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Hotel Haus Am See

Austrian Alps · Austria

OBERTRAUNView location

8.2/10Excellent619 Reviews
Cleanliness8.8/108.8
Service8.0/108.0
Comfort8.0/108.0
Condition8.2/108.2
Neighborhood9.0/109.0
Amenities7.4/107.4
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Haus Am See

The 3-star Hotel Haus Am See in Obertraun offers convenient on-site and off-site parking. Guests can enjoy dining in the hotel's restaurant. Meeting facilities and Wi-Fi are available. Smoking is permitted in designated rooms (please specify when booking) and designated public areas.

The hotel offers a range of leisure activities, including a sauna, an outdoor swimming pool, mountain bike rentals, tennis, fishing, and horse riding. Additional amenities include an airport shuttle service, pet-friendly accommodations, and a concierge service.

Read more about this hotelShow less

With a stay at Hotel Haus am See Self Check-in in Obertraun, you'll be steps from Hallstatt Lake and a 3-minute drive from Dachstein Krippenstein. This hotel is 2.4 mi (3.9 km) from Hallstatt-Dachstein - Salzkammergut Cultural Landscape and 2.5 mi (3.9 km) from Krippenstein Cable Car.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily. The front desk is staffed during limited hours.

A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No elevators Children not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 13 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - noon. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Payment in full will be due at check-in for all fees and bookings where payment for the stay will be made on site instead of at the time of booking.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not permit cooking on the premises.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 per person
    • Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 8)
    • Uncovered self parking fee: EUR 18 per day
    • Nearby parking fee: EUR 18 per day (82 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Hallstatt Lake 0.1 km / 0.1 mi
Dachstein Krippenstein 2.1 km / 1.3 mi
Krippenstein Cable Car 2.8 km / 1.7 mi
Parish of the Assumption 3 km / 1.9 mi
Hallstatt Salt Mines 3.8 km / 2.4 mi
Hallstatt Central Square 4.6 km / 2.8 mi
Hallstatt Museum 4.6 km / 2.9 mi
Hallstatt Bone House 4.7 km / 2.9 mi
Kalvarienbergkirche 4.7 km / 2.9 mi
Hallstatt Skywalk 4.7 km / 2.9 mi
Dachstein Ice Caves 4.6 km / 2.8 mi
Mammoth Cave 4.6 km / 2.8 mi
Krippenstein 7.8 km / 4.8 mi
5 Fingers 7.8 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Terrace
  • Luggage room
Show 4 more facilities & services
  • Clothes dryer
  • Breakfast
  • Only Adults
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel Haus Am See

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Haus Am See

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Hotel Haus Am See

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hotel Haus Am See

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN

    Photos are not available for this room type.

    Hotel Haus Am See

    TRIPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MALE ROOM WITH SHARED BATHROOMSINGLE • MALE ROOM WITH SHARED BATHROOMSGL.MQ-FH

    Photos are not available for this room type.

    Hotel Haus Am See

    SINGLE MALE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MALE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.MQ-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Haus Am See

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Hotel Haus Am See

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Haus Am See

8.2
Excellent
619 Reviews
Cleanliness
8.8 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Neighborhood
9.0 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Donald
Nice clean place. Room is very small. Parking is an issue. Maid came into our room early in the morning before checkout.
Partner
10/10
Exceptional
11 Jul 2026
Esther
The room and bathroom were amazingly clean. The view of the mountains and lake were breathtaking. What a nice hidden gem. What would make this property even more perfect is if there was a refrigerator and microwave in the room and laundering facilities inclusive of an iron and ironing board. We thoroughly enjoyed our stay and would stay again. It would be nice if the larger rooms (party of 3-4) were lake facing too. The lake view rooms were limited to double and single occupancy.
10/10
Exceptional
04 Jul 2026
Andrea
Ubicación muy buena y de las mejores vistas al lago, parqueo cercano con pago adicional, muy buen hotel!
Partner
2/10
Poor
10 Jun 2026
Carlos A
Too expensive for the category of the hotel
Partner
6/10
Pleasant
09 Jun 2026
Lihui
The best feature is the location, next to the Lake with the lake view as advertised. The room is simple and clean, but crowed with a square hard wood table and two wood chairs, left little space for moving around in the room. We paid 5 Euro per person for checking in less than 2 hours earlier. And when we ask for the best way to go to Hallstatt, the Staff told us that there is a ferry stop next to the hotel, and told us that if you buy the ticket on the board, you pay cash, but he can sell the tickets to us with credit card, therefore, we bought 6 tickets of 14 Euro per person from him, but found that on the pier listed price is 12 euro per person. We also found later that this ferry is not the official ferry people normally use (4.5 Euro). We are okay to pay more for the convenience, however not very happy that the staff did not tell us that he charge more on the ticket, and the ferry is a tour boat. On the other hand, when I ask more information on hiking and season for next time, the staff simply said \"don't know\", made me feel not very welcomed.
Friends
10/10
Exceptional
03 Jun 2026
Mary
The breakfast was great and there were healthier options than other locations. Hotel rooms and bathrooms appear recently renovated and very clean. Staff is kind and answers questions but available only before 12 noon
Partner
4/10
Poor
25 May 2026
Heidi
There was nowhere to leave luggage and found the man who runs the b&b not helpful in fact quite rude there was no facilities ie kettle to make a drink. The room i had, a had to shared a tolet wouldn't recommend if I wanted this sort of accommodation I would have booked a hostel.
10/10
Exceptional
22 May 2026
Shobhana
Located on the other side of Hallstatt, in the small town of Obertraun, this hotel offers a calm and serene environment. We booked a lake-view room and had an amazing view. The rooms are small but clean and well maintained.

There is a café next door and a pizza place nearby. Breakfast was basic and not worth €18. There are benches by the lake where you can sit and enjoy the view. Hallstatt is about 10 minutes away by car, boat, or bus.
Partner
10/10
Exceptional
18 May 2026
Steven
Very nice place in an amazing location right on the lake, where the boats to Hallstatt dock. Also reachable by the public bus which I used twice, the bus can also bring you to the cable car for five fingers, etc. Self checkin instructions were clear and easy. Would recommend!
Self
10/10
Exceptional
18 May 2026
Sreedevi
The room was clean and was a 5 minute bus ride away from Hallstatt. Our room had the view of the lake and mountains.
10/10
Exceptional
09 May 2026
Lochlan
Clean and comfortable room | Lovely lake view | Exactly what I required
Self
10/10
Exceptional
08 May 2026
SIYANG
Pretty convenient If you are driving. Scenic vieee.
Partner
10/10
Exceptional
06 May 2026
Eunice Anne
The area was peaceful and quiet, has easy access to Hallstatt while being away from the crowds. The room was also clean and has a beautiful view.
Self
6/10
Pleasant
30 Apr 2026
Adam
Ok
6/10
Pleasant
26 Apr 2026
Wayne
We booked this property for the location, despite it being somewhat between an average hotel and a hostel. Normally that would have been good for us, but circumstances definitely affected our stay. Not just that circumstances existed, but the property provided zero advance notice regarding them (despite sending us at least two messages prior to our arrival, these issues were not mentioned). The first was construction on the train line that affected our ability to get to Obertaun, but more importantly, the lack of train service resulted in the cancellation of the ferry service to get over to Halstatt (the ferry station was close to the hotel). Secondly, there was a half marathon running around the lake the morning of our checkout so all transportation to and from Halstatt and leaving the area was unavailable from mid-morning to mid-afternoon. Had we been advised of this in advance, we probably would have revised our travel to Halstatt to another day. Finally, F&B were limited & expensive — a VERY small coffee was 5 euros. The restaurant next door had much more reasonable prices and very good food, but they did not open until 10:30 Sunday morning.
In summary, some basic communication would likely have made this a 5 rating stay, but instead it was disappointing. That being said, we are glad we came to Obertaun and Halstatt — the area is beautiful.
Partner
2/10
Poor
21 Apr 2026
Sweta Subhra
Rude behaviour of staff
4/10
Poor
20 Apr 2026
junfeng
good location
Family_with_children
6/10
Pleasant
17 Apr 2026
Rhonda
Check in not user friendly as had to have internet on to get code number from message on Hotels.com App to open key box. I did not see it until help from another person checking in.
No tea/coffee facilities. Used alternative locations . Given that host is only available during breakfast hours (7.30 to 9.30) I Felt host could have notified incoming guests that ferry to Hallstatt was not running. This information could be left in room along with alternative Transport viability - bus/train. There is an Information Centre but quite a walk from hotel. As a solo female guest I felt an information brochure/folder in room is a necessity. Location great, near the train station. I will not book again.
Self
10/10
Exceptional
16 Apr 2026
Robert
Very friendly host
8/10
Excellent
07 Apr 2026
Adam
the mountain view was amazing and checkin was straightforward. would be nice to have an extra pillow though :)
Partner
10/10
Exceptional
28 Mar 2026
Jeneth
The room is clean. The staff are friendly. Mr. Franz Josef always have a smile to greet us every morning. We skipped breakfast, not an early riser. We usually do brunch or early lunch. We arrived by train. There's ample parking spots if you have a car. We liked the place and will come back with family next time.
Partner
10/10
Exceptional
23 Mar 2026
Selen
The hotel's location and the cleanliness of the rooms were really great. We stayed for one night. Getting to the city center by public transport was quite easy from the hotel, and it's very close to the train station. My only negative feedback is that they charged an extra fee to leave luggage at the hotel. I've never encountered such a practice before. This wasn't even mentioned in the hotel's description.
10/10
Exceptional
19 Mar 2026
Michael
Wonderful and convenient- best view of Hallstatt. I was there in late Winter it seems like it must be perfect location when visiting in th Summer
10/10
Exceptional
02 Mar 2026
Kellie
we loved our stay! Right on the lake, ideal location to the walking path to the Hallstatt train station. We had a gorgeous view of the mountains, where we were able to watch the sunrise.
10/10
Exceptional
10 Feb 2026
Sachin
An amazing place with the best view. The rooms were super cozy and clean. The breakfast was superb and the staff also 😇
Leisure
10/10
Exceptional
06 Feb 2026
Sachin
Amazing and a clean room. Even the mattress was super comfortable, had super good sleep. View is out of this world, wake up early morning and you will be awestruck
6/10
Pleasant
26 Jan 2026
Mehmet Can
Pros: The hotel's location is truly a dream, offering a magnificent lake view. Also, the rooms were very clean.
On a positive note, the gentleman at check-out was very friendly and kind, which we really appreciated.

Cons:
Furniture & Amenities: The furniture is very old and outdated. In the room, there are only two plastic cups—no kettle, no tea, and no coffee. It’s quite disappointing to have zero facilities for a hot or cold drink.
Service: After 3:00 PM, there is no staff available. More importantly, there isn't even a single vending machine to buy water or a soda.
Parking: We paid €18 per day for parking directly to the hotel. Whether this goes to the municipality or not, it is an expensive additional cost.
Verdict: You pay for the view, but the lack of basic hospitality and the outdated interior make the stay difficult.
8/10
Excellent
20 Dec 2025
Erik
The ciew was amazing, it could not be better, even the other lodge/hotels weren't as close to the water as my room's balcony. That being said, the breakfast was a continental style with few options for 18€ per person, which was not worth it.
Partner
2/10
Poor
20 Dec 2025
Dixie
Really really bad service. Do not recommend. It was 18€ a day for parking plus they charged us for having a smear on bed. They charged us 350€, extra because my wife lipstick fell on bed. Like I said do not recommend this place.
8/10
Excellent
17 Dec 2025
Aaron
A simple hotel that met our needs. Room was small but comfortable and it was to find and check-in was smooth (note you need to notify arrival time and received details for self check-in using a secure lock-box).

Easy to get too via the Overtraun train station. There are also a couple of eateries near by too.

We didn't eat breakfast - so cannot comment on that, but met our needs sufficiently.

Thank you for helping make our stay at Obertraun and surrounding areas pleasant.
Partner
10/10
Exceptional
01 Dec 2025
Ibrahim
Check-in instructions were very clear and room overlooking Hallstatt was superb!
Partner
10/10
Exceptional
28 Oct 2025
Ting Yan
Beautiful view. Be aware that EUR 3 will be charged for luggage storage after check-out
Leisure Partner
8/10
Excellent
28 Oct 2025
Fan
The location is wonderful being right on the water. It is significantly less expensive than those hotels in Hallstatt, which is a couple of miles away, with local bus and boat services. The ice cave and five fingers view point are actually located closer to Obertraun than Hallstatt. The self check in is well organized and easy to follow. Franz and his wife (I assume) are very friendly and helpful, particularly in giving details tour information around the area. Small improvements would help the rating of this property. For example, having a couple of proper glasses instead of the extremely fragile plastic cups would not be much cost but much better. I don’t believe there is a garbage bin in the room, although there is the little one in the shower/toilet. Adding a small safe and refrigerator would be more expensive but their long term benefits would be huge for travelers to leave their passports and other valuables in the room, and have a little option for drinks and simple foods giving the local options are so limited in Obertraun.
10/10
Exceptional
26 Oct 2025
Chris
Great room and view!
10/10
Exceptional
22 Oct 2025
Cynthia
Great location and view!
Friends_and_family Friends
10/10
Exceptional
13 Oct 2025
Felipe
Awesome view to the lake! Great service and awesome breakfast!
10/10
Exceptional
13 Oct 2025
Danny
Basically you are in one of the most beautiful place in the world with a view of heaven! Amazing place! Pizza place 100 meters away and was pretty good! Breakfast is good. Awesome spot.
Leisure Partner
8/10
Excellent
12 Oct 2025
Laura
The lake view and surroundings were great.., thank you joust for storing our luggage
8/10
Excellent
11 Oct 2025
Lillian
I stayed at this hotel recently and had a generally positive experience. The location is excellent — just a short walk to the boat that takes you to Hallstatt, which was incredibly convenient. The views from the property are stunning and definitely a highlight of the stay. Walking to the train station took about 7 mins.

The room, however, was quite small, especially considering the price I paid. It felt a bit cramped and may not be ideal for those looking for more space or comfort.

That said, the owner, Franz-Joseph, was very friendly and welcoming, which added a nice personal touch to the visit.

Overall, it's a great spot if you're prioritizing location and scenery.
Self
6/10
Pleasant
10 Oct 2025
Dan
Everything was fine except the guy at the front had an attitude. He clearly doesn’t like to be there or maybe had a bad day. Just not a good vibe from him. Otherwise everything was good.
Leisure Partner
4/10
Poor
09 Oct 2025
Keith
Americans BEWARE!This host was awful. He has a huge disdain if your from America. No regard for service. Rude reply to a question my husband presented on the first day. We requested additional pillows and none were provided after he ackknowledged our request. The pillows are utter garbage. We failed to place a request for breakfast and unbeknownst to one person in our party she was thrown out of the breakfast area after pouring a cup of coffee. Upon checkout, he charged her for breakfast. Also at checkout, the host charged $18 per day versus the $12 per day in his welcome email sent the day of arrival. The worst customer service we have EVER encountered in our many travels. The room was the bear minimum.
Leisure Family
10/10
Exceptional
08 Oct 2025
Ralf
I like the spot of the hotel, the staffs are very friendly and help the tourisf ease the transport. Its a great place to find your inner peace and self
Leisure Self
10/10
Exceptional
08 Oct 2025
Aida
Hotel was very convenient to train, bus and ferry ststions. Room cleaned daily. Mountain view is magical.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Sandris
Some updates would be great, but clean, good location with breakfast.
10/10
Exceptional
02 Oct 2025
Garey E
Stunning view of lake just 50 from balcony with magnificent mountains enveloping Hallstatt See.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Erin
The self check in process was easy and smooth.
Highly recommend balcony with lake view!
Breakfast was ok - wish there were more options, seemed more scarce compared to other buffets we’ve visited.

Only complaint was it was noisy above us, early in the morning … it sounded like someone was moving furniture or something.

Would stay here again however, fair price compared to Hallstatt.
Leisure Partner
8/10
Excellent
29 Sep 2025
Camilla
There is much to recommend this property. The price is good, the location is right on the lake, and there is a ferry that can take you to Hallstatt, which is lovely. It was extraordinarily clean, self check-in was easy, the gentleman at the desk in the morning was friendly and helpful. However, I had a soft mattress and cheap, lumpy pillow, which would keep me from staying there again until they upgrade.
Leisure Self
8/10
Excellent
28 Sep 2025
Vickie
Beautiful view from our balcony overlooking Hallstadt Lake. Very quiet. Room was very basic but spotless and bed comfortable. Breakfast was enjoyable. Staff very accommodating with electricity converter.
Leisure Partner
6/10
Pleasant
27 Sep 2025
Teri
Not that impressed with the hotel but it was close to Hallstatt and that’s what we wanted. The hotel was close to the boat dock and that made things nice. Our room was very small but we did like the view from the little deck. There is no elevator so we had to carry our bags up the stairs. Overall it is fine for just one night for us.
Leisure Partner
8/10
Excellent
26 Sep 2025
Alexander
While the view is spectacular and the area idyllic, the front of house staff leave MUCH to be desired. There was miscommunication on reservations, with cancellations in order to jack up the prices when you try to book again. The guy running the checkout was extremely rude also and frankly should find a new career. I wish I could say I’ll be back, but not with that staff. Save yourself some hassle and get a different stay for Obertraun.
Leisure Family
8/10
Excellent
23 Sep 2025
pamela
I loved the property, accessible to transportation to go to other towns such as Hallstatt. Nice walking/running/biking trail close by. Walkable to restaurants. Only thing I don’t love about the booking process is that you have to contact property 24 to 48 hrs prior to stay to get lockbox information. We had to call multiple times to get a hold of someone to provide us this code where it should be sent to your email the minute your reservation is confirmed and past the cancellation date. Overall tho good service and staff. Easy parking
Leisure Partner
10/10
Exceptional
20 Sep 2025
Lynn
This was our first stay here, but would come back in the future. The balcony views on the water are lovely! It has a small lake for swimming next to the hotel, as well.
Friends_and_family Friends
8/10
Excellent
15 Sep 2025
Andrea
Hotel had a beautiful lake view. Close to ferries and train. Easy to get to Hallstatt. Pizzeria Kegalbahn in town is a close walk and has good food. Less expensive than eating in Hallstatt.
Leisure Partner
10/10
Exceptional
10 Sep 2025
Jaclyn
We had a wonderful time in Obertraun at Hotel Haus am See. We will definitely try to stay here again in the future. For prospective guests: staying here is worth it—read the check in details that are sent, ask questions through the message portal on Expedia, and use google translate if you’re struggling. Our experience with the hotel staff was wonderful.
Business_and_leisure Partner
4/10
Poor
10 Sep 2025
Rudraksh
The only great thing about the room was its balcony and its serene view of the lake. The front desk attendant was racist and very hostile. I just asked for normal black coffee and was ready to pay for it as there aren’t any cafes nearby but I was asked to purchase the whole breakfast buffet. And there is no way coffee was given separately which is such a basic amenity. Location is close to the main area- 5-6 min drive. The room was very basic not many amenities. Another point of concern is safety of the guests as they never asked for our passports to check us in or out or check any identification of the individuals staying. Another one was that how there are misplaced steps on the property which are tripping hazard.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Arryl
The place is so peaceful and the view is super👌👏
Leisure Self
2/10
Poor
06 Sep 2025
Stephanie
Management was not clear on ordering breakfast and when I tried to verify how, they were extremely rude - incredibly rude and insulting I wish I could upload the conversation... Breakfast was terrible with rotten fruit and stale breads for 18E
No AC, no fan. Dingy old pillows Tiny room. I would never recommend this hotel for anything other than location.
Location and view were beautiful; those were the only thing we enjoyed about the hotel. Pizzeria near by had fantastic food and service
Leisure Partner
6/10
Pleasant
23 Aug 2025
Derek
The location is the best part by far.
Simply stunning and great to stay on the lake. Great pizza place just a block or so away. Rooms have no fridge FYI and hotel is not fancy - even though it’s rather expensive. You’re paying for the location and it’s worth it.
Leisure Family
10/10
Exceptional
07 Aug 2025
Brigitte
Incredible location overlooking the lake! Lovely breakfast, easy check in and nice rooms.
Leisure Partner
2/10
Poor
06 Aug 2025
Syed
Front
Friends_and_family Family
8/10
Excellent
28 Jul 2025
Stacie
Nice beds with an amazing view of lake. This property has one of the best breakfasts and there aren’t a lot of choices in the surrounding area. We visited mid-June and the dock/lake area not set up for summer. There is a beach next to the property. Hallstatt closed at 6 pm. Literally all but one or two restaurants and all the shops closed at 6. Not many options for dinner in Obertraun or Hallstatt. Apparently summer hadn’t yet “started” as the kids weren’t out of school.
Leisure Family
8/10
Excellent
27 Jul 2025
Berendiena
Hotel Haus am See is surrounded by natural beauty. We loved the view of the lake, the numerous mountain bike and hiking trails. It has a cozy family restaurant close by and a few authentic coffee cafes. The rooms are very simple and very small but the little balcony made it better.
Leisure Family
4/10
Poor
26 Jul 2025
Lauren
We booked this hotel because we want to be by the lake but honestly probably would have been able to get a nicer room a little farther from the lake and it would have been nicer. I think having a lake view would have been nice, but we had a Mountain View/aka view of the parking lot. The hotel is very old fashioned with keys for the rooms instead of key cards. They email on the day of with a self check in where you essentially enter a code into a mail box to retrieve your key and parking pass which costs 18 euro per night. I felt like there were a lot of hidden fees that I didn’t see listed on the site like 18 euro parking and 18 euro breakfast. The beds were not the worst but definitely not comfy. The bathroom was very narrow and the bathtub/shower was very high making it difficult to get in. And lastly the staff at check out were not very friendly. Overall our stay was not what we hoped but we did have a clean room with beds. The lake/surrounding area is very beautiful.
Leisure Family
10/10
Exceptional
25 Jul 2025
Stacie

Gorgeous Lake View

You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Deena
This was such a beautiful and remote spot close to Hallstatt. It was right on the water, with amazing views. Check in was simple and it was very peaceful.
Leisure Family
4/10
Poor
21 Jul 2025
hiang teck
Our holiday was spoilt by the unacceptable behaviour of the owners. Their communication style was downright crude & unfriendly. Examples -

Can I request for sunny side eggs (during breakfast)?
Female- “No!”

Can I ask you about the heater in the room?
Male: “I cannot talk to you. I’ve not eaten my breakfast yet!”

On the positive side- the lake & mountain view from our room was superb.
Friends_and_family Friends
6/10
Pleasant
19 Jul 2025
Shital
Closer to a few restaurants. But not great service. I asked for the pillows, since the ones they provided were flat and didn't provide any support- no response.
10/10
Exceptional
06 Jul 2025
Jacob
One night stay - it’s a short five minute walk from the train station which is a big plus. Excellent view of the lake and Hallstatt. Basic rooms with no AC but otherwise clean and tidy.
Partner
8/10
Excellent
05 Jul 2025
Sonja
Amazing view and surrounding areas. Check in was easy, but no staff around at check in as we had a question (we had tried contacting the property early in the day and got no response then either). Was slightly disgusted by blood stains on pillow case and blanket (im assuming they were stains and not fresh nlood).
Leisure Partner
4/10
Poor
03 Jul 2025
Antonio
The property, although super well located, has a terrible hospitality strategy. I was not aware of the self check in. I never got an email from them. So, I arrived at 11AM and the doors were all locked and the not on the door was only in German. I cannot believe that a hotel in a place filled with Chinese tourists and many other nationals has only signage in German. Then, a hotel worker opened the door but she did not speak any English and after struggling to communicate I had a reservation via google translate, she told me I had to wait outside. Finally, a very friendly older man arrived, some 1.5 later (He worked the front desk and was making breakfast the morning after) and checked me in surprised that I had not received any emails.
Despite the views, I would not stay there again.
Leisure Self
10/10
Exceptional
30 Jun 2025
Britton
This hotel was wonderful. Great location right on the lake and close to the train station. The staff was lovely. Breakfast was delicious. The bed was very comfy. Will absolutely stay again.
Leisure Self
10/10
Exceptional
30 Jun 2025
Matthias
Amazing view and quiet
Leisure Partner
8/10
Excellent
24 Jun 2025
Frederick
Still waiting for holds to be taken off my account
Friends_and_family Friends
6/10
Pleasant
23 Jun 2025
Sankha
Amazing location, overlooking the river. Small room however, and no kettle, coffee and tea facilities. Continent and walk away from the lake
Leisure Family
10/10
Exceptional
23 Jun 2025
Sara
It was excellent and the view was stunning!! Very recommended
Leisure Self
8/10
Excellent
21 Jun 2025
John
Cleanest hotel bathroom and beds were supper comfy. Room was great for my family of 4. No A/C but with the windows opened we were comfortable.

Don’t listen to the hotel when they tell you that you can catch easily catch a taxi back from Hallstatt. Waited an hour for the one taxi and eventually the family had to walk back late in the even for 3.5 miles. Be sure you catch the last ferry or bus.
Leisure Family
10/10
Exceptional
04 Jun 2025
Mollie
The view from our room was perfect. I could have stayed there forever. The wifi is a bit finicky, but wasn't a huge deal for us. The check in and check out process was so easy, and there was great parking just in front of the building.
Leisure Partner
8/10
Excellent
04 Jun 2025
Morgan
We liked that this hotel was cozy and clean. The town is very small and quiet. There are not many food options past 7, but the pizza restaurant was very good, so we didn't mind. We also couldn't figure out how to get the heater to work, but we ended up not needing it because their bedding was thick and comfy. We loved it here!
Leisure Partner
4/10
Poor
03 Jun 2025
Kelsey
I never received the check in instructions and had to call the property, luckily someone answered immediately. Once upstair where the rooms are the carpet was filthy in the hall, felt almost like a hostile because it was so small and cramped. Did not feel clean at all as far as the rooms go. If the weather is bad and you cannot go outside you are pretty much stuck inside the hotel. Not fun if the weather is bad!
Leisure Partner
6/10
Pleasant
01 Jun 2025
??
Good
Leisure
8/10
Excellent
31 May 2025
Mario
Emplacement
4/10
Poor
31 May 2025
Joseph
Nice staff and clean rooms but the WiFi is horrible and at 3 PM everything shuts down. Only worth it with a water view room.
Leisure Family
10/10
Exceptional
24 May 2025
Robert
It was a nice quiet retreat and close to Hallstatt. If you go ask for a room facing the lake.
Leisure Self
4/10
Poor
23 May 2025
Kevin
The Hotel has a good view but others was suck. Nothing is in the room. No water, no tea bag, no coffee. When we want to borrow the kettle and they replied that they don‘t allow to cook nuddle in the room. No staff in the counter to be inquired. The breakfast is too expensive. The location is far away Hallstatt downtown and need to take boat or train which is very inconvenient. The check out is very early(10:30pm), so we need to check out first then go to Hallstatt DT. So we need to put our luggages in the counter, they charged us $3 Euro per person. That’s unacceptable, no hotels will charge this fee. It’s really bad experience ti stay here.
Leisure Family
10/10
Exceptional
18 May 2025
Laurie
Beautiful location!
Leisure Self
10/10
Exceptional
16 May 2025
Laurie
Beautiful area!
Leisure Self
10/10
Exceptional
16 May 2025
James

Wonderful

A wonderful stay in a picture perfect location. Definitely worth paying for the lake view room. Breakfast outside of our budget but there’s a bakers and supermarket in walking distance and a friendly cafe next door. Check in process smooth and we received all the instructions we needed. We were also able to buy boat tickets from the hotel. Obertraun is charming and beautiful - much more relaxing and not-touristy than Hallstatt. We would stay here again.
Partner
4/10
Poor
14 May 2025
Hui Zhi

Will not be back

It was disappointment as we opened the door. Decor was dated, old, the only saving grace was the view.

There was no tea/coffee making facility. Cups for brushing were two clear plastic cups. (see picture). We wanted hot water for making cup noodles and we were told we couldn't bring them back upstairs as the owner \"did not like the smell\". PS: we have a balcony.

No floor mats for shower.

Soundproofing is poor. We could hear our neighbours chatting and singing loudly upstairs.

We didn't take their breakfast but it is severely overpriced for what's on offer. Continental breakfast only. Save your EUR 18 and have a nice big breakfast at a proper breakfast cafe.
Partner
10/10
Exceptional
13 May 2025
Laurie
Beautiful spot right by the water in the mountains!
Leisure Self
10/10
Exceptional
05 May 2025
Jie
During my stay at Obertraun. I broke my right elbow. I asked for help at the reception next morning, the lady (I am sorry that I didn’t ask her name at the moment) gave me a very professional first aid, an iced board and bandages to hold my arm and restrained it to movement and also pain killers. Then I was able to travel to Salzburg safely and got X-rays checked and plastered at the Salzburg hospital. Here I would like to express my great gratitude to her.
Leisure Family
10/10
Exceptional
04 May 2025
Swaita
The views from the lake facing room was phenomenal. The whole self check in process was very smooth.
Partner
10/10
Exceptional
03 May 2025
Alexander Jacek
Absolutely gorgeous location, very accommodating staff.
Leisure Family
6/10
Pleasant
30 Apr 2025
Bethany
The stay was okay, the room was clean and pleasant and we did stay in the off season. However there was only one option for dinner and no where to grab a drink or chill asides from the room. Never saw any staff in the hotel, which was fine but just not a lot going on. Just be aware of this when thinking of spending a night in Hallstatt :)
Leisure Family
10/10
Exceptional
17 Apr 2025
Megan
Absolutely magical place in a beautiful location. One of the most beautiful places we’ve ever seen. We got engaged during our stay right near the water! We will be back. Upgrade to room with lake view - definitely worth it!!
Leisure Partner
10/10
Exceptional
16 Apr 2025
Megan
Very nice.
10/10
Exceptional
10 Apr 2025
Heidi
So clean, easy to take the bus to Hallstatt.
Leisure
6/10
Pleasant
05 Apr 2025
ilima
Upon arrival, we did not have our self check-in information and the Gentleman at the front desk was at first reluctant to help us.
Partner
8/10
Excellent
01 Jan 2025
SANDEEP
Basic property but more than adequate for the price. Beautiful location.
Leisure Partner
10/10
Exceptional
30 Dec 2024
Güls?n
It was good and near to bus station
10/10
Exceptional
26 Dec 2024
Jing Tian
Quiet and comforting, nice view from the room, clean room
Leisure Partner

Location & surroundings

Hotel Haus Am See
OBERTRAUN, Obertraun, Austria

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Hotel Haus Am See

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