Best Western Elko Inn

2/10

Poor

18 Jun 2026

robert l

The internet never worked, the breakfast was not good, they said they were working on the internet and never did, my final bill had a $17 occupancy tax that I never was told when I reserved it and the bill had 10 occupancy tax that totaled $17 , recommend avoiding until stuff fixed room was ok , tv system horrible no guide

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Lydia

Good

8/10

Excellent

16 Jun 2026

Brett

Hot tub and pool area were great, but man was it crowded! There was some kind of kids baseball tournament in town and it seemed like they all stayed here and stayed up late.

Other than that the stay was great, breakfast was on point, and the staff was friendly.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Nykele

Reviews were a fraud!!! No way was this hotel a 8.0 Very Good on Hotels.com
We love to travel and Never!! have needed to switch rooms not once but twice only to be put in a somewhat decent room. First room toilet and tub not clean hair +nasty all over it, sticky hand prints all over the mirror, large food crumbs all over floor, sticky all over the desk. Second room seemed clean until found large spray of something (maybe bodily fluid or splatter of food?) on the foot of the one of the queen size bed. Nasty!!!
Third room air conditioner made a loud noise all night. The front desk gal come to look at it before we decided to stay she seemed like this happened often and she didn’t really have any better options other then just move to another room, she didn’t offer anything other an sorry. She even was frustrated. Made a comment about the cleaning staff was there for a long time that day. She even missed placed her keys and came looking for them, kinda felt bad she was so flustered at that time she was the only one at the front desk. It was just ok, a little hair in the tub but we just had a one night stay and were tried after a long drive Two teens were excited about the hot tub and indoor pool after all day in the car. Cold & dirty no towels.
Didn’t dare to try breakfast.
We will never stay at this Best Western again. A few night before we stayed at the Comfort Inn which is like the Hilton Compared to this Dirty Hotel.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Ami

Great place

8/10

Excellent

14 Jun 2026

Sruthi

excellent breakfast , overall good stay

4/10

Poor

13 Jun 2026

Kim

Two maids walked right into our room. They knocked and walked right in. Will not stay there again

4/10

Poor

13 Jun 2026

Jinfan

Wifi was done. Table lamp was blinking. Fridge and AC buzzing.

Self

10/10

Exceptional

11 Jun 2026

Bob

The staff was friendly, the room was clean, parking was easy, and breakfast was good. The bananas were old, we didn't try the oranges. But what we had was good.

Partner

10/10

Exceptional

11 Jun 2026

Kyle

Extremely friendly staff

Pet

10/10

Exceptional

06 Jun 2026

Leslie

Large, comfortable room

Partner

2/10

Poor

01 Jun 2026

Robin

So many things…Pool and hot tub were advertised in the listed amenities on Expedia, but at check-in we were told pool was not open. High speed WiFi was advertised, but we were never able to connect to WiFi, and the desk clerk offered no help…told us “WiFi is terrible in this whole town”. The entire property looked run down…hair dryer didn’t work, there was a large hole in the bottom sheet on the bed, weird smell in the bathroom, and there was a layer of dead bugs on the window sill. Breakfast was advertised from 6-9 AM. We went down at 8:40 to find there was no bacon/sausage, one biscuit, a few scrambled eggs left. We asked if there was more, and the attendant shrugged her shoulders and told us breakfast was “almost over”. We have stayed in many other Best Western properties, and this one was sadly lacking.

Partner

10/10

Exceptional

31 May 2026

Shelby

Teens has a great time in pool and I enjoyed the hot tub.

Friends_and_family Family

4/10

Poor

31 May 2026

kurt

Pool and hot tub were out old but good enough.

4/10

Poor

31 May 2026

Arjun

Smelly room

Family_with_children

2/10

Poor

18 May 2026

Danny

Staff hadadditude, ask for toilet paper because room didn't have any. She could barely be bothered while eating.

Partner

10/10

Exceptional

18 May 2026

Anthony

Everything was great, kind and helpful staff, great breakfast layout with friendly staff.

Family

6/10

Pleasant

18 May 2026

Angelina

Checked the website didn’t see the pool and hot tub were closed. Pretty disappointed by that as we drove 9 hours to get there. Check in was smooth, lobby was exceptionally clean and you could see they take care of it — wish I could say the same about the rooms. The front desk woman was excellent, kind, and professional. In our room the bath tub was peeling on the bottom. There was very visible mystery grime on the hair dryer. The air unit was incredibly loud. Almost sounded like there was a rodent trying to claw its way out all night. The only thing “3 Stars” about this hotel was the front desk woman and the lobby area. I got a much cheaper, cleaner hotel from Hampton inn by Hilton. Truly disappointed in our stay in BW Elko.

Pet

6/10

Pleasant

17 May 2026

Sandra

Pool and spa were out of order. There was a chemical smell in the room that we were warned about but too late to do anything about it. The bathroom was full of construction dust not cleaned

Partner

4/10

Poor

11 May 2026

wendy

The halls smelled gastly. The room was not clean. The lamp on the desk didnt work

Friends

2/10

Poor

22 Apr 2026

John

Hot tub and pool were not working and staff appeared apathetic to the problems. Cleanliness was poor

Friends

4/10

Poor

12 Apr 2026

Karin

The hotel was advertised with a pool and hot tub, but it looked to have been shut down and not working for quite some time. Disappointed

Family_with_children

10/10

Exceptional

02 Apr 2026

Sally

Dottie at the front desk was amazing she took care of us

Partner

10/10

Exceptional

25 Mar 2026

Mauro

Everything was perfect.

Family_with_children

6/10

Pleasant

22 Mar 2026

Galen

Pool is down indefinitely. Didn't have hot water shower. Breakfast ran out of waffle mix and started cleaning up early.

10/10

Exceptional

19 Mar 2026

Jennifer

Only stayed one night… the room was clean and for an older hotel very well kept

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Edward

It was quite a disappointment that the internet service was down. I really needed to get a few hours of work done, but I wasn’t able to. In places where I’ve encountered this before they would offer some type of credit for it not working.

10/10

Exceptional

16 Mar 2026

Michelle

Great price, quality & service for accommodation

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Thomas

The hot tub and pool was out of service for repair. 😖 The room and the staff was excellent! Thank you!

Partner

8/10

Excellent

12 Mar 2026

Ray

No hot water, only tepid. Pool and hot tube were not functioning. Staff very friendly. Good location. Close to casinos, food and freeway entrance. Quiet.

10/10

Exceptional

10 Mar 2026

James

The property was very easy and available for pets

Pet

10/10

Exceptional

08 Mar 2026

Paul

The front desk clerk was extremely nice about changing my reservation because I had stupidly put the wrong day in. The place is clean and easy to find. It's walkable to some food and other stuff. Not in the main downtown area, but close to the highway, which was nice. Big rooms.

Self

8/10

Excellent

01 Mar 2026

Aaron

The breakfast and employees were excellent, just like they have been for my last ten or so visits. Unfortunately the hot tub and pool were unavailable due to work being done on them. And the hot water boiler was out so I had to improvise. However, it was my quietest stay in Elko because I was one of NINE guests in the hotel out of 108 rooms. I slept AWESOME! I pray that the boiler, hot tub, and pool are good for my next visit.

Self

8/10

Excellent

14 Feb 2026

Tammy

Friendly staff, clean and comfortable room, good breakfast buffet. Coffee available in lobby most of the day, but sometimes was weak and tasteless. Did really good biscuits and gravy. I will stay again.

Leisure Friends

8/10

Excellent

12 Feb 2026

Tammy

Staff was extremely friendly. Showerhead was awesome - great pressure.

Leisure Partner

6/10

Pleasant

05 Feb 2026

BRENT

I called and asked if they had a hot tub. They v said yes. Well they do but the jets don’t work they were friendly and nice but it does need painting in the pool and hot tub room.

10/10

Exceptional

03 Feb 2026

Mike

All the staff were friendly and provided assistance when there was a need. The room was very clean. The breakfast was prepared well and the variety of choices made the stay complete.

Leisure Family

10/10

Exceptional

01 Feb 2026

STEVE

Excellent, pleasant service, as usual!

2/10

Poor

30 Jan 2026

Candice

Staff was fine but the bathroom was gross. The shower was covered with hair in the walls.

Business Self

6/10

Pleasant

29 Jan 2026

Christopher

Hotel is dated for sure My biggest gripe is that i booked this hotel mainly because of the indoor pool. I indicated that i was coming with a child and then the pool was closed. I would like to have has a heads up on that and allow me to possibly make a change.

Leisure Family_with_children

2/10

Poor

25 Jan 2026

Lorrie

The pool was out of working order and it wasnt stated when i made my reservation. Since that was why i booked there in the first place.

Leisure Self

8/10

Excellent

21 Jan 2026

Morgan

Friendly staff and easy dog friendly stay. Was a little loud, no barrier under door so other dogs and people were very loud walking by.

Leisure Pet

10/10

Exceptional

17 Jan 2026

Krystal

Good stay nice staff

Business

2/10

Poor

13 Jan 2026

Steve

Many many MANY stains in my bed sheets. Disgusting.

6/10

Pleasant

12 Jan 2026

Ashley

The hotel rooms were outdated and made it feel dirty even though it was clean, especially the bathtub. The staff members were all very nice, except one of the breakfast cooks. The breakfast was not bad but expected for a hotel. The pool was out during my stay because the roof was falling apart.

Family_with_children

10/10

Exceptional

03 Jan 2026

Danny

Clean room friendly staff

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Danny

Clean room, friendly helpful staff loved the pool and hot tub great size room

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

John

Wound up staying here for several weeks due to delayed house closing. Rooms are clean, breakfast is great and consistent, every staff member was lovely to us and very helpful. We also stayed with our cat and they were great about skipping housekeeping but giving us supplies as needed. The staff here work every day to keep the property very clean as i saw this day in and day out. Pool is great, too!

4/10

Poor

30 Nov 2025

Craig

Floors were stained, didn’t appear to have been vacuumed. Checked out a day early

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

Elizabeth

Clean but in serious need for updating. Did not use tub/shower because of all unsightly patchwork. Other options available for the same price

Leisure Pet

10/10

Exceptional

15 Nov 2025

Michael

We had a very good stay at the Elko Best Western. The rooms are always clean and the staff is very nice, We will return in the future.

8/10

Excellent

03 Nov 2025

Suzette

We really enjoyed the stay. The pool area was great for the kids. Clean and inviting. The only downside was the mattress of the couch bed was defintely needing replaced.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Michael

Our stay is great every time at Elko Best Western. Very clean and very helpful staff make it so much better and the breakfast is always good. Will return in the future!
MC

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Barbara

Nice hotel

Leisure Family

8/10

Excellent

09 Oct 2025

Jean

Room was large, beds were comfortable but the carpet was old and worn. Hallways were dark. Parking was close .

Leisure Family

10/10

Exceptional

26 Sep 2025

Alyssa

Was nice pool was open 24 hours clean and comfortable with a big room

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Alisa M

We've stayed here before and it has always been very enjoyable. This time our first room smelled like wet dog, only a couple jet in the hot tub worked and the lawn was so tall I had difficulty finding my dogs poop. That said the staff was more than accommodating and the breakfast never disappoints. We will stay there again. 🙂

Leisure Family

10/10

Exceptional

21 Sep 2025

Toni

Room was good. Hottub was nice. Best free breakfast that we've had.

Leisure Family

8/10

Excellent

20 Sep 2025

Jacob

Property was older, as you could see from the hallway carpet and swimming pool tiles, but the service was amazing and the rooms were comfortable and large

Business Partner

8/10

Excellent

07 Sep 2025

Kelly

Staff are courteous and helpful. The pool and hot tub are well maintained. In the future, I will request maid service every two days so we don't run out of paper supplies.

Business_and_leisure Partner

8/10

Excellent

05 Sep 2025

Tytus

The pancake maker didn’t have batter.

10/10

Exceptional

02 Sep 2025

Francisco

Nice hotel

6/10

Pleasant

01 Sep 2025

Erin

This property needs some repairs. It's beautiful from the outside and looks really nice when you pull in. But the spa was shut down (repairs) and the pool was cold, the wifi wasn't working, and the tv in my room was broken. I also noticed the ice machine in the hallway that was out of order and I used the side exit door one morning and noticed it was not hinged correctly and broken as well. I don't think it locked either which could be a safety concern? My first room was ok, but the bed frame covering was torn up like a dog had chewed on it and the TV would black out when turned on. I did request another room, and the staff was very pleasant to talk to and gave me a new room for the remainder of my stay. I give this hotel overall a rating of 3 stars and feel it is overpriced for what it offers. Hopefully some things are repaired soon. I would like to commend the staff as they were all friendly and helpful! Thank you,

Leisure Self

8/10

Excellent

31 Aug 2025

JENNIFER

Very quiet, clean, good parking and safe. Good service. Ice machine was out. Nice will stay again.

2/10

Poor

28 Aug 2025

Salvador

FAR below expectations

The room smelled \"damp\" and the sheets were super \"rough\". For $300.00 bucks, when there are other comparables that are less expensive, my expectations were high. Fell WELL below .. but then again, its Elko.

Partner

4/10

Poor

28 Aug 2025

Kirk

WiFi was down all day and night. Known to staff but not disclosed to guests until they were sufficiently frustrated to press for answer.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Sabrina

Good breakfast. Friendly staff. Clean. Comfortable bed. Big pool

Business_and_leisure Family_with_children

8/10

Excellent

24 Aug 2025

Russell

Stay was great, remote didn’t have batteries but no big deal

Family

8/10

Excellent

23 Aug 2025

Peggy

Bottom of sofa mattress was rusty and it smelled like mold. Carpet dirty.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

razzell

Very friendly staff!

Business_and_leisure Family

6/10

Pleasant

16 Aug 2025

Lauren

Unclean bathroom, room needed updating.

Leisure Family

10/10

Exceptional

08 Aug 2025

Aaron

This is the VERY best hotel in Elko, and definitely worth the extra costs. I stayed at an inexpensive hotel down the street the last time and regretted it. I won't make the mistake twice, and will stay in the Best Western every time in the future.

Business_and_leisure Family

2/10

Poor

04 Aug 2025

Megan

The room did not lock. Dirty room and a bad smell.

Leisure Pet

4/10

Poor

03 Aug 2025

Amy

The room had a very noisy air conditioner, the ice machine was broken, some of the fixture were broken, and the lighting was really poor. It just felt run down.

10/10

Exceptional

01 Aug 2025

Nick

Great for the price!

Leisure Family_with_children

8/10

Excellent

30 Jul 2025

Marzena

Clean and friendly staff. During our stay there were lots of guests using the swimming pool area and the staff did their best to accommodate all. Unfortunately the water in the swim pool was ice cold thankfully we were able to use the hot tub. Breakfast was bad but not any worse than any other continental breakfast. Real food would be appreciated. Good for one night stay to get good sleep and rest.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Angie

Staff was friendly and helpful. They did what they could to make sure we had a nice stay!

10/10

Exceptional

24 Jul 2025

Frank

Very friendly staff, big pool with attached hot tub

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Craig

We enjoyed the breakfast/ The bed and pillows were a little hard for our liking.

6/10

Pleasant

13 Jul 2025

Andrea

The staff was amazing. The breakfast was good. The rooms were far below expectations. Holes in the curtains. Holes in the towels. They were repainting the pool during highest temperatures. Oddest placement of coffee pot, next to the bed. Beat up furniture.

Leisure Family

8/10

Excellent

12 Jul 2025

Jennifer

Good location, easy check in, helpful staff, and good breakfast options.

Leisure Family

6/10

Pleasant

09 Jul 2025

Robert

We would have liked to know in advance that pool & hot tub were closed for renovation. The place is okay if you need just a bed & a shower, but it needs widespread renovation and renewal. It feels old & gritty. It’s kind of like Elko itself: okay if you had to be there, but just okay.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Tracie

😥

Friends_and_family Family

8/10

Excellent

04 Jul 2025

Hope

Great continental breakfast. Staff was pleasant. Rooms & beds were nice. The only negative we thought was only one elevator & only 2 luggage trolleys. Overall would stay here again.

Leisure Family

8/10

Excellent

03 Jul 2025

GARY

Noisy air conditioning

Leisure Partner

6/10

Pleasant

25 Jun 2025

Brooke

Old property and needs to be updated

Leisure Family

10/10

Exceptional

25 Jun 2025

Rick

Central location. Friendly staff.

Leisure Self

6/10

Pleasant

24 Jun 2025

David

Decent hotel

Decent hotel with std breakfast.
Hot tub and elevator was not working.
TV didn’t work but guest was able to figure out it was on the wrong input.

Partner

6/10

Pleasant

24 Jun 2025

Larry

Older hotel, unfortunately had a downstairs room the ceiling creeked, and cracked as people above moved and talked. Kept me up for about two hours. Wasn't great! Then it's a pet friendly hotel and the neighbors dog kept barking.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Julie

Smooth check in, good breakfast

Leisure Pet

10/10

Exceptional

22 Jun 2025

Carmen

Front desk staff was amazing,patient and thorough!

Leisure Family

6/10

Pleasant

19 Jun 2025

Alan

Disability bathroom shower water would go all over

Leisure Partner

6/10

Pleasant

19 Jun 2025

Som

Very average stay. Homeless woman in lobby, 2 cops, and an anxious woman staff who checked us in didnt make the best first impression. Hot tub was down, pool was filthy and it was being filled by a garden hose but we were given the OK to swim in a pool that was half filled. Rooms are plenty big though.

Friends_and_family Family

4/10

Poor

16 Jun 2025

Stephen

Would not accept telephone app from hotelscom. Had to dig up printed verification from on line. Mirowave in room did not work.

Partner

8/10

Excellent

15 Jun 2025

Andrew

The hotel was nice and room was comfortable. only issue we had was no wifi, it was down and they couldn't get it working.