Name: Daiichi Takimotokan
Address: Noboribetsuonsen-Cho, Noboribetsu-Shi, 55, Hokkaido, JP

10/10

Exceptional

22 Jul 2026

Craig

Wonderful stay! The staff were all very respectful and welcoming and felt proud to be working there. The rooms were lovely and the onsens were so varied and well maintained. The buffet breakfast was delicious and the food was cooked with care. Overall, a great experience in a fantastic location for sightseeing and with some delicious places to eat nearby (and of course conbini :).

Family_with_children

10/10

Exceptional

21 Jul 2026

Diane

The keiseki meals were fabulous. Our private onsen was perfect.

Partner

10/10

Exceptional

14 Jul 2026

Elizabeth

Beautiful, tattoo friendly hotel.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Alison

Everything about our stay was excellent. The service was great, rooms were roomy and clean, food was delicious, and the public bath experience was more than we could have asked for. We also enjoyed the area around the resort.

Partner

10/10

Exceptional

11 Jul 2026

Oscar

wonderful onsen facility. The swimming pool with kids slides were amazing! Room was clean and spacious. Perfect stay!

Family_with_children

4/10

Poor

05 Jul 2026

Jaeyoon

Room is like a motel. Small bathroom sink. Hotel staff tells you incorrect information regarding hours and onsen usage. Had issue where they couldn’t see my purchased buffet. Hotel staff told me it’s not their problem and urged me to leave them. Onsen was good, but not amazing. Just stay at a cheap motel and use the day pass onsen for 2250 yen.

10/10

Exceptional

02 Jul 2026

zhener

Very nice environment and great location. Love the hot springs! Must go back again and staying longer!

Family_with_children

10/10

Exceptional

01 Jul 2026

Mary

The room was wonderful, and the Onsen was the best: huge with epic views. Our kids loved the indoor pool and slide, and the buffet breakfast was a real treat. One of our favorite places we’ve visited in Japan!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

HsiuYu

The hotel and room are very clean. The outdoor onsen hot springs are fantastic! The location is excellent to go to the Main Street and trails. Overall we were pretty enjoy the staying!

Family

10/10

Exceptional

28 Jun 2026

Jody

This hotel was a short walk from the bus station which made it very convenient. The hotel itself was a great place to stay. We loved everything about it. The breakfast buffet was amazing. We had the dinner buffet two nights in a row because the food was so good. We will definitely stay here again on future trips to the area.

Family

10/10

Exceptional

24 Jun 2026

Wing Yee

Beautiful clean space and comfortable futon beds. Wasn’t expecting that fold out futons had timings, so had to DIY since we wanted to rest after checking in while the whole bed making service starts at 6 pm onwards only. Once all 4 beds are set up there’s no walking space… onsen, the main reason you are staying here, is great. Large spaces and pools, very relaxing!

Family_with_children

8/10

Excellent

14 Jun 2026

Janet

It was a nice location next to Jigokudan Vally and a hikeable distance to nearby sites. A street of shops, restaurants and 7-Eleven next door was nice to have. The staff was friendly and the hotel itself clean. The onsen definitely has an older interior and feel but a variety of soaking pools. We chose the dinner and breakfast buffet option. The dinner buffet was a little disappointing but the breakfast buffet was great. I’ve just had a better dinner buffet experience at other onsens with selection and taste.

Family_with_children

10/10

Exceptional

14 Jun 2026

Shally

Staff were fantastic and could speak enough English for us to communicate. The resort is definitely family friendly with the arcade basement level and the pool.

We used the free parking which is located offsite, but walking distance. Split your party up. Drop your bags off at the lobby and get checked in while whoever is driving goes to park.

The onsen was amazing with so many different options. It was a little nerve wracking at first, because it’s so revealing, but I got somewhat used to it. It was lonely being the only female in my party, but also lovely to have some alone time too and be able to switch pools at will.

The buffet breakfast was delicious and plentiful. On hindsight, I wish we’d reserved the in-room kaiseki dinner and gotten the full ryokan experience.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Xavier

Excellent

Family

10/10

Exceptional

07 Jun 2026

Sandra

Best hotel - relaxing, top-notch food, great Onsen, very helpful staff. Wish we spent more time there instead of just one night

6/10

Pleasant

03 Jun 2026

ISIN

I have been other quite similar thermal resorts across Japan and this one was among the worst. Drink offering (only few items) in the onsens goes till 20:00, no ice cream, no other stuff that you can easily find after your onsen experience in other hotels. The staff, especially external staff (fortune teller) doesnt seem to care about its opening hours and leave hours earlier. A very big old building and that s about it.

Self

8/10

Excellent

31 May 2026

Dehui

Dai-ichi Takimotokan is a huge onsen resort and a great base for exploring Noboribetsu.

The room was comfortable and reasonably sized, although the bathroom felt quite small. I suspect this is because most guests are expected to use the public baths instead.

The onsen facilities were the highlight of the stay. There were multiple pools to choose from, including sulfur baths, salt baths, jet baths, as well as sauna and steam rooms. The dressing area was enormous. I visited both before and after dinner and never found it overly busy.

The resort itself is like a small town, with souvenir shops, a mini mart, game rooms, restaurants, and plenty of facilities to keep guests occupied.

Service was excellent. The front desk staff spoke fluent English and were very helpful in advising on bus schedules and nearby attractions.

We arrived by train and took the bus from Noboribetsu Station to the onsen area (¥450 per person). As we arrived in the evening, we had a short uphill walk from the bus terminal to the hotel. There is a bus stop directly outside the hotel, although service ends in the late afternoon.

The breakfast buffet was decent but unremarkable. Dinner was better, with unlimited snow crab legs, ikura, sashimi, cooked dishes, two types of rice, and two soups. The variety was impressive, though the overall quality was average and the crab seemed frozen and reheated.

Overall, the excellent onsen facilities, extensive amenities, and helpful staff made the stay enjoyable,.

Partner

8/10

Excellent

30 May 2026

Michael

Onsen and amenities wonderful. Room and hotel a little dated. Next to bus stop. Hell Valley just a few minutes walk away.

Partner

10/10

Exceptional

18 May 2026

Yukiko

The hot springs were amazing. I was lucky enough to see wild deer while enjoying the outdoor bath, which made the experience even more special. There were so many facilities, including souvenir shops, a game center, karaoke bars, restaurants, and even indoor pools. We only stayed for one night, and honestly, it wasn’t enough time to fully enjoy everything this place had to offer.

Family

8/10

Excellent

15 May 2026

SUPRANEE

The onsen is very amazing. Varieties. Nice and polite staff. Nearby attractions are wonderful.

10/10

Exceptional

14 May 2026

Hang

Great stay in the manga room. Japanese drum performance in the evening is a plus!

Self

8/10

Excellent

24 Apr 2026

Felix

Parking on site was free, hotel is clean, huge Onsen! Room was a tiny bit small for 4.
Overall good hotel

8/10

Excellent

06 Apr 2026

Louise

Best onsen hotel in Noboribetsu. Some parts of the hotel is a bit dated but clean.
Buffet has a good range of options. Good range of shops, restaurants and entertainment inside the hotel.
Location is easily accessible by car and bus. Hotel is situated 2 minutes walk from Jigokudani Valley

Family_with_children

10/10

Exceptional

03 Apr 2026

Kin Wang Thomas

Room: large and cleanliness is top notch. With a fairly large wardrobe containing a safe (password lock), different sizes of yukatas (bathrobes) and slippers (learner - for hotel indoor use; plastic flip-flops - for both indoor and outdoor use). Centralised air conditioning sometimes can be too hot, so you can ask for a circulator fan at the front desk.
Staff: same as other places - sometimes can be more friendly when you speak Japanese; nothing more to ask for, really.
Parking: despite the hotel owning a lot of parking spaces, during peak seasons it still can be very crowded but no worries, staff will guide you to the nearest public parking space which then can be used for free when presenting the parking coupon the staff gave you during check in.

Self

10/10

Exceptional

31 Mar 2026

Wing

This hotel truly felt like a five-star home. From the moment I arrived, the service was impeccable. Although the parking entrance is a bit tricky to find, the staff at the main entrance were incredibly helpful, guiding me to the designated lot and immediately assisting with my luggage. The check-in process was seamless and efficient.
The Onsen Experience:
Located in a renowned hot spring area, this hotel’s onsen facilities are second to none. They cater to everyone’s needs, including lower-temperature baths for those with high blood pressure, and both indoor and outdoor options. I was particularly impressed by the impeccable cleanliness—I didn’t see a single stray hair on the floor as staff were constantly cleaning. They also provide high-quality, complimentary toiletries and skincare products that were so good I ended up buying some at the hotel shop.
Room & Comfort:
I stayed in a Western-style room which was spotless and well-organized. The view of the snow-capped mountains from the window was breathtaking. It was a very restful stay, and I loved the convenience of being able to walk around the hotel comfortably in the provided yukata.
Dining & Location:
The breakfast buffet was incredible, with an extensive variety of exquisite dishes—there were so many options I couldn't even try them all! The location is also perfect, just a short walk to the famous Jigokudani (Hell Valley) and the local shopping street.

Partner

10/10

Exceptional

21 Mar 2026

Kay Heong

Great onsen and buffet dinner provided.
However, that the window blind shade is unable to black off the morning sunlight into the room. Hence, wake up very earlier in the morning around 5am. Thanks.

Partner

8/10

Excellent

20 Mar 2026

Ching Ngar

We like the swimming pool that we can attend. We enjoy swimming pool and slide while that was snowing outside.

We lived in the new part of the hotel, which is a bit far away from most of the facility. But we prefer new part, so that is good for us.

The reception staff are very nice to us. Especially while we compare to the man who lead us in when we drive in. He was impatient and he was a bit rude to my partner. I felt like is because I am a lady driver who did not speak in their language.

The breakfast is a bit lower than our expectation. We hope that at least the food is warm enough to eat.

Partner

10/10

Exceptional

19 Mar 2026

Victoria

I had really enjoyed the Grand Baths. Although at first, I was very self conscious about being naked, as the time passed, I was more into the different baths itself. My favourite was the outdoor bath with the hot water and cold breeze. It was very refreshing.

Family

10/10

Exceptional

19 Mar 2026

Aaron

Valley was ver close and the onsen was excellent

Friends

10/10

Exceptional

15 Mar 2026

Tan

Great onsen hotel. Food is great too

10/10

Exceptional

23 Feb 2026

Sarah

Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)

Partner

10/10

Exceptional

21 Feb 2026

Leah

The amenities and breakfast were great and the kaiseki meal was amazing. Would definitely recommend staying here. The surrounding town is great and has dining options as well.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Ida

Big onsen hot spring with 35 pools and tubs, underground indoor swimming pool; succulent buffet with anything you possibly can imagine are available. During my stay, hotel hosted an annual devil festival with traditional dances, rice cake bitting, and onsen water fight competitions between two almost naked young athlete groups - so much fun in Noboribetsu.

Leisure Family

8/10

Excellent

04 Feb 2026

Yoojin

Good place to relax.

Leisure Family

10/10

Exceptional

30 Jan 2026

Noah

The room was very nice, and it was fun that they provided a yukata in the room and made it easy to obtain more in the lobby. The grand bath was enormous, and I had an excellent time soaking in the different kinds of onsen water. The outdoors section of the bath was absolutely wonderful in the winter. It was also great to have the area behind the lobby before the grand bath with the restaurant, shopping center, capsule toy machines, and arcade; I really appreciated having those inside the hotel, especially during the frigid winter when I would have had to get out of the yukata and into winter clothes to go into town.

Self

10/10

Exceptional

28 Jan 2026

biyi

Very nice and neat room with Japanese style.

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Soo Yeun

Clean room, massive onsen, but the buffet breakfast or dinner could be better.

Leisure Family

10/10

Exceptional

18 Jan 2026

JENNY

room is very clean and big，staffs are very nice and the atmosphere is so good

Leisure Family

10/10

Exceptional

17 Jan 2026

Tan

Great chill onsen hotel. Friendly staff.

Leisure Family

8/10

Excellent

08 Jan 2026

Junji

An amazing staff great services

Leisure Friends

10/10

Exceptional

07 Jan 2026

Xiaomin

A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic.

Leisure Family

10/10

Exceptional

01 Jan 2026

Shih-Ping

We forgot our passports and cash in the safe after checking out. The hotel kindly sent them to our next destination. We had an excellent experience at the onsen and with the dining.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Ying To

The staff were nice and the onsen was the biggest I've been to in Japan.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Adam

Noboribetsu is an amazing town and the ryokan is well worth the stay!

10/10

Exceptional

18 Dec 2025

Wooi cheng

Come Hokkaido must must must stay here !!!
Great dinner and breakfast
Super great osen!!!

Leisure Family_with_children

4/10

Poor

16 Dec 2025

Jiarui

Hot Spring is good, but I can’t appraise on anything else. Room and reception service is just in average level - doesn’t worth that price. The restaurant service is the worst I have ever had in Japan, that is a shame. Food doesn’t worth that price AT ALL (appr. 120 USD for two buffets breakfast and dinner). Especially some staff there is drastically terrible, unfriendly, even offensive. Show no basic respect to their customers. I feel I was discriminated because I’m not Japanese. shame shame shame! I’ll never visit that place again unless they permanently close that place of fraud, and I’ll stop everyone I know staying that place - taking their hot spring is generally okay, but you should never even pay a penny to eat nor stay there.

Leisure Partner

8/10

Excellent

13 Dec 2025

Victor

Outstanding buffet dinner and breakfast. The outdoor onsen is a very authentic Japanese experience. Hotel location is convenient and close to everything. Will definitely come back for another stay!

Leisure Family

10/10

Exceptional

11 Dec 2025

Clara Ching Ngar

Excellent

Partner

10/10

Exceptional

04 Dec 2025

Jaime

Everything !

Leisure Family

10/10

Exceptional

02 Dec 2025

Cheong Yin

The room was clean, amenities were plentiful, breakfast offering had good variety and was delicious, and the onsen was great!

Leisure Self

10/10

Exceptional

01 Dec 2025

Jonas

It was a great, clean facility. The breakfast was next level!

Leisure Partner

10/10

Exceptional

21 Nov 2025

Pankaj

Wonderful property, beautiful rooms, lovely ambiance and atmosphere, great location, fantastic staff, great amenities; and Onsen is to die for.

Leisure Family

10/10

Exceptional

18 Nov 2025

Yuxuan

Hotel was beautiful and close by to the attraction spots
Great spacious rooms and lots of amenities on site

Friends_and_family Friends

8/10

Excellent

16 Nov 2025

Man Ling

Overall a good stay. The buffet dining and breakfast has variety of choices and delicious.
The only downside is the mattress used for Japanese style room not comfortable enough.

Leisure Partner

10/10

Exceptional

15 Nov 2025

James

Spotless room. Nice staff. Amazing hot spring and good buffet.

Leisure Partner

6/10

Pleasant

15 Nov 2025

Thomas

Overall facility was good. Except when we booked for 3 people including a toddler age of 4, Expedia did not mention that bedding for toddler in a Japanese style room is not included even though meal is. We were only told at the hotel that there is a 2200 yen surcharge if we wanted to add a bedding for the toddler.

Leisure Family_with_children

6/10

Pleasant

13 Nov 2025

Sherry

Room and staff ok for price paid.

Food variety is reasonable.

Partner

10/10

Exceptional

08 Nov 2025

Andrew

The best of the best in noboribetsu. The view from the baths cannot be beat. One morning I had the pleasure of bathing in the outdoor bath right next to a baby deer and it’s mother.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Alex

Dai-ichi is a place we would 100% recommend staying for anyone considering Noboribetsu. The room was spacious, the hotel and amenities were excellent.
But the main appeal was the public onsen and location were astounding. There were many pools to choose from in a range of temperatures. There were both indoor and outdoor pools that offered different experiences.
There was plenty of space and having a cool drink while onsening outdoors was a particular highlight.
The breakfast had a large range of options offering both western and Japanese cuisines.

Leisure Friends

8/10

Excellent

06 Nov 2025

Josian

Greatest bath in all of Hokkaido. Amazing.

Leisure Family

10/10

Exceptional

30 Oct 2025

Mabel

The hotel is conveniently located right next to Hell Valley and across from several restaurants, making it ideal for both day trips and overnight stays. My only complaint is the strict check-in policy—check-in starts exactly at 2 p.m., with no early check-ins allowed, so plan your visit accordingly.

The hotel offers a variety of amenities, including a gift shop, several restaurants, game and karaoke rooms—great options for families or anyone looking for a relaxing staycation. My family and I stayed in a Japanese-style tatami room in the South Wing. While the room was cozy, it felt a bit small and dated. The bedding was warm and comfortable, though I wouldn’t recommend this room type for elderly guests, as getting in and out of the futon might be difficult.

There are several types of onsen baths available, including steam and sauna rooms—honestly, too many to try them all. I also had my first Kaiseki dinner after visiting the onsen, and it was a wonderful experience.

Overall, I was happy with my stay and would recommend this hotel for a relaxing visit to Hell Valley.

Leisure Family

10/10

Exceptional

22 Oct 2025

Byungchan

The onsen was clean, had a ton of different baths, and felt well maintained. Swimming pool area was nice as well. The staff here can speak fluent English, so it helped quite a bit with our check-in. Dinner and breakfast buffets were wonderful, worth a try at least once if you are able to.

Partner

10/10

Exceptional

22 Oct 2025

Nicole

This location is beautiful! You are are need hell's valley so expect the sulfur infused water smell to permeate you stay.

Know that if you stay in the south tower, the pool and onsen is in another tower which is the opposite end of the property. Be sure to bring your key everywhere. You need it for the elevators, and to get into the onsen and pool.

Staff is very friendly and helpful and do their best with us english speakers!

The room has comfortable beds, lovely window coverings. The bathroom is all in 1 - shower, sink and toilet together. This is the first time we have had that in japan!

There is a real closet to hang your clothes.

The give you instructions on how to adorn the clothing correctly. Once you get to the onsen it is a little over whelming for a first timer - aka me. This is my experience on the female side.

1. grab a big towel and a hand towel from the attendant.
2.put your shoes in the cubbies when you enter the room
3. you can put your phone and valuable in the small cubby right there that you can lock
4. you can put your robe and what not in a basket further in, you can also keep your valuables and get a bigger locker.
5. take your hand towel and head into the bath
6. wash up - either a full shower type activity or the cup and spring water to the right.
7. enjoy the bath.

There are manny different types of baths. Lovely place, good food, kaiseki was great.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Mary

The grand Bath was amazing

Leisure Friends

10/10

Exceptional

14 Oct 2025

Valerie

A wonderful place to stay. Amazing surrounds, lovely room, wonderful staff, great buffet.

Partner

10/10

Exceptional

07 Oct 2025

heerei

I relaxed at the spa. Staff was kind and able to cimmunicate in English. The buffet was great but the crabs were too salty.

8/10

Excellent

01 Oct 2025

ida L

Amazing

Friends_and_family Family

8/10

Excellent

28 Sep 2025

SiewHuay

We had a nice 3 pax room with comfortable twin beds for all. Not sofa bed. Our room was next to a wooded area and we opened the window to let in fresh air. And we saw deer from the room. A buffet breakfast was included in our rate and the spread is excellent. The location of this hotel is just 5 mins walk from the Hell Valley and restaurants in the little town area.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

debra

I enjoyed my stay here. It was incredible! The breakfast was delicious. The thermal baths were fantastic, many different types, some indoor and some outdoor baths. Different healing properties in each one.

Leisure Family

10/10

Exceptional

25 Sep 2025

Kathryn

The onsen is extensive with 5 different types of mineral baths. A tourist destination for Japanese families and others. Jigokudani (Hell Valley) is right next to the hotel and interesting to explore. It was pouring throughout our stay so only explored the onsen area of town.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Melvin

Relaxing onsen hotel

Incredible onsen resort. Very large, onsen with 5 different types of water. Great location right next to Hell’s Valley. A little difficult to get to if you arrive late as I did into Norobetsu; the bus to Norobetsu Onsen does not run often at night and I could not find any taxis at the station. Huge buffet with a range of dishes for dinner and breakfast with my room but the menu did not change at all over 3 nights; I would have preferred some variety. But all in all a very relaxing stay

Self

10/10

Exceptional

23 Sep 2025

Shujie

Wonderful and beautiful hotel with amazing onsen, great food, very friendly and helpful staff. It really worth the experience.

Leisure Self

10/10

Exceptional

19 Sep 2025

Brian

I chose the hotel based on the recommendations of others before me. I was not disappointed; in fact, the hotel exceeded my expectations. I shall long remember my stay - quite simply, wonderful.

Leisure Self

10/10

Exceptional

16 Sep 2025

Jeffrey

We had the traditional tatami room. It was very clean and we slept well on the futons. The onsen facility is fantastic with lots of baths with different agitation levels. The shower and locker area was well-maintained and stocked with supplies.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Weixiao

Perfect

Leisure Family

8/10

Excellent

15 Sep 2025

SIU MUN

Hotel Onsen is wonderful.

Leisure Family

8/10

Excellent

13 Sep 2025

Christian

All in one ryokan. Can be a bit busy but service is excellent.

Leisure Family

10/10

Exceptional

13 Sep 2025

tammy

Lovely onsens, great staff and communication, dining options great and overall wonderful experience during festival!

Leisure Partner

2/10

Poor

13 Sep 2025

Anna

This hotel is out of the date, it’s so old and all facilities are old, strong old smells, and the food is terrible compared with the charge.

Leisure Family

10/10

Exceptional

12 Sep 2025

Wai

Amazing onsens. Walking distance to main attractions

Leisure Family

10/10

Exceptional

08 Sep 2025

Chiew

Probably the best hotel in the area with about 18 pools in the male section. The main pools have fantastic view of the Jigo valley. We had Kaseki dinner for 2 nights and both were fabulous. Staff are helpful from the doorman, Jonathan, parking attendant to the reception staff. We like to give special compliments to the Leader of the food & catering, Ms Kanako. She’s absolutely gracious, highly service minded and made our dinner very enjoyable. Overall, we enjoyed our stay here. The hotel location is also within walking distances to the river stream foot hot spring, the Bear park and the Jigo valley.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Verified traveler

Friendly

Partner

10/10

Exceptional

02 Sep 2025

XIAO HUI

Overall is excellent, worth the money.

4/10

Poor

28 Aug 2025

Lucy

Not clean. Staff is not friendly

Leisure Family

10/10

Exceptional

25 Aug 2025

Marin

Fantastic hotel! Spacious, neat and tidy room, yummy buffet food, dazzling array of products in souvenir shop, easy to access as bus stop is just steps distance in front of main entrance ….
Just one thing, it would be perfect if in-hotel coin laundry available.

Leisure Family

8/10

Excellent

23 Aug 2025

Yoon

Loved room in east building. Dinner buffet wasn’t that great.

Leisure Family

10/10

Exceptional

21 Aug 2025

yusuke

Very detail matters. This onsen facility cares a lot of detail. Staff are kind and well trained. My wife and I can see very detail “Omotenashi” in room, restaurant, onsen and staff service. It was really impressive. If we will stop by Hokkaido again, we want to stay again and see if there will be any small improvement (Kaizen) there.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Warren

Surprisingly unique Onsen experience with natural hot springs for wading and foot baths available in the surrounding pathways. Noboribetsu is a must visit destination for travelers to Japan who desire something different and away from the busy streets of Tokyo, Osaka and other popular spots.

10/10

Exceptional

11 Aug 2025

Eddy

Excellent hotel. Stayed here for 2 nights and it was an excellent choice. We had a nice hike after a big breakfast followed by onsen in the afternoon. Hotel was perfectly situated.

10/10

Exceptional

10 Aug 2025

Jailem Angelina

Right next to Hell Valley. Perfect location. Lots of hot springs options in the hotel itself.

Leisure Family_with_children

8/10

Excellent

07 Aug 2025

Karine

It’s an older big hotel. Parking away was not that convenient. Definitely needs some updates.
But the best part of it is onsen of course.
Yes, it’s very dated too, but per my understanding they have the best selection of verity of onsens, because they are the closest to the source!
Each bath shows the content of the minerals which is very helpful.
The dinner of almost 12 meals was pretty good. But I would not say everything was delicious. But definitely very interesting experience.
Breakfast buffet was good too, a little crowded thought.
I usually prefer newer and smaller hotels … but this one had the most health benefits because of the onsen. So I would definitely recommend this hotel for someone who wants a good onsen experience. Not a fancy one though!

Business_and_leisure Family

10/10

Exceptional

29 Jul 2025

CHAI XIAN

Have biggest onsen and combo swimming pool inside the hotel.
Opt for dinner and breakfast, defintely enjoy the stay there.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Fumiko

The hotel was really nice place to stay with many different kinds of hot springs. The dinner buffet was great as well the breakfast. The first staff who took care of our check-in (I think she was Chinese lady) spoke super-fast Japanese that I had a tough time understanding (by the way, I am Japanese). I know that check-in can be busy with people waiting for their turn but wish that she spoke a bit slower. Otherwise, it is a wonderful place to stay!

8/10

Excellent

28 Jul 2025

Eric

Amazing Onsen, the property is getting a bit tired in places and could do with a renovation. The traditional room was great.

10/10

Exceptional

25 Jul 2025

Tiffany

Love the open air onsen

Location - Short walk to Hell Valley

Leisure Family

8/10

Excellent

23 Jul 2025

Eng Pin

Excellent spread of food .

Leisure Partner

10/10

Exceptional

13 Jul 2025

Wakako

1つの施設で5種類の泉質の温泉（温度調整目的での若干の加水はあるようですが、基本かけ流し）が1か所の大浴場で楽しめるというのは非常に魅力的です。チェックイン直後、夜、翌朝の3回楽しみました。

お部屋はロビーからは最も近いけど浴場からは一番遠い南館でしたが、お部屋は非常にきれいで清潔で満足です。

朝食のみ館内でいただきましたが、地元の食材を利用したメニューも多く、こちらも満足です。

再訪したい場所です。

Leisure Self

10/10

Exceptional

10 Jul 2025

Kim-Huei

The breakfast and dinner buffet were very high quality. The Kaiseki dinner wasn't too impressive, given how much it costs. We didn't like some of the dishes, and there was too much food for the kids without an option to pay for a smaller kids portion.

Leisure Family

8/10

Excellent

10 Jul 2025

Qu Tian

The view is good

8/10

Excellent

08 Jul 2025

Peiyi

It is good