Hilton Clearwater Beach Resort & Spa

United States , Clearwater Area - FL
CLEARWATER, 400 Mandalay Avenue
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100 reviews shown

8/10

Excellent

11 Mar 2026

Dan

Location is excellent best on the beach. The exterior of the building could use some repairs and upgrades.

Partner

8/10

Excellent

11 Mar 2026

Sal

the first room was on the North side of the building and it was a terrible view of the roof top AC units and partial view of the Gulf. Moved to the South side to a different room 100% better view and room was marvelous.

Partner

10/10

Exceptional

11 Mar 2026

Neal

Room was always clean, receptionist was very helpful, loved everything about it. Dining, tiki bar, pool, all excellent

8/10

Excellent

11 Mar 2026

Elizabeth

The staff was awesome in every area. Always courteous and cheerful. Our view from our balcony was amazing, the gulf, pool and pier all at the same time. The rooms are just old, carpet was always damp, bed was uncomfortable and the furniture on the balcony was falling apart.

Family

8/10

Excellent

11 Mar 2026

Jill

Location was fantastic. Close to everything in Clearwater Beach. Rooms were clean and comfortable. Pool was great and beach also. Only drawback was the noise of all the air conditioning units on the roof as we paid for a waterfront room and sitting on the balcony on the 7th floor was very noisy.

Partner

6/10

Pleasant

10 Mar 2026

Heidi

Had to switch rooms right when I got there because the room was not cleaned, and there was blood on the door in the bathroom. The cleanliness of the property was low, pretty much all the rooms beed to be updated. The pool and ocean service and area were great though!

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Shannon

Direct access to beach, private beach and great location to local activities, shops and attractions!

8/10

Excellent

10 Mar 2026

Ann

Property and room dated.Loud A/C unit close to bed.My daughter and I loved our facials at the spa.Staff very friendly.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Donald

Great view of the pier from the room.

Partner

10/10

Exceptional

09 Mar 2026

Madison

Loved the location!! Easy walk to shopping, dinner and the beach! We were very pleased with our stay! Would recommend it to all our friends!

Partner

8/10

Excellent

09 Mar 2026

Mark J

A/c unit needed to work better. Wouldn't turn on

Partner

10/10

Exceptional

08 Mar 2026

Deborah

Spectacular! Beautiful hotel with friendly staff. I wouid stay again and recommend to others as well. Thank you for a wonderful experience and stay.

Business

10/10

Exceptional

08 Mar 2026

Brady

Awesome place to stay the hotel staff was amazing from check in too check out

8/10

Excellent

08 Mar 2026

Rachel

Beautiful view from balcony. Walking distance to lots of great restaurants. Nice room, beach and amenities. Friendly staff

Partner

10/10

Exceptional

07 Mar 2026

Brenda

Very helpful and smiling faces would I go again yes

8/10

Excellent

07 Mar 2026

cynthia

View was horrible had I known all the ocean views look over the roof and heater stacks I will be back but with a pretty parking lot cow or city It really is best

Self

8/10

Excellent

07 Mar 2026

Randy

Friendly staff and a great view from our room!

Partner

10/10

Exceptional

06 Mar 2026

Charlene

We had a beautiful view of the water from our room and the staff was very kind and helpful

Family_with_children

10/10

Exceptional

06 Mar 2026

Richard

Our room was good with a good view. Great location and friendly staff. We had an enjoyable stay

Partner

8/10

Excellent

05 Mar 2026

robert

Yes

Partner

8/10

Excellent

05 Mar 2026

Carrie

Very nice resort! Would definitely stay here again.

Family

6/10

Pleasant

04 Mar 2026

Casey

Partner

8/10

Excellent

04 Mar 2026

Nickolas

Good sevice

Partner

10/10

Exceptional

04 Mar 2026

Gary

Great overall experience. Great to walk out of the hotel and be on the beach.

Family

4/10

Poor

04 Mar 2026

Darryl

Our room was given to another guest so we were put into a room that had obvious water damage at the entrance. The closet doors are rotting at the bottom. Maybe you should have respect for people that book your rooms to make them feel comfortable. I will never stay at a Hilton again

Partner

6/10

Pleasant

03 Mar 2026

Kristy

Great location and beach access! Beware of parking fees and resort fees.

Family_with_children

10/10

Exceptional

02 Mar 2026

Michelle

Our stay was very nice, all staff was very helpful and welcoming.

10/10

Exceptional

01 Mar 2026

Kristie

The room and bathroom were very clean, staff was very friendly!

Friends

8/10

Excellent

01 Mar 2026

Hlee

Staff was friendly, room was clean except some trash leftover in bathroom under the sink, bed was comfortable, location was great, but it was cold and windy so the amenities (pool, game room, private beach access) were not able to be utilized, no other indoor space for kids to hang out.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Ariannah

Great stay!

6/10

Pleasant

28 Feb 2026

Doug

Lounge chairs for the beach are 23 dollars a day. I was surprised a supposedly top tier hotel would charge you for this on the beach.

4/10

Poor

28 Feb 2026

anne

the bathroom and room was extra small, especially for the price, no full-length mirror, everything closed early We had a partial view of the ocean w a balcony, but did not enjoy it because every time we opened the balcony door to hear the ocean, all we heard was the noise of the hotel air conditioners below-we went out one night and came back and no valet was present, so we parked ourselves in a parking lot on the hotel grounds. When we exited the lot, our bill was $161-the lot charges $10/hr. What an unexpected shame-won't be back

Partner

10/10

Exceptional

28 Feb 2026

Michele

Clean and comfortable

6/10

Pleasant

26 Feb 2026

Linda

Small room. Old hotel. Common area were updated but room was definitely below expectations. Inclement weather was also an unepected issue.

Partner

8/10

Excellent

26 Feb 2026

Jennifer

Hotel was nice, rooms could use some updating. Beach is nice.

8/10

Excellent

24 Feb 2026

Robin

A good rating isn’t a great stay! Room was not clean. Bathroom had lots of hair on sink and toilet. Duvet insert was dirty and stained. Just felt dirty.Coffee pot in room wasn’t working but I did get a complimentary cups of coffee. Check in staff were great

Self

10/10

Exceptional

23 Feb 2026

Mary

clean, private

Family_with_children

6/10

Pleasant

22 Feb 2026

Marielis

Service was great. It's mainly the up keep of the building itself. And cleanliness. Everything looks worn and dingy. For how much the rooms are a night and the brand you have a certain expectation and the place just looks rundown. The people are very friendly though. Personable and helpful. It's just sad to look around and see how dirty everything looks. I'm pretty sure the carpet in my room has not a good shampoo in years or a good vacuum. Just things like that. I'm sure the upkeep is hard with how busy this hotel is but it should be done to be able to explain the fee collected per room. Because I will not be paying that again. Unfortunately the staff was great but the room and surrounding count for a lot more.

Partner

10/10

Exceptional

22 Feb 2026

dylane

Staff went above and beyond. Everything was always clean and readily available for use, 10/10!

Family_with_children

10/10

Exceptional

21 Feb 2026

Kathy

Staff was kind and helpful

Friends_and_family Friends

4/10

Poor

20 Feb 2026

Jessie

Paid over $400 for a room facing many loud fans. Not worth the price at all!!!!

10/10

Exceptional

20 Feb 2026

Imani

Our stay here was very pleasant. We don’t have any complaints. The beach access is great. A lot of things to do in the area.

6/10

Pleasant

20 Feb 2026

Alan

The room was very loud with all the air conditioners below our room. When booking I requested a room with a view and I got a room with a view of the rooftop, air conditioning system and the beach. Rooms need updating.

6/10

Pleasant

19 Feb 2026

Alyssa

Room was fine, the beds were comfy and lots of lighting around room. But bathroom a bit dirty with hair and stains and A/C unit made a loud clicking noise when starting up which woke me up a couple times during the night. I didn’t complain or anything though, just sucked it up. Location was absolutely amazing in relation to restaurants, shops and bars. However, the beach was such a let down for me. The pier had blowups right next to us, lifeguard stand had cones along beach for drive path and hilton also had large daybeds that were all blocking view. The beach chairs were $23 a day and you had to sit pretty far from ocean, behind day beds and behind the lifeguard cones. It felt so cluttered and not nice. There were also no vending machines on our floor or the floor above us, even though there were rooms labeled “ice and vending”. So we had to go across the street to walgreens for snacks and drinks. Also, to end on a pro, lobby bar was bumping every night haha.

Family

8/10

Excellent

19 Feb 2026

Jodi

The room was clean, but lamp looked like it had black mold inside. Rooms were outdated for the price we paid. Staff was very friendly and accommodating along with all the staff I encountered.

10/10

Exceptional

19 Feb 2026

Mary

No hotel is ever 100% perfect but this one was great in the ways that matter most to me - rooms cleaned and without me having to ask, plenty of toilet paper water etc in room. Clean, nice, a well managed hotel. We were in town to see relatives but being able to take the kids to the pool at 8 am each day was great.

Family_with_children

10/10

Exceptional

19 Feb 2026

Ulrich

Location was perfect.

Partner

8/10

Excellent

17 Feb 2026

Scott

All good

10/10

Exceptional

17 Feb 2026

Romel Lateek

How close it was to everything

8/10

Excellent

16 Feb 2026

Lisa

The front desk was great for check in. The location was perfect as well as the pool area. A few bumps with the room, but front desk upgraded us quickly. Perfect location.

Leisure Family

6/10

Pleasant

16 Feb 2026

Jacquelyn

The room was great and i had a great view. Check in went well and the staff was nice. This was my first time going on vacation by myself so i was unsure how things worked. I asked about check out and was told i could check out at 4am. I wasnt told how that worked. When i went to check out no one was around so i just put my stuff in a basket and hoped for the best. I also didnt know i had to go on the app if i wanted room service as there were no menus. I was disappointed there were no vending machines and there were no flyers or brochures on the area. In all it was a good stay. I recommend that people ask questions and that staff informed us new people how this all worked. With all this experience i will ask questions next time and i plan on coming back.

Leisure Self

8/10

Excellent

15 Feb 2026

Marina

Leisure Partner

10/10

Exceptional

15 Feb 2026

Jermaine

view

Partner

2/10

Poor

15 Feb 2026

James

I never even went to this reservation. It was canceled and I still got charged.

4/10

Poor

15 Feb 2026

Brian

$40 parking and $35 resort fes on top of what I paid to Travelocity, not good for what the “resort” offered.

Leisure Partner

8/10

Excellent

15 Feb 2026

Susan

Room was clean

Partner

8/10

Excellent

14 Feb 2026

Paul

Yes

8/10

Excellent

14 Feb 2026

Janine

Great location. On the beach with plenty of restaurants and bars to walk to. Staff was friendly and helpful, lobby was clean, gym was nice. Perfect for a quick getaway weekend.

Partner

10/10

Exceptional

12 Feb 2026

Gresham

Clean, safe, and customer service top notch

8/10

Excellent

11 Feb 2026

Angela

Disappointed in our “gulf view” room. Do not feel we got what we paid extra for… could see a little bit of beach and whole lot of parking lot and A/C units, which were also very loud. Be cautious booking a gulf view room!

8/10

Excellent

09 Feb 2026

Victor

Both

Partner

8/10

Excellent

09 Feb 2026

Michelle

Everyone was very friendly and the room was very clean. The room was very small but comfortable. I did have to request each day to have used towels and garbage removed which I still prefer daily housekeeping but understand times have changed.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Ashley

The room was clean, great view of pool and beach. Bed and bedding very comfy. Pools great, 85 degrees. Drinks-great. Beach-right there. Spa- incredible. Justin massage therapist- incredible. Starbucks-right there, and great food choices nearby. Kid friendly pools/area but not disruptive. What more could you want? I will absolutely be returning. Impeccable location.

Leisure Self

10/10

Exceptional

08 Feb 2026

Robert

Really nice hotel. Great breakfast. Right on beautiful Clearwater beach. Many activities, restaurants.

8/10

Excellent

07 Feb 2026

Tammy

Clean, quiet room. Comfortable bedding. And wonderful staff.

Leisure Family

10/10

Exceptional

07 Feb 2026

Joyce

Excellent service!

Leisure Family

10/10

Exceptional

07 Feb 2026

Staff at front desk, gift shop, and spa. Awesome massage, beautiful spa. Great comfortable beds. The view!!!!

10/10

Exceptional

06 Feb 2026

kristina

Everything was clean, quality, great staff - beautiful pool and view of beach.

10/10

Exceptional

05 Feb 2026

Christina

The room was great! The property was gorgeous, and the staff were extremely thoughtful and present!

Leisure Family

10/10

Exceptional

02 Feb 2026

Richard

The room was spotless; bed was quite comfortable; bathroom looks like it was remodeled; shower was amazing;

2/10

Poor

31 Jan 2026

Dylan

The valet service was awful they were never near their desk and we had to constantly wait for them to show up, they ur flights got changed so we had to check out a night early and they told us at the front desk getting a refund for the night is no problem then proceeded to tell us our refund is denied, if they would have been straight up at the start I wouldn’t have felt this way

10/10

Exceptional

31 Jan 2026

Valeriy

Clean room

Leisure Family

6/10

Pleasant

30 Jan 2026

Elisabeth

the valet tried taking our vehicle before we got our bags out of it. When we needed to leave for the airport, there was no one at the valet station or in the lobby to help us get our vehicle. There was a cockroach in our shower the morning we left. The location is great but I will be staying at a different hotel in the future

Leisure Partner

10/10

Exceptional

29 Jan 2026

Sanaz

Had a great stay! Beautiful view! Excellent customer service!!

8/10

Excellent

29 Jan 2026

Maureen

Clean room, friendly staff.

Leisure Partner

6/10

Pleasant

29 Jan 2026

carmelo

Ok , normal

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

John

Room was clean.
View was great...
Staff was very helpful.

8/10

Excellent

28 Jan 2026

Joe

Room was nice. The staff was very accommodating

4/10

Poor

27 Jan 2026

Cody

We booked ahead for a gulf front view, and when we arrived it was on the side of the building. It was definitely an obstructed view. The balcony was tiny and the room was disappointing.

Leisure Partner

6/10

Pleasant

27 Jan 2026

Denise

The lobby had an overwhelming deodorizing smell that was awful. The smell was so strong it took your breath away and you could taste it. Desk people were nice. In our room there was garbage on the floor between the sink and the wall (a toothpaste tube and some other items). No shampoo, No cups for coffee. The toilet took 5 minutes to fill. The bed was amazingly comfortable, The bathroom was clean other than the above mentioned. The carpet seemed dirty in a way like it needed replaced. Not what I would have expected for staying at a Hilton.

Leisure Family

8/10

Excellent

27 Jan 2026

Barbara

Our stay was fine. I booked this location and a gulf view room because we were celebrating my college graduation for my MBA and our 10 year wedding anniversary. I chose room 801 online with my digital check-in but when we got to the hotel we were given room 318 which is only a partial gulf view and more a view of the parking lot and some trees so that was disappointing. The desk person said that side is preferred so it would be fine.
I did enjoy the balcony and close proximity to different places to eat. Tommy’s Tiki bartender was great, as was the lady in the hotel bar. Dylan also was very attentive while we watched football on Sunday. We had to extend our stay one night due to our flight being canceled on Monday and that was no hassle to get an additional night and stay in the same room so we didn’t have to move our stuff.loved having Starbucks here also which was another reason I chose this hotel. The valet attendants were awesome as well.

Partner

10/10

Exceptional

26 Jan 2026

Richard

Staff was great and very attentive.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Jill Peterson

Pool area was excellent. Beach access was epic & customer service was wonderful. Will definitely stay again!!

10/10

Exceptional

25 Jan 2026

Jonnie

Exceptional staff!!
The room was very nice ( bathroom to dark and loud )

Leisure Partner

10/10

Exceptional

21 Jan 2026

KARLEY

Partner

10/10

Exceptional

20 Jan 2026

Susan

Great location! Very friendly service.

8/10

Excellent

20 Jan 2026

Kyisha

Clean room, great amenities poor customer service.

Partner

10/10

Exceptional

17 Jan 2026

Ernie

was fantastic

6/10

Pleasant

17 Jan 2026

Scott

The hotel room was old looking. The person at the front desk took a very long time checking in. She was the font desk supervisor. Training plus she said the system is brand new check in took over 45 minutes. The was not a good first time stay at your hotel.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Daniel

They don’t have a service on the beach like umbrella and the room it’s too old.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

AMY

Location to the beach and restaurants was perfect. The property, rooms are ok.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

David

Great hotel. Really nice staff.

Leisure Partner

6/10

Pleasant

10 Jan 2026

Allison

In a nutshell…. Resort fee… no amenities… flew and stayed here for the beach chair…they charge for the chairs.
We used loungers by the pool that were in the sun because we like the sun and it was cold. We were told to move them in rows to keep them out of the fire lane. lol. Guess run through the shrubs behind our chairs.
Our housekeeper was top notch. Made the terrible, hard, dining chairs on the balcony not so bad after using bed pillows.
Great location. Nothing for your resort fee.. no water activities…guy was on vacation. Was told we had a $50 credit for the baby Spiders everywhere in the coffee maker so we went to breakfast to get coffee. No credit was given. Breakfast over $60 for 2.
Pier house on the diagonal was better.

Leisure Partner

8/10

Excellent

08 Jan 2026

Julie Jo

Rooms were clean, helpful staff, but the best part the beach!

Leisure Family

10/10

Exceptional

08 Jan 2026

Suzanne

Everything was perfect

8/10

Excellent

08 Jan 2026

shayneangelli

clean

6/10

Pleasant

06 Jan 2026

Vania

The location is amazing and the staff is fantastic. Just wish the company would invest the money in fixing up the rooms, but I want to make it very clear that the staff and the location are absolutely to dream of.

10/10

Exceptional

05 Jan 2026

Warren

Great place truly amazing

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Runona

Very courteous staff, great location

6/10

Pleasant

04 Jan 2026

Olga

Hotel needs renovation. Check in front desk looks like they did renovation but soon as you go to your floor big difference. Dirty has smell also rooms needs TLC
It’s perfect location

Leisure Family