Colona Castle

South Africa , W. Cape-Cape Town-Garden Route
CAPE TOWN, Verwood Street, off Boyes Drive, Lakeside, 1
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20 reviews shown

8/10

Excellent

05 Sep 2023

pam

Unique property for an overnight stay. Enjoyed the extra touches especially the hot water bottles for a cold African night. We were able to leave our bags safely prior to check in while we went to the Cape, then our room became available so we had an unexpected early check in which was above and beyond. Thank you!

Leisure Partner

10/10

Exceptional

22 Feb 2023

Richard

Excellent staff. Service above and beyond.

Leisure Partner

8/10

Excellent

13 Nov 2022

Alexander

Colona Castle is an extremely unique hotel…it’s very old school with actual keys for rooms…views over Muizenburg were great, but the surrounding area felt kind of unsafe…breakfast was excellent…one thing that bothered me was that they advertised complimentary welcome drinks but then charged us for them…not a huge thing but still…rooms are very comfortable and bathrooms are excellent…we didn’t use the pool but it has a wonderful view….very close to beaches…if you’re looking to stay in Muizenburg or Kalk Bay I would recommend Colona Castle

Leisure Family

10/10

Exceptional

09 Jan 2019

Lawrence

Great hotel in Cape Town

Great hotel in a good location especially if you want to explore the beaches of Cape Town. The staff and service was exceptional. Note that it is potentially a bit more challenging if staying with younger children.

Family

10/10

Exceptional

21 Feb 2018

Verified traveler

Charming hosts and helpful staff. A beautiful hotel with great views. Nothing too much trouble. Felt very at home and yet spoilt at the same time.

Partner

10/10

Exceptional

18 Jan 2018

rams1981

Lovely place with easy access to all sightseeing

Excellent welcome. Lovely room. Great options for breakfast and welcoming hosts. Highly recommended

10/10

Exceptional

09 Mar 2017

James

Nicole and her staff really pamper you. The place is beautiful, with great views.

Partner

10/10

Exceptional

14 Sep 2016

Shawn

Honeymoon stay

Nicole and the staff was super helpful! Made our stay stress free. The staff would make breakfast fresh every morning to our liking. Stayed there for our honeymoon and would definitely would recommend this hotel. It is about 20 minute taxi ride to the town, but it is very peaceful and has such an amazing view of false bay, the ocean and table mountain away from city traffic.

Partner

10/10

Exceptional

29 Feb 2016

ANTHONY

Colona castle

Very relaxing, attentive staff, great views, nothing to complain about

Partner

10/10

Exceptional

24 Dec 2015

Karl

Live like a local in this new apartment!

A brand new apartment conveniently located to the attractions of the V&A waterfront area. Safe and secure with nice views of Table Mountain out the front balcony.

10/10

Exceptional

21 Sep 2015

Butlerkid

Excellent and central to Cape Town attractions

Beautiful, small hotel located on hillside with views of lake and ocean. Tastefully decorated with antiques and art work acquired during owners travels. Perfectly located for easy access to the wine area, Kirstenbosch Gardens, Cape Point, Table Mountain, etc. Having your own car or renting one is advisable. Driving on the left was NOT a problem.

Hotel staff is outstanding! Each day David inquired about our plans, checked weather or other details and ensured we had good driving information. I arrived suffering from a case of food poisoning from airplane food. They even brought me meds to help alleviate my symptoms!

Since the hotel is on a hillside, there are steps leading up to the hotel. You do not have to walk a long way, but simply need to be able to walk up steps safely.

I would definitely stay here again and highly recommend staying here!

6/10

Pleasant

20 Aug 2015

Verified traveler

Our stay was pleasant and both staff and owner were very attentive to our needs. The problem was in the descriptions of the location and facilities. Internet was slow and not not available most times Finally the biggest problem we had was with the conditions of reservations stated and later handling of expuda for our request. We called on 13th to change the departure to 15th long distance from South Africa and after 20 Minutes were told all has been taken care off. Again we called on 14 th and found nothing has been updated on the reservation after the owner confirmed that she had not received an email this time I was put on hold for half an hour and the expedia agent came back assuring all is done. Finally on day of check out the owner tells us that expedia is lying and I am liable for remaining three nights When I called again there was no changes made to reservation and when I talked to supervisor he said I am telling now you have to pay This is both unbusisiness like and I wish to lodge a complaint

8/10

Excellent

06 May 2015

Louise

Life in a small castle

Beautiful getaway in a quiet neighbourhood but remote so that a car is needed ,
Personnel was diligent to help out
The breakfeast is cooked to order and varied

Partner

10/10

Exceptional

03 May 2015

Peter & Juliana

Oasis of calm

We stayed here for 3 nights April 2015 arriving from the UK.
Hotel is in a quiet location excellently placed for exploring the Cape. Cape Town is 35 minutes away.
Discrete and gracious owners and staff. Very helpful in providing us with touring information, dinner reservations and transport to the cruise terminal.
Rooms are tastefully decorated and full of antiques and many thoughtful extras such as range of books, carafe of water, sherry, fresh fruit.
We have travelled extensively and always try and book small, independent luxury hotels and Colonna Castle is one of the best we have enjoyed.

Partner

10/10

Exceptional

17 Aug 2014

Jeanne H

beautiful and very pleasant

An amazing place toy stay. We were warmly greeted by Michael and David took our luggage to the room. It was a beautiful suite with an extra large king bed. The tile floors are heated and the space is done in beautiful Italian tiles. We had a fridge, chocolates on the pillows, every night and a small plate of chocolates every day. A fresh fruit basket was filled daily. The view as well as breakfast was amazing. We had two vanities as well as a shower and deep soaker tub. They also supply robes, slippers and wonderful products for the bathroom. It was very private and quiet. Loved the owners as well as David.

6/10

Pleasant

20 Jan 2013

Antoine

our kids not feeling welcome

We stayed five nights in the Safari suite and the overall feeling is mixed, as we had quite high expectations given the price tag (but it was high season though).
Pros:
-stunning room decorations and views,
-feeling of exclusivity, luxurious and homey treatment of guests, helping with dinner reservations and sightseeing program.
-top level room comfort, prepped several times a day.
-quiet location away from the city hustle and bustle.

on the downside:
-the lady owning the hotel looked puzzled when I told her we had 3 young kids. She reminded our kids several times to be quiet when we checked in, and they were not shouting at all. We got the message so we did not use the pool at all during the stay, for fear of upsetting the other customers here (too bad, since we chose this hotel because of its pool in the first place).
-we had to wait between 15mn and 40mn to have our coffee and hot chocolate at breakfast,
-suite was not ready at 4pm when we arrived.
-the Wifi did not work in our suite and the DVD player either. the TV programs could have been better.
-the owner ended up charging us extra for our 3rd kid whereas we did not require an extra bed (our twin daughters always sleep in the same bed) and we skipped our last breakfast. As an extra justification for the kid surchage, she also said that Expedia had given us a 20% discount by mistake that we did not deserve.
-no private parking despite location requiring a rental car.
-our bed seemed a bit too short (190cm)

Family

6/10

Pleasant

08 Jan 2013

Haley

Beautiful hotel, service could be better

The Castle is absolutely beautiful and stunningly furnished. The breakfasts each morning were divine. It's nicely located - 5min drive to the beach and 25min drive to the CT city centre, wine regions and other touring spots.

For the price the day-to-day service was somewhat poor - the small toiletries in the room on arrival weren't replaced every day, we had to ask for glasses and trays to be removed from the room even after it was made up. In general we often felt we had to do something ourselves as otherwise it seemed a bit of a bother to the woman running the hotel. Overall staff was lovely though, and to a degree this is just what to expect in boutique hotels.

Partner

10/10

Exceptional

09 Dec 2012

John

Fantastic Hotel

Colona Castle in a word was Fantastic, it exceed all expectations. Michael and Nicole were incredible hosts, they meet us upon check in, recommended and arranged dinner and sightseeing reservations, provided detailed driving directions and ensured our experience in Cape Town was memorable one. The breakfast included in the rate was a great plus, and the homemade marmalade is not to be missed! The pictures of the room and views on the website do not do justice and all of the personal touches (fresh fruit and brandy upon arrival, turn down service, etc) and friendly staff created a conflicting situation of whether to stay in the b&b or sightsee, lol. The location is just right for easy access to all the major sites and atmosphere is much better than staying in the city centre. If you're looking for an \"experience\" vs. just a place to sleep, I highly recommend Colona Castle.

10/10

Exceptional

29 Jul 2012

Josh

Home away from home

NIcole and Michael couldn't have made me feel anymore at home and comfortable than they did, I wish I could have stayed longer. They certainly went above and beyond to make sure my stay in their B&B and time in Cape Town was as enjoyable as possible.

Partner

10/10

Exceptional

22 Jul 2012

Verified traveler

Great hotel for families, couples, really anyone!

It was absolutely wonderful in all regards. The owners, Michael and Nicole, were gracious and hospitable, and we had a fabulous time. I highly recommend their beautiful hotel! Their staff was also exquisite in their attention to detail and their superb manners.