ibis Milano Malpensa Aeroporto

Italy , Milan
Cardano Al Campo, Via al Campo 100, 100
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100 reviews shown

10/10

Exceptional

24 Mar 2026

Michael

Another great stay. Staff is always on top of it. I will use this property whenever i transit Milan.. shuttle to hotel from MXP, easy and a fair price.

Thank you for your great service
.

Self

4/10

Poor

19 Mar 2026

Mirwais

The was building was, the communication was cold at best. The Lobby looks dirty and outdated. The 2 bed was a jo.they split the queen bed in two and there was not any space in between the beds. I was disappointed.

Family

10/10

Exceptional

09 Mar 2026

Jamie

Clean, comfortable hotel five minutes from the airport. The staff were friendly and welcoming and set me up with a shuttle to the airport for my morning flight.

6/10

Pleasant

08 Mar 2026

Yvette

Self

8/10

Excellent

01 Mar 2026

Greg

Yes

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

mark

Pool table, breakfast

6/10

Pleasant

11 Jan 2026

David

La cama es mas dura que el mármol de la basílica de San Pedro en el Vaticano.

Leisure Partner

6/10

Pleasant

01 Jan 2026

José

10/10

Exceptional

05 Dec 2025

Susan

Clean room and just right for getting to the airport!

6/10

Pleasant

25 Nov 2025

Annalese

Room was good for what we needed. 24 hour check in was good although quite far from the airport. Needed to pay for a taxi

4/10

Poor

09 Nov 2025

Andrew

Staff was unfriendly and unhelpful.

6/10

Pleasant

31 Oct 2025

Yun

close to airport

Partner

10/10

Exceptional

31 Oct 2025

Betti

The staff were very friendly. The rooms were clean and comfortable . I would definitely stay there again.

Leisure Friends

4/10

Poor

30 Oct 2025

William

No heat in the room until 8pm then off at 10pm until morning. Electricity went out at one point.

Partner

6/10

Pleasant

30 Oct 2025

jane

Quite expensive for such a basic hotel - couldn’t purchase a coffee. Convenient for the airport but shuttle bus an additional cost. Clean and basic.

Business Friends

6/10

Pleasant

28 Oct 2025

Carol

Very healthy

Leisure Family

6/10

Pleasant

26 Oct 2025

Maria Teresa

Didn’t enjoy my stay there .

Leisure Friends

8/10

Excellent

26 Oct 2025

Jane

Basic accommodation. Basic facilities. Easy access to airport but you need to pay for the shuttle

10/10

Exceptional

24 Oct 2025

Mike

For an airport hotel the Ibis at MXP is pretty good. A good value for sure. Clean rooms, comfortable beds and nice showers.

Leisure

8/10

Excellent

12 Oct 2025

Wendy

The staff were pleasant & helpful. Close proximity to the airport & the room was clean and comfortable.

2/10

Poor

07 Oct 2025

Joseph

Male desk clerk was quite unhelpful when I called on the 5th inquiring about the shuttle about 430PM. He was quasi rude, dismissive and not very helpful. And 25E for a 5 minute ride is utter nonsense. My shower had mold on it and the shower door was broken. And the water temperature was hard to regulate. To be honest it’s kind of a dump. Lastly, I sent several emails to the hotel and not one was returned. Awful. I believe you should give a refund for one night or give me$150 worth of points.

Leisure Self

10/10

Exceptional

06 Oct 2025

Melanie

Clean room nice person

4/10

Poor

05 Oct 2025

Joe

Male at front desk was impatient and discourteous when I called about the shuttle as was the shuttle driver and they charged $30 for a 5 minute drive. Shuttle hours are limited and the hotel is a bit cheesy. Go elsewhere.

Leisure Self

2/10

Poor

05 Oct 2025

franco

Staff not enough to handle the check in

4/10

Poor

04 Oct 2025

Anil

Not even kleenex box un the room.
Paper cups were terrible.

Leisure Partner

8/10

Excellent

01 Oct 2025

rebecca

Nnn

Leisure Family

10/10

Exceptional

26 Sep 2025

Sian

Great

Friends_and_family Family

8/10

Excellent

19 Sep 2025

YUNG-KAO

It met our expectation: a stay to catch an early flight. But you probably need to get dinner a bit further.

Partner

4/10

Poor

19 Sep 2025

Keshav

It took 45 minutes for the shuttle from Malpensa to the hotel to arrive (the ride is only about 10 minutes). When I got to the hotel, I was told that the dining room did not serve dinner and I needed to go to the Novotel next door for food but that was closed. The bar claimed to have sandwiches but they turned out to be shrink-wrapped sandwiches from a vending machine. To top it off, the receptionist made a mistake with my room key and I ended up walking in on an elderly couple lying in bed in their room. So back to the receptionist, who gave me another room. The electronic locks on the doors do not work well and it took about 5 minutes of experimentation before I figured out how to open the door. I do not recommend this hotel. The staff is courteous but that is about all I can say on the positive side.

Business Self

8/10

Excellent

17 Sep 2025

CAROL

PERFECT FOR GETTINGTO AIRPORT ON TIME

Leisure Family

10/10

Exceptional

13 Sep 2025

Kaushal

Excellent

8/10

Excellent

06 Sep 2025

Kyle

Fine place to stay before flying the next day

8/10

Excellent

05 Sep 2025

Melissa

The staff were great and accommodating; however, the shower had mold and a missing cover plate. Also, despite my “non-smoking” room, there was a bit of a funky smell. The 1200 checkout time was nice though.

Leisure Self

2/10

Poor

02 Sep 2025

Bruce

One star experience

No free bottled water. Tap water terrible. Restaurant closed except for tours and suggested i walk across to another nearby hotel. Old decor no fridge in room Rubbish and butts at entrance Worst hotel in my experience

Self

10/10

Exceptional

27 Aug 2025

Catherine

Close to airport

Friends

6/10

Pleasant

26 Aug 2025

Verified traveler

Good staff, average hotel

Fine for an overnight transit stay. Hotel is a bit old and tired. Staff good. Watch out for rip off taxi fees between here and the airport.

Partner

2/10

Poor

18 Aug 2025

Verified traveler

Skip it!

First of all, we were overcharged €25 for the two of us to take the hotel shuttle from the airport to the hotel when on the website, it states that it was €5 a person. Our twin beds were very narrow and very hard with a mattress topper for a mattress--it was only two inches thick. One of the fluorescent lights was flickering in the bathroom. There was a bar at the hotel that had food, but they refused to serve us as they were short-staffed and told us to go next door to another hotel to eat. We were told conflicting information about breakfast being available. At check-in, we were told that breakfast was not available at all, but in the morning, we found there was a breakfast buffet! We didn't get to eat as we had to get to the airport.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2025

Iain

Nothing not to like!

2/10

Poor

08 Aug 2025

gadi

Stay at the airport on a bench

6/10

Pleasant

30 Jul 2025

Patrick

Ras

Ras

Self

6/10

Pleasant

27 Jul 2025

Andrew

The only issue was the swipe cards did not always work even post recoding and staff had a lot of trouble fixing. That said, was a good convenient place. Shuttle should be built into price if possible as some people I met assume this and just another thing. Considering the proximity to the airport is its key attraction the shuttle is interdependent and key to customer satisfaction. Making this as seamless as possible for often weary travellers would be best practice customer service plus better card encoding system. Thank you

Leisure Friends

10/10

Exceptional

24 Jul 2025

Ricardo

Very clean, quiet and comfortable! The staff were very friendly and helpful! Will definitely be going back!!

Leisure Family

6/10

Pleasant

21 Jul 2025

George

Standard.

Don’t use the taxis from the airport, they’re a scam.

Leisure Partner

8/10

Excellent

20 Jul 2025

Hector

Close and convenient, close to Malpensa airport

Leisure Family

10/10

Exceptional

18 Jul 2025

Vinay

Close to airport

Business Family

8/10

Excellent

17 Jul 2025

Akil

Only one pillow and no coffee machine

8/10

Excellent

17 Jul 2025

GIANNI

Manca un frigo in camera

6/10

Pleasant

16 Jul 2025

Fahad

There are crowds of people coming as groups from the airport so sometimes we have to wait for services

Leisure Family

10/10

Exceptional

09 Jul 2025

Terrance

Property was nice

8/10

Excellent

23 Jun 2025

Julia

Overall a fine hotel for a good price.

8/10

Excellent

15 Jun 2025

David W

Ibis is nice

Nothing fancy but certainly clean and had everything we needed. Staff was very helpful.

Partner

10/10

Exceptional

12 Jun 2025

Manoj Kumar

Amazing.
Soundproof rooms

Business

4/10

Poor

08 Jun 2025

Helena

Lots of expectations, because it wasn’t my first time staying at Ibis, and loved the brand, but kind of disappointed because paid for a Premium room and got a standard one.

Partner

6/10

Pleasant

06 Jun 2025

Robert

Ok for a night. Very basic.

Partner

4/10

Poor

02 Jun 2025

Helen

Hotel is located in an isolated town. Need their shuttle service to go anywhere (5€-12.50€ depending on time of day). Shuttles are scarce as they serve 2 hotels and have only 8 seats available. Inside hotel room is ok. Key needed to be reset a few times.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2025

Jason

The hotel is fine. We arrived just after what seemed like an entire plane’s passengers had been brought there. There was only one person working at the front desk so check in took about one hour. Then, when we got to our room, the air conditioning stopped working about 10 minutes after arrival. So we had to sleep in a stuffy room (opening the window helped some.). During the middle of the night, thankfully the a/c returned. If not for the very long wait to check in, the stay would have been better.

Leisure Family

10/10

Exceptional

31 May 2025

Melissa

Reasonable cost and close to airport with a shuttle

Leisure Partner

8/10

Excellent

30 May 2025

jeannette

Nothing special , the property is just near the airport.

10/10

Exceptional

23 May 2025

Verified traveler

The staff was particularly helpful.

Self

4/10

Poor

17 May 2025

Karen

Beds are very uncomfortable and air conditioning was awful … eco friendly does not mean I can’t cool down a room for sleep comfort

Friends_and_family Family

6/10

Pleasant

13 May 2025

Jade

Our stay was okay. It works for just a one night stay which I would assume is the purpose of the property. The bathroom was kind of dirty and mold in the shower. Sheets were clean but we could not get the air conditioner to work. The restaurant was closed as well and it said there were snacks but really did not seeing anything that would be satisfactory. The airport transportation was nice. Probably would not stay again unfortunately but it worked for what we needed at the time.

Leisure Friends

10/10

Exceptional

11 May 2025

Margaret

It was close to the airport. The shuttle was cheap.

Leisure Self

8/10

Excellent

08 May 2025

Maximo

Everything is good

Leisure Family

6/10

Pleasant

07 May 2025

Donato

Dated property in need of a lot of TLC.
Property cater to large group therefore is overwhelming busy at check in

Business_and_leisure Partner

6/10

Pleasant

07 May 2025

Donato

Dated property, OK for a quick night stay to the go to the Malpensa Airport.
Rooms are very Dated and in disrepair.
For a little more money the Sheraton Malpensa is a much better alternative if you can afford it.

Business_and_leisure Partner

10/10

Exceptional

13 Apr 2025

Hugh

Excellent Stay

This is my 2nd stay here and it’s perfect for my needs. I did discover a pizza shop a 5 min walk away that was excellent

Self

8/10

Excellent

10 Apr 2025

Christopher

Fine for a night before an early morning flight.

Leisure Self

10/10

Exceptional

05 Apr 2025

BARRY

Second stay at an ibis this trip. Clean, quick, great breakfast

Business_and_leisure Family

10/10

Exceptional

26 Mar 2025

Edith

Very clean and convenient hotel

Leisure Family

2/10

Poor

04 Mar 2025

Ethan

I didn't appreciate the free downgrade. I prefer to stay in the room I paid for, not a room with fewer perks

Business

6/10

Pleasant

06 Feb 2025

Ngingyu

Not very polite people

6/10

Pleasant

16 Dec 2024

Sung Hee

Honestly did not live up to the expected quality and name of Ibis. I’m not sure if South Korea just has better brand quality or not but I was surprised by my stay here.

Leisure Family_with_children

10/10

Exceptional

07 Nov 2024

Kevin

Easy hotel to get to airport

Leisure Family

8/10

Excellent

25 Oct 2024

Lois

It was fine except for the group partying inside and outside the hotel until 4 am

Partner

8/10

Excellent

23 Oct 2024

Orlando

It was nice

4/10

Poor

22 Oct 2024

anna

Old hotel needs some improvements. I talked to the receptionist Christian he said their AC is not working so when I opened the window the mosquitoes were coming inside and you can hear the noise from outside. No choice but to close it

I called back the receptionist and as if he was tired,
Im not overreacting but when he answered the phone he as if he has some attitude with me I told him about the internet connection l, the last name and the password doesn’t work so he gave me a code instead which by the way their internet is not that good. I just have to use my own data.

The only one thing that I like is the 5 euros per person for the hotel shuttle.

We stayed there for a night we arrived around almost 11pm and left 6am to catch the morning flight we taught we can at least rest and be comfortable for a night but we were wrong. The TV isn’t working either. We paid almost $150 for a night but for me it’s not worth it.

Leisure Partner

8/10

Excellent

06 Oct 2024

Cristina

Close to airport and shuttle for 5€.

Self

8/10

Excellent

02 Oct 2024

Charles

Great hotel

The hotel itself was beautiful. The breakfast was one of the best I have ever eaten in a hotel. Very clean and friendly staff who spoke English. I had to book it at the last minute and the rates were acceptable. My only problem is that it is in the middle of a town with almost no public transportation available. From the airport, Google showed a 2 hour trip! There is a shuttle, but it is not in effect from 2-6 pm!! I landed at 2:30 or so. While they offer another service, it's more expensive than their shuttle and it took an hour to find at the airport.

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Nicholas

We went down on our last day to have breakfast. We arrived about 9 AM but there wasn’t any food. The attendant was still going to charge us, but we told her we would go somewhere else and walked away. The front staff and the hotel lobby was very apologetic.

Leisure Partner

4/10

Poor

24 Sep 2024

Verified traveler

The room had terrible and strong smell of cigarette.
The hotel can not be blamed for some fool smoking in room. However they have to absolutely ensure there is no odour before new guests guven the room. This responsibility lies with hotel to ensure the room feels clean, and with that terrible an dstrong smell , the sleeping was not easy.
J have informed the staff the next day as it was a very quick stop and i just wanted to rest. The said you could have chmaged the room, the idea is how did the cleaner even miss such strong odour! Unless tey are very passuve about this subject.

Business

2/10

Poor

23 Sep 2024

Dritan

1 star hotel

Business

8/10

Excellent

15 Sep 2024

Andrew

It's an airport Ibis, you're not getting anything special. The restaurant in the Novatel over the road is ok, free parking too

Business

8/10

Excellent

12 Sep 2024

Vladimir

Hotel is close to the airport

Leisure Family_with_children

6/10

Pleasant

30 Aug 2024

Mary

I think hotel rooms needed updating. Shower was old and cracked plastic. Towels were not plush and new. we only stayed one night but I’ve stayed at other ibis hotels before that are much nicer.

Leisure Partner

6/10

Pleasant

16 Aug 2024

MYNUL

Room Don't have water bottle in general it should be included. There is no room shoe sliper. It's all good but need some more changes. But reception lady was reall nice person.

10/10

Exceptional

13 Aug 2024

Giacomo

everything was fine and convenient. The price was reasonable

Leisure Self

6/10

Pleasant

28 Jul 2024

Fred

The shuttle service was not available at our arrival time, nor was it at our departure time. It cost 25 Euros for each taxi trip. They advertise as being very close to MXP, but it's not. My tip: spend the extra 50 Euros and get a better room with a free shuttle service.

Leisure Family

6/10

Pleasant

28 Jul 2024

Kathryn

Property was clean, but it was looking a little shabby, there was no tea and coffee available in the room and the dining was not available. But the staff were all fr8endly and helpful.

Leisure Family_with_children

4/10

Poor

27 Jul 2024

Halina

This is an old hotel with very small, uncomfortable beds. The AC didn't work in the first room we checked into, but we were moved to a different room with a working AC. We stayed there for one night due to our flight being cancelled. The staff in the hotel was helpful. I wouldn't recommend the hotel for a longer stay.

Leisure Partner

4/10

Poor

20 Jul 2024

Gabriel

Its summer in europe and you enter a room with the AC shut off, it was a sauna inside the room at check inn. At 10am they shut down the AC from the reception and had to ask them to turn in on again, I had nwvwr seen such behaviour and aggresiib towards a customer. Its the european cheapness with using ac, you are running a hotel and charge for a service if you want to save money go and run a bank not hospitality. And the buffet was terrible, dirty tables screaming children and food quality was poor and not many options it looks like a buffet from a prison.

Business Self

8/10

Excellent

18 Jul 2024

Anel

The value for money at short notice was very good. Staff went out of their way to accommodate my late arrival. The room was clean and the aircon was easy to adjust. My only complaint is about the shuttle bus that was late, and then took another 10 minutes before leaving for the airport.

6/10

Pleasant

12 Jul 2024

Mason

Room key was not working and staff had me running to and from my room to make sure it was unlocking correctly. Turns out room was locked from the inside. Second, shower was not draining and had to be moved to a different room. Staff was accommodating to all these changes and slightly upgraded our room

Partner

8/10

Excellent

08 Jul 2024

Elizabeth

Clean, comfortable and convenient to Malpensa airport. Shuttle service is handy and reasonably priced during the hours it operates. Guest services very helpful with arranging transport after hours to dining. Hotel is in a residential neighborhood so need separate transport to dining. Breakfast option (paid) is good and extensive. Many tour groups use this hotel as a base.

Leisure Partner

10/10

Exceptional

07 Jul 2024

Eve

10/10

Exceptional

04 Jul 2024

Antonietta

Really nice and close to airport for an over night

Business Self

4/10

Poor

28 Jun 2024

Hani

Did not expect an 8 to be this bad
They were very busy so hats off to the staff for keeping their cool
But the hallways were busy all night, parking was full, aircon was making nose but not cooling, restroom was moldy

Business_and_leisure Self

8/10

Excellent

27 Jun 2024

Carlos

El
Aire acondicionado lo
Apagan

Leisure Family

6/10

Pleasant

24 Jun 2024

Mary

Friendly staff. Clean. Price is ok for the proximity to the airport. Bed and the pillow were super uncomfortable. Mattress was hard as a rock. No glass/cup in the toilet. No coffee machine. It would be great if a bottle of water was provided for the amount of money they charge. Specially for people who check in late it will become handy. Breakfast was good.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Allison

Loved it

2/10

Poor

21 Jun 2024

Mario