Les Ambassadeurs

Tunisia , Tunis - Carthage Coast
TUNIS, Avenue Taieb M Hiri, 75
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48 reviews shown

2/10

Poor

21 Apr 2019

Verified traveler

Outdated design and very noisy. Reception did not acknowledge our prepaid reservation saying the don’t work with the online agency (Orbitz). I had to make an extra deposit to be able to check in. Later they corrected themselves. Reception cannot be reached by phone. If you let it ring they pick up the phone, hang up on you, and put the phone on busy, so that you cannot call them back. A terrible hotel.

Leisure Partner

8/10

Excellent

20 Apr 2019

Bob

The apartment was clean and spacious. We only stayed here 2 nights, it was comfortable. We had very noisy people next door with lots of kids making noise late at night, including their parents speaking so loudly which disturbed our sleep other than that it was good. Breakfast was ok and staff were good.

Leisure Family

8/10

Excellent

16 Apr 2019

Verified traveler

Ok. It was a very acceptable establishment.
The location was reasonable.
However car parking is underground very steep and tricky to get out.

6/10

Pleasant

07 Apr 2019

Verified traveler

Mediocre hotel

We had an apartment with 2 beds and sofa beds. The apartment is really big, however the beds are uncomfortable. Everything looks old and outdated. Overall this is a maximum 2 Star hotel for United States standards.

Friends

6/10

Pleasant

10 Nov 2018

BASHIR

The front staff were absolutely fantastic, and the area was great. Unfortunately, our family room was littered with roaches. When the front desk was informed, they sent a staff member, but he only sought to kill one of the roaches with a toilet brush, and went on about his day as though it was an ordinary experience.

Family

10/10

Exceptional

07 Nov 2018

Verified traveler

Good location , staff very good and can speak english room cleaned every day.

4/10

Poor

12 Aug 2018

Verified traveler

Hotel can not provide gest with towels as they run

Balcony doors and window brocken does not lock.reported it, was told someone will come and fix it.
Beds are uncomfortable, rock solid.
Toilet does not work properly.
Bed sheets and only two towels for four people have never been replaced for three nights,went to coplain was told they run out of towels and I am not the only one complaining, in the end we got two towels after hours of waiting and complain.
Will not recommend.

2/10

Poor

03 Aug 2018

Majid

Pay a little more for something worth it .....

Where can I start , I booked two king bed and they gave me one king bed ......the room was infested with cockroaches. I don’t recommend anyone staying here.......if you booked it online , you have to pay for breakfast . If you walk in and pay cash , breakfast it’s free .....
This hotel is A gimmick And they are very slick ........I never seen any hotels count every cup and plates , pots .....etc .....lmao that should tell you a lot about a hotel........

Family

10/10

Exceptional

19 May 2018

Farid

Great Place to wind down with Family!

Really lovely hotel and staff could not do enough to please their customers, its bang in the middle of everything and on the traditional local theme, Will definitely stay there again

Family

10/10

Exceptional

06 May 2018

Raymond

Quiet and relaxing

Great place to get a restful night sleep away from the hustle and bustle of Marrakech.

Partner

6/10

Pleasant

19 Apr 2018

Malik

We had an apartment and beds were very uncomfortable and my children had been bitten by mosquitoes or bed bugs. We had to change the room and to miss our one day of going out.

10/10

Exceptional

10 Apr 2018

Tiffany

Wonderful experience!!

We absolutely loved our stay here. We ended up reserving an extra night because we didn’t want to leave!!

Family

10/10

Exceptional

08 Apr 2018

Hugh

Friendly staff, close to train station

Family

8/10

Excellent

08 Apr 2018

JKR

Good, central location - but not in the Medina

The hotel was very nice. It's located about a 20-30 minute walk to the Medina and Souks, and across the street from a grocery store, which was convenient. The rooms were large and clean, with well working A/C units. The staff was competent, but not great... Our pre-arranged car at the airport was not ordered, so we waited almost an hour for them to send one (the hotel is only 15 minutes away). We later also found out that the car the hotel sent was 50% more expensive than just taking a cab (based on their emails to me, I had also assumed the hotel shuttle was free, as most shuttles are). We also had to ask 3-4 times for simple requests, like extra sheets and pillows.

My only real complaint is that we booked, and I quote, \"a six bed apartment.\" We did not get that. Our apartment was a two bed apartment with lots of couches - narrow, hard couches meant for sitting only, not pull-out bed couches. We ended up putting sheets over 2 of them and having our kids sleep there, which is not what we wanted or expected.

6/10

Pleasant

01 Apr 2018

SALLY-ANNE

Ok for 1 night

Hotel ok... not 4*. Took ages to book in.
Had to ask twice to get extra beds made up.
Doorman gave false information about medina being closed!
Great Moroccan restaurant on front.

Family

10/10

Exceptional

26 Feb 2018

Saima

Thumbs up

Hotel is in heart of the new city very near to Carrey Edon Mall, lot of nice affordable restaurants are nearby, Hotel staff is very friendly and has helped us a lot. I would definitely stay there again for any future vacations in Marrakesh.

Family

8/10

Excellent

18 Feb 2018

Sonia

Perfect location, miss the staff already!

Hotel is great! Very clean. All staff are helpful and very kind and friendly. View from our hotel window was amazing. Very loud outside but I chose to stay on the Main Street to see the city life so no complaints. It’s so convenient having all the shops, pharmacy, food, bank around. The market sqaure isn’t far eaither. Flew back last night and I’m missing the hotel, the staff and Marrakech! Thank you so much to everyone working at Les ambassadeurs hotel!

10/10

Exceptional

29 Jan 2018

Verified traveler

It was a good choice

Clean and strategic also very friendly staff
I will recommend it to anyone who’s planning to have a wonderful family trip.

10/10

Exceptional

28 Aug 2017

Shah

Top notch

This hotel is amazing we had the best holiday there . Our room was A402 . The staff are so nice even the reception people . So clean and a comfortable room . It's near everything you might need. They do the best breakfast and an amazing coffee. The air conditioning worked amazingly. There swimming pool was clean . We would definitely recommend and use this hotel again .

10/10

Exceptional

13 Aug 2017

Clyde

Highly Recomend

A wonderful room that made us feel like we were living in luxury.
Would highly recommend this place to everyone. Even people with kids as they had a very nice little pool

Partner

10/10

Exceptional

29 Jul 2017

Abdel

Very nice and friendly staff

We love it especially the kids, it's 20 mn away walking to the famous place( Jamaa El Fna)

10/10

Exceptional

25 Jul 2017

Jacob

Spacious rooms

The rooms are spacious, I had a one bedroom suite with one bed. There is a kitchen with dishes. Service was good.

Family

10/10

Exceptional

25 Jul 2017

Abdullahi

Best of the best

Summer holiday really nice hotel and service waaw

Family

10/10

Exceptional

04 Aug 2021

Mustafa

Super hôtel

Très bonne hôtel
Service professionnel
Petit déjeuner copieux
Le personnel est très sympa..
Merci aux personnels de la réception

Je vous conseille l'hôtel

Friends_and_family Family

10/10

Exceptional

20 Jul 2021

Mohamed

Impeccable

Friends_and_family Family

8/10

Excellent

24 Jan 2020

Verified traveler

Bien dans l’ensemble.
Agencement lavabo / douche à revoir dans certaines chambres, devant le lavabo ont est obligé de monter sur le bord de la douche. Lorsqu’on prend sa douche l’eau Traverse la sdb, on patauge.

6/10

Pleasant

29 Dec 2019

Manager

Hôtel entouré d’avenues. Problème lors du Check out, j’ai pris chambre avec PDJ compris pour 5 personnes sur le site et ils ont voulu me faire payer 4 PDJ consommés. Même si dans la resa il est bien noté 5 PDJ compris j’ai du attendre l’accord du responsable pour me laisser partir. Quand j’ai demandé Taxi ils m’ont répondu ok, et d’attendre à l’extérieur. 30 min après Toujours rien et j’ai cherché moi même un taxi.

Leisure Family_with_children

8/10

Excellent

21 Aug 2019

Verified traveler

Als je niet veel hecht aan luxe dan is dit hotel goed te doen. Zeker voor gezinnen. Alles is op redelijke loopafstand aanwezig.

Leisure Family_with_children

6/10

Pleasant

26 Apr 2019

Verified traveler

Établissement vieillot correspondant à ses années de création

Leisure Family

8/10

Excellent

14 Apr 2019

Abdelkrim

Il y a encore des choses à améliorer !

Dans la douche, la baignoire est trop petite
Une petite piscine trop proche des chambres et des appattements. Le bruit des enfants à partir de la piscine dérangent les visiteurs.

Family

10/10

Exceptional

12 Mar 2019

Mounir

We stayed in this appart hotel for one week and had a really great time. The property is located in Gueliz which is a nice part of Marrakech. Shops, restaurants and cafés (McDonalds, Starbucks, ie.e.) can be found within walking distance. The breakfast was traditional morroccan but included intercontinental choices as well. It was really nice and tastefull. The beds could have been more comfortable, but the rooms were overall spacious and clean. Housekeeping did a great job. The thing we loved most about this appart hotel was the staff. I have stayed in a lot of places, but the kindness of the staff of this place is second to none. They made us feel at home and were always around to help us out. I hope to return to this great place some day!

Leisure Family

10/10

Exceptional

04 Feb 2019

Verified traveler

Rien à dire tout était nickel
Personnel sympathique et disponible

Friends

4/10

Poor

08 Jan 2019

Timo

Ok..ish

Not a very nice hotel. Hotel was pretty cheap so perhaps one could say it was good value for the money. Room was ok and location was quite ok. Gueliz is a nice area to stay in but I would recommend looking for a hotel closer to Medina. It is too far from the hotel to walk.
It was January so in the morning it is bit cold in Marrakech. Breakfast room is inside but with one open wall so it was freezing cold. We had to eat with jackets on. Breakfast was pretty limited, only the necessary options available.
The pool is a joke. Do not reserve this hotel if you are looking for an outdoor pool.
The corridors are dark and scary. They should really do something with the lighting.

Family

8/10

Excellent

02 Jan 2019

Jocelyn

Je n'aurais pas accorde 4 etoiles

Nous y avons passe 2 nuits.
D'abord les points negatifs: Check in treeeees long, room service encore moins reactif, attention au change de devises qui est a la limite de l'arnaque: verifiez vous-meme les calculs! A bon entendeur. La literie est a peine plus confortable qu'une planche de bois. Avis aux amateurs. L'hotel est eloigne de la Medina mais il y a le bus direct a proximite.

Les plus: une chambre familiale spacieuse, un appartement en fait, propre et bien equipe. Le buffet du petit dejeuner était bon et a volonte. Malgré le stress le personnel a su rester accueillant, au restaurant comme a l'entree.

Family

8/10

Excellent

01 Jan 2019

Verified traveler

Bon accueil chambre propre et bien tenue personnel agréable et quartier idéal

10/10

Exceptional

27 Oct 2018

Kamal

Super accueil le repas extra déjeuner extra

Super accueil le repas extra déjeuner extra

Family

8/10

Excellent

04 Sep 2018

Loutfi

Trevlig personal bra storlek på lägenheten mitt i centrum.Hotellet är nyrenoverad. Rekommanderas.

Family

8/10

Excellent

17 Aug 2018

Verified traveler

Alles war gut außer im Frühstück Buffet war ein Stück Grat ca:( 2 cm) im Spiegelei

10/10

Exceptional

06 Aug 2018

ibra

La chambre est sublime! Et très propre! Un accueil magnifique!!! Une réservation faite de dernière minute à un prix super attractif! On ne regrette rien! Même le buffet du petit dej était succulent! Nous le conseillons fortement!!!

10/10

Exceptional

05 Apr 2018

bernard

j'y reviendrai

chambre+ cuisinette avec tout ce qu'il faut wifi excellente
femme de chambre trés efficace c'est adapté a nos horaires réception rapide et proffessionel

Partner

8/10

Excellent

02 Feb 2018

Verified traveler

Accueillant, bon emplacement

Sejour conforme aux attentes
Personnel sympathique
à recommander

10/10

Exceptional

17 Jan 2018

Audrée

Appartement spacieux et agréable! Très lumineux!

Partner

10/10

Exceptional

14 Jan 2018

Audrée

Situé près de la gare, l'hôtel est parfaitement situé. La médina est à distance de marche. L'appartement que nous avions etait spacieux et supérieur à nos attentes.

Partner

10/10

Exceptional

13 Aug 2017

Hakima

God kvalitet til lavpris

Go beliggenhed. Perfekt rengøring, meget venlig og søde medarbejder. Super god morgenmadsbuffet Super god service

Family

10/10

Exceptional

10 Aug 2017

KINYIKI

En général très bien

Très bien mais les lits trop dure pas confortable les oreillers pareil trop dure

Family

10/10

Exceptional

30 Jul 2017

Verified traveler

Kan varmt anbefales.

Flot hotel og dejlig lejligheds suite. Alt var rigtigt fint. Gratis parkering og venligt personale. Poolen var lige lidt for kold, pga den er imellem bygninger og i konstant skygge. Morgenmaden var traditionel marokkansk morgenmad, som dog manglede noget frugt i buffeten. Men det var rigtig fint, og vi kan varmt anbefale det, hvis ikke det er fordi man kommer og regner med at ligge ved poolen eller bade i flere timer. Hotellet er flot og vedligeholdt og ligger udmærket i marrakesh, tæt på alt hvad man har brug for.

Family

10/10

Exceptional

11 Jul 2017

firas

Fantastiskt hotell

Jag hade fantastiskt vistelse på den hotell jag rekommenderar folk att bo där, jätte fin plats och allt nära.

Family

8/10

Excellent

15 Apr 2017

MOHAMED