Name: Mo.Om Hotel
Address: Via San Francesco, 15, Olgiate Olona - Va, 21057, IT

6/10

Pleasant

21 Jul 2026

Raymundo

I liked everything, except the fact that is far from everything. You definitely need to rent a car in order to move around if you stay in this hotel.

Self

2/10

Poor

21 Jul 2026

Amir

First don't expect anything from staff.
The toilet you can see thru and outside you are no taxi or bus close buy Lucky we had a car

Family_with_children

10/10

Exceptional

21 Jul 2026

salim

Good choice. Near malpensa airport and easy to access. Switzerland. Lake como. Bellagio. And Milan.
Rooms are big. Breakfast is good parking easy. And spa is nice.
Access. To the pool resort next store.
And a great tapas restaurant next store. Mall only a few blocks away. For shopping and groceries.
Gym upstairs. Very friendly staff and bar

Family_with_children

10/10

Exceptional

15 Jul 2026

Eduard

Love the atmosphere. Very clean, modern, well maintained. Stuff is friendly, knowledgeable, professional. Definitely recommend!!!

Family

4/10

Poor

14 Jul 2026

Eliza A

This is by far the strangest hotel I've ever experienced. It's all concept but no real philosophy or consciousness in the execution. It's located in the middle of an industrial wasteland about 10km away, or a 18 min drive, from the airport. The spa baths and jacuzzi jets were lukewarm at best and shot cold water. The hot cold treatments seemed to only partially be operational. The faux-marble veneer on the reception desk was chipped, revealing cheap plaster. The art was often reproductions and bizarre. The rooms had complex panels of incomprehensible symbols which we could not understand what they were supposed to control. The food in the restaurant came to the table cold and the wait-staff made \"are you crazy\" faces when it was brought to their attention, although perhaps there were language barriers at play. The advertised shuttle to and from the airport is non-existent. You will have to scheudle and take a taxi. It's as if the owners are aliens from outer-space who have seen Star Trek and assume that is what life on Earth must be like, but do not understand what the humans need or want at all. But to their credit, the mattress at least was firm and not lumpy. It served it's function for a place to crash for an afternoon and overnight before we headed out in the early morning.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Oksana

Absolute gem and I recommend stay, spa, restaurant

Family_with_children

2/10

Poor

09 Jul 2026

Klodian

The attitude

Family_with_children

10/10

Exceptional

08 Jul 2026

Cyril

All good nice hotel would stay again

10/10

Exceptional

02 Jul 2026

deborah

Very nice hotel indeed. Breakfast all very nice dinner was excellent air con a delight

Partner

10/10

Exceptional

28 Jun 2026

matthew

Room was great and the hotel in general was very nice and quiet. Breakfast was amazing, they had little bit of everything. We loved it.
Only two things I think would make it even better are the bathroom door gives you no privacy at all specially if you’re traveling with kids and second the AC wasn’t strong enough to keep the room cool.
Besides that place is pretty good.

Family_with_children

6/10

Pleasant

23 Jun 2026

Kerry

I was very disappointed with this stay. We have been traveling all over Italy and Spain for a month and this was one I will remember.
We had a problem with our car rental and had the day from hell. We checked In late as had dinner locally. At check in no one was at the desk, I had to ring the bell and wait a while.
I realized i only had my passport (my name on the booking) and he basically threw the passport back at me and said Thank you!. (A little rude).
Check in was not great.
We then get to the room and it’s so hot. We put the air con on. We got to bed thinking it would cool down. We were exhausted.
I woke up at 2am boiling hot with my 2 yr old sweating badly. I felt like I was hallucinating. We checked the air and it was on its coldest
I wet face towels to use on our faces as we were all so distressed. We had an awful night.
We went down to breakfast at 9.45am, the team were aggressively packing everything away. No glasses for water or juice. They took all the muffins (I have kids that would have loved them) and looked cross at us. Breakfast was on till 10am. I legit approached the ham and cheese and the woman got there at the same time as me and snatched the utensils away.
It felt excessive and we all were very uncomfortable.
I checked out and the front desk staff asked how the stair was and I said I’d had a horrible night sleep and it was excessively hot in the apartment. She said you should’ve contacted us as we can change it from the front desk. 27degrees

10/10

Exceptional

10 Jun 2026

CARLOS

Super nice staff

Family

8/10

Excellent

10 Jun 2026

Yolanda

Property was unique and had a futuristic feel about it. The room and bathroom were clean and modern.

The shower room at the spa was not fully clean, though it may be because we booked in for it last minute.

Breakfast was nice, though the same offerings were presented every day. Maybe not sufficient for a 4 star hotel.

Parking was ample & the free use of the electric car charging station was greatly welcomed.

No comment about the staff.

Partner

10/10

Exceptional

08 Jun 2026

Noor

Clean hotel and staff was very helpful.

Family

10/10

Exceptional

04 Jun 2026

Noor

It was a beautiful property. Staff were very helpful.

Family

10/10

Exceptional

26 May 2026

Jenny

We had a great stay at the hotel. The staffs were really good and helpful too. Location is near to the airport and so if you are planning to visit centraal or cathedral it’s a bit tricky as you would have to catch 2-3 trains to reach there. But travel to Malpensa airport is really convenient.
But I totally loved the hotel and service and would rate 8/10.

Family_with_children

10/10

Exceptional

24 May 2026

Muhammad

Very helpful staff and beautiful hotel

10/10

Exceptional

11 May 2026

Abda

Stayed at MO.OM Hotel recently and overall had a nice and relaxing stay. The hotel was clean, modern, and comfortable, and the atmosphere was peaceful.

One thing to note is that the hotel is not very close to the train station, so you will likely need to get an Uber or taxi which can cost around €22 or more depending on the time and location. There also aren’t many shops or places nearby, so we had to go to the nearby Iper shopping centre to buy snacks and essentials.

The spa was lovely, however it is not included in the hotel stay and costs an additional €35 per person to use.

Overall, we enjoyed our stay and found the hotel very clean and relaxing. It was a peaceful atmosphere and comfortable rooms made it a pleasant experience.

Friends

10/10

Exceptional

27 Apr 2026

Antonio

Lovely weather stayed for the Fiera del mobile quiet location.
Chose the garden room very spacious,food is good and nice wine list.
Pleanty of choice at breakfast
Staff was graet and helpful
Parking was exellent just outside the room door.

Self

10/10

Exceptional

20 Apr 2026

Joanne

Lovley hotel , enjoyed the food in the restaurant and the spa was excellent!

Family

10/10

Exceptional

12 Apr 2026

sara

Fresh breakfast menu

8/10

Excellent

05 Apr 2026

Jean-Sébastien

Clean, modern, a good option near airport

Self

10/10

Exceptional

30 Mar 2026

Avi

Breakfast is good.

Friends_and_family Family

2/10

Poor

04 Mar 2026

Robert

Spa filthy, room dated, staff bordering on rude

4/10

Poor

23 Feb 2026

Robert

Lacking in customer service verging on rude! Hotel a bit dated, room was dirty. Didn’t bother complaining got the feeling they wouldn’t bother anyway. Booked the spa too. Water was filthy! Murky green/grey colour! They have a cheek to charge for it. The only fridge in the room stocked to the roof with their products! Would be nice to have somewhere to store refrigerated products. They also tried to charge us twice for the spa when we left even though they insisted we pay when checking in. They hold your passport and unless you return they crappy robes, bag, towel etc they won’t give you it back. Would never return! Shame really cause it could be nice

Business

10/10

Exceptional

22 Feb 2026

Tiffany

The hotel room was a perfect size. The breakfast was great and the spa was perfect. The staff were very accommodating and made us feel very comfortable. Such a great place.

10/10

Exceptional

14 Feb 2026

Adejoke

Very beautiful hotel, everywhere was clean, room was nice. The only downside for me was that breakfast was below average as there weren’t a lot of options. Receptionists were very friendly and helpful, I needed a charger and they went above and beyond to get it. Great place to stay.

Leisure Self

6/10

Pleasant

03 Feb 2026

Rhodri

Shuttle service to the Airport Malpensa was €50 which I think is pricey for 10min drive. Wish I put that €50 towards a hotel in the airport then I could wake up later and not worry about traffic.

Business_and_leisure Self

10/10

Exceptional

03 Jan 2026

Beatrix

Hotel eccellente con camere spaziose, silenziose e comode, una bella area wellness e in generale un bel design e un’atmosfera piacevole. anche la colazione molto buona e variata. Si trova vicino all’autostrada, quindi molto comodo per esplorare milano e dintorni.

Leisure

10/10

Exceptional

22 Dec 2025

Lance

The friendly staff made the arrival pleasant. The clean modern rooms made the visit pleasant. The comfortable beds made the night pleasantly restful. A very pleasant place.

Business_and_leisure Family

10/10

Exceptional

09 Dec 2025

Holly

The room was excellent in every way. I was traveling solo and the staff was above and beyond courteous. I would definitely recommend this hotel.

Business_and_leisure Self

10/10

Exceptional

04 Dec 2025

Iryna

Good place, it would be nice to have drinking water in the room or at least in the fridge for a fee

10/10

Exceptional

01 Dec 2025

Stephen

I've stayed here before, and like everything about it.
Done with an eye to design, and an attention to detail not common in hotels in this price range.
We always leave satisfied.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Sarah

Lovely room, friendly staff, slight issue with evevning meal and us not getting a drink for quite some time, however the waitress was veru busy. But the hotel was perfect for what we wanted it for. Fabulous

Friends_and_family Family

2/10

Poor

31 Oct 2025

Jallal

The breakfast options were limited.
The stupidest policy I’ve ever seen !! At breakfast, if you want sunny side up eggs, you have to pay extra (on top of breakfast fees!!!)
I thought this is a 4 star hotel !!

On top of that, they refuse to refund the breakfast fees. So either pay for what’s common across any decent hotel, or get lost.

10/10

Exceptional

25 Oct 2025

Chany

Wonderful stay

10/10

Exceptional

20 Oct 2025

AVISHAG

Clean room, and easy parking

10/10

Exceptional

11 Oct 2025

Sheena

The Hotel was beautiful very picture taken spot. However, it's not close to anything and to take taxi or Uber it was expensive even to the airport which was very close.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Sanro

Good hotel, very welcoming, on-site restaurant is great in the evening as there is really not much else in the area. Bed was comfortable.

Partner

10/10

Exceptional

05 Oct 2025

Anna Donie

Clean room

Leisure Family

6/10

Pleasant

02 Oct 2025

Sheikha

Okay but..

Clean room honestly
Friendly staff, free parkings , but the service is poor , restaurant close after 10 pm no food available
They didnt provide water in room
Pillows were uncomfortable and old , noisy street

Partner

8/10

Excellent

19 Aug 2025

Shirley

Good and clean

nice hotel near airport. Clean and in good condition. Nice surroundings.
Good for one or two nights after landing or before take off.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

SUJI

Beautiful hotel with clean and beautiful room

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Carson

Staff was wonderful - every person was extremely friendly. Luca, our server at the restaurant, did an amazing job at showing us hospitality. The property was nice and quiet - compared to the previous days of having tons of people around it was a welcomed difference. The spa and amenities were above and beyond and very reasonably priced. Would absolutely stay again!

Leisure Friends

10/10

Exceptional

12 Jul 2025

Alberto

Excellent accommodations.

10/10

Exceptional

12 Jul 2025

Alberto

Excellent accommodations.

Business

2/10

Poor

18 Jun 2025

Dulvis

The hotel was fine but not of the room that they give us the AC work so if you are person that like air conditioning specially on the summer this is not the place to stay

Leisure Family

10/10

Exceptional

18 Jun 2025

Prisilla

Great location easy to aiport

8/10

Excellent

15 Jun 2025

Talha

Great

Partner

10/10

Exceptional

17 Apr 2025

Senath

Breakfast

Business_and_leisure Self

10/10

Exceptional

15 Jan 2025

Ricardo

Excellent service and friendly customer service

Leisure Partner

10/10

Exceptional

07 Dec 2024

Asare

nice

Leisure Friends

8/10

Excellent

27 Nov 2024

Martin

Close to airport. Staff was friendly. Fun, modern, hotel.

Leisure Family_with_children

4/10

Poor

05 Nov 2024

Verified traveler

First of this place is a lovely place to stay but the problems comes with having to pay for everything like using their pool, there's nothing like complimentary requests there's a surge for everything. We wanted to have a spa session but they first off said there was one staff who could do it but later said there isn't any staff available after we said we were okay with having turns. The hotel is far from everything and the transportation service is just not it if you haven't got your own. The reservation had breakfast but no one mentioned this and showed us where to go, I requested for a late checkout and it was finalised before the trip only for the hotel staff to inform me on the day of the check out theyre fully booked.

Partner

10/10

Exceptional

02 Nov 2024

Nicholas

Great luxary Motel / hotel to stay nearby the Milan Airport and the cool town of Busto Arsizio.

The SPA room is only $35 per person and WORTH EVERY PENNY. Its a updated beautiful Spa with everything you could possibly need to decompress and relax.

8/10

Excellent

25 Oct 2024

Maria

Excellent service , nice rooms. BUT
Too far from the “ nearest “ train station, if you don’t have car you will need to pay minimum $35 to $50 cab to the train station or $50 to the nearest shopping center. The shuttle service very nice but expensive . the town where the hotel is located has limited public transportation, is almost impossible to find an Uber or taxi after 9pm .
Staff excellent !!

Leisure

2/10

Poor

21 Oct 2024

ROBERT

The hotel was very modern and everything was updated, our room was extremely hot and they said the ac was aoff for this season,
We asked for a fan and never got one,
large stained wall over bed ,nasty!!!
Would not stay there again...

8/10

Excellent

19 Oct 2024

Genevieve

Nice place but not as relaxing as hoped

The hotel was lovely but i did struggle to sleep as room was very stufft. Had to leave the door open to ventilate but was awake as a result as was on ground floor with ability for anyone to just enter my room. Used the spa and pool which was lovely. Used the gym for fast paced walking but no air con and very stuffy.

Self

4/10

Poor

11 Oct 2024

Nicole

Had to book this place for a last minute stay to get my flight the next morning. It’s about 20 minutes away from the airport. My first impression was that it’s very nice looking (VERY pricy though). I walk in my room and there are stink bugs EVERYWHERE on the curtain and bed. The hotel was nice and gave me a new room right away which didn’t have any bugs. I wish they had AC but other than it was fine. The food onsite at their restraunt was good.

Leisure Partner

6/10

Pleasant

05 Oct 2024

Jayne

Ok but basic.

Our stay here was ok. A lack of coffee and creamer in the room was extremely annoying after a long drive travelling.
I would have expected a smart tv with apps that I could have watched my Amazon prime or YouTube on, however the tv was only available in Italian and had no apps available to use for international customers.
Due to renovation we could not use the spa or pool etc so we ended up having a very basic stay, entertaining ourselves with our phones.
We had an early flight and had to leave by 7 so we missed breakfast due to it only starting at 7am. That seems a little late to me and is very frustrating when I booked the room because of the breakfast.

Partner

6/10

Pleasant

14 Aug 2024

Verified traveler

The room was available but I’ve been asked €25 for an early check in. Considering I had kids with me one of them in need for health care… It is not always about money.

6/10

Pleasant

07 Aug 2024

Irene

The lobby is gorgeous; however, our room was in another building. Although, the room had air conditioning, it never cooled enough to feel comfortable. The hallway felt like a sauna. The pool is not on the premises, rather it is a public pool a long walking distance away. It was too crowded to even get in.

Leisure Family_with_children

8/10

Excellent

04 Jul 2024

Armando

Late check out cost 30 Euro
Not Good!!

Business Partner

10/10

Exceptional

26 Jun 2024

Daniel

unbelievably awesome! do it again anytime!

Leisure Partner

10/10

Exceptional

13 Jun 2024

SABRINA

A very nice hotel with super friendly and helpful staff not too far from the motorway and Malpensa Airport. I would definitely recommend it

Business

10/10

Exceptional

11 May 2024

Carol

Check in was quick and efficient. The staff accomodated our special request necessitated by my mistake in booking.

Leisure Family

10/10

Exceptional

27 Apr 2024

Gareth

Interesting room in one of the garden properties with private parking.
I was only here for a matter of hours before an early flight but it was a nice experience.

Leisure Self

6/10

Pleasant

25 Apr 2024

CHITRA

Should have been professional

Due to floods in Dubai & flight cancellations - had called the hotel to inform that will arrive the next day. They had given the room to someone and it was not ready when Murali arrived at the Hotel in the morning. In which case they should have refunded the cost for 1 day and not made us wait.

Business

8/10

Excellent

02 Oct 2023

Leonard

I had a pleasant stay and staff were very friendly and helpful at all times

Kind regards
Leonard

Leisure Partner

4/10

Poor

01 Oct 2023

Murat

Very Bad coffee and poor breakfast. Also the rooms ( family suite) does not offer private areas for adults. There was no kettle and tea / coffee making facilities in the room

Leisure Family

10/10

Exceptional

19 Sep 2023

claudia

The hotel is very clean. Alyfer provide to us. Excellent customer service.

Leisure Partner

8/10

Excellent

11 Sep 2023

Fatemeh

Everything was good. Snacks and coffes were very delicious.

6/10

Pleasant

04 Sep 2023

Verified traveler

I should have listened to the reviews. Like others, we found the staff to be rude. We also didn’t get their “special limited bracelets” to the pool. I’m doubting if they exist. My kids were bummed. The menu is very limited and there’s not much nearby if you don’t have a car. Breakfast was very good and it was clean.

Friends_and_family Family

8/10

Excellent

27 Aug 2023

Simon

Very fresh and nice grounds. Very convenient location not far from airport. Tickets to the pool next door was a great bonus!

Leisure Family

8/10

Excellent

01 Jun 2023

Amir

Rooms are spacious,, 2 stories rooms,,, we are in spring so it's little hot, A/C works but if you like It really cold it won't get you there,, beds are comfi, loved the parking in front of. Your room, staff very nice, I had to pay 15 euro per person for breakfast, somehow good but lacks a little
Would recommend

Leisure Partner

10/10

Exceptional

31 May 2023

Urfan

Good experience

A really nice hotel and spa

Business Family

2/10

Poor

12 Jan 2023

Sharon

The only thing good here is the restaurant the food is superb. There is nothing for one to do they say they have a pool but you have to pay for it. basically you have to pay for everything. the TV in the room didn't work. I would not stay here again nor recommend. Also, the hotel is about 15mins from the airport and it cost 50 EUR to and from airport.

Leisure Partner

6/10

Pleasant

20 Nov 2022

Inti

You have to pay €34 euros to use the spa or the pool, it does not say this prior to booking. Motel room showers were see through no privacy. Tv is all in Italian no options to change to English or use smart tv. Staff were not very helpful when asking them to do something e.g if you needed an iron you would have to remind them 3 times and even then you had to get it yourself. Breakfast was ok. Gym facilities were awful just 3 machines.

Leisure Friends

10/10

Exceptional

09 Oct 2022

Nayeema

Amazing stay

Staying at the Mo.Om was great for us as it was only approx 15 minutes from malpensa airport. We hired a car so getting into town was easy - as the Duomo is 45 minutes away. The hotel is amazing, including the facilities. Me and my husband booked the spa out for ourselves for a relatively decent price! The spa facilities including the pool - was perfect after a long day in the city. We also got massages, could’ve been cheaper but still worth it. Hotel staff were also polite. The hotel offers free parking. All in all the hotel was great, very nice to look at.

Partner

6/10

Pleasant

23 Sep 2022

samuele

Ok for a few days on business. Not extremely happy about the amenities, table lap not working and curtains were letting light into the room early in the morning.

Business Self

2/10

Poor

16 Sep 2022

Kesorn

The look of the property at the reception look clean and elegant, so my sister made appointment for
2 massages facial cleansing and deconstracting massage, her experience was very bad, she was not happy at all and felt bad for wasting time and money.
The room we got for 4 people was a loft style with king bed on the loft and sofa bed down in the living room, so there were no space to sit in the living room and we have to squeeze by the sofa bed to go to the bathroom. We came back in the hotel at night and was surprised that there were so little lights in the room, 2 small headlamps by the upper floor bed 1 table lamp on the table and 1 led light strip at the edge of the bathroom which was an eye sore to anyone in the living room it was shining directly to whoever sleeping in the sofa bed. The temperature in the room was stuffy , I started to have allergy and runny nose during my stay. In the morning I talked to the staff and wanted to check-out and get a refund for the second night because we were not enjoying our stay Andrea tried to accommodate us by changing the room to the same type but with the light on the ceiling instead of on the side wall, but at that point we were just very upset and felt like we have no choice so 2 of us left and stay elsewhere without changing the room.
Just to mention this hetel doesn't have shuttle service at night and 15-20min from airport, and no train station nearby!

Leisure Family

10/10

Exceptional

14 Sep 2022

Jonathan

Excellent Stay, Jacuzzi is always a nice perk. The upper bedroom had a very intimate mood, relaxing ambience.

Leisure

8/10

Excellent

23 Aug 2022

Lianne

We opted for a junior garden suite, located in one of the separate blocks at the front of the main hotel building. The Mo.Om is an eco-friendly hotel and we found the suite quite dark at first, but eventually got used to the low lighting.
We chose the Mo.Om as we wanted the convenience of accommodation with a spa and shuttle service. On arrival we were told the shuttle was not running and there were no massage services either. It was quite costly to book the spa facilities - although we would have had sole use for 2 hours in the price. In the end we spent a bit extra for a 5 hour experience at QC Terme in Central Milan, which was absolutely AMAZING!!!!
Staff were friendly and helpful - especially with booking taxis and giving advice about places to visit. Would suggest hiring a car, as there are not many amenities close by and walking is difficult with no pavements / fast roads. Getting around by taxi was costly. Didn't realise that Italian taxi drivers start their meters BEFORE they pick you up, so depending on how far they've come from it can be a substantial amount. Trains are cheap, with 2 stations within a 15 min drive that take you to most places.
The accommodation was very clean and hygienic.
Would've been nice to have fresh - not reconstituted juices at breakfast. More options like baked beans, hash browns and more choice for non-pork eaters, vegans / vegetarians would be good.
Had a pleasant stay overall, but would stay more centrally if I visit Milan again.

Leisure Family

10/10

Exceptional

11 Aug 2022

Binita

👍👍👍

One day stay was quiet and nice

Friends_and_family Family

6/10

Pleasant

14 Jul 2022

Francesco

Not a family hotel

Room very small. Not a trip for a family of 5

Friends_and_family Family

10/10

Exceptional

22 Jun 2022

Manuel Alberto

We stumbled upon this place after our Airbnb in Milan was not what we expected. We needed a place that could house 5 of us..as we are a family of 5 with 3 teenagers. It is away from Milan central, but we were happy to get away. From the beginning the staff was friendly and offered suggestions to visit a near by town, which we LOVED. The only thing we wish we had was a car; we had relied heavily on trains and buses while in Italy, and the location of this hotel requires a little more creativity. Luckily, the staff was willing to set up the shuttle they offer or a taxi when not offered. The room was spacious and clean, and we loved the breakfast.

Leisure Family

10/10

Exceptional

08 Jun 2022

Fiona

We ended up in this hotel due to a flight cancellation. Reception staff were friendly and helpful. Check in was smooth and our room was clean and fresh.
You are in the middle of nowhere and although there is a spa on site the charges to use it are quite hefty.
We ate in the restaurant in the evening and the food was excellent and plentiful.
The only negative was breakfast in the morning. Make sure you are down earlier than the advertised time.
The breakfast is served until 10 am. We arrived down at 9.20 am. Although there appeared to be plenty of choice some items needed replenished, such as plain croissants and some of the pastries. They never replenished anything and at 9.30 the staff started clearing away. The coffee machine was switched off at 9.40am
Aside from this it’s a good business/airport hotel.

Leisure Partner

4/10

Poor

17 Feb 2022

Sorimar

The property is really beautiful, the spaces around are clean and the building looks renovated. The price is good and it’s near the airport. We didn’t like the way they managed our situation though.

Leisure Family

8/10

Excellent

20 Jan 2022

Verified traveler

Good place for one night stay

Good place to stay if you’re traveling by car.

Business

8/10

Excellent

18 Aug 2021

Verified traveler

Parking in front of the room was the best feature. The room, however, was very hot and took quite some time to cool down. The pillows were essentially glorified cardboard. I like the quirky touches.

Leisure Family

10/10

Exceptional

12 Aug 2021

Sigalit

Great hotel

Beautiful modern airy hotel.
Great service.
Overall great hotel

Self

10/10

Exceptional

06 Aug 2021

Kenneth

My Italian Experience

The staff were very friendly and efficient. They greeted me each morning when came for breakfast. The manager was very attentive to the customers needs.

Self

2/10

Poor

27 Jul 2021

Verified traveler

AC in the room was not working. I complained many times and they finally sent someone to check only in the evening. AC was not fully functioning. They did not have rooms to move us to. Their only option was to move us to their motel. I will never stay there again

Leisure Family

8/10

Excellent

19 Jul 2021

Simon

great room, well though out concept -=parking in front of your oom - food in rsturant was ok - but starters very expensive 13 euros for a starter..

Business

10/10

Exceptional

09 Jun 2021

ANDREW

Overnight stay

Comfortable stay, large rooms and excellent service by staff.

Friends_and_family Family

10/10

Exceptional

22 Aug 2020

Michael

Wonderful experience!

Was just as we expected! Lovely room, clean hotel, very friendly and helpful staff! Many options for breakfast and delivered to our room! Excellent facilities, including private parking outside the room, a great gym and comfortable cigar lounge. Would definitely choose to stay at this hotel again!

Partner

4/10

Poor

02 Mar 2020

Meli

Don’t let the pictures fool you. We booked a family suite and it’s nothing like what was on the pictures. When I booked it showed a two level family suite, and showed a much nicer room. It made no mention that the family suites were detached from the main hotel. The main hotel is pictured all over Expedia and It is nice, something I would give a 3/4 star rating. what you get when you check-in is completely different. The family hotel is a completely separate hotel and it’s actually a detached motel, and it’s not what is pictured. After checking in we were walked OUTSIDE and directed down the driveway to our room. When I saw the room given to us, I complained, and staff acknowledge that it wasn’t the room pictured in my confirmation and I was told that they were fully booked and couldn’t accommodate the suite that was pictured on my booking. Upon checking in I was asked if we wanted to add breakfast for an additional charge, which we added. I gave the receptionist a credit card to keep on file to add the breakfast charge, however the next morning when we tried to get breakfast we were told that we had not paid for the breakfast and were harassed until we got up to pay. I explained to the receptionist what had happened and gave her a credit card again. I asked her to keep it on file for any room services or charges, however the next morning the whole breakfast situation happen again. At that point it was more work to get breakfast at the hotel we ended up eating elsewhere

Leisure Family

6/10

Pleasant

27 Jul 2026

Marcel

Tous bien sauf le petit déjeuner pour un 4 étoile

10/10

Exceptional

26 Jul 2026

Maria

Really good and nice place and value for money ! I loved that the car is parked privately right at the door / entrance of the room. It makes it so easy specially when staying just for the night . Double floor room with a lot of space and very clean. Also very welcoming staff .

Friends_and_family Family

10/10

Exceptional

25 Jul 2026

Kristel

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