Ginger Puducherry

8/10

Excellent

04 Jan 2026

Shiek

Staff are friendly, food is decent. Rooms are clean.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

ZUNZAR

Excellent location

Friends

8/10

Excellent

02 Aug 2024

Rahul

Good

Business

10/10

Exceptional

01 Jun 2024

Mayilvahanam

Very good location and very clean rooms and restaurants maintained well.
All staff are doing excellent work. Its feels my 3days stay like home in ginger especially the below staff excellent handling with customers
Parameter, jannat,Rubi,Sudip,Gopal,Venturi

6/10

Pleasant

28 Feb 2024

Samanyu

Property needs a serious overhaul as soon as possible and as fast as possible. Departments need to be trained on a regular basis. (Engineering contractors need to be instructed to conduct any conversations in an area out of guest view.)

First room alloted wasn't great and had a rather disgusting health faucet. Second room was decent.

Coffee mugs were broken and caused a spill. (IRD) Received no apologies regarding the same.

Hallways were a mess and were dirty, with footprints and dust. Housekeeping trolleys were kept in the reception lobby throughout the day.

Did not feel that this hotel was a part of IHCL except for the staff service.

Leisure Family

10/10

Exceptional

11 Feb 2023

Marlana

Room comfortable, good bed and bedding, A/C efficient and quiet, very good breakfast, helpful and friendly staff, very good restaurant, supervisor Narayan went out of his way to get an adaptor for my phone. Only down side: tv and wifi are useless.

Leisure Self

10/10

Exceptional

09 Feb 2023

Marlana

Pros: the hotel offers excellent value for what it offers. The room is comfortable and quiet, the bed and bedding are very good, A/C quiet, shower good water pressure, very good breakfast (Indian and Western) and all the staff are super nice and helpful, especially the supervisor Narajan who went the extra mile for me. The restaurant serves very good and varied meals.
Cons: useless wifi and tv

Leisure Self

8/10

Excellent

04 Mar 2021

Verified traveler

Worth my money. Pleasant stay. I strongly recommend Ginger hotels. It's a nice budget hotel with the basic requirements.

Friends_and_family Family

8/10

Excellent

24 Oct 2018

Verified traveler

Clean, Good Parking and 2 km from the Promenade beach

10/10

Exceptional

18 Feb 2018

antonio

Great hotel nice and modern,very good WiFi and super friendly staff.

2/10

Poor

29 Jan 2018

karthik

Very bad dingy hotel

Was a very bad experience staying at ginger, it was unclean, rooms where dingy , ac filter needed to cleaned, I developed a bad sore cough. Most wierd part was the way they generate the room charges...very bad overall for so called tata enterprise

Family

6/10

Pleasant

06 Dec 2017

Marise

The staff was very helpful and respectful. However, they need to advise the guests that noise carries so guests need to speak in softer levels especially at night.

4/10

Poor

23 Apr 2017

Martin

A Big Disappointment

This hotel doesn't have much going for it: poor location far from Puducherry, mediocre housekeeping, bad maintenance, small rooms, too expensive for what it offers. The second night I was there, at around 1:00am, an electrical plug right next to me bed caught fire, I put it out and call reception. Afer some deliberation, they gave me another room but the AC didn't work. I checked out the following day and didn't pay for that disturbing night.

2/10

Poor

13 Jan 2017

Verified traveler

Issues and more issues

This was the only hotel with open rooms left during new year and now we know why. The hotel and service was absolutely horrible. We arrive late at night on new years eve. I had booked the hotel over a month in advance with all of our preferences listed. NONE of our preferences were met. We had asked for non-smoking rooms that were adjacent to one another. We received smoking rooms that were not adjacent to each other. We were able to change rooms to another floor for non-smoking rooms. Additionally, every bathroom had a horrible smell that required air freshener to be sprayed every hour and the bathrooms had no ventilation. The shower heads were rusted and the room could use a renovation overall. Our room card didn't work and we had to call the security guard to let us into our room every time we returned to our room. Our late night new years celebrations ended up being cancelled due to trying to resolve all of these issues. Luckily the hotel reimbursed us for 1 room's cost for 2 nights. However, this was the most expensive hotel stay of all the hotels I have stayed in and this was the absolute worst facility out of all of them. (I stayed in 4 different hotels all better/cleaner and MUCH cheaper than this one). The only positive thing I can say is that the Wi-Fi worked very well.

Family

2/10

Poor

30 Dec 2016

Verified traveler

Service was pathetic, small low category room

Service was pathetic, small low category room, overprice room rent, no value for money

I have paid 5500/night for double bed room, it was so small with small television. Toilet flush was not working properly. Service was pathetic. After calling 4 time and complaining on reception they given 1 complementary towel which supposed to be 2 for double bed room.
I stay there for 2 night paid Rs 11000 /- which was total waste. I was trying to checkout next day but it was not possible. I will never recommend to any one this hotel at all.

6/10

Pleasant

25 Aug 2015

shashi

Satisfactory

The stay was satisfactory. But not too good as there are other places giving better facilities.

Family

2/10

Poor

24 Aug 2015

Srikanth

Ginger Puducherry a blot on Tata’s brand name

This property is a blot on Tata brand. Property is maintained so poorly. Since they brand it budget category, probably they feel customers have to put up with very bad maintenance.

4/10

Poor

18 May 2015

Sunil

Too far from city center. Food is bad.

Not satisfied. Staff is not responsive. Room cleanliness and facilities not up to the mark. Restaurant and overall food is not good.

10/10

Exceptional

03 Mar 2015

Verified traveler

The stay is good

The room was good but little bit small but the service is very good one of the staff prabhu is very good food is also good all the tourist places are near by u will get Scotter in hotel it self stay and enjoy the comfort and the most imp is it's secure for couples

Partner

8/10

Excellent

09 Feb 2015

Verified traveler

It was a pleasant stay..staff very helpful and friendly.

8/10

Excellent

02 Feb 2015

SATPAL

smart stay

The stay at ginger was nice and conmfortable . Reception staff was smily and helpful specially monalisa.Rooms were small but comfortable.house keeping updated daily.We called for extra pillow which was promptly attended too.The reception area was quite open and had cafe coffe day and a small neat restaurent .we wished to stay for two days only, but exteneded our stay for one more day , what more to say.Overall nice experience.

Family

8/10

Excellent

09 Dec 2014

Sathya

Good hotel, friendly staff

Stayed for two nights. Clean room, good food, Very helpful staff.

6/10

Pleasant

26 Mar 2014

Ashish

Value for Money

Its my second stay in the same hotel, so i knew not to expect too much. The AC was making a loud noise when switched on, they fixed it eventually.overall decent stay

8/10

Excellent

14 Mar 2014

Verified traveler

Nice

It was good experience. Hotel location is very good.

8/10

Excellent

08 Feb 2014

Sivasubramaniam

You can provide dormentary facilities for our accompanying drivers. Wi Fi is not at all working.

6/10

Pleasant

08 Jan 2014

kunzi

Good place, if it's the only option.

Our stay at Ginger Pondicherry was ok. The room was smaller than all other Gingers I have stayed at. So, less space, tiny 20\" TV, paint worn off at some places. But, bathroom was clean. We stayed for 5 days - housekeeping wasn't done on one of the days, we too didn't insist as we were too tired. All in all, decent stay. There are plenty of other good options you can try. The hotel at the rate we got during new year was a definitely a good value for money.

8/10

Excellent

28 Dec 2013

Tgs

Decent hotel for the price

The hotel was really clean and comfortable and the staff were extremely helpful. The service was faultless and the food was pretty good and quite cheap. The hotel was good value for money but the only issue was the location, it is a bit far from the town centre.

4/10

Poor

15 Nov 2013

Kishore

Lousy Bath-towels!

The Wi-Fi never worked all the three days that we stayed there, even after multiple complaints!! The bath-towels were stinking! The bathrooms were BAD! The staff were courteous, but helpless. Service was good, food was OK.

Partner

8/10

Excellent

31 Aug 2013

Silverprince

Great Ambience

Overall experience is great. Can have a better customer friendly staffs. I didnt notice a single smiling face in my whole stay at the hotel.

Family

10/10

Exceptional

08 Apr 2013

Verified traveler

Hotel is good kindly look to the matter mentioned.

On the whole the stay was comfortable. I like to give a suggestion kindly provide good ammenities for the car drivers. The car driver complained to me that the facilities were not good at the hotel compared to others. Kindly look into this matter.

Hari

8/10

Excellent

04 Mar 2013

Verified traveler

suits best for last minute planning

It is good. Hotel food is good. Perfect...for last minute planning....!

Family

4/10

Poor

08 Jan 2013

Patrick

only when you have no other solution in Pondi

the location is the main problem : more than 3 km far from Pondi center, bus stand and railway station. Very inconvenient location. Bad value for money. Service is very poor. Room are very noisy. Should be half the price. Ony if you have no other solution in Pondi.

6/10

Pleasant

03 Jan 2013

Verified traveler

Hotel stay - ok

The hotel house keeping needs to get better. The plates were never cleared for 2 days. The reception staff needs to be more aware of the place and should be able to provide information. The reception did not know much about the city and the places to visit !!

They were not helpful when we needed info / help in the late night and we called them to help us with transport.

The t-shirt stall guy is very rude. Looks like they do not want to sell - looks has not heard about customer service.

Overall they need to be more service oriented and polite. Like the town, people are lazy and laid back!!

2/10

Poor

02 Jan 2013

Mrs AM

will not recommend to any one going for pleasure

UNCARRING and responsible attitude..pls dont cal me to disturb why and how..

6/10

Pleasant

24 Dec 2012

Krishnan

enjoyable

It was a pleasant stay.

6/10

Pleasant

30 Nov 2012

Prasanna

Would have been excellent if the AC worked better

Pondicherry was too hot and they did not have a proper split AC. It was the old system AC and it took lot of time to cool the room. That was the major drawback I have faced. Rest everything was as normal as it can be. Any problem was answered and solved immediately. Affordable for a family if you get to book the rooms in discounted priced.

6/10

Pleasant

23 Nov 2012

Verified traveler

my stay was just one night and I could not observe lot many things.My experience with this hotel is good.

2/10

Poor

29 Oct 2012

Shiva

Not for quality conscious - avoid if you can

After a 2 night stay the foremost thought was - is this really a TATA group hotel. The location stinks, rooms stinks, service is okay, room had black spots on the wall - made us stay away from the room out in the open as much as possible. Service was not TATA quality. The front desk rep promised a even numbered room ( all odd number rooms face the drain, hence strong stench) but did not bother to try. WiFi password never worked.

4/10

Poor

01 Oct 2012

Suresh

Bad Experience

Lack of interest in providing the rooms on arrival. Badly maintained rooms and A/C. How in pondicherry can't the A/C not be in working condition? When asked at the reception they lied saying that all room are facing a tripping problem hence the A/C is not working. When we changed the room, the A/C was in better condition.

Partner

2/10

Poor

17 Aug 2012

Ganesha Upadhyaya

Ginger needs to wake up

My experience is not good. Hotels .com team must visit such hotels before listing.

Family

8/10

Excellent

13 Aug 2012

Bava

A REAL VALUE HOTEL

Ideal for the business traveller and also for travellers who wish to reduce expenses on accomodation. All requirements are available and provided for. The breakfast was excellent and sumptuous.

8/10

Excellent

24 Feb 2012

Jayant

Great Stay

Location was great - Liked the front desk support and the wireless internet access

8/10

Excellent

23 Feb 2012

PremKrishna

Nice hotel, maintained well, it has a CCD, a bar and a restraunt within the building, GInger is located not too far away from the must see places, It is a very good place to stay.
I wouldnt recommend the restraunt though, except for the complementary breakfast. The restraunt is run on contract and I wasnt happy with the lunch buffet.

10/10

Exceptional

28 Sep 2011

Verified traveler

Ginger pondichery

Good one for a economical choice .

8/10

Excellent

05 Sep 2011

Tarun

Tarun

A good value for money hotel. Located a few kilometers away from the city center the location was good for us as we had our own car and Pondicherry itself is not a very big city. The hotel room was decent though not perfect - the bedsheets had a few stains and we had to get them changed. The paint in the rooms was coming out at a few places which does not really give a good picture of the maintenance.

The food in the restaurant was decent in quality but the biggest disappointment was the way the big rush was being managed by the restaurant guys at the buffet breakfast. The time was 7:30 but they were barely ready by 8:00 with many people already waiting to start. The restaurant guys had no clue how to manage the rush and surprisingly were taking it easy as if it was a routine affair.

However, at Rs 1500/- a night with complimentary breakfast I would still rate it as a good value for money.

Partner

8/10

Excellent

25 Aug 2011

Sridhar

Ideal family / traveller hotel at Pondy

Just book this hotel and enjoy your trip safely, comfortably and memorably at Pondicherry.

6/10

Pleasant

17 Aug 2011

Aashish

An average budget hotel, but with clean rooms & toilets.

Check-in & Check-out was slow (about 20 minutes). It is located far (about 3km) from beach, main market, Sri Aurobindo Ashram, etc. Therefore, stay here only if you have your own vehicle. Hotel is located adjacent to a large smelly drain. To make things worse, there is no airconditioning in common area lobby. Overall it leaves a very stale feeling in corridors. Food in restaurant is average. Service is below average. Toilets are clean. Rooms are also clean. Towels are old but clean.

Family

8/10

Excellent

14 Jul 2011

Shantanu

Week end Pondy trip & stay @ Ginger

My family visited Pondy from June 24-26 and stayed at Ginger Pondicherry.
The hotel is conveniently located and staff was very co-operative.
They helped us in getting food prepared for our 15 month old infant.
Food was very good.
Overall room rates were very competitive.

8/10

Excellent

14 Jul 2011

Mohammad Alu

Ginger Puduchery...

Its good hotel and worth for what we pay... specially for family. though its not close to any attactions or beach or near city center can get RICK easly next to hotel. Hotel has some maintenace issue like AC making more noice, order food will take more time than assured time, etc

Still good Place to stay with family, but if you are reaching early morning make sure you pre-book the room oneday in advance as hotel do not cooperate on early check-in n make u wait till 1000hrs :-)

4/10

Poor

05 Jul 2011

Maheshwari

Stay @ Ginger Pondicherry

This is my second stay with Ginger. Its convenient location, cleanliness and ambience made me choose to stay here once again. The rooms are sufficiently big and the air conditioning is very good. There iis ample parking space.
The breakfast spread is tasty & sumptuous!!
If one wants a peaceful,quiet place to stay in Pondy, then Ginger is the place!!