Mersedes
We spent New Year’s at T City Hotel and were very disappointed. The service was terrible, and nothing was working—neither the pool nor the restaurant. Before checkout, we had to wait a long time in the lobby while the staff conducted a check, with no apologies or comfort offered. My daughter was in a winter coat, feeling hot, and we stood there while the process dragged on. It was frustrating and uncomfortable, especially with a taxi waiting outside. This experience left a bad aftertaste and completely spoiled our impression of the hotel, which we expected to be more hospitable and comfortable.
