Name: Quality Inn Michigan City South
Address: 3801 N. Frontage Road, Michigan City, 46360, US

8/10

Excellent

21 Jul 2026

Gwen

The hotel itself was quiet at night. They were installing carpet for 3 days of my stay, so it could get loud during the day. I wasn’t in my room a lot though. The room itself was small, but nice and clean, with a comfortable bed. The continental breakfast was limited. The pool looked nice, but I never used it. The location itself was great, right off the exit and only a couple of miles from the beach, outlets and zoo. There were several restaurants close by as well. I would stay here again if I’m in the area, the price was reasonable considering it’s summer.

Self

8/10

Excellent

20 Jul 2026

jody

Clean room. Helpful staff. Did not use the indoor pool, but it looked nice!

Partner

6/10

Pleasant

20 Jul 2026

Michael

This hotel had an excellent staff, which made our stay much better than expected. They are installing brand new carpet and it looks great. The breakfast was Continental, but they also had self-made waffles which people seemed to enjoy. The swimming pool was indoors and convenient.

Partner

2/10

Poor

18 Jul 2026

John L

No elevator to 2nd floor. The A/C leaked all over the floor. They mopped it up but it leaked again overnight. Curtains were badly torn and ripped. Soap was 1-1/2” x 1/4” and did not make lather. Breakfast had no eggs or even fake scrambled eggs.

Partner

8/10

Excellent

18 Jul 2026

Andrew

Sold place. Good to stay on budget.

Partner

6/10

Pleasant

17 Jul 2026

Andrea

Bart helped check us in, and he was absolutely delightful. After a long road trip, he was a breath of fresh air and was so kind and considerate during our check-in. The room was generally clean, but all of the soap in the shower was empty, the air conditioning would not stay on the set temperature, and there was a device on the ceiling with an annoying red light that did not turn off.

The hotel's location was very nice as it was right on the interstate, only a couple of miles from the beach, and near lots of restaurants and stores.

Partner

8/10

Excellent

14 Jul 2026

Nicholas

Great place to stay for the price. A bit out dated and breakfast is just bagels and muffins but for the price it’s worth the stay.

2/10

Poor

13 Jul 2026

Jake

Horrible experience will not be staying at Quality Inn again

Self

2/10

Poor

12 Jul 2026

Alexandra

Low quality hotel, very loud, didn’t feel clean. Towels in the room were wet and stained. Front desk guy was rude

Partner

8/10

Excellent

11 Jul 2026

Jorge A

Staff was super friendly!

6/10

Pleasant

07 Jul 2026

Jeremy

It was a good stay

Family_with_children

6/10

Pleasant

06 Jul 2026

Patricia

Is okay

6/10

Pleasant

06 Jul 2026

Carl

The outside look terrible make the hotel look ghetto. Room were nice. Coffee was nasty. No breakfast choices for diabetic people.

Family

10/10

Exceptional

06 Jul 2026

Barbara

Great location as central to highway. Comfortable beds and clean hotel. The A/C was not very strong as kind of old. The tv was not working but luckily did not need to use it. The staff was helpful with extra towel requests and very good breakfast.

Family_with_children

4/10

Poor

05 Jul 2026

Lauren

It’s a place to sleep. Wouldn’t stay more than one night. Lampshades had disgusting stains and should be thrown out. Bed and bathroom were good enough.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Abby

Our room door would not fully lock unless we slammed it shut with a significant amount of force. We only realized this after testing it ourselves, which felt like a serious safety concern since other guests might assume the door was securely closed when it wasn’t.

When we first reported the issue, the older gentleman at the front desk was dismissive. He blamed us, said there was nothing they could do, couldn’t move us to another room, and didn’t offer an apology. Later, a younger staff member took our concern seriously, inspected the door, and apologized for the situation. To the hotel’s credit, the property was fully booked and we were only staying two nights, so there wasn’t much else they were able to do at that point.

The walls are also very thin, so expect to hear your neighbors. The complimentary breakfast had limited options, especially if you’re looking for protein. The surrounding area also felt a bit sketchy.

Overall, if you’re looking for an inexpensive, convenient place for a short stay, this hotel gets the job done, but don’t expect much beyond the basics.

10/10

Exceptional

05 Jul 2026

Heidi Jo

Our shower dispenser was broken. The shampoo , lotion and conditioner wouldn’t stay in the dispenser.

Family

10/10

Exceptional

05 Jul 2026

Stephen

The desk clerk was friendly and helpful.

8/10

Excellent

29 Jun 2026

Garrett

Helpful staff and mostly clean. There was what looked like a small hole in the sheets that was caused by a cigarette or something that had heat. But other than that it was a good stay.

Self

6/10

Pleasant

27 Jun 2026

heather

I had mixed feelings about this hotel. The property is very outdated, and there were people hanging around both inside and outside the building, which gave us an uneasy feeling. The pool area had a strong mildew/moisture smell that was hard to ignore, and the pool water was cloudy. We also found several roly-polies in our room.
We didn’t stay for breakfast, but the lobby and breakfast area seemed very small. I booked a room for six people, but the pull-out sofa bed was broken and missing its support legs. There was a rollaway bed in its place, but it only slept one person, so one of my kids had to sleep on the couch.
Check-in was also frustrating because Hotels.com had not sent payment for our reservation. The process took about 30 minutes and required phone calls and chats with Hotels.com before we had to cancel the reservation and pay again at the front desk.
The highlight of our stay was Bart. His customer service was outstanding. He went above and beyond to help resolve the payment issue and even spoke with Hotels.com to make sure I would receive a full refund before I paid again. The beds were also very comfortable, and the hotel was quiet, allowing us to get a peaceful sleep.
Overall, I’m giving this hotel 3 out of 5 stars. While there were several issues that impacted our stay, the outstanding customer service from Bart and the comfortable beds made the experience more tolerable. With some much-needed updates and maintenance, I would consider staying here again.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Krystianne

Room was clean and the area was nice

Partner

10/10

Exceptional

25 Jun 2026

Lynn

Nice hotel. Comfortable bed and good selection for breakfast (loved the waffles).

Partner

8/10

Excellent

22 Jun 2026

Melanie

Easy access and plenty of parking.

Partner

8/10

Excellent

21 Jun 2026

Carl

Plenty of parking, room was immaculate, 15 minutes away from the mall and casino. Staff was friendly

Partner

8/10

Excellent

21 Jun 2026

Sean

People loitering outside was a concern. Needed to get help to open the door.

4/10

Poor

14 Jun 2026

Barbara

Tv remote didn’t work. Toilet was difficult to flush. Shampoo/soap dispensers didn’t work. Shower head had hidden shutoff that was challenging to figure out. Room was extremely noisy.

Self

4/10

Poor

14 Jun 2026

Donna

Dirty, toilet is sooooo low. Just shabby in general

Partner

8/10

Excellent

12 Jun 2026

Tad

No complaints other than I would have liked the room cleaned during the stay. The garbage can was small and it was overflowing by the time I left (5days). Fresh towels would have been nice after a couple days. But overall, the hotel was clean and I have no complaints. Would stay again.

Self

10/10

Exceptional

27 May 2026

Jessica

Amazing stay !

6/10

Pleasant

16 May 2026

Xuenian

Not meet expectaion

Family

4/10

Poor

15 May 2026

Sujay

No elevator. Clumsy.

8/10

Excellent

08 May 2026

Gary Julio

Parking great and staff

Partner

6/10

Pleasant

04 May 2026

Robert

Wasn’t told when I booked the hotel was under renovation. When I arrived was told there were no rooms available on the first floor and the elevator was out of service. Stay was ok but felt ot was a bit of bait and switch.

Self

8/10

Excellent

30 Apr 2026

Anita

Breakfast was waffles or some fruit. As a carnivore, I don’t eat either.

Self

6/10

Pleasant

27 Apr 2026

Ruth

Parking was easy. Check in was slow. The desk clerk stepped away from our reservation twice and went down the hall. He said it was because of a software update. The room was clean. The bed was comfortable. The carpets need to be cleaned. The refrigerator hummed and made a ticking noise all night long. Although we didn’t use it, the pool looked nice. Breakfast bar had three cereals , waffle maker , bread and bagels for toast , orange juice , coffee , yogurt , apples. The location is right off I-94 and close to restaurants and not far at all to the outlet mall.

Friends_and_family Friends

6/10

Pleasant

25 Apr 2026

Glen

Breakfast was extremely continental; very difficult for a gluten free person. The pictures online showed a hot chafer; but never saw one there.

Friends

10/10

Exceptional

26 Mar 2026

Laura

Good location near the expressway. Rooms were clean and the checkin staff was courteous

Partner

6/10

Pleasant

21 Mar 2026

Brandon

I had booked a stay online. It took over 15 minutes to get into room as their card machine wouldn't work for incidentals. Additionally, I had three charges that were pending for almost a week, they ended up being resolved but was not a great overall for the stay. Breakfast very basic.

Family

10/10

Exceptional

17 Mar 2026

Luke

We had checked in late and they were nice about it

2/10

Poor

12 Mar 2026

Esther

There are terrible hotel, there’s no elevator the stairs was so dirty and the room small bad.

Partner

2/10

Poor

04 Mar 2026

Angela

The internet kept glitching and the blankets in the bed were ripped.

Self

2/10

Poor

01 Mar 2026

john

I felt disrespected by company cancellation policy of refusal to acknowlage your policy by writing, text, or email. I was drastly late due to airline problem and refused reseveraion admission due to 4:30 AM arrival. Reasonable! I asked for something showing what you did and why. Also reasonable but refused. Not customer considerate.

10/10

Exceptional

01 Mar 2026

Ericka

The room was clean

Partner

8/10

Excellent

26 Feb 2026

Jesus

Good location

Self

4/10

Poor

23 Feb 2026

Bryan

First of all no pool or hot tub working!!
Breakfast not fresh hard muffins breaded apple juice watered down no apples on hardly and yogurt
Had to wait 5 min after ring bell for anyone to greet me

ROOM
FLOORS DIRTY BED COVER HAD BLOOD IT SEEMED TO BE COULD USE A MAJOR WIPE DOWN
STAFF
OK NOT VERY TALKATIVE OR RESPONSIVE

Partner

10/10

Exceptional

15 Feb 2026

Marcella

Yes and everyone was very courteous.

6/10

Pleasant

15 Feb 2026

Samantha

You really get what you pay for.
Bed was okay.....
Couldn't use the shower....

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

Rowena

Original room
Assigned was not good. Toilet water overflowed nothing we did. We reported it on our first night. They moved us next room. Staff were nice.

Leisure Partner

6/10

Pleasant

08 Feb 2026

KRISTINA

Some things were broke and the staff was very short with you when you spoke to them

8/10

Excellent

20 Jan 2026

Dawn

You get what you pay for. The shower was warm and the place was clean. The heater worked well--had to turn it down. That said, there were a couple cigarette-burn holes in the (clean) sheets, a couple tears in the curtain sheers. The room was huge but the tv smallish and across the room, with no way to AirPlay. The breakfast was decent, with waffles, bagels, toast, cereal.

Family

10/10

Exceptional

01 Jan 2026

Marcella

Yes, the room was spotless and the staff was extremely courteous.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Alper

It was perfect for the money, great space, clean, and good breakfast.

10/10

Exceptional

07 Dec 2025

manny

my second stay here. i'll come back for sure.

Self

10/10

Exceptional

07 Dec 2025

Lydia

Easy parking. Gas stations close by.

Leisure Partner

8/10

Excellent

05 Dec 2025

Mike

The room was ok window on room would not lock and was proped open with paper cup on cold weather

8/10

Excellent

28 Nov 2025

Hassan

Nice and good value

6/10

Pleasant

26 Nov 2025

Ernest

Ok

8/10

Excellent

26 Nov 2025

Jennifer

The room was very clean, just a bit rough around the edges/dated. I do want to stress the cleanliness though; the room was worn but clean. The front desk person was very kind and helpful, and I’d definitely stay here again.

10/10

Exceptional

23 Nov 2025

Robin

Clean, friendly staff

6/10

Pleasant

17 Nov 2025

Rodney

Ok

Business

10/10

Exceptional

12 Nov 2025

Jamarea

Yea

10/10

Exceptional

07 Nov 2025

Scott

clean room great staff

6/10

Pleasant

03 Nov 2025

Joseph

The water pressure isn't very good, the exterior door is broke. Otherwise it's a comfortable and affordable place to stay

6/10

Pleasant

03 Nov 2025

Donald

The room was reasonably clean, but the overall feeling of the hotel was run down and unsettling.

Business_and_leisure Self

10/10

Exceptional

03 Nov 2025

Dansby

Clean. Convenient locale to food, gas and Interstate. Neat. Well-organized. Indoor pool. Large breakfast area.VERY helpful staff—and still a value!
A “Good” rating isn’t good enough. Excellent hotel!

Business Self

10/10

Exceptional

30 Oct 2025

Liesel

Clean and quiet room, kind staff, convenient location.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2025

manny

nice location. clean room. friendly staff.

Self

2/10

Poor

29 Oct 2025

Michael

The staff sucked . Room sucks the beds and pillows sucked to

8/10

Excellent

27 Oct 2025

Joseph

Everything was amazing except for a few things. Door near the highway was unable to lock. Anyone could just walk in..the water pressure of the shower was very disappointing.

Self

8/10

Excellent

24 Oct 2025

Felicia

Always enjoy my stay at quality inn!! Bart is always the sweetest

6/10

Pleasant

23 Oct 2025

Sarah

Parking was easy. Had to wait for staff to come to desk for help!

Leisure Partner

10/10

Exceptional

23 Oct 2025

Marcella

The parking was excellent!

Leisure Partner

6/10

Pleasant

21 Oct 2025

Susan

Clean space and excellent front desk service. Safety latch was broken in room and bed was overly high. Elderly, and short, people would not be able to get in bed. Major downside was no elevator. Staying on second floor was a hassle with heavy suitcase and breathing issues.

Self

10/10

Exceptional

20 Oct 2025

Robert

Nice comfortable and quiet rooms. Felt safe and was convenient for my travels.

Self

6/10

Pleasant

18 Oct 2025

Ashley

It was fine as compared to quality inn in Akron. Run down but the staff were all doimg their jobs and friendly.

Leisure Self

4/10

Poor

13 Oct 2025

Tim

The room had a funny smell right away. The bathroom light and fan were the same switch so you couldn’t turn on one without the other which made it loud all the time. The carpets in the room were badly stained and there was no elevator. Not going to say there again.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Andrea

Good location off the highway. Much older hotel no elevator. Room was spacious but the bathroom was very small. Stains on carpet and hairs in the bathtub. The breakfast was VERY limited. Toast bagels and cereal and a waffle maker. Seemed like the bagels were kept frozen and thawed out.

Friends_and_family Friends

8/10

Excellent

11 Oct 2025

Megan

Nice, quiet place.

Nice open parking lot. Breakfast was not ready a 6- gave up that dream at 6:30.

Self

10/10

Exceptional

11 Oct 2025

Cecilia

I didn’t eat breakfast because my milk was spoiled but my husband enjoy the waffles.

Beds were great and room very comfortable. We would stay again and recommend. The gentlemen who checked us in around 7:00 pm was wonderful went way above to make sure we had a bottom floor room. Doug & Cease Crawford

Partner

8/10

Excellent

09 Oct 2025

galen

One night stay. In and out with no issues

6/10

Pleasant

09 Oct 2025

Pedro

Stain in blankets, no service room available, limited breakfast

10/10

Exceptional

09 Oct 2025

Audie

Friendly greeting upon arrival. No wait time. Room clean, bed comfortable even got Jacuzzi at no extra charge. Thank you !

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Amy

Bed was comfortable, room clean, breakfast could have been better but I don't expect a lot when they say continental

8/10

Excellent

07 Oct 2025

Martin

loose toilet seat and the toilet ran all night. \"Breakfest\" is a joke.

Partner

8/10

Excellent

06 Oct 2025

Kimberly

Clean room ,cold air and friendly staff.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Alphonse

Good, clean, respectable. Nothing to complain about.

Partner

8/10

Excellent

27 Sep 2025

Nicole

I thought the bed was comfortable, my boyfriend did not, but we both agreed it was way too high. Had to climb into it. Breakfast was very disappointing. Looked like you were gonna get some good stuff but no.

Partner

10/10

Exceptional

26 Sep 2025

Linda

BART at the front desk was wonderful !

Friends_and_family Family

2/10

Poor

25 Sep 2025

Trenton

Didn’t stay

10/10

Exceptional

24 Sep 2025

Amy

Staff was very friendly.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Linda

The room we were initially put in was not kept up: somewhat dirty, crooked/dirty lampshades, missing tub grab bar, only one wastebasket
(none in bathroom), refrigerator didn’t work, front door lock missing. Breakfast was also poor, never any eggs or meat. We stayed in the first room one night, then staff was kind enough to move us to another room for our remaining three nights. That room was great! Still doubt we’d stay there again. Too many issues first go around.

Leisure Partner

2/10

Poor

21 Sep 2025

Andrea

Dirty and not safe

The door to my room did not have a deadbolt. There was not even a plate in the door frame. I returned to my hotel room late in the evening and did not want to try and find another place to stay. My booking was for two nights, but I only stayed one. I kept the luggage rack with my suitcase against the door so that I would have warning in case someone tried to get in. I just did not feel safe staying another night. The hallways and the stairwell were very dirty. And the hallway is always smelled of marijuana.

Self

8/10

Excellent

18 Sep 2025

Cindy

Good Value

Checking staff great. Better than expected breakfast. Good value. Ok place to stay.

Partner

10/10

Exceptional

16 Sep 2025

Eleanor

Very beautiful area. Close to beach

Leisure Friends

6/10

Pleasant

15 Sep 2025

Kevin

The pool was advertised as working, but we were informed it wasn't upon arrival, and that's fine. Carpet looked a little dirty in the room, and there was a bug in the room at one point. Okay overall though.

Leisure Partner

8/10

Excellent

10 Sep 2025

Jimmie

It was good, they didn't vacuum under the bed, that's the only thing that was noticeable.

Leisure Partner

8/10

Excellent

09 Sep 2025

Sheila

excellent bed and linens