Name: Holiday Inn Express Milan-Malpensa Airport
Address: Via Francesco De Pinedo - Case Nuove, Somma Lombardo, 21019, IT

8/10

Excellent

26 Jul 2026

Anthony

Stayed here when the flight got in very late at night. Very helpful staff. The shuttle is needed to get here from the airport as it would be very difficult to walk. However we learnt that there is a free bus if you don't mind a 5 min walk between the airport and the hotel. Breakfast was good. Overall good value for money. If you don't have a car, like us, then its not so good for visiting Milan as you have 2 public transport journeys. But for an overnight stay if you get in late at the airport or if you have an early morning flight, it it really handy.

10/10

Exceptional

25 Jul 2026

Shane M

Good breakfast and clean room

10/10

Exceptional

24 Jul 2026

Cheryl

Close to the airport. Convenient shuttle. Room was clean and well-appointed. Staff was friendly and helpful. Not much around. Breakfast was nice.

10/10

Exceptional

21 Jul 2026

Melina

Easy access to Malpensa airport for departure flights. The shuttle is not free, 5 euro per person and you have to make a reservation. If you are arriving by the train call ahead to reserve the shuttle for pickup. The hotel offers a complete breakfast bar in the morning and it was fully stocked and well attended.

Family

10/10

Exceptional

19 Jul 2026

Tonin

Everything
Thank you 🙏

8/10

Excellent

17 Jul 2026

Junior

Everything was good just the internet wasn’t so good

Partner

6/10

Pleasant

16 Jul 2026

Victoria

We stayed for one night because the hotel is situated between the airport terminals, we had an early flight out of Milan the next morning. We inquired about hotel shuttle for pick up from the airport a few days ahead but did not get connected properly. We took the airport shuttle and walked a few minutes to find the hotel which was not visible from the bus. It was a guessing game. We reserved and paid for shuttle from hotel to airport that was fine.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Kalim

Guy at front desk tie WhatsApp video call to help me with shuttle. Awesome

Partner

6/10

Pleasant

13 Jul 2026

Lin

a hotel for over night transit with good price

Partner

10/10

Exceptional

13 Jul 2026

Lopa

Everything was good about this hotel and it was so convenient because it was 10 mins from the airport.

Partner

8/10

Excellent

10 Jul 2026

Adolfo

Faltó agua en las habitaciones de resto todo bien

4/10

Poor

09 Jul 2026

Stephanie

Charged for airport shuttle, food at breakfast was disgusting. Tables at breakfast not cleared. Room was basic for the price. Honestly, it was the very poor quality of food and service at breakfast that gives this rating. Coffee terrible, eggs inedible, orange juice awful, bread awful

Self

8/10

Excellent

07 Jul 2026

Wendy

Excellent stay, very easy to get to from the airport on the free shuttle provided by the hotel or the free airport shuttle, not greatly signposted from the road, however only a couple of minute walk from the bus stop. Staff we very friendly and accommodating, we got an earlier check in than expected. Room was clean modern and well equipped with everything we needed for our 2 night stay. Breakfast had a good selection and staff even made up a take away bag as we were heading out to lake como on an early bus trip. Lots of free parking if needed

Partner

6/10

Pleasant

05 Jul 2026

John

Property was clean initially room no AC fi as lly moved us to new room. Otherwise located close to Airport and met our needs.

Partner

10/10

Exceptional

05 Jul 2026

Craig

Friendly staff, clean room and close to the airport

10/10

Exceptional

05 Jul 2026

Jeffery

The beds were

10/10

Exceptional

04 Jul 2026

Joan

They have a full service restaurant and bar at the hotel.

Family

10/10

Exceptional

28 Jun 2026

abebe

I was pleasantly surprised as I didn't expect this from a Holiday Inn to be honest. The hotel was descent, excellent and very friendly/ helpfull staff. Ate dinner and free breakfast, our American counterparts have a lot to learn from this branch in my opinion!!!

Overall, great experience for a hotel I reserved to spend a night to catch fan early light the next day. Shuttle to the airport for 5 euros was great !!

Partner

10/10

Exceptional

25 Jun 2026

EVELYN

It is near in the malpesa Airport. Shuttle ftom the hotel is 10 euros one way.but over all ok.

Family_with_children

8/10

Excellent

19 Jun 2026

Charlene

We chose to stay at the Holiday Inn because it offered transportation to and from the airport. The stay was fine. Felt like an American hotel and that’s OK. Dinner was very good at the hotel. However, when we arrived, you had to call for the shuttle bus. We called but we’re not connected. We used WhatsApp. Anyway, we started walking to the hotel from the airport; mistake. We should’ve taken a taxi. It was 90. Luckily, an Italian stopped us and showed us where to catch a free bus. The bus took us to a location near the hotel. To say the least, we were dripping when we arrived. We did receive two free drink tickets. the hotel does have regular shuttles during other times, so if you stay here, make sure you plan to either take a taxi if you arrive when you have to call for a shuttle and can’t reach them.

Partner

8/10

Excellent

19 Jun 2026

David

Good clean rooms, nice staff. Main difficulty if getting from airport to hotel is no signs for hotel on access roads. Must locate shuttle pickup area at Malpensa & call hotel for pickup schedule and type of van or bus.

Partner

10/10

Exceptional

17 Jun 2026

Marianne

This was a great overnight stay. The staff at check-in, dinning and breakfast were all amazing. Does need some updating (modern hairdryer would be good)but overall, perfect for a transit hotel.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Danielle

Nice enough stay, needed something close to the airport with breakfast and shuttle service. Room was clean and bed was comfortable.

Con: shuttle service was more expensive per person during certain hours which seemed annoying. The dining area for dinner / breakfast is oddly laid out and they allowed a dog in there while we were eating that kept coming near us. I love dogs but not in spaces where food is fed & my boyfriend is allergic. I guess Italy doesn't have the same standard of sanitation as the US requires legally. The staff gave us the option to move if it bothered us but I'm sorry why should WE have to move? The dog should have to be outside not indoors with food preparation

Partner

8/10

Excellent

12 Jun 2026

Rachel

A convenient place to stay by the airport. It was a little noisy ( landing and take off) but the staff were helpful and room comfortable.

Partner

8/10

Excellent

12 Jun 2026

Larry

No-frills but met all of our needs and more. Modern facility, nice bed, nice breakfast convenient shuttle to the airport, helpful staff

Partner

8/10

Excellent

11 Jun 2026

James

Hotel is ok for staying close to the airport. But be aware there are no walkable food options from 14:00 until 19:00. We arrived hungry at 14:20 and were very disappointed.

10/10

Exceptional

09 Jun 2026

Stephen

Excellent breakfast, especially starting at 5 am, very convenient for joining an all day tour which normally starts early.
spacey guest room, modern washroom. Good location, good value.

Partner

10/10

Exceptional

08 Jun 2026

Teresita

I stayed only one night but everything is was great.

Family

10/10

Exceptional

07 Jun 2026

Sharon

They have the best hot breakfast best I’ve seen! They even have a large pastry bar!

Partner

10/10

Exceptional

06 Jun 2026

Dan

My wife and I spent one night only and it was a very comfortable stay. Breakfast was well assorted, room was clean and staff was friendly and helpful. Would definitely come back here next time. The hotel is a short walk to the airport’s T1-T2 free shuttle. If you have a lot of luggage may want to pay the 5 EUR pp for the hotel shuttle instead.

Partner

10/10

Exceptional

04 Jun 2026

Shelley

One night stay to catch a morning flight. We were able to check in early which was greatly appreciated. The gentleman at the front desk was wonderful-very helpful, friendly and knowledgeable. All staff we encountered was 5star.
Room was very clean and surprisingly quiet considering how close to the airport we were. Only negative is there is not much at all around the hotel. They serve breakfast and dinner but not lunch. There is a small bar that serves nice cold drinks. A short walk to a neighbourhood hotel was recommended for lunch and was very good. We paid 5 Euro each for a shuttle bus ride to the airport in the morning that picked us up at the hotel. There is a free shuttle but it is a short walk away and not well marked. Breakfast was ok but not great. Again, staff is wonderful!

Partner

6/10

Pleasant

03 Jun 2026

Darryl

Convenient to the airport. A bed. Nothing fancy. 10 Euro charge for 2 mile shuttle to the hotel and to airport. Should be free. Free breakfast ok.

Partner

10/10

Exceptional

01 Jun 2026

Lisa

Staff made the stay enjoyable

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Muhammad

Check in process was quick and smooth but as soon as we use toilet then the DISASTER started hand shower was faulty and splashing water all over toilet and make our clothes wet, flush wasn’t working as push button was stuck we call maintenance he came quickly did something and told us it’s sorted second usage of toilet same issue but a bit less now we involved management and they were quite rude and they had only one sentence to say “ WE ARE FULLY BOOKED AND CANT CHANGE THE ROOM AND THIS IS SUNDAY SO WE DONT HAVE ANY CLEANING STAFF” for goodness sake this is HOLIDAY INN we are staying .

Duty manager was so rude as my Mrs said she is going to sleep in lobby as room wasn’t upto the standard and he said FEEL FREE TO SLEEP IN THE LOBBY

This disaster continues until we check out as the shift had changed and new staff were there so we didn’t think to argue them anymore .

It was my 4th stay in the very hotel but this will be my last time .

RUDE MANAGEMENT .

Partner

8/10

Excellent

01 Jun 2026

Ragnheiður Björg

The hotel was clean, good location and helpful staff

Partner

10/10

Exceptional

31 May 2026

dov

Very clean and comfortable room
Breakfast good - could however be improved
Very friendly staff
Shuttle bus should be free of charge as in other airports in other countries, especially being so close- about 5-8 minutes drive Charging 10 euros is unfair!

Friends_and_family Family

6/10

Pleasant

31 May 2026

GITA

We were given the handicap room for some reason. It was not clean

Family

10/10

Exceptional

31 May 2026

Russell

We had a great stay at the Holiday Inn Express near Milan Malpensa Airport. The complimentary airport shuttle was reliable and convenient, with only about a 5-minute ride to and from Terminal 1. The shuttle driver was always on time, making our airport transfers stress-free.

The complimentary breakfast was exactly what you would expect from a Holiday Inn Express, plenty of options to start the day and well maintained. The front desk staff were exceptionally polite, friendly, and helpful throughout our stay, making us feel welcome from check-in to departure.

If you’re looking for a comfortable and convenient airport hotel near Milan Malpensa, this is an excellent choice for the price.

Partner

10/10

Exceptional

30 May 2026

Ingrid B

The property was nice and clean. It is also quite close to the airport. Staff was also friendly.

Partner

8/10

Excellent

30 May 2026

Bonnie

The young man who received us at the front desk was very quiet and for me, it came across as not welcoming. The facility was clean and the room was beautiful but there was not a comfortable sitting area to lounge about in. The included breakfast had salad and sandwich supplies, sweet breads, fruit and an unending supply of Nutella but the scrambled eggs were soupy and not appealing. Our bathroom was lean but the outlet didn't work and there was a little light that is permanently on so you couldn't darken the room. Even if you closed the door it shone through the windows area.

Friends_and_family Family

8/10

Excellent

30 May 2026

Herbert

Directions from staff on how to get to the hotel from airport were confusing and misleading. Ended up on wrong bus and dumped at a parking lot area, not the hotel.

Partner

10/10

Exceptional

27 May 2026

mildred

El hotel está bien mantenido las camas son buenas está limpio y cómodo bastante espacioso el desayuno es un plus! Y la cercanía al aeropuerto es una grand ventaja con servicio de shutter fantástico y por muy buen precio! Lo recomiendo y lo volvería a usar. La muchacha del front desk muy amable.

Family

2/10

Poor

26 May 2026

Ana

Staff would not help clear a double booking. While told one booking was done with expedia.com, Expedia did not show any bookings on the account. The hotel was ok but the honesty and willingness to assist could have been better. Had they helped clearing the misunderstanding, they would have gained a loyal customer. I go to Milan often.....

Friends_and_family Family

6/10

Pleasant

23 May 2026

Charles

It was ok. Not gonna blow your socks off. But as a place to bed down after a flight, could be far worse

8/10

Excellent

21 May 2026

Alan

We had a mixed experience at this hotel. We called the hotel to get a shuttle pickup in the afternoon after landing and the shuttle never showed up so we ended up boarding the airport shuttle bus which had a drop off not too far from the hotel. We had dinner in the restaurant and food was good and the wait staff were attentive. Our room was fine for an overnight stay and we slept well. The breakfast buffet opened at 5:00 am which is nice for early flights. We took the shuttle to MXP with no issues so overall the stay went well.

Partner

6/10

Pleasant

20 May 2026

Stephen

Spent two hours at the airport trying to get thier shuttle. Breakfast is European and not the traditional express I was hoping for. That being said hotel was clean and convenient

10/10

Exceptional

20 May 2026

Lidia

Our room was nice and clean. Bathroom was new and very clean, very good shower.
The staff were very helpful. Good breakfast from 5:00 AM which is good for early departure.

Family

6/10

Pleasant

19 May 2026

Natalia

Breakfast was good. Only problem
Was not enough information about how to get to property from airport.

Family

6/10

Pleasant

19 May 2026

Raymond

I stayed at the Holiday Inn Express and found the experience to be mixed. The room itself was acceptable and met basic expectations, but there were a few notable issues that should be addressed. The pillows were very uncomfortable and made it difficult to get a good night’s sleep.
More concerning was the condition of the bathroom. It appeared to need attention, with visible damage to the grout and tile, likely from past leaks. This gave the space a worn and poorly maintained feel.
Overall, while the room was adequate, improvements in maintenance and comfort would make a significant difference.

Friends

10/10

Exceptional

18 May 2026

Marie-Eve

Belle place pour dormir , très silencieux. Nous avons bien apprécié le déjeuner

Partner

8/10

Excellent

17 May 2026

TOMOATSU

When I visit Milan for my business trip, I usually stay at the Sheraton Malpensa. However, the price of the Sheraton was extremely high on my previous trip, so I searched for another accommodation and found Holiday Inn Express Milan-Malpensa. The cost performance was suitable and affordable for the stay. So, I was happy basically with my stay. The staff at the reception and restaurant were very supportive and friendly. One thing I would like to ask for improvement is to allocate a safety box in each room.

Business

6/10

Pleasant

16 May 2026

Kaushik

The room was very warm and the air conditioning was not working so we were not comfortable.

Family

6/10

Pleasant

12 May 2026

Benoit

Nice staff

Partner

6/10

Pleasant

08 May 2026

Nicholas

The hotel is quite modern, offers decent breakfast and the reception staff were very friendly.
Only issue I experienced is that a guy entered my room after had checked-in. When he saw that I was in there he said “excuse me” and left. As I was relaxing in my bed at the time I couldn’t see who it was, it could have been cleaning or maintenance staff or it could have been that the room was accidentally assigned to another guest. All I know is that the person had a valid key and did not knock, so thought that the room was empty.

Partner

6/10

Pleasant

02 May 2026

Thomas

wifi totally sucked shuttle great breakfast great

10/10

Exceptional

02 May 2026

Shaelyn

Clean rooms with excellent staff!

Partner

8/10

Excellent

28 Apr 2026

Ann

The bartender was very rude. He was talking about me to
receptionist in Italian not realizing I understand Italian.
I made a comment that I understood what he said and he didn't care.

6/10

Pleasant

28 Apr 2026

janice

It was clean. Beds comfy. Easy access to the airport. Restaurant did not have .much of a menu and the prices were way to high and the servings not that big

Partner

6/10

Pleasant

26 Apr 2026

Marshall

The rooms have very few electrical outlets for charging all devices a traveler carries.

Family

10/10

Exceptional

26 Apr 2026

Shel

The hotel was perfect for the day before or after a flight into Malpensa. There is not much around the hotel but breakfast and dinner at the hotel were excellent.

Partner

10/10

Exceptional

24 Apr 2026

Pat

The staff was helpful, the one was clean. Easy to pick up a shuttle to take to the airport. More challenging to get from the airport to the hotel, however. All in all would recommend.

Partner

10/10

Exceptional

22 Apr 2026

LIANA

Everything was great. The shuttle to the hotel is free but to the airport you must reserve and it’s 10 Euros per person.

Partner

10/10

Exceptional

21 Apr 2026

Juan

Very well located. Clean, comfortable, a nice restaurant with good food and service. Easy to go to / from the airport

Partner

8/10

Excellent

19 Apr 2026

Rogerio

Good for a near airport stay.

Friends

10/10

Exceptional

17 Apr 2026

Jamal

Very clean room

Self

8/10

Excellent

16 Apr 2026

Tia

Place was great. Lots of options for the breakfast, though not the greatest.

8/10

Excellent

16 Apr 2026

Peter

Only complaint gangs of noisey cab drivers on the terraces from time to time not purchasing anything. Needs policing.

Friends_and_family Friends

8/10

Excellent

15 Apr 2026

Shaw

The food in the restaurant is mediocre; the “hotel shuttle” from the airport never came after 3 phone calls and an hour wait! The property is 3 minutes from the Airport

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Oriana

Breakfast was good, we had a difficult time getting to hotel because it wasn't very clear about the shuttle and where to get it and times. But overall it was a very short but decent stay.

Family

10/10

Exceptional

11 Apr 2026

LAURA

love this hotel for its daily rate and closeness to the airport. i stayed the whole week before flying out and took the bus into central station Milan every day. it was easy and the bus and shuttle back from the airport was great. i will book again if i go to Milan instead of paying so much in the city. bonus is the free daily breakfast, clean and quiet.

Family

6/10

Pleasant

07 Apr 2026

Sugey

This is to everywhere

Family

10/10

Exceptional

06 Apr 2026

Steven

I stayed at this hotel very close to the Milan airport (MXP) overnight for a morning departure. Check in was easy, there was a bar for drinks in the evening, breakfast was good, and the free shuttle took just a couple minutes to get to the terminal. Being essentially on-airport, there is some airport noise (planes and trucks beeping) but it was acceptable. I would stay again.

10/10

Exceptional

06 Apr 2026

Sani

Very clean and restful place to stay in between flights.

Self

4/10

Poor

06 Apr 2026

Angie

Terrible service at the reception about the shuttle, each person tells you a different version. Not clear instructions in the property details in e pedia, on top of that they charge you $10 per perdon for a 3 min drive… at terrible wifi internet, only stayed here bc is close to the airport

Partner

10/10

Exceptional

05 Apr 2026

Deniz

Easy access to the airport and some good local restaurants. Property was clean, room was spacious. Good deal for the rate. I would recommend.

10/10

Exceptional

04 Apr 2026

Maria

Always an amazing stay. The convenience of being so close to the airport terminal yet peace and tranquility is second to none.

Partner

10/10

Exceptional

27 Mar 2026

Matt

Great

10/10

Exceptional

22 Mar 2026

Karen

With an early flight in the morning, we stayed at Holiday Inn Express Malpensa, and it met our expectations. Check in staff was the most efficient I have worked with in a long time, and she did not miss a beat! After a long train trip with transfers, we were hungry and tired. I did not expect much from this simple corporate hotel cafe, but darn if the spaghetti with pomodoro sauce wasn't great! Rooms are basic, but you have what you need, with excellent staff to make sure you make your flights.

10/10

Exceptional

19 Mar 2026

Alma

Only spend the night. Did not get to go anywhere

10/10

Exceptional

11 Mar 2026

Yahaira

Great!

8/10

Excellent

11 Mar 2026

Tatyana

It is very convenient if you have early flight.

Family

10/10

Exceptional

10 Mar 2026

Francesco

Close to the airport very convenient

Self

10/10

Exceptional

06 Mar 2026

Shoshana

Convenient location. Staff was helpful and courteous.

10/10

Exceptional

25 Feb 2026

Michelle

Clean, easy shuttle, clean room.

10/10

Exceptional

21 Feb 2026

Juliano

Room spotless. Front desk excellent with a good communication. Breakfast excellent and overall amazing for waiting for the flight on next day.

Family

6/10

Pleasant

21 Feb 2026

Rebecca

The pull out couch bed was terrible, just full of springs and not comfortable to sleep on. Please get foam pads to place on top of the springs so that travellers can get a proper rest.

Family_with_children

10/10

Exceptional

19 Feb 2026

Madison

Two thumbs up, clean, quiet and not even five minute walk to/from the airport

Self

10/10

Exceptional

18 Feb 2026

simon patrick

Excellent location, great Staff, and clean hotel

10/10

Exceptional

17 Feb 2026

Charles

Clean tromp easy check in, great breakfast

Partner

10/10

Exceptional

17 Feb 2026

Anna Maria

Yes

10/10

Exceptional

17 Feb 2026

GREG

On-site restaurant and bar is convenient

8/10

Excellent

17 Feb 2026

Valerie

Room was clean and breakfast was good.

10/10

Exceptional

16 Feb 2026

Eduardo A

All was perfect and the staf extremely attentive.

Self

10/10

Exceptional

14 Feb 2026

Iain

Helpful and welcoming staff., great room and close to T2.

10/10

Exceptional

13 Feb 2026

Peter

Everything was excellent. Loved the breakfast!

Leisure Family

2/10

Poor

13 Feb 2026

Chung-Yi

The worse Holiday Inn Express

I booked a room at this hotel then I sent messages to confirm the room I booked has two separate beds. No response. I kept sending more than 20 messages, literally 20, in the following days; still no response. At the time I checked in the hotel, I request to speak to the management. There was no manager at the hotel.

The air con control panel at the room is broken. Stains on the carpet in the corridor are found. This particular Holiday Inn Express has serious management problems. I have stayed at many Holiday Inn Express and IHG hotels. This one is definitely the worse one.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Sergey

It was good and comfortable, but shuttle service was running on pre- order only and for a charge

10/10

Exceptional

03 Feb 2026

Rania

All in all it was a good stay.

Business Partner