Rodos Palace

Greece , Rhodes
IXIA, Iraklidon Avenue (Trianton), Ixia
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100 reviews shown

10/10

Exceptional

04 Apr 2026

Theodorus

All good

Partner

2/10

Poor

08 Sep 2025

michal

Looking for a nightmare vacation? You've come to the right place!
We read the comments - we couldn't believe it. The price convinced us... and we made the mistake of a lifetime.

We're here for 9 nights in the old wing:
Looks like a hotel from the 80's without proper maintenance
Smelly hallways of dirty carpets.

The room looks like an abandoned warehouse - scratched parquet, a broken refrigerator next to a new refrigerator, an air conditioner that makes a noise like an airplane but cools like a burning candle (and also puts out dust!), a sunken bed, a broken toilet, broken sockets, a balcony door that doesn't lock, broken lighting, a clogged sink, and a floor that hasn't heard a mop in years.

The reception? They smile and say \"come in the morning... maybe they'll free up some rooms.\" In the meantime - we sleep three nights without air conditioning.
reception, lobby, dining room and public areas are all crowded.
Breakfast with a thousand people, all industrial.
Don't do this to yourself.

Leisure Family

4/10

Poor

06 Sep 2025

Lea Hofsli

We payed extra for a room with a double bed and view of the garden. All we saw was the roof that stretches out towards the garden and the room had two single beds. We had to ask 5-7 times over the span of two days for new beds or a new room, but ended up pushing them together ourselves, only for the housekeeping to put them back.

This is NOT a 5-star hotel, 3 at BEST. Do not waste your money here.

Partner

6/10

Pleasant

27 Aug 2025

Einat

There is no variety in the food, the food does not change and every day it is the same. The pool is small and not adapted to the number of vacationers

Leisure Family

4/10

Poor

15 Aug 2025

Rita

Dirty all over, staff rude and the room I saw online wasn’t what I got!

Leisure Friends

6/10

Pleasant

15 Aug 2025

Mihail

Beautiful hotel in convenient location. Customer service excellent. Elevators not all working and has to walk down 15 flights of stairs. 1 elevator never worked at all. A/C didn’t work properly. Kept turning off and switch would not turn back on. I believe the switch plate needed to be replaced. Beautiful breeeze of the ocean accommodated for lack of proper a/c.

Partner

6/10

Pleasant

25 Jul 2025

Thomas

No conditioner for your hair, no soap, no iron to iron clothes since we were attending a wedding
Cleaning ladies did not speak English or Greek

Leisure Partner

6/10

Pleasant

16 Jul 2025

Russell

Hotel in amazing location and beautiful beach. Ok as a four star hotel but really wouldn’t call it five , as the finishes were poor. Few issues; 1-dangerous large mirror that was cracked and we reported it twice and nothing done about it. 2-wrong pictures of chosen suite didn’t have pool as advertised , and we were told Expedia got it wrong . 3- iron room had timer light that kept going out whilst trying to iron which is dangerous . 3-advertised with coffee tea making facilities and we had one coffee pod in the whole week, plus our friends were charged for their coffee in their room , 4- city tax higher than advertised on site and were slightly shocked when checking in and presented with the invoice. 5- though there is a large amount of breakfast available , the hot breakfast was cold to warm if you were lucky and we tried at different times and always the same.

Leisure Family

6/10

Pleasant

14 Jul 2025

kalliopi

The pools, the breakfast buffet

Family

6/10

Pleasant

13 Jul 2025

Pete

Property needs remodeling and updating

Leisure Family

6/10

Pleasant

13 Jul 2025

Pete

Rooms need updating, far from 5star hotel

Leisure Family

8/10

Excellent

29 Jun 2025

Mostafa

Ok but outdated, overpriced for the provided quality

Business Self

6/10

Pleasant

26 Jun 2025

Stuart

Dining arrangements were ordinary. There was a restaurant at the rear that was only availabile for guests that had pre-bought all their dining. This was often near empty, while the main dining hall was chaotic.
Additionally one lift wa only available for people on floor 16, while the other two lifts often provide a slow service.

8/10

Excellent

26 Apr 2025

Venkata

Beach side hotel. Easy access

Small hotel rooms for the money. Bathroom not convenient for family.

Friends_and_family Family

2/10

Poor

30 Nov 2024

Evangelo

They advertise a sauna and gym but you need to pay an additional €25 per use. False advertisement.

6/10

Pleasant

25 Aug 2024

James

It’s alright… but Not the greatest. Appreciating it’s a massive complex but the whole place looks and feels a bit tired. 50 years old this year… and you can tell. Check in is painful and for some reason seems to take an age. We stayed in one of the family bungalow suites up the mountain side. Concierge service with buggies to get you up and down thank god. The room was ok but… as I say… in need of a refurb. Aircon in the room defo needs a re-gas or service. Had trouble getting to sleep some nights as it was still pretty hot in the room. Had an “American” style breakfast included… lots to choose from. Staff could defo do with cheering up a bit… not many smiles knocking around. Overall… I’d give it 6 out of 10.

Leisure Family

10/10

Exceptional

23 Aug 2024

Pinar

We loved our room

Leisure Family

10/10

Exceptional

14 Aug 2024

NIKIFOROS

I had a fantastic stay at the Rodos Palace Hotel. The room was clean and had a beautiful view. The meals were delicious. The location is perfect, close to the city center. The staff was friendly and attentive, always ready to assist. I highly recommend Rodos Palace for a comfortable and enjoyable stay.

Leisure Partner

10/10

Exceptional

26 Jul 2024

Pantelis

Great vacation destination

8/10

Excellent

23 Jun 2024

Jie

The staff is very nice and help for to solve the check-in problem. Housekeeping comes every day and no need making requests like many other hotels nowadays . However the facilities in the rooms need upgrading .

6/10

Pleasant

06 Oct 2023

I H Duncan

Room in need of refurbishment Breakfast could do better. Bed was comfortable

Friends_and_family Friends

6/10

Pleasant

04 Oct 2023

Mary

Todos palace stay

Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant

Friends_and_family Friends

8/10

Excellent

04 Sep 2023

Despina

This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment.
Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!

Leisure Family

8/10

Excellent

26 Aug 2023

Elias

Great location

Business

2/10

Poor

15 Aug 2023

johnny

It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.

10/10

Exceptional

10 Aug 2023

elaine

Old furniture but very good food nice view friendly staff , near the nicer beach in town
I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to

Leisure Family_with_children

6/10

Pleasant

02 Aug 2023

Neetu

This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!

Leisure Family

6/10

Pleasant

01 Aug 2023

Georgian

Definitely not a 5 star hotel. 3 at best.

Leisure Family_with_children

2/10

Poor

10 Jul 2023

Marian

Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude

Leisure Family_with_children

6/10

Pleasant

22 May 2023

Kangmoon

Old facilities

Business_and_leisure Self

6/10

Pleasant

28 Mar 2023

Adele

Quick birthday break.

Very young slightly rowdie crowd staying there. Wasn't what we expected. Nice renovated room,clean and modern. Food in buffet restaurant was ok. Very warm weather, had to find a place away from the main pool as different people had music blaring from their speakers. Very reasonable quick break for my birthday. Shame no sun beds on the beach. Nice staff. Very out of season so the area was very quiet, no other hotels open. Many restaurants /shops were closed. Outside pool was freezing and the indoor pool wasn't in use. Plenty of sun beds out of season, probably wouldn't want to be there in summer. Have stayed at much better five star hotels. Definitely get sea view and premium room which has been renovated.

Partner

4/10

Poor

27 Mar 2023

Elnaz

Not worth the price or the stars

Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in.

Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment.

Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery.

The lights would randomly switch off and on at night which was scary at the beginning.

There is a generator that runs early in the morning which is very very disturbing.

No aircons in rooms. Only heater that is set to 27 (centrally).

I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.

Partner

6/10

Pleasant

02 May 2022

miles

Not what was expected

Disappointed that a five star rated hotel, offered only a buffet service dinner option. Not notified of this at check-in. Not made clear at booking time that hotel would be shared with all inclusive bookings! Standard of accommodation was superb.

Partner

6/10

Pleasant

30 Aug 2021

Thomas

Second visit and sadly not as good an experience. Had to move rooms once to get air con that actually worked. Rooms are getting tired and in need of upgrade. Cleaners poor. Lots of facilities weren’t open and you have to pay extra €10 per visit to use the gym.

Leisure Family

10/10

Exceptional

26 Aug 2021

Maria

It was an amazing experience! 5 stars!!!!

Leisure Family_with_children

10/10

Exceptional

11 Sep 2020

RWilliams

The best holiday our family has ever had. This was our 2nd time visiting the hotel and we would not hesitate in recommending.
The hotel was very well setup for COVID restrictions, and we always felt safe and secure.
A big thank you to Renata at the front desk for accommodating our large family (6 people) and always being there to assist and to Laki and Despoina at the bar for their friendly, welcoming personalities.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2020

anastasia

Very helpful staff ..happy to fulfill any demand..well organized hotel and nice decorated rooms ..for high level expectation customers

Business Partner

10/10

Exceptional

06 Sep 2020

Helen

Feeling safe we had the chance to enjoy our stay! Nice Hotel, nice swimming pool for children with a water park! Fresh and clean rooms with sea view! Nice breakfast buffets, very gentle staff!!

Leisure Friends

10/10

Exceptional

03 Sep 2020

Eva

Excellent stay, beautiful hotel! They take COVID quite serious, so we felt safe to move around the area! The view from the room was amazing! Despoina and Petro were the heart of the Rodos Palace!!

Leisure Family

10/10

Exceptional

03 Sep 2020

Irene

A five stars hotel. The room was recently renovated and very clean. The staff was very friendly. The food was great in every restaurant. You can walk to the beach any time of the day.

Business Self

10/10

Exceptional

02 Sep 2020

Vasilis

Amazing views,cool rooms,close to the city.Lot's of things to do in the surrounding area.Also a surprisingly good a la carte restaurant in the premises (12Nissia).

Business Partner

10/10

Exceptional

02 Sep 2020

Anastasia

We just love this place! On the beachfront with nice restaurants in the hotel and around it! Very nice view and great service!!

Leisure Family

10/10

Exceptional

31 Aug 2020

Chrisoula

It was excellent!!! Very friendly very helpful and very clean !!!! I felt very safe!! Also very good location!!!

Business Self

10/10

Exceptional

31 Aug 2020

Debbie

Η υποδοχή ήταν εξυπηρετικότατη.Το δωμάτιο καταπληκτικό ,λαμπερό και πεντακάθαρο.Βολική τοποθεσία του ξενοδοχείου.Τα πρωτόκολλα τηρούνται πλήρως.Το συνιστώ ανεπιφύλακτα.

10/10

Exceptional

30 Aug 2020

Irene

Unique place, beautiful atmosphere, renovated, fresh room! Nice pool restaurant with Greek specialties! Kind reception staff, Dimitris is really friendly and kind!! Despoina at the swimming pool is also friendly and professional!! Thank you all, see you next year!

Friends_and_family Friends

10/10

Exceptional

27 Aug 2020

Verified traveler

Great stay at the Rodos Palace. Staff were fantastic and always really helpful. Good location with beach across the road and Rhodes Town only a short bus or taxi ride away.

Leisure Family

8/10

Excellent

10 Aug 2020

HarveyD

Good hotel with great friendly staff.
Petros in the main bar was very friendly and helpful.

Leisure Family

10/10

Exceptional

23 Sep 2019

Usha

The hotel staff were excellent, always helpful and the service given was again very good. The staff are made to work long hours.
The hotel is kept clean, but the property condition in certain areas does need to be upgraded. The hotel can not be said it is 5 star!!There were chairs which were falling apart. The beach was across the road and we had to pay Eu5 /bed, there was no deal made by the hotel so that we would not have to pay.
The evening shows were a big disappointment, and again for a 5Star hotel a better effect should have been made.

Leisure Family

2/10

Poor

17 Sep 2019

Verified traveler

Ridiculous service

The hotel needs an upgrade, it looks too old. Our hotel room had a burn on the carpet and dirty walls.
We have been asking for an iron to iron our clothes for 3 days, receiving different answers about the reason why we can/cannot have an iron. Every day we were told different things to realise that they were not giving us an iron to force us pay for the ironing services of the hotel!!! This is supposed to be a 5* hotel and everyone pays a good amount of money for their stay. They are trying to make even more money from things like the ironing services and wifi! There is NO wifi in the rooms, only in public areas!!! In a 5* hotel!!!
We have been to real 5* hotels like Hilton, Nikki, Four Seasons and nobody ever refused to give us an iron!!! Even in little B&Bs they do provide irons and wifi!
Ridiculous!!! Definitely NOT a 5* hotel!

Partner

2/10

Poor

11 Sep 2019

Verified traveler

They charged 370 euro for laundry service and didn’t tell me price until after they did it

2/10

Poor

01 Sep 2019

KENNETH

Inhospitable Hospitality

Mixed up the rooms, so, on arrival after a hot and lengthy ferry trip, it took the best part of an hour until we had suitable sleeping arrangements for the 5 paying adults in our party. This, inspite of calling ahead 24 hours before arriving, to be assured they knew we needed separate beds, due to my being post-Op, and unable to share.
5 star hotel in mid August with NO air conditioning... no-one even told us it had broken down at check in, but when we sent for someone, they sent up a young man, Vassilis, who played around with it then said a technician would come up.. We waited in the heated room, sweating, for an hour. No-one came. After returning from dinner, the room was unbearably hot, so I called down, to be told there was a problem. Receptionist said she would put a note under the door with an appointment for me to discuss with the manager, the following morning. No note received. I emailed Customer Relations re my dissatisfaction. Still no reply 6 days on. Dreadful. Expensive, waste of my hard earned money, for a 24 hour stay, no sleep due to heat, and lack of advertised facility. They don't care about their guests, inhospitable hotel.

Friends_and_family Family

4/10

Poor

28 Aug 2019

Alexandra

Escapee from Rodos Palace

RP is old tired and should be gutted and completely refurbished. It needs a massive updating. The Staff are overworked and it shows. The first room I stayed in looked fine but the bathroom was unusable due to a lack of maintenance. The staff gave me a second room. This room had a bathroom that worked appropriately. The beach was bad. Small stones between toes not good. The beach should be sanded. The personal touch, because of resort size, is lacking. The HT Mngr was nowhere to be seen. I never met HT Mngr in RP not once. The resort is too big and needs updating. The breakfast, cooked, is a joke. The buffet needs changing.

6/10

Pleasant

28 Aug 2019

Verified traveler

The good thing about the hotel is that it is very clean, the food was good and located in a nice area of Rhodes...

I will list the things I didn’t like about the hotel and hence I will not be staying there again!
- Staff attitude: The staffs (receptionist, manager, waiter and waitress) were rude and not helpful
- Hotel facilities: You have to pay 5 euro per day to use the gym. I have been to a lot of countries and I have never experienced this before.
-Hotel facilitates: You have to pay 7 euro to iron a shirt. I asked the receptionist for an iron and they initially said they don’t provide an iron to customers for safety reasons thereafter they said I can reserve one for the next day. As advised, I reserved an iron for the next day but I didn’t received one :(
The manager ironed my shirt for free the first night and said she will arrange an iron for me the next day. I waited another day and I did get an iron so I went out and purchased one.
Cleaning staffs: They left the balcony door open on 2 occasions

Leisure Family

10/10

Exceptional

27 Aug 2019

Verified traveler

We booked the Sunset Suite and it did exactly what it said on the tin. The view was amazing! Also, we really liked the number of options with regards to dining and being able to upgrade our half board to one of the a la cart restaurants for 5Euro's/person/meal.

Leisure Family

8/10

Excellent

26 Aug 2019

Bryan

The room was very spacious, the pool areas were well maintained, nice view of beach/sea. The hotel is well located to take public transport into the historic district of Rhodes. The restaurant staff handled food allergies better than we had expected.

It is a large property, so sometimes the staff would be hard pressed to deal efficiently with guests when large groups would descend on the front desk or restaurant.

Leisure Family_with_children

10/10

Exceptional

25 Aug 2019

Verified traveler

It was a truly relaxing stay with everything you expect from a top class hotel. Spotlessly clean, delicious food and friendly staff. Would definitely return for another family holiday.

Leisure

8/10

Excellent

22 Aug 2019

Verified traveler

Limited parking. Elevators too small for this size hotel.

Leisure Self

10/10

Exceptional

22 Aug 2019

amnon

it was great

Family

8/10

Excellent

19 Aug 2019

Verified traveler

good location, service need to be improved

Hotel is in front of the beach. we booked the room with sea view. it's really worth: nice sea view, sunset...
breakfast and dinner buffet are good. Breakfast buffet is same every day. but Dinner buffet is different everyday. However, for the dinner, if you are man and want to sit in the main restaurant, you need to dress long pants. otherwise, you cannot enter. But if you are a girl, you can enter with shorts. Pity there's no information about this.

reception people are cold. it seems that they don't expect you ask any questions.

room cleaning is not good. there is sands on the floor, but it's cleaned.

Friends

2/10

Poor

13 Aug 2019

Verified traveler

Disgusting.

Disgusting service. Staff do not care. This is not a 5 star hotel, 3 at best.

Partner

6/10

Pleasant

09 Aug 2019

Verified traveler

Having been fortunate to stay in other 5 star hotels throughout the world this particular hotel fell short in many respects, & at best could be called 4 star. The half-board option was not fully explained on arrival & after experiencing what can only be described as a \"Butinesque\" dining hall on our first night decided that we would eat out despite having paid for the additional food. It was only after a week (we were there) for 10 days, that we discovered that if we paid a further €5.00 a head per meal we could dine at other restaurants on the site - which we did & it was well worth it. Ilaysos (where the hotel is) has two or three eateries & bars lots of hotels (but unlike other Greek resorts it is not clear if you can use their facilities) so apart from a couple of bus trips into Rhodes town we stayed locally as to hot to do much else ! Easy to get bus very close to hotel & only 10mins cost of under €2 per person each way. Rhodes town has lots to do such as boat trips - visit the castle etc . Enjoyable holiday but wouldn't rush back in main season, out of season possibly

Leisure Family

8/10

Excellent

06 Aug 2019

Verified traveler

The hotel is huge and their facilities are very good. However, the amount of lifts it has aren't sufficient for the numbers of people using it as the whole time we were there, we have to wait for lifts going to breakfast as well as dinner. It's not too bad if you're on a lower floor cause you can just walk up or down but not so good if you're much higher up.

The hotel is very well kept and the location is good for going into Rhodes as it's only 10/15 minutes away. Fares are ok but if you are looking for visiting sights and doing various tours around the island, it's best to stay in a hotel in Rhodes town as it saves a lot of time waiting for buses to and fro as well as cutting down on cost.

8/10

Excellent

05 Aug 2019

Verified traveler

Close to the airport and as close to the sea as you possibly could be. Hotel is situated just off the main road in a region with several other hotels and extremely close to a number of local shops/bars/restaurants.
Local beech is a stone one so if you're looking for sand, it's a short drive away.
Free parking at hotel with plenty of overflow spaces during busy periods.
If you don't have a car, expect to need taxi's to see any of the sites.
Pretty quiet area as you are away from the hustle and bustle of the main city.
We were on the 5th floor and the room really wasn't as bad as some other reviews mention. They are a bit dated, but clean enough and functional.
The sea view rooms have a great view of the sea and sunset.
We had half board and the food was pretty good. Enough variety but after a week it gets fairly repetitive. FYI they charge extra for drinks.
Pools were really nice and clean. The sun beds get reserved up pretty early in the morning.
Evening entertainment in the dome area wasn't for us. Generic family friendly singing/dancing etc. but it gets really humid at night.
Internally it's a big hotel, fully air conditioned with lots of areas to relax in to suit different age levels.
All together a nice atmosphere and would recommend bearing in mind the reasonable price.

Friends_and_family Friends

10/10

Exceptional

04 Aug 2019

Verified traveler

Great room layout . Bathroom and dressing area in the middle .

Leisure Family

8/10

Excellent

02 Aug 2019

Verified traveler

Rhodes Palace hotel

Great hotel, spotless and lovely rooms. Staff friendly and willing. Menu choice never changed in 10 days which got a bit samey

Partner

8/10

Excellent

02 Aug 2019

christopher

Rodos Palace Hotel

The Rodos Palace Hotel was great! Breakfast and dinner buffet was very good with lots of choices. The staff were pleasant, very attentive and helpful. I would stay there again. There is easy beach access right across the street and some decent tavernas and super markets within a very short walk.

Family

4/10

Poor

01 Aug 2019

Our stay at Rodos Palace was disappointing to say the least. Upon entering our room, which was extremely outdated, old and musty, my son went to use the bathroom and the handle fell off. I went to the front desk and reported the problem at 2:45pm. At 6 pm, no one had come to fix the bathroom lock and my son subsequently got locked in. After 10 minutes, we were able to calm him down and With help and guidance for him out. I went back to the front desk, with lock in hand and the staff could have cared less. They were directing me from one person to the next. They finally sent me to a lovely woman at customer service desk who reported that the problem had never been reported in the first place. She was finally able to locate someone to fix the bathroom door, close to 5 hours after it being initially reported. I was so disappointed in this hotel and will never recommend it to anyone looking to stay in Rhodes. There are so many other hotels in the vicinity. Don’t waste your time or money on this one.

Friends_and_family Family

8/10

Excellent

31 Jul 2019

Verified traveler

Loved the area, and the overall aesthetics of the hotel were fantastic

Leisure Partner

6/10

Pleasant

27 Jul 2019

YOSEF

המלון בסדר , עמוס באנשים , החדר בסגנון ישן אך נקי , לא חסר כלום , יש מכונת נספרסו בחדר אך לא רשום בצורה ברורה שכל קפסולה עולה 2 יורו מגלים את זה רק בצ'ק-אואט, ויי-פי עובד טוב בחדר אך בלובי לא עובד

Family

10/10

Exceptional

26 Jul 2019

Verified traveler

One of the best hotels I have ever stayed in. Everything was excellent!

Leisure

10/10

Exceptional

24 Jul 2019

Eli

Nice Hotel

Amazing

Friends

8/10

Excellent

22 Jul 2019

Richard James

Absolutely perfect. My only two problems were the food which was less than what you'd expect from a 5 star hotel, and the public transport (which is not necessadily down to them, yet had an impact on our stay). The room was lovely and great value for money.

Partner

4/10

Poor

22 Jul 2019

Stephen

not five stars by a long way, overcrowded, staff all look miserable, rundown areas.
fur coat and no underwear, overrun with very very rude Israelis, definitely not for british, charged extra for everything they can think of. Second time I've been in two years and never again, gives Rhodes a bad name.

Leisure Family

2/10

Poor

17 Jul 2019

Verified traveler

The hotel couldn't handle the amount of guests poor service and old rooms

Leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

Our stay at Rodos Palace , was very pleasant, very friendly atmosphere from all the staff! We definitely coming back at recommend the hotel to our friends!!!!

Leisure Partner

10/10

Exceptional

08 Jul 2019

Jack

Huge,resort style hotel

Very large luxury hotel that is more of a resort hotel, Las Vegas style, with several pools, nightly entertainment and lavish buffets for breakfast and dinner included.

Family

10/10

Exceptional

03 Jul 2019

Verified traveler

Amazing staff. They checked if we were fine and happy. They even left a note in the room to check if we were happy. The spa was also great. I love the food. Great!

Leisure Friends

6/10

Pleasant

03 Jun 2019

Verified traveler

Waiting for the rooms to arrive after 14:00 The dining level is not good Disappointment Breakfast Every day The same thing is not varied to choose according to the propaganda films I personally did not see the variety of foods that appear in their video advertising The pool is small and there is not enough places for the guests who want to sit by the pool and they do not enough sun beds
The staff is patient and polite

Business Partner

10/10

Exceptional

01 Jun 2019

Aharon Shmuel

Perfect hotel

Excellent hotel with all the facilities and a friendly staff. Minibar at the reasonable price. Spacious and modern rooms

10/10

Exceptional

26 May 2019

Verified traveler

The staff were lovely and very helpful to all our questions. Our room was fantastic and clean, if a little bit outdated. Heads up that the hair dryer in our room wasn't great for drying my long hair, but it might be better for others. There was a great variety of food and the pools were great, though quite chilly when we stayed! The different services available were great, we used the spa and the guest relations for organising the fantastic tours we went on during our stay. The hotel isn't too far from rodos town either and we got on the bus there, plus there are lots of options for food outside of the hotel if you don't fancy eating in. I would highly recommend this hotel, and thank you to all the staff for your care and attention during our stay, you all made Rhodes a place to come and visit again!

Partner

6/10

Pleasant

02 May 2019

Verified traveler

The bar staff were very attentive and very happy and chatty, welcoming conversation but not intrusive.
The reception seemed keen to direct you to using your phone in your room to contact relevant departments rather than call and assist you.
The room information states 'bar stocked' but remained empty throughout the stay despite asking three times and in a 5star hotel I find it a very big ask of guests to be charged for tea and coffee in the rooms?! Plus the room was always left unsecure by cleaning staff and the plugs in both the sink and bath were broken and were never fixed. We were also ripped off by the hotel by arranging a taxi - we assumed the hotel was the safest option but having spoken with other guests and the local taxi providers this hotel in particular charges for making a call... fair enough but 10 euros on top of the taxi charge!?

Leisure Partner

10/10

Exceptional

30 Oct 2018

manos&elena

2nd Stay in this month, we enjoyed our stay more than the first time!!
we travel for business and the best part of this hotel was the lounge at the 16th floor were you can work and enjoy the perfect view of the Aegean sea!!!
a very smart concept!!
we will return for sure next year!

10/10

Exceptional

29 Oct 2018

Vasilis

A very good experience overall,stayed for one night only,wish it was more.A warm welcome,amazing panoramic views,great location,comfortable beds,very clean rooms!Highly recommended,definetely going back!

10/10

Exceptional

29 Oct 2018

Niki

Excellent five star hotel! Friendly stuff and amazing facilities. My room was very clean and comfortable. The hotel is next to the beach! Great sunset and sea view from my room! I will be back soon!

10/10

Exceptional

28 Oct 2018

Anastasia

Loved this place! Beautiful hotel and a beautiful island! Definitely I recommend it!

10/10

Exceptional

28 Oct 2018

manos&elena

something different from the other hotels.
the new rooms are really exceptional and all the staff was very friendly and helpful.
we recommend Rodos Palace to everyone it is a new fresh concept with the Abav2 lounge and the new rooms
just perfect!

10/10

Exceptional

26 Oct 2018

Evangelia

Second time to this beautiful and cosy hotel! I highly recommend it! Nice accommodation with amazing gardens!

10/10

Exceptional

25 Oct 2018

giorgos

a real 5 star hotel.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10/10

Exceptional

25 Oct 2018

Evelyn

Beautiful hotel next to Rhodes town! Amazing view from the room! So happy to be here!

10/10

Exceptional

24 Oct 2018

Rena

Excellent hotel very close to the beach! Our room was recently renovated and very clean! The stuff was very friendly. Beautiful gardens and swimming pools. Stunning indoor pool!!! A real five star hotel!!!

10/10

Exceptional

12 Oct 2018

Jonah

'Mini'Moon was Dreamy :)

My spouse and I booked a 3 night getaway immediately following our wedding for a weekend Mini Moon. We stayed in one of the suites at Rodos Palace and from start to finish our stay was amazing. We were greeted with champagne at check in, sent complimentary wine and snacks to our suite, enjoyed complimentary (20 minute) massages), and had access to the hotel's special 16th floor VIP lounge), and enjoyed a private pool.

The suites are just a minute's walk from the main hotel building (including the Abav2 VIP lounge), and both the suite and the lounge are fresh and renovated. The lounge specifically is completely new (completed Aug/September 2018) and we felt the love there. The two hotel pools (one indoor, one outdoor) are both clean and lovely.

Wonderful staff and service! Good English, competently answered questions when they arose, offered help.

Food: My spouse is a 'special' (picky) eater, so I can say with confidence that if she enjoyed the breakfasts 3 straight mornings it's gotta be good!

Location: 15 minute cab to the airport, 90 second walk to the beach, 10 minute drive to Old and New Town, and about an hour to Lindos (our only day-long excursion on this trip - we rented a car from the hotel lobby quite easily).

I know of friends who also stayed in the non-suites who also enjoyed, and we are happy to recommend the Rodos Palace Hotel and would be thrilled to stay there again!

Thank you for helping make our trip unforgettable!

Partner

4/10

Poor

26 Sep 2018

Verified traveler

Disappointing, I expect more from a 5 star hotel.

Upon booking I was confirmed a double bed. On arrival I was given a room with two single beds (not even next to each other). When I spoke to reception about this, I was told my only option would be to pay 40 euros per night to upgrade my room. Begrudgingly, I did this and was given a new room with a double bed. What I didn't realise at the time was that the new room was next to the three lifts and all I could hear all night long was the mechanics of the lifts making sleep almost impossible. The next morning I complained about this and was immediately told they would change my room. (They must have known about this issue). So I was now on my third room, which thankfully was a distance from any lift and subsequently quiet. This room however did not have a double bed and I was back to two singles again. I was so tired of changing rooms by this stage, I could not be bothered to argue anymore and gave in. (At least the beds were next to each other in this room).
The hotel itself was quite pleasant, but a lot of the staff were less than helpful and at times verging on rude. I expect more from a five star hotel and would not stay there again.

10/10

Exceptional

07 Sep 2018

Amir

Grate!

Grate hotel good food good service
We will be back

Family

4/10

Poor

07 Sep 2018

This hotel is located across the street from the beach, which is nice. The rooms are tastefully decorated. The shower is nice. However, the air condition is way below standard. The temperature in the room never went below 25 Celsius. Plus, the hotel has a weird policy of charging 5 Euros for extra towels, which means that you either have to dry off with a dirty towel, or not take a shower. This place is not worth the price!

8/10

Excellent

13 Aug 2018

Diana

Most kindly staff! Not really 5 * but all in all a really good place.

Family

6/10

Pleasant

07 Aug 2018

Verified traveler

Very limited WiFi, Limited parking, Nespresso machine in the room without capsules.

Partner

10/10

Exceptional

02 Aug 2018

prerana

Excellent hotel close to Rhodes town

Great hotel we had the garden vip room with 2 adults and 2 children. Room lovely with small kitchen. Good hotel pool and separate kids pool too. Opposite the beach. Welcome drink on arrival which was a nice touch. Would recommend the hotel and definitely worth booking the Gatden suite.

8/10

Excellent

26 Jul 2018

Kimberley

Great hotel, good location with great facilities

The bed was great! breakfast could have been better, was very european, would have been great to have more english options. We were in the VIP wing and had that breakfast but still no mint tea and cornflakes like cardboard. usual hotel toaster that you can never get right! why don't people just have the pop ups! needed to get out early to get a sunbed so most of the we headed out. We've rented scooters here for last 3 years but this is first time we've stayed here. Balcony door didn't close properly so we got bit a lot and we had issues with room keys not working on last couple of days so we had to keep walking down to reception. tv could also do with more channels, maybe some movies

4/10

Poor

20 Jul 2018

Verified traveler

The hotel is close to the beach

I expected more from a five star hotel. The room and bathroom was outdated. Three days out of the seven I was there, I came back to my room to no towels and toiletries. Had to call reception and waited around 30 mins.

The location is great.

6/10

Pleasant

16 Jul 2018

Verified traveler

Nice hotel but overrated

The name carries its glory and pride from the early days but it is overrated. It is big and it has all the facilities you can think of for a 5 star hotel but it feels like you are going back to the 80s. Everything is quiet old.
There is a fair amount of waiting time for check ins as there are a lot of people coming in big groups, which is also a bit disappointing. they could have organized it better but unfortunately we had to wait for the room to be ready as it was not on time.
There is an open and a close swimming pool. nothing special, the outdoor pool is quite small for the hotels size and the indoor is horrendous. is literally for kids.
the only good thing for me was the breakfast. it was exquisite. a variety of things, also a chef to cook omelettes, and a lot of nice dishes