Name: Atrium Platinum Resort Hotel and Spa
Address: Illiados Street, Ixia Bay, 85100, Rhodes, Greece, Rhodes, 85101, GR

Atrium Platinum Resort Hotel and Spa

Rhodes · Greece

Illiados Street, Ixia Bay, 85100, Rhodes, GreeceView location

100 reviews shown

10/10

Exceptional

15 Jul 2026

Tanya

Everything was just great. Rooms are big and were clean, staff was nice and the pools were great. Very relaxing and easy for our family.

Family_with_children

10/10

Exceptional

13 Jun 2026

Dermot

The staff training must be very professional because all of the staff without exception from the front desk staff to the housemaids to the pool staff were extremely polite, smiling, helpful and immaculate
Everyone possessed a smile and a cheery helpful manner
Weakness is that there is no “bar” other than a large communal rectangle area near reception which serves as a bar - no atmosphere and not relaxing
The service makes up for this weakness but if you want a drink in the evening you have to leave the hotel which is a shame

Self

8/10

Excellent

27 Oct 2025

Nicola

This is a really beautiful, spotlessly clean hotel with a wonderful pool. Our room was upgraded and was huge, with lovely views of the pool and the sea. We had booked bed and breakfast but had intended to eat dinner in the hotel too. Unfortunately this proved to be tricky. I am dairy intolerant and whilst the buffet was clearly labelled, the labelling used 2 different systems and it was time consuming and stressful to find options I could eat. The poolside restaurant we tried had a lovely location but again limited options for me. Staff ensured I could eat the meal provided but it seemed like less thought had gone into the guest experience for those with food allergies or intolerances. For example there were around 25 different breakfast pastries, including 3 or 4 which were gluten free but non which were dairy free. A simpler way of communicating allergy information to staff and a little more thought about guest experience for this could improve things hugely, e.g an allergy card to put on the table so you don’t end up having to constantly re explain. In the end, we ate out in Rhodes as restaurants provided a much less complex experience. There were enough breakfast options to eat but limited variety for me.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Steve

Excellent hotel in great location. 5 Star service given by ALL staff - from front of house to waiters, bar staff, cleaners and the unsung hero - the Pool Man. My Delux King room with Balcony faced the pool and sea and was excellent.

Leisure Partner

8/10

Excellent

23 Oct 2025

Zoe

Excellent friendly staff, great location if you’re looking for some quiet down time but easy walk into centre of Rhodes.
Only a few minor things that didn’t quite meet 5 star- no water fountain in the spa/sauna area.
Rooms were good but lack of signage to elevators/stairs. First day was a mystery tour trying to find way from room to exit!

Leisure Self

10/10

Exceptional

18 Oct 2025

Paul

Superb

8/10

Excellent

18 Oct 2025

Jillian Ann

Overall very nice hotel. Five star in service and amenities but four star in quality/style of the facility itself with property overall needing refresh in some places. Great breakfast buffet and excellent pool.

Leisure

10/10

Exceptional

10 Oct 2025

SHIMON

Great hotel. Has all you need.
Very clean rooms, the staff is very helpful and friendly. We recommend it very much.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Llewellyn

Excellent hotel. Amazing staff made the stay memorable. They really are brilliant. Room was lovely and sparkling clean, serviced daily with housekeeping visiting morning and afternoon checking on towels, water, mini bar etc. The wifi was great, even for work -teams calls etc. never used the pool but it was beautifully clean and well subscribed. 15 mins from old town made it a perfect location with spectacular views.

Partner

10/10

Exceptional

27 Sep 2025

Suzanne

This was my first solo trip and I couldn't have picked a better hotel. The food, staff and facilities are fabulous and I couldn't fault a thing. I would return in a heartbeat

Leisure Self

10/10

Exceptional

13 Sep 2025

Sally Ann

Great place, 3rd time here, will definitely be back!

Leisure Self

10/10

Exceptional

06 Sep 2025

Thomas

I had a wonderful stay at Hotel Platinum Resort in Rhodes. The customer service was excellent – the staff were attentive, professional, and always willing to help. The hotel itself was spotless, with everything kept very clean and well maintained.

The atmosphere was vibrant and welcoming, and the food was of very good quality with plenty of variety to enjoy. On top of that, the views were absolutely amazing, making the whole experience even more memorable.

Overall, I was very satisfied with my stay and will definitely return in the future. Please keep up the same high standards – it truly makes a difference!

Leisure Self

8/10

Excellent

31 Aug 2025

Yin

Pool area was great, the restaurant themes were different every night which was good. Lacking in evening entertainment, the especially for teenagers.

Leisure Family

10/10

Exceptional

25 Jul 2025

Sarah

Super hotel, lovely pool, towels provided for sun-beds, bottled water provided in room each day. Excellent choice of food at breakfast and always a warm welcome from staff. Easy to use App to order food and drinks to your sun-bed, or mini-market where you can buy drinks, snacks and ice creams and charge to your room.
Lots of excellent restaurants nearby to walk to. Beach across the road from the hotel very stony and sea was quite rough, umbrellas and sun-beds available for hire. Short taxi ride to Rhodes old town, lots of lovely shops we had fantastic meals in il Borgo and mama Sofia, definitely worth booking in advance as large queues outside. Only downside, not really enough sun-beds in July if you get down to pool after 11am, although staff are very helpful at finding spare beds and moving them for you.

Leisure Family

10/10

Exceptional

11 Jul 2025

Kevin John

A very nice hotel. Great pool. Lovely room. Good breakfasts. Staff all seemed happy & were friendly & helpful. Both pool bars have excellent teams. Aquafit/Aquayoga led by two young Ents staff twice a day was great. Cooking lessons on a Friday super.
Because the hotel is so nice, once you get outside the grounds the area feels a bit underwhelming, but there are decent places to buy water, booze etc & restaurants & bars 3 minutes away (Greek, sushi/Korean and more) & lots more down towards Ixia (mainly Greek, but a good pizza place too). Best were Olympias on the parade and Le Gourmet on a side street in the Ixia area.
Bus stop to Rhodes is very convenient (bus takes 10 minutes, but can get v busy). The walk into Rhodes is easy & safe, and particularly nice early morning or early evening; takes about 40-45 minutes. Taxis available over the road (there is an underpass) & would be cheaper than bus if there’s more than 2 of you. Rhodes Town is a must visit.
Excursion place on the parade outside the back of hotel (Manosgoing) sold us a couple of very enjoyable and very well organised trips.
For a sunset drink on the beach try Anna’s Place, just behind the taxi rank

Leisure Partner

10/10

Exceptional

09 Jul 2025

Jody

My Favorite Place to Stay in Rhodos

It's always a pleasure to stay at the Atrium Platinum. A professional staff and outstanding accommodations.

Self

10/10

Exceptional

04 Jul 2025

Mukesh

checked in was late at 11pm due to delayed flight. Thanks to Mike for warm welcome and helped with our luggage bags to the room. offered with a champagne for myself and orange juice for my wife. amazing welcome !!!
Stayed for 4 nights and 5 days. They offered a lunch coupon for a missed dinner as we were on half board.
Smooth check in and check out.
Every evening with new dinner menu with Italian, Asian and many others. Great foods and drinks. Room were cleaned and maintained everyday. Drinks in the freezer were filled on usual basis including tea and coffee stuffs.
Pools were clean, quiet and a bar in the centre. Hotel has got multiple restaurants with so many varieties of menu and local foods.
Beach is very near with 2 supermarkets nearby for purchasing groceries which accepts card all the time.

Encountered safe even at midnight while roaming around

Aircon works efficiently in the room during hot days. towels were offered free of cost for the pools.

Only thing I got confused was with the billing of drinks getting filled everyday. We just had 3 drinks but were billed 100+Euros. They should have left the receipts/bills on the table after filling the drinks as mentioned on the policy. Spoken in the reception during check out but they were unable to explain in English. They still got to improve this for fair pricing and avoid hidden charges.

Except this, staying was great. Recommended to everyone who are new and looking forward for travelling in the future.
Superb

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Sarpreet

Staff make this hotel so great

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Collin

For a large hotel the feel was very welcoming.
The staff were helpful and hard working.
The pool was amazing and food options were plentiful.
My only complaint would be the shower over a spa bath.
Climbing into a bath is annoying enough but a spa bath is much higher and just annoying.

8/10

Excellent

19 Jun 2025

Dean

Overall it wasn’t bad the staff were brilliant and food was good but the hotel next door was very noisy which really irritated us even with the balcony door closed it was still too
much, going on to 11ish most nights also be aware if you book this through some websites
It makes it look like you are booking an all inclusive holiday when I fact it’s breakfast only
so be careful

Leisure Partner

10/10

Exceptional

03 Jun 2025

Dana

This place stands out because of its amazing staff. From bellboy George to bartenders Tereza and Sophia, every interaction was warm and welcoming. The waitstaff, including Vasilas, Petra, and Alexandra, the redhead lady from a la carte restaurants, made our meals special. We hope management recognises their hard work!

On the downside, while having a private pool was fantastic, ordering food and drinks to the private pools, too, would be a welcome addition. Additionally, more hooks for towels in the bathroom would be helpful, and the rooms could use better soundproofing, as noise from neighbouring families can be disruptive.

Leisure Partner

10/10

Exceptional

23 Oct 2024

TARA

Fantastic beds

10/10

Exceptional

03 Oct 2024

Charles

The property was very nice. The food superb. Beach was not great. But the pool was wonderful.

Leisure

10/10

Exceptional

27 Sep 2024

Janet

The hotel has great facilities, indoor pool ,gym, spa and
various dining options. Staff are friendly helpful and well trained. The room was comfortable and spacious with everything you expect in a five star hotel mini bar safe etc.
There are half a dozen restaurants and a few shops in easy walking distance of the hotel and Rhodes town is a short taxi ride away. My only slight issue with the hotel
is that it is huge and the main dining room is rather soulless and canteen like. However that is a design flaw
and does not take anything away from the management of the property which is excellent.

Leisure Family

10/10

Exceptional

23 Sep 2024

Sylvester

We loved the hotel especially the indoor pool and spa facility. I had an incredible massage. Exeecise room was well equipped

Leisure Partner

10/10

Exceptional

20 Sep 2024

CHARLES

A delightful experience! The 300 room hotel is well situated, a few minutes drive to the old and new parts of Rhodes town and to all the restaurants and shopping. It’s also an easy drive to the best beaches located on the south side of the island as well as to the cute beach village of Lindos and to the airport. Facilities are top notch and the staff even better! The breakfast buffet offers all options and the omelet chef made the best! Specially highlight at Mary at Reception and Litsa or Housekeeping for their personal attention. Over and above! We will return!

Leisure Partner

10/10

Exceptional

14 Sep 2024

Anna

The beach is a pebble beach, the hotel does not have a reserved area on the beach. The location means that you hear airplane noises.

Leisure Family

10/10

Exceptional

04 Sep 2024

Wendy

The staff treated us like royalty. We came for our honeymoon and arrived 2 days late due to airport issues. They had a nice bottle of wine and sweet treats in our room with a nice card. The morning breakfast buffet was excellent. The lounge had live entertainment nightly, children welcome. There is not one thing you could possibly complain about. Would come again.

Leisure

10/10

Exceptional

31 Aug 2024

Lior

Thanks

Leisure

10/10

Exceptional

20 Aug 2024

SIMON

Great Getaway

We had a nice stay at the Platinum Resort. The staff were great. We had a large room and I enjoyed the breakfasts. The pool was clean and refreshing and there are a lot of restaurants within walking distance. The beach is very close to the hotel, but we found that swimming there wasn't pleasant due to the beach rocks and litter nearby. We walked to Rhodes 3 times, which is a bit of a journey - taxis are easy to arrange through the hotel, but agree the price beforehand..

Partner

10/10

Exceptional

06 Aug 2024

Krikor

Staff is great . Property is large and clean .

Anna at front desk is great . Pool bar team very friendly and helpful .

Property is a little far from town .

Leisure Family

10/10

Exceptional

30 Jul 2024

Helen

Amazing experience with a 5 month old baby. Staff were friendly and accommodating. We opted for a room with a private pool which worked very well.

Leisure Family

10/10

Exceptional

07 Jul 2024

Tommi

Great resort for a modestly luxurious getaway!

Excellent resort with upscale touches in the otherwise quite middle-of-the-road island of Rhodes.

We stayed at the resort with my family ranging from 6 to 65 in age and everyone was very pleased. There was nothing uniquely exceptional about this resort, but everything was meticulously maintained and up to expectations.

My mom and dad enjoyed their beautiful sunset view from the balcony and my daughter loved her \"secret pool\" on our balcony.

And she loved the kids club, of course. Even though compared to many other luxury resorts, it was quite a modest closet next to the pools. But it did the job—and the staff was lovely.

The breakfast spread was also excellent and the staff everywhere at the hotel super helpful.

We also really loved the location: easy access to Rhodes town but also convenient to explore other parts of the north coast. And the airport was also just right there.

We would absolutely stay here again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Jody

Brilliant Hotel

I have stayed here a few times and really enjoy it on every occasion. I love the view and the walk along Ixia Bay into Rhodes is one of my favorite parts of my stay. The staff is always very attentive and helpful. The rooms are always immaculate. I will happily stay there the next time I'm in Rhodes if they have a vacancy.

Self

10/10

Exceptional

02 Jun 2024

Helen

From the moment I arrived, I was welcomed and looked after. All of the staff were friendly and helpful and clearly work incredibly hard.
The hotel itself is quite vast and spacious with generous sized rooms. The main restaurant has beautiful views over the sea and the food is excellent, with lots of variety to suit all tastes. There are others on the top floor, but I didn’t actually end up trying them – I was very happy with my half board meals in the main space.
The pool area is also generous, with a fabulous set of pools to try and plenty of loungers to go round, which are well maintained. There’s also an excellent pool service via app, allowing you to enjoy maximum relaxation time.
The beach is a short walk from the pool area, with a beautiful, if choppy, sea.
I also tried the gym and the spa during my stay, both of which were excellent. I had the signature treatment which I thought was great value and would highly recommend. The gym is well kitted out and wasn’t too busy.
I have to also mention Elsa at the front desk. I became ill during my stay (no fault of the hotel!) and she was incredibly kind and helpful to me, making sure I had what I needed and knew who to call if I needed further help. I really appreciated this extra support and was still able to enjoy the rest of my holiday. Highly recommended!

Leisure Self

10/10

Exceptional

13 May 2024

Bruce

The hotel has a dedicated app that can be used to order drinks and food to your sun lounger.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Diane

Everything was excellent; although this is not a walkable location. The only item missing at the hotel was a wash cloth.

Leisure Partner

8/10

Excellent

26 Sep 2023

Verified traveler

The hotel staff was great! We got half board which was okay. Alcohol isn’t included but we thought we could eat at some of the hotels restaurants with this option. That is not the case. Only the main dining room can be used and only a discount is given at restaurants. They had theme nights with food options which again was okay. For example seafood night. In the event that you don’t like fish there were only a couple of things I could eat. Kind of limited and disappointing. We traded and got a lunch versus dinner one day and there were limited options. No hamburgers, hotdogs, salads, etc. just much of the same as dinner, really. It needs improvement.
The room was beautiful but bath lighting was terrible. It was so dark my husband couldn’t see to shave well and putting on
my makeup was terrible. There aren’t bathroom outlets so I went to the desk to get ready. My friends bathroom was better and it seemed that lights had been updated.
The indoor pool was $12EU a day to use and considered part of the spa. There are several things we learned once we were there. Still a nice hotel but these things and signing things like the location of the elevators on floors was an opportunity.

Partner

10/10

Exceptional

24 Jul 2023

Paul

Perfectly located, quality hotel.

Lovely hotel perfectly situated between the airport and old Rhodes town. Easy cab ride to the town. There is plenty of pool space and there were plenty of very comfortable sun beds. Service around the pool is excellent for drinks and snacks. The dining area was large and very comfortable for breakfast. Our room was large with a huge bed, bigger than a super king. The hotel staff were very friendly. There was entertainment most nights. We had a lovely stay.

Friends_and_family Family

10/10

Exceptional

21 Jul 2023

Alexander Yu Chien

Great resort and perfect for families. Very large swimming area with plenty of lounges and towels available, with app based ordering for beverages and snacks your lounge. Kids club is available and the girls who look after the kids are amazing, they have it available every day apart from Monday, great for parents to leave their kids in safe hands. The staff are amazing and always friendly, smiling and willing to help made our stay very relaxing and pleasant. We were half board and had breakfast and dinner at the resort, the food offering was good and a large selections of food, fresh fruits, desserts, you can't be bored by the variety. They also have ala carte available if you wish. Amazing resort and thank you for the great stay.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2023

Mr Thomas J

A truly wonderful honeymoon spent at Atrium. We cannot thank the staff enough and the place is just amazing. Highly recommended

Leisure Partner

10/10

Exceptional

28 Jun 2023

Samantha

Fantastic hotel. Beautiful, clean and service was outstanding. We were made to feel special from the moment that we arrived until the time we left. All the facilities you would expect and a good outdoor pool and amazing spa with indoor pool and jacuzzi and a full range of treatments available. Room was a good size and bed was large and comfortable. Bathroom had an excellent shower and jet bath. I recommend getting a room with a private pool as it was great to jump in and cool off after a long hot day and the view of the sea was breathtaking. Food options are incredible and you are spoilt for choice at the breakfast buffet with everything you could want and it all tastes great. Dinner was equally great and all of the hotel restaurants produce some exceptionally tasty dishes. The hotel app is also great for making reservations and ordering food and drinks by the pool. Only a 10 minute drive from the main town and well so location was good. Nothing to criticize here at all as our experience of this hotel was flawless and one we won't forget. I couldn't rate this place more highly. It is definitely worthy of the 5 star rating and all of the great reviews from other guests that I checked before making my booking. You won't regret staying here.

Leisure Partner

10/10

Exceptional

18 May 2023

devon

Everything was awesome best resort ever

Leisure Partner

8/10

Excellent

08 May 2023

GIANG

This facility is in great condition.

Leisure Friends

10/10

Exceptional

12 Sep 2022

Alexander

The customer service excellent I would like to thank Michael,Paulina ,Elsa,and Other wonderful people thank you All. Five stars ⭐️

Family

8/10

Excellent

09 Jun 2022

Richard

Staff and service great. Rooms spacy and good. Missing beach with hotel sunbeds and service.

Leisure Family

8/10

Excellent

19 Oct 2021

Prachi

It was beautiful and had great views

Leisure Family

10/10

Exceptional

21 Sep 2021

Claire

Relaxing Break

Really enjoyed our relaxing stay. Room was great with super views over swimming pool & the sea. Excellent variety of food at buffet breakfast. Sadly sun loungers are ‘reserved’ early morning-this should not be allowed. Pool drinks expensive €5.50 for an instant decaf coffee!

Partner

10/10

Exceptional

16 Aug 2021

Verified traveler

Great experience, very clean and organized. Staff always willing to help. COVID testing onsite. Rooms beautiful and spacious, great to have our own pool. Food for everyone. Highly recommend.

Leisure Family

8/10

Excellent

16 Aug 2021

Verified traveler

The rooms were spacious the staff were very helpful and courteous- the pool area was good breakfast was excellent

Leisure Family

10/10

Exceptional

30 Jul 2021

Verified traveler

The location near the airport was good and the rooms were fantastic

Leisure Family

10/10

Exceptional

22 Jul 2021

Galla

Excellent in everything except the beds

Friends_and_family Family

10/10

Exceptional

18 Jul 2021

Tatiana

Everything was perfect!!!

Partner

10/10

Exceptional

06 Jul 2021

Taiseer

Highly recommend

It was more than fantastic. The hotel is amazing . Rooms are very clean. The staff are welcoming and very friendly and helpful. The breakfast is super. The guy who was doing the eggs ( Alexderos) is professional.
Also, Tereeza the girl that works in welcoming in the breakfast is very kindly.
I highly recommend.

Partner

10/10

Exceptional

03 Jul 2021

Verified traveler

Staff were all incredibly hospitable and attentive to their guests’ needs. Cleanliness was great and on another level. The location of the hotel was ideal, situated on a beautiful beachfront and 10 minutes drive from the Old Town. Amazing food as well. Truly above and beyond a 5 star rating! Would come back here anytime as our stay was only 4 nights.

Leisure Family

10/10

Exceptional

13 Nov 2019

Bill

This place is one of the top hotels in Rhodes, perhaps the top. Beautiful property, impeccable service. Highly recommend this hotal.

Leisure Self

10/10

Exceptional

10 Nov 2019

Verified traveler

The staff at this hotel are amazing, so friendly and nothing is too much trouble. They made our stay one to remember.

Leisure Partner

8/10

Excellent

27 Oct 2019

Dan

Very friendly and helpful staff. Location very convenient for Rhodes town - which gives a good choice of dining options.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2019

Verified traveler

The staff were excellent - always smiling & friendly. The only slight disappointment is the beach. Not the hotels fault so cannot mark them down for it but the beach is not a nice one.

Leisure Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

youncan find wverything you need without leaving the hotel

Leisure Partner

10/10

Exceptional

04 Oct 2019

Maya

Super clean, wonderful service

Great service and super clean. Looks better than the pictures.
Avoid the 9th floor restaurants, they are the only thing in the hotel that require improvement

Partner

10/10

Exceptional

01 Oct 2019

Elias

Very good but expensive

Family

10/10

Exceptional

25 Sep 2019

Verified traveler

great hotel, near the beach and 5 minutes car ride to the old and the new city. magnificent pool, loveky staff and personal care.

Leisure Friends

10/10

Exceptional

20 Sep 2019

Eliran

Absolutely perfect

The hotel is clean, the service was beyond expectations! The crew was always smiling and caring. The room fitted for our need. We will return to this great hotel!

Family

10/10

Exceptional

16 Sep 2019

Itay

Very good

Partner

10/10

Exceptional

09 Sep 2019

Verified traveler

Excellent and friendly staff, so very helpful.Really enjoyed our our stay Will recommend this resort .

Leisure Family_with_children

8/10

Excellent

08 Sep 2019

Verified traveler

High quality hotel-location,clean, very good service and rooms.
only Didn't like the fact that there is no option for late check out.
Our flight was at night and a bit flexibility by the hotel could be nice.

Leisure Partner

6/10

Pleasant

04 Sep 2019

MariNa

We asked to store out luggage for several hours. The bell boy showed us where is the storage room, he didnt give us a ticket or anything that says what is our luggage. In addition, the room was open at all times without any supervision. When we asked to lock the room and to give us some ticket that shows what is our luggage, the bell boy said there is no need. I wish the hotel would take more responsibility on guests belongings.

Leisure Friends

10/10

Exceptional

31 Aug 2019

Verified traveler

The rooms are very comfortable. Very good fascility, nice staff

Leisure Family_with_children

10/10

Exceptional

21 Aug 2019

MarkB

We stayed at the Atrium Platinum for six days and had a room with pool and Ocean views. Beautiful room and hotel. the breakfast was incredible every morning and all the staff were extremely helpful and pleasant. We must though acknowledge our bell boy Dimitrius, he went out of his way everyday to give us great recommendations for restaurants, sites to visit, best beaches, a ferry trip to Marmaris,Turkey and much more. A very pleasant young man who the hotel should Be proud of!

Leisure Partner

10/10

Exceptional

14 Aug 2019

Nicholas

The hotel was very nice, but the staff was fantastic. They were extremely polite and attentive. Our only complaint was our neighbors, who were very loud from 830 am onwards. Obviously, not the hotels fault.

Family

10/10

Exceptional

03 Aug 2019

Matt

Fantastic hotel and even better staff!

Fantastic hotel, very modern and made even better by the exceptional staff. The friendliness and genuine warmth from everyone working at the hotel will make your stay that little bit better.
There's an app you can use to order drinks and food by the pool and have them delivered straight to your umbrella.
The food served by the pool and in the main restaurant was great. Plenty of choice at the buffet, and the staff kept it well stocked the entire time. Rarely will you see a buffet option running out.
The entertainment in the main bar was good too. The staff kept our drinks full and the bar manager is a dead ringer for Tom Cruise!
All in all, it was an excellent stay. I would find it hard to pick a fault with any aspect. Would definitely consider a return visit. Thanks to everyone at the hotel for making it a great vacation.

Partner

10/10

Exceptional

30 Jul 2019

Simon

Relaxing stay in a top Rhodes hotel

The hotel was excellent in all areas. Modern and clean, interestingly built on a hill so great views from the restaurants, staff were always warm and friendly, the pools were the the best part, and the app encouraged me to very lazily order food and drink from my sun lounger.

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Most amazing hotel, staff and facilities lovely! So helpful and a great vibe with the hotel. Will be back soon!

Leisure Friends

10/10

Exceptional

26 Jul 2019

alyson

Dixie’s review.

Pristine hotel with very accommodating staff, food amazing in restaurants & minibar prices surprisingly reasonable for a five star establishment.

Friends_and_family Family

10/10

Exceptional

20 Jul 2019

Maria

Absolutely fantastic hotel but the best thing about it is the staff/ team couldn’t do anymore for us so friendly & helpful every single person we met didn’t disappoint. Well done atrium you got it absolutely right.

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

A fantastic hotel . Great service, sumptuous rooms and wonderful facilities make a stay here a fantastic experience. This is the best hotel I have ever visited and rightly deserves its 5 star rating. The Atrium Platinum has the best staff I have encountered, always cheerful and helpful, always asking if you are enjoying your stay. In particular, the dining room staff and especially Ionida who was so welcoming and went out of her way to making dining such a pleasurable experience.

Leisure Partner

10/10

Exceptional

18 Jun 2019

Stephanie

Incredible stay. Incredible service.

Partner

10/10

Exceptional

09 Jun 2019

matt

Lovely hotel and staff

Lovely hotel. The staff were fantastic and the nicest of any hotel I have stayed. Restaurant on top floor had amazing views and great food. Would stay again

Partner

10/10

Exceptional

03 Jun 2019

Verified traveler

Excellent Hotel, Staff could not be more helpful and excellent facilities!

Leisure Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Nice hotel with excellent breakfast. Unfortunately, there was not enough water pressure to fill a bath but the separate shower was fine. Ate at the hotel for lobster night. Food was good but the atmosphere was a little sterile. Had a massage which was nice and included use of the spa area. If you don't have a treatment however, it's 12 euros to use the indoor pool and spa. Clean hotel with friendly staff. Good overall.

Leisure Partner

10/10

Exceptional

23 May 2019

Verified traveler

Perfect in every way. Staff so friendly and couldn’t do enough for you. Definitely go again.

Leisure Partner

10/10

Exceptional

15 May 2019

Verified traveler

The pools were beautiful and the evening entertainment in the bar was a real plus. Although the lobby of the hotel is at the top of a hill, the first floor is at the bottom of the hill so you can walk to town or the beach.

Leisure Partner

10/10

Exceptional

08 May 2019

Okunolabo

Exceptional!!

Partner

8/10

Excellent

29 Apr 2019

Verified traveler

Staff are amazing, property spotlessly clean, rooms are massive as are the beds.
Hotel has a slightly unfinished feel with vast empty spaces and corridors, some open to the elements (floor 4). Food varied but Luke warm and of average standard canteen style. You have to pay extra for a la carte food; it’s cheaper and MUCH nicer to go to a Genuine Greek restaurant in town.

Leisure Family

10/10

Exceptional

28 Apr 2019

Peter

Great service and friendly atmosphere

Partner

10/10

Exceptional

25 Oct 2018

Rob

Superb quality hotel with excellent facilities. Staff are completely customer focused and above all friendly and helpful. We were upgraded to a family suite with our own pool. The room was wel-equipped and spacious. The fine dining Greek restaurant is outstanding. All-in-all we had a brilliant stay here and I would recommend unreservedly.

10/10

Exceptional

19 Oct 2018

Verified traveler

Made to feel special. Everyone who works there is polite and helpful. The breakfast buffet is the best we have experienced. Spa treatments were excellent.

10/10

Exceptional

11 Oct 2018

Georgina

OMG! I really enjoyed my stay. The staff were lovely and ever ready to help you. I will definitely returned to that place again..❤

6/10

Pleasant

09 Oct 2018

Chez

Not a place to have fun

My husband and I recently stayed here for just under a week as part of a wedding party. The hotel itself was beautiful and the staff very attentive. However, if you talked too loudly, laughed or had any fun at all after 10pm the hotel security were all over you, on more than 1 occasion calling the local police. Our group were in our 40’s and knew how to behave appropriately, not young and silly. Hotel security knocked at our room asking us to be quiet more than once, the first time because my husband and I were having a conversation on the balcony. It was 10.15pm. This is not a cheap hotel and you don’t expect to be treated like naughty school children on a school trip. It did put a dampener on our time here as we constantly had to watch how loud we were speaking. It sounds ridiculous but it really was that bad. If you are thinking of booking this hotel please consider how loud your voice is and how loud you laugh as there is a VERY strict noise policy. It should really say in the description that this is a very quiet hotel for very quiet guests. We have stayed in lots of beautiful hotels and never had this problem. I think it’s only fair people should know this about the hotel before booking.

8/10

Excellent

06 Oct 2018

Verified traveler

we probably return to this hotel next time in Rhodes, but there's something small that the hotel staff need to check the condition of all the facilities in the room before entering Guests more carefully.

Family

10/10

Exceptional

03 Oct 2018

Nimrod

Great resort

Great location with beautiful view. Quiet, yet short drive from Rhodes old city. Spacious rooms. Perfect service.

Family

10/10

Exceptional

01 Oct 2018

Verified traveler

Family vacation in Rhodes

Overall it was a very good stay. We got upgraded to Junior suite with private pool free of charge instead of sea side view room. in the room there were fresh fruits and a bottle of wine and also a Nespresso coffee machine with complementary 4 capsules a day. Hotel is big, new and very nice. Wi-Fi was great in all buildings. everyone were nice and kind. Breakfast was very good and also dinner.
ON the other hand there are few things that must be improved:
1) the kids club is very poor and opened only between 10-14. actually there is nothing to do with kids and babies in the hotel.
2) The beach of the hotel is very neglected and abandoned, so if a good beach is important for you take a hotel in the east side of Rhodes.
3) Many of the Junior suites all located in the side of the hotel that isn't exposed to sun, so we actually didn't use our private pool because no sun was on it.
4) After dinner there was some music in the main bar of the hotel. so we took a sit and had fun until one of the waiters come and said that if we aren't ordering something we can't sit there. a little bit of rudeness i must say.

Family

10/10

Exceptional

27 Sep 2018

ROBERT

Staff make the hotel

Stayed here for a week in September, really nice hotel with the best staff at any hotel we’ve ever stayed in. Food really nice, esp in a la carte restaurants. Only gripe was 12 Euro daily charge to use the indoor spa pool and Hamam

Family

10/10

Exceptional

24 Sep 2018

Meytal

Great hotel

Very friendly staff. The rooms are big and comfortable. Only minor issue is that the rooms could have been slightly cleaner.

Family

8/10

Excellent

22 Sep 2018

Edward

resturant dress code

At a resort hotel, I did not expect to be denied entrance to the restaurant because I do not bring dress slacks and appropriate shirts.

Family

10/10

Exceptional

17 Sep 2018

James

Great staff, lovely pools, excellent experience all round.

Partner

10/10

Exceptional

17 Sep 2018

Verified traveler

Lovely hotel, helpful staff, the main pool area was amazing, always lots of beds available in sunshine or shade. There's not a lot in the local area but the buses and taxis to Rhodes Old Town are very easy and it's a quick journey.

10/10

Exceptional

15 Sep 2018

Verified traveler

Nice hotel close to Rhodes town. Second year that have stayed there and likely to be back next year.

10/10

Exceptional

30 Aug 2018

Lovely hotel with terrific staff!

Stayed for 2 weeks with my family in a Junior Suite with personal pool. We had a fantastic, relaxed time with great food and very friendly staff. The breakfast buffet had an extensive choice of tasty and good quality food. We usually ate lunch in the restaurant next to the pool, where the food was also very good. There are a few restaurants within a 5 minute walk of the hotel, and you can easily call a taxi to Rhodes Town or Ialysos where there are a lot of choices.

The pool area was very comfortable and clean, with plenty of sunbeds and parasols and a nice bar. The 2 main pools, both quite large, never felt too busy and had space to play ball games and swim. However, the pool wasn't always clean and could benefit with some more cleaning.

Our Junior Suite was very comfortable and clean. The housekeeping service was excellent and the personal pool was thoroughly enjoyed by the whole family and was very clean, as were the 2 sun loungers on the terrace.

Unfortunately, we had an issue with our air conditioning, but the hotel were very efficient in repairing it and compensated us with a bottle of champagne and a complimentary dinner in the main restaurant, which was delicious!

All in all, a very enjoyable, pleasant and comfortable stay enhanced by the friendly and helpful staff!

Thank you, Atrium Platinum! :)