Name: Noboribetsu Manseikaku
Address: 21 Noboribetsuonsen-cho, Noboribetsu-city, Noboribetsu, JP

10/10

Exceptional

25 Jan 2025

Tik Wee

Conveniently located at the lower slope of Noboribetsu. Price is affordable but lift is small and slow. Onsen is a indoor and an outdoor with no views. Room is clean, spacious with plenty of charging plugs in the room. Bed, pillow and duvet is soft and comfortable. We had a wonderful sumptuous Japanese breakfast with mixture of western delights. You do have to walk up a slope to reach the Carpark. If you want an affordable place to stay, here is a good recommendation.

Leisure Family

2/10

Poor

30 Dec 2024

Leander

The room was not clean as expected to be. Due to my tattoos I was not permitted into the Onsen but on my check out I was charged Onsen fees as compulsory, which is not fair.

The staff was not polite especially the manager who I recon was not fit to fulfill that position and responsibility.

Overall I did not have a good experience. Additional I would recommend people look for other accommodation over in that area as they look much more comfortable

Leisure Self

10/10

Exceptional

12 Dec 2024

LAU HONG

No. All Good.

8/10

Excellent

06 Dec 2024

Seunghee

It is located tight by the bus stops and close to rewtaurants and the main attractions. I enjoyed their breakfast and overall i was satisfied my stay. I would definately come back!

10/10

Exceptional

25 Nov 2024

Wendy Lai Ling

Friendly and helpful staff, clean room, convenient place, close to shop and bus station. We will come back and stay again. Also recommend to friends as well.

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Jasmine Lee Yu

Room is spacious enough for two. Cleanliness should be improved; dusty carpets, moldy table and bed sheets with blood stains. The interior of the room and hallway is old. Common areas such as onsen, dining space and lobby are well maintained and nice.

Leisure Friends

8/10

Excellent

27 Oct 2024

Peter

Fantastic onsen experience! Short walk to scenic Hell Canyon.

Whole facility needs a facelift, tired and worn down.

Dinner and breakfast buffets are delicious with a huge variety to choose from.Oberall good experience.

Leisure

10/10

Exceptional

07 Aug 2024

Wrency

Buffet had great variety which we enjoyed. Hotel is dated but still provided a very memorable stay. Onsen was fantastic.

Leisure

2/10

Poor

29 Jul 2024

Ee Beng

Is a non smoking room but it has strong cigarette smells

Leisure Partner

8/10

Excellent

17 Jun 2024

Brenton

Excellent hot spring facilities and nice buffet meals. Very close to the bus station.
There was no power outlet close to the head end of the bed, which I needed to run a CPAP machine overnight. Staff reluctantly provided extension cables so I could run power from the opposite wall. This has never been an issue in any other place I have stayed.

Leisure Self

6/10

Pleasant

25 Apr 2024

Jeff

Longer dining time and more variety dishes.

Leisure Self

10/10

Exceptional

11 Feb 2024

andrew

Great location right across the street from bus terminal. Walking distance to everything of not

Leisure Partner

8/10

Excellent

10 Dec 2023

Hubert

Good onsen & location

Leisure Self

8/10

Excellent

06 Dec 2023

Roger

Check in was smooth. Was a pleasant surprise that the staff helped to roll out the futon beds for us when we came back. Age of the room was a bit old though. Overall not too bad.

Friends_and_family Family

8/10

Excellent

02 Nov 2023

Wen Yu

Interesting buffet dishes (Ainu dishes). Some hotel facilities appear old (eg. rust in closet hanger bar etc).

Leisure Family

10/10

Exceptional

15 Oct 2023

Rebecca

Food choices are very good, room layout is nice.

Leisure Family

10/10

Exceptional

07 Aug 2023

Renee Rose

Great hotel but too crowded

Leisure Family

6/10

Pleasant

01 Aug 2023

Shao Wu Ray

The hotel is rather dilapidated, there is no air-conditioning in the lobby, there are not many buffet options for dinner and the food is average!

Leisure Family_with_children

2/10

Poor

13 Jul 2023

Francis

Dead during summer time. No food for guest.

8/10

Excellent

08 Feb 2023

Andria

Good position opposite the bus station.

Leisure Family

10/10

Exceptional

29 Jan 2023

Helene

This was my 4th time travel to Noboribetsu but my first time stay in this hotel. The room is clean and sound proof. The staff are friendly

Self

8/10

Excellent

28 Dec 2022

Wee Teik

A very old property and the onsen was great.

Leisure Family

10/10

Exceptional

22 Dec 2022

Wan Lin

The check in process took a bit of time, the location is superb and we had a great tour around the area.

Leisure Family

8/10

Excellent

31 Oct 2022

Goh

Old hotel with funny smell but the dinner buffet not bad . Location is good only 7 min to jigokidani

Leisure Self

8/10

Excellent

19 Sep 2021

Verified traveler

The onsen is totally worth the price.

Self

2/10

Poor

29 Aug 2020

Verified traveler

I have never ever seen such a terrible hotel.All the furniture and equipment are too old, dirty and not hygiene I was wondering how come the situation being kept like this even with the actual coronavirus pandemic

Leisure Family

8/10

Excellent

13 Aug 2020

Alexander

Classic ryokan don’t expect much from the dinner

It’s a good old onsen ryokan in a very nice spot of Hokkaido.
Onsen was good, the rooms are flawless but staff attitude and dinner left some “could be better” feeling, especially the dinner. Even though we had a buffet booked we were directed into one of the restaurants that had literally 7 options on their menu... Note that buffet is until 20.00 (we arrived at around 19.00).

Friends_and_family Friends

8/10

Excellent

07 Feb 2020

Verified traveler

I like the buffet breakfast and dinner. It’s walkable distance from hell’s valley. Though I wish luggage storage is free. As check in time is at 3pm and we need to check out by 10am. That makes for short sight-seeing time as we only stayed 1 night.

Leisure Family

8/10

Excellent

02 Jan 2020

Verified traveler

The buffet dinner and onsen provided made the stay unique.

Leisure Friends

6/10

Pleasant

10 Dec 2019

chen

The hotel is just opposite the donan bus station. easy to find

Leisure Partner

4/10

Poor

06 Dec 2019

Verified traveler

Buffet dinner and breakfast spread are decent with a huge dining hall. However, the quality of food is average. Onsen is huge with 3 indoor and an outdoor, but the onsen is milky. Many guests didn’t shower before entering the onsen. There is a sauna within the onsen area. The corridor and room are full of cigarette smell, making it uncomfortable. Luckily there is an air purifier that can remove the particles in the room, else we wont be able to sleep.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2019

Chun

Nice place, good onsen, will be back again.

Partner

8/10

Excellent

16 Oct 2019

Verified traveler

autumn trip

good hotel. very nice breakfast. large lobby and comfortable

8/10

Excellent

15 Oct 2019

Verified traveler

Room is clean and spacious. Overall comfortable.

Nice and comfortable stay. We got the tatami room, and the staffs will help you to make your futon beds in the evening. Room is clean and spacious. Breakfast buffet is not too bad. Overall we enjoyed our stay here.

Partner

2/10

Poor

11 Sep 2019

Verified traveler

Pro: Central location
Cons:
1) Due to hotel central aircond, no way to adjust temperature in stuffy room. Given noisy fan to use.
2) Buffet dinner and breakfast not worth to try and taste so-so only. You can eat better quality outside.
3) With such big hotel, the car parking location is not proper and far a bit.

Leisure Partner

8/10

Excellent

30 Aug 2019

Verified traveler

Good location & nice onsen! But...

hotel is quite dated but well located (<10 mins walk to hell valley). great onsen! hotel room is spacious, clean and comfortable. no air con during summer, you gotta open the windows to let the cool air in.

10/10

Exceptional

16 Aug 2019

my.t

Everything was good, when check out need to pay tax 150yen each person for hot spring fees

Family

6/10

Pleasant

13 Aug 2019

Verified traveler

Staff were friendly and helpful. Children area was good.
I think this hotel is good to visit in the winter. In the summer, the rooms are very hot and stuffy and there's no air conditioner. Just \"Cold Air\". Rooms are somewhat dirty. It seems most people don't take their baths in the rooms, but instead go to the public baths.

Leisure Family_with_children

8/10

Excellent

07 Aug 2019

LIAN HUNG

Good relaxing and quiet stay

Chose a Japanese style room. Spacious but aircon is not effective enough in summer, although a standing fan was provided. Bathroom clean and tidy. Separate toilet available, but there was a slight leakage. You need to bring the towels provided if you plan to go the onsen. Overall decor is typically Japanese. Could do with some brightening up. Service staff polite and friendly. Room package came with breakfast and dinner; adequate but not as good as similar hotels of the same group such as the one in Lake Toya. Location is quite centralised with a few convenience stores nearby. Would need to drive around to visit some of the surrounding sites (not on the usual guided tour packages) although the main attractions are within walking distances.

Family

10/10

Exceptional

29 Jun 2019

Verified traveler

Good buffet spread. Onsen on premise is good. Check in was smooth. Would recommend. Free parking on premises.

Leisure Family

8/10

Excellent

21 Jun 2019

Horse

It's near most of the attractions and since we are driving, parking is free n easy. There is free soup n coffee on delicated times. Nice hotel to stay in

Leisure Family

8/10

Excellent

20 Jun 2019

Verified traveler

Room was fine, but the onsen was amazing, would recommend it.

Leisure Friends

10/10

Exceptional

18 Jun 2019

Verified traveler

Amazing hotel and free tea is provided at the lobby. Dango was also provided free at the lobby during certain hours. Check-in was extremely smooth with staff having good english. Room was clean and spacious, dinner was a buffet which was amazing. The staff helped to lay out the futons while we were out for dinner. The onsen was one of the best that I have ever been which added a strong plus factor. Overall, a good experience and definitely will be back here again.

Friends

4/10

Poor

09 Jun 2019

Verified traveler

The hotel is in a great location. Across from the main bus station, on the city's main strip and a short walk from nature. The condition of the hotel, however, is poor. Rooms are dated and reek of cigarette smoke.

Partner

10/10

Exceptional

29 May 2019

Almond

โลเคชั่นดี. อยู่หน้าสถานีรสบัส Noboribetsu onsen เลย. ห้องญี่ปุ่นสวย กว้างขวาง อยู่ชั้น 10 ทำให้โล่งสบาย อาหารเช้าและเย็นดีมาก อร่อยและมีให้เลือกหลากหลายมากๆ แนะนำว่าควรรวมมื้อเย็นด้วย ข้อเสียคือเปิดเช็คอินบ่าย 3 และให้เช็คเอาท์ก่อน 10 โมง และหลังเช็คเอาท์แล้วถ้าฝากกระเป๋าจะเสียใบละ 500 เยน

Leisure Friends

6/10

Pleasant

17 May 2019

Verified traveler

Acceptable for an overnight stay

Partner

10/10

Exceptional

02 May 2019

Rei

Love the property, stayed in the traditional japanese room. Was scared that the futon was going to hurt my back, but it was actually very comfortable.

Staff was friendly, dinner buffet was amazing and location is good.

Highlight is their outdoor hot spring. Direct from Jigokudani. Best feeling ever!

Leisure Partner

8/10

Excellent

12 Apr 2019

Verified traveler

Fair check in -out
Room is ok
onsen is good
Breakfast is so so

Leisure Family_with_children

4/10

Poor

28 Mar 2019

Verified traveler

Orbitz website says that there’s a fitness center, there is none.

Leisure Family

6/10

Pleasant

25 Mar 2019

Verified traveler

The front desk staff are very friendly and helpful. The buffet quality is not very good. Room bathroom has smell.

4/10

Poor

29 Dec 2018

Verified traveler

The staff threw all our stuff in a messy manner just because they need to set up the bed

8/10

Excellent

24 Dec 2018

Joon Fern

Great location

Pros:
1. Walking distance to Death Valley, Bear Park cable car station and right opposite Donan Bus terminal, where there are buses that take you to other parts of Hokkaido
2. Buffet dinner and breakfast included in the room rate and the buffet spread was good
3. Room set up is mattress on tatami floor which is charming
4. Room is spacious enough to accommodate 4 pax
5. Onsen available in hotel

Cons:
1. Leaving luggage with concierge is chargeable at ¥500 per piece
2. We were given a smoking room

Family

10/10

Exceptional

21 Dec 2018

Shahrin

The location of the hotel is good as it is merely a short walk to Jigokudani Hell Valley and the town. It's also situated opposite the bus station which is super convenient for me coming in from Noboribetsu Train Station by bus. Apart from a comfortable room, the buffet spread for breakfast and dinner is also a nice way to taste local Jap food with its huge spread. The hotel is also equipped with an awesome in-house Onsen, which I spent a good few hours enjoying in. My only complain would be the smoking room allocated to me which reeks of smoke smell although its not too strong.

8/10

Excellent

20 Dec 2018

lim

Hotel is located just next to bus terminal , is easily accessible. Fairly traditional Japanese’s Onsen hotel with big public bath, though it’s very crowded in the evening

8/10

Excellent

10 Dec 2018

Verified traveler

This is the second time we stay in this hotel. The onsen is great! The room (non-smoking) is clean. We booked half board, the dinner buffet do not inclusive of snow crab, we need to pay extra money to order crab. Last time the buffet is inclusive of snow crab & variety of seafood.

8/10

Excellent

06 Dec 2018

Verified traveler

Limited carpark lots...
Room wasnt as big as expected got 5 people...

8/10

Excellent

04 Dec 2018

Verified traveler

overall ok. nice hot spring. hotel reception is excellent..

10/10

Exceptional

28 Nov 2018

Verified traveler

Best hotel I stay in Hokkaido location and hotel facilities are great Onsen is good enjoy the free Raman and free laundry. It just right in front of Otaru Station.

8/10

Excellent

02 Nov 2018

Verified traveler

They have good Onsen in the hotel. But there are many guests using the facilities.
Is a bit pricey but maybe because Of the location and facilities they offer.
If you are driving .. Parking is also free.
Overall... good experience with this 1at time hotel that we are staying...

8/10

Excellent

12 Oct 2018

Verified traveler

1st time visiting Japan. Not sure of what to expect but most of the hotels that we stayed in are well-maintained and provide good service, as expected of Japanese hospitality. Unfortunately we stayed only 1 night here. Hence my impressions were limited. However I would definitely recommend this hotel to my golfing partners. It would help if the sleeping beds were made up ready for us as I have said earlier this is my 1st experience + 1 night stay only, everything is rush-rush-rush.

Friends

8/10

Excellent

10 Oct 2018

Evelyn

Hotel was fairly busy and a bit chaotic during check in as there were a few large groups checking in.
Other than that everything was okay.
Hotel seems a bit dated. Adequate parking facilities.

Family

8/10

Excellent

10 Feb 2018

Joan

A return with great expectation

Upon arrival earlier than 2hrs, Receptionist just arrogantly said no early check in. Did not even bother to offer to deposit our luggage. The most looking forward dinner buffer which I had last trip was a disappointment. No crabs or any great seafood been offered. If you need to consume the extra set up king crabs, you need to pay YEN$3000 per pax. Its such a rip off. The sent out was maintained where they waved you goodbye at the entrance.

8/10

Excellent

02 Jan 2018

Boon Chew

Convenient location - clean room

A stone throw away to the bus station and tourist-attractions. Overall, the hotel is a bit dated, but the room was clean and comfortable for my family of 4. Availability of an in-house Onsen - a bonus. Breakfast and dinner can be a bit crowded at certain time slots (usually involving large rowdy tourist groups).

Family

8/10

Excellent

20 Dec 2017

Verified traveler

Good location

It’s at good location, the breakfast and dinner are buffet style. I like the hot spring and feel comfortable to stay. Strongly recommend for the stay!

8/10

Excellent

28 Nov 2017

Josephine

Nice Hotel

This was the first time I visit Noboribetsu . The hot spa is very beautiful. The Food is delicious. We stayed in the Japanese style room. The Tatami is warm and nice to sleep. The most important the Parking is free.

8/10

Excellent

30 Apr 2017

vc

Hotel at the center of Noboribetsu

Staff are friendly with welcome snack from chef at the lobby. Dinner is buffet style

8/10

Excellent

29 Apr 2017

X

Opp the bus terminal, gd spread for buffet dinner

Other than room furniture being old, the hotel is well located, and provided a good spread of Japanese crusine for its dinner buffet.

6/10

Pleasant

23 Apr 2017

Verified traveler

Misleading hotel room

Disappointed with the dinner. I went to this hotel 7 years ago with Crab buffet. Really free flow of different crabs!
I booked again because it stated crab buffet or buffet with crabs.
There are no crabs and i paid for some few pathetic crabs meat.
Please amend the correct information. It is misleading

8/10

Excellent

28 Feb 2017

Verified traveler

Nice location.

The hotel have reasonable price and good buffet. The hotel location is so good as it close to the bus stop.

10/10

Exceptional

19 Dec 2016

Wei Boon

Great stay

Great stay in a traditional tatami room. Buffets are great with variety choice of food. There are outdoor and indoor onsens. Furthermore, hotel situated just opposite the noboribetsu onsen bus terminal. Basically value for money place.

Family

8/10

Excellent

01 Dec 2016

Ting

Too crowded during dinner. The service is good. The cleanliness of the room is fine.

Family

6/10

Pleasant

16 Nov 2016

LEE AIK

Good meals with varieties.

Family

8/10

Excellent

09 Nov 2016

SOON WHYE

Nice hotel

Nice and comfortable hotel. Good breakfast.

Family

6/10

Pleasant

21 Sep 2016

Marcey

Generally a fine hotel

Check in was not pleasant. The hotel staff (seemed to be a veteran) did not understand my expedia booking. I booked and paid for 2 persons on the booking form but went alone. He insisted that i should pay for 2 persons. Well, i told him many times it is already paid for 2. Check in took half an hour, where another staff was checking in people at say 5 min max per couple. I was frustrated with the check in!

I stayed in the traditional room. Overall was good. Onsen was warm and rejuvenating. A soak for 10min seemed to have my heart racing after a 10km run. The room air-con was not cold. Despite being autumn the weather there is generally warmer due to Onsen area. Hence, would be good to have the aircon functioning.

Buffet was nothing to shout out. I felt like an animal shoved with food! Definitely enuff to fill your tummy!

10/10

Exceptional

16 Sep 2016

Ban Teck

Great Onsen

Dinner and Breakfast is full of choices.

Family

10/10

Exceptional

16 Sep 2016

Keng Hen

Best Onsen

Breakfast and Dinner is full of choices.

8/10

Excellent

08 Sep 2016

Jaclyn

The staff are helpful. Its location is good. The subway station is just outside the hotel and there is a lawson convenient store next to the lobby. Underground shopping is 2 blocks away.

10/10

Exceptional

11 Aug 2016

lopper6

good food, good location, good value

compare the prize to the food and the room is good deal. the buffet dinner have many kind of food. i also went to onsen in the hotel. it also looking good.

10/10

Exceptional

27 Jun 2016

CHERIE

Relaxation in Norboribetsu

Very good with sumptuous spread of buffet . The room is spacious & clean. Value for money . The public bus is just opposite the hotel for transport to airport .

Family

8/10

Excellent

16 Jun 2016

Verified traveler

Nice Hotel

Hotel is just opposite the bus terminal, is very convenience for people come by buses. Room design in Japanese style, but clean and comfortable. Buffet dinner and breakfast are delicious. Hotel staffs are very helpful and caring.

8/10

Excellent

16 Jun 2016

Verified traveler

Nice Hotel

Hotel is just opposite the bus terminal, is very convenience for people come by buses. Room design in Japanese style, but clean and comfortable. Buffet dinner and breakfast are delicious. Hotel staffs are very helpful and caring.

8/10

Excellent

14 Jun 2016

Yoly

Helipful reception staff - Abe

Abe at the reception desk had been very helpful. The hotel was not able to give us a non smoking room as per booking request. Abe brought to the room an air cleaner machine. Although it couldn't help much since the smoke was well absorbed into the furniture and what now, his support and effort was much appreciated.

Family

10/10

Exceptional

13 Jun 2016

San

Noboribetsu stay.

We really enjoyed our stay. The hotel is located within walking distance to the national park and lots of shopping and restaurants. The dinner and breakfast buffets were really good. The hot springs bath facilities are really nice as well.

Family

6/10

Pleasant

08 Jun 2016

Teo

Provides Free Dinner and Breakfast Buffet

Hotel provides free buffet dinner and breakfast which makes the stay affordable and economical to stay in.
It's quite near the tourist attractions as well.

Family

8/10

Excellent

28 Apr 2016

Fang Wei

relaxing beautiful area

Relaxing, close walk to the Hotspring valley national park trails with free hotspring foot bath by a little stream in dense forest..beautiful

Family

8/10

Excellent

15 Mar 2016

Verified traveler

Excellent onsen pools inside and outside both! The room is super clear and comfortable with good room service for our bedding.

10/10

Exceptional

03 Feb 2016

Verified traveler

Great food and onsen

Hotel is just opposite the bus terminal. Very convenient. Includes dinner and breakfast. Both are buffet style and includes a very wide selection of food. Dinner includes fresh sashimi and crab's legs. Delicious and good value for money. Buffet is limited to 1 hr for dinner and 2 hrs for breakfast. Caters to tour groups and can get crowded although the dining hall is very big. There're both indoor and outdoor onsen. Was snowing when we use the outdoor onsen. Great experience. Room is spacious and very clean. Overall, a great stay.

Family

4/10

Poor

02 Jan 2016

JNSK

Toilet smell

The room is small, it's ok. But the toilet is small and smell of urine. My husband has to shower the toilet to clean it and still there is urine smell, not sure where it came out from.

10/10

Exceptional

29 Dec 2015

Verified traveler

Good choice

I love this hotel! Convenience location, nice staffs, good onsen!

Partner

8/10

Excellent

27 Dec 2015

Verified traveler

Good location

It's in a perfect location, few mins walk to the Main Street. Too many tourists, very commercial. The dinner buffet was very average, like a canteen.

Partner

8/10

Excellent

14 Dec 2015

Yap

good service, good room, value for money

great room, value of money, will recommend to friends.

6/10

Pleasant

04 Dec 2015

Verified traveler

Need improvement on buffet spread but good locatio

Excellent location. Need to improve wifi in room. Need to improve on buffet dinner & breakfast selection.

Family

8/10

Excellent

03 Dec 2015

Verified traveler

Excellent location. But WIFI not available in room. Buffet dinner spread limited so could improved.

Family

6/10

Pleasant

22 Nov 2015

Verified traveler

Will not consider the stay due poor service

Poor parking service on top of the hill and bell boy was shouting when you tried to park and offload your luggage at the door.

Service at the front desk check in counter was very bad, impatience and did not bother to explain the facilities in the hotel and the surrounding.

The breakfast and dinner were generous, wide selective of food.

Family

6/10

Pleasant

16 Nov 2015

Frances

If we can have WiFi in bedroom, it would be great.

Partner

8/10

Excellent

16 Nov 2015

Verified traveler

The finishes is old and the big bath facilities are also out dated.

8/10

Excellent

04 Nov 2015

Verified traveler

Great and Affordable

i stay in japanese futon style, clean and comfort, overall the hotel is great. The hotspring is quite small,but it is ok if not crowd.

8/10

Excellent

20 Sep 2015

Verified traveler

Nice hotel close to shopping area

Nice hotel with good hot spring, close to shopping area, wide variety of food in restaurant buffet

6/10

Pleasant

10 Aug 2015

Verified traveler

Good onsen

Good onsen (especially outdoor) which opens whole night. Because there was a lot of tour groups in the hotel, so we can use it at late night to avoid many people. 2 meals include in room booking (dinner & breakfast). Please go for dinner a bit earlier than hotel staff said because this hotel has a lot of tour groups. If you go late, you will get a long queue.

6/10

Pleasant

01 Jul 2015

ah chai

average hotel

The Japanese tatami bed was hard and not used to it

Family