Name: Red Roof Inn Chicago Lansing
Address: 2450 East 173rd Street, Lansing, 60438, US

2/10

Poor

21 Jul 2026

Victoria

The room had huge roaches I was able to change rooms the 2nd night but all and all the rooms are filthy garbage was stacked at least 4 ft going up the stairs garbage all around the grounds.

Family_with_children

2/10

Poor

20 Jul 2026

KEASHA

The picture on the website is totally false! The room was horrible, Upon entering, the door entrance has fresh paint with no sign letting know of caution to enter, the lights over the bed did not work, the microwave did not work, fire alarm was disconnected, wires were hanging out the socket, and there were cigarette burn holes in the blanket. I immediately requested another room, the second room was an improvement, I was not comfortable to stay there, so I checked out the same day. The staff didn't even to bother to ask me what was wrong.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

LaShon Melanie

Shopping near by

Self

2/10

Poor

16 Jul 2026

Heriberto

The worst hotel experience I have ever had!

4/10

Poor

13 Jul 2026

Jill

Place was not kept up. There was paint drops snd melted wax on the floor. Used the bathroom for first time and it got plugged up. Very noisy people were outside talking at all hours of the night. Place was just dump.

Partner

2/10

Poor

12 Jul 2026

Carmen

From the very large roaches, hair in the shower, falling towel bar to a wall mounted TV with two remote controls and neither worked, it is fair to say I’ll never be back.

I felt unsafe and all the front desk did was look at the cameras and tell me they didn’t see anyone. Meanwhile the guy was sitting in a car near the stairs.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Felice

I booked a smoking room and got a non smoking room then I had made.food for me.and my partner to save in good cost and couldn't even use the microwave because it was broken had no tables or chairs to sit at no coffee pot couldn't watch TV because you had to pay to watch the TV and the place had roaches and I was not able to get my money refunded as I couldn't stay there it was that unpleasant

Partner

10/10

Exceptional

05 Jul 2026

LaShon

Shopping is close! And in walking distance!

Pet

2/10

Poor

04 Jul 2026

Maribel

Found multiple cockroaches, AC was working at first and at middle of the night AC it stopped! Refrigerator was leaking water, lights on half of the room worked while the rest it did not. Only one towel was given. And restroom has no door.

Partner

2/10

Poor

01 Jul 2026

Shekir

Was vet

10/10

Exceptional

28 Jun 2026

LaShon Melanie

She ores are near by! Most are walking distance!

Pet

2/10

Poor

28 Jun 2026

Alexander

Don’t book, the room spelt like pee and there was one 1 pillow per bed the sheets had holes assuming they were cigarette burns the floor coming off and was sticky. We didn’t even set our stuff down we just booked another hotel and left.

Family_with_children

2/10

Poor

21 Jun 2026

Jarod

Overcharged for the rooms that was not clean, mattress was from the 80s and the mattress itself had stains and only two tiny pillows on each bed, would never recommend, charged double and it was a terrible place to stay

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Alexis

Great stay enjoy everything

Friends_and_family Family

2/10

Poor

19 Jun 2026

Elayna

Just don’t, the building is missing an entire wall. I reserved a room two weeks in advance and came to the property only to reveal they over booked so at 9pm I had to find a new hotel, with no refund! The place was dirty and I’m honestly glad they canceled my reservation, because I wouldn’t have wanted to sleep there. However, a notification would have been nice instead of me driving all the way to the property to find out my room was given away…

Partner

2/10

Poor

16 Jun 2026

Roderick

Around 3 am loud noises outside with women screaming about unwanted sexual contact.

Self

4/10

Poor

15 Jun 2026

Verified traveler

Horrible suizo, pretty dirty, had a hole in the bathroom wall. Hotel staff was also very slow bad attitude.

Family

2/10

Poor

14 Jun 2026

margaret

The whole experience at this hotel was terrible. It was dirty , holes in walls and doors. Burn holes in comforter. Live in residence up all night making noise.

Family_with_children

2/10

Poor

14 Jun 2026

Anthony

The manager was not helpful in resolving issues! They canceled my reservation without my knowledge and didn't refund my money!

Partner

2/10

Poor

12 Jun 2026

Carrie

The room was small and had roaches. The blankets were stained and had burnt holes from cigarettes in them. The bathroom was filthy the tube had stuff in it and hair. The bed was flipping up when you sit on it. Overall I left the hotel because it was a hotel for drug attacks and unruly customers. Not a place for respectable people

Friends

2/10

Poor

12 Jun 2026

Milad

not clenching not servicing

Self

2/10

Poor

04 Jun 2026

Payton

Staff was rude. Office was disgusting! Parking was scary, over crowded with people playing loud music and letting their dogs poop in the grass next to the rooms. Room was disgusting!!! Dirty floor, dirty walls, AC was NASTY, towels had hair all over them and sheets were stained. It was an awful experience! Didn't look anything like the photos. There want any chairs in the room only the bed and half the lights didn't work. We got a King bed smoking and LOOKED NOTHING LIKE THE PHOTOS!!!

Partner

2/10

Poor

01 Jun 2026

angel

Dirty as hell smells walked in the room turn right around n left

Partner

2/10

Poor

31 May 2026

Tracey

Run away! This place should be condemned. The spring popped up thru the mattress. Itchy and dirty from even sitting in the beds. We had to sleep in shifts because of the fighting outside the room. It was the worst! A rest area would have been better. Left early!!!

Friends_and_family Family

2/10

Poor

28 May 2026

Melissa

Very dirty and out of date. The hotel is run down and dirty.

Friends_and_family Family

8/10

Excellent

17 May 2026

Jenetia

For the price I was surprised. On a scale of 1-10 I give cleanliness of the room an 8 and 4 for property. Pleasantly surprised. I don’t typically over night at motels.

Partner

2/10

Poor

17 May 2026

Yvonne

Parking was ok, laundry I didn't use. Did notice they half clean and I had to request cleaning even Comet the tub and saw the dirt removed. Rooms had roaches and smelled like a fishy. It also looked like their clientele helped destroy the place.

2/10

Poor

11 May 2026

Aprial

This was the most horrible stay I've ever had. When we first check in we wasn't really treated. The person at the front desk or front window I should say was really rude. When I got the key to the first room nothing in the room worked. The lights didnt work nor the air. The room also didn't have a phone and it smelt like urine. So I went back to the office and all he would say was \"well do you want another room\" no apology or anything. He gave me another room and this room one light worked. But the others we could not turn on because they flickers like strob lights. The room had a phone but it didn't work. There was no TV remote. So we had to go to the office again and they gave us a remote that didn't work so we went again. The represent said that if this one doesn't work just call, I told him the phone doesnt work he said I can just come with you. So he followed to our room and ensured the remote worked. On our second day we needed service was on request so I went to the office and asked for towels and trash to be taken out and the was around 1pm. We didn't not come back to the room until 7pm still no new towels and trash was not taken out. The man in the office said \"I can take your towels\" when I was coming to bring him the towel he was coming out the office and told me to follow him to get more towel. Mind you I'm a woman I had to send my husband to go get the towels. I would never recommend this place to anyone I know. To be honest this should be taken off Hotels.com

Partner

2/10

Poor

04 May 2026

Crystal

THIS PLACE WAS HORRIBLE DIRTY NOT WHAT WAS ADVERTISED AT ALL RUN

Partner

2/10

Poor

26 Apr 2026

Deangelo

The whole establishment was terrible smelled like smoke sheets burned from cigarettes TV barely worked please game this place off this app I will never come back sans it’s garbage everywhere

Partner

2/10

Poor

15 Apr 2026

MarLee

This was byfar my worst experience with todging. The rooms were not clean nor kept up to par (cracks in the floor and the bathroom). It was dirty and there were roaches in the room. The refrigerator didnt function property nether did the remote.

Self

4/10

Poor

01 Apr 2026

Stephany

La habitacion olia demasiado a cigarrillo, el linen de la cama estaba sucio, afortunadamente llevava mis propias sabanas, podrian ser un poco mas impecables, esta bien que el precio sea bajo pero se puede limpiar biwn y beindar un ambiente higiénico.

Partner

2/10

Poor

30 Mar 2026

Larissa

Beds was horrible I have to live because was not able to sleep garbage was all around not good at all

Partner

10/10

Exceptional

29 Mar 2026

Philip

Yes

Family_with_children

2/10

Poor

03 Mar 2026

DeWanda

The internet didn’t work, I called , he said he be there waited and hour . I called back they apologized and gave us a different room. The room they gave us was cold and took three hours to get warm, the towels looked like someone wiped the floor with them. I always bring a blanket and towels when I go out of town, thank goodness for that.

2/10

Poor

01 Mar 2026

Carolyn

The room was filthy!! The bathtub looked like it hadn't been cleaned in years!! I booked it for out of town relatives, and was so embarrassed when they told me about the condition of thevroom! NEVER AGAIN!!!!

Friends_and_family Family

2/10

Poor

16 Feb 2026

Ismail

I had roaches in my room I really would like a refund because I ended throwing away my belongings.

Business Partner

10/10

Exceptional

11 Feb 2026

Krystal

Everything is good

Friends_and_family Family

4/10

Poor

31 Jan 2026

Demetrius

Room did have roaches, no fridge or microwave.

6/10

Pleasant

25 Jan 2026

Venustiano

1

Partner

2/10

Poor

23 Jan 2026

Jefer

Worst hotel in my life

2/10

Poor

18 Jan 2026

Venustiano

Had roaches in the microwave. Bed was hard as a rock. Our backs hurted for about a week.We will never stay at this Motel 6 again.

Partner

6/10

Pleasant

13 Jan 2026

Aaron

Good enough for a layover and rest.

Business Self

10/10

Exceptional

10 Jan 2026

Michelle

parking was perfect

10/10

Exceptional

01 Jan 2026

Stephen

Yes

Self

8/10

Excellent

28 Dec 2025

Johnathan

It was nice just didn’t like the smell of cigarettes

Friends_and_family Family

4/10

Poor

15 Dec 2025

Lindsay

I only needed the place for 4hrs with no deposit… if you your staying days, NO!!

2/10

Poor

06 Dec 2025

Alma

Unsafe area

2/10

Poor

30 Nov 2025

Diamond

Roaches in room

Business_and_leisure Family_with_children

2/10

Poor

21 Nov 2025

LeVoria

There was bugs in my room.

Friends_and_family Family

2/10

Poor

09 Nov 2025

Shantavia

The room was very dirty, dirty sheets and torn up mattress me and my friends was very disappointed in the hotel rooms

Self

6/10

Pleasant

04 Nov 2025

Nancy

I asked for a non smoking room and when I walked into the room it smelled like old smoke. The blankets were stained, I was told I would get extra towels and never received them. The heater was not working properly. There was to much going on in the parking lot which actually kept me up most of the day. Will not consider returning.
Which I feel bad because I went to a Red Roof in Naperville and it was a different experience

Business Partner

2/10

Poor

30 Oct 2025

Dorothy

Real Bad

2/10

Poor

26 Oct 2025

Tiffany

This hotel is terrible and needs to be condemned

2/10

Poor

22 Oct 2025

Marcus

Warm and I than killed 4 roaches in the pass hour

Leisure Family_with_children

6/10

Pleasant

22 Oct 2025

Lisa

The room on the inside was nice, although everyone in the general area looks like they are on something’s or homeless and junkie looking. It’s some very questionable individuals everywhere and it makes the area seem unsafe and dangerous.

Leisure Family

6/10

Pleasant

21 Oct 2025

Marcus

Warm and the toilet was broken and got mold on it 4

Family_with_children

2/10

Poor

19 Oct 2025

Valencia

Room looks nothing like the photos. The smelled strongly of cigarettes. When I called the from desk to complain, he just said oh I guess they didn’t clean the room properly. I didn’t even stay because I was so uncomfortable I checked out.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Steve

There was no power at the outlets in the bathroom.
It’s an inexpensive motel for a reason, the bed was good, towels were fluffy and it was pretty quiet.
It was a good value.
When checking in, the lobby is locked and you deal with a clerk through a service window. Kinda sends the wrong message.

Self

2/10

Poor

16 Oct 2025

Sherry

Don't Do It

I couldn't even check in. The whole experience was like a scene out of the walking dead. I pray for the people. So sad 😞. We found another hotel

Friends_and_family Friends

2/10

Poor

03 Oct 2025

Diamond

There was a roach and we could barely get the door open! The sheets were so thin I could see the mattress and the comforter had all types of stains and burn holes and rips

Partner

4/10

Poor

30 Sep 2025

Venise

The place is run down and a little scary.

2/10

Poor

22 Sep 2025

Bernard

Man drugs begin sold ghetto dogs in every room more like a shelter just bad

Business Partner

8/10

Excellent

19 Sep 2025

Aziel

The rooms were clean

Family_with_children

4/10

Poor

14 Sep 2025

Hayley

There was mold in every room, we had to be switched rooms and it was still gross, shower head didnt work, ghetto, loud, nasty linens, ect. NEVER AGAIN.

Leisure Partner

2/10

Poor

09 Sep 2025

daniel

Nothing was right with this location.

Leisure Family_with_children

8/10

Excellent

07 Sep 2025

Winfred

Great CSR

Excellent CSR at check-in

Business

10/10

Exceptional

04 Sep 2025

Yohandry

Good

2/10

Poor

01 Sep 2025

Chelsee

Floor had not been swept or mopped, lamp had no shade on it, AC was broken, bed had no comforter, decorative blanket/coverlet had stains, pillow had stains, lamp above bed missing cover over the lightbulb, office chair had no wheels, both night stands were broken, entertainment center was broken, door was stained with dirt and grime had not been washed in some time, curtain had stains, bed skirt was torn, visible dirt and other dabree in the crevices of the mattress, parts of base boards were broken or coming off, There was no channel access on the TV, lots of dust behind TV and dust on other surfaces. Fire alarm was disconnected and more. There was also dog fights happening and prostitutes in and out all night.

Leisure Friends

4/10

Poor

31 Aug 2025

Todd

1 star is correct

2/10

Poor

31 Aug 2025

Latisha

Its was terrible they had roaches didn't want to give me a refund or changed rooms because it was filled up

Friends_and_family Family

2/10

Poor

31 Aug 2025

ednishia

There was roaches and a non working microwave and we had told them our tv wasn’t working and they said they’d send maintenance but never did and we had to figure it out ourselves. I will NEVER stay here again! I would like a FULL refund!

Leisure Family_with_children

2/10

Poor

30 Aug 2025

Candace

This room was in a rough area, room needs major updates flooring ext. could hear the drug deals going on and people blasting their music in the parking lot. Could hear the laundry being done, and the pop machines don’t work.

Business Self

8/10

Excellent

29 Aug 2025

Darryl

Accessibility

2/10

Poor

22 Aug 2025

Notania

Only if you really need too

This is one of those \"I don't have no other choice hotels\"simply horrible! Everything was just dirty! Dirty parking lot, dirty hallway s, dirty room, dirty dirty tub, the toilet made noise all night, people in the parking lot playing loud music all night, dogs barking, prostitutes and drug addicts, but the sheets were clean! Lol

Self

4/10

Poor

17 Aug 2025

Tiffany

I walked in and walked out. Checked out in 5 mins. Not for me.

Friends

2/10

Poor

12 Aug 2025

Sherice

People hanging out outside. Groups of people in the walkway music playing loud from the vehicle and from the rooms. The room was extremely nasty and smelled bad. The bathroom was so bad I couldn’t take a shower at all. I will never go back to the red roof inn ever again

2/10

Poor

12 Aug 2025

Shannon

Run

Dirty- burn holes on bedding in non smoking room - pieces missing from ceiling tile flooring- bathroom is nasty - old - cracked shower walls- lights barely turn on- loud noise all night long- tv kept loosing signal, telling us to reset the router.

Partner

4/10

Poor

09 Aug 2025

DeAngelo

Don’t go here ac did work good everybody hanging out room tv remotes don’t work ac in lobby don’t work lobby locked walked in someone exchanging room my room had stains all over bed plus police running though like it’s no tomorrow regular plates

Leisure Self

2/10

Poor

07 Aug 2025

Everett

The pictures you have on your expedier site is misleading the room they had a bad smell the floor and walls were dirty their wre alot of flying bug they moved me to another room, which was the same. The pitches that they have is very misleading. The rooms have a very bad smell. That's even in the second row.
Floors are very dirty

Leisure Self

2/10

Poor

07 Aug 2025

Damyrah

They told me they canceled my reservation when I tried to check in because there was no rooms available after already paying and them taking my money and telling me to contact the third party I booked through.

8/10

Excellent

06 Aug 2025

Jacqueline

It’s a cool little spot. If you have a pet, you could bring your pet no drama not too much noise.

2/10

Poor

02 Aug 2025

SARRA

Area not safe

2/10

Poor

02 Aug 2025

Gabriel

Red Roof should not be in hotels.com

Dirty, under bed has not been touched, tubs dirty, floor was sticky, smelled like smoke, king bed was sinking on left side, dirty walls, no other option late at night. Dog poop and smelled as soon as you walk out. This hotel should not been in Hotels.com website. Dogs every where, even pitbulls. I can send photos.

Friends_and_family Family

4/10

Poor

01 Aug 2025

Randi

Budget friendly hotel. Check in staff was nice. Booked non smoking room but it smelled like it was smoked in. Ashtray was on sink by soap. Roach was in the room. Beds were very uncomfortable and uneven. Pictures were very deceptive.

2/10

Poor

29 Jul 2025

odell

Horrible

6/10

Pleasant

28 Jul 2025

Alycia

Not a good hotel at all..... Just bad, mold, raggedy bed , no breakfast

Business Partner

8/10

Excellent

28 Jul 2025

Crystal

I enjoy my stay. It was OK. No one bothered me. That was the main thing. I was excited to be there.

Business_and_leisure Family

4/10

Poor

27 Jul 2025

Kimberly

Upon arrival I regretted my decision on reserving a room at this location. There were people just hanging out on the property. It close to a truck stop so it appeared like most of the women hanging outside were working girls.I booked a non-smoking room and was given a room that wreaked of smoke. I had to go back to the window in the vestibule of the lobby to reiterate that I booked a non-smoking room. I was given another room, didn't smell like smoke, but had a stale order. I did not like that the staff stayed behind locked doors and the window that you had to speak through was bulletproof. It was too transient for me, constantly could here people outside of my room. I left my room keys on the tv stand and left after a few hours. I didn't feel safe staying the entire night. That will be my first and last time staying there. On a positive note, the bed was comfortable and the hot water was hot. However the tv had no connection to the internet, so I was unable to watch it.

Leisure Partner

4/10

Poor

20 Jul 2025

Rafik

None

Business_and_leisure Family

2/10

Poor

20 Jul 2025

Jorge

No lo recomiendo para nada

Leisure Partner

2/10

Poor

19 Jul 2025

Sara

We were traveling with young children late and needed to find a place to stay. I mistakenly booked this hotel, realized my mistake and called to try and reverse it which they told me no. We decided we would show up and see if we could make it work and we felt so unsafe we didnt even get out of our car. There was a heavy police presence, our car was approached but a woman we believe selling herself, and people were outside smoking and partying in the parking lot- not somewhere I felt safe to have my children stay for the night.

Leisure Family

2/10

Poor

19 Jul 2025

Hayley

Long term residents outside walkways, lobby filthy. Carpet dirty.

Self

2/10

Poor

18 Jul 2025

Angela

I didn’t get any sleep my air condition continue turning off and on all night I was hot and uncomfortable … ppl outside woke me up earlier than what I wanted to awaken …I’ll never go there again … where’s my refund …the manager came to fix the air condition … but yea

Business_and_leisure Self

2/10

Poor

16 Jul 2025

Quebalea

Horrible stay

It was not a good stay I saw a roach. No microwave. I switch rooms and it still was horrible never again will I stay there. It was a hole in the wall.

Partner

2/10

Poor

15 Jul 2025

Felix

Property to outdated, a lot of noise late night.

Business Family

2/10

Poor

11 Jul 2025

Linda

I am not sure why this place is still open, Noone needs to be in this hazard and

Leisure Family_with_children

2/10

Poor

11 Jul 2025

Linda

What was unique was the gangs that stays in the hotel which came with a flock of woman sellingu no what,one of the days it was a riot police had to come over 4 cars deep now how unique is that for a travel with your kids and mom whom is 84 years old!

2/10

Poor

09 Jul 2025

Manuel

Not ideal for anyone

Horrible area and it looks like the tenants are people that are living there. I witnessed drug dealing right outside my door and a lot of noise late night

Business

2/10

Poor

04 Jul 2025

Tyira

Both room a that they gave me was both dirty and the bathrooms were dirty too.

Leisure Friends