Name: Hilton Clearwater Beach Resort & Spa
Address: 400 Mandalay Avenue, Clearwater, 33767, US

Hilton Clearwater Beach Resort & Spa

Clearwater Area - FL · United States

100 reviews shown

6/10

Pleasant

20 Jul 2026

Hasnat

Beach view staff both were terrible

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Milagro

Beautiful place

10/10

Exceptional

20 Jul 2026

Henry

Excellent place to stay

Partner

8/10

Excellent

20 Jul 2026

Debbie

Oceanfront location was wonderful. Rooms were clean and comfortable. All of the staff from housekeeping to valet were terrific. Check in and check out was not great. Checked in and had to wait about 40 minutes. When they text that room was ready had to stand in line again instead of being helped separately from other patrons checking in. When we checked out, system was down and final bill had to be emailed. When I did not receive the email I had to call 2 more times to get final bill.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Jennifer

Highly recommend! We had a wonderful time and felt like it was the perfect beach getaway. The view is spectrand it’s so close to the water and shopping.

Family_with_children

8/10

Excellent

18 Jul 2026

Joshua

This hotel was chosen for its location (on the beach, and in the heart of Clearwater beach) not for its external beauty. The exterior screams 1970 and I assumed the interior had to have been remodeled at some point, but probably not recently. Suprisingly, the remodel looked to be within the last 5 years. It was very nice inside. The price was reasonable for the area (239.00) for the night, but when you add taxes and non optional $40 valet parking....your looking at 300 bucks for the night during the week. The pool was clean and so was the room. The only complaint was the room A/C unit. It could not cool the room lower than 74 degrees despite being at the lowest possible setting. The humidity in the air was unbearable and I was glad I brought my portable fan. I had to shower in morning to get the night \"grease\" off. Staff was amazing. From check in to valet parking all staff were very professional which gave the hotel a resort classy feel.

6/10

Pleasant

18 Jul 2026

DeWayne

Employees who completed daily room service duties, employees who valeted cars and employees who worked on serving drinks/food at the pool were great. The pool wasn’t cleaned over the 5 days we were there. Debris got worse over time. Employees at check-in weren’t very welcoming. When issue arrived no apology was given. Overall experience was just okay. Location made it tolerable.

Partner

8/10

Excellent

18 Jul 2026

Elaine

There was no conditioner in our shower and the room balcony chair was not in great condition. Torn top of back side and the seat tagged. Other one was great.

Partner

10/10

Exceptional

17 Jul 2026

Andrew

Hotel was beautiful. Overnight front desk staff were amazing!

Partner

8/10

Excellent

17 Jul 2026

Jonathan

This hotel is prime for sure. The private beach access, the beach chair and umbrella rentals were outstanding. Tommy’s tiki has incredible food honestly. Beds are comfortable and staff was excellent. The only issue is the AC. I think they’ve done their best to accommodate. Definitely have the vent pointed towards you and set it to 70 to make it work. Close the curtains when not in the room to keep heat out. Other than that…all excellent and will stay here again.

Family_with_children

2/10

Poor

17 Jul 2026

Cassie Nicole

Our room wasn’t ready until 2 hours after our check in time because our room needed to be cleaned. Once we got in our room it was filthy and clothing leftover from the previous guest. We stayed at another hotel it was so bad.

The property is very outdated.

Friends

6/10

Pleasant

17 Jul 2026

John

Nice location, access to beach, the beach area with chairs, umbrella and location isn't ideal for a \"private\" beach. Canopy with chairs way to far from the water and couldn't let are grandboys go without us.

Family_with_children

6/10

Pleasant

17 Jul 2026

Susan

The hotel is in a great location, which was definitely a plus. The lobby, restaurant, and bar were all clean, modern, and inviting. That said, there are a few drawbacks to consider. There’s a mandatory resort fee, and valet parking is the only option at $40 per day.

The room itself was comfortable but could use some updating. The refrigerator needed to be defrosted, and unfortunately, most rooms overlook a rooftop filled with air conditioning units rather than a more appealing view.

Overall, it’s a decent place to stay if location is your priority, but be prepared for the extra fees and don’t expect much from the room view.

Family

2/10

Poor

16 Jul 2026

Christina

Everything is dirty. They need someone cleaning the floors. I would not recommend this place .

10/10

Exceptional

16 Jul 2026

Adriana

Amazing location beautiful and clean

Family_with_children

8/10

Excellent

16 Jul 2026

Joan

Everything was great

8/10

Excellent

16 Jul 2026

Lisa

6/10

Pleasant

15 Jul 2026

Jared

First off the valet staff was amazing people! Especially the wonderful valet lead! The desk people seemed a bit helpless other than the initial check in person. Everything else was slightly ran down and like the pool lights held together with zip ties and electric tape for the sink stopper. If you offer in room safes don’t work maybe security could hold the item instead of being best to store in a car. It was still a great stay due to the walking range of things to do and food.

Family_with_children

10/10

Exceptional

15 Jul 2026

Andy

Location is great. Hotel could use a little maintenance, however that maintenance is just aesthetic. The offerings, location, and generally this hotel is great. I have stayed there twice! The pools are great. You do not even need to cross a path to get to the beach.

Family_with_children

10/10

Exceptional

15 Jul 2026

Artem

Room is clean, stuff is friendly
Beach is clean and good
Pool is clean

Family_with_children

10/10

Exceptional

14 Jul 2026

Yashika

No issues at all

Family_with_children

8/10

Excellent

13 Jul 2026

Walter

There seems to be an issue with staffing the maids. We waited over an hour to physically enter our room. The electric outlets in our room were horrible.

The location is wonderful as well as the staff were extremely courteous and helpful.

The maids seemed understaffed but they were also amazingly accommodating. Same goes for the valet staff.

I did find that the beach rental prices were excessive.

Great place, just needs a little fine tuning

Family_with_children

4/10

Poor

13 Jul 2026

Melissa

I was disappointed and shocked by the lack of cleanliness of our room. I don’t think I want to book here again

Friends

8/10

Excellent

13 Jul 2026

Maria

The staff were friendly and helpful. I loved the pool, they gave me towels for both pool and beach, free bottled water everyday, it was just so convenient! As for the room, I got the King with the “Gulf View”. It was actually a full view of the parking lot and if you go to the corner of the balcony, you might be able to see the Gulf through the palm trees. So if you’re thinking of paying extra, understand the view isn’t much of a Gulf View at all. Also, they only have USB charging outlets. So, I had to walk across the street to Walgreens to buy a USB charging cord. Room not very updated, in my opinion. It also didn’t have a full body length mirror. Odd for a resort, I thought.

Self

2/10

Poor

13 Jul 2026

robert

Hotel smelled weird check in for everyone was delayed also its 40$ a day extra to park that should be disclosed before hand, and kids banging on our door and running away got really annoying but its a great location if you ignore the rest

Partner

8/10

Excellent

13 Jul 2026

Pamela

Nice beach view. Very nice outdoor. pool area with bar and food service - food was excellent. The buidling could use some work, I know FL weather is tough, could barely open and close sliding doors they were so hard to move. Tiny bathroom - updated but not usefully. One desk chair and one very uncomfortable chair. Mini fridge in a cabinet with opposite hinges.

Partner

10/10

Exceptional

12 Jul 2026

Marcus

They took care of an issue properly

Friends

10/10

Exceptional

12 Jul 2026

Tiffany

Love Hilton and will always stay there but the pool bathroom does need cleaning attention.

Family_with_children

10/10

Exceptional

12 Jul 2026

Karrah

Check In & check out was very easy. Anything that we needed we could text message them & was handled quickly. We needed some extra pillows & when we came back from the beach they were on the bed waiting for us. Over all a very pleasant experience

Partner

10/10

Exceptional

11 Jul 2026

Hannah

Everything is good.

Family_with_children

8/10

Excellent

11 Jul 2026

James Andrew

I was surprised but this Hilton looked like the oldest and most out dated of all the hotels along the beach. It was fine staying there but the balcony wasn’t very nice. The location is good. The staff was really friendly. I would pick a different hotel next time though but still compare prices.

Family

10/10

Exceptional

11 Jul 2026

Veronica

Gulf view

10/10

Exceptional

11 Jul 2026

Julie

The beds and pillows are comfy. Very clean. The beach view was incredible!

Partner

6/10

Pleasant

10 Jul 2026

Laura

The systems were down so checking in and out was a bit hard. But once we got our room everything was fine. Nice amenities and clean rooms!

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

YELENA

When we checked in, we encountered some issues with our room. However, Jennifer, the desk supervisor, promptly addressed the problem and made the entire experience incredibly pleasant.

Family_with_children

10/10

Exceptional

10 Jul 2026

Meghan

We loved our stay! Will be going back next time we go to Florida!

Partner

10/10

Exceptional

10 Jul 2026

Dannys

Muy buenas condiciones el hotel y en general todo bueno

Family_with_children

10/10

Exceptional

10 Jul 2026

Dannys

Todo bien en general y muy bueno

Family_with_children

2/10

Poor

10 Jul 2026

Madeleine

Old and my ac was down. I have yet to received my deposit back.

8/10

Excellent

09 Jul 2026

Lori

Went for two days with my son and we had a blast! Room was comfortable and clean. We rented beach chairs a bit expensive but worth it and relaxed in the clean white sand. The hotel had a liquor cart that drove around and made delicious drinks. Lots of dining options across the street and the starbucks in the front of the hotel lets you order ahead. The staff at the bar was so friendly and accommodating to let us watch the world cup games. Overall, def stay again!

Family_with_children

8/10

Excellent

09 Jul 2026

Reinaldo

Family_with_children

2/10

Poor

09 Jul 2026

MONICA

THERE WERE HIDDEN FEES THAT WERE REQUIRED AT CHECK IN, THE VALET WAS MANDITORY WHICH WERE 40 A DAY AN YOU HAD NO CHOICE IN THE MATTER. THE PHONE DID NOT WORK SO I COULDNT CALL DOWN TO THE FRONT DESK WHEN THINGS WERE NEEDED, HOUSEKEEPING IS NOT CLEAN UNTIL AFTER 5 AND DIDNT RESTOCK THE TOILET PAPER

Family_with_children

10/10

Exceptional

09 Jul 2026

Crystal

This is our favorite place to stay when we come to Clearwater beach! The rooms are nice, the beds are very comfortable and the staff are so friendly and helpful

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Nelson

Great location

Family_with_children

10/10

Exceptional

08 Jul 2026

Mariangely

Everything was excellent; I would come back again.. ♡

Family_with_children

8/10

Excellent

08 Jul 2026

Zoe

The hotel has a very convenient location. The first thing I didn’t like was that I paid for a Gulf View room but was assigned a room with only a partial Gulf view.

The rooms show some signs of aging, but they are very comfortable, especially the bed and pillows. The hotel’s common areas could definitely use more maintenance.

The pool bar and beach bar are nice and provide a great atmosphere. However, keep in mind that beach chairs and umbrellas are not included and require an additional fee.

Overall, our stay was acceptable. I would come back mainly because of the excellent location and the direct access to the beach.

Partner

6/10

Pleasant

08 Jul 2026

kim

Clean hotel with friendly staff in a good location but pricey after fees are tacked on. Room with view was misleading. AC unit was the actual view from our balcony. Not only was there an additional daily resort fee to pay at the property but also a valet parking fee added daily as well. Bikes were only rentable an hour at a time which is not long enough for use. Way too many chairs and canopies set up on the beach that go unused and clutter the beach. Overall good stay but pricey.

6/10

Pleasant

08 Jul 2026

Terry

What we liked was the proximity to the beach and walkable distance to outside restaurants, shopping, entertainment. The hotel restaurant staff during breakfast were very hospitable.

The walls are paper thin so we could hear all of the noise in the halls and adjacent rooms. I had to speak with the housekeeping manager about our room cleaning and lamp not working. Amenity charges of $35/day for things like yoga, bottled water, etc was excessive and SHOULD NOT have been included if not used, which we did not. We understood that if amenities were not used then the charges would be removed, which was not the case. This was our 43rd wedding anniversary. Having been Hilton Honors members for many years I expected better.

Partner

10/10

Exceptional

08 Jul 2026

Natalia

Super location

Self

4/10

Poor

08 Jul 2026

Eric

You're right on the busiest beach in Clearwater Beach. Don't be fooled thinking the private beach section before the water full of bluechairs and umbrellas is for guests. It's actually for people who want to pay big bucks to rent them. You'll have to stake out a spot along the crowds if you don't want to fork out that extra money. You'd think the extra daily resort fee, aside from being a Hilton Member and guest might get you a chair and umbrella on their private section, but nope. Also the balconies with beach view include a roof view full of super loud air conditioning units that drown out any sound of the sea. Breakfast buffet was really pricey but the location allows you to walk to plenty of other options. The property itself is OK. Nothing fancy. We did have a long wait to check in or to speak with staff.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Silvio Dos Santos

….

Family

10/10

Exceptional

07 Jul 2026

Nicole

Nice hotel, staff is very nice, helpful and friendly. Beautiful beach

Family_with_children

10/10

Exceptional

07 Jul 2026

Brandi

Perfect location for kids right on the beach!

Family_with_children

6/10

Pleasant

06 Jul 2026

Ivan

They charge resort fee but you have to pay $40 a day for parking and then beach fees are from $50-$251 a day -chairs,umbrella etc.Hotel is little bit outdated for the price. Not a typical Hilton. You can't park your vehicle by yourself-valet service.

Family_with_children

8/10

Excellent

06 Jul 2026

william

Good

Family_with_children

4/10

Poor

06 Jul 2026

Lexus Mariah

Very dirty rooms, the showers had mold and there was dirty laundry left in the room from the previous guest. When we called to report it they just said they would have someone come get the clothes and no one showed up. My daughter became very sick while sleeping there. The only pro was the access to the beach and the available cabanas. Also you were forced to have to pay valet. I felt bad because we weren’t prepared to tip valet every time we needed our vehicle.

Family_with_children

10/10

Exceptional

06 Jul 2026

Sabrina

John desk supervisor was amazing
And waiter Kevin the best

Partner

10/10

Exceptional

06 Jul 2026

Gustavo

Booked two rooms for family trip. Friendly staff, clean rooms, great food selection at the restaurant and beach attendants were great. We highly recommend for a family getaway!

Family

6/10

Pleasant

06 Jul 2026

rolf

Gulf view with loud ac units and roof off walled balcony…. Not ideal at all
Mislead beachfront

10/10

Exceptional

05 Jul 2026

Kristi

Should not be charged extra for use of beach chairs since already paying resort fee. Need availability of shower/changing room after checkout since still may use pool & beach. Otherwise, the stay was wonderful. Great location, staff, & other amenities

Friends

8/10

Excellent

05 Jul 2026

Amanda

Beach chairs are not free as Expedia states.

Partner

8/10

Excellent

05 Jul 2026

Mario

excellent location. Noisy A/C when compressor started.

Partner

8/10

Excellent

05 Jul 2026

Anna

We stayed at the Hilton Clearwater Beach Resort & Spa over the Fourth of July holiday and had a wonderful vacation!

The hotel is definitely an older property, but it’s been maintained well and was clean throughout our stay. The rooms are on the smaller side because of the age of the building, but with such a great location, we spent most of our time enjoying everything outside, so it really wasn’t an issue.

The staff truly made our stay. Everyone—from the front desk to the bar and wait staff—was incredibly friendly and helpful. A special shout-out to the main bartender in the lobby, who provided outstanding service and made us feel welcome every time we stopped by.

The resort offers plenty of amenities, including a pool, private beach access, tiki bar, sports tables, and chair and cabana rentals. While the rentals were a bit pricey, the convenience of having a private beach just steps away made it worthwhile.

The location is one of the biggest highlights. Being within easy walking distance of Pier 60 and so many great restaurants, shops, and local attractions made it easy to park the car and simply enjoy Clearwater Beach.

Overall, we had a fantastic stay. If you’re looking for a friendly, well-located beachfront resort with plenty of amenities, this is a great choice. We’d definitely consider staying here again!

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Maylen

The location was amazing, it was right on the beach and plenty of restaurants near by. The common areas were clean and so was the pool. You have to pay for the beach umbrellas and chairs which sucks but the good side you dont have to set up or pick up anything. I got a double bed gulf view on the 9th floor and it was amazing, now warning it is completely blocked with concrete compared to the other balconys but that was fine for and my anxiety with the kids. The room was semi clean, which is the downside and everything was falling apart. Hilton you need to do better, if your going to charge high prices than you have the money at least do the standard repairs in the room.

Family_with_children

10/10

Exceptional

05 Jul 2026

Carol

The pools were really nice and clean. Staff were helpful and courteous

Family

10/10

Exceptional

05 Jul 2026

Jeri

I LOVE THIS PLACE! they are always welcoming and nice! We have stayed here 5 times in the last 3 years!

Family_with_children

10/10

Exceptional

05 Jul 2026

Sandra

Great place

Family_with_children

8/10

Excellent

04 Jul 2026

Lisha

Great place to stay

Partner

2/10

Poor

04 Jul 2026

Jordan

THE WORST HOTEL I HAVE EVER BEEN TOO, AVOID THIS PLACE AT ALL COSTS. This hotel was absolutely terrible, the toilets were not working, the A/C was not working, and the housekeeping never came. If you like stomping your own feces down the toilet and sweating at night this place is perfect for you. We talked to them at the front desk over 10 times and they refused to do anything for us, we had to leave because it was a health hazard and we went down the street to the Wyndham Grand, do yourself a favor and book the Wyndham from the start because the Hilton is an absolute pile of garbage. We asked for a refund because we were leaving and that hotel was literally and unsafe environment and they had the audacity to deny us! It wasn’t until I went back and forth with them for a week and threatened to report them to the public health department that I got a partial refund, not even a full refund! One of the hotel employees himself told us that this was the oldest hotel on the beach and it is very evident when you are there, I hope this place gets bulldozed asap because it is an atrocity to Clearwater Beach, if you’re looking for a nice place to stay on vacation, go to literally anywhere else on the strip, if you’re looking for somewhere that will make you go home early for the same price as the nice places, stay here. This is quite possibly the worst place I have ever paid that kinda price for and I will never stay at a Hilton again.

Friends_and_family Friends

4/10

Poor

03 Jul 2026

Angela

I always love to stay at Hilton properties because I know they take care of their guests, but this was not true here. We arrived at the property at 7pm. Check in is 4. I was told that our room was not ready yet, they were fixing a light. It should only be 15 minutes. The man at check-in told me that he would give me a $100 resort credit for the trouble. No worries. I said my family would go have a drink and dinner (and use the credit) and be back. The restaurant was slow. We waited for food for over an hour, and half was cold when it arrived. Right before the food arrived, I went back to check on the room. The lady who was now manning the front desk told me the room was still not ready (it is now 8pm) as it had not yet been cleaned. I went back and ate dinner with the family, then had to pay since I couldn't give them a room number to use the credit. Finally, a little before 9, I had to go back to the desk to ask about the room. We were finally able to check in. The line there was long. People complaining about broken toilets, rooms not clean, missing towels, etc. Inside the room, there were still traces of the people before. But I wasn't about to complain. Not what I expect from a Hilton property, or any hotel with prices like I paid.

Family_with_children

10/10

Exceptional

03 Jul 2026

Dennis

The staff was amazing! The hotel was clean and relaxing Loved the private beach area.

Partner

10/10

Exceptional

03 Jul 2026

Kristen

Beautiful beach steps from hotel. Rooms were clean & ac works great!

All staff were friendly & helpful & always smiling!

I had an amazing stay. I was a solo traveler.

Great location, shopping
G & food nearby!

Self

4/10

Poor

03 Jul 2026

Anna

My husband and I booked to stay here for our wedding anniversary. It is close to our daughter so we chose this hotel. We were very disappointed!! Upon arriving, we realize you can only valet your car for guests. They charge $40/day to park your car there. So you also need to tip the valet. Atleast that’s appropriate in our opinion. While we are taking care of that, a bellboy comes to take our luggage upstairs. Again, another tip.
We head out to the beach once we are settled into our room. (The room is okay, not worth the price)
We go to rent a cabana and chairs. We are jaw dropped. The cabana alone is $50 (just the shell) and each chair is $29. So for all three you need to spend $108 daily. No, you are not allowed to bring your own chairs and umbrella because it is considered a “private beach”. Mind you, in front of the 1st row of cabanas, (which cost $251 to sit front row), are orange cones which separates the Hilton’s private beach with the public beach! So if you want to sit “front row”, you pay $251 but have others sitting in front of you. We stayed 7 nights. That adds up to alot of money daily to rent chairs and umbrella/cabana.
You are better off going to walgreens across the street and buying chairs and umbrella and just sit in front of the orange cones. This is what we did and still used the hotels pool/beach towels.
Housekeeping was horrible. Never left towels and shower was always clogged overflowing onto bathroom floor. Took them 12 hours to come fix it.

Partner

10/10

Exceptional

03 Jul 2026

Maria

Clean room

2/10

Poor

02 Jul 2026

Myo

Staff angry and not welcoming, when I check out I see angry face,not nice and they charge for car parking 159 dollars for 2 night and they never return my deposit i call 3 time for my deposit after 3 weeks, I don't have return my deposit, I try to nice when I arrive in front of hotel park my car so I tips 20 dollars and when I leave I tips 20 dollars for parking guys, guess what, No wifi in the room

Family_with_children

6/10

Pleasant

02 Jul 2026

Travis

The location was the best thing about this hotel. The room was clean enough, but that is where the good news ends. The hotel eating establishment was very underwhelming especially for how expensive it is. We got breakfast there once and got served cold food, stale bagels and lukewarm coffee. It was sad, especially when we wasted good money we could have spent at a better restaurant in the area. The forced valet parking was also a pain, anytime we needed to go to our car or get something out of it, it was an ordeal. We had to find someone available to help, they had to find someone to get the keys then we had to wait while they cleared the drive lane to get in or out. Usually if you are paying for a service it should ideally make your trip and vacation less stressful not more.

Partner

10/10

Exceptional

01 Jul 2026

Deneen

Great view from our room, staff are great

Partner

4/10

Poor

01 Jul 2026

Linda

Las sábanas de mi habitación estaban rotas, el radio que estaba en las mesita de noche estaba roto no servía para poner a cargar el telwfono, cuando llegué me cobraron 398 dólares por 4 días de estacionamiento en el hotel , si vas a este hotel no está incluido ni el desayuno ni el parkeo , tienes q pagar por todo extra

Family_with_children

8/10

Excellent

30 Jun 2026

Savana

It was a nice location but the hotel felt a little dated and needing of updates.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Carmen

Great beach access and view.

Family

10/10

Exceptional

29 Jun 2026

Adan

The staff was great very professional.

Friends

8/10

Excellent

29 Jun 2026

Diamond

Overall our trip went good. When we first arrived to our first room, we were welcomed with a heavy smell of mildew upon entry. The room was very dirty it gave me that “yucky” feeling. The bathroom was not built the best either since the shower did not rinse dirt down the drain. However, we complained and within five minutes were given another room. We had a few other occurrences but overall the staff were superb!! Very helpful, kind and listened to our needs! I believe the issue is in the housekeeping management but in the times we’re living in it’s very difficult to keep staff so I understand lol the location is beautiful and the amenities are as well. You can rent a bike for an hour, free picture, 30 mins free on kayak/paddleboat or one hr on one and beach yoga. Omg please try the Little Anthony’s pizza spot on Mandalay St sooooo good! Thanks for a good stay!!

Family_with_children

10/10

Exceptional

29 Jun 2026

chris

Outdoor pool is wonderful. I love the bar and food they have. People come around all the time to get your order. Loved the temperature of the pool

Self

4/10

Poor

29 Jun 2026

Kelly

We stayed here 15 years ago and loved it and then again this past week. Hotel needs a major remodel and update! Extremely hard to open sliding glass doors, very dim light in bathroom, way too much $$ to rent chairs and umbrellas when you pay a resort fee, not happy with required valet. Will def not be returning

10/10

Exceptional

29 Jun 2026

JORGE

Outstanding

Partner

10/10

Exceptional

28 Jun 2026

Nicholas

Nice place beautiful beach

Family_with_children

6/10

Pleasant

28 Jun 2026

Jamie

Family_with_children

6/10

Pleasant

28 Jun 2026

Iris

I enjoyed my stay at this hotel in Clearwater Beach, Florida. The room was nice, clean, and comfortable, and overall I had a good experience. However, there were a few things that I think future guests should know.

When booking online, the pricing can be confusing because you pay most of the amount upfront, but then you are charged an additional amount when you arrive to check in, which made it feel like I was paying almost double. I also noticed some issues with the online advertisement. It stated that free WiFi and free breakfast were included, but the WiFi quality was poor and the breakfast actually required an extra charge.

Other than those issues, the stay itself was enjoyable and the room was good. I would just recommend making the fees and included amenities more accurate online so guests know exactly what to expect before arriving.

Friends

6/10

Pleasant

28 Jun 2026

Jordyn

Paid extra for a gulf view and got a sliver of ocean in the distance. Hardly a view at all besides the parking lot. Also our room was SO hot the whole time. However, we loved the hotels location and how close it was to everything. Everything in walking distance.

Partner

10/10

Exceptional

28 Jun 2026

Mary

I liked everything

Partner

6/10

Pleasant

28 Jun 2026

Mayra

Staff was friendly, rooms need an upgrade, great location to just walk out of your room and walk along the street to restaurants stores dessert and cvs. Security felt a little unsafe. They charge for umbrellas and chairs at the beach. Hotel on the beach

Family_with_children

6/10

Pleasant

27 Jun 2026

Rebecca

The pool was cloudy and had debris floating around the entire 7 days .the drinks were 15 each with no alcohol , not good at all. We’re not told about the resort fee if 35 each day. For towels , and the umbrellas on beach all extra charge :(

Friends

2/10

Poor

26 Jun 2026

Rafaela

Muy mala atencion

6/10

Pleasant

26 Jun 2026

Lisa

The best part of the stay was how kind and helpful all the staff were. Our room was clean, but could have been better like drawer handles, sides of door sanitized. Stuff left from prior guests. Fridge barely worked. Would have been nice to have water stocked in them. Large red stain on carpet. Vent had inch of dust.
We had a balcony view. I went out to watch the sunset and clean out my bag. Went in my room, and came out with the security screaming at me from next door balcony about any smoking at which I wasn't. IT was scary as you assume no one is out there when you're 7 stories up. Not sure why he was called, did new guests peek over and see my bag spilled out and assumed I was smoking, bc of ciggs and lighter?

Family

8/10

Excellent

26 Jun 2026

martin

Great location

Family_with_children

10/10

Exceptional

26 Jun 2026

AIDITA

We enjoyed our stay to the max. Except, we do like to seat on the balcony; our room was on the side where the air conditioner equipment are for the entire hotel and not only noisy but the heat coming onto the balcony was pretty bad. But everything else was perfect. Thank you

Partner

10/10

Exceptional

26 Jun 2026

Amanda

Great hotel and location! My family and I had a great stay! Pool and beach access great. Food and drink service also very good. Location in terms of shopping and eating also perfect! The only thing that was somewhat disappointing was the room location. We were on the 5th floor with a gulf view, but directly above all the air conditioners on the roof bellow. So while the view was great, the noise made it difficult to stay on the balcony for too long. However, this did not detract from my stay because I certainly did not travel to Clearwater to sit in the room! We will most definitely be back!

Family_with_children

10/10

Exceptional

26 Jun 2026

Nectarios

Been coming to this spot for at least 15 years my favorite hotel there and I don’t belive there is another hotel that has the prime location this one has. But the one thing I suggest is new beds!!! I would never want to leave this resort and stay many more days but the beds are not very comfy not really in the room a lot but hard to get moving the next day cause of some soreness from beds but other than that awesome place for family to stay everything at your fingertips

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Jeannie

Ac units are extremely LOUD on the 9th floor

10/10

Exceptional

26 Jun 2026

Andrew

Beach view was Amazing