Rodeway Inn Portage

10/10

Exceptional

11 Mar 2026

Hannah

Currently under construction, so not all amenities are available at the current moment, but this hotel is great for if you just need a safe affordable place to sleep. Massive sturdy building. Probably a great place to be if there was a tornado. Every staff person i have encountered was very kind and helpful. Would recommended to anyone traveling on a budget. Good value for the price.

Family_with_children

2/10

Poor

07 Mar 2026

Matthew

Checked in around 9p. The lobby doors were locked and the front desk had to open them. She said there was an armed robbery in the area and she was being careful. After check-in she said “be careful” which is nice to hear. Lots of internal construction going on so pallets and boxes everywhere, shutting down one of two elevators. Property was relatively clean. Chair was comfortable while I stood guard all night

6/10

Pleasant

18 Feb 2026

Reid

The room was ok for the price. The hotel is being completely remodeled and construction noise was prevalent throughout the day.

Self

6/10

Pleasant

14 Feb 2026

Laszlo

No breakfast even though breakfast was listed as an amenity. They said it was because of remodeling. They could have provided something.

Good customer service

Partner

10/10

Exceptional

28 Jan 2026

Kathrine

Nice & clean

Partner

10/10

Exceptional

07 Jan 2026

Joshua

Fixing the place and doing a great job Freindly staff

Partner

2/10

Poor

27 Dec 2025

David

Hotel did not provide amenities as advertised, room was unsanitary and had hazards, and staff were beyond rude and unprofessional.
It is truly dismaying that this place was offered on Expedia without any warning to customers.

Leisure

10/10

Exceptional

17 Dec 2025

Steven

Great spot .

4/10

Poor

16 Dec 2025

Aidan

Furniture was thrown in the room (both nightstands were on one side of the bed and the lamps were not plugged in). Surfaces were dirty. The lobby was in disarray from construction. Only one towel was in the room. The bedsheets smelled like cigarette smoke. The automatic doors did not work and had to be pushed open.

Leisure Partner

6/10

Pleasant

06 Dec 2025

David

Ok affordable

Business

10/10

Exceptional

06 Dec 2025

Marcelo

Clean room, nice staff

Leisure Self

8/10

Excellent

13 Nov 2025

Gary

Decent place to stay. Room was comfortable. Coffee in lobby needs improving. Overall ok place to stay.

Business_and_leisure Self

2/10

Poor

10 Nov 2025

Christian

Had to go through four rooms before finding one that had all electricity working, third room had a keycard in one bed which meant the sheets hadn’t been changed, stained lounge chairs, filthy tub in fourth room but it was the last room I was offered, garbage cans in hallway overflowing with garbage. Over all an absolutely horrible experience. Not convinced the sheets in the fourth room were fresh. Run down and dirty.

Leisure Family

6/10

Pleasant

02 Nov 2025

Mary

The oil was closed for remodel, that should be on website, the breakfast could have done options, not just bagel and bread, two diff cereals. The breads were in lunch baggies, so not sure if handled properly. The place was nicely kept so probly ok

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

David

You need a dirrct number to call to talk to a desk person for guaranteed late arrival. I ran into construction and made a wrong turn and it made me later than i expected. It turned out it was no problem but it woud be nice to have that option.

Leisure Self

10/10

Exceptional

20 Oct 2025

Sarah

Would stay again

Arri at reception was amazing!! Hotel bed was comfortable, room was clean, would stay here again.

8/10

Excellent

18 Oct 2025

Jeff

Would be great if Breakfast area has some decoration.

Business_and_leisure Family

4/10

Poor

18 Oct 2025

Jennifer

Pool closed. Tv didn’t work. Shower did not drain. Smell in the room. Front desk staff was unhelpful and unfriendly. Breakfast was watered down juice and cereal.

Partner

10/10

Exceptional

14 Oct 2025

Tawfik

Very nice staff,very professional and very helpful as well.

8/10

Excellent

30 Sep 2025

Kenneth

It was clean and you can see that they are trying very hard to update the hotel. Convenient for location and price

Leisure Partner

8/10

Excellent

27 Sep 2025

Judie

Meh

The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.

8/10

Excellent

10 Sep 2025

Richard

We loved our room and the lady at the front desk was so friendly and accommodating. The toilet was a little low to the floor though. Would recommend this hotel

Leisure Partner

2/10

Poor

07 Sep 2025

David

Took them 5 times to get us into one room

2/10

Poor

02 Sep 2025

Kirsten

Reserved two rooms. First room, the bathroom was filthy. The toilet had poo streaks in it, no toilet paper, hair all in the shower and dirty sink.

Second room had a soiled comfort with an unknown substance. Both red and brown in color.

The website didn’t disclose information about the indoor pool being closed. Having 2 small kids with me, that was the highlight for me to reserve this location. But…….pool was closed and under construction.

Went back to hotel the following morning because the clerk charged my card 3 times for 2 rooms.

Ended up leaving the hotel right away and paying a higher amount for clean rooms elsewhere.

Very disappointed as the hotel took away funds from me that were allocated for my grandkids and myself to enjoy the area.

When I went in that next morning, I was yet charged again for the 4TH TIME! Now I don’t have the funds to take grandkids to the Washington Zoo…….. Had to ask family to zelle me money just for gas money to get back to Indianapolis.

This was my first time being financially able to provide for my family on a quick overnight trip. What a disappointment.

Leisure

4/10

Poor

01 Sep 2025

Michael

The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh.

Went to the beach just north of here. Good time at the beach and no the trails.

Partner

2/10

Poor

01 Sep 2025

Donald

The room was not clean, smoke alarms were off the wall, toe nail clipings on the ground, blood on one of the mattress sheets, one wall had feces on it, pull out bed was broke, and a piece of skin that look like a callus that they ripped off their hand.

Leisure Family

8/10

Excellent

30 Aug 2025

James

The price is right

Leisure Self

4/10

Poor

26 Aug 2025

Heather

Falsely advertising pool open when it was closed, the breakfast was horrible. Nothing out and no one was allowed to restock it. The coffee creamer was as spoiled. The room was not cleaned properly, the bath tub was clogged. If cleaned properly the maids would have fixed it. Cops were called cuz of a fight on my floor. I wouldn’t recommend this hotel to nobody. For what they charge you it is not worth it

Leisure Family

6/10

Pleasant

26 Aug 2025

saber

none

Leisure Family_with_children

2/10

Poor

17 Aug 2025

Michael

Our room had extensive black mold in the bathroom, all along the flooring and even alongside the wall. Our key cards wouldn’t work either, so one person had to constantly be in the room to let the other in. The staff was friendly, but the hotel is in need of serious renovations and cleaning. They shouldn’t have let someone stay in a room with so much mold.

2/10

Poor

17 Aug 2025

Justin A

Dirtiest hotel Iv ever stayed in. Everything is broken or shut down. Pool, gym, and game room is shut down. The room and beds were so dirty and stained.

Leisure Family_with_children

4/10

Poor

15 Aug 2025

Tricia

When we first got here, it seemed okay. It was easy to get to, which was nice after dealing with the wild construction on the freeway. The outside isn’t impressive, the pavement is worn out & it’s directly next to a little seedy liquor store. No big deal as it’s generally clean. Room is actually quite big, & seems clean, although there’s a stale smoke smell.

I’m wishing I took the time to read reviews & not look @ price only. When people said nothing works, they meant it. I’m in room 320 now at 3:41am & have been woken up every hour by the entry light coming on by itself. (My daughter and I are on the pull out bed, so this is directly above me.) And there is beeping every few seconds in the hallway, reviews said is the fire alarms, which is not reassuring. The TVs are not set up properly and kept glitching out until we gave up trying to watch anything. Pool and fitness center are both out of commission; it seems there is no end in sight as the reviews from two months ago said the same thing. Shower has shampoo but no conditioner. There was no bedding for the pull out bed; my hubby had to go down to get some, even though there were multiple extra pillows in the room. From what I read, we will have to skip bkfst as toast & bagels won’t cut it for us. The “good price” is still too much for the loss of sleep, and now I wonder if it’s actually dangerous to stay if the electrical is on the fritz.

Leisure Family_with_children

4/10

Poor

11 Aug 2025

Jose l

The room need be more clean and smell more fresh

Leisure Family

8/10

Excellent

08 Aug 2025

Martin

It is close to I94 exit and rooms have modern amenities.

Leisure

2/10

Poor

08 Aug 2025

Albert

No pool.No water park.No breakfast at all let said ( milk and fruit lops).It not a breakfast .Shame at all time by the entrance people was staining at the main entrance.

Leisure Family

4/10

Poor

07 Aug 2025

Mary

The tub was dirty not stained but actually dirty. The shower curtain was so dirty that it was stiff. There was food left in the refrigerator and no coffee in the room.

8/10

Excellent

05 Aug 2025

Mitch

Good place

10/10

Exceptional

04 Aug 2025

William

They gave me and my family the nicest room

4/10

Poor

04 Aug 2025

shelley

Staff excellent but we were not told ahead of time or on the expedia site the hotel is under remodeling and facilities within the hotel were closed. Their phone in the room was only partially hooked up and didn’t work. Breakfast is not a breakfast as expected. Only bread, bagels, apples and drinks. Room was clean and comfortable.

Leisure Family

8/10

Excellent

04 Aug 2025

Thomas

We enjoyed our brief stay here and would go again. For a short stay the lack of pool, and access to various ammenities was not a problem. Not sure what the complaints are all about and why this place has a low rating as we did not have any issues or concerns whatsoever.

Leisure Partner

2/10

Poor

03 Aug 2025

KYLE

Totally disappointed!!! Went to the beach all day with little kids. Check in time was 3pm . We got there and the room was not ready. Was told they were overbooked the day before and today. Asked how long till ready . She said it would be about 15 minutes. We said we understand we will go to dinner and come back. Upon return 2 hours later . They stated they don’t have a room. We canceled and headed home 3 1/2 hours away. Woke up the next morning and was still charged.
BEWARE!!!
While waiting people were coming out saying there was mold in the rooms and dirty.
No Pool !!!!!!

Leisure Family

2/10

Poor

03 Aug 2025

Jessica

Nothing

Leisure Family

2/10

Poor

29 Jul 2025

Stasha

Under construction, several arguing outside of property, and 2 hours after check in no rooms were clean, dirty conditions low on staff, and outsiders told us they live on the property!

Family

2/10

Poor

28 Jul 2025

Sharen

It spelled of urine the carpets were so dirty I was afraid to take my socks off. I have photos of my socks and all the food spatter all over there was mold on the chair
Filthy!

Leisure Partner

4/10

Poor

28 Jul 2025

angela

There was mold in the bathroon, an unused urine collection cup next to the microwave, the bathroom sink leaked, stains on towels and bedding, the lobby door didnt slide open and had to be pushed in order to be used, staff knocked at 6 am and woke us up to ask about a chair in our room, then again at 9 to see if we were checking out, check out is at 11, no smoke detector in the room, but the hall ones were beeping all night.

Leisure Family

4/10

Poor

26 Jul 2025

Daina

Staff didn’t give us any details about breakfast or the pool etc. Phone and clock were broken. Breakfast was bread and butter and apples. Shower was dripping all night. Hotel is renovating so pool was close and place was a mess. Couch had holes in the cushions

Leisure Partner

4/10

Poor

25 Jul 2025

Verified traveler

Dissatisfied Stay

Our room was surprisingly unclean. Mold grew on the bathroom ceiling from lack of ventilation. Hair covered every part of the toilet,the rest of the room was clearly not dusted in a while and only 1 of our tvs worked. The bedding seemed to be the only clean part of the room.

This was our second stay at this hotel for our annual family trip. Last year was a good stay. To come back this year and witness such a deline in quality was unfortunate.
The pool, arcade and gym were all closed. The breakfast was 'grab and go' but my kids didn't even want to eat it. Where last time there were more and better options.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

David

The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.

10/10

Exceptional

23 Jul 2025

Elijah

Great room for the price. Was perfect for wat I need it for.

Partner

2/10

Poor

21 Jul 2025

Destiny

There was absolutely nothing unique about the property almost everything was subpar.

2/10

Poor

20 Jul 2025

Julio

Dirty

8/10

Excellent

18 Jul 2025

Peggy

Clean but very missleading!!!

The cleanliness of the room was very good . The description of the hotel, VERY MISSLEADING!!!!!!!
No Bar, No restaurant.

Self

10/10

Exceptional

18 Jul 2025

Dale

The hotel was a little off the beaten path but it wasn’t too crowded and the room we stayed in was very nice it was a two room suite and very quiet and clean we have stayed in many other high end hotels that were nowhere as nice as this one for half the price

Leisure Partner

2/10

Poor

16 Jul 2025

Coleen

Expedia misadvertised. The listing said there's a pool and exercise room. Technically there are, BUT THEY'RE permanently CLOSED. The property apparently used to be a Best Western and has transitioned to Rodeway, which has closed the pool, the fitness room, the snack shop, the bar, the ice machines, and everything else they could. There were Keurig in the rooms but no coffee pods because the clerk said they no longer provide them. Yet they left the machines in the rooms!!! Even the drinking fountain in the lobby is closed.

Breakfast was white bread, bagels, butter, and jam plus some dry cereal and tiny muffins. Very sad.

Our rooms seemed clean except the carpet, which was filthy and turned white socks black. The only redeeming qualities wer the beds being quite comfortable and the linens decent.

Expedia owes me a refund for MIS advertising.

Leisure Family

2/10

Poor

15 Jul 2025

Yuliya

Atrived at 9pm for a 3pm check-in. She was rude. Told us the room was not clean and not ready. When asked if she received the reservation (from 3 weeks ahead) - she said yes but made zero apologies for having to sit in the lobby while they cleaned the room that was supposed to be ready at 3pm. Cleaning lady was very kind, apologized and stayed to make sure we were okay. The electronic keys provided did not work - for a room 3 doors down.Deadbolt did not function so had to put suitcases against the door since we were not sure if someone else would have keys to our door. The light over couch bed was motion activated - NO WAY TO DISABLE IT! the whole night one of us turned in bed it would turn on! Mold on the celing...really NEVER AGAIN! THE ABSOLUTE WORSE HOTEL WE STAYED IN USA.

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

David

Affordable and easy access to interstate

Business Self

2/10

Poor

12 Jul 2025

Patricia

Property was a dirty room smelled like cat pee, but they did change our rooms. Paul was closed and they did not advertise that online. People were friendly.

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

Ayan

Pathetic

I was with my family for two nights and had a terrible experience. Breakfast was pathetic serving only cereal, bread and apples. Only condiment available with bread was butter. Juice machines didn't have juice. No other fruits, yoghurt, flavored milk or eggs. One of the days they even closed the breakfast early for no good reason. The pool and gym were closed. No housekeeping. No coffee pods in the room despite coffee machines being there. Even the bedsheets in the room were not washed. I will never come back here.

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

Catrina

Not so good.

Check in was great. I was upgraded for free. Disappointed in the fact that there was no coffee in the room. The pool and fitness center were closed with no pre notice. The breakfast was non existent.

Partner

8/10

Excellent

09 Jul 2025

Alexandria

Lots of construction and they were really short staffed but they tried their best

Business_and_leisure Family_with_children

10/10

Exceptional

09 Jul 2025

AAKASH BABU

NICE ROOMS

6/10

Pleasant

06 Jul 2025

Thomas

Our room was nice and clean and had a comfortable bed
The pools was closed for repair as well as the fitness center and they did not have any continental breakfast as promised.

Leisure

4/10

Poor

05 Jul 2025

Verified traveler

Awful experience

The first room we were sent to hadn’t even been cleaned, so we had to take all of our stuff to another room. At 3:00 in the morning, the fire alarms went off, due to someone smoking in their room. None of the amenities were available, due to construction. No pool, no workout room, nothing! “Breakfast was a joke…toast and bagels and cereal! This was definitely the worst hotel I’ve stayed in.

Friends_and_family Family

4/10

Poor

01 Jul 2025

Kathryn

Carpet in room was dirty. Bathroom floor very dirty as was tub and area behind toilet.

Leisure

8/10

Excellent

27 Jun 2025

Lauren

The hotel itself was nice. Our key card stopped working every other time we used it. Location was nice.

Partner

8/10

Excellent

26 Jun 2025

Jamie

A cozy spot to rest on our cross country trip!

Leisure Family

6/10

Pleasant

23 Jun 2025

Janice

The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

ariff ahamed

Good and neat hotel

Leisure Family_with_children

4/10

Poor

21 Jun 2025

Andrew

Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.

Leisure Family

4/10

Poor

21 Jun 2025

sam

We didn't like much. Staff was bickering, room wasn't cleaned or prepped, pool closed, etc.
We left a day early due to conditions.

Leisure Partner

4/10

Poor

20 Jun 2025

Deborah K

The staff was very helpful. Our room wasn’t ready when we arrived around 5’ish.
The room was very dirty, ripped lampshade, ripped mattress pad, coffee maker area was filthy along with bathroom floor.
Room itself wasn’t bad - definitely needs a much better cleaning job.

Partner

4/10

Poor

15 Jun 2025

Melissa

Father’s Day weekend

Staff was awesome but the fact that we were given a room that was ready yet so we waited 15 minutes. Went back in to people already staying in that room. Was given another room but it wasn’t clean either. Finally given a different room than what I had rented. Got up there and key didn’t work. Being with 2 3 year olds that were tired it was not fun. It would have been nice if the website would have stated that the pool was as closed would have been nice as well. Staff was amazing it was just the miscommunication that we had to go through all this.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Ray

Nice place

Leisure Friends

4/10

Poor

13 Jun 2025

Heidi

The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.

Leisure Family

10/10

Exceptional

10 Jun 2025

Jason

Affirmative

Leisure Pet

4/10

Poor

09 Jun 2025

Chester

Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.

Leisure Family

10/10

Exceptional

06 Jun 2025

David

Everything was fine.

Business Self

4/10

Poor

04 Jun 2025

Ashley

The app said 7/10 but the picture were NOT accurate. The pool/splash pad was out of order. The workout room out of order. The phone in our room was broken. We needed a pool with 4 kids to entertain so that was really disappointing. The outside was dark and creepy looking like an abandon nursing home. Didnt look like the pics.

Leisure Family_with_children

8/10

Excellent

02 Jun 2025

Cinthia

Lo que más me gustó fueron las camas.

Lo que más me gustó fueron las camas. Excelente para descansar suaves y confortables.

Friends_and_family Family

6/10

Pleasant

02 Jun 2025

Erica

Great price. Housekeeping needs attention. The room was spacious but was not cleaned well. The bed was made messy. There was hair on the floor in bathroom, tub and faucets were outdated and room had no towels. But the plus was it was half the price then surrounding hotels and restaurants were not far from property

Leisure Partner

8/10

Excellent

01 Jun 2025

Gerard

The price through Expedia was right.

Leisure Self

6/10

Pleasant

29 May 2025

Ra

The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.

10/10

Exceptional

28 May 2025

Julia

The room was very nice.

Leisure Friends

8/10

Excellent

26 May 2025

damien

Everything is closed. The pool wasn’t open and the room was dirty.

Friends_and_family Family

2/10

Poor

25 May 2025

Gilmar

Disgusting

Dirty room

Friends_and_family Family

10/10

Exceptional

11 May 2025

Jahaira

Fue una estadia para descansa ya q ibamos de OH a Chicago lo reserve por el precio ya q era para descansar 1 noche pero no estaba segura ya que tiene un review menos 8.0 y tenia miedo q fuera un lugar malo ya q estabamos con nuestra hija. Pues gracias a Dios el hotes estaba muy limpio exepto unOs 3 cans de cervezas wn la basira q no era un big deal y para el precio y solo 1 dia muy buen lugar. Mejor de lo que espere.

Friends_and_family Family

8/10

Excellent

08 May 2025

PHILLIP

Rodeway Inn, Portage, IN

The Staff was extremely friendly and supportive. All of our needs were catered to. I would recommend this Hotel.

Friends_and_family Family

6/10

Pleasant

29 Aug 2024

Tanesha T

At first we couldn't tell it was our hotel. No name on it. Staff was nice though

Leisure Partner

6/10

Pleasant

14 Apr 2024

Scott

The staff was amazing even through our issues getting checked in. The room had trash still in it from the previous guests. It met our needs.

Leisure Family

2/10

Poor

08 Apr 2024

sarah

Bad stay

The pool was not in service and was ask about the pool Prior to our stay and waited for us to get there

Friends_and_family Family

2/10

Poor

16 Mar 2024

Gail

The clerk that checked me in was very, very rude. There was a guy asking for information, she was very rude and not helpful to him. Next some one called from upstairs asking questions about the room. The clerk literally answered every single question with “I don’t know” 10 x’s. Then it was my turn to check in. She was so focused on her FaceTime call on her personal cell phone, that she couldn’t focus on her job. I will never return to that location.

Business_and_leisure

10/10

Exceptional

24 Feb 2024

Tim

Nothing

6/10

Pleasant

04 Feb 2024

Zachary

We were only coming here for one night so our son could go swimming. At no point did anyone tell us that the pool was closed off. And they told us that they were not in a rush to get the pool fixed because it is February, which seems strange, I would imagine people would come more in the winter to use the pool. We checked out immediately and got a room at a different hotel. But the room wasn’t dirty besides one table not being wiped off and being covered in salt.

Leisure Family_with_children

4/10

Poor

01 Nov 2023

Tiffani

Not worth the price

When you buy a more expensive room you expect better quality I would have been better $75 room across the street. I paid almost $200 for a dirty room

Friends_and_family Family

4/10

Poor

29 Oct 2023

Aldous

Wasn't what I expected for the price.... Honestly, this might be better suited for travelers last option

Leisure Family_with_children

2/10

Poor

24 Sep 2023

Meagan

Poor

Checking in was very slow. Had to get more things for the pull out bed. We had drove all day and was tired so we didn't go to the pool the same day as check in. We did try to swim later on but was so full couldn't get in. So the sign said opens 7a the next day we got up early and to go swimmimg to find out it don't up til 11a which is check out! How un fair is that when you literally couldn't swim the same day and then next day you couldn't. I had a little one very un happy about it. I think it should be open the next morning to be able to swim especially when you couldn't the same day when it's full! Breakfast was cold and not many options.

Friends_and_family Family

10/10

Exceptional

23 Sep 2023

Brittany

Great overall experience

2/10

Poor

05 Sep 2023

Kourtney

This property is pass terrible. They called us the day of our visit to tell us the pool was closed for our entire Holiday visit. We arrived at 830pm to check in and had No clean towels in our room. They never had anything for breakfast except yougurt when they advertise a full breakfast. The front desk personnel never knew what was going on and we literally had to get a new key every time we left our room. Please take the word Best and Plus out of your title because clearly we living in the wild west. Just call it THE WESTERN. Then its one of the most expensive rooms in the area. The bathroom was leaking and had water stains all down the wall. I want my damn money back. I would've been better off sleeping in a tent. If I could give negative stars I would. Will NEVER BOOK HERE AGAIN and if you thinking you should DON'T!!!!!

Leisure Family_with_children

4/10

Poor

04 Sep 2023

Ashley

Breakfast was not great. No silverware. Nothing to drink. Had to wait 45 minutes for someone to check me in.

Leisure Family_with_children

4/10

Poor

04 Sep 2023

Jeffrey

The room was a disaster… looked like it was getting renovated well we were in there… but the staff was excellent… breakfast… food was out and the food that was there was ice cold… I wasn’t the place I thought I would get for the money.