Name: Hilton Garden Inn Chesterton
Address: 501 Gateway Boulevard, Chesterton, 46304, US

10/10

Exceptional

10 Jul 2026

Unai

Como siempre, todo genial! Y el personal muy amable

Self

10/10

Exceptional

05 Jul 2026

John

Very pleasant stay, highly recommended.

Partner

4/10

Poor

05 Jul 2026

Jona

Our family stayed for few days on vacation to dune. Overall hotel stay was good however I had negative experience because, I got poison ivy during the trip. Can’t prove where I got it but Rashes started appearing all over my body 3rd day of the trip and I can only think it was thehotel pool/jacuzzi and/or towels. If you see the old jaccuzi, you may agree with me. Towels, because it was areas that i pressed to dry off that rashes began to appear. Prior to symtoms, I was only at Dune/beach for barely 1.5 hours (because soon as we got there, there was storm so we left right away). I did notice, dune was littered with poison ivy which i stayed away from. I was not on the trail, just paved walking path from parking lot to beach. So my theory is I got a towel that wasn’t properly washed that someone who got poison ivy used. Because when I asked for new towels they were still damp. I will say out of family and friends, I was the only person who got it. All over my arms, stomach area, all down both my legs.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Luke

After driving 3 hours for a hotel I booked far in advance showed up and they told me that my room had been canceled and it was because of a third party then I get an email from the third party telling me the room was canceled because of construction there was Zero construction equipment for any signs of construction going on the hotel canceled my reservation and tried to blame it on somebody else because they overbooked

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Ashley

I liked staying at the Hilton. On our trip, the tv wasn't working and was a big deal for this particular trip. The front desk employee was supposed to come up and look, but forgot. To his credit, it was so busy. They seemed incredibly overstaffed and he did his best. He got the tv on eventually, but then the tv just played the guide on a loop and wouldn't shut off. We also saw the same employee from that 530pm call and still on shift when we checked out at 12 the next day.

I will say that SouthShore Drift Co restaurant was a 12/10!

Family_with_children

2/10

Poor

30 Jun 2026

Michael

My experience was influenced by some poor decisions made by the staff. The front desk staff corrected the issue, but could not compensate for the inconvenience. Checked in to room at 2:50pm (3pm check in time). Someone was already in the room, walked in on them. That’s a huge safety concern for system allow keys to be issued to room already occupied or for keys to be incorrectly issued for guest that was not assigned to that room. Had to move that guest to original room assignment. Was assured that room was cleaned as guest was in room and witnessed possessions in bed while they were using bathroom and walked in on them. Nearly missed wedding ceremony trying to get checked in and changed because was delayed an hour and a half. Had to trust front desk that room was cleaned as they stated because did not have time to put luggage in room and had to get ready in relatives room and leave stuff there. When went to move luggage into room, obvious that room wasn’t cleaned by used items and garbage still in trash can. Too late after wedding to do anything about it. When checked out, nothing could be done because no manager on duty and supervisor didn’t have any authority. Have to follow up with email to manager which is gone for a week at different hotel location, so unable to reach via phone.

Family_with_children

10/10

Exceptional

29 Jun 2026

Benjamin

Convenient to the Indiana Dunes park. Check in was easy and friendly. Room was clean. If I came back to the dunes park I would stay again. There’s a coffee shop down the road, Fluid Coffee, that is very good!

Partner

10/10

Exceptional

23 Jun 2026

Sabjre

Clean and well maintained hotel. Convenient items for sale in the lobby and a coffee shop right across the street.

Partner

8/10

Excellent

22 Jun 2026

Tracey

Right off the highway, yet close enough to both the Indiana Dunes State and National Parks that we were able to make multiple trips to both during our short stay. Highly recommend Wagners, local restaurant, for the rib dinner.

Family

6/10

Pleasant

16 Jun 2026

Sara

I expected a nicer and cleaner room for the price. It was kind of dingy and not super clean, plus humid and hot in the room even with the AC going. It’s fine, but wouldn’t stay there again.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Scott

The pool area needs updated and there was no continental breakfast

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Judith

Taylor at front desk was terrific from checking in to checking out. Staff in restaurant and bar were amazing as well. I have stayed at this Hilton Garden Inn over the last 20ty years and always perfect. The only thing I would fix would be the lighting in bathroom. It us horrible for getting ready and putting on makeup.

Friends

10/10

Exceptional

05 Jun 2026

Bill

everything was great! thanks

Self

10/10

Exceptional

30 May 2026

Leslie

good property, although I think we were supposed to have breakfast, but it was not included. Not sure why.

10/10

Exceptional

30 May 2026

Edwardo

Clean room with easy check in and check out. Great experience. Would stay again.

Family_with_children

10/10

Exceptional

29 May 2026

Rhea

Very very quiet, although a busy weekend. Loved having a restaurant and bar on site, where I felt well taken care of. Conveniently located for my purposes. I would definitely stay there again

Pet

10/10

Exceptional

25 May 2026

Kristen

Clean, affordable, good location, quiet.

Family

10/10

Exceptional

20 May 2026

Katie

The room was clean and staff was friendly. Would stay again.

Friends

10/10

Exceptional

18 May 2026

David

The building and ground are lovely!

Partner

10/10

Exceptional

18 May 2026

Alexander

very nice location between chesterton and Valparaiso with Lake Michigan minutes away

Friends_and_family Family

10/10

Exceptional

17 May 2026

mndy

Nice hotel, very clean, convenient to where we needed to be - only downfall was wishing a breakfast was included but it wasn't - otherwise all good - would stay there again.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Emily

The check in person (I think his name was Tim) was so polite and efficient. Very well decorated areas and clean room.

4/10

Poor

14 May 2026

Jeffrey

Bedroom wasn't cleaned for 2 consecutive days. Called the front desk in the morning to express concern after the 1st day of not getting the room cleaned thinking someone would come and clean, but that didn't happen.

Never had a \"Do Not Disturb\" to bypass a cleaning.

Family_with_children

8/10

Excellent

11 May 2026

Stephen

N/A

Partner

10/10

Exceptional

10 May 2026

Daniel

-

10/10

Exceptional

05 May 2026

Deborah

Great staff

Partner

8/10

Excellent

04 May 2026

Thomas

The restaurant staff and food was great. I wish Honor members got a discount on the breakfast.

Pet

6/10

Pleasant

03 May 2026

Mark

The bed was very firm and not very comfy.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Maryann

On site restaurant and bar were convenient and very nice. Walkable to restaurants. Very close to Indiana Dunes. Good WiFi. Clean. Hot tub and pool missed the mark in my opinion. Pool was rather chilly and hot tub doesn’t have bubbles. Maintenance said the tub is a spa so doesn’t have to.

Pet

4/10

Poor

20 Apr 2026

Thomas

Two bottles of conditioner, zero of shampoo, in the shower. Naked and soaking wet is no time to discover a lack of shampoo.

Partner

10/10

Exceptional

20 Apr 2026

Veronica

Hotel was very clean, were in & out pretty quickly so didn't really use amenities, would stay again if in the area.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Nicole

Good location and had the basic amenities necessary for a comfortable stay.

Partner

10/10

Exceptional

18 Apr 2026

Rachelle

Property was very nice- very clean. Nice size room. Perfect for our stay!

Partner

8/10

Excellent

14 Apr 2026

April

Clean

Family_with_children

10/10

Exceptional

13 Apr 2026

Colleen

Clean. Smelled good. Kind and helpful desk personnel in the evening.

Family

8/10

Excellent

13 Apr 2026

Alexis

the room was good and AC was cool. the hot tub and pool were not cleaned the day we got there but the next day it was better after we mentioned the condition

Partner

10/10

Exceptional

11 Apr 2026

Eric

Comfortable. Easy on and off of 90

Business

8/10

Excellent

22 Mar 2026

Kathryn

The staff and hotel is nice, but the room and bathroom could use a deep cleaning.

Family

8/10

Excellent

16 Mar 2026

Michael

Nice hotel, comfortable bed. No complimentary breakfast. The Kleenex in our room had just 1 tissue in it.

Partner

10/10

Exceptional

09 Mar 2026

Thomas

T

10/10

Exceptional

28 Feb 2026

Xiomara

Clean room, nice staff

Family_with_children

8/10

Excellent

25 Jan 2026

Juan

Everything Was great as always

Leisure Family

10/10

Exceptional

21 Jan 2026

Tim

Nice, RJ at the front desk was very helpful and polite.

Business Self

6/10

Pleasant

20 Jan 2026

Dana

Broken toilet paper holder in the bathroom and the room was moderately clean-not what I have generally come to expect from this particular hotel brand. Attempted to use the gym and the peloton couldn’t be adjusted and neither of the treadmills were operable.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Juan

Everything was great, like always

Leisure Family

6/10

Pleasant

04 Jan 2026

Katerina

The room was outdated and it was in the basement by the pool. The smell of chlorine was overwhelming and the heater in the room made really loud noise which made it hard to sleep.

Leisure Family

10/10

Exceptional

31 Dec 2025

Shigeru

Clean, comfortable and friendly staff!

10/10

Exceptional

30 Dec 2025

Maureen

The room is very clean, and the bed is very comfy. We ate at the restaurant as well, and the food and staff were great!

Leisure Family

10/10

Exceptional

29 Dec 2025

Ryan

Amazing! Very clean, comfortable and great service for the reasonable price. Hotel bar food and drinks were good and the staff was very friendly!

6/10

Pleasant

28 Dec 2025

Megan

The hotel was beautiful and new. The issue was that we stayed 3 nights and our room was NEVER cleaned. We had to call the front desk and ask for towels and I emptied the garbage myself and had to ask for them to take it. All the old towels stayed in our bathroom.

6/10

Pleasant

26 Dec 2025

Scott

This hotel allows pets. Unfortunately, the cleaning staff failed to see the dog poop in the bathroom left by a previous guest. It blended in perfectly with the dark bathroom floor. It was dry and pretty much odorless until I stepped in it late Xmas eve night. The front desk quickly gave us another room.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Jeff

Very clean room
Staff friendly

Partner

6/10

Pleasant

24 Nov 2025

jody

I requested a wheelchair room and didn't get it.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Bernadette

Didn’t have and the room was plenty cool!

2/10

Poor

31 Oct 2025

Mark

The service was good as in staff was very friendly. The Hotel and the room I stayed in was very clean and well organized. The bed itself was uncomfortable in my wife and I opinion but we also do have a very comfortable mattress at home and are used to sleeping on a higher quality mattress. I did expect Hilton to have a little higher quality mattress however. My main complaint is breakfast was not included in the price of the room. I rented a jr suite room for the extra room and comfort because my wife and I were celebrating our wedding anniversary. My opinion is seeing I had already paid extra for a better room the LEAST Hilton could have done was include breakfast. Holiday Inn Express or Best Western automatically includes breakfast when you rent a room from them which is where my wife and I usually stay. But seeing this was our wedding anniversary I figured I’d try Hilton which is supposed to be a more pleasant Hotel to stay at? When I found out we had to pay extra for breakfast when we already spent more money for a nicer hotel and paid extra for a nicer room, I felt having to pay even more for breakfast was quite rude. I HIGHLY doubt that I will stay at a Hilton again. I’ll stick with hotels that don’t have a problem with spoiling their paying customers.

Partner

10/10

Exceptional

31 Oct 2025

LUPE

👍

10/10

Exceptional

24 Oct 2025

Gregory

Nice room

Partner

10/10

Exceptional

15 Oct 2025

David

Clean room and friendly staff

Business

10/10

Exceptional

13 Oct 2025

Eileen

I found the staff personable, professional, and willing to answer my immediate questions.

Business_and_leisure Self

2/10

Poor

09 Oct 2025

Ahmet

Pool was not working

10/10

Exceptional

08 Oct 2025

Jason

Awesome! Try Fluid Coffee!

Business Family

10/10

Exceptional

20 Sep 2025

April

Clean room. Restaurant was subpar.

6/10

Pleasant

12 Sep 2025

Kathleen

Property was nice but very disappointed in our room. There was quite a bit of water damage on our ceiling with some areas peeling. Also the pull down shade was not installed correctly so we were unable to put it all the way down. In addition, check in time was listed as 3:00 pm. We arrived at 5:00 pm and our room was not ready yet. This was not what we expected for a Hilton hotel.

Leisure Partner

8/10

Excellent

11 Sep 2025

Angela

We chose this hotel because it had a pool and laundry facilities, and neither were working when we were there so that was a bit of a disappointment. We were doing a lot of hiking, so a pool/hot tub at the end of the day would have been nice. Also, we needed to do some laundry and couldn't do that because the washing machine was broken. I can understand one thing, but both made it very frustrating.

Leisure Family

10/10

Exceptional

10 Sep 2025

Charles

From the moment we arrived after a 3.5 hour ride with pets, we were welcomed by a Super friendly Front desk Agent. She got us checked in quickly and let us go put in a quick food order from
The restaurant before the kitchen shut down . The food was excellent and the bartender/server took care of us. The location and closeness to the dunes made the hotel
The best solution for us . Everyone we came in contact with was extremely helpful ! We definitely enjoyed our stay and will be back .

Leisure Pet

4/10

Poor

08 Sep 2025

Stephani

Outside the property was well kept and the lobby entrance was clean and updated. Convenient access to Indiana Dunes NP.
The room itself was average. Our blackout curtain was kept rolled up by two binder clips, we were missing full body towels, the bathroom sink drained incredibly slow, and the coffee creamers in the room were spoiled and curdling. It was slightly pricier than the hotels around it and I don’t feel like it was worth it.

Leisure Friends

4/10

Poor

03 Sep 2025

Verified traveler

Not worthy of having \"Hilton\" in its name

The good:

Rooms are quiet without excessive AC hum. The hotel is also well away from the road so that it feels isolated and peaceful.

The bad:
Old. Needs a thorough remodeling, and serious staff training. No venting in the bathrooms, seams needed to be caulked, and worst of all, NO water pressure at night. Couldn't take a shower because water barely dribbles out.
Staff won't answer the phone if you call from the room. Go and talk to them directly at the front desk you say? Good luck finding anyone but a sign saying. \"We'll be right back\"

10/10

Exceptional

02 Sep 2025

Antony

It was great for what it was. A very nice, clean place to stay that is convenient to freeways, etc. The staff was exceptional.

Business_and_leisure Partner

10/10

Exceptional

26 Aug 2025

Thomas

Always Delivers a great experience !

Staff at hotel very nice and helpful. A non handicapped room would have been nice given I’m 6,-2” and a regular shower would have been nice. Breakfast at resturant was excellent. 20 years ago I stayed at this site while building a plant in Michigan City. It was a great extended stay then and it did not fail 20 years later!

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Wendy

Everything was great! Service, friendliness, cleanliness, everything was on par. The only complaint I have is that our bathtub was cracked. You have to be careful otherwise you would pinch your foot.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Lori

Beds were so comfortable.

8/10

Excellent

15 Aug 2025

Leah

Located near the parks

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Karen

Love coming to the dunes and staying at this nice hotel! My 3rd time in the last few years and I always have a good stay, very clean, friendly staff and convenient location!!

Leisure Friends

6/10

Pleasant

08 Aug 2025

Verified traveler

Decent, but not great

Room was clean, but tub in bathroom was cracked and hot tub in pool area did not work. Affordable, service was fine. Mini mart contained laundry detergent, snacks and drinks if needed. Convenient 15 minute drive to the Dunes.

Partner

10/10

Exceptional

06 Aug 2025

Kristin

Great

Leisure Family

10/10

Exceptional

31 Jul 2025

amy

We enjoyed our stay. The waitress at breakfast was so friendly. The beds were very comfortable.

10/10

Exceptional

29 Jul 2025

Kathleen

Thank you for a wonderful stay. I very much appreciate your friendly and professional staff, and the clean and comfortable room. You really go above and beyond to create a welcoming experience.

Leisure Family

10/10

Exceptional

27 Jul 2025

Laura

The staff member that greeted me was so nice and personable.

Leisure Family_with_children

8/10

Excellent

24 Jul 2025

Paula

Things that I didn't like......Bug's in our room. Air conditioner didn't work properly in the room.

Leisure Family

10/10

Exceptional

25 Jun 2025

Linda

We loved staying here.

10/10

Exceptional

23 Jun 2025

Chantel

Excellent hotel with friendly staff. They were so nice to my dog.
I wish that they had water fountains because they only had water bottles available. They also do not recycle, so we had to throw away like 10 water bottles by the end of the trip.
The bartender is very nice. The bar is closed on Sundays.
There is an excellent grassy area where you can walk your dog, and there are trash, cans, and bags available to pick up your dog’s waste.

The pool was nice, but outdated. It looked clean.
The lobby is very nice, clean, and modern.
There are plenty of parking spaces between the front and the back.
The hotel room was very nice and clean. The TV only has DIRECTV on it.
The elevators are fast.
I can’t wait to go back for another trip!

Leisure Pet

10/10

Exceptional

16 Jun 2025

Laura

Clean rooms, nicely appointed. Restaurant food was good and reasonably priced
Staff super friendly

Leisure Friends

10/10

Exceptional

15 Jun 2025

Leanna

Very nice

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Jason

Only half of the power outlets worked in my room. Parents room had a broken window shade. Noticed a few doors that had alignment issues.

Leisure Family

10/10

Exceptional

04 Jun 2025

Dan

Courteous friendly staff, relaxing trip

8/10

Excellent

01 Jun 2025

Jodi

I rented this room to stay overnight so I didn't have to drive over night and early into the morning.

Friends_and_family Family

10/10

Exceptional

22 May 2025

Patti

Clean & comfortable!

10/10

Exceptional

17 May 2025

Verified traveler

Nice place

Was there for a wedding. Nice place and we were able to use the bar area for an after reception event which was cool.

Friends_and_family Family

10/10

Exceptional

04 May 2025

Jane

Very nice although their restaurant and bar are not open on Sundays which wasn’t clear

Leisure

10/10

Exceptional

01 May 2025

Michael

Very nice

10/10

Exceptional

28 Apr 2025

Stephen

Excellent staff and very good restaurant!

Business_and_leisure Self

8/10

Excellent

23 Apr 2025

Ryan

Solid dining options within walking distance of the hotel. Easy access to the freeway. Only ‘complaint’ is that the hot tub wasn’t working (water was cold). Otherwise we had a great stay.

Leisure Family

8/10

Excellent

12 Apr 2025

Ashley

Hotel was really nice and clean overall, just a few small things, our vent fan in the bathroom didn't work and the TV was finicky to turn on.

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Wendy

Everything was great and very convenient.

Business_and_leisure Self

10/10

Exceptional

11 Apr 2025

Stephen

Excellent staff and great restaurant!

Business_and_leisure Self

4/10

Poor

03 Apr 2025

Erion

The toilet was not flushing right and we had to constantly open it up and make the float go up for the water to stop running after a flush which was annoying. I mentioned it to the front desk and they appreciated that I mentioned it.

The window curtain was broken and we had to mess with it to get it open to see outside.

The couch was very dirty and made you not want to sleep in it. We had enough of us to need to the pull out bed.

The swimming pool was out of towels even though there was barely anyone in it.

The building was was nice but the condition of our room and experience was unfortunately not up to what you usually get in these type of hotels.

Breakfast not included which would have have been nice.

Leisure Family_with_children

10/10

Exceptional

01 Apr 2025

Karlene

Great stay!

Very quiet, comfortable bed, great breakfast plan, convenient location, nice pool, and very friendly staff. Hotel is very clean!

Partner

10/10

Exceptional

30 Mar 2025

Dennis

We were very satisfied with the hotel. It met our needs was clean and comfortable great location. The pool was nice, but would’ve been better if the hot tub was working enjoyed our stay stay again.

Leisure Pet

6/10

Pleasant

29 Mar 2025

Christina

The hot tub was out of service. The treadmill belt was ripped. The yoga mats have cuts in them like someone cut them intentionally. I stayed in room 202 the shades were held up by paper clips/clamps. The tub had big chips in it. The stairs were closed. I've been staying at this location for years! it's probably the best hotel within 20 minutes of the Dunes Beach, over all it feels clean and safe but it's definitely declined over the years.

Leisure Family_with_children

4/10

Poor

22 Mar 2025

Krystal

I booked the hotel for the pool and hot tub and was not able to use these due to being down for maintenance until May was not told this until we went to go to the pool.

Leisure Family_with_children