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Inntu Hotel

Medellin · Colombia

Transversal 39 No. Circular 74B 10View location

8.6/10Excellent732 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.4/109.4
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Inntu Hotel

The innovative Inntu Hotel boasts hip architecture and cool interior design. It enjoys an ideal location in front of the second Park of Laureles in a trendy, young district of Medellin. Numerous banks, shopping areas, headquarters of major corporations, government offices and the convention centre are within easy reach.

José María Córdova Airport can be reached within a 45-minute drive. The eco-friendly hotel offers excellently appointed rooms in a stylish, contemporary design. They have large floor-to-ceiling windows, boasting fantastic views over the city, and features include free WIFI, air-conditioning and 32” cable-TV.

Business guests will appreciate the business centre and the conference facilities. Guests can work out in the gym or relax in the sophisticated spa area. There is a top floor sun terrace boasting 360º views over Medellin.

This refined and trendy hotel is a perfect choice both for business and leisure travellers.

Read more about this hotelShow less

Located in Medellín (Laureles), Inntu Hotel is within a 5-minute drive of Plaza Mayor Convention Center and Plaza Cisneros. This spa hotel is 1.6 mi (2.6 km) from Atanasio Giradot Stadium and 2.2 mi (3.6 km) from San Antonio Park.

Make yourself at home in one of the 45 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 110000 per vehicle (one-way, maximum occupancy 2)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Second Laureles Park 0.1 km / 0.1 mi
First Laureles Park 0.4 km / 0.3 mi
Universidad Pontificia Bolivariana 0.9 km / 0.6 mi
Unicentro Shopping Center 1.4 km / 0.9 mi
Belen's Park 1.5 km / 0.9 mi
Obelisco Shopping Center 1.7 km / 1 mi
Atanasio Giradot Stadium 1.7 km / 1 mi
Belén Sports Complex 1.7 km / 1.1 mi
Centro Comercial Los Molinos 1.9 km / 1.2 mi
Parques del Río Medellín 2.3 km / 1.4 mi
Juan Pablo II Airpark 2.3 km / 1.4 mi
Jose Gutierrez Gomez Medellin Metropolitan Theatre 2.6 km / 1.6 mi
Parque Biblioteca Belen 2.7 km / 1.7 mi
Empresas Públicas de Medellín 2.7 km / 1.7 mi
Urban Gate 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2012
  • Number of floors (main building): 18
  • Single rooms: 20
  • Double rooms: 21
  • Junior suites: 1
  • Suites: 1
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 25 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Hairdressing salon
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Inntu Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Inntu Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Inntu Hotel

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Inntu Hotel

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Inntu Hotel

8.6
Excellent
732 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Darry
Excelente
Business Friends
10/10
Exceptional
20 Jul 2026
Julio
Great
2/10
Poor
13 Jul 2026
Matthew
WiFi is terrible and the tv doesn’t work. Walls and flooring was falling apart
Family_with_children
10/10
Exceptional
10 Jul 2026
Julio
Everything was excellent. No complaints
Partner
6/10
Pleasant
29 Jun 2026
Terrell Adolpus Green and Elizabeth Perez
The hotel is nice, however the room was disappointing. The floor had water damage and the wood planks were separated from each other causing gaps. The drawers of the furniture were constantly open because they wouldn't close properly. The window covering was not able to open and close properly. The bed was very firm and constantly squeaked while moving on it during entry, exit and movement during seeping. Lastly, we arrived to the room without towels and when we tried to call the front desk, the room phone was not operational.

Although the room was ery disappointing, the location is excellent and in walking distance to shops, restaurants, etc.

Even though this hotel has a great location, I would find better accommodations in the same area.
Partner
8/10
Excellent
29 Jun 2026
Denisse
Gracias por la excelente atención durante nuestra estadía. En general, tuvimos una muy buena experiencia.

La ubicación del hotel es excelente, el desayuno estuvo delicioso, con muy buena variedad, y el personal fue siempre amable y dispuesto a ayudar.

Como sugerencia de mejora, les comento algunos detalles de la habitación: el baño tenía muy poca iluminación, la parte inferior de la puerta del baño estaba deteriorada y el control del televisor no funcionó. Aunque el personal intentó solucionarlo, lamentablemente no fue posible.

Son detalles menores que, al corregirlos, harían que la experiencia fuera aún mejor. Muchas gracias por su hospitalidad.
Friends_and_family Family
4/10
Poor
29 Jun 2026
Alexander
This property has not been renovated for a long time or it looks that way. A/C was semi-working. They charged me during checkin 112K pesos, even though I've prepaid my stay through Hotels.com
Self
8/10
Excellent
28 Jun 2026
DOMINIQUE
The staff was really nice and helpful. The breakfast was just ok but I think they were short on staff. The wifi was not too good. But maybe that was a temporary thing. The hotel is in a great location and I will be back , specially because of the staff
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Julie
Bel endroit avec restaurant intéressant. J’y retournerai sans hésiter.
Self
8/10
Excellent
04 Jun 2026
Loraine
Tengo que decir que la estadía en el hotel fue buena. Los empleados muy amables. Sin embargo, al momento del Check in me cobraron unos cargos adicionales que supuestamente no estaban contemplados en la reservación que había realizado con Expedia. Procedí a pagarlos sin problemas pero la persona que me atendió me indicó que la tarjeta de crédito no había pasado. A lo que procedí a darle otra tarjeta. Me extrañó pero lo dejamos así.

Para mi sorpresa en este mes de mayo 2026 se cobraron (desde el hotel Intuu) dos veces la misma cantidad que me habían cobrado en febrero cuando me hospedé allí. Ya el caso está bajo investigación con mi banco.
Con esto quiero alertar que tengan cuidado al momento de pagar con tarjetas. Mi consejo es que lleven efectivo y hagan el cambio a pesos colombianos.
Partner
10/10
Exceptional
04 Jun 2026
MARIA
El personal del restaurante y la recepción fueron maravillosos, muy agradables, amenos y serviciales. La ubicación y comodida del hotel es excelente.
La comida es lo mejor, todos los días ofrecían algo distinto, delicioso y con mucha variedad.
Family
8/10
Excellent
02 Jun 2026
Juan
LE hotel es un buen hotel de tres estrellas
Friends_and_family Family
8/10
Excellent
23 May 2026
Nancy
Great food & friendly staff
Self
10/10
Exceptional
22 May 2026
Fernando
Excellent service
Partner
8/10
Excellent
01 May 2026
Ryan
Property was located in a nice area, close to lots of restaurants but not too central. Staff was always eager to help
Partner
4/10
Poor
26 Apr 2026
Diana
The hotel looks rundown. The staff was nice and friendly.
Family
10/10
Exceptional
22 Apr 2026
Raymond
All good
6/10
Pleasant
22 Mar 2026
Victor
The property is in a good area near all, but the building condition is degraded in general, the front desk and bell man are awesome the restaurant staff is out of focus mixing orders and speaking to the customers like their pals, so they need to be in training asap I will love to go back and see changes is a great hotel don’t let it sink
Family
10/10
Exceptional
19 Feb 2026
Andres
Breakfast was nice room was comfortable and clean
Friends_and_family Friends
6/10
Pleasant
15 Feb 2026
Millicent
Airco leaks, internet most of the time not available.
Staff is friendly
Leisure Partner
10/10
Exceptional
17 Jan 2026
Christian
All good
Leisure Self
10/10
Exceptional
30 Dec 2025
Alfredo F.
Nice hotel. Well located. Good staff. Great breakfast. Clean room.
2/10
Poor
22 Nov 2025
Cristian
The hotel, had roaches, no soap no clean towels
Business_and_leisure Family
8/10
Excellent
16 Nov 2025
Daniel
The stay was excellent. Staff was very attentive and courteous. Only complaint is that it took 45 minutes to checkout and some back and forth on charges. Just make sure you keep track of additional charges and receipts. Also, showers are a little tricky to operate but after realizing there are two controls on the nozzle to adjust hot and cold all worked as it should. Beds are a little firm, but my back thanked me afterwards. Hotel is in a great location with lots of restaurants around it. Overall, highly recommend and will stay here next visit.
Business_and_leisure
10/10
Exceptional
16 Nov 2025
Jennifer
Buen hotel lo recomiendo y el desayuno estuvo exelente.
Leisure
10/10
Exceptional
12 Nov 2025
magnolia
The room was Very clean. The staff went out of their way to make my stay pleasant and enjoyable.
10/10
Exceptional
05 Nov 2025
William
Room was great , super clean. The front desk was super , especially Diana. The restaurant was excellent. Great breakfast buffet, great service (waiters & girls).
Self
2/10
Poor
03 Oct 2025
Maciej
Yes
Business Self
10/10
Exceptional
28 Sep 2025
Francisco
Grest location, comfy bedroom, reasonable rates
Friends_and_family Family
10/10
Exceptional
17 Sep 2025
Marianna
El staff es muy atento y colaborador. Y el desayuno es riquísimo, especialmente el caldo.
8/10
Excellent
28 Aug 2025
Yolanda
Our stay was pleasant, the property was ok, the floors in the rooms were damage and a little dangerous. The staff was very helpful and nice.
10/10
Exceptional
27 Aug 2025
Raquel
Excelente todo.
Friends
6/10
Pleasant
06 Aug 2025
Pete

Great location bed/ wifi bad

Fantastic location restaurants and bars all within walking distance
Bed in hotel was terrible and wifi does not work in high floors. Shower good hot water ac good staff and service people great. Breakfast ok
Partner
8/10
Excellent
23 Jun 2025
Julio
I liked the clean of.the room
2/10
Poor
20 Jun 2025
David
Horrible management. I stayed 3 days. They could not figure out how to connect WiFi throughout entire hotel. They also could not figure out how to have the phones in the room work so for every single situation instead of calling the lobby I needed to go down the elevator which was highly annoying. And a special bonus. They didn’t give me clean towels any day until after 8pm. Horrible hotel management. Don’t stay here. Really bad hotel. Horrible
8/10
Excellent
03 Jun 2025
Carlos
The location is great. Staff personnel was very friendly. The breakfast was included was good. The hotel needs a little upgrade to make it more attractive. A lot of good restaurants around. The view of the city from the rooftop is incredible
Leisure Self
8/10
Excellent
08 May 2025
Julian
El hotel necesita un poco de amor, la terraza triste ver como tienen espacio perdido, no tener in gimnasio es algo que la gerencia puede considerar. el servicio muy bueno
Leisure Partner
10/10
Exceptional
06 Apr 2025
Daniel
Great
6/10
Pleasant
02 Apr 2025
pablo
Rooms were rundown, even the grand suite we eventually stayed in. The hotel as a whole seems tired and needs remodeling. Staff were more than accommodating and friendly.
10/10
Exceptional
24 Mar 2025
Juan
Very warm welcoming and respectful
Leisure Family
10/10
Exceptional
17 Feb 2025
Verified traveler
The WiFi network wasn’t working properly. Everything else was fine.
Friends_and_family Friends
6/10
Pleasant
30 Jan 2025
Stanley
Everything was good,one issue was that the wifi works fine but as soon u get in to your room it's not working anymore
4/10
Poor
26 Jan 2025
Daniel
The room had water damage to floor, the tiles were coming up and weee dirty. For the best hotel in the area we were very disappointed. I’ve stayed here several times over the past 3 years and this was my last. With all the new hotels opening, this one needs a major renovation to be able to compete. Again very disappointed.
Leisure Family
10/10
Exceptional
20 Jan 2025
Scott
Clean hotel however it could use some new furnishing updates from 1990 to the present. The bed was very firm but had quality bedding. The air conditioner beds updated and as when the sun goes down, it cannot keep the room cool. The LVT has spots in which the surface has been worn and needs tiles replaced. The water faucet extends to the middle of the sink which makes it difficult to wash your face without making a mess.
Leisure Self
8/10
Excellent
13 Jan 2025
Scott
I like the property and the proximity to restaurants and activities in Laureles. The only complaint I have is the WiFi dropped signal frequently which was frustrating considering I had to complete schoolwork while at the hotel. I had a double bedroom however I would rather have preferred a suite. I recommend booking a reservation well in advance for the suite. The staff is very friendly and they speak both Spanish and English. There is a small park across the street from the hotel and the neighborhood offers much to see and do with the people of Medellín. There are small markets where people can buy items to keep in the hotel. Also close by are many restaurants to try various cuisines.
Leisure Self
6/10
Pleasant
11 Jan 2025
Raysir
This hotel is in a great location, close to nice restaurants and right in front of ‘Segundo Parque de Laureles.’ While the hotel has potential, it could benefit from more attention to detail.Firstly, the room I stayed in had damaged floor panels caused by water from the sink. Additionally, the room lacked basic amenities like a microwave and coffee machine, which are standard in most 4-star hotels. Another disappointing feature is that the pool is only accessible for a fee and requires a reservation, which is absurd for a facility meant for guests.
The rooftop has three workout machines, but they barely function. There’s also a jacuzzi, but this is my second stay in two years, and I’ve yet to see it in working order. The hotel has a lot of empty spaces on the first two floors and the rooftop, which could be utilized better. For instance, they could add more workout machines or turn the rooftop into a bar or lounge area for guests to relax.Some staff members are not very friendly, as noted by other reviews as well. The breakfast is decent, with plenty of options, but overall, the hotel doesn’t meet the standards of a 4-star property. Considering the price, you’re better off staying at another nearby hotel.For example, the new Urbit Social Lofts nearby is lovely, with super friendly staff. Although it’s still under construction, it promises to have a fantastic rooftop soon.In summary, this hotel should either improve its amenities and services or downgrade to a 3-star rating.
Leisure Self
10/10
Exceptional
21 Dec 2024
Victor
Eco friendly, clean and quiet
Business_and_leisure
4/10
Poor
04 Dec 2024
Matthew
I wasn’t going to leave them a bad review until checkout when they showed me a picture of a towel with some stains on it and charged me something outrageous (by Colombian pesos standards) to replace it. I doubt I actually stained the towel, and even if I did, I have literally never been charged for a towel before in my life.

Truth: the room wasn’t very nice, there was no coffee setup in the room, no self serve coffee in the lobby, breakfast sucked, the window blinds were damaged, walls were damaged, the mirror was cracked and it was a complete rip off (by Colombian Pesos Standards).

You can do much better.

On the positive side, they were friendly.
Leisure Self
4/10
Poor
25 Nov 2024
Verified traveler

Creaking Beds

Stay was uncomfortable the bed creaked every time we moved from side to side and the mattress was hard. My brother in law also stayed and he stated that his bed was the same as ours. The floors and doors were deteriorated, not good a 4 star hotel as presented in Hotels.com. Breakfast was okay, ai would not recommend this hotel.
Partner
10/10
Exceptional
12 Aug 2024
Pedro
Awesome
8/10
Excellent
06 Aug 2024
Denneth
Staff friendly going the extra mile to help.
10/10
Exceptional
05 Aug 2024
Carlos
Clean, accessible, great location
Leisure Self
10/10
Exceptional
24 Jul 2024
Imad
Nice
Leisure Family_with_children
2/10
Poor
29 Jun 2024
Ricardo
Poor staff service at front desk. I was charged $76.24 for local taxes which it was a very abusive action. We weren’t welcome in a professional manner. We do not recommend this hotel to anyone. We are spreading the word about this extremely poor experience with business partners, family members and friends. We were robbed by them, especially when we were charged fees higher than the amount paid when completed the booking. Thank you!!!
Leisure Family_with_children
10/10
Exceptional
23 Jun 2024
Vladimir
excellent
Business_and_leisure Family_with_children
10/10
Exceptional
08 Jun 2024
joshua
Excellent
4/10
Poor
01 Jun 2024
Hernan
Front desk staff rude and unprofessional
Leisure Self
8/10
Excellent
29 May 2024
Hamid
Hotel was clean and lots of things to do around the area
Leisure Friends
8/10
Excellent
14 May 2024
Hernan
The shower head was so difficult to the water came out, is annoying.. very bad
Leisure Partner
2/10
Poor
12 Apr 2024
Gautam
Even though the property was paid on expedia, the hotel still charged us. Watch out when booking through expedia
Leisure Self
10/10
Exceptional
18 Mar 2024
Verified traveler
It's surrounded by restaurants and bars.
Supermarket is 5 minutes walk. We loved complimentary breakfast. All stuff are so friendly and helpful. 2 bottles of water are not complimentary.
Partner
4/10
Poor
20 Feb 2024
David

Great location. Otherwise its 2.5 star hotel

This hotel is a solid 2.5 star. Besides the location nothing good to say. Shabby room with drawers that didnt close and musty odor. bathroom had no A/C. One elevator which was really slow. Check in / Out process involved them manually reviewing the mini bar. Rooftop jacuzzi is a bathtub that was empty and they don't let regular hotel guests use the spa pool unless paying for spa treatments.
Friends_and_family Friends
10/10
Exceptional
13 Feb 2024
Maritza
Everything was good
Leisure Self
10/10
Exceptional
09 Feb 2024
Jean-Noel
El barrio Laraules es un barrio maravilloso dónde puedes caminar y disfrutar de un buen matrimonio de la naturaleza y la actividad humana
Leisure Self
6/10
Pleasant
04 Jan 2024
Andrea
The hotel is okay, it requires some updating and the gym and jacuzzi need some work. The system seems overly complicated and the staff did their best but both the check in and the check out process were painful.
Leisure Family
10/10
Exceptional
23 Dec 2023
Mauricio
Excelent
8/10
Excellent
11 Dec 2023
James

Location Location

The hotel is fine. Perfect location. Other than a great view and a couple chairs, there's nothing happening on the roof.
Wifi is weak and inconsistent.
Self
8/10
Excellent
10 Dec 2023
STUART
Room and faciiltiies well matained and clean. Staff very friendly... great breakfast and restaurant a relaxed place to hang out. Roof top deck and jacuzz require some upgrade. I would stay again.
Leisure Self
6/10
Pleasant
01 Oct 2023
Delano
Property was clean, but lots of little things added up to it being a little shabby. Could do with a coat of paint, fixtures in the room askew or not screwed into the wall tightly, uncovered power outlet in the lobby, exercise equipment on the roof unplugged and piled in a corner, spotty/unreliable wifi etc etc...

Property was clean, safe and adequate, nothing much beyond that.
Business Self
10/10
Exceptional
19 Sep 2023
gabriel
Great place and location
8/10
Excellent
15 Sep 2023
Cesar
The Inntu is centrally located in Laureles and allows access to amazing restaurants, shops, food markets, etc. Everything is within walking distance. Restaurant staff are accommodating and helpful.
Leisure Self
10/10
Exceptional
08 Sep 2023
Jose
Nice place to stay.
Leisure Self
10/10
Exceptional
27 Aug 2023
Luis
super friendly staff. great location for walking!
Leisure Family
8/10
Excellent
16 Aug 2023
Julian
I didn't like that there was not much light in the rooms and the jacuzzi was not working on the terrace.
Business_and_leisure Self
8/10
Excellent
10 Aug 2023
Carlos
Overall it was a good stay. Breakfast was part of the fare and has a lot of room for improvement. The “calentado” was terrible.
Leisure Self
6/10
Pleasant
19 Jul 2023
Mark
Great location
Terrible internet, doesn’t work. Breakfast was average
Leisure Partner
8/10
Excellent
26 Jun 2023
Manolo
Hotel is very good and comfortable not luxury but just nice location in Laureles with many restaurants outside hotel
Self
6/10
Pleasant
19 Jun 2023
CARLOS
People is really nice, but management does things like leaving one towel for a double room and one roll of toilet paper.
Business_and_leisure Partner
10/10
Exceptional
19 May 2023
Louis
Exceptional value, location, and very helpful and conscientious staff. A wonderful location with plenty of fun, festival, and food choices. Starbucks just a block up the street.
Business Self
8/10
Excellent
03 May 2023
Keivanna
Property was in a safe area. It was an affordable option.
Leisure Friends
10/10
Exceptional
30 Apr 2023
Robert
Wonderful hotel. Great location. Very good breakfast. Friendly staff.
Leisure Self
6/10
Pleasant
08 Apr 2023
shahram
The staff was very helpful and nice.
The room was in need of some work.
Towels are very old.
Leisure Self
10/10
Exceptional
05 Apr 2023
Gefry
Cool
10/10
Exceptional
22 Mar 2023
Michael A
Front desk and bellman both spoke great English. Everyone in hotel was very friendly. I would definitely use again.
Leisure Self
10/10
Exceptional
18 Mar 2023
James

Great location

Very nice hotel and lots restaurants close by to choice from
Partner
2/10
Poor
08 Mar 2023
Alina
I never heard a hotel to charge you for a health insurance. When I booked the hotel it said 4 stars, bellman said is 3 stars, when I entered the room I saw: stains on the wall, toilet seat was scratched all over and had a yellowish color, very hard mattress, around the light switch the paint was coming off, hair on the wall, in the bathroom rust by the window, towels look like rags, so I didn’t stay and I was still charges for 4 nights, I paid a lot less for an other hotel that was true 4 stars, nicer and cleaner and well taking care. I tried to get a refund and I got a email saying that my booking is not refundable. I can understand they can charge me for a night but charge me for all 4 days with out staying at all, is ridiculous.
I am disappointed with the hotel and Expedia for ripping me off.
Business_and_leisure Partner
8/10
Excellent
06 Mar 2023
Indira
Very nice around the hotel
Restaurant was good
Room the bed was hard
And TV was misserable
Bud all around good service
Leisure Partner
10/10
Exceptional
26 Feb 2023
George
Great elevator - fast; a plus.
Lack of nasal tissues - a minus.
Leisure Partner
10/10
Exceptional
02 Jan 2023
Jhon F

Love this hotel

The staff was super friendly and helpful. Very attentive and always aware of our needs. We travel with a small child and the staff learned his name and always would say hi to him. The location of the place is very central, with lots of restaurants nearby, supermarket 5 blocks away.
Friends_and_family Family
10/10
Exceptional
02 Jan 2023
Liliana
Great place and area to stay! Staff are very friendly too! I just recommend to have hand towel or facecloth next to the sink.
Business_and_leisure Family_with_children
10/10
Exceptional
29 Dec 2022
Victor
We liked everyone's attention especially because it was a very important moment such as a honeymoon. They recommended places to visit and the best access route to get there, excellent food and a very beautiful view
Leisure
8/10
Excellent
03 Dec 2022
Elba
El hotel esta muy bien. Bastante moderno. Sin embargo tuvimos problemas con la ducha de uno de los baños, no nos cambiaron la sabana en toda nuestra estadia, teniamos que llamar por las toallas y lo peor de todo es que aun diciendole que la persona de limpieza que usamos la copa no la lavo correctamente. El desayuno no es la gran cosa, sencillo y siempre lo mismo.
Leisure Family_with_children
10/10
Exceptional
14 Nov 2022
Maricelys
Good area.
Leisure Partner
8/10
Excellent
11 Nov 2022
Andrew

Decent!!

Great location. Decent hotel. Nothing bad to say about it
Self
8/10
Excellent
23 Oct 2022
michelle
The hotel is in a great neighborhood and is very nice. The staff is very friendly and helpful. Breakfast was very good and the one dinner I had at the restaurant was excellent.
Business Self
10/10
Exceptional
22 Oct 2022
Ana Gómez
Great are. Excellent hotel. Staff are super friendly and helpful, from the front desk people to the kitchen staff and waiters. The views from the top of the hotel are awesome as are the ones from the rooms, particularly the top ones. All rooms have large windows to take in the views.
Everything is super clean and comfortable. Dinner menu is great. Someone in that kitchen knows how to cook octopus (a favorite of mine)!
Business_and_leisure Self
4/10
Poor
17 Oct 2022
Gregory
I didn’t have a good experience with this hotel . The wifi was not working and staff didn’t do anything to help . I had to work in the lobby . The communication was not good either . they don’t take responsibility for anything not apologize for any mistakes they made
Business Self
10/10
Exceptional
30 Sep 2022
Danny
Great location. Great views. Staff was excellent. Extremely safe. I will book again.
Leisure Friends
6/10
Pleasant
25 Sep 2022
Edward
the staff was great they did there best , but rooms need up dating , beds were uncomforatable
Partner
10/10
Exceptional
19 Sep 2022
Tomoe
This hotel is located in middle of everything. Restaurants, cafes, bars, supermarket, all of them in walking distance. Offers free breakfast. I will definitely stay here again.
Leisure Self

Location & surroundings

Inntu Hotel
Transversal 39 No. Circular 74B 10, Medellin, Colombia

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Inntu Hotel

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