 2025

Lillie

This is where I always stay when I visit the area, the staff has always been friendly and very helpful and consistent. The room is very comfortable and clean. There's always plenty of parking. I never had any safety issues, I always feels safe around the property. The plus is, it's dog friendly. Lots of stores and restaurants within the area, less than a mile and a 1/2 away.

Leisure Family

4/10

Poor

18 Oct 2025

Steven

The property is not clean. Carpets are all dirty throughout the entire motel. They have a green policy about taking care of your room where they don't change towels or sheets for the first three days. For my stay of four days, they did not exchange my towels until the last evening due to problems with their washers/dryers. There was a hand-written message saying they were sorry.

Leisure Self

4/10

Poor

13 Oct 2025

Robert

We’ve stayed at many Baymont Wyndham properties. This was easily the worst. I could mention middle things like the remote control wasn’t working no big deal but took forever to get it repaired. I could mention to use the toilet kept running no big deal he kept the bathroom door closed. I can mention to you the soiled carpets in the guest rooms were gross, but I did learn a lesson whenever I’ll stay at a Baymont hotel again I will call ahead and make sure they have laminated flooring in the guest rooms. The soiled carpets are just too gross. Above shower was repaired but looked gross. I went down to reception to get batteries for the remote. I had to go down there three times cause there was nobody at the front desk there the phone number you called nobody comes in 3 to 5 minutes. I called the number at the front desk, rings but nobody comes out. They didn’t have spray for the waffle machine the waffles stuck. Finally, the coffee at breakfastwas warm meaning it came from last night. The outside of the property was decent for walking a dog.

Leisure Pet

2/10

Poor

12 Oct 2025

Kristen

We got there later in the evening and were exhausted after traveling all day. The woman that checked us in was very kind and lovely, but the good stops there. We were barely able to sleep because the television would just randomly turn on and off, and other noises from in the room. The bathroom fan would make an insanely loud screeching sound every time the light was turned on, so we had to just leave it off. The latch for the lock was broken, thankfully the deadbolt at least worked, but you had to slam the door to actually get it to shut. The carpeting was grimy and sticky with a film, there was a spot of dried blood on the sheet that we found the next morning when we woke up, as well as a mass of mold on the fabric of the bed skirt. We didnt see the blood spot or mold last night because we were too exhausted to inspect the room, but honestly we shouldn’t have to. Also, the shower head would not actually work, you could run the water from the faucet but that was it - the shower head itself wouldn’t turn on. There were major safety and health concerns with that room/hotel overall. If I would have been traveling by myself I would have left immediately on the simple fact that I would not have felt safe staying there by myself with a door that wouldn’t latch properly. I never write complaints as I understand things happen, and sometimes you get what you pay for, but you shouldn’t ever have to worry about sacrificing your health and well-being when you pay to stay somewhere.

Partner

6/10

Pleasant

08 Oct 2025

Jason

Room a little old but clean. Good area

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

Rosalie

Smelled like smoke in the halls, but okay in the room. Elevator a little scary.

Business Partner

6/10

Pleasant

06 Oct 2025

Christy

The GOOD:
1. Staff! Everyone was friendly and helpful to the best of their abilities.
2. Cost. Reasonable.
3. Location. Right off the highway. Close to shopping/dining. About 25 minutes from Valpo.
4. Pool. Appeared well-maintained. My daughters enjoyed it.

The BAD:
1. Filthy! Not talking about the bedding and counters. Housekeeping staff seems adequate enough (didn't encounter anyone directly). It's the overall facility - windows, window treatments (curtains, blinds), etc that are so laden with dirt and dust and grime that they're discolored.
2. Ventilation needs upgrade. Unknowingly booked a room with a jetted tub. The smell of mildew permeated the entire room. Additionally, the sign above the tub said it would be sanitized daily, however housekeeping doesn't come daily. In my 3 days at the hotel, the tub was not cleaned/sanitized.
3. Smoke. Smoking is permitted right near the entrance, causing breathing difficulty for those with asthma.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Maison

Did not seem overly clean and was over priced for the amenities and clenliness

Leisure Partner

10/10

Exceptional

02 Oct 2025

Jayvon

Large parking lot. Very safe and quiet.

Leisure Family

6/10

Pleasant

29 Sep 2025

Lisa

Was nice enough…..we had our dog

Partner

2/10

Poor

28 Sep 2025

Debra

Carpet was filthy. Bathroom and walls dirty. Very damp room. Totally uncomfortable.

Partner

10/10

Exceptional

27 Sep 2025

Jennifer

Yes

Partner

4/10

Poor

22 Sep 2025

Karen

First off, the elevator was out and no one was even going to come and look at it until the next day.
The building is worn out and not very well maintained. The doors are difficult to open and close. The fixtures are very old and outdated. The carpet throughout is in desperate need of replacement. You can’t continue to pour some sort of freshener onto it to get rid of the musty smell, it just doesn’t work that way.
The staff was very nice.

Self

8/10

Excellent

21 Sep 2025

Damian

Decent place to stay for the price. Elevator wasn't working.

Friends_and_family Family

2/10

Poor

21 Sep 2025

Venkata

This place is horrible and definitely needs renovation. Went there with my elderly parents and offered me a room in the 3rd floor and guess what, lift is not working. SERIOUSLY… no proper power outlets in the room and the carpet is so disgusting. And most importantly, shower is not working. This is how you maintain a stay place. For this price you’ll get a much better place to stay. Please avoid this place.

Leisure Family_with_children

4/10

Poor

21 Sep 2025

Eric

Elevator was out of service. No rate reduction . A guest with me struggles to use stairs. Not enough towels in the bath.

Leisure Family

6/10

Pleasant

21 Sep 2025

DARREN

Really worn down property. It’s not solely about updates, but things are no longer clean it’s so old and things just are not repaired either.

Leisure Family

10/10

Exceptional

21 Sep 2025

michael

Dry blood on the urinal in the lobby. Broken elevator. Full sized mattress supposed to be a queen. Dirty bathroom in the room. Etc.

Leisure Family

10/10

Exceptional

17 Sep 2025

Simeon

Pool

Leisure Self

6/10

Pleasant

15 Sep 2025

JAMES

CONVENIENT TO THE DUNES

Leisure Family

6/10

Pleasant

13 Sep 2025

CONNIE

Out dated there was unlike smell like mildew

Leisure

6/10

Pleasant

10 Sep 2025

Hope

Our room did not have black out curtains so the parking lot light blinded us all night. People stomping around upstairs and down the hall. Toothpaste tube behind the TV and visible dirt on sheets and pictures.

Leisure Partner

2/10

Poor

07 Sep 2025

Karen

Everything was terrible

2/10

Poor

06 Sep 2025

Nancy

I was switched twice, first room door was broken, 2nd had ceiling damage in the bathroom, 3rd smelled strongly of urine. Marijuana odor throughout the establishment. Disgusting place.

Leisure Self

6/10

Pleasant

05 Sep 2025

Alyssa

Nice people, but hotel needs some work.

The staff was very nice. The room was not great. Cobwebs everywhere. Walls looked like something had been spilled on them and were never wiped down. No accessible outlets by the beds. The sheets were barely on the beds. The ironing board was broken and fell on my foot when I tried to use it. The smoke detector was just hanging from the ceiling. The hotel could be nice with a few updates, but honestly we got what we paid for since it was very affordable.

Friends_and_family Family

4/10

Poor

04 Sep 2025

Brittney

The area between tile and carpet was ripped up. The room smelled incredibly musty and moldy. The jet tub had brown spots on the jet where you could tell it was extremely dirty.

Leisure Partner

4/10

Poor

03 Sep 2025

Heather

The smell of the hotel was overwhelming - I'm not sure if it was the cleaner or what. The room smelled too the point it made our luggage smell. Staff was nice but that was the only nice part of my two days staying here. Would not stay here again.

Leisure Partner

8/10

Excellent

03 Sep 2025

Hani

Very

10/10

Exceptional

01 Sep 2025

janet

Older property in need of updating. Dirty walls and floors in lobby area. Dirty carpeting throughout. Peeling dirty wallpaper in hallways. Elevator door sticks. My room had a slight smell. Black mold above shower(I have a photo). Breakfast lady couldn’t keep up with refills and cleaning. Folks were constantly asking for items.

Leisure Family

4/10

Poor

01 Sep 2025

Kelly

Dirty and outdated.

Staff was wonderful but this hotel is outdated and very dirty. I do not plan on staying again.

Self

2/10

Poor

31 Aug 2025

Cindy

U don’t know how to answer these questions cause I never stay at this hotel..

6/10

Pleasant

27 Aug 2025

Rob

Heading to Chicago

Hotel was a little dated and in need of some TLC. Key card for room didn't work very well and carpet could use replacing. Breakfast was great and location was convenient. Worked for over night stay.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

James

Older and worn but friendly and clean

Partner

10/10

Exceptional

23 Aug 2025

Melissa

This was nice for the money and very dog friendly.

Leisure Family_with_children

4/10

Poor

18 Aug 2025

Kevin

Horrible place, Do Not Stay here

1st the original room we got the toilet didn't work. I was handed a plunger by the staff and asked to plunge the toilet myself. Well that didn't work. Then it took a hour to change our room. The new room didn't have a remote for the tv. In the morning, the coffee was bad, I mean burnt bad. Also there were dried human fluids in the elevator (picture attached) that weren't there the night before. The only redeeming factor was the bed was comfortable.

Partner

8/10

Excellent

15 Aug 2025

Sharon

Chose this place on the road because of the brand. Nice desk staff at night, nice room. Not fancy but comfortable. Breakfast was good, staff was wonderful!!

Leisure Friends

2/10

Poor

13 Aug 2025

michael

This property was ab

10/10

Exceptional

13 Aug 2025

Christian

Great no issues or concerns. Staff always pleasant

6/10

Pleasant

13 Aug 2025

Bobby

Decent just older needs some updating

Leisure Partner

4/10

Poor

10 Aug 2025

Charles

There was black mold on the bathroom ceiling, the carpet was sticky. Bottom of bathtub was dirty like there was mold growing and it was bleached. The outdoor property was not kept up well and it looked like there were two cars that were abandoned as they both had flat tires. Seemed like it was more of a residential hotel than a travelers hotel. The AC did work well. beds did seem clean. The pool area was clean as well. The wallpaper in the hallways needs replacing as it was very dated and falling off in several different locations. 1 hour after starting breakfast service they were out of stuff. Had to remind staff to restock items even though they were standing near the food the whole time. Will not be staying here again or any other Baymonts.

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Jamie

Hotel dirty. Floors, walls, bathrooms, etc. all dirty and stained and smell!

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Charlie

Overall fine. Smelled a little off, mix of musty and cleaner. Could be because we were next to the pool equipment room.

Leisure Pet

10/10

Exceptional

06 Aug 2025

Michelle

Greeted with a smile,very clean and comfortable bed. Couldn't be more pleased..if I ever come back will definitely stay here. Would recommend to everyone. Very good breakfast and good food and hot.

Business_and_leisure Family

10/10

Exceptional

06 Aug 2025

Kayla

Great stay and a quick drive to the beach. It was nice to bring along our dog too!

Partner

10/10

Exceptional

05 Aug 2025

Casey

Coletta at the front desk was great, very sweet.
Beds were terrific for the price of the room. Never had a better sleep even in more expensive hotels. Quiet area
Elevator is a little ifiy but we managed.
The hotel breakfast was great, and the lady running the area was super helpful with the pancake machine! Lots of options.
Pool was good, kids had a blast. Was just passing thru the area and it worked out perfect and very good cost

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

BRANDON

Older hotel, black mold on the ceiling in the bathroom and no rooms clean between nights

10/10

Exceptional

04 Aug 2025

Antoinette

Staff was amazing. Breakfast was good. Beds were comfortable. Close to toll road.

Leisure Partner

2/10

Poor

03 Aug 2025

Kevin

This property did not have much of what was advertised and the price was almost four times more expensive then what we were supposed to pay!

Leisure Partner

4/10

Poor

02 Aug 2025

Rocio

Staff was excellent. Hotel was very dirty. Floors are filthy throughout the whole hotel and my room smelled very musty and was dirty as well. Will never be staying at this location again.

2/10

Poor

02 Aug 2025

Elizabeth

Very outdated and dirty. Sketchy people. Nice staff but that’s about the only thing nice about this hotel.

Leisure Family

10/10

Exceptional

01 Aug 2025

Brandy

This is my 3rd time staying here on my 3rd trip cross country and it has always been a great stay! Right off I90, close to Nat’l Park, safe and always friendly staff!

Partner

4/10

Poor

31 Jul 2025

anthony

This property is due for a makeover. Showing lots of age and bad maintenance.

Leisure Partner

4/10

Poor

30 Jul 2025

Rebecca

The bed was fine. We had dogs with us. We were put in a room that had a carpet so dirty I was afraid to walk on it with bare feet. It gad visible dog hair and it seemed as though ut hadn't been vacuumed.

10/10

Exceptional

30 Jul 2025

MARC

Great staff

Business_and_leisure Family

8/10

Excellent

27 Jul 2025

Rita

Nice pool for the kids. Dining delivery options.

4/10

Poor

27 Jul 2025

Ginger

This was a good place to lay our head. All staff we encountered were awesome, curiosity, and provided excellent service. The building itself was not clean and needed to be upgraded. Wallpaper was falling down and held up with thumb tacks. Ac leaked causing the carpet to be soured and smelly. Caulk was old, stained, and needs to be replaced. Cracked and chipped tiles in the bathrooms. Poor breakfast choices. Owners needed to fix up the property.

Leisure Pet

4/10

Poor

26 Jul 2025

amanda

We arrived at 1:30 at night and the staff was friendly and attentive. The hotel was tired and dingy not horribly so but it needs an intervention soon. The tub had a brown streak in the middle and the bathroom floor was not clean. If it had not been so late we would have searched for other accommodations. I was so glad our kids 4&5 were not with us because the carpet was at least 20 years old and I would have not wanted them to play on it. Glad we only booked one night.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Selina

This hotel is obviously older, which was to be expected at this price point, and rather dingy. Our air conditioner broke and flooded the room during our stay, but they were super quick to address that, so kudos to the staff on that front. But the room smelled musty and felt damp the whole time.

It was reasonably clean, and again, the staff was super friendly and helpful.

The location isn’t as ideal as we had hoped for exploring Indiana Dunes, but we didn’t know the area so that’s on us. And there are no dining options in walking distance.

Leisure Partner