Idea Hotel Milano Malpensa Airport

Italy , Milan
CASE NUOVE SOMMA LOMBARDO, Via Della Chiesa, 27
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100 reviews shown

10/10

Exceptional

28 Feb 2026

Thomas

Yes

Self

4/10

Poor

22 Feb 2026

Carmel

Room felt very dirty. Uncomfortable beds.

Family_with_children

10/10

Exceptional

21 Feb 2026

Thomas

Clean room w/small fridge. No microwave or coffee maker. Entire staff was friendly and accommodating

Self

6/10

Pleasant

08 Feb 2026

Andrea

Great shuttle service too and from the airport €5 euro extra per person. The hotel is tired but I guess reasonable for the price. No tea/coffee making facility either. Our room was large but smelled musty if I’d have been staying more than the 7 hours I was in the room I’d probably have found more issues.

4/10

Poor

03 Feb 2026

IDLIR

Room amendies bathroom

Business_and_leisure Self

8/10

Excellent

31 Jan 2026

Taofeek

clean room is okay

10/10

Exceptional

19 Jan 2026

Magdalena

Lovely staff, convenient location and a frequent private shuttle. Breakfast has a nice selection. The building is quite outdated, as well as rooms, but it does the job.

Leisure Friends

8/10

Excellent

06 Jan 2026

Melvin

Good hotel to stay if you need to be near airport. Staff was helpful and had good attitude.
Room was in good condition and proñerty has a bar, restaurant and a shuttle service to airport.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Margaret

Room was adequate but seemed grungy. Shower was nice and beds were comfortable. Pizza in the bar area was fine for a quick bite (and staff there was nice). It worked well enough for a short overnight before catching an early flight. Shuttle was very convenient.

Family

10/10

Exceptional

26 Dec 2025

Oleg

Quick and professional

Leisure Family_with_children

8/10

Excellent

20 Dec 2025

James

Yes

Self

10/10

Exceptional

18 Dec 2025

John

Good!

2/10

Poor

16 Dec 2025

Catherine

Bed bugssss!!! 😫😱
No shower curtains! Nice staff, but helpless with the bedbugs situation

Business

10/10

Exceptional

11 Dec 2025

Dr Christopher

clean and spacious

Business

10/10

Exceptional

05 Dec 2025

Alberto

Food was great at the restaurant. We didn't have breakfast because we left very early.

Leisure Family

8/10

Excellent

06 Nov 2025

Mark

Clean room, clean bathroom but impossible shower configuration.

Partner

6/10

Pleasant

05 Nov 2025

Diana

First- call for car service, it is absolutely not safely walkable. They have a service for 5€. Pay it.

Business_and_leisure Partner

4/10

Poor

04 Nov 2025

Simon

The beds were comfortable, but the room had a mouldy smell upon entry. We located the mould (near to the window) just before we checked out. The tv only had channels in italian. Unfortunatey the 4 star rating felt slightly incongruous with our experience of the hotel.

Leisure Family

6/10

Pleasant

01 Nov 2025

Frederick

The hotel was good and met all our requirements for our one-night stay. It is conveniently located near an outstanding restaurant named Samacanda. I highly recommend this establishment to all.

I selected a single room equipped with two double beds. The room offered ample space for six suitcases and featured a reasonably sized bathroom. However, the absence of a shower curtain was quite unusual, leading to potential water spillage in the bathroom when opting for a shower over a bath.

The hotel also offered transfers to the airport at €5 euro each per a person therefore we booked the 6am transfer which was prompt and manged to accompany all 6 suitcases.

Definitely would recommend for minimum 1 night stay as it is an airport hotel nothing much to do around .

Leisure Family_with_children

8/10

Excellent

01 Nov 2025

Katrina

Good checkin, good staff and decent rooms.

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Michael Todd

Check in was very efficient, the room very clean, bed was comfortable and the room was quiet. Only had cappuccino before we left for an early flight but did have dinner the evening before. The menu has many different choices and the bar is fully stocked. Absolutely nothing at all wrong with this hotel for a night before a flight.

Partner

2/10

Poor

27 Oct 2025

Yudizza

The experience was disappointing. The bed was very uncomfortable and the noise made it impossible to sleep. For the price, I expected a much better stay.

Leisure Self

2/10

Poor

25 Oct 2025

Thomas

The bed too hard and the pillow too thin to sleep. The shower difficult to use. I needed rest and gained little. I cannot recommend this hotel.

2/10

Poor

22 Oct 2025

Trevor

The toom we were assigned had a broken thermostat and was hotter than the desert, both days we stayed. We mentioned it to the staff members but they suggested just turning it off as a solution. They said that they shut it off from a station behind the reception counter they did nothing, to rectify the situation. We brought it to their attention a couple of times to no resolve. I will be contacting Expedia when I’m done travelling and have more time to address it. I will be looking for compensation for our stay as it was very disappointing. We were told that the room was one of the “older ones” and were placed at the back of the hotel on the first floor right above their recycling bins that they continually used at the most inappropriate times of the night and early morning?! The first nights dinner was also disappointing in the fact that the staff was very brash at collecting/cleaning the table after our first course and removed my son’s cutlery of his dishes and basically threw them down on the place mat in front of him as opposed to just clearing the plates and giving him a new set of cutlery. When I finished the other lady attendant did take my plans cutlery away and brought me knew cutlery for my second course, (the way it should be handled). We were led to believe by their posting that the shuttle to the airport was provided by the hotel until we were surprised to find out when getting on the shuttle that there was a $5 euro charge??

Leisure Family

8/10

Excellent

17 Oct 2025

Elvira

No, it was not. Breakfast was a bit better than dinner...but not great. The place was filthy...stains on the floors, extra hard pillows...sad looking comforters. I would never recommend it to anyone or would I go back. The shuttle was Euros 5 and the driver left me on the opposite of the airport, even though I told him I was flying Delta, which departs always from the same gates. Stay away from that hotel...FILTHY!

Business_and_leisure Self

10/10

Exceptional

17 Oct 2025

Gustavo

I only stay for a few hours to catch an early flight , the fact that has available shuttle to the terminals every 30 min is very convenient.

Leisure Family

8/10

Excellent

11 Oct 2025

Doron

Good service

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Ruth

The room was quiet, bed was comfortable, able to control room temp. One of the shower handles was broken and the shower drained so slowly we were afraid it was going to flood the bathroom. Notified management. The on site restaurant was the big surprise! Had a delicious salmon dinner , my husband had the Milanese osso buca. The breakfast buffet offered many hot and cold options-enough to carry us through the day. We also appreciated the shuttle to and from the airport. We’d stay again!

Partner

10/10

Exceptional

08 Oct 2025

suzuko

Whenever I go to Italy. I fly in/out Milan. Every time I go to Milan to transit to somewhere in Italy, I stay this hotel. close to the airport and shuttle bus every time I come to Italy. The room is spacious, very clean. The breakfast is served from 5 am. Even thought your flight is very early, you won't miss a fabulous, full breakfast.

Self

10/10

Exceptional

08 Oct 2025

Katy

Quick

2/10

Poor

01 Oct 2025

Margarita

The entry door lock was broken. We were sold a room with a broken door, and since there was no other room available when we arrived at 2 a.m., we had no choice but to sleep in the room despite the risk that anyone could have entered by mistake. It was obvious the lock was already known to be broken, as it was taped when we approached the door. Our room number was 1108. Very disappointed.

Partner

10/10

Exceptional

24 Sep 2025

suzuko

The best hotel in Milan near the airport

Whenever I come to Milan, I always stay at this hotel near the airport. There is a shuttle bus from the airport (5 euro). The stuff is very friendly; the room is clean. the fabulous breakfast is served from 5-10. When I have to leave early morning, I can still have a breakfast. Perfect!!!

Self

8/10

Excellent

24 Sep 2025

Lolita

Good hotel

8/10

Excellent

20 Sep 2025

Natalie

Simple, comfortable but not exactly near airport

Room was clean and comfortable. Bathroom big and clean.

But it’s an absolute nightmare to get to from airport. It’s only 2.4km but taxis wanted €25. The hotel does have a shuttle but this needs to be highlighted more, otherwise it’s a taxi or local bus and that then involves a 750m walk

Self

6/10

Pleasant

20 Sep 2025

Terence

It’s ok for one noght

Pretty average hotel. Staff were lovely but pretty noisy rooms. Not sure about not having a shower curtain. Breakfast was ok. Make sure you book the airport shuttle or the cabs will charge a fortune

Partner

8/10

Excellent

16 Sep 2025

Heenal

Agreeing with fellow reviews, it was a bit of a trek to get to the hotel from the airport, we did not know about the shuttle on the way there, on the way back the lady kindly dropped us otherwise it would have been an hour wait for 5EURpp.

Room was very clean and spacious and we were also given a twin room with two queen-sized beds – which was great.

The air conditioning was good as well as the lovely hot shower, breakfast was decent, did the job.

Good value for money and friendly check in staff.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Neil

First room had a problem but they solved it immediately. However, there is a bell tower close by that rings on the hour and half hour....so it may bother some

Leisure Family

10/10

Exceptional

14 Sep 2025

anthony

Restaurant was great food was excellent

Leisure Partner

8/10

Excellent

12 Sep 2025

Luigi

Good shuttle service to airport.

Leisure Family

6/10

Pleasant

07 Sep 2025

Clare

The rooms are clean and functional, however for an airport hotel it’s not convenient to the airport, the shuttle they provide is 5 euros each.
Breakfast is not great.
I’m sure there are better options out there.

Family

10/10

Exceptional

06 Sep 2025

Richard

Conveniently close to the airport although not really walking distance. Had to rely on the shuttle bus which cost 5 euro pp.

8/10

Excellent

05 Sep 2025

Artur

Quiet and clean

Business_and_leisure Family

8/10

Excellent

03 Sep 2025

Monika

When i booked the hotel it was saying that it was only 17 minutes walk from the airport, whan infact it was 35 minutes and you have to walk on a busy road without any pavement.

The hotel was clean and bed comfortable. However, it's proximity to the airport and a church meant it was noisy, planes taking off every few minutes and the church bell was going off every hour. There was no kettle and you had to pay €2.00 for a bottle of water from the fridge.

Leisure Self

10/10

Exceptional

02 Sep 2025

Vincenzo

I was satisfied and I think I will have the opportunity to use this hotel again.

Leisure Family

4/10

Poor

18 Aug 2025

sameh

Very bad

4/10

Poor

12 Aug 2025

Adrian

Room overlooked untidy waste bin area. Factor in Shuttle bus cost from airport family of four is extra €40 for 10min trip. Does not run to timetable as was 40mins late. Reception hung up on my when checking location. Breakfast average at best. Won’t be returning

Leisure Family

4/10

Poor

09 Aug 2025

Joseph

There was mold in the shower, thus ruining the whole purpose of sleeping a few hours and showering before our flight. This hotel only survives because it is the nearest to the airport. Seemingly every room was booked, but every guest shared the same thousand-yard stare of disappointed tourists. Don’t make the same mistake we did, in that we thought it was closest to the airport and the pictures were ok. It’s not. There has not been one ounce of maintenance done on this property in years. They simply exist on tourists coming in by the busload, with no expectation of a single repeat customer

Family_with_children

10/10

Exceptional

08 Aug 2025

Verified traveler

Convenient location, close to airport

The food options for the breakfast were pretty decent, and early enough before catchinf the shuttle to the airport.
Booked a queen bed but ended up with two double beds, where one was less comfortable then the other.
The shuttle service was very convenient.

Self

10/10

Exceptional

08 Aug 2025

Verified traveler

Great place for an overnight stay

The bed was pretty comfortable and the bathroom was decent. Everything was clean. The check-in process was very easy and the individual who checked me in was nice.

Self

4/10

Poor

08 Aug 2025

Amy

Very convenient to the airport however it was very costly to take their shuttle service. $24 for 4 to go less thank 2 miles. The beds were awful. they both sank in the middle of them and we were given only 2 pillows per bed. The shower DID NOT drain. We had to stop the water 3-4 times each time we showered so it could slowly drain down. Stood there, cold waiting for it to drain to start the water again.

Leisure Family

10/10

Exceptional

08 Aug 2025

Syed

A must Retry

Staff was amazing. Airport shuttle service is awesome for non-drivers. €5 per person and that too every half and hour 24/7 service. Breakfast was also good compared to others in market. Reception staff is professional and helpful.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Sonja

Not that clean… everything old

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Susan

All good

4/10

Poor

27 Jul 2025

Angela

Great room…bad food

The actual hotel was good. The room was exactly the amount of space me and my family needed. The temperature we were able to control in the room. The bathroom was amazing. However, when I woke up in the morning, there was the smell of cigarette smoke in the halls. I had to pay for breakfast, which was €10 per person. The food was subpar. The coffee was burnt. I could not eat any of it. My children wound up eating cereal. The bacon was undercooked and the eggs just didn’t even smell right or taste right. I also had to pay for transportation from the hotel to the airport and it is the hotels minibus. It was part of the listing, and I didn’t think I had to pay extra for it. Especially after spending the amount of money I spent for just one night.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Jose

Pretty cool hotel for sleeping

2/10

Poor

25 Jul 2025

Shauna

The description of the Idea Hotel Milano online definitely did not align with the actual hotel in person. The rooms were in poor condition and poorly maintained. The Wi-Fi was inconsistent. I was not able to access any websites because of the constant dropping of my connection. The employees at the front desk were not very friendly. They gave us incorrect information regarding shuttle bus arrivals and instructed us to walk over to the Holiday Inn hotel to catch a shuttle bus. That shuttle never came and we ended up having to walk quite a distance to catch the bus. Do not give people incorrect information. If you do not know say so. I will never ever stay at this establishment again.

Leisure Family

6/10

Pleasant

25 Jul 2025

IONUT

Well what can I say. Very average hotel. Good for a night only. Decent breakfast nothing wow. Rooms basic and dated. Price should be less for what u get. The only other positive is that is a shuttle to/from airport but is paid (5 EUR/pers/one way). Also don't forget that is a night turist charge per person of 1 EUR. I know is not much but ads up to other things don't forget. Free parking around. I think if u park in the \"official\" parkimg is a fee after a certain time. Apparently is a charge of water bottles in the room of 2 eur/bottle but to be fair the guy from reception offer us as a gesture of good will for free. Btw if u want to walk from airport to hotel is a bit tricky because u need to walk on the road for a while and then on a path so think about it.

6/10

Pleasant

21 Jul 2025

Jose Luis

I don't like the place a little small

Leisure Family

6/10

Pleasant

18 Jul 2025

Kushla

It is what it is - an airport motel.

Leisure Family

10/10

Exceptional

14 Jul 2025

Daniel

Stayed one night, it was ok

10/10

Exceptional

14 Jul 2025

brian

Clean and quiet.

Leisure Family

10/10

Exceptional

12 Jul 2025

Sergio

Comfortable hotel by mxpt

I arrived late and left early in the morning, not much time spent at the property but was good enough for a short sleep and a nice shower. Convenient location to MXP and has a shuttle bus for €5 euro each way. I would definitely lodge here again if the situation arises.

Self

10/10

Exceptional

11 Jul 2025

catalin

Close to the aeroport.

Leisure Family

10/10

Exceptional

01 Jul 2025

Nadir

Everything was good.

Leisure Partner

8/10

Excellent

28 Jun 2025

Judy

Staff was very nice

Leisure Family

8/10

Excellent

22 Jun 2025

Alexander

Adequate price/quality

8/10

Excellent

16 Jun 2025

Steven

Stayed here a few times before flying out the next day. Good Value

Leisure Self

10/10

Exceptional

10 Jun 2025

Mark

Kitchen and waiting staff were really nice but the reception lady was

10/10

Exceptional

07 Jun 2025

Marlene

Very nice basic hotel close to the airport. The restaurant is very good. The staff is very friendly.

Self

10/10

Exceptional

06 Jun 2025

Vadim

An excellent solution for those who have a night flight.

Friends_and_family Family

4/10

Poor

05 Jun 2025

Dientje

Very ordinary property. Shower leaks all over the bathroom floor, towels were old and thin and room smelled damp.

Leisure Partner

4/10

Poor

29 May 2025

Carolina

The hotel needs updating and repair. It is not worth the almost $500/night fee. Not using this hotel in the future.

Leisure Family

8/10

Excellent

15 May 2025

Denise

It was perfect location for Malpensa airport, the hotel bus transfers were easy from the hotel to the airport and only €5 per person but we couldn't find it for getting to the hotel so paid €15-20 per trip in taxi

Leisure Partner

4/10

Poor

12 May 2025

Antonella

Hotel needs to invest in rooms and bathtub safety

Near MXP. Large hotel with self parking. Looks well kept, however, rooms are dated and mattress and pillows extremely hard. Had neck and back aches. Only one sheet between me and stained mattress. No bed bugs found. Staff extremely nice and professional. Asked for extra sheet and softer pillow. Had a high step in tub with no shower curtain. Advised hotel they need to install anti-slip strips as I slipped badly four times. Would put a towel in tub for safety. Had to use one bath towel to mop up floor. Room was clean and very basic. Breakfast was good except they leave out yogurt and butter without refrigeration. Gave me stomach problems. Need to refrigerate all dairy! Airport shuttle available for small per person fee (minors free) every 30 minutes. Nothing in walking distance except an extremely good restaurant with a two minute walk. Recommend reservations or going early. Paid Euro500 for two nights. Gas station on road to airport to refuel. Crazy priest who rings church bells next door until late. Said city cannot do anything. Ask for room on opposite side which I could not hear them. Countryside views. Based on condition of mattress and pillows, no bed protector, and dangerous tub, I would not stay again and give 1 Star. Front desk staff 5 Star for great attitude to help. 5 Star to cafe and cleaning staff for their efforts. Although, please refrigerate your dairy!

Self

10/10

Exceptional

12 May 2025

Dorde

They did not put me in booked superior room with bathrobes as advertised on your site, but the room itself was very good, maybe a bit worn and the safe did not work. I also did not like the chaid, which was very cold to sit on.

Everything else wad really good: receptionists, wending machines, breakfast, proximity to the airport, transportation options, location, peace and quiet and the price.

If you want to have a city break this is a far better option than to pay double price for a much worse hotel in Milan.

Leisure Partner

8/10

Excellent

11 May 2025

Denise

A convenient hotel close to Milan Malpensa airport. We arrived tired and hungry, at about 8pm, we didn't want a meal just a sandwich or similar. We asked at the bar and they supplied a small bowl of crisps and peanuts , not great when you haven't eaten all day

Leisure

10/10

Exceptional

27 Apr 2025

Yelena

Great location if you need to be close to the airport. A great bonus, that breakfast was served starting 5am. Was great to have breakfast before my early morning flight. Airport shuttle is very convenient, and was only €5

Leisure Self

6/10

Pleasant

13 Apr 2025

Aimee

Stopped here for two nights in between our stay going to Sicily. The hotel is OK. The service is excellent, the restaurant has excellent options. The beds aren’t that comfortable and the room was hot but overall I would stay again as it’s close to the airport.

Leisure Family_with_children

6/10

Pleasant

11 Apr 2025

anthony

It was fine. Excellent restaurant nearby!

Front desk gave excellent service. The exterior of the hotel almost looked post Soviet block. Older neighborhood but was safe. Room was dated but clean. Funny point. There was a restaurant not 50 m down the street. That was the best place we’ve eaten at since we have been in Italy!
Restaurant is Samarcanda👌😘

Partner

6/10

Pleasant

11 Apr 2025

Anne

Could not connect with the hotel van from the airport to the hotel. Made several phone attempts and no answer. Had to take a costly taxi for a five minute drive. Hotel stated that the number we were calling was to the driver but those were the directions stated on the their site. Staff at the hotel were pleasant.

Leisure Partner

6/10

Pleasant

10 Apr 2025

Lynsey

Reasonably priced and near airport. Handy airport shuttle (look on website for number to phone / where to find as confusing at airport). Only 1 pillow in hotel, unhelpful receptionist when asked for another. Asked me to come down to reception & hung up while I was speaking to tell me I couldn’t get one as the cleaning staff had gone home.

Leisure Friends

6/10

Pleasant

10 Apr 2025

Michael

It is what it is, an airport hotel. But when booking, don’t expect anything else.

Leisure Family

6/10

Pleasant

06 Apr 2025

Keith

Worked for a prefight stay. Air conditioning was broke and room was 100f. Could be a nice place with some cleaning,paint, and lawncare. Restruant and bar were very good.

Leisure

8/10

Excellent

02 Apr 2025

Wendy

Close to the airport and a great restaurant nearby. They do charge for shuttle service.

10/10

Exceptional

01 Apr 2025

RICARDO

Amazing

4/10

Poor

26 Mar 2025

Jocelyn

Friendly staff and easy check in. The room was unfortunate and in need of repairs. The bathroom appeared to have issues which were just painted over / railings were falling off the wall.

Leisure Friends

4/10

Poor

16 Mar 2025

Verified traveler

Very tired, poor rooms, thin sheets, awkward location. Staff polite.

Business

10/10

Exceptional

11 Mar 2025

Radoslav

Nice hotel, serve the need, will use again if needed

Leisure Family

6/10

Pleasant

09 Mar 2025

MICHELLE

Perfect for when needing to fly out. Next to airp

The hotel was fine for what we needed it for. Staff was nice. I wasn’t aware that we needed to make parking arrangements. They had parking on the side that was full but there was street parking which was fine as well. It was a little dated. But other then that with was okay and plus is that it’s next to the airport. We were able to organize our luggage situation while the kids slept and we at the airport in less than 10 mins.

Friends_and_family Family

8/10

Excellent

05 Mar 2025

Nga

The Hotel has a shuttle bus to go to Malpensa airport every half an hour. It is very convenient when you have to go to the airport very early in the morning. The room is big with two queen beds. It is quite far from the Milan center.

Leisure Self

10/10

Exceptional

26 Feb 2025

Samantha

Although check in took a long time, the staff were very helpful and the location was great for the airport as long as you are happy to pay the extra EUR5 per person for the transfer bus which was very regular and on time. There is also a brilliant restaurant a few 100m from the hotel, but needs to be booked in advance, but the food is outstanding and very reasonable.

Leisure Family

8/10

Excellent

23 Feb 2025

Max

Ok hotel for a one-night stay before a flight. Has a restaurant on property, which is convenient. Rooms are clean, if simple, but ours was too hot (in February) and the a/c unit would only put out heat no matter what temp was set. We turned it off entirely in the end and eventually the room cooled to something resembling acceptable. The area around the hotel is basically an abandoned lot, but there is free parking available, which is a plus if you have a car rental, as we did.

Leisure Family

6/10

Pleasant

22 Feb 2025

Stefan

Feedback

Accommodation was very uncomfortable for us due to the high temperature in the room. Unable to adjust it from the the remote control.
We had to keep open the window to cool it down.

Friends_and_family Family

8/10

Excellent

19 Feb 2025

Shaun

Convenient hotel for airport. Reliable transfers.

Leisure Family

8/10

Excellent

04 Feb 2025

Giulio

Good value for money if you have your own car

Business Self

2/10

Poor

26 Jan 2025

Jewen

This is supposed to be a 4 star hotel but had no hand soap in the bath for when you use the toilet. They don't cater for children. They don't cater for children and when requested boiled eggs the chef said only the buffet that has been prepared is available. No hot chocolate or other beverage for the children. The juices were too sweet and the bacon tasted like jerky and scrambled eggs like something out of a box. Heating cannot be regulated and bath facilities were broken. Actual door key to get in. Would not recommend and it should not be classed as a 4 start hotel.

Leisure Family_with_children

8/10

Excellent

21 Jan 2025

Clio

Quiet and close to the airport. Good place to just stay the night

Leisure Friends

6/10

Pleasant

21 Jan 2025

Hugh

It was functional