Name: The Westin Pazhou
Address: 681 Middle Fengpu Road, Haizhu District, 681, Guangzhou Shi, 510335, CN

10/10

Exceptional

04 Aug 2026

igor

Perfect

10/10

Exceptional

15 Jul 2026

Victoria

The hotel is very elegant and luxurious. The buffet for breakfast and dinner is huge, with many options. Its connected to the Canton Fair complex, and they take you in golf carts the staff is super friendly and polite

Self

10/10

Exceptional

23 Jun 2026

Bruce

Ok

8/10

Excellent

08 May 2026

Natalie

breakfast buffet is delicious! highly reccomend, the hotel is starting to look run down, the location is what keeps me coming back. the rooms need updating. staff always helpful.

Business

10/10

Exceptional

30 Mar 2026

Franck

Hôtel extrêmement bien placée pour la foire.
Petit déjeuner très bien
Personnel agréable

Business

10/10

Exceptional

27 Mar 2026

Cecilia

it was something went wrong during our check in .but we got go smooth after great customer service. so we had nice stay at guangzhou. thanks again.

8/10

Excellent

21 Mar 2026

Juan Carlos

Great location, great staff,

Business

10/10

Exceptional

26 Feb 2026

Natali

The room and breakfast were great but the main attraction is how close you are to the Canton Fair. No other hotels is as close even if the advertise direct link. This is the place to be for the canton Fair. It takes 2 minutes walk to be in

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Guillermo

100% good

Business Friends

10/10

Exceptional

05 Nov 2025

Xi

Everything was great.

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Eitan

Our stay was absolutely wonderful — the hotel itself and the service were excellent. But what truly made the difference was the staff, especially Claire Huang at the front desk. She went above and beyond to help us, even assisting with some online orders we needed to make. Every member of the team was amazing, but Claire really stood out. People like her are what make a company special.

Business_and_leisure Family

10/10

Exceptional

02 Oct 2025

Young

Super big space with amazing view!
Located in very quiet and safe area. Michelin star restaurant is an another level!

Business_and_leisure

10/10

Exceptional

26 Sep 2025

Zachary

I stayed here for business. One night. No issues.

10/10

Exceptional

12 Sep 2025

Bernhard

Very nice!

Beautiful hotel, excellent staff, great food. Top notch.

Business

10/10

Exceptional

08 Sep 2025

Sandra

Excellent service. I’ve been visiting this hotel the last 3 years, I am from California. I left my AirPods one time, they found them and ship them to my next hotel. Breakfast buffet is excellent and all staff is very helpful and polite. Definitely coming back….

Business Self

10/10

Exceptional

01 Sep 2025

Charles

Clean rooms, breakfast. Great staff

Business_and_leisure Self

10/10

Exceptional

09 Jun 2025

Carlos

Excellent stay.

Business

8/10

Excellent

31 May 2025

samuel

Large rooms, clean, good staff

Business Self

10/10

Exceptional

24 Apr 2025

KELLY

Staff is very freindly and rooms are very nice.

6/10

Pleasant

01 Mar 2025

John

Great room but had issues

I cannot fault the room however I was woken every morning at 6:30am by very noisy scaffolding work next door. No one mentioned this to me at checkin. The other weird thing is that all the hotel restaurants close very early around 9pm -9:30pm. I ended up spending over 300 yuan each for a buffet that we again were not informed closed 20 minutes after we entered. Drink prices are also very very high for China.

Partner

8/10

Excellent

01 Mar 2025

Bernd

Great connection to the exhibition center

Great if you need to go to the exhibition center.
Good restaurants
Buffet though is so-so

Business

10/10

Exceptional

18 Jul 2024

Brian

Staff was friendly and willing to help with whatever request.

Business

6/10

Pleasant

05 May 2024

Carlos

Great location if you are attending Canton Fair.
Friendly staff.
Very bad internet connection.
After 11pm, very poor selection for room service.
Gym upgrade needed.
The SPA was closed

Business Partner

10/10

Exceptional

02 May 2024

De Qiang

Good

10/10

Exceptional

29 Apr 2024

Ioannis

Great

10/10

Exceptional

30 Jan 2024

Babak

Well trained staff and respectful, the only problem was lack of English speaking skills among the lower level employees like cleaning lady and restaurant staff.
Very nice rooms and clean bed.

Business

10/10

Exceptional

06 Nov 2023

YESHUA

Great hotel. Great chabad too!

Business Self

10/10

Exceptional

05 Nov 2023

Isabel

Location location location

Perfect Location if you are attending the Canton Fair

Room amenities were very nice

King size bed is good for a couple with 2 young kids

Business

10/10

Exceptional

13 May 2023

john

Very nice

8/10

Excellent

26 Dec 2019

Emily

The room is great, clean and comfortable.
Except the staffs at lounge should be trained better.

Partner

10/10

Exceptional

29 Sep 2019

Qun

Great place to stay!

It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,

10/10

Exceptional

14 Sep 2019

Toddy

The closeness to the tradeshow, the staff are great however in the restaurant I was expecting a huge wagyu steak like at home, alas it was not to be. Still good, will stay again!

Business Self

10/10

Exceptional

02 Aug 2019

Verified traveler

Great hotel! Will definitely stay again

Great, amazing hotel. Very clean, very well maintained. Helpful staff who were always genuinely willing to help. Highly recommended. Great hotel! Will definitely stay again

Partner

10/10

Exceptional

05 Jul 2019

Verified traveler

Good quality, good good good good good goodgood good good

Leisure

6/10

Pleasant

08 May 2019

Stephen

For the price I pay and for five star service was not of such

10/10

Exceptional

07 May 2019

Verified traveler

great hotel nice rooms and great location for the canton fair

Business Self

10/10

Exceptional

16 Apr 2019

Verified traveler

Such a lovely place, Near the Canton Fair.

Good to stay, nice staff.

Business Self

10/10

Exceptional

12 Apr 2019

Verified traveler

Brilliant choice for Guangzhou business travel

Phenomenal service from check-in to check-out and everything in between. Ideal location within walking distance of Poly World Trade Center.

10/10

Exceptional

04 Mar 2019

JUAN

Westin Guangzhou

Nice hotel with a great friendly and courteous staff

8/10

Excellent

22 Feb 2019

A

A bit disappointed about their food. Not at hotel level but charges hotel prices.

Business Self

8/10

Excellent

20 Dec 2018

Verified traveler

Efficient service

Air conditioning not working

8/10

Excellent

19 Dec 2018

Beatrice

Spacious hotel room with generous bathroom, pleasant surrounding environment. It would be perfect if they have rooms that can accomodate two queen sized beds.

6/10

Pleasant

28 Nov 2018

Armin Junior

old and bit smelly hotel but perfect location if attending expo and reaching from south train station / high speed train hk

10/10

Exceptional

02 Nov 2018

Al

Clean and convenient to Canton Fair staff were friendly. Nice lobby bar. Speaks English. Def would come back here

8/10

Excellent

22 Oct 2018

Ahmad

Excellent location, next to Canton Fair with direct access. Great for visiting the show

10/10

Exceptional

20 Oct 2018

Mike

Always a nice stay, hoskeeping does a great job. Eating at the Hotel restaurant will cost you some serious coin, and not that spectacular.

10/10

Exceptional

13 Oct 2018

Sarah

Convenient

3 days stay to attend internation pet show. It was pleasant to see clean room and excellent. They had shuttle bus to the show so it was really convenient for us.

10/10

Exceptional

14 Sep 2018

Tony

All is very good the bridge to convention Centre fantastic

8/10

Excellent

31 May 2018

Verified traveler

Room was ok, a bit dusty and smell in room, not sure if because of weather

10/10

Exceptional

17 May 2018

Michael

Great hotel, consistently great, great rooms, great property, and very close to the trade show area.

10/10

Exceptional

17 May 2018

Verified traveler

very good ehibition hotel

Nothing much around the area unless you are there fore exhibition...

10/10

Exceptional

12 May 2018

Louis

Great hotel to stay for the trade show

The Westin Pazhou is still a great place to stay if you are visiting the trade shows which are within walking distance...

Rooms are very comfortable, and good working desk area which is always important for me to catch-up my work on the laptop.

Definitely will recommend this hotel

8/10

Excellent

11 Apr 2018

Verified traveler

Good location for exhibition

Very close to exhibition hall.
5-10 min walk to Pazhou station.
Big room and very clean.

10/10

Exceptional

09 Apr 2018

Vivian

Amazing hotel and great staff!!!!!

The staff was amazing and they made my first trip to China very welcoming!!!! The room was very clean and modern and comfy!! The staff was so professional and nice, I will be staying here on my future visits to Guangzhou.

8/10

Excellent

17 Dec 2017

Verified traveler

Near exhibition hall

Generally great. Breakfast was under expectation as some food was just warm and some quality was not as good.

10/10

Exceptional

04 Nov 2017

Vince

Fantastic room with amazon views. Staff very helpful. Gym and swimming pool facilities and were great. Definitely keen to stay there again. Thanks

10/10

Exceptional

29 Oct 2017

ramin

Canton fair

The good thing about this hotel is you can walk to the canton fair right from your hotel.

10/10

Exceptional

20 Oct 2017

Anthony

It's the closest hotel to the Canton Fair

Great around Hotel that is linked to the Canton Fair.It's the closest hotel to the Canton Fair itself, will stay there again. Club room is a great retreat after a busy day at the fair.

10/10

Exceptional

20 Oct 2017

Verified traveler

Club room was great

Club room was great, Staff happy and helpful

8/10

Excellent

06 Sep 2017

Verified traveler

Good hotel but nothing around the hotel

It is a good hotel, nice facilities but there's nothing near this hotel.
No restaurant, no convenience store, literally there's nothing
But it is very close to the exhibition halls.
There are some restaurants in the hotel but they are all not good

10/10

Exceptional

06 Jun 2017

Luis R

Excellent hotel

Extremely nice hotel-superb suites at excellent prices.

10/10

Exceptional

07 Apr 2017

Verified traveler

Beware of shocking food prices in the hotel.

The food prices are too shocking ! Contradictory to the comfort experienced..

10/10

Exceptional

30 Mar 2017

Adam

Very convenient to the Pazhou exhibition

8/10

Excellent

27 Mar 2017

Jack

Very nice hotel

Very nice

10/10

Exceptional

26 Mar 2017

Verified traveler

A great place

Very nice hotel, the staff is excellent.

10/10

Exceptional

26 Dec 2016

Verified traveler

Good and Clean

The place is nice with good service. We can borrow good bikes for free. The area is very quiey and in particular no major expo is holding when we stayed. We need to stay in the hotel for food, otherwise need to take the train to nearby town.

Family

10/10

Exceptional

16 Jul 2016

richard

Perfect for Canton Fair

Hotel is about 20 minutes away from the city center but perfect and excellent choice for people attending any exhibitions Canton Fair. Great location because this hotel is right behind and is connected to the exhibition hall through a walkway going to the different convention centers. So it's very convenient, you don't have to wait in line for taxis or shuttle buses going in and during closing hours of the exhibition. We had a wonderful experienced, rooms were clean & spacious and well appointed including a large modern bathroom. The beds are perfect, very comfortable because of there awesome heavenly beds. Over all very good. I will definitely stay here again

Family

10/10

Exceptional

20 Jun 2016

john

Nice hotel

The hotel itself was great. Large clean rooms and the staff was also very helpful. If you're going for a convention, this is a great hotel to stay out.

If you're not going for a convention, there isn't much around the hotel and you're not left with many options. I only ate at the lobby restaurant, which I felt was way over priced (it was about $25 USD for a salad).

6/10

Pleasant

18 Jun 2016

Anna

Mediocre and over priced

The room was musty and it looked outdated, dark, with lots of stains on carpet and couch. Kinda disgusting...
The food was good but overpriced, very expensive even for China luxury hotels.
The key card system is crap. Keys don't work properly, had to go to the reception area multiple times to reset.
Most staff speaks decent English, however some are not customer service oriented. And taxi service was poor...one day they called a taxi that wanted to charge us double thinking we are ignorant, and the he wouldn't let us out when we said we would not pay for the overcharge.
And btw, bring your own lotion, they offer none.

10/10

Exceptional

08 May 2016

Brett

High Quality International Quality Hotel

Very impressive in every way . Great Rooms , Restaurants, Gym Facilities and Exceptionally friendly staff.

A Great pleasure to stay there and I look forward to my next visit .

8/10

Excellent

22 Apr 2016

gary

Great hotel for canton fair

Great hotel that has direct access to canton fair.
Rooms are very spacious & clean.
Only negatives are no free wifi & no breakfast with room rate.
Food at hotel is expensive for China eg $12 for a coffee & the quality of food is okay but not good for the price.

10/10

Exceptional

12 Apr 2016

David

Immaculate business class hotel

First impression was wow! Concierge took care of our bags that got stuck in airport. Well appointed modern room, ultra clean yet cozy. Great buffet downstairs, but a bit pricey, if you like convenience, great service and first class modern facilities stay here.

10/10

Exceptional

08 Apr 2016

Verified traveler

Great location

Have stayed here many times. Very consistent.
Facilities, service, restaurants are all first rate.

2/10

Poor

02 Oct 2015

Agnes

The staff doesn't know customer service

The customer service was horrible. The guests smoked everywhere. We have hard time to communicate with the staff in English. When we asked if we could use the club lounge for just 40 min for our telephone conference to US, the staff could not understand us, and later sent a manager to tell us that it's 700 Yuan per hour. We were later told to use the business center. When we got to the 4th floor business center, the staff did not understand us at all, asked us to wait. Then put us on the phone to talk to a gal who speaks English to let us use the Business center. I don't think the hotel can be rated as 5 star hotel, and I will never go back.

6/10

Pleasant

13 Jun 2015

JANE

Fist time stay at the Westin Pazhow

Quality of the service is not up to standard.

10/10

Exceptional

14 Nov 2014

Verified traveler

Perfect location for tradeshow.

Business trip for a tradeshow. Perfect location

10/10

Exceptional

19 Oct 2014

MariaC.

Central Location

Hotel is located in a very convenient location within walking distance to 2 subway stations, Seoul City tour bus stop steps away, within walking distance to major attractions. On the KAL bus stop from Incheon Airport (first stop). Would definitely return to this hotel. Friendly staff and well spoken English.

10/10

Exceptional

10 Sep 2014

Executive

Beautiful Hotel. Well presented and organised

The staff were pleasant and cautious. The relaxation services were the best I have ever had. The Food was very good. The waiters well mannered. Breakfast had quite a lot to choose from.

10/10

Exceptional

08 Sep 2014

James

Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless;
Well presented rooms

10/10

Exceptional

27 Aug 2014

Raul

GOOD 5 Star Good Star No Store or close only to Canton Fair

10/10

Exceptional

14 Jul 2014

Abhishek

Perfect location if you're visiting Canton Fair

Had a wonderful experience in July 2014. We were in Guangzhou for a fair at the Canton Fair exhibition grounds. The hotel is right behind and is connected to the exhibition hall through a walkway, so it goes 5 mins. The staff was extremely courteous and made our stay pleasant. Excellent facilities. Didn't try the food much cos we are vegetarian. Would highly recommend for anyone visiting the Canton Fair. The city centre is about 20 mins by cab and there's a subway station within 5 mins walk as well.
PS: We were upgraded to a suite so that made our stay even more worthwhile. We had an excellent view of the city and the Canton Tower from our 37th floor suite.

10/10

Exceptional

27 Feb 2014

Verified traveler

Great hotel and convenient to Exhibition buildings

Great hotel and convenient to exhibition. Food excellent.

10/10

Exceptional

07 Feb 2014

Eddie L

rating

Westin Pazhou is a very comfortable hotel, spacious and clean, modern and efficient. A very overall high rating. We stayed during low season and find it a very leisurely place.

Partner

6/10

Pleasant

02 Jan 2014

Chan

not in the downtown

Room is not bad, but it is not in the downtown

6/10

Pleasant

31 Dec 2013

Saburu

hiccups in services

1) staffs not knowledgeable about areas/GZ, lacking 5* service quality and anticipation. 2) mid-night noises generated by nearby rooms was not stopped or ignored by management, 3) rude behavior by a lady at the Executive Lounge present a very poor picture of the hotel.

8/10

Excellent

25 Dec 2013

Sanna

Loved the rooms but the food options are not good.

Great rooms, excellent location for Canton Fair, however I stayed there when there was no fair and the hotel was very quiet, the buffet restaurants offered very limited choice of food probably because of only a few guests..

10/10

Exceptional

19 Nov 2013

Verified traveler

Close to Exhibition

Excellent choice if you are attending Pazhou exhibition, hotel rooms are some of the nicest around for the price, staff were well trained, friendly and professional.

6/10

Pleasant

20 Oct 2013

Business Class

Very Convenient for Canton Fair

First time at this Westin. Extremely convenient for the Canton Fair. (Own entrance) Very comfortable rooms, and good service. Only complaints were why can we not have hot plates to have out hot food on? I hate it when my food goes cold before I have finished eating!!! Lobby lounge bar is very poor compared with the nearby Shangri La!!! Will I use this hotel again, yes.

10/10

Exceptional

10 Sep 2013

paul

Facilities: Top of the line; Value: Fantastic; Service: Go the extra mile; Cleanliness: Pristine;
out of the way but 20 minutes into the city on quick expressway

Partner

10/10

Exceptional

21 Aug 2013

Rodrigo

Perfect!!

We can get no better. Very clean, nice furniture, great restaurants, you will not regret.

10/10

Exceptional

16 Jun 2013

Steve

Satisfy everything

10/10

Exceptional

16 Apr 2013

Jason

Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

10/10

Exceptional

05 Apr 2013

Verified traveler

They best 5 star hotel in the city

This hotel is one of the best hotels in Pazhou. The staff was extremely helpful and the location is perfectly located across from the convention hall. I will definitely stay their again.

8/10

Excellent

22 Mar 2013

Mei

Nice hotel; stay away from the Japanese restaurant

Very good location if your sole purpose is to visit the fairgrounds. Good 5 star quality stay but with the exception of the Japanese restaurant where we had dinner one night. Overpriced for somewhat common food, imagine paying RMB128 for some simply tossed mushrooms that tasted like its just tossed wt soy sauce. And the fried rice is totally disappointing. Not even worth a fragment of the price paid for. Really regretted dining there and paying RMB1200 meal for 2 pax for such low standard food.

Apart from that, the hotel is still brand new and clean, so it was comfortable. Only wish they had better supportive pillows.

8/10

Excellent

03 Oct 2012

Cynthia

A bright, modern hotel with not too many people.

Everything was great except one light bulb is not working in my room and the swimming pool water temperature is a bit too cold.

Family

10/10

Exceptional

18 Jul 2012

Peter Y

Wonderful Hotel

Its an excellent hotel!!! Worth rate too. A little bit far away from City center.

10/10

Exceptional

30 Apr 2012

Verified traveler

Outstanding

Great in every respect. Only quibble is the I very cheap wine served in the club room. But the Ritz was no better.

10/10

Exceptional

24 Apr 2012

Graeme

Facilities: Restaurants limited; Value: inflated pricing trade fa;

8/10

Excellent

31 Mar 2012

MicmacMarn

Great for exhibitions

Very good hotel. Extremly good for attending trade exhibitions.
Breakfast not as good as Westin Hangzhou.

8/10

Excellent

02 Mar 2012

AMBARISH

FOR SOME REASON THE AIRCONDITIONING WAS BAD AND I ACTUALLY FELT SO HOT AND STUFFY THAT HAD TO TAKE A COLD WATER SHOWER, COMPLAINT AT THE FRONT DESK WAS NOT RESPONDED TO WHICH WAS A SAD THING, PASSAGES WERE NICE AND COLD...WONDER HOW ... DID COMPLAIN TO THE FRONT DESK ON CHECK OUT , WERE ASSURED BETTER RESPONSE THE NEXT TIME?????????