Name: Amus Hotel and Spa
Address: 100 Iraklidon Avenue, Ixia, 85101, GR

Amus Hotel and Spa

Rhodes · Greece

100 Iraklidon AvenueView location

100 reviews shown

10/10

Exceptional

24 Jul 2026

Georgios

Clean rooms, excellent staff. Comfortable beds and quiet area.

10/10

Exceptional

17 Jul 2026

Graham

Lovely hotel, we were on AI basis and best food and service we had across 4 hotels on a Greek Islands tour.
Lovely beach and good amount of beds available. 2 pools available and bottom one was busy all the time. Gym was decent enough for a work out. Drinks are on a table service basis which can be a little frustrating if you just want to approach a bar for a drink.
The food at the Greek and Italian restaurants was amazing, for lunch and dinner. Huge portions. Would def go back if in Rhodes.
25 euros in a taxi to old town but also a very nice walk

Friends_and_family Family

4/10

Poor

10 Jul 2026

Ralph

We booked a double height suite. This was a great design, but the balcony was covered in bird feces.

The breakfast was very disappointing as the crossiants were booked with all the pastries and tasted sweet. Also the baked beans were bot cooked and at time cold. Also the mushrooms were tinned snd not fresh.

But on positive note the staff were excellent.

10/10

Exceptional

08 Jul 2026

Saurabh Nitin

Had a Brilliant stay. Everything was perfect. Staff went above and beyond. Being Vegetarian there was always enough choices in the menu. Will definitely come back.

Family_with_children

10/10

Exceptional

06 Jul 2026

Francisco

Excellent staff, very helpful and cordial. Loved the location and hotel premises.

Family

10/10

Exceptional

06 Jul 2026

John

We really enjoyed our week all-inclusive stay. The hotel was in a really good location – we hired a car from the airport and it was only a 20 minute drive to the hotel. We were always able to find a parking space at the hotel.

The location was also good for taking a long walk down the coast and into the old town (around 1hr walk) and for driving trips to Lindos and other parts of the island.

The hotel staff were all really friendly, and the food at the buffet was really good with plenty of variety at each meal, and dishes at lunch and dinner changed each day. We ate most meals at the hotel. My only feedback is that it would be helpful if the dishes had allergens shown alongside them.

Our room was cleaned to a high standard each day. We had a ‘mountain view’ room for most of the stay, which was fine for us, but we were pleasantly surprised to be offered a free upgrade to a sea view duplex for the last couple of nights of our stay.

We didn’t do many activities with the ‘pink wave’ crew but they were always cheerful and put us in a good mood.

The swimming pools were nice – we were usually able to find a couple of sunbeds by the rooftop pool, but the downstairs pool often had most of the beds ‘reserved’ with towels by 10am. It would have been nice if the hotel could prevent people from putting towels down at 9:30 and then leaving them for most of the day.

The beach section was really nice, however, and the water was great for swimming.

Partner

10/10

Exceptional

04 Jul 2026

Gabriel

The pools, beach, rooms, and views were exceptional. The staff were incredibly friendly and helpful. We loved our duplex rooms and the terraces overlooking the waterfall and pond. Restaurants in walking distance were fun and tasty as was the breakfast buffet we enjoyed each morning. The taxi to old town is 15 Euro and just takes 10 minutes. We only wish the pools were open later than 7 pm.

Family_with_children

10/10

Exceptional

01 Jul 2026

Malcolm

Did not disappoint. First time using an all inclusive package. And worked out so well. Generous on food and drink etc.

Staff fab, and genuine. Eateries within had good choice of menus, from buffet to 3 restaurants within. All good!

Partner

10/10

Exceptional

25 Jun 2026

Rachel

Highly recommend this hotel, especially if you can get a suit. Staff are very helpful and friendly

Family_with_children

10/10

Exceptional

23 Jun 2026

laura amy

Truly fabulous stay! The staff are wonderful and can't do enough for you. The facilities at the hotel are excellent and the location is near to bars or the bus stop to get into the Old Town in 15 mins.
We were all inclusive, staying in a duplex room. The food was delicious and varied, and on all inclusive, you can also eat at the a la carte restaurants at the hotel too.
Can't recommend more highly and will definitely be back.

Friends

8/10

Excellent

12 Jun 2026

Jennifer

Great views and amenities and 5 min walk to the beach. Breakfast was amazing and everyone was helpful. Rooms were very clean

Friends

10/10

Exceptional

01 Jun 2026

Avter

Staff very helpful. Hotel is clean and the restaurants are lovely.
Location also good

Will go back

Family_with_children

8/10

Excellent

29 May 2026

Faye

Beautiful hotel, sometimes difficult to access the pool after 10:30am as busy during half terms holidays. Luckily we had the lovely beach to rely on too. Adults only pool was wonderful. Breakfast was nice. Access to lots of restaurants and bars on the beach which was beautiful. Overall lovely hotel and would stay again.

Partner

8/10

Excellent

22 May 2026

Melanie

Nice rooms and good amenities.

Friends

10/10

Exceptional

21 May 2026

Gloria

Excellent location with lots of restaurants nearby. Beautiful pool and gym. The room was very clean and comfortable with a Nice balcony. Got the breakfast included package which was an incredible buffet with a Nice outdoor area for eating.

8/10

Excellent

18 May 2026

Peter David

Too much noise at rooftop pool - mainly \"music\" that no guests wanted. We're there for peace and quiet, not a disco.

Partner

10/10

Exceptional

16 May 2026

Naum

Staff was amazing they are very kind

Friends_and_family Friends

8/10

Excellent

15 May 2026

Asma

Everything was nice except it did not feel like a 5 star hotel. More like a 4 star hotel. There was no entertainment in the evenings.

Family

10/10

Exceptional

08 May 2026

Lorna

Amazing hotel. Lots of choices for food and extremely polite and helpful staff

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Elizabeth

Absolutely wonderful stay! It was my first solo holiday trip in years & I was feeling anxious about going alone. However, I needn't have worried, the staff always made me feel very welcomed & 'at home'. A special shout out to Lulu (Lucrezia) & Nicolas on the Animation team for their positivity & charm! Lulu ran morning stretching classes by the pool & afternoon gentle yoga by the beach. Having yoga on the programme was one of the reasons I opted for this hotel, along with the spa facilities, gym & indoor heated pool.

I was given a room upgrade & the room was beautiful, overlooking the pool and sea, with a seated area to relax in with welcome water & fruit.

The outdoor pools were very cold but I still braved them everyday & on the last day it was very refreshing from the heat. As a suggestion, it would be nice to have one heated outdoor pool. The indoor pool, jacuzzi & steam rooms were lovely to warm up in after too although could do with a little sprucing up! The staff at the pool bars & lifeguards were also very welcoming & helpful. Thank you to Dennis for finding my bracelets left by the pool & to Lukas & Marios for being lovely waiters :)

The food was some of the best I have ever experienced in an all-inclusive buffet style. Plenty of choice & varied each day so as to not get bored. The views from the restaurant were stunning & the staff friendly & efficient. It was nice that they remembered me & that I liked to sit outside.

I can't wait to come back! :)

Self

10/10

Exceptional

16 Apr 2026

Paisy

lovely view and clean room.

Family_with_children

10/10

Exceptional

13 Apr 2026

Avtar Singh

A lovely stay beautiful room clean great breakfast great staff our second time visiting would highly recommend

Family_with_children

8/10

Excellent

02 Nov 2025

Ierain

Staff were really helpful and accommodating

Leisure Partner

10/10

Exceptional

02 Nov 2025

Boris

We stayed at Amus Hotel & Spa with my wife and son and had a wonderful experience. The service was excellent, and the food was outstanding — both breakfast and dinner offered a wide variety of delicious options. The hotel has a small but beautifully maintained territory, perfect for a relaxing stay. The rooms are simply furnished, yet the beds and pillows are very comfortable. There was some noise from the restaurant ventilation and the nearby road, but overall, we truly enjoyed our stay.

Leisure Family

10/10

Exceptional

25 Oct 2025

Cassia Mathias de

The amenities are great and the staff are so friendly polite and incredibly helpful

Leisure Partner

10/10

Exceptional

14 Oct 2025

sheridan

We stayed in one of the suites with a pool/garden and were all inclusive. Our room and pool/garden were very nice and we were very happy with them. Would be good to have solar power to heat all the pools though as the water was very cold. Only small downside for us was the noise from The main road along which all the hotels are placed and the pump for the pools as we were next to it but having said that we live near a major road so wasn’t really a problem for us. The food was excellent and plenty of it and all of the staff in the suite areas we dealt with were all very nice, lovely, friendly and helpful people. We didn’t manage to use the spa but hopefully we will go back and use it next time we go.

Leisure Family

8/10

Excellent

05 Oct 2025

Martin Robert

Great view and upgraded to suite.

Leisure Family

10/10

Exceptional

28 Sep 2025

Kevin

Great hotel fantastic staff

6/10

Pleasant

16 Sep 2025

Karen

OK stay for a few days

Staff not overly friendly, AI not the best, room was pretty hot, aircon didn’t work great

Self

10/10

Exceptional

06 Sep 2025

Owen

A really nice hotel with good services and amenities nearby. The staff were brilliant and always so friendly and helpful- special mention to the staff at reception, at the bars and restaurants!! We went all inclusive which was well worth it and would definitely recommend the hotel. The whole area was very clean and the rooms cleaned to a high standard .

Leisure Partner

10/10

Exceptional

04 Sep 2025

Campbell

Location is great so close to old town - 15 min on the bus which stops right outside the hotel. Breakfast was great everyday and room was clean and great size

Leisure Partner

10/10

Exceptional

04 Sep 2025

Jenny Elizabeth

We stayed at Amus Hotel & Spa in August 2025 and had the most amazing stay! The staff were incredible, the food was fantastic at the buffet and all the on site places. We stayed in a duplex with sea view and were so impressed with the size of the room and the balcony space. We were later upgraded to a suite with private pool. We preferred the layout of the duplex but were still incredibly comfortable in the suite, and the pool was fantastic. We would love to return to this hotel again, we had a brilliant time.

Leisure Family

10/10

Exceptional

03 Sep 2025

Constance

The staff was absolutely wonderful especially Giota, Suzana and Dimitri. Extremely clean and close to Old Town

Leisure Family

10/10

Exceptional

31 Aug 2025

aussie

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Repinder

One of the best hotels I have ever been to. The room was immaculate and the staff was perfect. Special shout out to Maria at the pool bar. She truly is a gem.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Samantha

Service, location, rooms and food were all superb! We will be back again next Summer

Leisure

10/10

Exceptional

08 Aug 2025

Oleksandr

Amus is a lovely hotel with lots of facilities, attentive and professional staff, good quality rooms, restaurants and bars. Spa is genuinely a great addition. The private beach is across the road, but the fact you access it via tunnel makes all the difference and feels both safe and non disruptive. Only positive feedback about the booked in restaurants - they are great for a resort hotel. All inclusive option didn’t disappoint either. Overall a great 10 days relaxing at Amus and exploring Rhodes.

Leisure Family

10/10

Exceptional

06 Aug 2025

Salih

Hotel is great.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Debra

Had a wonderful time. Had a chance to use the pool, go to the spa, get a facial, manicure and pedicure. It was the perfect getaway. Loved the terrace out our room. Definitely would like to come back sometime.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Filiz

Clean and friendly hotel, average food, lovely sea

It’s about a 20-minute drive from the airport. Staff were kind, polite, and helpful throughout our stay. Cleanliness & Room: Room and common areas were very clean. Housekeeping came daily, and towels were changed regularly. Bed and pillows were comfortable, blackout curtains worked well. The balcony was nice, though the shower cabin was narrow. The room had a wardrobe, drawers, hangers, safe, and an empty minibar. Air conditioning worked well and was essential in the heat. Pools & Beach: Two small outdoor pools – one at ground level and one on the rooftop. The rooftop pool was often crowded with kids, and swimming was hard due to ball games. Water was surprisingly warm. There’s also an indoor pool, but the chlorine smell was too strong for us. The hotel has its own sunbeds and umbrellas on the beach. Access is easy via underpass, but no hotel-run beach bar or snack area. Many guests reserved poolside sunbeds early with towels. We preferred the sea, which was great. Food & Bar: We booked half board. À la carte restaurants are extra unless you’re all-inclusive. Lunch is €25 per adult, €12.5 per child. À la carte (1 pizza + 2 salads) was better value. Food overall wasn’t great. Too much pork, not enough kid-friendly options. Weak bakery section. I’d rate food 6/10. Bar was nice: Greek coffee €4, cocktails around €10 Other: Wi-Fi was free and strong. Spa and gym available, but we didn’t use them. You can change towels daily at the spa. Lots of kids at the hotel.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Lucy

Amus is a lovely hotel, and we really enjoyed our stay, all of the staff are friendly and helpful, it is a good distance from Rhodes old town and the airport.
Food at breakfast was plentiful with a great variety, plenty of space to sit inside or outside.
Olivetti restaurant was lovely too.
Pool and activities were good, access to the beach is perfect with a tunnel under the road making it safe, lots of restaurants and bars nearby along with supermarkets all in walking distance. Our rooms were great, nice size and kept clean. The toiletry products were lovely. The spa was nice, staff very friendly, but it is pricey. £100+ for a massage.
Some areas to improve, the pedestrian access to the hotel needs to be improved you can only walk on the drive which has lots of hire cars and taxis on it. They should enforce the message not to put towels out before 09:30, there is a sign up, but it is at the wrong end of the pool. I they didn’t remove any despite the sign stating that they do. We mostly found somewhere for 09:00, and there were 3 of us.
You have to scan a QR for any menu that you want to see, even in the restaurants. Which isn’t great if you don’t take a phone to dinner, or pool bar etc.
The bathroom toiletries are attached to the wall to prevent you taking them, which I 100% support, but please make them reachable from the bath! You can only reach them if you’re having a shower. Tricky to get up every time you want some shower gel!
We had a lovely stay at Amus

Leisure Family

10/10

Exceptional

17 Jul 2025

Rebecca

We loved our stay at Amus, the staff couldn’t be more helpful and friendly. The room was lovely and it’s great there are so many pools to choose from. I also have to eat gluten free and I ate very well here! Each meal time they would show me what I could and couldn’t eat and for breakfast I could even order gluten free pancakes. Would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

17 Jul 2025

Amanda

This was a beautiful property right on the beach.

Leisure Friends

10/10

Exceptional

16 Jul 2025

Najmeh

Beautiful hotel amazing food and very friendly and helpful staff,would love to go to Amus hotel again.😊

Leisure Family

10/10

Exceptional

11 Jul 2025

Daljit

From the moment we arrived until departure, we were so impressed by the warm and welcoming nature of all the staff. Lia, in the suites reception was incredibly attentive and professional and we appreciate everything she did for us. She is a credit to the hotel!!
Our room was very spacious and the comfortable bed offered a perfect nights sleep after a day of exploring. Lovely variety of breakfast choices and great location - close to some great restaurants. The cleanliness of the steam room and jacuzzi in the spa weren’t too great but overall all other facilities were fantastic!

Leisure Family

10/10

Exceptional

08 Jul 2025

Rachel

Very enjoyable stay. The staff are super-friendly and go out of their way for the guests at the hotel.

Leisure Family

10/10

Exceptional

08 Jul 2025

David

Great location - between airport and Rhodes old City. Oops were very nice and beach access was great. Hotel breakfast was huge with great selection. Would highly recommend.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Mahalingam

The stay was very good, all staff were very accommodating. Would definitely recommend to book the AMUs suit, it is slightly away from the main hotel building and alittle quieter. Different pools available depending on your needs, close to the beach, with a underpath that leads directly to the beech. Although it is not a sandy beech.

Leisure Family_with_children

8/10

Excellent

13 Jun 2025

mandy

5 night stay in suite with Mountain View on 9th floor. Nice bright room, clean, sofa bed for 3rd adult, 2 bathrooms one with just toilet and basin, double balcony, some sun in afternoon. Breakfast had lots of choice, didn’t see anything GF however if that’s what you require. Nice pool area with one on the roof too. Drinks and food expensive. Beach sunbeds free. Should make getting beach towels easier, quite a walk to spa to change them. Resort fairly small, lots of touristy shops and restaurants. Lovely sunset views from beach. Can walk to Rhodes town )apparently takes an hour) or get the bus from the road outside the hotel. Enjoyed our stay.

Leisure Family

10/10

Exceptional

04 Jun 2025

Grahame John

Fantastic place to stay and the staff could not be more helpful

Leisure Partner

8/10

Excellent

26 May 2025

Elisa

The staff was kind and helpful! The bungalow we stayed in was very nice but I think our water kettle was broken and the front door had no seal along the bottom so bugs were constantly coming in.

Leisure Partner

8/10

Excellent

26 May 2025

Elliot

The food was good

Leisure Self

10/10

Exceptional

20 May 2025

Thomas

The staff where absolutely brilliant and couldn't do enough for you, I would definitely stop here again. The only issue we had with the hotel was we paid for a suite which boasted a heated pool and was told it wasn't working which we was ok with at first as we had free spa access included too then be told that the hot tub wasn't working either. It did get fixed towards the end of the holiday though, Other then everything was amazing.

Leisure Partner

4/10

Poor

17 May 2025

Pavan

AWFUL customer service by the receptionists. As soon as me and my friend arrived, there was no warm welcome like other hotels, the receptionist was very cold and blunt. Once we signed in and were informed that we had an hour until check in, we were told to move our luggage OURSELVES. So we had to walk to the spa ourselves, carrying all of our luggage into their lift, up and down multiple stairs, with still no one offering to help. Then once we get there we we were haggled by the lady at the spa with ridiculous prices specifically for the spa. For example, if I want JUST my fringe cut, it would cost me €40. Even without a wash and blow dry. And so when we politely said that we are tired and we’ll have a think about the offers as we have literally just arrived, the lady became very cold, rude and then ignored us.
The rest of the trip, not one person there explained where any of the facilities are, how to access the private beach, or even where breakfast was going to be and at what time. We had to figure everything out on our own, which is very odd to me considering it’s a 5 star hotel. ALSO at the end of our trip, when we checked out, the receptionist unprofessionally forgot to charge us for the tax for our stay and so they practically harassed my phone when I arrived at the airport telling me I didn’t pay and and that I need to now FIND their email and pay it ASAP.
The breakfast was also not nice, eggs were super oily. The bar staff were lovely and so were the housekeepers

Leisure Friends

10/10

Exceptional

15 May 2025

Peter

Absolutely perfect

Leisure Partner

10/10

Exceptional

18 Apr 2025

Lsharn

Lovely hotel

Leisure Friends

10/10

Exceptional

13 Apr 2025

Karen Lorna Andrea

A wonderful stay at this beautiful hotel. The staff were incredible and so thoughtful. We will be back in the future. Thank you so much

Leisure Family

10/10

Exceptional

28 Oct 2024

Deborah

This was our second visit to this hotel and it didn’t disappoint. We were lucky enough to be upgraded to a sea view room.
Great breakfast and staff!

Leisure Family

10/10

Exceptional

18 Oct 2024

Priscilla

I recently had the pleasure of staying at Rhodes Bay Hotel & Spa, and it was a wonderful experience from start to finish. The moment we arrived, we were greeted with warm smiles, jokes and a seamless check-in process. The staff were incredibly attentive and friendly and went above and beyond to ensure our stay was comfortable - especially Audrey, Manolis and Fedra!

The mountain view room was clean and a good size with working air-con.

The hotel's amenities were great, with 3 different pools - the rooftop pool being the favourite, although we found the pool temperature to be quite cold, although the indoor pool was warmer.

Overall, our stay at Rhodes Bay Hotel & Spa was great. The combination of excellent service, comfortable accommodations, and convenient location (bus-top right outside the hotel to take you to/from Old Town) made it a memorable experience. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay, would definitely return.

Leisure Friends

10/10

Exceptional

11 Oct 2024

Cleeve John

Having pool, bar, and restaurant on the top floors meant fantastic views of the sea and Turkish coast brilliant, couldn't wait to have breakfast with a vista. Staff were very friendly and helpful, always a cheery good morning from the chamber maid in two or more languages. Very relaxing holiday.

Leisure Family

4/10

Poor

02 Oct 2024

Chloé

Should not be a 5 stars hotel.
From reception to bars and restaurants, poor service from a staff mostly (apart for a few individuals) clearly not trained to the standards and just not helpful/not bothered.
Room looked tired, with mismatched floor tiles, a tv in front of a mirror, a scruffy bathroom and a ripped sofa.
Food was varied but quality average.
Silly system with the pool towels which need to be collected from the spa.
Spa staff very pushy to book, list of treatment and prices hard to obtain. Yet they ambush you after your treatment to leave a review.
Picture perfect spa but not thought through, a jacuzzi without steps to get in, with nowhere to leave your towel, a steam room with steps down you can't see/no sign, a huge sauna struggling to get hot with nails sticking out of the benches.
Messy pools areas with sunbeds all over the place, cigarette bots in the grass, glasses on tables for hours.
Very loud music for \"activities\" at the downstairs pool twice a day, played over the pool's music, with young entertainment team dancing, all rather tacky.
Good gym but blocked shower and toilet without lock.
Cleanliness and tidiness under average all round.
Overall lack of attention to detail.

Leisure Partner

6/10

Pleasant

28 Sep 2024

Tanya

Awaiting response from spa.

Leisure

8/10

Excellent

20 Sep 2024

spyros

Overall great stay, must advise that this is definitely not a 5* hotel though.

Positives:

The staff was mostly friendly and helpful
Nice place to stay for a relaxing vacation.

Negatives:

I found it odd that they did not allow people to order food/drinks from outside (first time I’ve seen this at any hotel or resort I’ve stayed at)

It is not very close to the city, and the beach is very wavy.

8/10

Excellent

07 Sep 2024

Ellen

Loved our time at the Rhodes Bay Hotel.
The staff were amazing - in particular the pool bar staff (George and Milinos) who recommended some amazing local restaurants and kept us entertained with expert service and particularly great Bloody Mary's. Anna and Melissa gave great pool dance classes and we attended the bingo which was good fun too.

We would have loved a massage but the prices were not published anywhere. We talked to the spa staff twice who tried selling a 600 Euro whole package.

Breakfast was good. Well organised, great selection and views outside are amazing.

Overall really loved our stay. The room was beautiful, the view was amazing and the little touches really made us feel welcome. All areas including pool was super super clean and all staff we talked to went above and beyond. The under road walkway to the beach was a great idea!
Would recommend and was sad to go home!

Partner

10/10

Exceptional

01 Sep 2024

Sara

Just a lovely break away , room amazing and staff very friendly , food was a bit repetitive.

Family

10/10

Exceptional

21 Aug 2024

Jackie

Friendly helpful staff

Leisure Family

10/10

Exceptional

01 Aug 2024

Paul

Great for a family holiday! Had a great time 🙂

Leisure Family_with_children

8/10

Excellent

24 Jul 2024

Antoinette

Good amenities and meal choices available. Staff are very friendly which is a little let down by the kitchen staff on the main restaurant floor. Overall I’d recommend the hotel and it is in a good location.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2024

steven

Five star hotel

Wonderful hotel. Great staff - especially Valeria who was always helpful. Well run and well maintained. Worth each of the five stars!

Friends_and_family Family

6/10

Pleasant

02 Jul 2024

Farai Nicole

The hotel itself is great with an amazing view & had really good facilities from the spa to the pool and right across the road is the beach.

The staff at reception however I think could be more helpful and friendly. Everytime we went to ask a question whether it was for a taxi or just directions- it was like we were bothering them. It wasn’t all reception but just mainly the person who checked us in which kind of ruined some of our experience with the service.

Leisure Family

8/10

Excellent

18 Jun 2024

Emma

I felt that some of the staff could have been more helpful and better delivering service - with exception of the spa staff and a couple of ladies working in the top floor restaurant.

However, it was a relaxing stay and the hotel itself was wonderful.

Leisure Self

10/10

Exceptional

07 Jun 2024

Terence

Staff nice
Great view
Close to New/Old town

Leisure

10/10

Exceptional

28 May 2024

Terence

Warm friendly staff Lots of restaurants/bars close by

Leisure Family

10/10

Exceptional

11 May 2024

Michelle

Overall great hotel and room.
We got room service to the room and staff asked up to go and get out drinks from the bar (our room floor 3 and bar floor 10) which wasn't an option as we were in our gowns which is why we were calling room service, this has meant i had to lower the staff score.

Leisure Partner

10/10

Exceptional

03 Nov 2023

Fred

First trip out of the USA…

Since it is the beginning of the off season, there was plenty of parking. The room was great, check-in and check-out was quick and easy. The staff was friendly and very responsive to any and all of our requests.

Partner

4/10

Poor

23 Oct 2023

Dimple

It's not a 4 or 5 star hotel - it is a three, and there are problems every step of the way and it really wasn't enjoyable. The room was opposite lifts so lots of chat, housekeepers shouting and furniture being moved around. Balcony light didn't work. The bathroom had no ventilation so condensation everywhere, and flooded floor. Housekeeping gave no toilet roll and didn't come everyday. Products out of date. They made the bed and left everything else.I got two single beds pushed together. And the middle where they joined was uncomfortable - this is unacceptable for a 5 star hotel. Jacuzzi wasn't working, receptionist said 'that's the pressure, it is what it is'. I then called her a second time she said yeah it's not working. Towel system insane. Has to wait in a 20 min queue everyday for food, service bad. I informed there was a piegon in the buffet and they laughed. Poor food labelling, marked veggie when it was meat. Lack of information about facilities and classes. I wanted to give feedback but was refused an email address. Adult pool area quiet except for lifeguard talking loud on his phone. Sunbeds on beach and by the other pool uncomfortable, and towels don't cover the bed. Generally staff incredibly rude, and dinner service was bad. Waiting for drinks, arriving after I finished my meal. They had someone in a suit to show you to a table and then that's it, completely ignored. It took them 25 minutes one night to bring a card machine.

Leisure Self

8/10

Excellent

13 Oct 2023

Christine

All good

All good. Breakfast enjoyable. Rooms well serviced. Reception staff helpful. Good location.
Personally I would like a heated pool outdoors.

Partner

10/10

Exceptional

30 Aug 2023

Pritam

Really enjoyed our stay. Staff were attentive and friendly. Hotel was well run and the facilities and public spaces were excellent. Short stroll to sea and wonderful sea views and sunsets. Close to airport and old town.

Leisure Family

2/10

Poor

13 Aug 2023

Jerome

We didn't go in the end - partly because you cancelled our transfers (and accused us of doing so), and when asked, you could not tell us what we actually booked.

We lost confidence that everything would be sorted for us.

We will never use Expedia again.

Leisure Partner

10/10

Exceptional

07 Jul 2023

Melissa

The property and rooms were very nice with lots of pools and areas to relax. The bar bits menu could have had a few more items. When restaurants at the property were closed it was better to go through room service menu instead of the bar bites menu for food. Also the pools closed too early. July is very hot and the sun goes down after 8pm. It would been nice to have at least one pool open till 9pm. There were a few times we wanted to use the pool after 7pm but were unable to since they were closed. The really nice beaches required a 25 to 1 hour drive from the property so we had to rent a car. The beach by the property was not very nice.

Leisure Family_with_children

8/10

Excellent

06 Jul 2023

Jacob Simon

Great time away and very friendly staff

Leisure Partner

10/10

Exceptional

24 Jun 2023

Duane John

Our first time to Greece and safe to say we absolutely loved it. The hotel and staff were friendly and professional the only thing that let them down was their lack of cleaning up the neverending bird muck on the balcony. We would definitely return to the same property though.

Leisure Partner

8/10

Excellent

21 Jun 2023

Godfrey

Handy for travel into Rhodes and the beach was very accessible. There was a lack of sun loungers poolside and the usual beach towel nonsense. No fan of the poolside music pitched at the youth market either.

Leisure Family

10/10

Exceptional

17 Jun 2023

Gaetano

Staff so friendly, second time I have been to this hotel and loved it , service is excellent food is very good and they always have a smile on their face they do their upmost in making your stay pleasant and memorable, The lads at the pool bar exceptional, great service can’t thank them enough. Definitely recommend this hotel. Keep up the good work 🙌👌

Leisure Partner

8/10

Excellent

10 Jun 2023

KuoJuey

The view of the room is wonderful. It is more like a 4-star than a 5-star. The staff service was mixed, some were excellent and hospitable, while some were rude. The lady in the shop for bus tickets was especially rude, should not be in service business. The taverna at the 11F next to the pool offers excellent food, music, and overlooking the ocean with sunset. The service was excellent, the best in this island. This taverna is must-go if one is staying in this hotel.

Business_and_leisure Partner

10/10

Exceptional

29 May 2023

Callie

Rhodes bay hotel is a dream come true for many tourists. Renovated, clean amazing staff. Such friendly accommodating people. Literally your wish is their command. Restaurants on premises offer great selections at breakfast, tirelessly. Gourmet food for dinner. The pool clean and quiet. The spa truly an art of massages and other services. Loved the sauna and the staff.

10/10

Exceptional

06 Oct 2022

Nicholas

Location views and service

Leisure Partner

6/10

Pleasant

17 Sep 2022

Gillian

Disappointing, wouldn't recommend

This isn't a bad hotel, but its definitely not a 5 star one!!

There were some plus points:

The food was great, especially dinner.

The pool on the 11th floor was nice

Our room was spacious and modern. The patio was huge with a lovely view

Now the bad stuff:

The staff! There were a few exceptions, like the lovely lady serving pool drinks on the 11th floor, and some of the waiting staff in the main restaurant, but overall we found the staff quite unfriendly and unhelpful. Most of the time we felt that they really couldn't care less. This was especially true with reception

Housekeeping was pretty poor. Our beds were made and towels changed, but our room was not cleaned. The floors were really dusty and full of hair. Under the bed and sofa were very bad. They didn't remove dirty glasses and cutlery and only replaced (some) toiletries after 4 days.

Ridiculous system to collect/return pool towels! Can only be done at the spa at certain times, no use for those using the 11th floor pool or anyone wanting a swim before 10am. Most people used their own

Our stay included 2 a la carte meals. We tried to book the nicer restaurant in advance but were told no. But there were no dinner slots left when we arrived. Bit of a con!

No pedestrian access to the bus stop into town, you walk on the road which is so dangerous on the dark

Really loud club music at the main pool - more suitable for a club 18-30 hotel!

The gym showers - disgusting

Friends_and_family Family

4/10

Poor

01 Sep 2022

Janet

The view would have been okay if not for a large purple flood light from the hotels outdoor restaurant pointed into my window. I had to close the curtains to block the floodlight, so the view I paid extra money for was not visible. Further, the loud music from the hotels outdoor restaurant was audible in my room through late into the evening. I requested a high floor room in my reservation. I was assigned to a room two floors from the bottom. Reservation requests are not honored. There are better options for the price point.

Business_and_leisure Self

2/10

Poor

17 Jul 2022

Denis

COCROACHES IN ROOMS. DO NOT STAY IN THIS HOTEL. Horrible service, dirty rooms with cockroaches. We stayed in this hotel for vocation and rented cabanas. We expected 5 star hotel to be extremely clean and enjoyable, however we received only rude service, cockroaches in our room running around every day, and the hotel did not do anything. When we were leaving we expected to recive any discounts, or compliments from hotel, instead the hotel charged us extra for late check out. I would say Greek people do not know how to provide service to people. This was my worst vocation and I would never recommend this place to anyone.

Leisure Family

10/10

Exceptional

13 Jul 2022

Georgios

The room was excellent and the views beautiful. The staff are very helpful and friendly; overall the service is properly 5 star and one of the strongest point of this very pretty hotel

Leisure Family_with_children

10/10

Exceptional

19 Jun 2022

Krupa

Amazing hotel, highly recommend

Leisure Partner

10/10

Exceptional

14 Jun 2022

Daniella

Beautiful hotel, good food and fabulous staff

Leisure Partner

8/10

Excellent

11 Jun 2022

Barrie

Hotel is a bit dated and in need of modernising the lobby and public areas - they look from the 1980’s and very old fashioned compared to the Olympic Palace next door. Rooms were clean, modern and spacious in comparison. Balconies plagued by birds and their muck. Again attention to detail with balconies, condition and balcony furniture lacking. Pool areas nice, would be better if all the beds were padded and not just those around the upper pool also if a more central convenient location for towels. Food at property good. With a little more investment and attention to detail this hotel would be amazing.

Business_and_leisure Friends

10/10

Exceptional

19 Apr 2022

sally

The staff were all so friendly and helpful, and genuinely thrilled to hear how wonderful we thought the hotel was. The deluxe Seaview suite was stunning, all the facilities were really clean and new, the lobby is like something out of a Bond movie! We upgraded most days to full board as all the inclusive food and drink were delicious. The pool was a bit cold, but it is only April! The bar at the top has the loveliest views looking over to Turkey - a perfect place to sit to watch the sun go down with a cocktail. We'll definitely return...

Leisure Family

8/10

Excellent

02 Nov 2020

Didn’t like the noise from the next door guests had to call reception at 1.30 in the morning to get them to be quiet

Leisure Partner

8/10

Excellent

20 Oct 2020

Verified traveler

Lovely stay in this hotel. Great staff and facilities.

Leisure Partner

8/10

Excellent

16 Oct 2020

Maggie

Staff amazing ! Great location! Minor issues not enough sun beds probably due to distancing but everyone gets up early and save beds! Men having to wear trousers at dinner should be smart trousers as ripped jeans against smart tailored shorts doesn’t make sense ! Apart from that overall smashing hotel as I said staff are exceptional!

Leisure

8/10

Excellent

01 Oct 2020

Verified traveler

Good food

We enjoyed staying here for a week all inclusive. The food was very good and the staff were always helpful polite and smiling under their masks. The place was clean and the hotel itself was on the main road to Rhodes town about a 10 minute drive away in a taxi. The bus stops outside the hotel if you prefer to use this for a small one way charge each time. The access to the beach is via a subway and the beach is pebbly with sand a little further out into the water so bring beach shoes. The 2 pools that were open to us in regular bungalows were not heated but as it was September it wasn’t too bad but the sea was warmer. It is mandatory to wear masks in the lifts and foyer but it appears some guests wether they are staying or visiting for a wedding cannot read and do not wear them without any challenge from staff. The quietest pool is on the 11th floor and the noisiest with swim up bar is on the ground floor - the waterfall feature and road proximity as well as music being played made me stay away. The A La Carte restaurant was ok but could only book once a stay ( even if for 2 weeks) and has separate menus for those all inclusive and those not. All in all it was a good place to stay but not 5 star luxury. The rooms are tired and dated ( but very clean) - and the king size bed we had was comfy. The aircon worked well and was quiet- I am not one to return to the same hotel unless something spectacular- so wouldn’t stay again. We are going back to Rhodes as it’s lovely.

Partner

10/10

Exceptional

20 Aug 2020

MaryT

The hotel is very nice and clean with good service.

Business Family