Ichan Qala Premium Class Hotel

Uzbekistan , Tashkent
TASHKENT, Yusuf Hos-Khojib St., 75 / 10
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50 reviews shown

10/10

Exceptional

17 Dec 2025

Jean-Pierre

Very good breakfast and room service.

Business Self

10/10

Exceptional

12 Nov 2025

Yau Lun

Location is far from the metro

Leisure Self

2/10

Poor

07 Jul 2025

Morgan

My first truly bad review on 100+ stays. Don’t stay if you want peace and quiet. Constantly slamming doors, allowing kids to run up and down hallways past 2am (when I asked the front desk to do something about that, they said they couldn’t because of course they didn’t know what room the kids belong to— I bet it was the group of adults drinking in the courtyard all night), my room didn’t get cleaned one day of my stay, and on checkout they messed up my bill and tried to charge me for the three nights I already prepaid on Expedia. They were gracious enough to check me in early (50% room charge) and check out at 1800 with a full night charge. Then they say there is a commission fee on MasterCard. Broken AC units in the gym when it is legitimately 100 degrees outside (July) and placing “Reserved” signs on pool chairs? Hotel restaurant only had a third of their menu items available for some reason. Total ripoff, stay elsewhere.

Leisure Self

10/10

Exceptional

01 Jun 2025

Andrew

Friendly helpful staff and nice room... Had a great stay!

Self

10/10

Exceptional

29 Apr 2025

Eshag

I like the design of this place it is very nice and unique, you feel like home. In the morning breakfast we had life music, it was really good experience.

Leisure Family

6/10

Pleasant

15 Apr 2025

Eve

Clean and comfortable

It's an okay hotel in a quiet neighbourhood of Tashkent. the rooms are clean and comfortable. the common area are alright. the massage was not good and the spa area unpleasant. it feels more like a town hall spa than a wellbeing one.

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Dmitriy

Very good

8/10

Excellent

13 Oct 2023

Verified traveler

Good rooms. Nice decor and design. Breakfast and breakfast selection needs improvement

Business

10/10

Exceptional

15 Oct 2022

Francesco

Great hotel

Lovely hotel we enjoyed our stay

Partner

10/10

Exceptional

28 Sep 2022

Laurel

I stayed at the Ichan Qala for 16 days while doing some work in Tashkent. My room was large and well appointed and the staff was great.

Business Pet

8/10

Excellent

23 Jul 2022

Saidolimkhon

Really nice hotel. Everything was good. Definitely will recommend to my friends and will come back.

Business

10/10

Exceptional

22 May 2022

lynnette

Location was out of the way requiring taxis.

Leisure Self

10/10

Exceptional

08 Mar 2020

Shaista

Amazing and wonderful!

Perfect stay! Lonely food . Courteous staff . Amazing facilities . Communication was excellent and hotel went above and beyond to make the stay memorable. Thank you very much for a wonderful stay at your hotel. We look forward to come back again.

Friends_and_family Family

10/10

Exceptional

26 Jan 2020

Verified traveler

Perfect stay, very good personal food is delicious was one of the best place

Business Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

friendly staff

Fairly good

Friends_and_family Family

10/10

Exceptional

05 Jan 2020

John

Large room and character of over all building design.

Leisure Partner

10/10

Exceptional

25 Nov 2019

Kam Ying

Beautiful hotel

The building itself is a historical building. The staff were very helpful and there was live traditional music at the breakfast!

Business

10/10

Exceptional

03 Nov 2019

Verified traveler

The property itself is unique and the grounds are well kept. We stayed in a junior suite room, which provided everything needed and was large and very clean. We currently work in Tashkent and I had planned a surprise 'get-away' and booked two massages for my husband and me. After I had mine, we were told that there was an issue with the heating in the room, and we had to change location to our room. They would bring a massage table. However, I did not want this, as it was all a surprise for my husband, and therefore the staff provided us with another room just for his massage, complimentary tea and fruit/nuts; we were also told we will not be charged for the second massage. All went very smoothly afterwards. Upon checkout the next morning, we were not charged for my husband's massage.
Breakfast takes place in the restaurant which is spacious and tastefully decorated. Enjoyed the traditional music/musiciaians. Food was very good and varied; fruit, veggies, yogourt, cereal, breads, etc. Nice and fresh. Coffee a little weak for my taste.
Some suggestions: perhaps for the large bed in the suite, have a 2 more pillows, ensure there are two housecoats, pairs of slippers; large shower head could work a bit better. For the massage, it would nice to have a larger room for two beds for couples getting a massage at the same time, and quiet, relaxing music. But these are suggestions only.
I would definitely go back to stay at Ichan Qala. Thank you for making our stay enjoyable.

Leisure Partner

10/10

Exceptional

15 Oct 2019

kathy

A delightful experience.

A very charming hotel. The unit was very comfortable and the grounds were very nice. We especially enjoyed the breakfast in the elegant dining hall with local music. I will definitely stay here again.

Partner

10/10

Exceptional

08 Sep 2019

Jonathan

A good welcome to Tashkent

Welcoming and helpful staff; spacious, comfortable and well-equipped room and bathroom; good choice at buffet breakfast; safe area; walking distance to many restaurants and metro station.

Self

8/10

Excellent

01 Sep 2019

MOHAMMAD

It’s good

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Verified traveler

The 24h restaurant service is extraordinary, as were the staff in the restaurant
The hotel facilities including swimming pool were absolutely excellent and the staff were outstandingly generous and helpful throughout, including, at the end of our brief stay, not only organising tickets for the train from Tashkent to Samarquand, but also accompanying us in a mad rush to the train station just in time to catch the train, which was only possible because of this intervention by the hotel staff.
A quite exceptional hotel. The 5* evaluations are fully deserved

Leisure Family

8/10

Excellent

17 Aug 2019

Verified traveler

Family vacation

It was good! The service is good, the waiters try their best to accompany you if you ask them anything!

Family

10/10

Exceptional

15 Jul 2019

Verified traveler

Everything was OK. Good location, nice pool, beautiful breakfast

Business_and_leisure Family

10/10

Exceptional

05 Jun 2019

Constance

This property is a Kitsch modern luxury take off on the Ichan Qala. No Incomplete minaret but still mind blowing. Pool and sauna make it a perfect place to relax after time on the road.

Leisure

8/10

Excellent

27 May 2019

Sheira

Pretty old fashioned. The main restaurant closed - so only available one a long way and up 2 stairs.
Shower was unimpressive - no deluge. Didn't seem very 5 star to us.

Partner

10/10

Exceptional

23 May 2019

Verified traveler

I like the style of the rooms and the disposition, the rooms are spacious. The breakfast is nice and the staff is very lovely and helpful special Valeria and her friend, sorry that I forgot the names. The staff at the reception are very friendly. Spent a pleasant evening in the small garden and the bar with a young lovely staff always ready to help you. The gym, the sauna, the indoor and the outdoor swimming pool are good. We spent a wonderful time. Small details what it could make the hotel perfect that they should check the sanitary is working well after each occupation and and before the next guest. After all my staying was very good.

Leisure Friends

10/10

Exceptional

23 Apr 2019

Adel

Great helpful staff, spacious room, healthy breakfast with life music, hotel is located in a quiet area near a park

Leisure Family

10/10

Exceptional

17 Apr 2019

Verified traveler

Breakfast is buffet style and has a fabulous selection of pastries, bread, meats, cheeses, fresh fruit and dried fruit with various teas on offer too. The place is very beautiful to look at as well as quiet and comfortable to stay in. They organised taxis for us to the train station and also the airport. Very peaceful and well kept and the staff were friendly and helpful.

Leisure Family

10/10

Exceptional

03 Apr 2019

Reza

One of the best hotels that I have ever been in

Family

10/10

Exceptional

05 Mar 2019

Verified traveler

Everyone is very nice and helpful, the facilities are good, and the breakfast is great!

8/10

Excellent

04 Feb 2019

Scott

The property is unique - spacious, comfortable, and tasteful, though perhaps at the cost of some convenience. Staff was remarkably friendly and helpful, the breakfast abundant and tasty.

Business Self

8/10

Excellent

13 Jan 2019

Verified traveler

Fancy hotel but didn't like the area

Really nice hotel with all the little things that you need. The atmosphere wasn't great and the area was a bit dead - maybe because I was here on New year's day and everything was closed! They did a little packed breakfast for me as I was leaving really early in the morning. The room and bed was very comfortable.

10/10

Exceptional

31 Dec 2018

Dinara

Everything was on a top level, i could not have it any better!!!

10/10

Exceptional

18 Dec 2018

Ron

Great value! Wonderful Gym and indoor pool. Excellent staff especially Yasmin, Mirolim and Shokhrukh who helped us navigate airline problems with efficiency and good humor.
You won’t regret staying at Ichan Qal’a.

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2018

Alexander

Beautiful property - the hotel is conveniently located from the airport.
Amazing spread for breakfast with live music and very friendly staff.
The room was only average sized and although it had all the basic amenities, the bed was quite small.

Overall a 3.5 to 4/5 experience!

Partner

8/10

Excellent

17 Nov 2018

Overall, the Ichan Qalla is an excellent hotel. Its very centrally located, a short walk from an excellent cafe (B&B), the rooms are very clean (But they get hot quickly so be sure to open the windows in the Winter), and the hotel staff are excellent. My only critique is the restaurant - The breakfast is not that great, A lot of meat and heavy (non-breakfast) sort of food. Since its a world-class boutique hotel, I think they need to expand their breakfast options. Maybe have more eggs and other continental breakfast type assortments. Also the staff in the morning is very slow. Allbeit, I was showing up to breakfast early, it was hard to get someone to give me a cup of coffee. Certainly would not stop me from staying there again but just want to pass this on to management.

10/10

Exceptional

18 Oct 2018

usman

Great place in Tashkent

Beautiful Villa style hotel with a 24/7 restaurant that will service you anything on their menu at any time. The staff was wonderful and extremely hospital. I felt pretty special staying here. The breakfast was buffet was pretty good as well.

8/10

Excellent

08 Oct 2018

catherine

Difficulties calling in advance to arrange transport from the airport as no email provided. This was overcome by a kind Uzbek who called and struggled with reception to confirm. Very happy that it worked out and was met at airport as requested. I wanted to sleep for the day before flying out early in the morning. The bed was great, Internet perfect room service fast and good, and great shower. These were the main services I used during my short stay. I would stay again for the same purpose, less than 10 mins from the airport

10/10

Exceptional

29 Sep 2018

Alain

Second time that I stayed there (for several nights each time) and the whole staff is particularly helpful which makes your stay so much better.

10/10

Exceptional

03 Sep 2018

Jim

Good location, clean and with a pool. Highly recommend.

8/10

Excellent

03 Sep 2018

Jim

Safe, clean and beautifully designed hotel. Highly recommend.

10/10

Exceptional

27 Aug 2018

Dylan

Beautiful villa-style property, great facilities and stunning decor, and very excellent staff. The neighbourhood was even a decent place to walk around a bit, day and night. If was a great stay.

8/10

Excellent

21 Aug 2018

Verified traveler

Good property with reasonable price of classic building

8/10

Excellent

10 Apr 2018

Verified traveler

A nice, clean hotel for your stay in Tashkent

The hotel was a nice standard for Tashkent - very clean, big rooms and great breakfast. There were certain things that wouldn't meet international 5star standards, but nothing important. All in all, I'd recommend for the quality/price.

Partner

6/10

Pleasant

26 Feb 2018

Verified traveler

We had to pay an extra $45 for check in a few hours early, which we did not find out until we arrived even though we emailed a few days before to let them know we would arrive early but the extra charge was not mentioned. Plus we had to pay an extra $15 because the booking only showed for one person, so doubling the price of our stay in total. We could see the extra person was a mistake and the staff were very kind so it was not a huge problem for us. The hotel is in a set of nice buildings, with clean rooms. However, we were not able to sleep well as the room temperature was far too hot and we could not open the window during the night as there was very loud noise from the staff talking right outside all night. In better weather when the heating is off, this probably wouldn’t be a problem. It was close to the airport, the staff were friendly and the place was fine, so all in all, it is a decent place to stay for a night in Tashkent.

Partner

10/10

Exceptional

24 Jan 2018

Nabil

great hotel in a great location.

This hotel is located within ten minutes from the airport and close enough to the center of the city that its perfect. I like the quietness and safety of the street. The hotel staff is actually excellent and really are very attentive.

10/10

Exceptional

04 Nov 2017

Verified traveler

Great place to get some rest in Tashkent

The hotel is situated in a side street, some distance from the Centre. This means it is very quiet at night, which is a big plus for me. The rooms are comfortable, well-furnished and clean. The staff are very friendly and helpful. I would happily stay here again,

10/10

Exceptional

18 Aug 2017

Verified traveler

Lovely peaceful quiet Hotel.

Staff spoke good English and were highly professional at all times

10/10

Exceptional

29 Jun 2017

Angelos

Gem in Tashkent

We made this reservation really last minute when we had an issue with another hotel. We loved Ichan Qala! They upgraded us since the hotel wasn't fully booked. Their service was excellent, the room was beautiful! Adam, at reception, was exceptionally helpful and his English was perfect. Breakfast was included. The croissants and pastries were all individually wrapped in plastic wrap which seemed much more sanitary than if they had all been out in the open. The AC worked great, the property was beautiful, and while we didn't get to use the pool, it looked fantastic. Really great stay, would definitely stay their again if we return to Tashkent.

Partner