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eStay Residence Poly World Trading Center

Guangzhou - Guangdong · China

1020 East Xingang Road, Haizhu DistrictView location

6.4/10Good207 Reviews
Cleanliness7.0/107.0
Service5.8/105.8
Comfort7.2/107.2
Condition6.8/106.8
Location7.4/107.4
Neighborhood6.4/106.4
Amenities3.8/103.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About eStay Residence Poly World Trading Center

Set in a prime location of Guangzhou, eStay Residence Poly World Trading Center puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time.

All the necessary facilities, including 24-hour room service, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, mirror, slippers, separate living room.

The hotel offers various recreational opportunities. EStay Residence Poly World Trading Center combines warm hospitality with a lovely ambiance to make your stay in Guangzhou unforgettable.

Read more about this hotelShow less

With a stay at Silin Residence Poly World Trading Center in Guangzhou (Haizhu), you'll be a 1-minute drive from Canton Fair Complex and 6 minutes from Canton Tower. This hotel is 8.1 mi (13 km) from Beijing Road Pedestrian Street and 9.1 mi (14.7 km) from Haizhu Wholesale Market.

Make yourself at home in one of the 200 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 16

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector
  • Minimal age
    16
  • Optional fees
    • Self parking fee: CNY 98 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Canton Fair Complex 0.1 km / 0.1 mi
Pazhou Ferry Terminal 1.3 km / 0.8 mi
Pazhou Pagoda 1.4 km / 0.9 mi
Redtory Art and Design Factory 3.1 km / 1.9 mi
Tianhe Park 3.9 km / 2.4 mi
Canton Tower 4.6 km / 2.9 mi
Zhujiang Park 5.5 km / 3.4 mi
Jinan University 6.2 km / 3.9 mi
Sun Yat-sen University 7.2 km / 4.5 mi
Guangzhou CTF Finance Centre 7.3 km / 4.6 mi
Guangzhou Library 7.6 km / 4.7 mi
Guangzhou International Finance Center 7.7 km / 4.8 mi
OneLink Walk 7.8 km / 4.8 mi
Yingzhou Ecological Park 8.3 km / 5.1 mi
Guangzhou Opera House 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • aparthotel
  • MasterCard
  • Visa
  • City centre
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Launderette
Show 15 more facilities & services
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Conference room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • FaxExtra charge
  • TV lounge
  • Non-smoking establishment
  • Minimum check-in age: 15
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS

    Photos are not available for this room type.

    eStay Residence Poly World Trading Center

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    eStay Residence Poly World Trading Center

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    eStay Residence Poly World Trading Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about eStay Residence Poly World Trading Center

6.4
Good
207 Reviews
Cleanliness
7.0 /10
Service
5.8 /10
Comfort
7.2 /10
Condition
6.8 /10
Location
7.4 /10
Neighborhood
6.4 /10
Amenities
3.8 /10
100 reviews shown
4/10
Poor
04 Jun 2026
Robert
I have been staying here for the Last 12 years , because it is economic and the closest/walking distance to the Canton Fair venues. when i first started staying there, It was GREAT/ close to the GET Show. as the years have gone past, The maintenance of the property has gone DOWN constantly every year. for the last 3 years straight, I have had to change rooms for one issue after another. THIS YEAR, i went to leave my room, and the door handle Literally broke off in my hand , and i was trapped INSIDE my room and couldn't get out ! ! ! ! I'M NOT MAKING THIS UP.... also Cleaning is at a ALL TIME MINIMUM, Hallway carpets are FILTHY Dirty , rooms tile , especially in Bathroom , filthy and not clean.... OVERALL, its a great location, but the maintenance seems to go to the Minimum. Beds from year to year get worse, This year, Springs were sticking out of mattress. .... they changed me to another room , that the BED was LITERALLY the BOX SPRING BOTTOM UNIT, NO MATTRESS and as hard as the tile floor ..... More trips to the front desk for a lot of LOST IN TRANSLATION conversations...... BUT, Its close to the canton fair,,,,, also USE expedia to book, Other sites like HOTELS .com were as much as $40.00 a Night MORE.... FYI
Self
2/10
Poor
28 Apr 2025
Olivia
Nothing like the photos!
The room was extremely basic, there were paint marks all over the walls, stretches all over the floors and mould in the kitchen and bathroom.
Only positive is that it was close to Canton Fair which we were attending (which meant it was way overpriced)
Wouldn’t recommend
Business Partner
2/10
Poor
17 Apr 2024
BM International
El lugar mas sucio y descuidado en el que he estado en mi vida. El personal muy poco profesional y carente de capacitación. Me quejé en varias ocasiones por el aseo, y me enviaron a una persona a sacudir el polvo, mientras que en el baño habia rastros de jabón de huéspedes anteriores. Pesima relacion costo-beneficio. He estado muchas veces en Guangzhou, y seguro hay mejores hoteles por un precio muchísimo mas bajo
Business Friends
4/10
Poor
13 May 2023
Kevin

ESTAY at Canton Fair / Silin PolyWorld not good

Staff less than friendly to international customers , first room , TV , washing machine had no electricity, bathroom filthy dirty, half lights in room didn’t work, price was $235 for this ????? Got moved to another room , washer dumped water all over floor , bathroom dirty again, no English channels on TV, price has doubled from previous stays , value not good like before , pictures show dirt, filth Around sink and bathroom. In these days of Covid cleanliness, and for the daily price of $235. I expect a clean, healthy, well kept room. Trying to talk to all Chinese kids at front desk who are more worried about playing games on their phones , than dealing with customers and issues. If they worked for me .... I’d fire them ALL.
Business
4/10
Poor
18 Oct 2019
Verified traveler
Not ready for the hospitality service. Need to learn & improve lot
2/10
Poor
17 Sep 2019
Verified traveler
Moved out after entering this place. The rooms are really dirty, I found a lot of hand prints everywhere, and saw a few bugs in the shower. The room was damp and smelly. The air flowing through the building was disgusting, I can barely breath in it. This place have multiple names, they change it so everyone think is a different hotel. That such a faulty advertisement, and is really misleading for travellers. Also, the picture needed to be updated (outdated faulty photos from opening or digital) it makes it look like it’s worth the price you are paying. I wouldn’t trust the review as well. Found a 5 star hotel around this building, and only had to pay a little extra. Be careful when checking into this hotel. None of the staffs can speak English, they gave me this attitude when checking in because I don’t have an ID card (China ID card). How am I suppose to have a china ID when I’m just a visitor from aboard.
Business_and_leisure Partner
8/10
Excellent
13 Aug 2019
JeffLee
Overall the property was nice and clean and very near to the China Import & Export Fair Complex with 8 min walking distance .This place was good place if you were to attend any fair held in this area either CIEFC or PWTC.

I was lucky there is receptionist who can communicate in English during my check in and Check out. Hotels has nice view with the river view and city.

The Bedlinen in the room was torn and the housekeeping don't bother to change it while staying there.

Overall is Oood
Business Self
2/10
Poor
14 Jun 2019
Verified traveler

Rooms that stink!

Room stinks and even spotted small roaches. If not for the fact it’s near the Fair Grounds, I doubt anyone would want to stay here!
8/10
Excellent
25 May 2019
Joeli

Xiexie from Fiji

Xiexie , thank you for rooms and enjoyed the stay again . See you next year
8/10
Excellent
18 May 2019
Hu

Good

Very convenient and good location.
8/10
Excellent
04 Mar 2019
Kevin

Close to Canton Fair, rooms not heated in winter

Hotel is closest to Canton fair, That is the PLUS. In winter time rooms have NO HEAT and are cold. There is NO restaurants in any building near for evening food. During day of the fair, there are McDonalds and noodle shops open for breakfast and lunch. about 350 meters away. Subway is about 300 meters way. Beds are OK for comfort. Family Mart (7-11) store located in Building open 24hours. most rooms have a washer dryer. I have stayed here about 6 times in winter / summer. Its nice to be close, but you still end up paying taxi costs to go eat. Rooms have Wifi, but not VPN
6/10
Pleasant
01 Mar 2019
Kevin

Close to Canton fair, NO HEAT in winter months

Hotel is the closest & cheapest to the Canton Fair buildings. In Winter time there is NO heat in the rooms, so the rooms are cold. There are No restaurants close for any night time eating. The only advantage is being close to the fair building. There is a FAMILY MART (7-11) located in the building with basic drinks and snack foods. There are some food places Under the Canton fair that operate during fair days. On other days most are closed, so prepare to travel somewhere else to get food.
8/10
Excellent
07 Feb 2019
Verified traveler
The property is nice and located close to the metro. Great location, not far from anything via metro. Room was pretty comfy and clean. The front desk is a bit confusing because there are three companies that rent hotel rooms in this property. Besides the language barrier, I felt the service could have been better.
All and all, we were really pleased and had a great time in Guangzhou 👌
Leisure Family
6/10
Pleasant
02 Dec 2018
Robert

Convenient yet flawed....

Generally this hotel is okay, but some aspects leave a lot to be desired. Check-in is poor, and communication is difficult. Added to that the lifts are a disaster. 2 lifts working for some 40 floors, half of which are offices means it's like getting on the Tokyo subway and you can waste 30 minutes just getting a lift in 'rush-hour. If you are at the expo-centre it is convenient, but it is not a relaxing hotel to stay at. FYI, the room vending machine selling sex-toys and contraception was also a little weird.
2/10
Poor
19 Oct 2018
Mario
The hotel run my credit card even though I had paid Expedia and advance for my stay
4/10
Poor
18 Oct 2018
Manny
No one will help with suitcase, wifi is not good and I lost lots of contact, I had to go to lobby to have wifi,
2/10
Poor
02 Jun 2018
Jonathan

This hotel is a waste of money and time!

Besides the one male staff helping us at the counter, all the other female staff members were rude, and trying to give us a hard time while checking in. The young gentleman was trying everything he can to help us, while the female staffers that he was working with just didnt want to accept any different id besides local id cards. Im an US citizen. How am I suppose to offer an local id??? It also took forever to get us checked in, because they couldn't find our reservation online. The bathroom was out of toilet paper, so I saw a member of the house keeping crew. Told me she couldn't help me, because my room which was directly across the hall from the room she was cleaning, wasn't part of her company's property. Apparently I stayed with a different company's hotel room, and there were multiple company's on the same floor, same hall way. Would've helped to have been told of this before going up to the room. The WiFi doesn't work. Also, the hotel is around absolutely nothing! You're in the middle of nowhere. Besides a subway station underneath you. If you're hungry, good luck finding anything to eat. We had to take a cab for 30 plus minutes to get into \"town\". Very inconvenient. So inconvenient that I took the loss of 3 nights by checking out early. The hotel is located nowhere like it was stated on the information section. Would not tell anyone to stay here at all!
Partner
2/10
Poor
28 Apr 2018
Verified traveler

Strongly DO NOT recommend it

we disliked our stay immensely, no one there to greet us , no one to help us with bags, no one spoke english.
Check in was very long and very disorganised.
Strongly DO NOT recommend it
2/10
Poor
24 Apr 2018
Verified traveler
There was roach in the bathroom the first night wechanged the room, In the morning when we wanted to take a shower Or go to the bathroom there was no water, 2 lights in the room was not working. I’m glad you are emailing me because I wanted to call and let you know that this place was not worted at all and I would like to get my money back at least some of it.
Thank you
Doreen
8/10
Excellent
23 Apr 2018
nicola

Close to trade fair

None of the staff speak English that make checkin Very hard when all your paperwork and confirmations are written in English
Only 3 lifts access the higher floors but all lifts access lower floors so if your above floor 30 the lifts are very slow.
Great location
No tea or coffee available
4/10
Poor
21 Apr 2018
Brian

If Budget is an issue

Language barrier a real issue. The restaurant is not connected, there is very little choice for eating - this is simply a very average hotel to service the offices in the precinct.
2/10
Poor
06 Nov 2017
Verified traveler
It was horrible. I dont suggest anyone to stay at this hotel.
6/10
Pleasant
28 Oct 2017
Verified traveler

Very limited service apartment; not a hotel!

There was limited english speaking employees onsite. Also, no food; not even a grab n' go. As well, there isn't any signage so taxis had a very difficult time locating the building.
4/10
Poor
22 Oct 2017
judd baker

This is not a hotel

Great location but terrible check in and out process does not accept Amex for security deposit.
This is not a hotel
4/10
Poor
22 Oct 2017
Vertika

NOT WORTH IT

It is a residence.Not a hotel. You have to pay extra to use the gym.. I mean shouldn't they show this when you are booking the hotel? Also, most times 4 star hotel rating space would have a decent breakfast. There is no breakfast here. They send us to some cafe downstairs to get one egg, one fruit and one bread. It is terrible. I wouldn't suggest this hotel to anyone even during the fair. There are better hotels close by and it is much easier to go with them. I did a mistake of booking this and totally regretting it for whole canton fair time.
4/10
Poor
02 May 2017
SMMS

Close to Fair but That's All

Close to the Canton Fair but that's all it's good for. On their website it states 'mini bar'& 'Western & Asian Dining' - there is no Restaurant in this Hotel & NO Mini Bar. There's a microwave, a cook top, fridge & a washing machine but not one piece of cutlery or cookware to be had in the rooms and no dish cloth or tea-towel either. The hallway on my level was always filled with cigarette smoke & no air-conditioning. My room was always full of smoke. To a non smoker this was DISGUSTING & made me fill quite ill. I have an oxygen machine to breath with at night, when I got home this had to be thoroughly cleaned as it smelled of cigarette smoke. The window glass was so thin that everything that happened outside was clearly heard up on the 20th Floor. 24/7 construction - police tooting &yelling at truckies triple parked on the road - it was just like you were on the ground level with your windows open. Food was found at the Gourmet Plaza that was not Gourmet by any standards. All Asian fair but there was a Subway & a McDonalds where you could buy a Big Mac or a Filet o Fish - nothing like Australian McDonalds at all. The cleaning lady was lovely.Most of the Desk staff were pleasant but only one spoke English and it all fell to her. She was always busy but very polite and helpful. Would I stay here again. NO. As a NON Smoker I did not appreciate a Hotel where smoking was clearly allowed. Getting a Lift was also an effort especially when busy& one lift didn't appear to be working.
2/10
Poor
23 Apr 2017
Verified traveler

Pls do not book, has no food around, nothing works

I had really bad experience with this hotel, it does not have food delivery to room, no proper food available specially for asians, and nothing works in this hotel like stove, heater. No hot water. Please do not book, you will have a nightmare.
6/10
Pleasant
02 Dec 2016
Robert

Only really useful if you are going to the exhibit

It is not a great hotel, little bit scruffy, odd check in, and no restaurant etc....
8/10
Excellent
28 Nov 2016
Eileen

Convenient and comfortable hotel

Very accessible to the exhibition center. Very comfortable rooms. Needs food center or restaurant center.
8/10
Excellent
06 Nov 2016
Faisal

Convenient for Canton Fair.

Decent place to stay for the canton fair. Room is spacious. Kitchenette with induction cooker, microwave, fridge, sink, and also a washing machine. Gd if you plan to cook and eat (especially if you are looking for veg/halal food which is hard to find nearby). Very near to metro (Pazhou station) and walkable distance to trade complexes for Canton Fair. This was the cheapest and decent option if looking to stay nearby the fair. However, pls note that this is a serviced residence and do not expect hotel facilities (pool, gym, restaurant, etc). And only one staff (out of almost 10) at the reception is able to barely converse in English. Overall, stay was ok.
10/10
Exceptional
05 Nov 2016
Warren

Great hotel, but no bar or restaurant

Pricey (during the Canton Fair) but very convenient, and one of the best hotel rooms I've ever stayed in. Very helpful staff. But there is no food service, so you can get breakfast at a nearby cafe or convenience store, and there is also a food court nearby but mostly it closed early. So you can eat convenience store food in your room or otherwise catch the metro 5 stations (for 3 rmb) to an area where there are good bars and restaurants.

The suite was fully equipped with washing machine, fridge, microwave and induction cooker, but preparing our own meals wasn't really possible because there were no pots, pans, plates, or cutlery.

The staff were very helpful
6/10
Pleasant
03 Nov 2016
Cindy
The room was clean and comfortable. The staff speaks little English, and wasn't friendly. If you are going to the Canton Fair, it is a good choice, at a fairly reasonable rate, compared to others in the same area. If you are coming for any other reason, stay somewhere else in the city. It has kitchen amenities, but bring your own pot, pan and utensils, because nothing is provided. There aren't any restaurants in the area, so you will probably want to cook your own food. You can walk down the street and eat at The Langham Hotel, or The Westin, but it is expensive.
4/10
Poor
17 Oct 2016
Verified traveler
Not recommended.

The service is very bad, they don't have restaurant, don't work the hot water.
8/10
Excellent
14 Sep 2016
Andy

Stay here only if you visit Canton fair or PWTC

Staff (as everywhere in China) could be a bit more polite, language is an issue.
Mind you that there is \"nothing\" left and right except the Canton fairground and the PWTC. No restaurants close by. Within the complex there is a \"family market\" with basic supply, some ATM's and that's it. Below the estay complex there is a underground strip with some shops related to the PWTC though note that they are all closing early.
Room is grand and clean, a kettle plus 2 tea-pots,2 compl. tea-bags though no sugar, no spoon, no fork... some black spots on the room's ceiling (mold), looks like there had been issues with the a/c. linnen clean, shower-/hand towels outdated and within the shower cabin also some mold.
5 elevators for 45 floors, 1 was out of order, expect to wait for some minutes before being able to get into the lift, huge crowds!
8/10
Excellent
16 May 2016
Agnes

Nice big room and convenient location

Would be great if more food outlet is available.
Partner
8/10
Excellent
09 May 2016
Verified traveler

Nice hotel, but WIFI does not work

Nice room. A good hot breakfast was included at a very close offsite facility, Very close to the Canton Fair convention center. My only complaint was that the WiFi was never working.
10/10
Exceptional
08 May 2016
Oluwatobiloba

nice

Spacious and neat
8/10
Excellent
29 Mar 2016
Douglas

Business in China

Business 8 nights expo
10/10
Exceptional
16 Mar 2016
Norman

Excellent hotel but neighborhood lacks restaurants

A great hotel. Room had kitchen and even a washing machine. Room was clean and modern. Just two problems. One: no one speaks good English. Two: there just isn't any restaurants etc around the immediate neighborhood except for at the Westin hotel. There are lunchtime food places but they are closed in the evening. So its a taxi ride somewhere or a 7-11 behind the hotel. Such a shame.
8/10
Excellent
31 Oct 2015
John

Close to Canton Fair

Overall its a nice hotel if you are going to the Canton Fair or some where close to the hotel. The hotel doesnt have restaurant or bar. It have taxi outside to take you what ever you want.
4/10
Poor
29 Aug 2015
Girish
Room what they offer 549sft, but when I check in its not more then 350sft even air condition is not effective. Facilities in room is not good. It's worst time I spend in Guangzhou
2/10
Poor
06 May 2015
Verified traveler

SMELLS BAD!

There is a pungent odor that starts when bathroom vent is on or just by itself. Unbearable! They offered to change my room but my friend who was staying at the hotel said that he had the same odor problem. No body from staff bothered to check what the problem was.
Location is great for Canton Fair attendees. However, I would not stay at this hotel even if it was free.
8/10
Excellent
02 Apr 2015
Surinder

Good

Good
10/10
Exceptional
07 Dec 2014
binoy

best for people visiting exhibition centre

especially good for people visiting exhibition center, because it is just that we have to cross 100 ft road. i have been visiting exhibition in guangzhou since last 9 years, so far the most convenient hotel as dont have to wait for taxi's after exhibition is over.
4/10
Poor
06 Nov 2014
Verified traveler

Hotel clerk are not well trained...\nrude

room has leak on the glass shower enclosure. molds on the wall paneling of the room
6/10
Pleasant
02 Oct 2014
Verified traveler

OK hotel, geared more for conventions.

Easy to check in and out.
The hotel is geared more for conventions and expositions.
The water pressure for showering is very low.
6/10
Pleasant
07 Aug 2014
christian brown

super convenient location to trade center

The Hotel is super convenient to the trade center if you are attending it. Rooms are super spacious with microwave, laundry machine and spacious area. Not suitable for tours. No shopping area nearby, no nightlife. Have to take taxis downtown to eat and shop. Suitable for trade fairs only. Fastfood selections are available nearby but few to choose. And closes early at night.
2/10
Poor
09 Jul 2014
Verified traveler

The room smells like sewage

So dirty
2/10
Poor
09 Jul 2014
Chen

So dirty

Disgusting ! The room smells horrible!
6/10
Pleasant
06 May 2014
Nadine

Few minutes walk from Canton Fair

Serviced apartment in PWTC which is right next to the Westin Pazhou, which in turn is next door to Area C of the Canton Fair. So location is unbeatable for Fair visitors. Also Pazhou metro station a 5 minute walk away. Nice room. Big bathroom. Kitchen facilities including cooker, microwave and washing machine. There are no restaurants etc in the vicinity but you can eat & drink at the Westin across the road.

Big problem with this room is the cleaniness. I guess because its a serviced apartment (and not a hotel), the standards are quite different. The floor was grubby. It looked clean but you couldn't walk on it bare foot. Same can be said for the bath tub. also, the shower floor was dirty. There was dust & dirt under the bed and dining table.

Also, if you're a business traveller, wifi may be a problem. It was very slow. On my last two nights it was so bad I had to walk over to the Westin with my laptop and use their wifi facilities.
8/10
Excellent
02 May 2014
pH

good value for money

I enjoyed my stay.. very convenient connection with the subway and the exhibition halls.
8/10
Excellent
27 Apr 2014
businessman

Best location for Canton Fair

I stayed for five days . Beds were not made daily . Brake fast was disappointing .
8/10
Excellent
26 Apr 2014
Mohamad

only good if going to canton fair

most of things was good, helpful staff, clean room, but after canton fair close nothing around to go, so i prefer if you only book for canton fair days, no more.
4/10
Poor
26 Apr 2014
frequent traveller to Guangzhou

only of expo, not convenient hotel

Only choose if visiting the expo, don't expect any other service.
2/10
Poor
24 Apr 2014
Very frequent traveller

Not worth except for being next door to the expo

Will not stay there again even if just for the expo, too far for all other things and also no TV in the bedroom and had only in the living room in the business suite.
8/10
Excellent
09 Apr 2014
Verified traveler

Close to Fairgrounds and Metro

The only problem is that hotel does not offer breakfast and nearby options for Restaurants are only fast food.
6/10
Pleasant
05 Apr 2014
Raymond

No signage No Name Hotel

Comfortable hotel but not good for image and also rude front staffs. Maybe your business is too good and you not care about service. Also please note that you are in hospitality service. You are a hotel, you should have a small signage of your hotel (at the main road entering the main building) or least in the front desk if you not allow in the building as it is a service aparthotel with sharing of building with various tenants.
2/10
Poor
25 Mar 2014
lee

Small room

The room size is not as describe. The room size is only approximately 32 sq meter instead of 51 sq meter stated on the description. Poor maintenance and do not attend to complain.
8/10
Excellent
28 Feb 2014
Norman

Great room

Excellent room with even a washing machine. The room was large and the bed was great. Shower was even huge.
I would HIGHLY recommend this hotel and its facilities within the room. It had a cooker, fridge and microwave.
The only small problem was lack of restaurants around the hotel. I had to take a taxi a short ride (5 minutes) to find local restaurants.
I am returning next week for a second exhibition and have booked the same hotel.
I have been to many exhibitions around the world and this is without doubt one of the best hotels/access to exhibition I have experienced.
Only the lack of nearby restaurants forces me to give it a 4 and not a 5 star.
2/10
Poor
16 Dec 2013
Hasan

In the middle of no where

Hotel location is very good for exhibition but after that it's is terrible as there is no where to eat or do shopping .
That all fine but on the 2nd night at 3am people opened my room door and tried to enter , luckily I was locked it with door chain , they kept trying to enter and nocking on the door !
After big fight the staff said we are sorry that we gave wrong room key to them , simply they are sorry ! I traveled all over the world nothing happened like that with me.
On the 4th night , all night they were doing renovation all night noise sounds
Never go there again
8/10
Excellent
19 Jun 2013
Norm

Great location but Lack restaurants

The room was fantastic - size, layout, furniture were all great. Quiet with very good room service and available when you need it. Was disappointed to find no shaving tool in the bathroom as I need to shave everyday. Since my baggage was all carry-on, I could not put a shaver in it before taking a flight - found everything else. Also, no restaurants or even a coffee shop in the place. Luckily, there is a Family Mart convenience store on B1 across the street. The receptionists should indicate nearby places to get food etc. since not provided by the hotel.
8/10
Excellent
31 May 2013
Verified traveler

New, Clean & Comfy

Remember, it is listed under SERVICED APARTMENTS, so they are, don't expect hotel facilities of restaurants, gym, pools...etc. I find it very pleasant to stay there for few nights, clean and tidy, very close to Poly expo's and metro stations, staff were polite and helpful, though more required to handle large number of guests \"I think\"
6/10
Pleasant
10 May 2013
Michel

practical for business and poor service

practical for working in the fair but service must be better a kitchen without one mug without any spoon without a dish!!! a lobby always busy no phone in the room to call the lobby TV with no international channel
2/10
Poor
28 Apr 2013
rebecca

You get what you pay for

Good grief, where to start, no wifi, no working telephones, no english channels (out of about 120), no service, only one key, even though traveling with a collegue. No privacy as there is no curtain/frosting between the bathroom and the beds, so toilet in full view when in use, same when taking a shower, fine if your a couple, but not great when you're travelling with a work mate. Kitchenette, but no equipment so what is the point. And I wonder when the front desk staff, will be told that they should not sleep in the chairs at the check in desk, and grunt at you when you ask to check in, and lastly some signage would be good, it is often helpful when people wish to locate their hotel.
6/10
Pleasant
26 Mar 2013
Daud Ahmed

close to business center

It was average place no one could speak English apart from the lady at front desk I will say it was not good value for money
10/10
Exceptional
14 Dec 2012
Slava

Good for business travellers and couples!

Great apartments! very clean and new! Top furnished and very quiet! Big room with big window with great view. I live at 26 floor and room was very nice.
Free wireless internet in room (high speed)
real wooden floor in room, real marble bathroom (but without bath, only shower)
2/10
Poor
20 Oct 2012
Jenay

Horror

Service is Non existence.
Could not get room keys, had to get houses keeping to open doors. Waitting upto 20 min for them to arrive.
TV Didn't work.
Could not communicate with receptionist.
Got woken up late evening so they can room clean.
2/10
Poor
05 May 2026
Simona
Lugar com cheiro de mofo. As fotos não são do local.
4/10
Poor
20 Oct 2023
Aquiles

Descuidado

El hotel no ha recibido mantenimiento en años, la habitación tenía mobiliario roto o faltante
Problemas en el check inn para pagar
Business
8/10
Excellent
20 May 2019
Verified traveler

方便參展的住宿

距離展覽館真的非常近非常方便,適合出差住宿
8/10
Excellent
01 May 2019
Verified traveler
ゴキブリがでた、蚊がとんでいた。
Business Partner
2/10
Poor
21 Apr 2019
Speed
中国のラブホテルみたいなところです。その割にチェックインは時間がかかり長蛇の列 ロビーのソファも僅か レストランやカフェは敷地外の他のビルでエレベーターも少なく並ばないと乗れません、あまりに酷いので近くのウエスティンに移りました。
バイブレータや大人なオモチャが部屋の中の自販機で売っているので、それが欲しい人にはおすすめかもしれません
Business Friends
8/10
Excellent
04 Nov 2018
Julio

Muy buena ubicación

Excelente ubicación si vas a ir a alguna Expo en el centro de convenciones.
4/10
Poor
02 Jul 2018
Verified traveler

不太推薦

設施破舊。衛生非常一般 , 周圍都可以見到污漬
設施破舊。衛生非常一般 , 周圍都可以見到污漬
設施破舊。衛生非常一般 , 周圍都可以見到污漬
設施破舊。衛生非常一般 , 周圍都可以見到污漬
設施破舊。衛生非常一般 , 周圍都可以見到污漬
2/10
Poor
21 May 2018
Wing Chi

太差

好差
2/10
Poor
01 May 2018
Verified traveler
el personal no habla nada de ingles
en la zona no tienen buenos lugares para comer
las habitaciones son muy ruidosas
el personal no brinda ningun tipo de servicio, ni siquiera llevan o retiran el equipaje de la habitacion
8/10
Excellent
26 Apr 2018
Andre

boa opcao para canton faire

fantastico para quem vai a canton faire, basta atravessar a rua. porem nao tem servicos nem restaurantes proximos
4/10
Poor
30 Dec 2017
Verified traveler

差得只剩下近展覽館

1) 地址只寫大街號碼,沒有列明大廈名稱或實際處於大樓內, 四處問人連居民都不知道所在地,網站地圖全錯;
2) 酒店接待處職員態度奇差,入住或詢問不單不協助,求助亦不處理;
3) 取房後發現門卡錯誤, 門鎖壞, 攪了半天,累同行長者折騰
4) wifi 上不到, 接待處愛理不理
5) 附近美食廣場竟沒有夜市
4/10
Poor
21 Dec 2017
MAN YEE ADA
酒店不提供餐廳, 等電梯上落樓至少10分鐘以上, 而網上的酒店名稱與現場的酒店名稱不一樣, 對於要取發票報銷的客人來說, 十分十分不妥, 晚上無故停電10分鐘, 酒店沒有任何聲明, 事後也不致電客人查詢有否不妥, 可能是怕擔當, 這樣的酒店, 住一次就夠
4/10
Poor
20 Oct 2017
Jussi

Sijainti messuille hyvä

Erittäin kallis hinta.Ei toiminut netti, Puuhkeeitä piti kerjätä. Ei ravintolaa. Aamupala ulkoistettu kellariin. Ei tuotu ilmaisia juomavesiä joka päivälle. Ei voinut ripustaa vaatteita kun ei ollu kaapeissa vaate rekkejä.
10/10
Exceptional
06 Sep 2017
WAI PING MAY
類近展覽會.
10/10
Exceptional
29 Aug 2017
JONG-WON

Good!

매우 좋은 호텔입니다.
싼 가격에 4-5인가족이 머물 수 있는 방입니다.
시설 좋고 깨끗합니다.
드럼용세탁기에 전기인버터랜지로 요리가능합니다.
주변에 푸드코트 있는데 늦게까지 안 합니다.
쇼핑몰이 지하철로 1,2정거장입니다.
프론트가 약간 친절하지 않은 것빼고 다 좋습니다.
냄비등 쿠킹식는 50위안 요구하는데 나중에 채크아웃때 달라고 안 했습니다.
세탁용 세제와 퐁퐁 및 접시와 포크 정도는 말하면 줍니다.
Family
4/10
Poor
04 Aug 2017
Verified traveler

Messed up everything, what a bad journey!

Location information, which has changed, and staff didnt even know their old name and phone number, messed me up spending over 2 hours to find the apartment.

Regarding the service, the staff were extremely rude and no respect. The in-house facilities were different from the information provided by the confirmation email, and therefore I called them via intercom several times. Surprisingly, they were cocky and said to their colleagues \"their phone again!!\" with very, very, very impolite tone. Moreover, they gave us a rolling eyes when we went to front counter for inquiries.

When it comes to the in-house facilities, the bathroom faucet was rubbish. It didn't work, no water! The other faucets were messed up too!

Overall speaking, I won't recommend you to go for this hotel. Ridiculous.
Partner
8/10
Excellent
23 Jul 2017
Wei-Ling

不錯的住宿

舒適整潔
8/10
Excellent
17 Apr 2017
Verified traveler

Messe besøk på Canton Fair

Fin liten leilighet. 5 minutter gange fra Canton Fair. Rent, hyggelig og delikat.
Savnet enkle ting men enkelt å handle med seg i Family Mart 100m fra hotellet.
Hotellet har ikke noen resturang eller servering.
8/10
Excellent
26 Feb 2017
CHULHO

very close to the station

clean, very close to the station, home appliance installation
8/10
Excellent
26 Feb 2017
jinkwan
박람회 전시장과 가까워요
10/10
Exceptional
04 May 2016
AH CHAI

Bersih dan harganya berpatutan

Keseluruhannya amat memuaskan, cuma kedudukannya jauh dari airport
8/10
Excellent
03 May 2016
Verified traveler
睡房向河風景不錯,房中有厨房空間獨立洗手盤很方便
8/10
Excellent
27 Apr 2016
kyung min

캔톤페어 숙소

캔톤페어관람에 아주 좋습니다.
조식은 많이 아쉽습니다.
10/10
Exceptional
14 Mar 2016
Leonardo

excelente hotel

tudo foi muito bem, voltarei no ano que vem
8/10
Excellent
04 Jan 2016
CHUNG MING

環境寧靜舒適

可能是冬天,沒有空調,只有暖氣,但入住當天20℃,只有一隻小窗可打開。其他都不錯!
4/10
Poor
28 Oct 2015
Verified traveler
酒店好缺廁紙,夜晚有小蟑螂出現
8/10
Excellent
17 Oct 2015
MARCIO

PRATICO PARA CANTON FAIR

HOTEL MUITO BOM PRA QUEM VISITA A CANTON FAIR
6/10
Pleasant
15 Sep 2015
globalcomms

나름 좋은 호텔

편안하고 좋았습니다.
4/10
Poor
11 Sep 2015
jack

利便性のみのホテル\n

展示会にて利用しました。

利便性は会場から一番近いので、いいのですが、
フロントスタッフは大勢いるのですが、だれに声かければいいのか、だれも反応しないので、もう少し接客態度を考えて欲しいですね。

夜中に誰かブザーをずっと鳴らす人がいたのでびびりました。
だれだったのでしょうか、エレベーターは認証式なので、どうなってるのか?
展望はいいのですが、手アカがベタベタで掃除の行き届き感はあまりないですね。

エレベーターの怪音?
ガタガタの音は恐ろしいので早急に対応したほうがいいですね。

総合してもまた使うことはないと思います。
2/10
Poor
16 Jun 2015
Verified traveler

今後このホテルに予約はしたくない

前回宿泊しているので、場所も分かっているので予約をしましたが、
当日チェックイン手続きを行うとキャンセルされていますので宿泊できませんと言われ、
予約宿泊料の倍の料金を出せは宿泊できますと言われた。日本語の分かる中国人が近くにいて
親切に同じビルのホテル(カウンター隣り)のホテルに予約(半分の料金で同じ部屋)をとって頂き何とか宿泊することが出来ました、その後HOTEL.COMに連絡するとチェックインに来なかったと言ってきました、最終日カウンターに本人が降りましたので話すと無視それました、HOTEL.COMよりは最終的に全額返金処理に
6/10
Pleasant
27 May 2015
Sunyoung

더러워요 바퀴벌레가 쥐만해요

전시장 목적이라면 굿
여행이라면 최악
4/10
Poor
24 May 2015
Sunyoung

가지마세요

몇년만에 바퀴벌레를 본건지 모르겠다
광저우 기후때문인지 바퀴가 방아깨비만하다
미친듯이 잠을설치고 냄세나는 침구와 화장실
전시회만 아니라면 이곳에 숙소를 잡는건 최악의 선택이다
겉모습은 번지르르하다
지하철도 가깝다
그것빼면 돈줘도 안잔다
예약하고 같은날 저녁에 바로 바로옆 랭햄으로 옮겼다
2/10
Poor
12 May 2015
SUNG MOON

식당도 없는 호텔

조식을 제공한다고 광고 하고는 패밀리 마트에서 보다 못한 아침을 외부식당을 찾아가서 길거리에서
받아 먹는 수준 입니다. 호텔안에는 식당자체가 없고, 리셉션의 불친절은 상상을 초월 합니다.

Ads that serves breakfast but need to find on the street outside the restaurant in the morning worse than in the Family Mart. Inside the hotel there is dining room itself, the unfriendly reception is unimaginable.

Location & surroundings

eStay Residence Poly World Trading Center
1020 East Xingang Road, Haizhu District, Guangzhou, China

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eStay Residence Poly World Trading Center

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