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Hotel Mahoroba

Hokkaido · Japan

65 Noboribetsuonsen-cho, Noboribetsu-shi, HokkaidoView location

8.6/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mahoroba

Located a 10min walk from the Jigokudani Valley or 5min walk from Bear Park. The 398 guest rooms are equipped with bath/Shower toilet, A/C, TV, Telephone, Safe, Refrigerator, Coffee/tea facilities, Hairdryer, Trouser press (upon request), towels, Shampoo/Conditioner, Soap, Comb, Toothbrush, Razor, Slippers and Yukata robes.

Services include Front Desk, Tea Lounge, Stalls, Game Spot, Night Lounge, Karaoke Box, Ramen Noodle Spot, Banquets host up to 300 seated guests, Conference room, Restaurant, Aroma Spa and Natural hot springs.

Read more about this hotelShow less

Located in Noboribetsu (Noboribetsuonsencho), Hotel Mahoroba is within a 15-minute walk of Jigokudani and River Oyunuma Natural Footbath. This ryokan is 25.6 mi (41.2 km) from Lake Toya and 2.9 mi (4.7 km) from Date Jidaimura. Stay in one of 398 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Concierge
Spa
Entertainment
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years to stay in a smoking room.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note this property does not accept single-occupancy bookings.
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Jigokudani 0.6 km / 0.4 mi
River Oyunuma Natural Footbath 1.2 km / 0.8 mi
Date Jidaimura 4.8 km / 3 mi
Shikotsu-Toya National Park 5.3 km / 3.3 mi
Kojohama Onsen 5.4 km / 3.3 mi
Lake Kuttara 6.2 km / 3.9 mi
Noboribetsu Grand Hotel 7 km / 4.4 mi
Noboribetsu Marine Park Nixe 7.4 km / 4.6 mi
Orofure Pass 15.4 km / 9.5 mi
Itanki Beach 26.5 km / 16.5 mi
Upopoy National Ainu Museum and Park 28.4 km / 17.7 mi
Shiraoi Tourist Information Center 28.5 km / 17.7 mi
Lake Poroto 29.4 km / 18.3 mi
Tokkarisho Lookout 32.2 km / 20 mi
Cape Chikyu 33.5 km / 20.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 398
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Newspapers
Show 11 more facilities & services
  • Luggage roomExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room: 1
  • Game room
  • Nightclub
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Mahoroba

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Mahoroba

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-3

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Mahoroba

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Hotel Mahoroba

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Mahoroba

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Mahoroba

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE JAPANESE ROOM NON SMOKINGSINGLE • JAPANESE ROOM NON SMOKINGSGL.JE-NM

    Photos are not available for this room type.

    Hotel Mahoroba

    SINGLE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 2SUITE • CAPACITY 2SUI.C2

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SMOKINGDouble or Twin • SMOKINGDBT.JK

    Photos are not available for this room type.

    Hotel Mahoroba

    Double or Twin SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Mahoroba

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Hotel Mahoroba

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Mahoroba

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Hotel Mahoroba

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM JAPANESE ROOM SMOKINGFAMILY ROOM • JAPANESE ROOM SMOKINGFAM.JE-JK

    Photos are not available for this room type.

    Hotel Mahoroba

    FAMILY ROOM JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 4TWIN • CAPACITY 4TWN.C4

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE JAPANESE ROOMSINGLE • JAPANESE ROOMSGL.JE

    Photos are not available for this room type.

    Hotel Mahoroba

    SINGLE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Hotel Mahoroba

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hotel Mahoroba

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Mahoroba

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Mahoroba

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-4

    Photos are not available for this room type.

    Hotel Mahoroba

    SUITE NON SMOKING

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    Guests: 1–8 • Adults: max. 8 • Children: max. 5
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    SUITE
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    NON SMOKING

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    Room code: SUI.NM-4

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  • SUITE CAPACITY 4SUITE • CAPACITY 4SUI.C4

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    Hotel Mahoroba

    SUITE CAPACITY 4

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    SUITE
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    CAPACITY 4

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    Room code: SUI.C4

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  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

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    Hotel Mahoroba

    Room GUEST ROOM

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    GUEST ROOM

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    Room code: ROO.GR

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  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

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    Hotel Mahoroba

    Double or Twin CONNECTING ROOM

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    Guests: 1–6 • Adults: max. 6 • Children: max. 3
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    Double or Twin
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    CONNECTING ROOM

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    Room code: DBT.CM

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  • Room NON SMOKINGRoom • NON SMOKINGROO.NM-2

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    Hotel Mahoroba

    Room NON SMOKING

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    NON SMOKING

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    Room code: ROO.NM-2

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  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

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    Hotel Mahoroba

    TWIN JAPANESE ROOM NON SMOKING

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    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
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    JAPANESE ROOM NON SMOKING

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    Room code: TWN.JE-NM

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  • SUITE SMOKINGSUITE • SMOKINGSUI.JK

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    Hotel Mahoroba

    SUITE SMOKING

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    Guests: 1–8 • Adults: max. 8 • Children: max. 5
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    SUITE
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    SMOKING

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    Room code: SUI.JK

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  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

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    Hotel Mahoroba

    SINGLE STANDARD

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    Guests: 1–1 • Adults: max. 1 • Children: max. 0
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    SINGLE
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    STANDARD

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    Room code: SGL.ST

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  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-5

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    Hotel Mahoroba

    SUITE NON SMOKING

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    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
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    NON SMOKING

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    Room code: SUI.NM-5

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  • Room SMOKINGRoom • SMOKINGROO.JK

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    Hotel Mahoroba

    Room SMOKING

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    SMOKING

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    Room code: ROO.JK

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  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

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    Hotel Mahoroba

    TWIN NON SMOKING

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

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    Room code: TWN.NM

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    Hotel Mahoroba

    Room JAPANESE ROOM

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    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
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    JAPANESE ROOM

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    Room code: ROO.JE

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Guest reviews

What other guests saying about Hotel Mahoroba

8.6
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
04 Jun 2026
Vivian
old (i mean not as modern) design of the building. Well maintained as we visited in 2016 and now in 2026 we decided to re visit.
Friends_and_family Friends
8/10
Excellent
04 Jun 2026
SAK LEAN
Good location.
Partner
10/10
Exceptional
20 May 2026
Alan
Great onsen hotel.
Family
10/10
Exceptional
19 May 2026
SANG YOUNG
Such an exceptional experience in Japan, My family still talks about this hotel :)
Family
10/10
Exceptional
17 May 2026
Karine
Très beau spa. Grands bains.
Family
10/10
Exceptional
15 May 2026
SANG YOUNG
Great onsen and amenities! It was the best experience I’ve had at any onsen
Family
8/10
Excellent
24 Mar 2026
Jennifer
A fabulous spot to unwind.
Partner
8/10
Excellent
27 Feb 2026
Katrina
What stood out for me was the onsen and the ryokan room we booked. Loved the touch of traditional and modern.
Partner
10/10
Exceptional
21 Jan 2026
Hui
Nice onsen, friendly staff
10/10
Exceptional
26 Oct 2025
Isaac
The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!
Leisure Partner
10/10
Exceptional
18 Oct 2025
Andrew
Staff were fantastic and very helpful.
Partner
8/10
Excellent
08 Oct 2025
AnnJoy
Room was very clean and nice. The private onsen was something i was looking forward to and i totally enjoyed it. Very spacious and clean room. The buffet was very enjoyable.

I will definitely make my way back.
Friends_and_family Family
6/10
Pleasant
31 Jul 2025
Michelle

Nice outdoor hot spring

Excellent transport access! Bed is comfortable, the hot spring is nice, the slide is very family friendly except overall the slide and rooms are a bit dated. The slide needs to be repaint as some of the paint are scrapping off. Staffs are very nice. The Yukata is cute! Very kids friendly. The buffet food are all deep fried. They have a tendency to put foreigner at one spot and it is very far away from the buffet table. Also the dinner buffet does not include drinks. Only provided water, tea, and coffee for free. Soft drinks and alcohol requires to pay.
Friends_and_family Family
8/10
Excellent
31 Jul 2025
Huy
Hotel is on the older side with small rooms and restrooms but it was clean. Food option in the area is very limited with restaurants closing early. Traditional Japanese style bed with folded mattress on the floor. AC system could be improved since room tends to be humid given location and area. Free parking available with lots within walking distance.
Leisure Family
6/10
Pleasant
17 Jul 2025
Youngok

it was OK, But bad for the price.

we had 1 night stay for Onsen in Noboribetsu. the main reason to choose this hotel is they provide with shuttle service from Sapporo, which is very convenient. The hotel is old fashioned and needs some renovation. The breakfast is sub par regarding the quality and the types compared to other hotels I had in this trip.
Partner
8/10
Excellent
16 Jun 2025
Chee Sien
Overall is fine, buffet quality is not the best, but still ok.
Leisure Family
8/10
Excellent
15 Jun 2025
Yuh Yiing
There were various types of hot tubs with different properties and temperatures. There was also a wide buffet spread for breakfast and dinner.
Leisure
6/10
Pleasant
13 Jun 2025
Jeff
The onsen was great but the breakfast is terrible.. The hotel was very old and the lobby light are off and front desk is mandated by a single person that doesn't speak English. Onsen doesn't open between 930am to 4pm. Door are using manual lock, aircon cannot adjust temperature.
Friends_and_family Family
10/10
Exceptional
10 Jun 2025
Ban Keat
Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Leisure Family
4/10
Poor
02 May 2025
Haruko
Check out time was changed from 11 am to 10 am. I didn’t feel front clerk was friendly when I checked in.
Leisure Family
8/10
Excellent
27 Apr 2025
Verified traveler

Holiday in Hokkaido

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Friends_and_family Family
10/10
Exceptional
24 Apr 2025
Verified traveler

Nice Hotel with good onsen! definitely will use ag

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
Friends_and_family Friends
10/10
Exceptional
19 Apr 2025
DEQING
good
6/10
Pleasant
14 Apr 2025
Grace
The room was too small and uncomfortable. other people make reservations for a bigger room.
And
There were too many people in the restaurant and it was uncomfortable.
8/10
Excellent
11 Apr 2025
Aura Gesha
A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
Leisure Partner
10/10
Exceptional
09 Apr 2025
Kimberly
The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the \"hells\" (jigoku). We would gladly stay here again.
Leisure Partner
6/10
Pleasant
20 Mar 2025
Wong
We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere.

If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
Leisure Family
10/10
Exceptional
17 Mar 2025
jacelyn
Food not so nice
8/10
Excellent
12 Mar 2025
She Chyi
Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
10/10
Exceptional
04 Mar 2025
Robyn
Great location. Near attractions. Good dining experience
Leisure Partner
10/10
Exceptional
10 Feb 2025
Rhiannon
Amazing hot springs and comfortable rooms!
10/10
Exceptional
08 Feb 2025
Chee Liang
Value for money as we have booked the price included half board. It is also conveniently located 5 minutes walk from the bus terminal.
Business_and_leisure Family
10/10
Exceptional
03 Feb 2025
Verified traveler

Great onsen

Great hotel with a fantastic onsen. Lots of common area to relax. Great dinner buffet. Breakfast was good but not as great as dinner. Friendly staff. Good location within the area.
Partner
10/10
Exceptional
22 Jan 2025
Wenqing
The service provided by the staffs are exceptional. We booked a traditional Japanese room with futon beds and the beds were prepared by the hotel staffs. The room feels a bit old but very comfy and clean. Both buffet dinner and breakfast were included and not to mention the great onsen. The view from the outdoor onsen on level B2 after snow completely fullfilled your expectations. We will definitely return to this venue in future.
Leisure Family_with_children
6/10
Pleasant
12 Jan 2025
Kevin
Typical large hotel catered to the tourist groups; clean and well maintained. However the buffet dinner and breakfast have very limited menu and the quality is below average…
Leisure Family_with_children
10/10
Exceptional
01 Jan 2025
Pill Geun
Great
Leisure Family
8/10
Excellent
24 Dec 2024
Chan Moon
Decently priced hotel for a night stay with dinner included.

However, the dinner buffet & breakfast standards seems to have detiorated post covid as the spread & food choices was a lot better previously
Leisure Family
10/10
Exceptional
04 Dec 2024
JING
We had relax and comfortable 2 nights stay and really enjoyed the onsen. Breakfast and dinner are buffet style with nice seafood. The hotel is only 2 minutes walking from the Noboribetsu Onsen bus terminal which is handy especially when it is snowing.
Leisure Family
10/10
Exceptional
01 Dec 2024
leonard
Their Onsen is marvellous and location is near to places of attraction
Leisure Family_with_children
8/10
Excellent
19 Nov 2024
ANNIE
Breakfast varieties not as many as expected, such as juice, coffee not much choices. Onsen is great though.
Leisure Friends
10/10
Exceptional
15 Nov 2024
Evan
The onsen available are amazing
Leisure Family
10/10
Exceptional
15 Nov 2024
Siya
The onsen was spacious and picturesque. Buffet was tasty too. Great value for the entire package.
Leisure Family
6/10
Pleasant
06 Nov 2024
Julie
I stairs at the Japanese style room. I have been japan many times and this is the most dirty bathroom I seen. Before I check out I used my old toothbrush and try to clean the sink. I am curious to see if the sting is removable or not. Sure enough those dirt came off. If you want a clean room from this hotel you need to spend the money. It seems like they only spent time and effort to maintain the most expensive rooms. My friends who traveles with me spend the money and stay in a room with private Osen and their room is clean. The price difference between our rooms were 3 times the amount. This hotel is showing its age. The public Osen is clean. I only have complain towards the cleanliness of the room. The meals are good.

All I can say is go to the public bath to take your bath and don't use the washroom if you stay in room at the lower price tier.
Leisure
10/10
Exceptional
01 Nov 2024
Yueyue

Relaxing stay

It was a big hotel and there were large groups, but the hotels managed well. The car park was automatic and there was staff guiding you. The buffet was busy but food was sufficient. The quality was better than expected and we even had crab legs included. I didn't expect as I saw somewhere mentioned it was withdrawed. The room was spacious. The onsen was exceptional with plenty of varieties.
Friends_and_family Family
8/10
Excellent
20 Oct 2024
Guoying
Nice onsen
Leisure Family
8/10
Excellent
09 Oct 2024
Sam
Wonderful hot springs
Leisure
6/10
Pleasant
03 Oct 2024
Charis
The unique point about the property is that the onsen has a wide offerings and of different temperature. This is the only reason that I booked this hotel again. However, the buffet food standard and variety has dropped drastically. The last time I went was in Oct 2019 and the crab legs in the cup had 3-4 variety. Now it has 1 variety. The quality of the food was better and the variety was better too. There was short of staff in the dining hall and for the morning breakfast buffet, almost every dining table was not cleared and we had to clear the plates and trays on our own. You can see that the number of staff is greatly outnumbered by the number of guest.
Leisure Family_with_children
6/10
Pleasant
19 Sep 2024
Careen
Restaurant for buffet dinner was crowded, food runs out with slow replenishment , too many tourist groups. Did not enjoy the dining vibe. Room was well maintained and clean though.
Leisure Family
10/10
Exceptional
26 Aug 2024
Tzvi
Very relaxing and enjoyable. Much higher standard than most of our trip - we are not usually the fancy hotel, hang out and relax types - but we really enjoyed our stay.
Leisure
4/10
Poor
19 Aug 2024
Mark

Visit Noboribetsu Onsen but do not stay here

The room smelled of mildew and everything was old. There were a couple hairs on the floor and one in the bed. The bathroom had mold in it. The hotel itself is old with an oddly large parking/driving area out front that was often filled with buses and taxis which made entering very uncomfortable. When we returned to the hotel 30 minutes after checking out to ask for a taxi they acted like they had never seen us before and asked if we had stayed at the hotel before being willing to call us a taxi.

The town itself is amazing, especially Jugokudani, the hiking trails, and the bear park.
Partner
8/10
Excellent
14 Aug 2024
Tao
Like the outdoor onset
10/10
Exceptional
30 Jul 2024
JOHN
This was a wonderful visit and stay for my family! The onsen was fantastic and my kids really enjoyed the onsen water slide! I had never seen such a thing before! The dinner was incredible and included all you can eat crab legs. Breakfast was also delicious. Walking distance to hell valley. My only, and very minor, complaint is that the dinner buffet charged for soft drinks, which seemed a little kechi.
Leisure Family_with_children
10/10
Exceptional
07 Jul 2024
herman

I’ll be back….

Rooms are clean staff are friendly and helpful convince to the restaurants and attractions. Breakfast buffet was amazing.
Partner
8/10
Excellent
09 Feb 2024
Aaron
Paid extra for a suite and it was very nice, highly recommended although quite expensive, food was decent but you can get much better in town
Leisure Family
4/10
Poor
27 Jan 2024
vee how
Very large hotel catering to big tour groups. Noisy and rowdy.. Only exception is its near to the train station. We opted for buffet breakfast and dinner but were given 2 hour timeslot each time - either very early or very late timing. No flexibility at all. Asked for extra pillow, just a flat 'no pillow' answer. Room is quite big but looks rundown. Will not stay there again.
Leisure Partner
10/10
Exceptional
13 Jan 2024
Juan Lorenzo
Great amenities -- lots of baths and an arcade in the basement floor.
Leisure Friends
10/10
Exceptional
31 Dec 2023
Michelle
Lovely hotel in a convenient spot. We booked an onsen room and it was worth every penny. Kids loved having their own bath on the balcony. Public baths also exceptional.
Friends_and_family Family
10/10
Exceptional
24 Sep 2023
Yong Jun
This is my second time staying at Hotel Mahoroba - and it delivered on almost everything as expected.

The hotel rooms were clean, the staff was polite and the baths were enjoyable.

One thing to note - there are 2 different meal options - there are buffets at Liberty Room and Green Terrace. I've tried both, both are good. But I can't seem to fully understand the differences and the website doesn't provide enough clarity.
Leisure Family
10/10
Exceptional
24 Sep 2023
Terence Heung Wing
Excellent!
6/10
Pleasant
28 Aug 2023
Elad
We had a Japanese style room. It was quite large, but not entirely clean. In general, the hotel is quite dated. For example, the keys are still of the mechanical type.
The staff was very nice and helpful.
The onsen was large and fun.
Leisure Partner
8/10
Excellent
10 Aug 2023
Zhiyi
Everything is good except the building is old.
Leisure Family
10/10
Exceptional
13 Jul 2023
WooSeok
Very nice onsen hotel. I guess recently renovated..?
10/10
Exceptional
06 Jul 2023
Verified traveler
Breakfast, dinner and Onsen were good. Hotel room is quite old but still comfortable. Hotel staff are friendly.
Friends_and_family Family
6/10
Pleasant
16 Jun 2023
Tee Whay
More bus transfer to station
Leisure Family
10/10
Exceptional
10 Jun 2023
Jasmine

Stay at Noboribetsu

My family of 3 stayed for 2 nights. The room was of very good size and the pillow and mattress was very comfortable. Although the hotel is of older design, overall it is maintained well. As it is half board, breakfast and dinner buffet was served. Average of 3/5 for our liking. There is quite a big aracade/amusement center at the basement. My son enjoyed himself very much too. Onsen available on site makes it convenient too. Short drive to the hell valley, less than 3mins. We walked there as parking charges was ¥500. There is a walking street across the hotel. There is a nice pizza shop there too.
Friends_and_family Family
8/10
Excellent
06 Jun 2023
Verified traveler

Great dinner buffet

Excellent buffet dinner. Hotel a bit dated but clean and shower seems to have been replaced not long ago so works fine. Can't control room temperature.
Partner
8/10
Excellent
29 May 2023
Michal

Aged but good

A massive aged hotel with a huge onsen and a gigantic restaurant. The dinner is worth the money, with extensive sashimi, steak and crab options. The hotel is, however, aged and you need to be prepared for it :)
Partner
8/10
Excellent
19 May 2023
Caroline

Nice but have to pay for ice.

The hotel is nice and spacious. Great onsen and the food provided for half board is very decent. However, the bed was not comfortable. We slept poorly the 2 nights we were there. This is the only hotel we ever encountered who charges for ice.
Partner
10/10
Exceptional
10 Mar 2023
Naomi
First of all, we did not expect no charge for excellent breakfast and dinner. Secondly, all things to see are so close within walking distance. It’s a ways to get there but well worth it.Onsen had so many varieties of bath waters. Elegant and thoughtful decor adds to the peaceful ambiance. Must go.
Leisure Family
10/10
Exceptional
25 Nov 2022
JEONGWON

very good


I'm the guest who stayed today I was very embarrassed because there was no taxi early in the morning, but once again, I would like to thank the staff at the desk for their kindness to us
Friends_and_family Friends
8/10
Excellent
16 Nov 2022
Chong-Ie
Kind staff,clean facility, large all kind of onsen and delicious buffet.
Leisure Family
6/10
Pleasant
15 Feb 2022
Hardeep Singh

Good

It is quite comfortable but English Speaking staff was not available
Friends_and_family Family
10/10
Exceptional
30 Dec 2021
yoon chung
Mahoroba is located in the center of Noboribetsu village. Staffs are kind and efficient. Food is good, and plenty.
Onsen is so good and fun.
Would like to stay here again.
Friends_and_family Family
10/10
Exceptional
19 Feb 2020
Yan
Big onsen. Enjoy it very much. Staffs are friendly and the dinner buffet is great! Wide range of variety and love the crab!
Leisure Partner
8/10
Excellent
18 Feb 2020
Verified traveler
Good location and have good onsen
Partner
10/10
Exceptional
17 Feb 2020
Jirayut

hotle

Good
Partner
10/10
Exceptional
02 Feb 2020
Verified traveler
Everything from start to finish went smoothly. Enjoyed the Japanese style room and Japanese dinner. Onsen was great, in and outside. Would recomment. Will be really nice if there is an afternoon shuttle from hotel to Sapporo.
Leisure Family
10/10
Exceptional
23 Dec 2019
Oabvaroon
Good food and I love Onsen service
Friends_and_family Family
10/10
Exceptional
25 Nov 2019
KarmenL
Great place to stay! I definitely Highly recommended.
Leisure Family
8/10
Excellent
21 Nov 2019
Huiyi Angela

Old hotel with free shuttle service to marine park

The location of the hotel is good and there is a free shuttle service to Noboribetsu Marine Park. Its walkable to Hell valley too. The hot springs are good here too. Other than that, the hotel rooms are old and the whole hotel especially the corridors smell of stale smoke. There arent alot of eateries around. The variety of food for the breakfast and dinner buffets are good.
Partner
10/10
Exceptional
03 Nov 2019
Verified traveler
Place was great. Very large and clean. Would definitely recommend and go again.
Leisure Family
10/10
Exceptional
29 Oct 2019
Verified traveler
Dinner n breakfast is excellent. Onsen is awesome.
Leisure Family
8/10
Excellent
21 Oct 2019
Verified traveler
Shampoo not ok,
Can improve the cleanliness of clothes hanger
Leisure Family
10/10
Exceptional
21 Aug 2019
Verified traveler
Great location and fun Onsens with one slide each for male and female baths.
10/10
Exceptional
23 Jul 2019
Vivian
Everything is so perfect! Staffs, room, food,! Will come back again!
Leisure Family_with_children
6/10
Pleasant
09 Jun 2019
Chee Meng

An experience of Onsen Hotel

Onsen was enjoyable. Shower at the Onsen was 100 times better than shower in the hotel room though no privacy. Anyway, whose looking at you? The room size was pathetic. So cramp for 5 of us. We booked the room for 8 to 10 tatami. We stayed like squatters. Not joking! Breakfast and dinner buffets were decent. We had half board. There were 7-11 convenient store and SecioMart across the road. Bought Japanese food and ate at SecioMart as we missed breakfast. Decent food. There were also some Japanese restaurants along the same street. But opened for lunch and dinner only. The ice cream cafe opened from morning till night.
Family
8/10
Excellent
20 Apr 2019
Goh

Good room great food

We were surprised to find this hotel beyond our expectations. It’s only few minutes walk from the bus station/The Hell Valley. More surprised that the dinner was great with plentiful of food and snow crab legs. Breakfast was good too. There are few onsen in the hotel and we had a great time dipping our tired bodies in the hot onsen.
Friends
8/10
Excellent
18 Feb 2019
Verified traveler
Large facility, large public baths. Facilities a bit dated as were the rooms, which also smelled like smoke even though it was a non-smoking room.
Leisure Partner
8/10
Excellent
16 Feb 2019
Verified traveler
The dinner and breakfast were served in buffet style, 90% hotel guests are group tourist, hotel should put in more manpower to help and organize better when dining. the dinner was a chaos.
Leisure Family
10/10
Exceptional
12 Feb 2019
Vicky
Great onsens and nice staffs ever. I forgot my pyjamas at hotel. After 1 day later i contact hotel and he kindly send them back to me at my hotel in sapporo. If i have any chance to go back to noboribetsu, this hotel will be my first priority. BTW, buffet dinner is also great, i love hotate ❤
Friends_and_family Friends
8/10
Excellent
27 Jan 2019
Verified traveler
Beautiful hotel with great facilities and staff. We found the room and the onsen clean. If you love buffet you would love the spread and variety. However if you don’t I suggest you go for a la carte dinning.
8/10
Excellent
18 Jan 2019
sze

Onsen is great

A girl is welcoming us when she saw us walking to the hotel and she helps us to take the luggage. The front desk is great as well. I see that they speak different languages. However, I m surprised that the four or five staffs wearing traditional clothing only stand there and do not say nothing to us when we finish check in. I understand not all traditional hotel helps us to carry luggage, but I don't see the point they are standing there if they don't even give me any eye contact.
Make sure you walk from the side street if you arrive by bus. We arrive in the late afternoon and it was a windy snow day, so we only take a quick walk on the main street- Honestly, not much to see. The onsen is great. We are lucky that we can use outdoor onsen first (Male and female switch the next day). One of the onsen is not completely outdoor, but it is still great. Make sure you go to both. The breakfast and dinner buffet are not as good as I expected. We can barely get hot food and the quality is only ok. Staffs are not refilling food fast enough.
Family
4/10
Poor
01 Jan 2019
Setsiri

Bad seafood and staff manner

Normally japanese service was always very good, but the service from this hotel especially in the restuarant the service was bad. Chef who looked after the buffet line (seafood) was a bit rude. Seafood was cold and not fresh.
Family
10/10
Exceptional
09 Dec 2018
Verified traveler
I like its location angsts very convenient to reach hotel. It’s just next to bus station within 3 min walking distance and you can also choose to reserve the shuttle service from Sapporo TV tower directly to hotel. Hot spring pool is nice with outside view.
10/10
Exceptional
08 Dec 2018
Verified traveler
Good in everything
etc. staff , onsen , dinner , location
10/10
Exceptional
29 Nov 2018
Verified traveler
Onsen was great, hotel room very spacious but buffet dinner and breakfast wasnt good.
8/10
Excellent
08 Nov 2018
Edmund
A relaxing stay. Nice ambience and near to shopping street.
8/10
Excellent
10 Oct 2018
Verified traveler
onsen is great and dinner buffet great ex. steak
8/10
Excellent
05 Oct 2018
KAM FAI GEORGE

Good, bad and ugly

Air conditioner only provided heat. No cold air. The temperature in room is very hot. Need to open window. However, there is a lot of flying insects between the glasses. So could not open window till hotel staff clean up the insect.
If you want to have a late check out, hotel charges you JPY3000 per hour.
A spider in my room.
Partner
6/10
Pleasant
27 Aug 2018
Verified traveler

Great onsen

Excellent onsen experience. Good service. Large spread of buffet food, but can be tastier. Lift very slow.

Location & surroundings

Hotel Mahoroba
65 Noboribetsuonsen-cho, Noboribetsu-shi, Hokkaido, Noboribetsu, Japan

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Hotel Mahoroba

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