Name: Mercure Macon Bord De Saone Hotel
Address: 26 Rue Pierre De Coubertin, Macon, 71000, FR

10/10

Exceptional

20 Feb 2026

Robert

Excellent stay great food very clean friendly staff

Self

8/10

Excellent

06 Aug 2025

Daniela

Pleasant hotel

A pleasant hotel with a comfortable room but I found our room had a horrible smell. There is a nice park very nearby

Friends_and_family Family

4/10

Poor

14 May 2025

Julian

Indifferent staff

Apart from a sub standard room. Air con or heating was at the discretion of the manager or hotel. Of course you could open the window. Breakfast compared with another Mercure at Troyes our previous stay was a joke. Just a coffee machine and disinterested staff. Not even cutlery on our table. Do not go there. A shame for the mercure name.

Partner

6/10

Pleasant

04 Feb 2025

Judith

Hotel was further out of town than I'd realised. The receptionist was lovely, really helpful and friendly. The restaurant wasn't operational though as it was being renovated.

Leisure Partner

10/10

Exceptional

11 Dec 2024

Anna

Great hotel for a short stay en route. Great location, lovely setting, river views, quiet, efficient and friendly.

Leisure

10/10

Exceptional

30 Aug 2024

Anthony

Hotel very comfortable and staff very helpful. Nice pool and excellent breakfast.
Aroma scent in lobby a bit overpowering

Leisure Family

8/10

Excellent

03 Jun 2023

Robert

Basically it's a great hotel. No major complaints. However two issues. In the reception area there was a strong smell of some kind of air freshener - for us it was far too strong and definitely not pleasant. Also there was no desk-type set up for a laptop in our room - a surprising omission. There was just one small table which was not sufficiently solid to enable easy use of a laptop.

Leisure Partner

4/10

Poor

17 Aug 2022

John

No breakfast available

Stayed at Mecure Macon with 3 rooms for 6 people. Paid in advance for breakfast with the booking.
There was literally no brekfast available at 9am and waited for over half an hour - no coffee or tea or juice or water or crossaints or bread or anything else. Hotel blamed Covid for lack of staff but no managers on site to help.

10/10

Exceptional

21 Mar 2022

steve

Very nice for our overnight stop

We stayed as a stopover on our way home from the Alps, nice hotel, good value, very nice breakfast and lively and clean. Overall a very good stay for us.

Partner

8/10

Excellent

16 Jan 2021

Bruno

Rules and laws without experience by the lawmakers

The team do all they can but the current situation make their job very difficult. Dinner and breakfast in all rooms is a lot more complicated that expected. Further hotel is ok.

Business

4/10

Poor

06 Aug 2020

Verified traveler

Disappointing experience bad location dirty pool

Disappointing not pleaseant experience. Not up to Mercure standards. Disgusting dirty pool and no sunbeds as shown on their website. Definately would not recommend this hotel.
We booked a 2 nights stay as we were making our way upto Reims to celebrate my wifes birthday.
First impression of hotel not great from an outside perspective. Not a good location it was about 20 to 25 min walk into the town along the river but it felt an unsafe area especially at night.
Room was clean and ok. However we did request a top floor in a quiet location. Unfortunately had noisy neighbours above and next door and children running arouns slamming doors had an awful nights sleep. Did mention to reception in the morning However no offer of relocating.
First evening asked for bar snack as did not want a full meal. We were told not possublehad to eat in the restaurant we asked if we could just have some fries or sandwich as my wife is vegetarian we were told no had to be off menu.
Went into restaurant there was people with dogs decided not to eat there.
Following day asked for beds for pool they said there were no beds and we cpuld lie on the floor.
The pool is absolutely disgusting dirty and green algae formation. When queried the staff again and asked was the manager aware of the state of the pool we were told it was just discoloured and that is how it was. Algae does not form overnight the 2 days we were there no one cleaned it.
I would book the Best western. Better location and standards.

Partner

6/10

Pleasant

28 Jul 2020

Percy

Ok

Just OK, location is good as was the buffet breakfast. Room is only adequate with the minumum of facilities you could expect from this price point.

Friends_and_family Family

4/10

Poor

17 Jun 2020

Dominique

Room without a view

At the time of Covid-19, when restaurants have opened back in France, the restaurant at Mercure hotel is still closed. The breakfast is still provided as few items in a paper bag to take away. In other words, less personnel, less breakfast items. More profits !!!!

Also, 408 is a room without a view. Both windows are heavily damaged from humidity over a very long time. The time is over due to change whatever is needed. Some general hotel refurbishment would be also advisable.

Business

10/10

Exceptional

09 Jan 2020

Beth

Very friendly and helpful staff. Front desk helped to find restaurant with Raclette. Bar tender very helpful with wine selection.

Leisure Friends

6/10

Pleasant

09 Jul 2019

Nicolas

ok hotel, but clearly not a 4 star one

People were nice but not really efficient. Hotel is a bit worn out. It's well located though.

10/10

Exceptional

13 May 2019

sally

Great hotel, simple but clean lines, lovely staff

The Mecure has become our 'go to place' for our trips to the alps every year. we stay with a big group and although the staff are limited, they are friendly, helpful and professional. Breakfast is lovely and the rooms are perfectly adequate...Clean sheets, clean bathrooms, small but perfectly formed as they say!

Take dinner at the hotel or be brave and wander down the river which is directly on front of the hotel and cross the main road into the beautiful back streets to find a lovely little tavern or restaurant for food. This town is a delight and the Mercure is perfectly situated to allow you to get a taste enough to make you ant to come back... Its Modern and chic but with the old traditional town just a lovely stroll away.

Family

10/10

Exceptional

05 Oct 2018

Alan

great location, clean and spacious close to all amenities

Family

10/10

Exceptional

18 Sep 2018

Hannah

Lovely setting

This hotel is very nice, located by the river for a leisurely stroll. The dinner menu was extensive and our choices were delicious. The room was spacious and clean and the staff were very friendly. The check-out wasn't so good - someone pushed in front of me and then the computer played up but otherwise, all very nice indeed.

Partner

6/10

Pleasant

16 Sep 2018

Alan

Disappointing

Nice enough hotel in nice location next to the river albeit 15 minutes from town. The staff however are terrible, if they insist on employing children, please train them in both common courtesy and how to pour a drink. Honestly.....

Friends

8/10

Excellent

02 Sep 2018

Verified traveler

Nice hotel with good parking close with a nice wal

Hotel is what you would expect from Mercure.
Restaurant is convenient, average but reasonably priced.

10/10

Exceptional

31 Jul 2018

Keith

Good stop over hotel

Friendly staff,hotel in a good position and safe parking.

Partner

8/10

Excellent

25 Jul 2018

David

By the River

An overnight stop-over on our way south. The Hotel is easy to find - by the river. About 15 minutes walk along the river to the city centre. Not the most interesting of towns - but we were passing through. The staff were friendly. The room was clean but in need of some refurbishment. Nice view of the river. Breakfast was standard. We would use this hotel again.

Partner

10/10

Exceptional

07 Jun 2018

David

Beautifully situated hotel. Excellent facilities and restaurant.

10/10

Exceptional

04 Mar 2018

Christine

Good sized room, lovely views over the river

The hotel was easy to find and has a good car park. Its is about 15 min walk into the town centre but its away from any noise so we had a peaceful night. The staff spoke English and were very friendly.

Partner

8/10

Excellent

03 Jan 2018

Verified traveler

Amazing staff

We stayed here for a night on 31st Dec and staff who greeted us was really freind and polite. She offered us an upgrade at no extra cost. We checked out on 1st Jan and again met another very friendly staff. Nice location and only 20 mins walk away from the centre

Partner

10/10

Exceptional

12 Sep 2017

cynthia

Lovely hotel...

Partner

8/10

Excellent

22 Aug 2017

Rachel

Nice room poor food

Room was very clean and large enough for the whole family. It was quiet and we did not feel rushed by housekeeping.
The only let down was the restaurant. The food was really poor (tepid and flavourless, tasting processed) and limited to three options with a buffet for starter and main courses. Not at all what I would expect from a four star hotel.

Family

4/10

Poor

21 Aug 2017

Ray

A 2 star hotel at best

The staff was barely polite. The hotel had no working internet (they said they would fix it and they didn't). For a 4 star hotel that's totally unacceptable. The privilege room we had was tiny with a mattress on the floor for the 3rd person to sleep on. No bath tub only shower. The carpet was stained and the coffee maker and kettle were dusty. However, the continental breakfast was decent. For the price, just stay somewhere else. A 2 star hotel would have sufficed.

6/10

Pleasant

02 Aug 2017

Luis

Sufficient

The highlight was that internet was not available during our stay. When consulted, staff informed us that they did not know when it would be fixed. Room was ok, clean, and main bed confortable. Additional bed was not a bed, but a convertible couch. Lift a bit narrow when using prams. Amenities in the toilet very scarce. Big TV. Good air conditioned.

Family

2/10

Poor

19 Jul 2017

Jan Willem

Very poor experience for stopover stay

Airconditioning not working, WiFi not working, room not clean, mattress not comfortable, staff not interested, staff inappropriately dressed, very modern interior at reception area which is impersonal, interior design very poor, not enough electricity sockets available in room, where do I stop?
Overall experience very poor

Partner

8/10

Excellent

15 Jul 2017

michel

Pillow they have to use better quality

8/10

Excellent

14 Jul 2017

richard

Easy access

Average and basic
Rude staff but decent position

Partner

10/10

Exceptional

23 Feb 2017

James

Friendly staff, nice hotel.

Family

8/10

Excellent

08 Aug 2016

Hans

Riverfront hotel in Macon

The Mercure Macon was a stopover for us on our drive back to the UK after a holiday in Italy.
The hotel only seems to have become a Mercure hotel VERY recently and renovation work is ongoing (summer 2016). Luckily the rooms have been renovated and they are as you would expect in any modern hotel.
The hotel is not that large and is well situated between the outskirts of town and the centre.
The hotel restaurant is ok but we had a feeling that the food was only semi-prepared. You can unquestionably do better in town.
The hotel features a small pool which we used and liked. The hotel happens to be next to a spectacular local public swimming pool.
The hotel is close to a large supermarket with cheap fuel and a good burgundy wine selection.

8/10

Excellent

01 Mar 2016

Margaret

Good one night stopover

Good one night stopover hotel as it's near to many good restaurants short walk along the banks of the Saone. Good wine area. Safe parking in hotel grounds. Choice of food poor in restaurant but doesn't matter as there are great places nearby.In the middle of refurbishment at the moment.

Partner

8/10

Excellent

15 Sep 2015

Tony

good location by the river. Handy for dog walking.

Room clean and comfortable. 2 chairs would be better than 1 in a double room. Restaurant was fine.

10/10

Exceptional

24 Feb 2015

Fernando

Don't know where to stop? this is a good place

We stayed here following a massive snow storm that caught us earlier in our trip - as did many other families - and the hotel occupancy went from 1/3 to filly occupied. I cannot find enough good words for the Mercure's team - they were awesome and managed the situation very well. This is our new stop over from now on when crossing France !

Family

10/10

Exceptional

31 Dec 2014

Verified traveler

clean and comfortable and conveniently located

I stayed one night and liked the location near the river where I walked my dog.

It was convenient to the highway and there were at least two McDonalds nearby, which I appreciated.

The hotel is surrounded by a park like setting and athletic facilities, a little away from the urban noise. It was nice and quiet back there.

I wish I had more time to explore the area but was there as a stop on the way to the Côte d'Azur.

I would definitely return.

8/10

Excellent

23 Sep 2014

bob&dot

overnight stop on way to antibes

very comfortable nice friendly staff we have stayed before when it was the park so we new the location was good but the hotel is now much better we will be back

8/10

Excellent

22 Aug 2014

Verified traveler

Great location

The Hotel is so close to the river that you can enjoy strolling along it and enjoy the view if on that side. There are some nice streets and shops to explore . The hotel was very convenient for parking and the dinner we have was exceptionally good .

6/10

Pleasant

25 Sep 2012

Rgk

overnight stop

reasonable comfort would stay again i would like to stress my stay has not been registed against my 10 stays to obtain a free stay.?.

4/10

Poor

25 Jul 2026

FAOUZIA

Hôtel très très vétuste, moquette sale, lit mal fait, service inconvenable , manque de serviettes . Petit déjeuner minimisé, cà ne vaut pas son prix !

10/10

Exceptional

22 Jul 2026

Eric

Bel emplacement
Personnel très agreable

Self

8/10

Excellent

22 Jul 2026

thomas

trés bon séjour
Chambre propre WIFI et clim fonctionnent correctement
décu du choix du petit déjeuner les viennoiseries et les baguettes sont bonnes mais
Il manque du choix sur les pains céréales, les fruits que des pommes et machine a jus d'orange frais qui éclabousse, différente des autres Mercure.

6/10

Pleasant

09 Jul 2026

Jean-michel

Clim très, trop bruyante avec une efficacité qui laisse à désirer.
Literie et oreillers déplorables.
Indigne d'un 4*, mais le prix d'un 4*.
A éviter.

Self

10/10

Exceptional

24 Jun 2026

Pascal

bonne accueil, bonne climatisation vu la chaleur et excellent petit dejeuner

Self

10/10

Exceptional

22 Jun 2026

Edouard

Très bon accueil lors de mon arrivée

Self

10/10

Exceptional

15 Jun 2026

François

Très bien bel hôtel très propre

Partner

6/10

Pleasant

06 Jun 2026

Pierre Olivier

Hôtel vieillissant. Un seul ascensceur limité à 4 personnes poussif. Pour accéder à la réception des marches et un ascenceur en panne! Buffet petit déjeuner OK.

Partner

8/10

Excellent

24 May 2026

Emanuel

Frühstück war sehr gut, grosse Auswahl und sehr gute Qualität. Vom 14.-20. war es nicht warm, also kein Pool.
Das Personal sehr sympathisch und das Problem moquette sale (mehrmals in Referenzen erwähnt) ist vorhanden, die Lösung = in Hotelzimmer Keine Teppiche,
da sie immer wieder schmutzig werden.

Self

8/10

Excellent

03 May 2026

Bernard

Contrairement à ce qui est indiqué sur le descriptif d’Hotels.com, il n’y a pas de piscine couverte...

Partner

10/10

Exceptional

02 May 2026

JOEL

Mercure reste une valeur dure

Self

6/10

Pleasant

31 Mar 2026

Stephane

Très belle vue sur la Saône.
En revanche, état général et équipement de la chambre décevant pour un Mercure.

Partner

2/10

Poor

26 Mar 2026

Nicolas

Lit et chambre pas confortable

Self

8/10

Excellent

10 Mar 2026

Stefano

Parties communes en bon état mais les chambres ne sont pas à la hauteur du prix payé (bruits frigo, douche qui fuit, canapé lit très inconfortable, moquette tachée/sale)

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

Jean-michel

Les chambres commencent à avoir de l'âge et deviennent insipides.
D'autres chaines font la differences en 4*.

Self

8/10

Excellent

23 Feb 2026

François

Le persinnel.tres pro et sympathique bravo a eux

Partner

8/10

Excellent

02 Jan 2026

Laurent

Personnel super sympa 👌 Chambre mérite un petit coup de jeune au niveau de la moquette !!! Concernant la literie beaucoup trop ferme à mon goût. Sinon hall accueil et espace petit déjeuner super agréable et situation de l’hôtel en bord de saone au top 👌

Friends_and_family Friends

8/10

Excellent

17 Dec 2025

SAID

.

Business

6/10

Pleasant

20 Nov 2025

SAID

.

Business

10/10

Exceptional

05 Nov 2025

ALAIN

La chambre était très bien le personnel très bien aussi tant au restaurant que en général

8/10

Excellent

31 Oct 2025

Jean

1) La moquette n'est pas propre, dommage pour un 5*
2)Pas de repas le soir, autre difficulté...
Mais cadre extérieur sympa

10/10

Exceptional

09 Sep 2025

Jean

Le tapis plain de la chambre (312) nécessite un vrai nettoyage ou plutôt un remplacement urgent

Partner

10/10

Exceptional

24 Aug 2025

Sandrine

Excellent hôtel

Ce que nous n'avons pas aimé : la literie trop dure pour nous. Ce que nous avons aimé/adoré : l'emplacement de l'hôtel tout proche de la Saône, le calme, le petit-déjeuner incroyable, très très complet et délicieux, la piscine (nous l'avons estimée à 15 m) idéale pour faire des longueurs, l'accueil souriant du personnel, la propreté de tout l'hôtel.

Partner

4/10

Poor

14 Aug 2025

silvère

Déception pour un Mercure. Passez votre chemin

Hôtel démodé. Trop cher pour la prestation…

Friends_and_family Family

2/10

Poor

02 Aug 2025

Clara

Dommage

Douche qui fuit, sol trempé. Encaissement de la chambre x2, demande envoi facture \"problème ordinateur\" j'attends toujours ma facture

Business

6/10

Pleasant

17 Jul 2025

Christophe

Hotel correct mais decu par la durete du matelas

Business

6/10

Pleasant

10 Jul 2025

Gonny

Een gedateerd hotel. Bij de receptie geen of gebrekkig engels. Ontbijt viel tegen, geen goede prijs/kwaliteit. Wel schoon hotel en gunstig gelegen met een lekker zwembadje om af te koelen

Leisure Partner

8/10

Excellent

04 May 2025

Eva

Trevligt hotell nära floden Saône. Bra promenadstråk utanför hotellet.
Trevlig personal och fri parkering.

Partner

10/10

Exceptional

18 Apr 2025

alain

tès bien

Partner

10/10

Exceptional

20 Mar 2025

gerard

Personnel sympa bonne situation tres propre calme

Leisure Partner

8/10

Excellent

07 Mar 2025

Christian

Bien mais

Bien sauf chambre froide

Partner

6/10

Pleasant

02 Feb 2025

DOMINIQUE

Ne vaut pas ses 4*. Literie très moyenne. Climatisation super bruyante et peu efficace. Isolation du batiment à revoir.
Petit déjeuner correct. Hôtel choisi pour son restaurant....malheureusement il était fermé.
Point positif personnel aimable, attentionné et serviable.

Leisure Partner

8/10

Excellent

25 Jan 2025

Annabelle

Chambre très propre, excellent petit déjeuner, personnel très agréable.
Tout est parfait pour s’arrêter une nuit, la décoration de la chambre est un peu vieillissante et l’idée des rideaux représentants les bords de Saône une idée pas forcément très judicieuse 😉
Toutefois je reviendrais sans hésiter

Leisure Family

10/10

Exceptional

22 Oct 2024

gérard

excellent

séjour ultracourt pour une nuit: aucun problème

Partner

6/10

Pleasant

18 Aug 2024

Verified traveler

Séjour ok malgré un hôtel et une chambre vétustes. Loin des photos.
Rattraper par un excellent accueil de la réceptionniste et son professionnalisme face à un manque de moyen évident.

6/10

Pleasant

18 Aug 2024

eric

Hôtel un peu désuet et sans charme . Confort correct mais le petit déjeuner est décevant

Partner

10/10

Exceptional

05 Jul 2024

delphine

Excellent

C’est notre quatrième fois dans cette hôtel, jamais été dessus.
Personnel agréable et restaurant au top, le Chef de salle est adorable.
Au revoir au mois de Octobre.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Gilles

⭐️⭐️⭐️⭐️⭐️

Superbe hôtel accueil impeccable qualité des repas et déjeuner délicieux
Recommander à 250 %

Self

10/10

Exceptional

11 May 2024

Juergen

Accueil très sympa

Leisure Partner

6/10

Pleasant

10 May 2024

jean-francois

A rafraichir

Hotel vieillot, propreté passable. A besoin d un serieux rafraîchissement. Accueil perfectible. L emplacement en bord de saone est sympathique avec un grand parking. L accès est facile. En résumé un hôtel bien placé qui a besoin d un nouvel elan tant au niveau du personnel que des locaux.

Partner

6/10

Pleasant

12 Apr 2024

Peter

Bien, maiss rapport qualité-prix un peu juste

Pour un hôtel qui s'affiche 4 étoiles (et le prix en conséquence), on pourrait s'attendre à un peu plus de confort:
- chambre un peu plus grande
- douche avec possibilité de rester sous la douche sans être obligé de tenir le tuyau à la main
- ascenseurs plus confortables

L'hôtel est agréablement situé (surtout pour nous en tant qu'accompagnateurs du Championnat de France Duathlon qui se déroulait à côté), en bord de Saône.
Le petit déjeuner est très bien mais un peu cher.

Le personnel est très avenant, rien à dire.

Dans l'ensemble, le rapport qualité-prix laisse un peu à désirer.

Friends_and_family Family

8/10

Excellent

25 Mar 2024

Eva

Bra storlek på rummet för 3 personer, 1 dubbelsäng och en bäddsoffa. Väldigt varmt på rummet, gick inte att justera värmen. Bara varmluft i aircondition, gick inte att ställa om.
Gick inte att få mat i hotellresturangen då den var abonnerad för privat fest.
Pizzeria och resturang finns på gångavstånd från hotellet.

Friends_and_family Family

10/10

Exceptional

17 Feb 2024

M.H.

Bedden zijn beetje te hard!

Friends_and_family Family

2/10

Poor

24 Nov 2023

JEAN FRANCOIS

Vintage

Business Family

8/10

Excellent

10 Oct 2023

helene

etape vers le midi

sejour agréable, juste la moquette de la chambre à changer.Emplacement super

Partner

8/10

Excellent

15 Aug 2023

Laurent

Bon hôtel, conforme aux attentes d’un mercure

Bien situé au bord de la Saône. Dommage que la Clim ne fonctionnait pas correctement.

Partner

2/10

Poor

05 Aug 2023

Philippe

Direction inexistante

J ai demandé un remboursement de la 1ere nuit passée car la porte ne fermait pas et le téléphone ne fonctionnait pas, jamais eu de retour de la Direction qui abandonne lachement les stagiaires et receptionnistes avec les clients mécontents....

Partner

6/10

Pleasant

30 Jul 2023

Lionel

Bienvenue dans les années 70

Classe 4*, vaut un ibis tout au plus. Déco et moquette vieillotte , maigre isolation ... On n a pas osé tester le petit déjeuner a 18 euros .

Friends_and_family Family

10/10

Exceptional

19 Jul 2023

max

Bon rapport qualité / prix.

Leisure Partner

8/10

Excellent

26 Jun 2023

ERIC

Bord de Saône

Hôtel confortable et calme en bord de Saône. Dommage piscine fermée malgré la chaleur et restaurant très cher. 110 euros pour 2 steaks frites,2 crèmes brûlées, 2 verres de rosé et 2 petits kir sans gâteaux apéritifs

Partner

8/10

Excellent

25 Jun 2023

jeanette

Fint standart til gennemrejse

Fin beliggenhed i forhold til gennemrejse. Ok pool, rent værelse. Der var mindre fokus på hygiejne ved morgenmad, folk tog fat på brød når de skar skiver af dette - kan klart bedres.
Shampoo/sæbe: kunne være fint med parfumefri sæbe som alternativ til folk med allergi.

Friends_and_family Family

8/10

Excellent

05 Jun 2023

Jörg

Die Sauberkeit im Restaurant war nicht i.O. das Essen abends im Restaurant war grenzwertig, Portionen für den Preis zu klein, das Fleisch war zäh und auch das Anrichten auf den Tellern war lieblos. Das Frühstück war jedoch mehr als gut. Für eine Nacht jedoch konnten wir damit leben.Ein Hoteldirektor, der
am ein Auge auf alles wirft könnte Wunder bewirken.

Leisure

10/10

Exceptional

23 Mar 2023

thierry

Très bel hotel

Très bel hôtel, chambres confortables

Business

8/10

Excellent

10 Mar 2023

Yannick

Emplacement idéal, vue sur la saône, pour se promener : impeccable

Business

10/10

Exceptional

01 Jul 2022

BRUNO-DOMINIQUE

Mercure Bord de Saône du 29 au 30 juin 2022

Très bon accueil, bon dîner, bonne nuit avec un très bon lit.
Un bon petit-déjeuner, le parking est agréable et pratique, les rideaux ferment bien.
La porte de ma chambre ne claquait pas bien mais je l'ai fait remonter sans problème.
Un bon établissement à recommander.

Self

4/10

Poor

30 May 2022

Stephane

Un lit dur comme du béton ainsi que les oreillers vous gâchent le sommeil

Je déconseille

Partner

10/10

Exceptional

01 Feb 2022

alessandra

Esperienza molto positiva. Hotel circondato da un bellissimo parco. Hotel e camera accoglienti. Vista molto bella sul fiume. Camera confortevole e pulita. La colazione è servita un una sala con la vista sul fiume, in un ambiente rilassante e silenzioso.

Self

8/10

Excellent

30 Jan 2022

tanja

Good

Hotel was as expected. The receptionist was very helpful and sweet. I recommend it for overbygget stays

Business

4/10

Poor

05 Jan 2022

Mahmoud

Déception

Aucun service de restauration disponible, même en chambre. Nous réservons une chambre double pour 2 personnes et l’on nous donne une chambre simple pour personne à mobilité réduite. On nous explique que l’hôtel est complet, bizarre… Nous faisons l’exercice de réserver une chambre sur hôtel.com et surprise, il y a de la place … Nous insistons donc pour avoir une chambre conforme à notre réservation et comme par hasard, il y en a 4 de disponible ….
Pas sérieux du tout et certainement pas à la hauteur du standing annoncé….

Partner