Name: UNA HOTELS Malpensa
Address: Turati, 84, Cerro Maggiore (near Milan Malpensa Airport), 20023, IT

8/10

Excellent

21 Jul 2026

Roberto

Perfect

Self

10/10

Exceptional

06 Jun 2026

ADELAIDE

This was an amazing place to stay for my first stop in Milan , located in Cerro Maggiore. The staff was amazing and helpful in every way . Special mention to a gentleman called Diego . I had small issues checking in and him and the other lady staff handled me very well, kindly and professionally. I would definitely stay here again . Thank you so much.

Self

10/10

Exceptional

24 May 2026

Pichit

Its was amazing .

10/10

Exceptional

25 Oct 2025

adva

We enjoyed the big rooms and the ability to sleep three in the room and not to feel cluttered. The shower was excellent. Had hot water all day long. The staff was very helpful with finding a restaurant for the evening. Thank you very much for all your help.

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Daniel

Quiet AC quiet room no noise from hallway clean spacious nice amenities

Business

10/10

Exceptional

21 Sep 2025

Daniel

Malpensa Hotel Modern and Clean

Clean spacious room quiet great amenities restaurant and bar in lobby plenty clean f parking fair price

Business

8/10

Excellent

17 Jul 2025

Kenya

Lovely hotel & Staff. Just a little too warm.

We loved the hotel. The staff was friendly and worked hard to meet our needs. The hotel was super clean and the staff service in our rooms were excellent. Always cleaned very well. Our only struggles were the lack of air conditioning in our rooms. It was just too hot. We went to a store and purchased fans. The second issue was the buffet breakfast never changed. Same things for 15 days.

Business

10/10

Exceptional

15 Jul 2025

Charlotte

Great location if headed to the airport—only about a 15 minute drive. The hotel room was spacious and clean with amenities in the bathroom and a comfortable bed. Would stay here again!

Leisure Partner

6/10

Pleasant

09 Jul 2025

Lucia

The hotel is beautiful and the staff is great. Very clean hotel but the AC was not great during

Business

10/10

Exceptional

30 Jun 2025

Jose

Very well-appointed, comfortable hotel, close to the airport. Staff were courteous and helpful on check-in. Breakfast was very good--a wide assortment of baked goods, as well as hot and cold items. Great stay for our last night in Italy, prior to leaving from MXP.

Leisure Family

10/10

Exceptional

26 Jun 2025

Artan

Very comfortable and good staying , great service and excellent breakfast selection . Definitely will return

Leisure

6/10

Pleasant

10 May 2025

Samuele

Friendly stuff and modern building
Good restaurant
Rooms are spacioua for milan but cleaness could be improved

Business Self

10/10

Exceptional

16 Apr 2025

Fiona

Spacious room, great breakfast

Leisure Friends

6/10

Pleasant

09 Apr 2025

Sonia

Difficult to get too if you’re not driving

The hotel is really difficult to get to unless you drive to it. I arrived at Legnano train station and struggled to get a taxi and next morning had to walk 45 mins to the station as could not get a taxi and the staff weren’t especially helpful. Rooms were a bit tired, carpets a bit drained but bed was comfy. Won’t be going back.

Friends_and_family Family

10/10

Exceptional

08 Nov 2024

Alberto

Staff was amazing

10/10

Exceptional

27 Aug 2024

Aun

Best experience

Self

4/10

Poor

13 Jul 2024

Yobany

El horario de cena indica que es hasta las 10:30 llegué a las 10:25 y no me quisieron vender. Solo aceotaron venderle a un vuelo que llegó tardio que eran 30 a 40 personas. Les dije q iba a pagar mi comida y no aceptaron por mas que insistí por eso les doy una estrella al servicio. Dia de desayuno ahora bajé tomé un jugo y café luego decidí irme al cuarto con una tostada y 3 nutellas y estaban enojados q no podia sacar 3 Nutelas de 10 g q me las comierda en mi mesa. Hotel de pesima atencion.

Self

10/10

Exceptional

19 Jun 2024

Morteza

Perfect and no more words

10/10

Exceptional

16 Jun 2024

Morteza

Perfect and no more words

10/10

Exceptional

05 Feb 2024

Josie

Very convenient

8/10

Excellent

22 Jan 2024

Martin

Great hotel near malpensa airport

Self

6/10

Pleasant

29 Sep 2023

Nataly

Not an airport hotel

I stayed here as this location was advertised as close to the airport. I paid $70 euros via taxi to go from the airport to the hotel. By the photo of the hotel it appears to be right outside the airport. The ride was 30 plus mins. The staff wouldn't book my taxi back to the airport the night before, they told me to request this an hour before I need to leave. The phone in the room had no legends and I could not reach the front desk and had to go downstairs in the morning to ask for a taxi. What?! The rooms were clean and price was fair, but the food in the restaurant was not good at all, not even the bread. I felt nauseous after my meal. I had the porcini pasta. The restaurant manager was attentive and ontop of things as if it was fine dining. Overall its an OK stay for the money, but not an airport hotel. I've stayed at the Una Hotel in Rome and that location is much better and more elevated than this one. Totally different experience. I would not come back here.

Self

10/10

Exceptional

19 Sep 2023

Rodolfo

Short

Short but pleasant

Friends_and_family Family

10/10

Exceptional

22 Jul 2023

ELISARD

Good stay

Good stay, nice hotel. Parking available. Diego who i believe checked us in was very helpful and a really nice person. 30 mins to Como and Milano. Air cons aren’t super duper cold however.

Friends_and_family Family

6/10

Pleasant

08 Jul 2023

Aisha

الفندق نظيف ولكن التكييف لايعمل نهائيا

الفندق جيد ونظيف جدا والتعامل لا بأس به ولكن المكيف لا يعمل نهائيا وعندما ذهبنا للأستقبال لإبلاغهم قاموا بتغير الغرفة إلى الطرف الآخر من الفندق ولكن بدون جدوى فعليا درجة الحرارة في الغرفة 28 ونحن في شهر يوليو وفتحنا الشبابيك لنستطيع النوم
The hotel is good and very clean, and dealing is okay, but the air conditioner does not work at all. When we went to the reception to inform them, they changed the room to the other end of the hotel, but to no avail. The temperature in the room was 28, and we were in the month of July and we opened the windows to be able to sleep

Friends_and_family Family

6/10

Pleasant

29 Jun 2023

Berton

The price was fair

10/10

Exceptional

23 Jun 2023

Bruce

Wonderful one night stay. Great way to spend the last day in Italy before flying out early the next morning. Staff very helpful, kind and courteous.

Partner

10/10

Exceptional

25 Feb 2023

Pro

Very pleasant stay. Simple, modern and overall clean. Great staff members throughout. Mattress and bedding very clean and comfortable. Large TV with lots of choices. Large room and bath.

Business_and_leisure Self

6/10

Pleasant

11 Nov 2022

Tania

Just disappointed with the cleaning

Leisure Self

10/10

Exceptional

05 Oct 2022

Yaser

Good

6/10

Pleasant

08 Aug 2019

Jackie

Old dated! good for one night if you have an early flight

Leisure Family

4/10

Poor

25 Apr 2019

Karen

Not so happy

Hotel was OK, Rooms were good size
Heat or Air would not work,
TV did not work Only 1 towel in the bathroom
The best part was there were restaurants right next door and there was a mall with restaurants.

Family

8/10

Excellent

26 Mar 2019

Verified traveler

The room was too hot and the hot water went to cold from time to time. But except those it was all pleasing

Leisure Family

10/10

Exceptional

13 Mar 2019

dermot

Short stat but found the hotel very welcome, modern and clean. ideal for the airport and adjacent to lots of local amenities. Short taxi ride to the town centre.

6/10

Pleasant

31 Jan 2019

Verified traveler

Hotel is comfortable

Room was clean and comfortable very near to the airport.

But I left my phone charger & adapter in the room, I called the day after, but they never find it. Feel bad...

10/10

Exceptional

22 Nov 2018

Verified traveler

Another good stay, only one night. Great service in the restaurant!!

10/10

Exceptional

21 Oct 2018

Verified traveler

Good deal for this weekend in Milan.
It's a good hotel 20km from Milan, clean and quite new.
The car is essential to move in any direction.

The only minus is the TV, just few channels and terrible line.

6/10

Pleasant

22 Sep 2018

Elizabeth

I could not figure out the room fixtures of leaving the key in the slot. it was frustrating, an instruction card in the room with information would have been very very helpful. Food in the restaurant was not good and the room service options were all frozen. After traveling all day i was hoping for a late lunch between 3 and 5 pm--absolutely nothing was available except for Burger King and McDonalds.

6/10

Pleasant

18 Sep 2018

Julien

Very average hotel

Came in for a late checkout and called a little while before to ask if the restaurant would still be open/room service. Arrived at the desk and they told me that it was closed, that I can go to the burger king next door, which, okay, but then tell me it will be closed when I call. Bed kinda uncomfortable but otherwise okay hotel for quick overnight stay, nothing more. Business type of hotel.

Partner

10/10

Exceptional

06 Sep 2018

arkadiusz

Great hotel, great location, great breakfast, nice personnel, good price

Family

6/10

Pleasant

04 May 2018

Verified traveler

It was a pleasant stay and the staffs are accommodating to our wants. Unfortunately, there isn’t any free supply of simple bottled water in the rooms.
The trip to the Milan trade fair is within 15mins. However, it’s far from the main town. Not so for a tourist stay, but more for working and trade fair visit stay.

4/10

Poor

18 Mar 2018

Jkw

No AC til April 15th

Tough bed rough sheets. No AC and not near MXP airport as suggested.

8/10

Excellent

07 Jan 2018

Verified traveler

Good hotel. 20 minutes grom MXP. Close to a mall and the freeway. Rooms could be cleaned a little bit better but overall a good hotel for one night stay.

10/10

Exceptional

02 Jan 2018

Guillermo

Very pleasent stay

Big room easy access with car

Partner

2/10

Poor

25 Nov 2017

sohail

Horrible experience

Hotel claims to be located at the Milan international airport, however in reality it is 20 Km from the airport, when I asked them if they provide me the transportation to the airport, receptionist told me, hotel will charge 50 euro for 3 people transporting to the airport. I cancelled the booking, will dispute with my credit card,as they refused to reimburse my payment
Horrible experience

10/10

Exceptional

01 Nov 2017

Verified traveler

The hotel was very clean and the staffs were friendly.

6/10

Pleasant

20 Oct 2017

Verified traveler

Convinient

It is a good hotel due to the proximity to the airport area , which allows easy access to the place .

8/10

Excellent

07 Oct 2017

Verified traveler

We stayed here due to flight delays assuming it was near the airport. It was a 20 minute drive.
Front desk attendant was courteous and helpful, and the free breakfast was wonderful.

6/10

Pleasant

24 Sep 2017

ALCIDE

Not a airport hotel

Airport hotel : inappropriate service breakfast for early flight

10/10

Exceptional

04 Aug 2017

Alejandro

A MUST for any Northern Italy stay.

UNA Hotel Malpensa was beyond my expectations. Perhaps was a bit sceptical at the beginning when I booked our stay, as we are especially picky with accommodation. All was great: facilities, comfort, location, restaurant, amenities, despite the heat wave that has been around central Europe for the last days. I definitely recommend whoever would like to spend a nice and relaxing holiday.

10/10

Exceptional

12 Jun 2017

Verified traveler

Pleasant hotel

Enjoyed the hotel, comfortable and clean, close to Malpensa airport. Friendly staff. Difficult driving directions to hotel, GPS was wrong two times.

Partner

10/10

Exceptional

07 Apr 2017

Verified traveler

Good location

Great location for airport & showground for event.

4/10

Poor

17 Mar 2017

Daisy

Not a good choice for me

I booked this hotel because it came up in my Expedia search as \"near the airport.\" I only needed a one night stay because I was flying to NY the next morning. This hotel is NOT near the air port It was a 20 min. ride, a taxi to the hotel cost me 60 Euro, then a shuttle back to the airport the next day cost me 40 Euro.

The hotel is also a 45 minute bus ride to Milan Center -- I'm not sure why anyone would use this hotel, except maybe for a conference.

For this reason, I was very unhappy with the choice of this hotel.

6/10

Pleasant

03 Mar 2017

Martin

OK for a quick stay if you have a car, a bit tired

No where near Malpensa airport, it's closer to Milan. It's a taxi ride of 40 euros to the airport. 30 to 45 minutes away. The surrounding area you taking your life in your ands to get to a walking area, there is a bes to Milan every 30 to 40 minutes but you have to cross car parks and roads with no pave,met to get to it. Staff a really nice, friendly helpful when they can be. Menu is limited in the restaurant. There is the Burger King a sushi Bar, grill and Chinese in the cinema next door. Heating in the hotel was only controllable by opening the window, and I have still to susout how to switch off the bathroom light. Saying all of that the cost was not high.

Partner

8/10

Excellent

07 Dec 2016

Greg

Good hotel, reasonable price close to airport

Check-in was fine, staff was pleasant and welcoming. We arrived before midnight and thought we'd grab a drink at the bar to unwind from a long day only to find it was closed (too early in my North American opinion). Exterior looks far newer than the inside. Hallway decor could use an overhaul. Nice size, quiet and clean room except I'm not a fan of the black bathroom, and I did notice a bit of mold starting around the tub. For a quick nites sleep it was fine though.

6/10

Pleasant

15 Nov 2016

joan

Outdated

Hotel overrated - outdated furniture and facilities. Awful mattress, hard and uncomfortable. Small shower with curtain, water ran all over floor. Mediocre breakfast buffet. Staff was helpful but not a hotel we would stay at again.

8/10

Excellent

10 Oct 2016

Chris

Modern new build, good condition throughout.

This hotel is well out of town which suited me as I was in the area on business. If you are in town to enjoy a break or the highlights of Milan you would be best to stay closer to town.
There is not much going on in the area of the hotel.

6/10

Pleasant

01 Oct 2016

AndrzejO

UNA Hotel Malpensa - 30km distace to airport MXP

Not bad for this price, but 100m from highway is too noisy to fully rest.
We got an offer for superior room and we use it.

2/10

Poor

22 Sep 2016

Richard

Our family was traveling from Venice back to the USA via Milan. We got there mid afternoon after having a long train ride and what seemed like a longer taxi ride. We needed to get up at 4 AM to start the trip back to the USA. Therefore, we wanted to eat a good meal and relax before going to sleep. The hotel restaurant was unavailable until 7:30 at night. VERY inconvenient. We were also unaware of the controls for the room lighting and no one advised us of how they worked, adding to our frustration. he shower was uncomfortably small, just a curtaining off of about 9 S.F. and there was only one towel for two people in the room. We would not stay there again!!!

Family

10/10

Exceptional

22 Aug 2016

oryx

Nice hotel, very reasonably priced

Stayed for two nights, it was a good stay, will come back.

10/10

Exceptional

10 Aug 2016

silvia

Perfect for an overnight close-to-the-airport stay

Perfect for an overnight close-to-the-airport stay

6/10

Pleasant

02 Aug 2016

Verified traveler

Not an airport hotel!

This is not an airport hotel!! It is a $40 shuttle ride away from the Malpensa airport and even farther away from downtown Milan. It is in a bad looking area, we did not leave the hotel because of how the area looked when we arrived. The exterior grounds are not maintained and have weeds. There were hardly any cars in the parking lot. The restaurant was fine and the complimentary breakfast was very big with all the things you would available. The staff were very professional.

6/10

Pleasant

26 Jul 2016

Millie

Convenient for trip to Malpensa airport.

Signage for hotel entrance was minimal and hard to see even when going several times around the roundabout.
On arrival we were not informed that their restaurant was fully booked for a private function. Had we known this we would have searched for an alternative dining location. After settling in to the room and dressing for dinner we made our way to the restaurant to be informed a table was unavailable only room service could be provided at no extra cost. We went back to our room to order and found there was no menu. Trip back to restaurant to find menu, then back to the room to order. This became a frustrating exercise for tired and hungry travelers on their last night in Italy after a very enjoyable 2 week holiday. The food, although it was pleasant, was not very warm and lacked the ambiance of a restaurant.

10/10

Exceptional

24 Jul 2016

Verified traveler

This was a convenient location for the airport

We arrived late and left early. The hotel staff were exceptionally helpful.

10/10

Exceptional

14 Jul 2016

Anca

Great transit hotel

The hotel has been chosen for proximity to airport Malpensa(20 minutes) and for the brand. The hotel has a large room, well equipped, great soundproof despite nearby highway, great service. We had an early check-out and the receptionist asked us at check-in if we want to prepare something to take away. Indeed in the early morning two boxes were prepared with sandwiches and snacks. Also the hotel has an outdoor parking free of charge and if you want also an indoor parking but with a small fee.

Partner

8/10

Excellent

24 Jun 2016

Bob

Convenient to airport

This hotel is conveniently positioned only about 15 min drive from Milan-Malpensa Airport. The drive in from the nearby round about is a little shocking with a dilapidated building that you have to drive by/behind to get to the hotel, but beyond that I found it to be reasonably clean and the service good. Price was remarkably affordable.

10/10

Exceptional

23 May 2016

Oliver

Excellent restaurant

The hotel was lovely. We had a meal in the restaurant because the nearby food outlets were fast food. The meal was lovely and there was a choice of Milanese dishes. The service was excellent. Would recommend this hotel if you want somewhere near to the airport. It is next to a busy road but the windows were well glazed so we didn't hear a thing. Would stay there again

Partner

8/10

Excellent

30 Jan 2016

Daniel

Good service , very clean and conveniently located

10/10

Exceptional

04 Jan 2016

ladychang

Although it's too far from the city but it's fun

I am very happy with the room, convenient in the store, thumbs up for Mara the night front dest. Breakfast is wonderful.

10/10

Exceptional

30 Dec 2015

Dmee

Great hotel for the price

Just an awesome place at a bargain price of under $50 per night

8/10

Excellent

24 Sep 2015

M

Nice hotel 15 min and 55.OO e cab ride to airport!

Hotel is very modern. They need better pillows for sure and beds are a little hard. Otherwise very good. The cabs are a problem it was 55.00 e each way to Airport...a 12 to 15 min. Ride!!

8/10

Excellent

29 Aug 2015

Verified traveler

Convenient location, excellant breakfast

The hotel is located in a convenient location close to the highway and the airport. However, this seems like a commercial area and not a nice neighborhood to walk around. Breakfast was excellent and staff spoke english well and helpfull.

Family

10/10

Exceptional

06 Aug 2015

Francesco

Convenient to Milan and to MXP

Superior staff, nice facilities (clean, efficient, comfortable), cost effective given competitive market nearby. Most effective to MXP

6/10

Pleasant

17 Jul 2015

Jay

Business hotel, good for a short stay

This hotel is conveniently located between Malpensa and Milan. It is easily accessible from the highway. It is a strictly business hotel, with no charm whatsoever. It has an OK restaurant and breakfasts are good too. Rooms are outdated and the cleanliness is so so. The staff is friendly.

6/10

Pleasant

10 May 2015

Verified traveler

shower is a trap

the hotel is OK location is very convenient to the airport the shower was horrible the size of a sink with a curtain that literally sits on your back. i had to shower with an open curtain which flooded the whole bathroom and i had to wipe everything back to the shower using a towel. they were nice enough to give me another room for the 2nd night but it was a hassle anyway

8/10

Excellent

20 Mar 2015

Steve

Airport stop over

Always stay here when doing a stopover at the airport, clean, friendly serive

8/10

Excellent

23 Oct 2014

vinnu

The overnight stop

* Prefer that wifi be included in the base rate.
* requires taxi from nearest rail stations to hotel. Taxi not at the station. must be prearranged.
*rest all very good.

10/10

Exceptional

20 Oct 2014

glenna

Not far from Malpensa

Easy in and easy out - great breakfast very helpful staff

6/10

Pleasant

30 Aug 2014

Bruce

Not Malpensa aitport

Ok hotel is not bad but it's no where near Malpensa. Airport it's 50 euro taxi ride 26 km away I should of checked but hotel
Name is misleading

10/10

Exceptional

22 Jul 2014

Verified traveler

Very nice modern hotel with excellent rooms

Excellent stay, good quality hotel only 15-20 minutes drive from Milan.

10/10

Exceptional

26 May 2014

Francesco

Excellent stay next to MXP and convenient to Milan

Excellent overall. Staff was prompt in addressing a minor problem / issue with the original room they gave us, Concierge was called and a new room wa sassigned immediately with keys delivered in about 5 mins. Outstanding service

10/10

Exceptional

16 May 2014

Traveller

Great hotel

Great place to stay when you fly to/from Malpensa airport. Clean, comfortable rooms, lovely friendly staff, very amenable.

8/10

Excellent

11 May 2014

Verified traveler

Nice hotel

Nice hotel and very competitive rates. Excellent value!

10/10

Exceptional

05 May 2014

Randy

Great Hotel on the way to the airport

Convenient to airport. Fantastic breakfast. Rooms are clean and he price was excellent.

2/10

Poor

28 Apr 2014

Diana

Our experience in this hotel were terrible.

Starting for the front desk people were terrible, bed was hard as a rock, no help with the bags.

10/10

Exceptional

21 Apr 2014

Guy

We loved this place- highly recommend!!!

We stayed here because it was relatively inexpensive and near to the airport. The room was clean and well prepared, including the infant cot that we had requested. Breakfast was included in the price and was tasty and filling. We will use them again given the opportunity.

8/10

Excellent

18 Nov 2013

Lewis

We stayed here on business and found the hotel very nice, it is mainly a business based hotel with fresh modern look and very clean. Our only criticism is that the beds and pillows were very hard and the Air Conditioning did not work (was 24Deg at night in our room). Overall good location, just off the motorway but you will be beneficial if you have a car.

8/10

Excellent

14 Oct 2013

Verified traveler

Good

Located in a remote place, this is the only defect

8/10

Excellent

07 Sep 2013

Cary

Not What We Expected

We were looking for a hotel near the Malpensa Milan Airport. Turns out this hotel is several KM away from the airport. It took a 20 minutes drive to get to the airport. However, the airport did have a shuttle service to get us to the airport, although it did cost 35 euro each. The hotel restaurant was closed on a Sunday night. Thus, we trekked to a nearby mall for take-out pizza. Not an easy trek across multiple parking lots. But, no other choices for dining @ that point. Pluses, were good service and a nice room.

10/10

Exceptional

12 Aug 2013

Dave

A nice and elegant hotel away from city

The hotel was clean and elegantly updated. It is far away from Milan, which was fine for us for a night stay on the way to Tuscany.

8/10

Excellent

17 Jun 2013

Raul

Very nice hotel

clean nice hotel at or above expectations. We had a great time

10/10

Exceptional

29 May 2013

C Lee

Nice hotel just outside Milano. Vert personable.

We had a very pleasant stay at this hotel. Very nice staff who were helpful and personable.

6/10

Pleasant

04 May 2013

kwak

Vague Circumferences

1. Convenient location close to the airport.
2. Hardly cozy because of the isolated area.

Family

10/10

Exceptional

18 Apr 2013

Jim

Great Hotel

I really enjoyed my stay at the UNA Hotel . The surrounding area has much to be desired but hotel staff and service were great. Very nice people. definitely would stay there again!!

8/10

Excellent

21 Sep 2012

Verified traveler

Good

Everything was good just the beds are a bit hard and it would have been nice to have free wii fii since we were there on business

10/10

Exceptional

11 Aug 2012

Kent

We stayed at UNA the night before our flight back to the US and it was comfortable and the breakfast was very good. It was about 15 minutes to the airport.

Family

10/10

Exceptional

27 Jun 2012

Verified traveler

Nice hotel

Comfortable hotel for business travelers and even for families on holiday. Convenient location if you have a car.

6/10

Pleasant

03 Feb 2012

Raj

Check Location suits you

Location seems to be in the middle of nowhere. Not located near the airport as the name incorrectly suggests. In fact it is a 15 mins or a €40 taxi ride from the airport & a €35 euro taxi ride from Fiera Milano. It seems that the only realistic way to travel to the exhibition site is by taxi. The free shuttle leaves 8.30 in the morning & returns @ 19.00 with nothing in between. So if going to any exhibition it is better to pay slightly more & stay in a hotel next to the Fiera Milano

10/10

Exceptional

22 Jan 2012

W and A

Una hotel malpensa

Would highly recommend hotel. We arrived from Sydney after 26 hours of travelling. Hotel was not far from Malpensa Airport and easy to find.
Check in was fast and restaurant still open for a meal.
All the staff were very courteous and helpful.
Rooms were large, comfortable and quiet.
Only stayed the one night before travelling to final destination.
Good hotel for airport stop over.

10/10

Exceptional

30 Nov 2011

Bina

Cheap good and beautiful

The room was good, big but the mattress was little hard but eveything was good.
Two bad things about this hotel are even if its four star hotel it was unable too use wifi free in the lobby and the other thing is that usually when you go to a four star hotel you want to have somewhere to relax maybe a pool, massage place or training place but this hotel dont have anything of this. But the restaurant was good, breakfast was excellent and good service.