Name: Hampton Inn Chicago/Tinley Park
Address: 18501 North Creek Drive, Tinley Park, 60477, US

8/10

Excellent

20 Jul 2026

Harold

Irma at the front desk when we checked in was super helpful and friendly. She was amazing.

6/10

Pleasant

18 Jul 2026

Thomas

Overpriced! Not enough towels! No bedding for pullout couch!
Old & Outdated !

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Sue

Breakfast was put away and cleaned up before 945 am. I thought this hotel had roll-away beds but they do not. Everything else was great!

Family_with_children

8/10

Excellent

13 Jul 2026

James

Quiet, clean accommodations with good hot breakfast options and a very friendly staff. The common areas of the hotel have been updated recently but the rooms still look at little dated and didn't have the Hampton Inn feel that the common areas had. Upon check-in, we found the room cleaned to our liking but there was an overwhelming smell of bleach throughout the room. Fortunately, the smell abated by the time we returned that evening so it ended up being alright. The dated carpeting looked clean but somehow \"felt\" unclean when walking on it in bare feet. Probably overdue for a good carpet cleaning is all. Overall, for the money and location from the heart of the city it was a good value.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Nicole

The free breakfast is one of the better perks here, nice selection for most of us but one of our party needs gluten free options. Staff were not well informed about what is truly gluten free.

Other than that staff were friendly and helpful. There were some things that needed maintenance in our room, the most urgent being broken slats under one bed , we didn't discover that was causing the lack of support until we were packing to leave and looking underneath furniture. Some things in the bathroom look like they might need repair or resealing soon.

Friends

8/10

Excellent

11 Jul 2026

Nadine

Great for a concerts.

Partner

10/10

Exceptional

08 Jul 2026

Teri

I was a bit apprehensive about staying here due to some of the reviews I read. However, I have stayed at Hampton Inns in the past and have never had a problem. My stay here was wonderful. The staff was very friendly amd helpful. Every staff member greeted me with a smile and \"hello.\" The hotel was clean inside and out, as was my room. I would definetly stay here again.

Partner

2/10

Poor

01 Jul 2026

Denise

Nothing. Very bad experience!!!

Family

6/10

Pleasant

29 Jun 2026

Sarah

Key entry for building and pool not working. Breakfast was good. Room was tidy but stale and layer of dust on lamps, sticky residue on head board, garbage cans in rooms were gross and not clean.

Family_with_children

10/10

Exceptional

28 Jun 2026

Sue

Amazing breakfast and wonderful, helpful staff

Family

8/10

Excellent

26 Jun 2026

Vivian

Clean and pleasant

Family_with_children

10/10

Exceptional

13 Jun 2026

Edward

Very clean and accommodating

6/10

Pleasant

06 Jun 2026

Gautam

If you get late you won’t get any thing is breakfast. There wan no milk for cereal. No eggs .

Family_with_children

10/10

Exceptional

05 Jun 2026

Judith

Breakfast was great. Coffee tasted almost burnt even though it was a fresh pot b

Self

6/10

Pleasant

25 May 2026

George and Sheree

Rooms where a little small. 4-5 people where loud partying after 1:00 am

Friends_and_family Family

8/10

Excellent

11 May 2026

Marissa

It was nice, the bre

8/10

Excellent

10 May 2026

Rich

Staff was outstanding but the property was dated and not up to the standards of a Hampton that I’m used to

Self

6/10

Pleasant

04 May 2026

Ivy

Staff are very friendly. The facility needs to be updated. Broken furniture in the rooms. Bathroom needs updating. Fortunately they were having the carpets, furniture and window treatments cleaned as we were checking out. Great location.

Family

10/10

Exceptional

29 Apr 2026

Connie

Breakfast was good. Some things in the property were outdated, but the bed was comfortable.

6/10

Pleasant

21 Apr 2026

WILLIAM

It was ok

4/10

Poor

19 Apr 2026

Debra

Burned out light fixtures,burns in wallpaper in bathroom.

Partner

8/10

Excellent

12 Apr 2026

Larry

Pool was closed and my room was not ready at check in time.

Partner

10/10

Exceptional

09 Apr 2026

Julie

One of the most welcoming locations CONSISTENLY.
The staff, is fantastic, love the lobby always has a comfortable place to get out your room and the breakfast has always been delicious. We will be back for sure!

Highly recommed, quiet clean and family friendly.

Partner

2/10

Poor

09 Apr 2026

rene

Room was clean the staff excellent service but the pool was dirty and the food area was dirty too

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Marcus

Great

10/10

Exceptional

31 Mar 2026

Louise

Breakfast menu was excellent. Unfortunately, they could not find my reservation upon arrival and the room refrigerator was out of order. Otherwise, the experience consisted of friendly staff and excellent room temperature.

Self

10/10

Exceptional

30 Mar 2026

Donna

All Was good

Partner

6/10

Pleasant

19 Mar 2026

Ferdinand

Room heater was not working. Had to request extra blanket prior to changing rooms the following morning.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Jake

Rooms were dated and worn, but also clean.

The staff and service were 11/10 excellent.

Self

10/10

Exceptional

12 Mar 2026

lee

Satisfied

10/10

Exceptional

12 Mar 2026

Marcus

Great

2/10

Poor

01 Mar 2026

Angela

Rodney the manager very unprofessional our room flooded then the pool was too cold to enjoy the air blowing in there was cold air then Rodney called the police to have my family removed we have a 3 and 4 yr old.. because we asked why the pool was so cold . He has a bad attitude.. Horrible never again DON'T COME HERE... Cost over 300$ on a Saturday

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Paul

Every staff member we encountered were friendly and helpful. it says something when everyone is smiling -- and sets a good tone. Beyond that, room was spacious & clean, breakfast was good & plentiful, and location was walkable to food (if that's what you want). Stayed with my dog -- great place to be!

Pet

8/10

Excellent

26 Feb 2026

Tami

The staff was very friendly!

Family

2/10

Poor

22 Feb 2026

Natalie

We stayed two nights. The first night we were in a room with a toilet that would not flush properly. Solids would go down, toilet paper just collected and swirled The bathroom sink was slow to drain. The room was muggy, dank and smelled very sour. The shower smelled of urine when I took a shower. We were able to change rooms for the second night. The second room was much better. However the room keys repeatedly stopped working. Upon complaint of the first incident of failed room keys, and my frustrations coming to light, the night manager claimed she went into our first room and that there was too much toilet paper in the toilet. I explained to her that the water and solid would go down slowly but the toilet paper would not. She said my kid put too much toilet paper in the toilet. Which was not the case. I used the toilet myself and watched it swirl and swirl and slowly drain. She then said it was our fault for not requesting a room change immediately upon arrival. I didn’t do that because we checked in late and I had to leave early in the morning. I also was hopeful that it would improve and since I had left for the day I was unable to address it until I returned. The refrigerator in our second room did not work and we lost all of our leftover food from the restaurant from the night before. I came home tonight to find that I have been overcharged for two rooms on the night of 2/21/26 and 2 pet rates totaling $150 when it says online that their pet rate is $75 for 2 dogs

Pet

2/10

Poor

15 Feb 2026

Charles

I was not given the room I reserved, the hotel was dirty, the pool was down, I did not receive room service, the manager Ronnie was rude and dismissive when I told him my tv did not work and the bathroom had a odor. The breakfast area the furniture was dirty and looked very old. The property itself was in disarray. This was a horrible experience.

Leisure Friends

8/10

Excellent

08 Feb 2026

Tereather

The staff was very courteous and friendly. the room had a stale odor and some areas needed duating like the shelf beneath the sink, the tissue box holder and the shlf above the towel rack. the furnuture could be updated but otherwise my stay was ok.

Business Self

10/10

Exceptional

31 Jan 2026

Cassandra Denise

The staff was courteous provided excellent customer service.

Business Friends

4/10

Poor

25 Jan 2026

Andrea

The hotel was old with dirty carpets, the beds were so hard, full of springs and uncomfortable. The pool was drained and closed. There was no lobby and the breakfast was disappointing. The muffins and scones were refrigerator cold, and kielbasa was served as breakfast sausage?

2/10

Poor

23 Jan 2026

David

Be informed if you swim in the pool. Ronnie (assistant manager who has a scratched off name tag, and a necklace with a ring dangling from it) was absolutely no help in resolving my concern, claiming he was a manager and directed me to the corporate number for my complaint instead of Ashley (the manager) who also does not respond even when Hilton Group gets involved with the following situation:
Pool was WAY over chlorinated. It was difficult to breath and very cold in the pool area because they opened a door (probably because of the chemicals). One of the night employees agreed that the pool had issues and would shut down the pool early that night and run some tests. When I tried to follow up the next morning with Ronnie, he made it seem as if there was nothing wrong with the pool, and it was impossible that the chemicals could be off. I asked him to talk to a manager or owner, & he said it was him. Even when I insisted to talk to an owner or his supervisor he would only give me the Hilton 800 number. Never again would I stay at this hotel. My wife's sterling silver ring was completely black from a 20 minute exposure to the pool and my daughter's hair turned into a dry straw texture. Currently not having any luck restoring my 4yr old daughter's hair even after treatments. Now she is going to need to haircut which is devastating for her!

Leisure Family_with_children

4/10

Poor

18 Jan 2026

STACY

Run down, beds were hard, pillows were tiny and flat. Noise rattling in wall all night. Pool was closed. Not the standard I expected from a Hampton. Wouldn’t stay again!

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Elizabeth

Ac did not work properly

Partner

10/10

Exceptional

26 Dec 2025

Michael J

The food was good, the staff was great and I slept like a baby

Leisure Self

6/10

Pleasant

21 Dec 2025

Robert

Food was ok potatoes were cold and asked for coffee to be refilled and was not refilled. when I asked for blanket and pillow the person was not friendly acted like I was bothering her she didn’t even talk to me.And the people above us ran around all night. And not sure if you can have dogs but one was barking.

10/10

Exceptional

21 Dec 2025

margaret

Ran out of breakfast and they made some more right before closing time.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Zain

Rooms were in good shop

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Kristin

...

6/10

Pleasant

14 Dec 2025

Alan

Room htg didn't work, required a different room.
Breakfast area and furniture could use a good cleaning.

Partner

8/10

Excellent

14 Dec 2025

JoAnn

Room was clean. Breakfast was good. Staff were helpful and friendly.

10/10

Exceptional

03 Dec 2025

Margaret

Great breakfast, great staff

Leisure Family_with_children

8/10

Excellent

02 Dec 2025

Theresa

Our king sized bed was comfortable and the breakfast was delicious.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Tito

I was only there for a few hours but staff customer service is excellent 👌 and was pretty clean inside

Leisure Self

8/10

Excellent

22 Nov 2025

Vivian

The room was comfortable. House keeping needs to pay attention to the small details of cleaning the rooms

Leisure Friends

8/10

Excellent

07 Nov 2025

Juli

The room was comfortable. Breakfast was very good with scrambled eggs, bacon, potatoes, etc. The staff was very nice.

Leisure Friends

8/10

Excellent

22 Oct 2025

Mike

It was fine...noisy neighbors were up pretty late and the walls must be thin

10/10

Exceptional

22 Oct 2025

Kim

Would book again

The room was clean but could have been better. Check in was a little shaky due to card machine not working properly. Front desk clerks were nice and super helpful. I didn't eat the breakfast just wasn't hungry. Overall I would book this hotel again.

Partner

6/10

Pleasant

21 Oct 2025

Elizabeth

Was an okay stay. Booked a king, but when I checked in was told no king rooms were available. Had to settle for 2 queens. Previous guest’s items were left in fridge. Otherwise room was comfortable & seemed clean. The shampoo dispenser in the shower was empty, so that was an inconvenient.

Partner

10/10

Exceptional

13 Oct 2025

David Crancer

The breakfast menu included a hot breakfast that tasted great. There was ample parking. The staff was friendly. The room was nice and clean.

Business_and_leisure Self

2/10

Poor

06 Oct 2025

SAWINEE

Smelly rooms, dirty carpet, carpets need to be replaced. I booked 2 rooms. One of my rooms doesn’t have a microwave. I only get hot water in my bathroom sink/ when i wanted cold water. The water doesn’t run.Seems like the hotels staff didn’t inspected the room before guests arrived. Needs a lot of improvement for the hotel. Me and my families can’t enjoy ours stays.

10/10

Exceptional

28 Sep 2025

Samantha

The staff was very friendly and it was in the perfect location for us

Partner

10/10

Exceptional

27 Sep 2025

Katherine

Karoline was great at check-in, very pleasant and helpful.

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Susan

I felt the property was rundown and old. Room furniture like from a garage sale 😬 sorry. The staff was great and bed confortable so that made it a fine stay. No full length mirror …

4/10

Poor

07 Sep 2025

Scott

The hotel suffered some kind of water damage recently. Genius put us in room 102, right next to the damaged room(s). Musty, wet floors, horribly humid, and fans blasting all day/night. Thanks for a terrible nights stay.

Leisure

2/10

Poor

03 Sep 2025

Emily

This property is very run down and not clean. There's old carpeting and ac units that smell like mildew and mold. The bathroom fixtures were broken, everything stained. The wallpaper had stains running down the walls that weren't cleaned and there was hair on surfaces like countertops, toliet and night stand. I would not stay here again when there are so many other hotels nearby.

Business Partner

4/10

Poor

03 Sep 2025

Michelle

I did not get the room I reserved. I reserved a room with 2queens & a pull-out. (3 kids - 2 adults.) The pool was unusable. However, the hotel was clean & the staff were nice. Breakfast was good.

10/10

Exceptional

31 Aug 2025

Dustin

Staff was amazing. But ....

The overall stay was great, the only thing is when i booked the room the website said i could get a roll away couch for that type of room. I paid over 300 dollars and i ended up sleeping on the floor. As i was told that room couldnt have the couch.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2025

Donna

Would stay again!

Had plenty of parking. This hotel was close to the amphitheater and very easy to get to. Clean rooms comfy beds and a good breakfast. We didn’t use the pool or workout area but they both looked nice.

Partner

10/10

Exceptional

28 Aug 2025

Bianca

We truly enjoyed our getaway for the weekend!

Leisure Partner

6/10

Pleasant

25 Aug 2025

Elizabeth

Carpets old and dirty. Outdated. I reserved 3 rooms and condition varied with each. In one, light shades were damaged, window shade was broken and stained and room had a strange odor. In another, several outlets did not work and bathroom mirror was in poor repair. Overall, the staff was friendly but the building and furniture were poorly maintained. The seating in the breakfast area was broken down and very stained and dirty, I wouldn’t stay here again. Disappointed.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Jennifer

Great place to stay when attending a concert at the nearby amphitheater. Restaurants within walking distance is a bonus. Hotel is clean, and quiet. Staff is friendly and helpful. Next concert we attend, we'll definitely pick this place to stay again.

Leisure Family

8/10

Excellent

23 Aug 2025

James

Perfect place to stay for a Concert at Tinley Park! Lots of fans stay here, the concert vibe is electric. 2 minutes from the venue via Uber/Lyft. Front desk guy is an Air Force Veteran and is super accommodating, nice dude! Beds need an upgrade and elevator needs some maintenance besides that for the price we will stay here again!

Leisure Partner

10/10

Exceptional

18 Aug 2025

Precious

HAPPY GRANDMA 👵

It was wonderful ! The children loved it ,the parents was were very comfortable the breakfast...great...we will be there again...Thank You very much...One happy grandmother!

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Anabel

Quiet hotel

Leisure Pet

6/10

Pleasant

16 Aug 2025

Patricia

We stayed here thinking we could walk to Amplitheater for a show, walking is not an option.

Leisure Family

10/10

Exceptional

16 Aug 2025

ROBERT

This is a nice clean property with easy access.

Leisure Partner

10/10

Exceptional

13 Aug 2025

aaron

The fridge was not working and VERY sour. Really ruined the evening. The front desk clerk at light was awesome. Give him a raise.

Business Friends

6/10

Pleasant

11 Aug 2025

Paul Okello

Convenient location but old and dated property in need of a makeover. Staff was great.

Leisure Partner

8/10

Excellent

09 Aug 2025

Niko

The Staff were very helpful and friendly. It is a Hampton Inn so we all know what to expect, the standout feature was the staff

Partner

8/10

Excellent

06 Aug 2025

Jeffrey

Iiii

4/10

Poor

06 Aug 2025

Verified traveler

I will start with the good things first. Workers were wonderful and nice and the a/c in the room worked great!! Bad things were the bed was terrible!! Also this hotel needs a serious update and the curtains and carpet had tons of stains everywhere. I know that it takes money to update but to have a clean hotel doesnt take as much so i will not be staying here again unless i know they have cleaned and new beds a the very least.

Friends_and_family Family

4/10

Poor

02 Aug 2025

Margaret

This is one of the most outdated Hampton Inn properties I have stayed at. It was mostly clean, except the bathroom ceiling that grossed me out a little bit. The woman who checked us in was great! Super friendly!! In the morning they kept running out of coffee and there were groups of people waiting for them to come out with more. They also didn’t have yogurt at 9am which is always my go to at Hampton Inns. Overall I would not stay here again, there are many other hotels in the area that I’m sure are nicer for a similar price

Leisure

8/10

Excellent

02 Aug 2025

Verified traveler

Very caring staff.

The girls at the desk were great!! My husband needed some distilled water for his CPAP and one of the girls gave him a bottle of water and said it’s ok sir, my parents have those and I would want to make sure someone took care of them too. I love that!
The building is showing its age and could use updating but our room was clean.

Partner

6/10

Pleasant

02 Aug 2025

SHAUN

Stay was ok

6/10

Pleasant

30 Jul 2025

Izeddin

The hotel needs an update.

10/10

Exceptional

27 Jul 2025

Maureen

Great location to wake up and be on the highway. Stay was perfect-clean rooms great breakfast. Although pool room was heated the pool was not.

8/10

Excellent

07 Jul 2025

maretta

My room was comfortable

Leisure Family

2/10

Poor

02 Jul 2025

Shell

We stayed at Hampton Inn Chicago/Tinley Park from June 19–23 while visiting family, our home church, and attending a reunion. Unfortunately, this was one of the worst hotel stays we’ve ever had. The lobby was small, dimly lit, and uninviting. The entire hotel is outdated and in desperate need of renovation. The elevator was tiny, dirty, and barely fit our family and a luggage cart.

Our room was poorly lit and not very clean—I brought my own supplies and found several areas that had clearly been missed. Outlets were loose and sparked when used. The beds were extremely uncomfortable, and we barely slept. We also had to endure loud thumping above us each night. The in-room fridge didn’t keep items cold and turned off every 2 hours, causing my baby’s milk to spoil. The AC couldn’t keep the room cool in 90+ degree heat, and the vent was clogged with debris.

The TV was small, outdated, and offered no guide. Staff were unprofessional. One refused to bring towels, and another handed them to us without a word while texting. Nothing about our stay was enjoyable. I would not recommend this hotel to anyone. Save yourself the frustration and book elsewhere.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Pearl

Hotel is in a great location if you are planning on going to Tinley Park for a concert. There are food places and a gas station walking distance from the hotel.

Leisure Family

2/10

Poor

26 Jun 2025

Rita

We were there for my son‘s wedding. He had rooms blocked and when he and his new wife got to the hotel, they did not have his reservation and she had a confirmation number. My daughter and her fiancé had to find another hotel so they could give my son and his new bride the room

10/10

Exceptional

21 Jun 2025

Nancy

The staff was very friendly.

Leisure Partner

8/10

Excellent

18 Jun 2025

Tishanna

The side doors don’t work did like that I couldn’t get in by where I parked my car

Leisure Family_with_children