Golden Tulip El Mechtel

Tunisia , Tunis - Carthage Coast
TUNIS, Avenue Ouled Haffouz, El Omrane, B.P.3, 9 2
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

10 Feb 2026

Osama

The staff are all amazing, beyond helpful and friendly always smiling.
The food is also great.
the rooms are well furnished and clean.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

MICHAEL

The room was very nice, bed was quite comfortable slept fantastic. Visually esthetically pleasing to the eyes. Clean and didn't smell.
Bathroom was also spacious with a great shower.
Room Temperature was terrible however and quite warm as Air Conditioner was not working.
I had set the controller to 16.5° Cold setting on maximum fan speed, window closed yet it did not cool the room in the slightest. It remained at \"room temp 24.5\" our entire stay.
breakfast buffet was quite nice. many options to choose from, nothing tasted bland either. many drink choices as well.
staff were fairly friendly and were helpful whenever asked a question, check in was simple mostly though having to fill out a career questionaire was a little odd. Stay at the room was quiet, no loud noises. if I ever return to tunisia might have to come back here for my hotel choice long as the air conditioner works next time.
There is a bar hang out down stairs and a pool, pool is shallow to around 7ft deep. Small pool though.
Rooms allow smoking, as had a ashtray.
Couch is comfortable, though a firm foam.
Unless youre a couple or solo shower warning: the outer wall of the bathroom is transparent glass so you can see into the shower from the bedroom if standing near the glass.
Cleanliness: 5☆
Food options: 5☆
Room temperature: 1☆
Bed Comfort: 5☆
Bathroom/Shower: 5☆
Quietness: 5☆
View is okay.
No balcony.

Fix the AC and it's a near 5☆ experience.

Leisure Partner

8/10

Excellent

30 Oct 2025

Roger

The Bath needs some reparature, but ok.

Stuff was super ok!

Business

10/10

Exceptional

29 Oct 2025

Dhaou

Great, clean

Partner

6/10

Pleasant

26 Oct 2025

Mike

It’s OK

Leisure Self

4/10

Poor

20 Aug 2025

Mustafa

Customer service bad

6/10

Pleasant

09 May 2025

Abdelhak

En general bien. Personal amable.

Business

10/10

Exceptional

07 Apr 2025

MAWIH

Amazing

Its amazing hotel ..with good staff so cooperative

Friends_and_family Friends

6/10

Pleasant

01 Mar 2025

JAIME

El menu del hotel ss limitado

Leisure Family

8/10

Excellent

21 Jan 2025

Hatem

Goo

4/10

Poor

15 Dec 2024

JAIME

Se fuma en el interior de la propiedad en las areas comunes. Muy incomodo para el no fumador.

2/10

Poor

14 Dec 2024

Walid

I only stayed around 6 hours check in around 8 pm and left around 2:30 am
I was generous with the staff.
but I went down to the restaurant to get dinner from the buffet it was only for 20 minutes when I was back in my room it was clear that someone entered my room I check my stuff I thought I didn’t miss anything (I was tired ) but when I arrived to the airport at the security checkpoint I found out that my new $300 sunglasses is missing that 20 minutes was the only time I was away from my bag so I know someone from the hotel took it and the annoying part I bought the glasses as a gift and it was hard to find.

8/10

Excellent

01 Dec 2024

Mohamed

Perfect

Business Self

2/10

Poor

04 Nov 2024

Nonkululeko

We booked the executive rooms and we didn’t get the rooms which were in the picture. It’s was bad. Even the bed linen was torn. Disappointed!

Friends_and_family Friends

10/10

Exceptional

03 Sep 2024

Toni and Mounir

Great stay! Rooms clean and updated, staff helpful. Planning to stay again night before early flight!

Leisure Partner

8/10

Excellent

16 Jul 2024

Zainb

okay

2/10

Poor

24 Jun 2024

Mark

Avoid this hotel like the plaque because they allow smokers in all the bars and restaurants !!!

Self

8/10

Excellent

22 Jun 2024

Michael

Almost perfect

The customer service manager and the entire customer service team were great. Shout out to the customer service manager that organized a tour of Carthage for me; an unforgettable experience!

I understand saving energy costs, but the room was never really cool due to the fact they don't cool the rooms prior to a guest's arrival and you always need to leave your room key in the slot in order to maintain power. I was rarely comfortable in my room as a result.

The pool is glorious and the buffet breakfasts while repetitive were nutrious, varied and delicious.

Business

10/10

Exceptional

17 May 2024

Luis

To far away from the center. The hotel is outstanding

10/10

Exceptional

11 May 2024

Verified traveler

Fantastic establishment

Leisure Self

10/10

Exceptional

10 May 2024

Verified traveler

Excellent hospitality

Leisure Self

2/10

Poor

30 Apr 2024

Ameer

Bad hotel

A very dirty hotel. The water is overflowing in the bathroom and the smell is very bad. The room service does not work

Business

10/10

Exceptional

12 Feb 2024

Saleh Mohamed

Great hotel

Leisure

4/10

Poor

26 Jan 2024

Ameer

No good

فندق رائحته كريهه كذلك قريب من المطار اصوات الطائرات هبوط واقلاع لاتجعلك تنام انصح بعدم اعاده التجربه

Business

8/10

Excellent

26 Jan 2024

Michael

I like this hotel and as I travel through Tunis regularly I would recommend. However, the check in and check out process is slow and on my last trip the hotel double charged me for a 1 night stay.....disputing it now. I Suspect they don't understand the third party booking process and billing. Maybe they will improve.....

Business

8/10

Excellent

11 Nov 2023

Joy

The facility is nice and the food at the buffet is tasty and good portions/choice available

Business Friends

10/10

Exceptional

31 Aug 2023

Ahmed

Amazing wonderful

8/10

Excellent

30 Jul 2023

Maen

Good for money spent, central and close to city center

Business Self

10/10

Exceptional

27 Jun 2023

FATNA

Everything was fine

Leisure Self

2/10

Poor

09 Apr 2023

Mildred

Dis organised place staff couldn't provide the selected room and expected a 7 year old to sleep in a cot bed.Room was changed the following day but not what i paid for.Disgusting place to live.Staff are so unprofessional they couldn't understand my online booking and were asking me of the nights am booked yet the information is there already

Business_and_leisure Family

10/10

Exceptional

19 Jan 2022

Vincent

As a first time visitor, not only to the hotel but to Tunisia as a whole, I must admit that I really enjoyed every bit of my trip. There was nothing I disliked except the way the people drive😂😂😫

Business_and_leisure Self

10/10

Exceptional

21 Sep 2021

natalya

Great location, amazing service

Leisure Self

10/10

Exceptional

09 May 2021

Verified traveler

Staff friendly
Clean hotel

Business Family

2/10

Poor

30 Aug 2020

Ziko

zero professilismrible staff,no desk service and terrible security staff

Business Self

6/10

Pleasant

21 Feb 2020

Verified traveler

Food were below standards for a 4-star hotel.

Business

6/10

Pleasant

10 Feb 2020

K.E

Location not perfect after 9 o'clock it would be empty street.

Business Self

10/10

Exceptional

18 Nov 2019

Verified traveler

Our group of seven stayed at Golden Tulip El Mechtel before heading south to desert, and again on our return from the south. The hotel is modern, staff very helpful, rooms excellent, great wifi and lots of dining options. Particularily enjoyed the new Jobi bar/restaurant. We are planning a return trip next year and will use this hotel as our Tunis base again. Highly recommended.

Leisure Friends

8/10

Excellent

31 Oct 2019

Verified traveler

Clean room and friendly staff . Big parking lots and in the
Centre of City

Business Self

2/10

Poor

25 Oct 2019

Gulam

Business Trip

I have stayed here before and have recommended to my employers to book me this hotel whenever i transit or have business in Tunis. Golden Tulip is a brand name in the Hotel trade and it has lived up to its brand. Was happy with all aspects of the hotel

Business

6/10

Pleasant

02 Aug 2019

Verified traveler

Property and rooms are outdated. Couches in room not comfortable at all. Small pool. Breakfast buffet was limited but good. Overall you get what you pay for.

Friends_and_family Partner

8/10

Excellent

04 May 2019

Verified traveler

The property had a great location for my purpose and nice rooms

Leisure Self

10/10

Exceptional

21 Apr 2019

Verified traveler

Clean, spacious rooms, helpful staff, close to shopping & zoo, have three nice in hotel restaurants.

Leisure Family

2/10

Poor

13 Apr 2019

Verified traveler

the room was not like the one i have booked , the booking was miss leading

Leisure Family

8/10

Excellent

30 Mar 2019

Verified traveler

Good place bad desk clerk

The view of my room was amazing, unfortunately, The desk clerk was not good, she was so rude.

8/10

Excellent

14 Feb 2019

Alshwiref

I used to saty in the hotel all the time and not leaving

Partner

8/10

Excellent

11 Feb 2019

Verified traveler

nice location
cleanliness
friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

08 Feb 2019

Verified traveler

Good location, close to down town. Good facilty. Staff were very helpful.

Leisure

8/10

Excellent

22 Jan 2019

Verified traveler

The property was okay for the price. The break fast was nice.

8/10

Excellent

12 Dec 2018

Verified traveler

Decent hotel in a very central location. Staff are courteous and helpful.

10/10

Exceptional

26 Nov 2018

Gordon

Nice Hotel Close to Medina. Rooms are in good condition. Good selection of food in the restaurant, and close to the Zoo which is a nice place to visit.

4/10

Poor

09 Nov 2018

Mohamed

It was okay for a two stars hotel but definitely not five.

Friends

2/10

Poor

27 Oct 2018

Aziz

It was the worst hotel I ever been to the staff are rude the hotel is not as the picture very old and nasty.

8/10

Excellent

21 Oct 2018

Tahssen

Clean hotel older hotel but the people can smoke everywhere, they do not have an area justfor smokers.

10/10

Exceptional

25 Aug 2018

SamehGuider

V Good hotel and kind staff near to airport this my hotel in Tunis and third time

6/10

Pleasant

27 Jul 2018

Hassan

Sorry you are not clear for booking deatils .
And room,

Family

4/10

Poor

18 Jul 2018

Verified traveler

Average

Location was not that great, and furniture is out dated; however, service was good, and room was clean.

10/10

Exceptional

07 Mar 2018

Risell

An Excellent Hotel

The staff and management were very professional, and respectful towards my needs. I was provided an excellent driver (Trustworthy/ loyal) that if I were to go back again, I would ask for the same driver. The food was incredible, the hotel itself was amazing, and all I can say is that I love this place. I highly recommend this hotel to anyone going to Tunis for the first time.

6/10

Pleasant

06 Mar 2018

rafik

Dirty room

I did not get a non smoking room,Carpet floor was disgusting,bathroom wall has a blood or dirt stain,tissue boxes are empty.bath and shower tub missing sliding glass door.I had to use bathroom electric outlets to charge my phone,it was only one available in the room,but it was not working.
People were talking loudly all night long at the front gate and in the parking lot!!
The bad was confortable.

6/10

Pleasant

03 Mar 2018

Abdalla

The Simply luxurious

The reception staff are excellent, the services are acceptable. Cleanliness is good, just needs some maintenance and to change the color of the paint because it is dark

2/10

Poor

26 Jul 2017

Yolanda

friendly front reception upon check in... check out very slow.... very slow

Family

4/10

Poor

26 Jul 2017

Yolanda

hotel was not clean & needs serious updates. Definitely a 2 star in Canadian standards

Family

6/10

Pleasant

07 Jul 2017

The hotel is on a busy street.

There was no electric in the room. I waited over an hour for maintenance to fix it. Also the fridge wasn't working they had to replace it.
They wouldn't accommodate nothing or even had an apology from a manager. Definitely I would pick a different hotel next year.

8/10

Excellent

10 Apr 2017

Shatrujit

Good

comfortable

4/10

Poor

09 Dec 2016

Verified traveler

Bad , coming for work and internet connection is very bad

6/10

Pleasant

22 Nov 2016

Bethanne

Modern clean

The hotel was fine, but we were asked to put everything we owned through a an xray machine regardless of having a room key proving we were staying there! and expected to tip when entering and exiting the building! , and to top it off the Maid service walked in on us at 815 am the morning after our wedding day because we forgot to put the sign of out.. (But what hotel has house keeping at 815 am!???) and each morning regardless if we had the sign out or not our door was knocked on atleast 4 times then our last morning there we had a fight with maid service about check out time at 1050am we were asked to leave by house keeping because check out was at 11...when actually it was at 12, she treated us like we were lying to her until we showed her the hotel card slip where it was printed! Other than thatThe hotel was nice, but in a rough area....oh And the food there very expensive 5 denar for a can of coke and 5 for 2 small scoops of old Icecream in a plastic cup where we had to wait 10 Min's for someone to attend to us while reception just started at us!

Partner

10/10

Exceptional

08 Nov 2016

caane

Good hotel

Hotel is good in its self but 50 dinar for a buffet is to expensive

2/10

Poor

03 Sep 2016

Belal

invited in a wedding party unwillingly

I must say that the hotel itself is ok for the price;
But if like me and my family come from a long trip and if you want just to sleep you will request at least a quite room/
during my stay a wedding party was organized and we hear noise in our bedroom which was in the 5th flor///
So I am realy upset : If you like tunisian music it s ok and if you are invited in the wedding it is better but if you have bad luck and you would like to rest you should ask before maybe

Family

8/10

Excellent

02 Sep 2016

Verified traveler

dinner

very nice and quite place - good for work and the position is close to airport and zoo

4/10

Poor

31 Aug 2016

Verified traveler

Nil

Very small dirty room .
Small TVs
Fridge not working
No milk in the tray

2/10

Poor

21 Aug 2016

Verified traveler

There was revenution in top floor a lot disturbance
Started fro. 8 am you can not sleep

Family

4/10

Poor

13 Aug 2016

S M A

not happy

I got shocked at 1st morning when they told me that my booking was not include breakfast ( as my reservation , breakfast included)
Room services is so bad
swimming pool is small , not clean and crowded by people who are not staying in hotel and also there were many kids around the pool.
location is not good

Family

4/10

Poor

11 Aug 2016

Khaled

Family Visit

The hotel is undergoing renovation which caused us a lot of discomfort from the loud noises. Management is trying their best to enhance services and change bad attitudes. Tourism is going through a huge challenge and the lack of good service Should be number one priority to correct

Family

8/10

Excellent

10 Aug 2016

Verified traveler

Wifi always goes down inside the room

Wifi bad at rooms
Nice reception
Rooms old furnitured

2/10

Poor

04 Aug 2016

hendo

Hotel in downtown but not close to anything

The hotel wasn't close to the airport as suggested. Yet the distance is bearable.

The room itself isn't clean, it feels old. They didn't have any slippers or toilet robe. I asked for an iron the first night they said the staff is gone and I should call in the morning. In the morning, they said it can only go to the dry cleaning as they don't provide irons.

At the spa, the girl was asking too many questions which I managed to handle. At payment, she gave me a price different from what she said in the beginning and was very impolite and rude then she gave me the excuse that she is diabetic!!

I wanted to use the business center but they said it's not possible after 4pm and they can't help with any printing or photocopying.

Just a bad hotel and services.

8/10

Excellent

30 Jul 2016

Verified traveler

July 2016 Tunis Trip

Thanks for the great service received. Definitely will return to this hotel in the future.

10/10

Exceptional

21 Jul 2016

Adam

Very pleasant stay

I loved the stay in Golden Tulip.
With the amount I paid for the stay, I got more than what I expected.
Nice and clean suite.
Staff is very friendly.
it's one of the hotels in Tunis that is really a 4 star hotel.

8/10

Excellent

15 Jul 2016

Mahmoud

short stay

one night stay was enjoyable. good reception and helpful staff.

6/10

Pleasant

11 Jul 2016

Verified traveler

Value for money and polite staff

Family

8/10

Excellent

29 May 2016

Verified traveler

good hotel staf very helpful

الاثاث قديم جدا المناشف والفوط قديمه جداجداوبعضها ممزق للاسف ويتوجب تغيرها بشكل عاجل الخدمات الاخري جيده والموظفين متعاونين

8/10

Excellent

28 May 2016

Chihab

Good Hotel over ALL , néed to include breakfast in the price

8/10

Excellent

01 Oct 2015

Adel

Pleasant hotel and not far away from the airport.

Welcoming and friendly staff. Unfortunately, breakfast was not included.

8/10

Excellent

08 Sep 2015

Chaouch

Beautiful

Very nice hotel and they have taxie transporteur very nice too and they are nice people in the services ..

Partner

6/10

Pleasant

28 Aug 2015

mark

ok but a few disappointing things and not to a proper standard for which it should be. Business Centre- unavailable which is poor
TAXIS- hotel lets taxi drivers seemingly do as they please not enforce they use meters.
Staff- Some very good and some just without care.

8/10

Excellent

24 Aug 2015

Verified traveler

Nice hotel ! Really

Excellent service in check in and check out, room is very clean and nice view from there 7th floor !.

4/10

Poor

18 Jun 2015

Alex

Not happy with this hotel

on arrival, pubic hairs in the bathroom
credit card machine did not work - I was directed to a ATM outside the hotel to pay in cash. ATM machine outside work perfectly!! This is TOTALLY unacceptable

8/10

Excellent

25 May 2015

ian

tulip Mechtel

Just great value for money at €78 / £55 a night.
Taxi from airport 15 mins,

8/10

Excellent

26 Mar 2015

abdulwahab

nice & clean

nice and clean.

8/10

Excellent

17 Feb 2015

Mohamed

Near to center but should includ breakfast.

Nice place and near to airport, need some improvement.

2/10

Poor

08 Jan 2015

EL Seddig

They don't listen

Hi,
The staff are practising discrimination lauder and proudly!
They do not listen at all. I asked for baby Cot many times and never got it till too late.. and guess what.. they left it about 5 meters from the room and did not bother to let me know.
At check out they just neglected my request of some one helping to bring the the luggage down stairs!
The most important fact that usualy hotels respect booking coming from internet based agency like you but they did not.
You need to bring them back to track please.
Thank You
El Seddig

Family

8/10

Excellent

02 Jan 2015

Good close to airport

Good hotel for short trip ,this good for price litte high so if they change to $60-70 CAN it will ok.

6/10

Pleasant

08 Dec 2014

Verified traveler

OK - just about

Staying at this hotel was tolerable but unexciting.

8/10

Excellent

03 Dec 2014

ahmed

golden tulip elmashtel

This is very good hotel with good place also safty is veryv good every thing is very good

4/10

Poor

30 Nov 2014

Raiani

A hotle to avoid & dont you go near it !!

Rooms are just ok , curtains dont close probably so you get the sun in your face in mornings .shower head is loose ...
Internet VERY Spotty , dont count on it to do business or make reservations , No air conditioning on a 24 celsius degrees since they said that they stop it in November for so-called winter !!! Plus its not that cheap
In short I will never go there again

8/10

Excellent

27 Nov 2014

Ahmed

very good

It is good

8/10

Excellent

23 Oct 2014

Renee

Nice spot

Lovely outdoor pool in the middle of Tunis with a very pleasant pool attendant.

2/10

Poor

18 Aug 2014

Sam

A lot better hotels around

Rude staff, room service that took forever and cost a fortune! Pool tiny! Complete power cut with no emergency lighting! Lifts out of order had to take stairs, covered in rubbish, stained and stank of urine! No hotel staff bothering to help, slow check in and check out. I'm sure there are much friendlier hotels around. Very disappointing!

8/10

Excellent

18 Aug 2014

M Alaska

I have been in golden tulip in Morocco which ranking 4 star, that's why i booked this one in Tunisia. Nevertheless, Golden tulip in Alribat-Morocco is far better than this one in Tunisia-Tunis.

4/10

Poor

16 Aug 2014

Sam

One to be avoided

3 of us spent one night here before catching a ferry from Tunis. The rooms themselves were OK, room service took ages, food was lousy, nearly all staff were extremely rude. There was a power cut with no emergency lighting even in corridors which left us stranded in the dark with no staff to help! Lifts out of action so had to take stairs which were filthy and smelt on urine with rubbish everywhere, cigarette butts and carpet fraying! I would never visit this hotel again if you paid me!!!!!!

10/10

Exceptional

11 Nov 2013

Verified traveler

A Very nice hotel

It was an excellent stay
Very clean hotl and extremely helpful staff
Only con was the difficulty getting a cab

6/10

Pleasant

14 Oct 2013

kal

nice hotel close to the city.good amenities.

most of the staff was not very helpfull. Although amenities were there but the information advising you was not there.I kept asking for the hotel directory for the 3 days I was there but nobody would give it to me,Restaurants were nice but the menus were not in English.