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9.6/10Excellent528 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.8/10 9.8
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Firenze Lofts
Located in the vibrant neighborhood of Laureles - Estadio, Firenze Lofts offers an unparalleled experience for those seeking comfort and style in their stay. Our hotel stands out for its spacious rooms, designed to provide maximum comfort during your visit to Medellin, whether short or extended.
Each room is equipped with free high-speed Wi-Fi and air conditioning, guaranteeing a comfortable and connected experience at all times. Fully equipped kitchens in each unit allow you to prepare your meals with ease and enjoy the freedom to eat at your own pace.
For those traveling with family or in a group, our two-bedroom suites are the ideal option, providing the space and privacy needed for a pleasant shared experience. In addition, we have rooms adapted for reduced mobility, ensuring that all our guests enjoy an accessible stay.
With fantastic prices, Firenze Lofts combines a cozy atmosphere with all the necessary amenities for long stays, offering a unique experience in Laureles Estadio. We look forward to making your visit a memorable and comfortable experience!
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With a stay at Firenze Lofts in Medellín (La América), you'll be a 4-minute drive from Botero Plaza and 5 minutes from Atanasio Giradot Stadium. This hotel is 6.2 mi (10 km) from Santafé Mall and 3.8 mi (6.1 km) from Pueblito Paisa.
Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Children may not be eligible for complimentary breakfast.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 153550
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: COP 151000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: COP 151000 (one-way), (up to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Velodrome Martin E. Cochise
0.6 km / 0.4 mi
Obelisco Shopping Center
0.9 km / 0.6 mi
Atanasio Giradot Stadium
1 km / 0.6 mi
First Laureles Park
1.2 km / 0.7 mi
Second Laureles Park
1.2 km / 0.7 mi
Universidad Pontificia Bolivariana
1.6 km / 1 mi
Unicentro Shopping Center
2.4 km / 1.5 mi
Belen's Park
2.6 km / 1.6 mi
Universidad Nacional Sede Medellin
2.6 km / 1.6 mi
Parques del Río Medellín
2.7 km / 1.7 mi
Belén Sports Complex
2.7 km / 1.7 mi
Centro Comercial Los Molinos
2.9 km / 1.8 mi
Belén Andrés Escobar Sports Complex
2.9 km / 1.8 mi
Empresas Públicas de Medellín
2.9 km / 1.8 mi
Barefoot's Park
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2024
- Total number of rooms: 30
- Number of floors (main building): 10
- Twin rooms: 3
- Double rooms: 9
- Studios: 18
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
Show 25 more facilities & services
- Wheelchair-accessible
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room service
- Multilingual staff
- 24-hour security
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Luggage roomExtra charge
- Towels and bed linen
- Non-smoking area
- Breakfast
- LGTBIQ friendly
- Early Check-inExtra charge
- Identification card at arrival
- Non-smoking establishment
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 Bedrooms • 65 m²FAM.B2
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Kitchen utensils, plates & cups
- Balcony
- Wheelchair-accessible
- Wi-fi
- Bathroom: 2
- Wake-up service
- Desk
Show all 24 amenities
- Plug adaptor
- Smoke detector
- Housekeeping
- Dining Area
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Living room
- Shower
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
FAMILY ROOM TWO BEDROOMS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B2
Room amenities
- TV
- Kitchen utensils, plates & cups
- Balcony
- Wheelchair-accessible
- Wi-fi
- Bathroom: 2
- Wake-up service
- Desk
- Plug adaptor
- Smoke detector
- Housekeeping
- Dining Area
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Living room
- Shower
- Hairdryer
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 34 m²SUI.SU
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Safe
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Desk
- Plug adaptor
Show all 24 amenities
- Smoke detector
- Housekeeping
- Dining Area
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Radio
- Internet access
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
SUITE SUPERIOR
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Room amenities
- Ironing set
- Safe
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Desk
- Plug adaptor
- Smoke detector
- Housekeeping
- Dining Area
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Radio
- Internet access
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH BALCONYTWIN • WITH BALCONY • 1 Bedroom • 35 m²TWN.BL
Room overview
Smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- TV
- Hairdryer
- Shower: 1
- Bathroom: 1
- Dining Area
- Housekeeping
- Smoke detector
Show all 24 amenities
- Plug adaptor
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Minibar
- Kitchen
- Kitchen utensils, plates & cups
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
TWIN WITH BALCONY
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL
Room amenities
- Internet access
- TV
- Hairdryer
- Shower: 1
- Bathroom: 1
- Dining Area
- Housekeeping
- Smoke detector
- Plug adaptor
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Minibar
- Kitchen
- Kitchen utensils, plates & cups
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
TWIN WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 35 m²SUI.BL
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Internet access
- Kitchen utensils, plates & cups
- Kitchen
- Dining Area
- Housekeeping
- Smoke detector
Show all 23 amenities
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
- Mini fridge
- Minibar
- Bathroom: 1
- Shower: 1
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFirenze Lofts
SUITE WITH BALCONY
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
Room amenities
- Hairdryer
- TV
- Internet access
- Kitchen utensils, plates & cups
- Kitchen
- Dining Area
- Housekeeping
- Smoke detector
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
- Mini fridge
- Minibar
- Bathroom: 1
- Shower: 1
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Firenze Lofts
100
reviews shown
Shayla
Todo muy Lindo y Limpio😍
Beatriz
Es muy buen hotel, alejado del bullicio, en un área más residencial, tranquila. El personal super atento, agua caliente, cama rica y cuartos cómodos. El único, y no tan malo, es q el desayuno es en un restaurante a una calle y pues no era tan variado. Pero sí me volvería a quedar en Firenze y lo recomendaría.
Arelis Mendez
Todo muy bien
Luisa Otero
El hotel es sumamente limpio, el aire acondicionado funciona super bien, el cuarto es bien grande, tiene balcón, cafetera , nevera y utensilios de cocina. El desayuno es rico. El personal es sumamente agradable, te tratan muy bien y te hacen sentir que estás en tu casa. Carlos y Yohannis son personas maravillosas, atentas a todas la necesidades del cliente. Hacen un trabajo más allá de excelente. He ido varias veces a Medellín y me he quedado en el Firenze y me quedaré aquí todas las veces que vaya. No los cambio por ningún otro hotel. Gracias Carlos y Gracias Yohannis por tratarme tan bien durante la recuperación de mi cirugía. Son personas muy especiales..Nos vemos en agosto, nuevamente. Con el favor de Dios.
Leopoldo Negrón
I stayed at the Urbit Social Lofts as Firenze Lofts was under renovations
Leslie
I stayed at Urbit Social Lofts instead. It was a great stay, place was clean and had a friendly staff. Everything was a expected, excellent location.
Linnette Marie Ruiz
No me gustó
Jean Carlos Maldonado
Servicio impecable, ambiente acogedor y seguro, ubicado en una zona tranquila.
FELIX OMAR QUINONES
Excelente Lugar el personal amable esta en una buena ubicación
Lolimary
Todo estuvo perfecto
Adabel
100%recomended
Sandra
Breakfast was great they have different options and food is good
Luis
El lugar muy lindo, área tranquila ! Personal amable .
axtry Martinez
Clean room, excellent staff
Lourdes
This place is amazing extremely clean; it smells wonderful and the staff goes out of their way to help you with whatever you need
Aminah
I liked the room, spacious and as advertised it has everything that was described. Staff very attentive and was in a quiet neighborhood. They booked all the tours for us and the tour operator was every time on time and brought us back to the hotel at no cost. Would recommend this hotel
Awilda
Breakfast was good, hot and staff was persentable and kind.
Crysthal
Rooms were clean and spacious. Breakfast at the assigned restaurant was nice and multiple options.
Luis
Rooms were great the cleaning lady for my room was very helpful and nice front desk in the morning was terrible
Antoneile
Excellent
Lyneth
The breakfast was super fresh and delicious. Room was big and cozy. The Ac works excellent.
Katia
Everythng was great.
Geovana
Room was nice, very friendly staff and hotel is located in a nice area.
dawn
The room was exceptional in design and functionality. The balcony provided a lovely view of the park. The hotel is located on a brightly lit street which was clean and well kept. Felt comfortable and safe walking after dark.
Jacky
Goo
Patrick
Great location and really amazing staff! Thanks so much !
Tonia
This was an excellent stay and all of the staff were most helpful, attentive, and professional. I’ll stay here again!!
Giovanni
Amazing
Nicolas
Great staff, quiet yet safe area.
Jose
Cuartos limpios, trato amable del staff , vista impresionante de las montañas y el área bien tranquila ....lo recomiendo!
Alberto
Great staff, the room is nice, and a lot of places is walking distance
Anderson
Excelente servicio, el lugar muy acogedor y moderno y quede muy impresionado ya que me permitieron hacer early check in sin costó extra, me voy con una excelente experiencia, quiero volver pronto, la joven yohanna fue muy atenta y nos hizo sentir muy bienvenidos.
Nathan
A beautifully-designed room in an incredibly quiet hotel in a neighbourhood that we loved. On a quiet residential street within walking distance to most of the places we wanted to visit, including the football stadium and restaurants and coffee shops of Laureles. The bed was large and incredibly comfortable, the shower and bath products provided were lovely, the a/c was strong and functional, and we enjoyed the small balcony and the view of the surrounding mountains, especially at night.
KIMBERLY
We didn’t expect to pay 6% more of how the reservation was
Ashley
It was very clean and staff were very nice.
Tina
Clean, great location, loved the made to order breakfast at the cafe up the street from the hotel. Chris Evan’s at the front desk was the friendliest host ever.
YÁSSER
Excellent services and great accomadations. Muchas Gracias Carlos y a todos los demás. Awesome team working at the Hotel Firenze Lofts. Additionally, they were friendly and offered great suggestions for places to see while visiting this beautiful city.
MARILENA
Modern and clean hotel located in a very beautiful, quiet area and great view of Medellin from our balcony. Excellent service.
Rozaidy
La verdad que tienen de 10/10. Desde que llegamos el personal fue muy amable, el hotel está situado en una muy buena ubicación. Las habitaciones son extremadamente impecables, sábanas y cama super cómoda. La habitación cuenta con todo lo necesario y mucho más. Volvería mil veces indudablemente, todo super chévere. El desayuno muy pero muy rico y el restaurante limpio y el personal agradable.
Claudia Alejandra Castillo
Awesome staff and nice rooms
Benjamin
Booked the family loft room for 9 nights. The room itself was nice. I was very dissatisfied with the policies and amenities. A few things stuck out during my stay here.
1. I booked a family room for 4-5 people, but was told that I could bring only one other person. Otherwise, I would be charged $100 USD for each additional guests.
2. Amenities such as a hair dryer being provided with the room was listed in the booking. However, even after asking repeatedly to the reception throughout my stay, there wasn’t one available until my last day at the hotel.
3. On one occasion, I requested three towels. One for washing my face, another for the floor of the second shower, and the last for a spare. Moments after receiving the three requested towels, I received a message from the reception to return one of the towels, as the policy is that I am allowed to only receive two towels. That is a very strange policy for a request that is of little to no inconvenience to the hotel.
4. There is an accumulation of dust and garbage from past bookings that are under the beds.
1. I booked a family room for 4-5 people, but was told that I could bring only one other person. Otherwise, I would be charged $100 USD for each additional guests.
2. Amenities such as a hair dryer being provided with the room was listed in the booking. However, even after asking repeatedly to the reception throughout my stay, there wasn’t one available until my last day at the hotel.
3. On one occasion, I requested three towels. One for washing my face, another for the floor of the second shower, and the last for a spare. Moments after receiving the three requested towels, I received a message from the reception to return one of the towels, as the policy is that I am allowed to only receive two towels. That is a very strange policy for a request that is of little to no inconvenience to the hotel.
4. There is an accumulation of dust and garbage from past bookings that are under the beds.
Dylan
Not enough amenities, no gym, breakfast is not inside the loft. You have to go across the street and eat breakfast.
Oscar
Excellent space with nice kitchen and modern concept. Staff very nice and very clean the areas.
AWILDA
Todo nos encantó, el trato de los empleados especialmente Laura que siempre nos ayudó, el hotel es super moderno, buena ubicación cuando regrese definitivamente me vuelvo a quedar aquí ❤️❤️
Darwin
Would go again
Zyleth
Amenities, airconditioner was and issues in both rooms
Leslie A
All service good
Juan
Short stay, staff is welcoming, clean room, stay was great!
Yaritza
Great staff! Super clean, the room was great and the breakfast was excellent!
Janny
I’ve stayed at this hotel three times and unfortunately it will be the last $100 is charged to you if you bring any more than one guest where most hotels only charges $30 very disappointing because this the first place I stayed when visiting.
CONRAD
Nice room. Great bed. Quiet neighborhood. Delicious breakfast choices.
Marilyn
Everything was perfect
Lennox
Yes
Luz
Staff excellent and location pretty close to everything. Breakfast very good !’
Janny
Clean room and staff was amazing.
maria
Great place, quiet, clean and the staff was nice
Viviane
Great location!!! The most friendly and helpful staff I ever meet!!! The hotel is new and modern!!! Locate in a very nice and quite street!!! The breakfast is served at a coffee place next door and it is delicious and super cute!!! The view from the 7 floor was simply to die for!!! I highly recommend this place to stay when in Medellin!!! Laura the evening receptionist is absolutely great!!! Chris also is the happiest, I believe manager, I ever met!!!
Jeffrey
Staff was welcoming, efficient and friendly.
Evelyn
Great room, great quiet safe area and very serviceable staff.. fully recommend
Richard
The room was always clean but they lack amenities. The iron they had was burnt and left clothes with black smudges. Certain things asked wouldn’t be available at the moment. Not enough toilet paper or paper towels in the room. Wish they had better breakfast option. Feel like water should be complementary in rooms. The room and overall hotel was nice just needs a few more things to make it excellent.
Jeremy
The breakfast was incredibly fresh; the service amazing -- front desk especially; the views were stunning. Very convenient -- everything was phenomenal.
Daniel Eduardo
Nice property and great staff
Ruth
Super clean, attentive staff.
Deneil
Awesome staff. Safe neighborhood. Beautiful view.
Armando
Pretty clean rooms and really awesome customer service
Ivette
Muy bueno
Angel
Staff and clean was the best.
Norelkys
Staff were extremely helpful. Room clean and spacious. Definitely I will return to this hotel.
Raimundo
Overall great for the price
Judith Ann Reyes
Everything was great
Gadiel
Clean room and comfortable bed rooms, felt like i was living in an apartment instead of an hotel
Karla F
Todo estaba muy bien
Ashley
Definitely would come back! Everything was great!
Naomi
Exelente estadía. Tranquilo y buen servicio
Gladys
I loved the aesthetic of the hotel room. It was clean, very well put together, spacious, and conveniently had a kitchenette with all the accessories you'd need to prepare a meal and a cup of coffee. The staff is extremely helpful and personable.
Jose E
Property kept very clean staff frendly and knowledgeable great place to stay
Amani Sahada
Personal amable y atento.
Ricardo
Thank you for all the staff of the hotel
Claudia
Excellent location in a quiet community. Super friendly staff and accommodating. Spacious rooms with modern furniture. Love this place
Glorimar Torres
Excelente hotel, staff muy serviciales, area tranquila, accesible a comida, tiendas, transportación.
Patrick
I thought it had very helpful staff and well kept.
Fabiola Castillo
todo excelente, aveces si se bañan muchos inquilinos a la vez se iba el agua caliente es todo pero fuera de eso, brutal.
Luz Dary Betancurt
My mom flew from Cali to Medellin to this hotel and she loved the staff.
Abede
Great for a solo person on a vacation to explore laureles
Ana
All the staff was really nice and helpful
Diana Diaz
Excelente lugar, muy amplio y magnífico staff. Limpieza implacable realizada por Paola.
Donovan
Keep in mind they charge $100 USD per person for any additional guest. Major inconvenience.
Mairim Enid Quiles
Have excellent facilities, super friendly staff and the cleaning crew specially Paola was really helpful.
Madeline
Personal muy atento el hotel muy limpio y oloroso.
Ray Gerard
Will stay here again, for sure. Quieter and away from hecticness of Poblado. Used metro transit for travel. Be willing to deal with crowds during peak times.
jordan
Staff really friendly and accommodating
cynthia
Spaciousness
Luann
Un lugar hermoso, tranquilo y bien limpio! Los empleados son excelentes! Joana en la recepción muy amable y la chica de limpieza excelente!
SANI A
Weird frnt desk customer. Came into my room, took
My towel and went to show his manager which I thought was strange. No smoking in the balcony, no smoking outside. Had to walk away from hotel to smoke.
My towel and went to show his manager which I thought was strange. No smoking in the balcony, no smoking outside. Had to walk away from hotel to smoke.
Stacharczyk Suarez
Great stay will see me soon
Shelsey
The hotel is beautiful but there are a lot of hidden flaws. It rains nearly everyday in Medellin. We had a room that goes out to the terrace, the water came in and the floor is already slippery, our room was full of water. The washrooms are extremely tight and uncomfortable, there is hardly any space to get around. The shower is a standing room also, the water also leaks its way into the room. Overall such a messy situation.
The overnight receptionist, Yohannis, was very nice and accommodating.
Unfortunately, I dropped my state ID upon leaving the hotel. I have asked for it to be shipped (I offered to cover expenses) and they have now ghosted me. If they can’t send it back it’s fine, but I did request for it to be discarded with proof that it’s been cut so that it cannot be used and they refuse to answer. I don’t understand why’d they’d want my state ID if it cannot be used in Colombia. I wouldn’t bother returning, they can’t return an ID but want a good review? I don’t think so.
The overnight receptionist, Yohannis, was very nice and accommodating.
Unfortunately, I dropped my state ID upon leaving the hotel. I have asked for it to be shipped (I offered to cover expenses) and they have now ghosted me. If they can’t send it back it’s fine, but I did request for it to be discarded with proof that it’s been cut so that it cannot be used and they refuse to answer. I don’t understand why’d they’d want my state ID if it cannot be used in Colombia. I wouldn’t bother returning, they can’t return an ID but want a good review? I don’t think so.
Irileen
Clean and staff was nice. Will stay again!! Also close to the good restaurants.
Natasha
The property was clean, properly maintained, and had very warm, helpful, and courteous staff. There is no restaurant on the property, but the rooms come equipped with a kitchen area that has a refrigerator, microwave, coffeemaker, and a stove. The rooms also come with breakfast, which is served at a restaurant one block away from the hotel. If you are going to be out on the road for most of the time, doing tours or just getting to know Medellin, this type of accommodation is most cost-effective.
Anthony Charles
rooms were small but very nice and clean
Alejandro
Everything was great! They clean everyday! Host is attentive friendly and keeps
You safe
You safe
Location & surroundings
Firenze Lofts
Carrera 79, 45d189 10, Medellín, Colombia
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Firenze Lofts
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