UK Deluxe Hostel

10/10

Exceptional

28 Jun 2025

Larisa

Good

10/10

Exceptional

17 Sep 2021

VIKTOR

Nice location, good breakfast for little fee, very clean

Leisure Partner

6/10

Pleasant

23 Aug 2021

Dionne

It was okay. Not very central. Old style hotel..no elevators..
Best experience was breakfast..it was great.

Self

4/10

Poor

24 Jul 2021

Anna

Disappointment

The hotel was very dirty, the staff was friendly but not so useful. Booked one type of room but received another one - smaller, darker, dusty and dirty with a small window, after 3 nights they finally did change me the room (the booking was for 7 nights). The other room was better but also not clean, even after they \"cleaned\" it.

Friends_and_family Friends

4/10

Poor

18 Jan 2020

Verified traveler

Loud music till 1am , management doesn’t care for hotel guests.

Leisure Self

10/10

Exceptional

11 Jan 2020

Dmytro

Room is very small, no space to open the baggage and very dark.You need more lights in the room.Overall is good very friendly and helpful staff.

Friends_and_family Family

6/10

Pleasant

29 Sep 2019

Anon

Need effective shower curtain and wall mounted shower head in hot tub.

10/10

Exceptional

30 Jul 2019

Edita

Stay in Kupava Deluxe Hotel in Lviv

It was great, very helpfully and kind staff in the reception and in the restaurant.

Partner

2/10

Poor

26 Jul 2019

Verified traveler

I left my wallet in the room upon check out, I placed it on a table and forgot to grab it after I put on my pants. I took a taxi down town and when I realized I had left it in the room I taxid back to retrieve the lost wallet. The staff told me the wallet filled with money wasn’t in the room and the lady who cleaned the room freaked out when she was asked if she came across it.

Leisure Partner

6/10

Pleasant

27 Jun 2019

Sameer

Looks could be a bit deceiving !

It’s a good hotel but the sauna and swimming pool is at an extra charge & it’s very complicated getting into it. We had to chrck with the property several times to use it, and eventually gave up! Location is okay, if you really want to enjoy lviv, you want to instead stay in the center

Partner

10/10

Exceptional

27 May 2019

Sandy

Excellent place to stay

Excellent all arouns

10/10

Exceptional

11 May 2019

Verified traveler

The restaurant food was excellent. Staff very attentive with quick service. Close to the railway station and transport into the city centre. Did not use other facilities.

Leisure Partner

10/10

Exceptional

06 May 2019

Verified traveler

Value for money

Good hotel located in residential area 30mins walk to Old Town or 60-100 Hryvnia by taxi.

It’s clean, breakfast is good and service is friendly and helpful.

More could be done for breakfast set up. There are only 3 tables set up for breakfast even if there are more guests staying in hotel. If over capacity you are asked to eat in semi lounge.

This hotel is advertised as with swimming pool. However they charge 200Hr per hour and you have to book in advance.

When booking make sure there is no wedding going on that day.

Family

10/10

Exceptional

24 Mar 2019

Verified traveler

Like small willa , like at home^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Business_and_leisure Self

8/10

Excellent

09 Mar 2019

Timothy

Nice hotel, good value and nice restaurant.

The staff are really nice and the hotel is reasonably clean and well equipped. The restaurant is great too. Fantastic chef and other staff. To get 5 stars, they would need to: stop asking for the breakfast order the night before, make sure there are safes in the rooms, fix some of the plug sockets, some minor improvements with housekeeping of the rooms. That being said, overall it was a great stay and good value.

8/10

Excellent

14 Feb 2019

Daniel

Nice hotel. Great reception staff. Rooms are a bit dated but comfortable. Shower was lovely. Breakfast could be better. Local area is nothing to write home about. Reception very helpful with getting you a taxi and they come quickly.

Friends

10/10

Exceptional

31 Jan 2019

Octavian

Nice staff . Great stay . Rooms are comfy and clean . No lift but just 3 floors .

8/10

Excellent

24 Nov 2018

Ian

Not 5 Star but good value for money

This hotel is a reasonable choice, certainly value for money. However, it is not 5 star. The hotel is a 15 minute walk to the city center, with very little to see in the immediate area. The hotel is clean and well kept, although our room was not cleaned properly on our last day, when our bed was not made.

Although rooms have a mini bar and complimentary water, there are no tea/coffee making facilities in the room. There is a mini safe in the room, but as it is just sitting in a cupboard and not screwed into the wall, we did not feel the safe was very safe. There is a TV in the room but no international (English speaking) channels.
We only ate breakfast at the hotel, although there is a restaurant/bar on site. On 3 of our 4 days, we had to select and order the breakfast we required the previous evening. On the 4th day, there was a buffet breakfast. Selections were adequate but not up to European standards.
Staff were generally friendly, particularly the waiter at breakfast, although not all staff had a good understanding of English.
Lviv is worth a tourist visit, particularly if you are interested in the history of the city and/or its Jewish History. However, the tourist guide obtained from the airport was basic and I would therefore recommend doing a bit of research before arriving.
Food and drink in Lviv is very cheap by European standards
Overall we had a good few days in the local area and thought the trip, including the hotel, was very good value for money.

Partner

8/10

Excellent

06 Nov 2018

Verified traveler

good stay, nice rooms, no good breakfast

Not so close to the center, but good hotel in general, the breakfast was not nice at all, not close to be considered as breakfast

8/10

Excellent

22 Oct 2018

Joseph

very good location. close to opera and market square. near Vapiano Italuan restaurant

10/10

Exceptional

11 Oct 2018

Marko

Only problem with this hotel it doesn’t have a lift, so carrying heavy luggage upstairs and downstairs would be difficult. They have a porter however he’s in his mid 60’s and I couldn’t imagine asking him to lift a 25kg bag and take it 5 floors up.

10/10

Exceptional

11 Oct 2018

Verified traveler

Private Sauna loved the private room for reservation.

10/10

Exceptional

13 Aug 2018

Nicole

The property is located closer to the train station and bus station than the city center. We took Uber into the city center each day for around $2 USD. It is in a very quiet and residential neighborhood. The suite was very large and clean. Breakfast is included. No additional fees were charged by the hotel, just the payment here on Expedia. It was a very comfortable stay!

10/10

Exceptional

09 Aug 2018

Verified traveler

Had a little difficulty checking in as previous guest did not want to leave the room. My room was spacious. Shower was a little small so be careful when using so that you don't bang into anything. The hotel was great. The location is a little further from the city square so taxis are generally needed unless you like taking some time to walk.

10/10

Exceptional

31 May 2018

Trevor

Excellent Hotel

Stayed for 2 nights on the way to Kiev for the Champions league final. Absolutely delightful hotel. Had 2 different rooms and both were excellent. Breakfast was superb with eggs ,bacon and sausage amongst the fayre.. I would not hesitate to recommend to anyone and I thank all of the staff for my wonderful stay

8/10

Excellent

22 May 2018

Barry

Nice restaraunt

8/10

Excellent

10 May 2018

Verified traveler

Nice hotel, huge Jacuzzi inside room near the bed. But no separate shower. Staff really nice and helpful. Breakfast is good at the hotel restaurant The only concern is the location. Hotel located 15 min walk from

8/10

Excellent

18 Feb 2018

Sebastian

Nice hotel, near center - 2,3 km only

In general the hotel is very good. Some things (below) the managment should improve.

Breakfast are very poor. It is only one coffee or one tea for breakfast. On te second and third breakfast we had to ask about it because a waiter hadn't has oferred.

10/10

Exceptional

30 Dec 2017

Ian

Excellent value

We arrived very late to the Kupava hotel after a long day of traveling so all we wanted was a fast check-in and a comfy bed. And that is exactly what we got. The girl at reception was friendly, efficient, and spoke good English. We also booked breakfast to be delivered to our room then next morning (an excellent free service they offer) it turned up on the dot at 10am and was bought by another friendly competent member of staff. The food was good and nicely presented. The room we got was nice and big and everything worked as it should. The only downside to some would be the fact the hotel is not in the center it is however handy for the train station (5-6 mins by taxi) all in all this hotel was perfect for our needs and offered excellent value I wouldn’t hesitate to stay there again

Partner

6/10

Pleasant

19 Sep 2017

Verified traveler

Not what we where expecting, the price was low though.

Partner

8/10

Excellent

23 Jul 2017

Verified traveler

Good experience

Room slightly smaller than expected. Overall good standard and service.

Partner

8/10

Excellent

09 Jul 2017

Anthony

Budget hotel

Hotel is not a 5* . Indoor pool not heated, sauna full of cleaners items. Breakfast not every day buffet.
Staff friendly. Having dinner at their restaurant great food.

Family

10/10

Exceptional

07 Jun 2016

Constantinos

Very Ukrainian and I loved it!

Stayed 4 nights with my girlfriend. Others have said it's very kitsch, but I loved that aspect of it. Restaurant was nice. Room was clean and decent sized. The only con would be the fact that it is not located close to the town center.

Partner

6/10

Pleasant

02 Jan 2015

David

An Oasis in a Post-Apocalyptic Dustbowl

The hotel looks really good. The room I was in was nice but part of the bed collapsed. I'm not fat and I wasn't with anyone so it wasn't my fault. The service was really good. The worst thing about this hotel is its location. I walked from downtown, it took over half an hour with my bag, the pollution was worse than the pollution in Bangkok. There was industrial pollution, pollution from the diesel bus exhausts, dust from the ground, and cigarette smoke (average life expectancy for men is about 65 years old, unsurprisingly). I tried taking a tram one time but it didn't go the whole way, I tried another tram, the validator didn't work, the tram driver didn't communicate, and the doors were stuck. The buses are more packed than any mode of transport I've been on anywhere in the world. The taxi drivers have a reputation for being corrupt. If Lviv sorts its transport system out I would recommend this hotel in the future. For now just stay in downtown.

10/10

Exceptional

02 Oct 2014

Firas

Cozy Hotel

Kupava hotel was very good , nice room condition & services , staff was helpful especially Ira !

10/10

Exceptional

09 Jun 2025

Vegard Sivertsen

.

Friends_and_family Friends

8/10

Excellent

29 Aug 2021

tomasz

Hotel Lwów

Hotel przyjemny.
Czysto. Bardzo smaczne śniadania.
Trochę na uboczu.
Do centrum 20 minut spacerem.

Partner

6/10

Pleasant

23 Aug 2021

Marcin

Pobyt 5-o dniowy

Podana informacja że hotel ma 5 gwiazdek , a Nie ma żadnej . Obsługa bardzo miła, wymieniali codziennie ręczniki jednak noc więcej . Mam wrażenie jakby pościel była niewymieniona a tylko ułożona po poprzednikach . Jedzenie cały czas to samo na śniadanie , było niestety mocno przeciętne . Pokój duży ładny , choć mogli by od czasu do czasu uprać firanki bo były aż żółte od tego kurzu. Ogólnie Daje 6,5/10

Friends_and_family Family

8/10

Excellent

27 Jan 2020

Emre

Nice

Şehir merkezine uzaklığı dışında herşey güzeldi.

Self

8/10

Excellent

26 Nov 2019

tolga

Güzel bir otel

Güzel bir otel ve şehir merkezine biraz uzak kaldığını gözönünde bulundurun

Partner

8/10

Excellent

24 Nov 2019

ETIENNE

Cet hôtel correspond très bien pour un petit séjour en amoureux, un décor sympathique mais chargé.

Business

4/10

Poor

22 Nov 2019

Nadiya

Ніколи більше не зупинюся у цьому готелі

Я дуже люблю Львів і тому вирішила провести там два дні зі своєю сім»єю, розглядаючи можливі варіанти зупинилась на готелі «Купала» так як готель пропонував Послуги спа, А також там можна скористатися сауною і басейном. По прибутті ніхто не попередив що нічого з перерахованих бонусів не працює, персонал був дуже недружелюбний. Ніхто не запропонував і не допоміг занести мої чемодани на 5 поверх готелю де немає ліфту.
Кімнати виявились затишними, але розташування деяких диванчиків не давало можливості користуватись шухлядами, велике дзеркало на стіні будо повністю загороджене телевізором, центральний душ не працював, але можна було користуватися боковим який працював добре. Якщо переставити під свічники на скляних полицях то можна зрозуміти що прибиранням тут не дуже переймаються. За два дні перебування в готелі ніхто не поміняв рушники не говорячи вже про постіль.
Єдине приємне враження в готелі «Купала» склав ресторан. Вас зустріне там привітний персонал, під скажуть що є новенького і смачного при виборі меню, всі страви дуже смачні і є широкий вибір , обслуга просто чудова.

Friends_and_family Family

6/10

Pleasant

30 Oct 2019

Magdalena

Ogloszenie niezgodne z rzeczywistością.

Pokój wyglądał średnio w porównaniu do pięknych zdjęć na stronie. Basen raczej wielkosciowo dla dzieci do lat 5 a hotel żąda za użycie bardzo wysokich opłat. Blisko do centrum ale okolica hotelu niezbyt przyjemna.

Partner

8/10

Excellent

04 Oct 2019

Verified traveler

Zimmer war okay, aber nichts was wirklich fünf Sterne entspricht.

Leisure Self

8/10

Excellent

23 Sep 2019

Verified traveler

Oikein hyvä hotelli. Erikoinen. Kävelymatka hotellista ydin kaupunkiin tylsän pitkä koska kävely matka oli isomman tien kautta jossa ei ollut mitään koettavaa. Kokeiltiin kyllä paikallisia busseja.

Leisure Friends

6/10

Pleasant

01 Sep 2019

Nicole

avis reserve

Hôtel situé loin du centre ville (30mn à pied et grande côte pour le retour du centre ville) dans un quartier sans intérêt particulier. Pas d'ascenseur.
Choix limité au petit déjeuner

Partner

6/10

Pleasant

01 Sep 2019

Verified traveler

Nie jest to hotel 4 gwiazdkowy, nie dla alergików!

Hotel położony 10 minut jazdy tramwajem nr 7 spod opery i 7 minut spacerem od przystanku tramwajowego, jednak warto wcześniej sprawdzić sobie w mapach google drogę bo łatwo zabłądzić. Po przyjściu witają nas przemiłe młode recepcjonistki. Zamówiony pokój z klimą i sejfem okazał się nie mieć tych udogodnień i nic nie dało się z tym zrobić. Pokój o ciężkim wystroju eklektycznym ( z tonami kurzu). Stolik się lepił - było na nim coś rozlane a pani sprzątająca nie zauważyła tego przez 4 kolejne dni. W łazience zestaw kosmetyków w ilości 1 fiolki szamponu 10ml i 1 fiolki mydła 10ml na osobę.... wystarczyło na umycie rąk. Ba, miało starczyć jak się potem okazało na 4 kolejne dni. Na szczęście w pobliżu przystanku są markety, gdzie można się zaopatrzyć. Sprzątania przez 4 dni nie było wcale, jedynie wymieniane ręczniki (przez 3 na 4 noce), raz nawet papieru nam nie dano. Obsługa niestety nie spisuje się. Śniadanie w godz.7-10, szwedzki stół, wybór niewielki jak ale b.smacznie. Kelner na 3 śniadania (z 4) proponował nam jajecznicę, do picia kawa lub herbata.Pomieszczenie śniadaniowe składa się jedynie z 3 stolików, więc albo trzeba czekać albo jeść na piętrze w ciemnej sali a'la gospoda. Wokół sztuczne kwiaty a na nich widoczna centymetrowa warstwa kurzu. Bardzo mili kelnerzy.Goście hotelu pochodzą z różnych stron Europy, podczas naszego pobytu w większości były to osoby starsze. Cisza i spokój. Restauracja podobno czynna 24h.O saunie nie powiem nic bo nie wiedziałam o jej istnieniu.

Partner

8/10

Excellent

01 Aug 2019

Christian

Good, but not 5 stars.

Buen hotel en general, normal, no es 5 estrellas, 30 minutos caminando hacia el centro.
Normal hotel for the price. Good in general, but this is not a 5 stars hotel. 30 minutes walk to the center.

Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Excellent locatoon, breakfast and staff!!! Oncredible everything

Leisure Partner

8/10

Excellent

23 Jul 2019

TOMASZ

OK!

Szybki, dwudniowy pobyt. Informacja o odległości od dworca kolejowego nieprecyzyjna, lepiej więc wziąć taksówkę.Jeśli nastawić się na zwiedzanie, to okolica nieważna, a lokalizacja dobra, niedaleko do komunikacji miejskiej.Śniadania smaczne, obiady i trunki też. O basen nie pytaliśmy.
Cena adekwatna do warunków. OK!

Partner