Name: Aer Hotel Malpensa
Address: Via Gallarate, 35, Oleggio, 28047, IT

6/10

Pleasant

16 Jul 2026

Luis Arthur

Bear in mind this is a hotel that serves pretty much h if you need to stay near the airport. Although staff was ok, room is pretty basic. A/C is very simple, shower is very bad. The elevator broke the night we stayed there and they even needed to call firefighters to rescue someone trapped inside. If you goal is cost benefit, go for it.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Jennifer

Location did not feel safe, food was left out in breakfast area, room was clean but very old

Partner

6/10

Pleasant

11 Jun 2026

Doris

The hotel accommodations are fine, however they need to communicate better with their customers.

I did not have phone service to call the hotel shuttle for a pickup from the airport. I was given the hotel’s email address to request shuttle service. They never replied to my email. We ended up taking a taxi to the hotel for 50 euro.

When we checked in, we were not told that we needed a reservation to have the breakfast buffet the next morning. The manager was kind enough to serve us a coffee and cornetto.

Partner

6/10

Pleasant

30 May 2026

RODOLFO

Not expensive
Just an I expensive place to sleep

Friends

10/10

Exceptional

26 May 2026

Donna

Shuttle service is very efficient.
Very affordable.

Friends

2/10

Poor

14 May 2026

Yasmin A

Breakfast menu had low quality choices, shower was very small, cheap curtains keep touching my skin while trying to shower and the water from the sink was draining super slow.

When leaving the hotel, the driver didn’t even try helping me load my 5 suitcase I had or dismount at the airport and when he was pulling out of the hotel parking lot we almost had an accident with an upcoming vehicle on the road. Definitely not coming back and not recommended.

Pet

10/10

Exceptional

03 Apr 2026

Mark

The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and spacious with a large shower. The hotel restaurant opened at 7:30 pm. The menu was Italian fare. I ordered eggplant parmigiana (probably the best I had ever had) and a mixed green salad with a glass of red wine; all for 20 Euros. I slept well and then enjoyed a typical European buffet breakfast with hard boiled eggs, an array of hams, salamis, and cheeses along with breads and pastries. The shuttle to the airport was timely and efficient. I will most definitely do this hotel again when I return to Milan.

Self

10/10

Exceptional

25 Mar 2026

Xavier

Great staff y Clean room

Family

2/10

Poor

24 Mar 2026

Delta

Filthy, unhelpful, grumpy staff.

Self

6/10

Pleasant

15 Mar 2026

Sergio Humberto

This hotel is only good for sleeping if you arrive at night before 11 pm because it has free transportation to the hotel. Getting out is a big problem because the buses that pass in front only run every two hours and you have to pay €10 in cash for the fare, which goes all the way to the airport, and then you have to pay another fare to get to the city center. If you rent a car, it's a good option.

Partner

2/10

Poor

07 Mar 2026

Elena

Airport shuttle was not available. Staff was rude. Room had no WiFi.

Self

8/10

Excellent

04 Mar 2026

Derek

Parking easy outside, Breakfast had a reasonable selection. Staff very friendly and helpful.

Partner

8/10

Excellent

25 Feb 2026

Damilola

The staff was nice and I appreciated the airport pickup and drop off

Self

4/10

Poor

13 Feb 2026

Iain

The hotel is in need of drastic update, it’s also quite far from MXP approx 16km.
Breakfast was basic but actually quite tasty.

Leisure Family

2/10

Poor

12 Dec 2025

Eileen

From the airport I called the hotel for the airport shuttle, there was no answer. I sent a message on the messaging there was no answer I called hotels.com and they got no answer. My cousin and I were stranded at the airport until we could find other arrangements with no help to hotels.com

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Alberto

Ok

Leisure Family

4/10

Poor

17 Nov 2025

GOLDA

Need to upgrade the rooms and the place itself .

Leisure Friends

4/10

Poor

06 Nov 2025

Cristina

Airport shuttle only works in the morning so if your flight is in the evening this is not a good option.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Raymond

good, clean rooms. Free shuttle from/to the airport was very nice.

10/10

Exceptional

24 Oct 2025

Otello

Excellent

8/10

Excellent

23 Oct 2025

Peter

The hotel is quite aways from the airport. The single beds are very narrow. The bathroom door cannot be fully opened because it bangs against the sink. Very noisy hotel. The restaurant had the worst meal I have ever had. My \"hamburger\" consisted of 3 greasy patties. No bun. The French fries were lukewarm soggy old fries microwaved. All in all do NOT stay here. In addition the house wine was horrible.

Business_and_leisure Partner

8/10

Excellent

18 Oct 2025

John

Convenient value for hotel close to airport.

Partner

10/10

Exceptional

12 Oct 2025

Kent

Great option for value near MXP

Leisure Partner

10/10

Exceptional

25 Sep 2025

DANIEL

Clean

Leisure Family

10/10

Exceptional

19 Sep 2025

Keri

Clean room very kind staff nice greeting suggested dining at the hotel quiet very nice

Leisure

10/10

Exceptional

06 Aug 2025

Keith

1

10/10

Exceptional

04 Aug 2025

Leigh

Great value

Great value, especially considering free return shuttle which would cost €80 in an uber, or pay €150-250 for closer hotel to airport

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Tracy Jozen

Friendly staff! Happy there was a restuarant in the hotel

Leisure Friends

6/10

Pleasant

07 Jul 2025

Verified traveler

The hotel was close to the airport which made it convenient for travel, but the hotel itself is outdated. It was clean, the staff was very kind, but the accommodations were old and could definitely use a remodel.

Friends_and_family Family

4/10

Poor

07 Jun 2025

Elena

So old and to close to the road, to noisy

Leisure Partner

10/10

Exceptional

28 May 2025

Ciaran

Very comfortable hotel, perfect for late night flight. Very friendly staff throughout our stay. Decent breakfast.

Partner

8/10

Excellent

27 Apr 2025

Fanny

Good price, free parking

Friends_and_family Family

10/10

Exceptional

09 Apr 2025

Antonietta

Wonderful clean and reasonable pricing and very nice shuttle service

Leisure

10/10

Exceptional

21 Mar 2025

Anna

Absolutely excellent service considering the price. Staff couldnt do enough for you. So helpful and friendly. We only slept in a room, but pillows were so comfy! Reception staff was helpful and so customer service orientated. Breakfast was fab, simple but so nice. I can definitely recommend this place as it has everything you need for your stay. Do not be put off by the price and location. It is nice and clean and as mentioned before staff is brilliant

Leisure Family

2/10

Poor

28 Feb 2025

Altiana

Old and smelly

Business_and_leisure Friends

10/10

Exceptional

02 Feb 2025

arnulfo

Transporte de ida y vuelta al aeropuerto muy conveniente. Modesto, limpio, agradable, personal colaborardor y gentil.
La alcoba grande y cama muy cómoda. Zona tranquila y silenciosa. Muy recomendable como hotel de paso para el aeropuerto.

Partner

8/10

Excellent

24 Nov 2024

JAIME

Small & clean hotel, very convenient for the free shuttle to Airport! They were on time to pick me up and to take me to the airport. Nice selection of breakfast items ( 6 euros)
Yes! I would stay here again!

Leisure Family

8/10

Excellent

02 Nov 2024

vicky

Need to upgrade room

Leisure

8/10

Excellent

22 Oct 2024

Murray

Over all the facility was good. Only concern was a lukewarm shower.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Xinyu

The location is not closed to restaurants.

Leisure Friends

4/10

Poor

03 Oct 2024

Thais

The hotel was very outdated and old. Not very comfortable. The transport to airport was good as well as the staff.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2024

Ricardo

All good

Leisure Family

10/10

Exceptional

07 Jul 2024

Thomas

This place needs a serious upgrade. The staff is nice, but it needs a tear down.

Leisure

8/10

Excellent

08 Jun 2024

Jin

This is a great location for MXP airport and Oleggio is a charming town. The hotel is exceeding every aspect except they did not turn on air-condition. The weather was 80F and sunny, so the top floor rooms were very warm. But it did cool down after midnight.

Business_and_leisure Partner

8/10

Excellent

27 May 2024

DAVID

The staff was very helpful.

Business_and_leisure Self

10/10

Exceptional

27 May 2024

Christian

I booked this place last minute after finding myself in a terrible situation at the airport. AER hotel was the light at the end of the tunnel. The food was amazing, the service was great, and the shuttle service was punctual. Overall, a great experience!

Self

8/10

Excellent

23 Apr 2024

Trevor

property was further from the airport than advertised

Leisure Family

10/10

Exceptional

17 Apr 2024

Sasha

This property was exactly what I was looking for. An economical hotel close to the airport, with transportation provided. This hotel gives you just that. I was picked up from the airport and enjoyed the scenic drive to the property. I had gotten in a bit early, but was able to check in right away. The property is located in the quaint countryside so it was as pretty as it was quiet, and restful. A short walk down the road takes you to several casual eating establishments, although the hotel also has food. The next morning the shuttle driver was ready to go and off to the airport I went. The staff was friendly, the hotel safe, clean, and quiet, and the transportation most helpful. Grazie, and I hope to see you again!

Leisure Self

10/10

Exceptional

23 Mar 2024

linda A

Arrived late in the night, after an unexpected turn of events at the end of a two week trip. Hotel was just what I needed, an inexpensive bed and shower before a flight back to the states.
They offer a free shuttle to the airport.

Not a luxury property by any stretch, but gets the job done if you have an early flight.

Leisure Self

10/10

Exceptional

20 Mar 2024

Mary

the front desk staff named OSO was extremely helpful to me ensuring i would make the early morning flight sit the shuttle service. very grateful!
mary

Leisure Self

6/10

Pleasant

23 Feb 2024

john

Bathroom wasn't all that clean but the towels were clean. The staff are helpful and friendly and the coffee excellent

Leisure Partner

8/10

Excellent

21 Feb 2024

Miss naeema

Perfect for the night before our early morning flight and close to the airport. We got a free transfer included with our hotel booking which saved us a few euros. Room was extremely hot and had no A/C but we survived with the window open through the night.
Thank you for excellent reception service

Leisure Family

10/10

Exceptional

21 Jan 2024

Rachid

Good hotel

Happy very good excellent staff

Friends_and_family Family

8/10

Excellent

19 Nov 2023

James

a comfortable stay

A comfortable stay, however the promise of a shuttle from the airport was not available. Fortunately I had 40 euros to pay for a taxi. The phone number given for the property was the wrong number.

Self

4/10

Poor

08 Nov 2023

Marcel

Like the shuttle bus to the airport but feel sad that shuttle bus from airport to the hotel. The hotel should give more information about that.

Business_and_leisure Family

6/10

Pleasant

01 Nov 2023

Tracey

great forst night but second night was very noisy

Leisure Self

10/10

Exceptional

19 Oct 2023

AJ

Airport shuttle was very convenient and important.
Only stayed 1 night, but would book again.

Business Self

2/10

Poor

19 Oct 2023

Sharon

Search parameters were travel date of Oct 17th thru Nov 30th, 2 adults, 2 twin beds and 2 nights, Oct 18th & 19th. Searched many properties on Orbitz and search parameters stayed the same. I decided on Aer Hotel Malpensa and continued with booking. Unfortunately while reviewing my confirmed booking, it was clearly in error as it was for 1 person on Oct 17th (I would still be in California!) I immediately contacted Orbitz and they emailed me saying AHM will not waive the 17th in lieu 2 persons, 2 twin beds and two nights 18th and 19th. Their customer relations can and will deter guests, with this ungraciousness. Best of luck them.

Leisure

2/10

Poor

17 Oct 2023

Jacques

Smell bad. Surrounding with cow and odours. Poor Cleaning -shower, floor,etc,.
Just one sheet bed over mattress.
But the quality go with the price…
Service was good.

Leisure Friends

8/10

Excellent

16 Oct 2023

Tayler

The hotel was perfect for a short stay right before going to the airport. The shuttle to the airport was so convenient! Limited food options around but there was a restaurant a short walk away and the option to have food delivered.

Leisure Partner

10/10

Exceptional

14 Oct 2023

gursharan

good property at genuine price, neat & clean, staff very cooperartive.

Leisure Partner

8/10

Excellent

14 Oct 2023

Bridget

Good for 1 night stay

Great customer service. Super front desk. Nice little bar area. This is a old properly but clean. The room was good for 1 night. The shower needs a bit of cleaning. Airport transfer was worth the stay.

Partner

2/10

Poor

13 Oct 2023

Sofia

Abbiamo prenotato questo hotel per il servizio di navetta gratuita incluso.
La navetta è attiva fino a mezzanotte e prima di prenotare avevamo chiamato l’hotel e ci avevano assicurato che ci avrebbero aspettato in caso di ritardo.
Il nostro volo è atterrato alle 23.30 e il tempo di ritirare i bagagli siamo uscite dall’aeroporto alle 00.05 ma la navetta non ci ha aspettato nemmeno per cinque minuti, lasciandoci a piedi e costringendoci a pagare 50€ di taxi per arrivare all’hotel. Per non parlare poi della scortesia del personale, che oltre a parlare in modo poco comprensibile, non si è nemmeno scusato per il disagio causato.

Le camere lasciano molto a desiderare e non sono insonorizzate perché si sente ogni rumore proveniente dal corridoio e dalle stanze vicine, svegliandoti ripetutamente durante la notte.

Leisure Friends

4/10

Poor

09 Oct 2023

Verified traveler

The staff were very helpful, but unfortunately the room was quite dated and certainly not soundproof.

Partner

8/10

Excellent

09 Oct 2023

David

Nice property close to the airport, and is a great value. The only downside was the lack of air conditioning in the room. Other than that, a very pleasant experience.

Leisure Family

10/10

Exceptional

07 Oct 2023

Anna

Very grateful to the staff at Aer Hotel. My flight was delayed and came in after midnight, the last shuttle to the hotel was midnight and the driver waited until I landed to pick me up. So kind of them! Everyone at the hotel was so helpful and my stay was very pleasant. Thank you!!

Leisure Self

10/10

Exceptional

29 Sep 2023

William

reliable and fast free shuttle service to/from the airport.

Leisure Partner

6/10

Pleasant

21 Sep 2023

Verified traveler

This was bare bones. With ants on the floor. Not well lit, no tv, and an odd layout. Van drivers that picked us up at the airport and took us back in the morning were very nice! We waited only 10 minutes at most for the van at the airport about 10 at night! I don't know that I'd stay there again, but it was a place to stay close to the airport with transportation...

6/10

Pleasant

20 Sep 2023

David

It’s listed as an airport hotel but late arrival turns expensive. 60 euros for a taxi from the airport to an airport hotel! Madness

Leisure Friends

8/10

Excellent

29 Aug 2023

Fiordaliz

Is excelent just you have to take a taxy

10/10

Exceptional

27 Aug 2023

Gabriela

Good experience for 3 stars, recommend!

Partner

10/10

Exceptional

15 Aug 2023

Sarka

Great typical Italian feel to it. Defo need car. But amazing airport transfer. Clean. And good price for being by airport. Big supermarket near by and lovely swimming place on river near by. Service was great too

Self

10/10

Exceptional

01 Aug 2023

Antonella

This is an ideal stay for anyone looking to be near the airport, at a reasonable price. Clean, spacious room with a great shower! Extremely helpful staff!

Leisure Family

8/10

Excellent

31 Jul 2023

Gabriele

It was a nice stay with friendly staff. The only thing we did not like was the shuttle bus. It was the dirtiest shuttle bus we ever used. Pls clean it, thx

Leisure Partner

10/10

Exceptional

31 Jul 2023

Jeannie

Great hospitality with old world charm. We loved it!

2/10

Poor

21 Jul 2023

Michael

Omg the hotel is ok clean ISH but there is NO AC!! and it was 94 f and when we stayed for the night no fan or even open the windows due to mosquitoes.. we didnt sleep at all come morning time shuttle to the airport was bad people were screaming at staf beacuse of lack of shuttle and there is no taxi or uber there. If u have an overnight layover just stay at the airport rather than missing your flight we were lucky we came down at 4am to be first in line for shuttle..

6/10

Pleasant

21 Jul 2023

Jennifer

Good to have shuttle to MAL but need car otherwise at it is far from almost everything

Leisure Family

8/10

Excellent

29 Jun 2023

Jostlyn

This property was perfect for what we needed it for. The staff was so kind and helpful. They ensured we had a reservation for their airport shuttle before we were even checked in.

Leisure Partner

6/10

Pleasant

26 Jun 2023

Iris

I like the transportation from and to the airport but the AC was not working.

Business Self

8/10

Excellent

16 Jun 2023

Wayne

Staff was great, hotel shuttle was great. Breakfast was good at a good rate, no hot food though. Bar was fine, but no snacks or food. If you don't have a car, you can walk to a restaurant, but walking on the road with cars zooming close by and I wouldn't do it in the dark, no sidewalks. Property is older and the air conditioner was very weak. I don't know how well it would cool the room mid summer.

Leisure Partner

6/10

Pleasant

30 May 2023

Nabil

It was a very old building

Leisure Family

8/10

Excellent

10 May 2023

Ashani

Good hotel, a little worn down but maintained well. Nice staff. You need a car to get around unless you are okay walking on the highway

Leisure Partner

2/10

Poor

18 Apr 2023

Angela

It was not close to the airport. The ride from the airport to the hotel was scary bc the driver drove fast and threw us all over the van. The outside of the hotel smelled like dead fish. The blankets smelled like smoke, and the water pressure was so high that the bathroom and floor were slippery. It was a miserable experience all around. Would not recommend.

Leisure Friends

10/10

Exceptional

23 Nov 2022

Boonlieng

One of the best Hotel In Milan

Leisure Family

10/10

Exceptional

26 Oct 2022

Judy

Communication in Shuttle pickup and drop off was outstanding. Text messages were answered in a timely fashion. Osa at the front desk was professional and efficient. He went out of his way to get us situated after a late Checkin. He even was kind enough to help with ordering dinner. Because service like this is rate, I would easily recommend this hotel.

Leisure Partner

2/10

Poor

17 Oct 2022

Eiji

バスルームが大変かび臭い

Business

10/10

Exceptional

15 Sep 2022

IAN

Great airport hotel

We had to spend around 36 hours at this hotel after our flight home from Malpensa was cancelled. The staff were friendly and helpful, breakfast was good and the room was clean and comfortable. The free airport shuttle service was also a huge help.

Partner

6/10

Pleasant

17 Aug 2022

Paola

It is not as close to Malpensa as you would imagine. Our flight was delayed and it took us a good 15 minutes by taxi and 35euros. The shuttle runs only at specific times, not on demand.

Leisure Family

2/10

Poor

21 Jul 2022

Verified traveler

Very bad experience

I have made many trips to Europe and 99% of the time had pleasing to great experiences at the hotels, but this hotel is not one of them. It took multiple calls to get the advertised shuttle to pick us up at the airport standing out in the heat. Upon arrival, the advertised hotel restaurant was closed and there was nowhere to get lunch. The manager at the desk was belligerent and unapologetic for our inconveniences. Upon inspection of our room we discovered it had not been completely cleaned. We left the hotel and found another hotel nearby with excellent customer service, clean rooms, food and drink. The manager has refused to give us a refund. Regrettably, I cannot recommend this hotel to anyone.

Partner

10/10

Exceptional

13 Jul 2022

Ruth

Excellent hotel

Friends_and_family Family

2/10

Poor

04 Jul 2022

Elaine

This peoperty was not as advertised. We selected this hotel because of its location and because the pictures looked satisfactory and because it had a restaurant. The only plus was the location, no restaurant and not clean.

Leisure Friends

2/10

Poor

28 Jun 2022

Verified traveler

Poor customer service with regards to this booking

Bad communication. Requested airport pick up confirmation when booked. No reply. Contacted hotels.com to cancel, they could not reach hotel. Finally they said they spoke to hotel rep and reservation is possible to be canceled and refunded. Nothing happened. Called hotel next day, they said hotels.com never contacted them. All a lie. I asked for my money and hotel was blaming Expedia for taking the money. What is going on here, this is unacceptable. I should have been reimbursed by now. I expect full explanation from hotels.com

Friends_and_family Family

10/10

Exceptional

28 Oct 2021

CHRIS

Very friendly staff

Really friendly and excellent service throughout

Business

10/10

Exceptional

01 Apr 2021

Verified traveler

Hotel shuttle will pick up and take you to the airport for free.

They drove us to town and picked us up after dinner for free! (Give tip)

Taxi cost us $80 euros from airport.

Business_and_leisure Family

10/10

Exceptional

16 Feb 2020

Cindy

Dcent hotel with free airport pick up/drop off

The hotel provides free airport pick up and drop off. Its super convenient, as you hust call the hotek and their pick up service is between 5am~12am. The room and bathroom are spacious.

Partner

8/10

Excellent

26 Jan 2020

B

The heater didn’t work at the time we stay but staff is very nice and great service we

4/10

Poor

11 Nov 2019

Verified traveler

Very old hotel and dirty

Our stay was quite bad. The room was very dirty and old. The only good thing was the location - very close to the airport. I wouldn't go there again.

Partner

10/10

Exceptional

07 Nov 2019

Verified traveler

Price and shuttle to airport. It important to know that inspite of being only 5 miles as the crow flies the transport from the airport via taxi is considerably distant costing between 30-40 euros.

Leisure Family

10/10

Exceptional

25 Oct 2019

Verified traveler

The service was excellent and the place was very clean, colorful and incredibly low price. The airport pickup and drop off was so convenient. I was extra happy because my four nights experience at a Florence hotel was horrible double the price of Aer Hotel.

Leisure

8/10

Excellent

21 Oct 2019

Verified traveler

This is perfect for one night stay! we had a 16 hour layover and this was perfect. Clean room simply bed slept very well.