Name: Ibis Tunis
Address: Rue de Syrie, Tunis, 1002, TN

10/10

Exceptional

17 Jun 2026

Stephanie

The front desk staff were very helpful, and the restaurant and housekeeping staff were very courteous and thoughtful.

Self

10/10

Exceptional

01 Jun 2026

Gebrehiwot D

Excellent

Business

10/10

Exceptional

10 May 2026

Hanen Ouahabi

Excellent service,

Partner

10/10

Exceptional

19 Apr 2026

Haroon

Was perfect

Self

6/10

Pleasant

17 Apr 2026

BHAVIN

Aircondition not working and it was hot weather

Self

6/10

Pleasant

16 Feb 2026

Sally

Was okay

Leisure Partner

8/10

Excellent

16 Feb 2026

Thouraya

Everything was fine

Business Self

8/10

Excellent

16 Feb 2026

Thouraya

Everything was fine

2/10

Poor

16 Feb 2026

Giuma

There Service was rubbish, they charge me twice and they said one will be refunded but for 3 days nothing been refund

Business

10/10

Exceptional

09 Feb 2026

Abduljawad

They are good

Leisure

8/10

Excellent

16 Jan 2026

Osama

Staff are geway

8/10

Excellent

27 Dec 2025

Munirah

Air conditioning wasn’t working. Couldn’t change to cold air, room was too hot to our liking.

Partner

8/10

Excellent

11 Oct 2025

Dr.Wessam

The staff were amazing

8/10

Excellent

06 Oct 2025

Imad

Hospitable and professional staff.

Business

10/10

Exceptional

30 Sep 2025

David

Zero complaints. I had a fine stay.

Leisure Self

10/10

Exceptional

30 Sep 2025

Sachin

Enjoyed

Business

8/10

Excellent

05 Aug 2025

Thouraya

It was nice quick stay

6/10

Pleasant

25 Apr 2025

Philip

The rooms were very small, breakfast options limted, and bathroom cramped. Not up to Ibis/Accor standards.

Business Self

10/10

Exceptional

23 Feb 2025

Saad,

Staff members were very polite, helpful, and supportive.

Business_and_leisure Family

2/10

Poor

19 Feb 2025

Najmeden

Bed bugs in the room and Hosam at the reception was not helpful

Business Self

10/10

Exceptional

28 Dec 2024

NAJID ABDUL

Thank you very nice staff

8/10

Excellent

07 Dec 2024

Pasquale

it was pleasant and comfortable the facility structure needs renovation

Leisure Self

4/10

Poor

26 Jun 2024

Hatem

The property was uncomfortable the lift was not working and have to wait for long time , they have issue with the elevator for long time but they don't change to new one .

8/10

Excellent

24 Mar 2024

Walid

The hotel is good as expected. the area is dead at night maybe it is because of Ramadan. you need a taxi to go anywhere including dining or shopping.

Business Self

10/10

Exceptional

01 Sep 2023

Anam

This hotel is conveniently located in safe area. Staffs are very friendly and helpful, excellent breakfast, loved it.

8/10

Excellent

16 Aug 2023

Ali

Good value

10/10

Exceptional

29 Jun 2023

ishraq

Nice & comfortable

Business

10/10

Exceptional

11 Jun 2023

Davis

Overall great

I stay at dozens of ibis' hotels.
The important things clean, good pressure and hot water, wifi, convenient charging ports, helpful. Never really been dissappointed. One improvement would be minifridge ( not stocked) in room

Business

6/10

Pleasant

04 May 2023

Loay

Okay

10/10

Exceptional

26 Apr 2023

HAZEM

Check it was fast, clean, safe, good food.

Business Self

10/10

Exceptional

18 Mar 2023

Jeff

Good service. Clean rooms.

Leisure Family

6/10

Pleasant

01 Jan 2023

Verified traveler

Sudden need

Not so bad

Business

10/10

Exceptional

14 Nov 2022

Edith

Very clean, close to the airport

Leisure Family

10/10

Exceptional

30 Sep 2022

Allou

Professional and convenient .

Leisure Self

2/10

Poor

31 Jul 2022

Ghada

The room was not cleaned properly, found hair and nose boogers inside the bedsheet, shower was not clean,the cleaning lady just barged in the room without knocking while i was asleep the next day, asked her to come by later and i kept the cleaning sign on the door at noon when i left and to my surprise when i came back to the room at the end of the night the room was not cleaned. Cleaning staff has to be addressed!

Leisure Family

2/10

Poor

23 Mar 2022

Benjamin

very rude staff and security. no food or drink allowed in room.

Leisure Self

2/10

Poor

18 Oct 2021

Allou

Low end of IBIS . Room had no fridge , no bottled water.

Business_and_leisure Self

6/10

Pleasant

15 Mar 2020

Verified traveler

It was not prebared well and no blanket was found at the room

Leisure

2/10

Poor

01 Mar 2020

Verified traveler

Worst front desk! Outright rude and avoided eye contact, location unsafe and staff the unfriendliest I’ve encountered in Tunisia.

10/10

Exceptional

13 Jan 2020

fidaa

Thanks for good service

Friends_and_family Friends

10/10

Exceptional

04 Dec 2019

Mohamed

Everything was perfect except..

The hotel is very good, clean and comfortable.
The services including checkin, checkout and the housekeeping were excellent.
The staff were so friendly.
The location is fine.

The only downside is that no one helped me to carry the luggage to the room.

Self

8/10

Excellent

01 Dec 2019

Min

The facility is quite good and it is clean. However, the female receptionist checked us in was some what combative. She spoke to me roughly and without any patience. After a couple of queries from me she crossed her arms in front of her body and banged the piece of paper needed to be signed by me on the counter. I would recommend Ibis Tunis to others if was not of her.

Partner

6/10

Pleasant

01 Dec 2019

Dr.Saleh

It was close to downtown. Food quality needs to be improved specially the cereals & coffee as bothe items represent an integral part of the breakfast meal.

Business Family

6/10

Pleasant

24 Nov 2019

Verified traveler

It was ok

The staff was not 100% kind and helpful. The room was not cleaned.

Business

8/10

Excellent

11 Nov 2019

Sofiane

Ibis tunis

Frindly staff, clean and calm

Business Self

8/10

Excellent

01 Nov 2019

Bernita

Cleanliness and staff service of the hotel

Friends_and_family Partner

10/10

Exceptional

17 Oct 2019

Verified traveler

it's was great stay at ibis, the bathroom , the pillows, the clean conditions, everything was good.

Business Friends

8/10

Excellent

08 Oct 2019

mohammad

Very clean great location great breakfast and very nice staff

Leisure Family

8/10

Excellent

01 Oct 2019

Verified traveler

It is economic, clean, not far from the airport
Suitable for short term stays,

Business Self

10/10

Exceptional

28 Sep 2019

Michael

Property was fine. Got a good night's sleep followed by an excellent breakfast. Front desk staff was very helpful.

Leisure Self

6/10

Pleasant

21 Sep 2019

Verified traveler

Ok, but no fridge no kettle and tea or coffee drinks available in the room, so no hot drink and no gold drink.

Business

6/10

Pleasant

07 Sep 2019

Verified traveler

The best part is the shower. It is huge and has a lot of water. Good one. The breakfast is good. Services is ok. A women at the restaurant is always a bit moody. But the bailboys and front office are very happy and helpful. Check everysingle bils you have paid, or get a receipt if you pay anything in cash. That amount could be added in your bill when checking out. Airport pickup is about 3tims of taxi rate. However taxi drivers are pretty much scam in Tunis, including those who are serounded around the hotel. The money is not big but the feeling of being taking advantage is incomparable.

4/10

Poor

30 Aug 2019

Verified traveler

old hôtel you can tell by the smell of the rooms and the hallway, it needs to be updated breakfast is not included so you have to pay extra for that!!!!!! Extremely deceiving for the price you pay, to eat outside you have to take a taxi there is no places near by to eat, impossible to get a taxi cab , there is some taxi cabs taking advantage of the tourists they charge $$$$$ for a small rides, taxi cabs is a big problem in Tunisia, when they see a tourist they want to rip him off in all ways it’s a shame, bottom line I don’t recommend this hotel at all, look for other places

Business Self

8/10

Excellent

22 Jun 2019

Verified traveler

Close to airport. Room has no kettle to boil water to make hot drinks . Tip is a must to give to the hotel staff assisting guests to load even a small luggage.

Business Self

10/10

Exceptional

17 Jun 2019

Verified traveler

The hotel is great. Really clean and I was happy to be there. They dont have room service but you can go downstairs for your food. It is a great choice. I felt secure and comfortable.

Business Self

8/10

Excellent

04 Jun 2019

Georgi

Nice spot

Good Choice overnite in Tunis

8/10

Excellent

02 Jun 2019

Georgi

Short visit to Tunis

Convinient with parking, downtown Tunis

8/10

Excellent

18 May 2019

Verified traveler

A solid hotel at a reasonable price

Clean, comfortable, convenient location, personable staff, plus the price is right.

10/10

Exceptional

27 Apr 2019

Briam

Fantastic property. Perfect in every aspect. Highly recommended

Leisure Partner

8/10

Excellent

20 Apr 2019

Verified traveler

Check in was smooth and quick. I checked in late due to flight delay but all went smooth.
Room was clean and cozy
The only inconvenience was the pillows were uncomfortable
Breakfast was okay

Leisure Self

6/10

Pleasant

31 Mar 2019

Verified traveler

I like the breakfast, I do not like the room without fridge

Business Self

10/10

Exceptional

26 Mar 2019

Khaled

Excellent Hotel

Excellent hotel. Professional staff, Starting from the security men to the receptionists. Although quite small rooms, but are so clean and comfortable. Breakfast was delicious with a lot of varieties. My only complain is about the WiFi the signal was weak and slow but this did not bother me much. Thank you very much Hotel Ibis Tunis. It Would be my first choice hotel in my future visits to Tunis. Highly Recommend.

Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Service was good very friendly staff, room was clean but the only thing I would like is to make the rooms bigger

Friends_and_family Family

6/10

Pleasant

15 Feb 2019

Mohamed

Security staff helps with bags then ask for tips. Not well organized, and rooms are so compact

Family

8/10

Excellent

20 Jan 2019

L

Food was great & staff very friendly and efficient.

6/10

Pleasant

14 Jan 2019

Pearl

Small space, no extras

Smallest room we’ve ever stayed in at a hotel. There wasn’t a coffee or tea maker or even a cup or bottle of water. Obviously no refrigerator or microwave. Okay for someone solo staying one short night. The room was stuffy and the air temperature control didn’t work. Luckily it was winter and the window opens so we could cool it down. Boiling hot water and super water pressure to the point of wastefulness. Bed was comfortable enough. Breakfast buffet looked decent for the price but I didn’t try it. They had plenty of hot and cold options. The restaurant seemed expensive but is good for people who don’t want to leave the hotel. However there are lots of dining options and grocery stores within walking distance.

Family

4/10

Poor

07 Jan 2019

Verified traveler

The hotel charge us extra money on breakfast, while I already cover the room charges including breakfast buffet, either the hotel fraudster
Or Expedia.
I need explanation from both parties

6/10

Pleasant

27 Dec 2018

Verified traveler

Within the room rate it is satisfied and acceptable, but they can do better

6/10

Pleasant

20 Dec 2018

Verified traveler

Rooms had no kettle to make your own hot beverages. Had to wait a very long time to check in. Almost charged twice for additional taxes. I paid upon check in and was asked to pay again when checking out.

8/10

Excellent

12 Dec 2018

Ebrahim

Good location

Very friendly staff. Good location

8/10

Excellent

28 Nov 2018

Jonathan

I arrived in Tunis at 1:15 pm and flew out on a separate ticket at 2:55 am, so this was basically just a cheap transit hotel. The hotel arranged a pickup at the airport for 35 TND. The taxi back was 20 TND. Travel time was about 15 minutes from the airport in mid-day traffic. The room was compact but clean, and the bed was quite comfortable. I did not try the restaurant. My only minor complaints were the slow wifi (I was at the end of the hall) and the lack of free bottled water (large bottles available at the bar for 5 TND). I can't comment on the area as I never left the hotel, but in a similar situation I would be happy to stay here again.

8/10

Excellent

12 Nov 2018

Krista

Great location, good price good for visiting Tunis

Clean hotel in a good area less than a mile from major shopping and cafés. We were pleased overall, the beds were very comfortable and the breakfast was much better than expected. Rooms her a little tired and shows somewhere, but belts cleaner enough and comfy . Room service and the dining room for dinner where expensive but what to expect for eating at the hotel :). But if you’re up for a walk less than a mile down the street there are tons of cafés restaurants and things to do. I do recommend this hotel. It’s & excellent and economical choice, basic but good as a homebase for checking at the city.

Friends

8/10

Excellent

06 Nov 2018

Janet

Perfectly adequate for my needs. Staff were helpful in changing money.

8/10

Excellent

13 Oct 2018

Aymen

It was a good experience overall, room super clean and well equipped, very comfortable bed and the water is hot in the shower, breakfast ok but a little expensive.
Staff not very friendly but if you ask for information several times you can have it at the end.

4/10

Poor

03 Jul 2018

Verified traveler

I was allocated a disability room. There was difficulty using the bathroom. Shower etc

8/10

Excellent

06 May 2018

Verified traveler

Short business trio with good value for money

6/10

Pleasant

26 Apr 2018

Verified traveler

Close to the airport

No fridge in the room
No single beds, all rooms with double beds only
No discount for regular customers whom booking via Expedia
No control in taxes and drivers refuse to use the counter while hotel call the taxi for you and asked for triple prices .

8/10

Excellent

09 Apr 2018

Verified traveler

Nice and quiet.

An affordable comfortable hotel. Air conditioning could be better.

2/10

Poor

25 Mar 2018

Verified traveler

Bad experance

The reception staff are not friendly , although there is financial security through the crdit card, but they insist on paying for the room daily, the hotel is not equipped according to the degree granted. Trnsport is not avlibel in official price taxi counter

10/10

Exceptional

16 Mar 2018

ALI

Good Hotel

4/10

Poor

05 Feb 2018

Mohammed

لا انصح به ابدا غرف مسحتها لاتتجاوز١٠ متر مربع

تراد مارك فقط غرف صغيره جدا مثل سكن الطلبه لا انصح به نهائيا سعر غالي ما يسوى نص السعر المعلن ولكن الزبون يمشي وراى الماركه بعض الادوار اثاث مستهلك

Family

4/10

Poor

16 Jan 2018

patrick

Lots to be improved

Do not trust the staff with cabs or cab fares. They rip you off. They will call a cab driver they know personally and quote you a higher rate. They got me a cab to sidi bousaid and the driver charged 20 dinar. The meter said 12, but the driver charges what the hotel says. The return trip in a cab I called was only 10 dinar.
Rooms were nice but hot and stuffy. If you open the windows, you have to hear the neighbors dogs barking all night.
The building smells like sewage.
The front desk staff were great but the bar and restaurant staff were rude and unfriendly.

8/10

Excellent

11 Jul 2017

anwar

good paddgate hotel

as expected

8/10

Excellent

12 May 2016

Verified traveler

The area around it is a bit rawdy but it is close to town and realy clean. For an extra fee the breakfast buffet is very good. Recommended.

8/10

Excellent

17 Feb 2016

Verified traveler

I booked this hotel for my mother in law who stayed there before.

6/10

Pleasant

17 Feb 2016

M

Average hotel, not a nice area

Quite clean for Tunisian standards, room floors could do with some hoovering. Room ventilation is inadequate despite the vent system annoyingly humming all night. Windows can only be opened slightly, not enough for fresh air to come in. No mesh on windows, so even in February flies and mosquitoes can be a pain. Rooms have the felling of being in a box and are very stuffy. Generally clean, but traces of mould evident in the toilet. No room facilities apart from hairdryer and safe. Front rooms are quieter as the street is not very busy. Back rooms are very noisy when you open the window due to 24hr noise from hotel generator and a busy road. Staff are very clean and friendly. Beer £2-£2.80. Mixed Grill & chips £9.50. Reasonable, but should be better. Buffet breakfast £4 with very large choice, but much of the food is of low quality. Lounge is depressing and no seating area apart from dining/bar tables. Hotel security is excellent and friendly. Taxis always waiting outside and you need to haggle hard with them in order not to get ripped off as everywhere in Tunis. No good restaurants or cafes to be found nearby, In fact the area is full of local scammers pretending to be staff from your hotel and wanting to be your guide. Avoid and ignore anyone in the street who claims to recognise you or claims there is a flower (or essential oils) festival/market that you should visit. They will ask you for money and can be very rude and aggressive when you refuse. Everyone else friendly.

8/10

Excellent

01 Nov 2015

Khalil

Overall good

stains in bathroom sink area

6/10

Pleasant

02 Oct 2015

Mohamed

good value for money

Average level

Partner

8/10

Excellent

25 Aug 2015

Verified traveler

Clean and confortable hotel in a good location

This hotel is not right in the city centre but at a walking distance. I travel and stay regularly in Tunis and 3 star hotels are a hit and miss. I found this one functional clean and close to the city centre. the staff is very professional and friendly. I left my luggage there twice to avoid carrying it with me during my stay in Tunisia and there was no problem. I highly recommend this hotel if you are looking for a convenient and comfortable place at a reasonable price.

8/10

Excellent

19 Mar 2015

Verified traveler

Clean hotel at a reasonable rate. best suited for business travellers

8/10

Excellent

15 Mar 2015

Verified traveler

Pretty basic but you get what you pay for. The room was small but clean. The staff were really helpful. Strong wifi signal.

6/10

Pleasant

08 Mar 2015

Michel

Modern facility with the right fare

It was a short stay \"just one night\" but not the first time to stay at Ibis. It's clean, reasonable rate, free WiFi and 24/7 restaurant.

10/10

Exceptional

18 Dec 2014

Naim

A well-appointed hotel at a great location

Location is ideal for exploring Tunis by foot, trams or trains. Close to the airport too. Budget eating places with tasty local fares and cafes are nearby along the numerous lanes and streets.

Partner

6/10

Pleasant

11 Oct 2014

Hasan

normal stay

Normal

6/10

Pleasant

26 Jun 2014

Jinx T

Everyday Ibis - Awful Restaurant

The Ibis Tunis lives up to the general Ibis standard of clean, comfortable, and economical - with good wifi and a/c - making this an easy choice if you need to be near the city center.

The staff is quite pleasant, and while some English is spoken by the front desk staff, you will not find it in use among the other employees - so it's good to have a little French under your belt.

Avoid eating anything other than breakfast in the restaurant. The food is pricey, of poor quality, and the restaurant staff of questionable ethics.

Short story - looking over the check after a very mediocre dinner, I noticed the server had placed an incorrect charge on the bill. When questioned of this, he offered a \"free\" desert as an attempt to take care of the issue. After I declined the dessert, he went on to explain how the \"free\" dessert was actually a better value, and continued to haggle, trying to browbeat me into accepting the dessert. Finally, I had to firmly, and angrily, demand he adjust the bill. Which, in the end, he did. And while this type of practice, and behavior towards foreigners, is typical and expected in the touristic parts of Tunisia, it was a surprise to experience such smarmy behavior at an establishment like the Ibis.

You'll have a nice stay here, if you find somewhere else to eat.

8/10

Excellent

12 Jun 2014

Hawaii Biotech Specialist

My Pleasant Surprise

Well trained staff! Great for Biz trip. Missed my Swiss Muesli breakfast with fresh fruits, nuts, and oatmeal. Coffee is lukewarm. Only one TV program in English format. But these are really minor compared with the \"always smiling and accommodating staff. Will definitely stay again. Did I mention that the pricing was affordable and fair. Aloha from Honolulu, the tourist Capital of the World (I think).

8/10

Excellent

24 May 2014

Little dog

not too bad overall

The hotel beds are great and comfortable. The price was great. The food in the hotel is expensive but there are many places to eat within walking distance even across the street and for less than half the price! The outside staff was very helpful. The inside desk staff were not very efficient, sometimes borderline rude and, for example, I wanted to use their lobby computer and print out 3 pages, nobody at the front desk could help me accomplish this simple task. Almost everything was within walking or taxi distance and there were always taxis outside of the hotel AND they were very affordable. I would return.

10/10

Exceptional

21 May 2014

Verified traveler

Clean, quiet, great location.

I have stayed for 3 nights with my wife. We are pleased with the room size, cleanness and location. The only thing that annoyed me is bottled water pricing at reception which is 10 times it's normal price. Make sure you get your bottle of water before getting into the hotel.

10/10

Exceptional

23 Mar 2014

Verified traveler

Very clean with friendly staff I would come back .

It looks like newly build Hotel it looks nice lots shops around ...

8/10

Excellent

12 Mar 2014

Michel Khalil

An Amazing Facility!!

I enjoyed my stay so much! Warm Staff, great service, nice restaurant and cozy place! Love the speed of the Internet and the variety of the TV channels!