Hotel Villa Blu Capri

8/10

Excellent

14 Oct 2025

Immacolata M

The bathrooms need upgrading shower heads are sort of a disaster. Water was like warm.
Staff was very good and knowledgeable of the area and helpful.

Leisure Family

10/10

Exceptional

12 Oct 2025

Monica

Service was awesome and breakfast too.

2/10

Poor

23 Sep 2025

Luciana

This hotel is not a 5 star and needs an update

Leisure Friends

10/10

Exceptional

20 Sep 2025

John

Simply fantastic!

Leisure Partner

10/10

Exceptional

19 Sep 2025

michael

Great find in a busy city. Accommodations were great. The pool are was awesome.

10/10

Exceptional

18 Sep 2025

Greg

Property was convenient to the shopping and restaurants in the are.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Karen

Lovely central hotel with lovely staff, good food on-site and a beautiful pool (often completely deserted). Right in the heart of central Anacapri, it’s very close to the bus and taxi stand at Piazza Vittoria and in amongst (very tempting) shops.

Leisure

8/10

Excellent

12 Sep 2025

Jonathan

Wonderful location in the heart of Anacapri. Boutique vibe. Friendly staff. Food just ok. We would go back there.

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Antony

Great location but not what you would expect for 5 stars. Broken hot tubs, algae growing in pool, and had an Apple Watch charger stolen from room by cleaning staff. Following reporting the theft, the staff refused to help. Location is great and room was clean, but definitely not a 5 star hotel.

Leisure Partner

10/10

Exceptional

11 Aug 2025

michael r

Place not 5 star

10/10

Exceptional

15 Jul 2025

Kate

Stunning accommodation! Comfortable bed, spacious room and bathroom. The staff were all very nice. The pool area was relaxing and beautiful. Location is fantastic right in the centre of Anacapri. I highly recommend this hotel.

Leisure Self

8/10

Excellent

12 Jul 2025

Susannah

The location in Anacapri is fantastic. Right on the high street yet the rooms are quiet and peaceful. The staff is super friendly and they have a nice breakfast each morning.

Leisure Partner

2/10

Poor

11 Jul 2025

Alvina

This property is not only far from a 5-star hotel standard, it’s a literal health and safety hazard. Upon checkin we are shown to our standard room, where we find dozens of ants crawling both in the bedroom and in the bathroom. We call front desk and they said they’ll send a maid to spray them… we return and there’s still ants but we’re exhausted at this point and let it be. We find the room to be too warm and humid and called again to ask someone to check our AC they said they’ll fix it on their end and to call back if any issues. We fall asleep due to our jet lag and are woken up at 2AM from the miserable heat. We call down to ask someone to come fix immediately and the guy says “Yeah I told you to call me back if any issues”. Anyways they finally send us to a temporary suite to sleep for the rest of the night. Next day we talk to the manager and explain everything who lets us to continue our stay in the suite (we only had 1 night left anyways). Even the suite is still humid and moldy in the bathroom area but at this point we’ll take it. On our last day, we check out and have a drink in the lobby bar before we depart, and there is a LIVE MAGGOT crawling on the seat. The waiter wipes it off after I say something (not sure if she actually understood what I was pointing at) as if no big deal. We were so glad to be leaving. I truly don’t know how this place became a 5-star hotel.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Blake

It's billed as an above average hotel in anacapri...but, it's average.

The bathrooms need a remodel, the pool has algae growing in the grout between the tiles, they need new pillows for the beds and the beds are extremely firm.

Partner

10/10

Exceptional

01 Jul 2025

Svetlana

Hotel is very conveniently located! The restaurant serves good quality food and very tasty! Drinks are the best! Concierge is helpful and made all of our food dinner reservations and provided wonderful recommendations to the restaurants and sights seeings. We loved staying at the Hotel Villa Blu!

8/10

Excellent

24 Jun 2025

Joanna

The hotel staff were so kind and made this a memorable trip! The hotel location is walkable to many restaurants and shops. A taxi stand is also nearby for easy access to the rest of the island. We loved it and want to return soon!

Leisure Friends

10/10

Exceptional

03 Jun 2025

cristina

Perfect location, amazing staff, all the staff. They wore the best. Room equipped with all the necessary things.

Friends_and_family Friends

10/10

Exceptional

27 May 2025

Tammy

The staff was excellent!

Leisure Family

10/10

Exceptional

23 May 2025

Kendra

The staff was the best part. They were extremely accommodating and welcoming. The rooms were really nice they have nice toiletries and the bathrooms were very luxurious.

Leisure Self

10/10

Exceptional

05 May 2025

Kathleen

Superb Hotel

Superb hotel. Immaculately clean, value for money on anacapri. Very attentive staff. Loved the white and blue interior. Pool amazing too. Breakfast was the best I’d ever had in any hotel world wide. Highly recommend

Friends_and_family Family

8/10

Excellent

11 Oct 2024

Felipe

Overall very nice hotel with some over the top decoration

Leisure Family

10/10

Exceptional

10 Oct 2024

Elizabeth

really great service and I loved the style… super nice!!

Self

8/10

Excellent

17 Sep 2024

Angel

Nice hotel , staff helpful and friendly. Lots to do in walking distance, have to take transportation to the water or any tours in the water.

Leisure Friends

2/10

Poor

07 Sep 2024

Andrea

Do not stay here. There is mold in the rooms, even when they said the issue had been fixed. Showers are broken. It is humid, and the staff is unwilling to help

Leisure Partner

2/10

Poor

05 Aug 2024

Katherine

Awful

Leisure Family

10/10

Exceptional

16 Jul 2024

Michael

Will return to Villa Blu

Perfect for a few days get away

Partner

10/10

Exceptional

05 Jul 2024

Jose

Good value hotel.

Great location. Nice and friendly staffs. I think is a good value for your money.
If I will change something it will be the bed mattress. I hoped for something more comfortable. I will stay here again and definitely recommend it.

Partner

10/10

Exceptional

19 Jun 2024

theanne

Very clean and beautiful

Leisure Family

8/10

Excellent

07 Jun 2024

Brandi

The property was pleasant, clean and centrally located. We didn’t receive the welcome drinks we were told would be brought to our room but It was ok. I loved that the hotel offered room service. A need for me as I was forced to stay in and work all evening. To this end, the wifi was strong and consistent, though the room service menu left much to be desired: I was a bit disappointed with the menu. Two very small bottles of water is complimentary which in summer months almost guarantee you will need to buy extra water. The bed was comfortable and the bathroom was surprisingly large with a deep soaker tub. I finished work around 1am and was still able to go out for food and a drink at a bar next door which was great. I would for sure return to this hotel for another stay.

Business_and_leisure Partner

10/10

Exceptional

30 May 2024

Peter

Great hotel, can highly recommend it!

Leisure Family

10/10

Exceptional

29 May 2024

James

A great property in a great location. Very friendly staff. Good service.

Leisure Friends

10/10

Exceptional

26 May 2024

Monica

Excellent Service

6/10

Pleasant

16 Oct 2023

Paul

Capri Villa Blu

Definitely NOT a 5-star resort. Rooms are fine but very standard. Sheets dirty on arrival. Rooms average. Breakfast horrible. Good location in Anacapri pedestrian area but no help from hotel staff with luggage. The receptionist on arrival was lovely but the second was very unfriendly. Should be rated 4 star otherwise you will be disappointed.

Partner

10/10

Exceptional

09 Oct 2023

ronald

Great hotel in anicapri, friendly staff with a great location and awesome pool!

Leisure Partner

8/10

Excellent

18 Sep 2023

Camille

Walkable to many shops and restaurants

Leisure Partner

8/10

Excellent

18 Sep 2023

Elaine

A few things that need to be addressed like the taps in the shower which you needed an instruction pamphlet to work out and the finish in the shower door was very amateur, but small niggles. They were very nice and accommodating.

2/10

Poor

24 Aug 2023

Dan

HORRIBLE

If I could give this establishment negative stars, believe me, I would. My experience here was nothing short of a nightmare, and I feel obligated to share it to prevent others from wasting their hard-earned money and precious vacation time.

From the moment I walked in, I was met with the surliest, most unprofessional manager I have ever had the displeasure of encountering in any hotel, anywhere. His demeanor was hostile, unhelpful, and shockingly aggressive. Customer service seems to be a foreign concept at this establishment.

However, the true horror awaited in the room. I was aghast to find mold creeping across the walls and ceiling. The musty stench was unbearable, making it impossible to breathe without feeling like one was inhaling toxic fumes. This isn’t just an aesthetic or comfort issue—it's a significant health hazard!

When I (rightly) requested a refund due to the uninhabitable condition of the room, the manager's rudeness escalated. Not only did he refuse, but he berated and belittled me, making me feel like the problem when in reality, his establishment is the true issue.

I urge all potential guests to steer clear of Villa Blu Capri. Save your money, health, and peace of mind. There are countless other accommodations in the area that value their customers and uphold basic standards of cleanliness and decency.

Friends_and_family Family

10/10

Exceptional

16 Aug 2023

Dino

Very nice

10/10

Exceptional

08 Aug 2023

Kristen

Great location

Leisure Friends

4/10

Poor

10 Jul 2023

Riley

Great location but not worth the price

Leisure Partner

4/10

Poor

03 Jul 2023

Heather

I fail to understand how this hotel has a 5 star rating. A standard room is in the basement of the hotel, as is the gym and the hallway smells like a gym. The steam room looked like it was in need of a good scrub (I certainly would not use it); there is no information on how to use the steam room, or sauna, so I suppose it matters not if you want to use it anyway. Our kettle was broken; asked for a replacement and did not get it. The coffee machine leaked and the table was stained with black watermarks. Told the front desk about the coffee maker leak; they said it was 'too bad'. The shower grout also needs to be replaced. We ate dinner at the hotel one night. Service was excellent and the food was ok but again, for the price, it should have been a spectacular meal. The hotel also lacks any kind of old world Italian/European charm. Very disappointing.

Leisure Family

10/10

Exceptional

18 Jun 2023

ISAAC

Very modern and great location

10/10

Exceptional

21 May 2023

Gaylon

Excellent Hotel and very friendly staff so accommodating, the breakfast was great and the rooms are very modern and comfortable, an overall great stay.

Leisure Friends

8/10

Excellent

19 May 2023

Lyle

Great location

Great location, very nice sauna. AC didn’t work per manager.

Partner

10/10

Exceptional

13 May 2023

Jennifer

Very helpful staff

Leisure Family

10/10

Exceptional

09 May 2023

Devin

This is a boutique hotel in Anacapri , a fantastic hotel with 20 rooms . The people are so charming and helpful .

Such a modern hotel and such a great location .

Would stay here again .

Leisure Partner

10/10

Exceptional

03 May 2023

Angie

This place is SO NICE and beautiful. We loved staying in Anacapri vs. Capri because it's way less crowded in the mornings and the evenings. Most of the day tourists only come to that area in the afternoon, so we spent that time by the hotel pool, which is gorgeous. Everyone was so friendly and helpful. They even upgraded our room for free since we were staying 3 nights. Great small shops for everything you need and want, as well as a lot of really nice small restaurants all within walking distance. If you are coming to Capri, you should definitely stay in Anacapri if you want to avoid crowds and this hotel is the perfect place to do it!

Leisure Family

10/10

Exceptional

26 Apr 2023

Loralie

This place was a hidden gem. Breakfast was included and was awesome!! The front desk staff were extremely helpful. It was in a great location. LOVED the bathtub!! We were treated to a room upgrade :)

Leisure Family

10/10

Exceptional

09 Sep 2022

Jennifer

This is a very nice hotel! Prior to our trip I was worried sick about it due to a handful of scathing reviews - SERIOUSLY, something is sketchy about those bad reviews. Our room was the most affordable room so it was on the lower level - the lighting is bright and the hallways and room were spotless. We had zero issues with mustiness or mold, it did not feel like a basement at all. The room was normal size for Italy. It was very quiet and I slept great. We did not order room service, because the restaurant that serves breakfast each morning was lovely and the staff there was very good as well. The buffet breakfast was great! The pool was also very nice. I loved the location - could walk to shops, sidewalk cafes, the taxi stand. By US standards I would rate this a 4star hotel. I wasted so much energy worrying about this hotel because of previous bad reviews - I could not have been happier with our stay! Such a shame that people can hurt a business with unfair/untrue reviews.

Leisure Family

10/10

Exceptional

08 Sep 2022

LISA

The area was amazing. Walk out your door and you were able to walk to several restaurants and shopping.

Leisure Partner

6/10

Pleasant

06 Sep 2022

Verified traveler

Disappointing stay

We were disappointed in that the room we received was not the same look and feel as the room in the pictures that my wife reserved.
Our room was below ground, felt as if we were in a dormitory. Because of the layout, our terrace opened up to the walkway at street level. One morning we were greeted by the sounds of bottles falling onto our terrace because the trash cans were above us on the walkway.
The staff was very friendly but the hotel was a bit of a disappointment.

Partner

10/10

Exceptional

21 Aug 2022

Ashton

The reception staff were very helpful! When we arrived in Capri we were disappointed to find out that our boat tour of the island had been cancelled. The concierge went out of her way to help us find a new tour. She also sent us a fruit plate to enjoy by the pool, which was very kind and made a great impression. The pool was very relaxing and not crowded at all. When we arrived to our room it was obvious that it had been freshly mopped, which we appreciated. Everything was very clean and we loved the Roberto Cavalli bath products that were provided. Breakfast was included in our stay. The buffet had lots of great options and everything was very fresh. We didn’t have enough time to order anything made-to-order but those options also sounded great.

Leisure Partner

6/10

Pleasant

26 Jul 2022

Sandra

Perfectly adequate

Our family of three stayed 3 nights. It's a clean hotel with friendly staff. I was expecting a 5-star hotel so I was disappointed: it's a solid 4 stars. So it felt pretty expensive for what we got but at the same time it was perfectly fine as a place to sleep. The location was also very walkable to the bus and taxi area, so that is a huge plus. And I should note that the breakfast staff are fun people!

Friends_and_family Family

2/10

Poor

17 Jul 2022

Mohammad

Horrible staff, don’t listen, non-flexible, stubborn staff. Called hotel prior within 36 hours to arrival to arrange private car service as there was a random taxi strike, was told I should schedule a week in advance. How was I supposed to know taxis would strike in Italy entirely.
2)Refused to consider upgrade. Refused late checkout despite ALL of prior issues and me being Expedia gold member
3) totallly mishandled and wrongly booked by ferry from Capri to Naples- booked backwards- such that I had to pay AGAIN for her illiteracy. Can supply papers upon request.
4) no irons in this hotel. AND beware the “classic” room is the basement with moths.

Leisure Partner

4/10

Poor

16 Jul 2022

Prinyaporn

For a five stars hotel, my stay was three stars at best. The good things about the hotel, the lady that checked in was very kind and gave us a tour of the hotel. The porter delivered the luggages to our room which was a nice touch. The check out and breakfast time were later than most places so that another plus. Everything went downhill from there. We booked a deluxe room and our room was in the same floor as the reception area next to staff room. It was very noisy. We can hear people coming and going all hours of the night. At breakfast, option was very limited and the staff was very slow. The guests pretty much needed to ask the staff for everything ex coffee or juice as these things were not displayed. My husband ordered an omelet which took forever to come that we almost wanted to cancel. A guest next to me ordered a pancake that she canceled due to delay. The breakfast staff was not attentive to us and i don’t know they gave the vibes that they didn’t want to serve us. We didn’t come back for breakfast for the remainder of our stay. During checkout we noticed the staff offering guests that were checking Prosecco champagne which were not offer to us. Lastly, we stored our luggages and the porter couldn’t find our luggages after two attempts so my husband had to go with him to locate them.
Overall for a five starts hotel. It was very disappointing and next time i wouldn’t be staying here.

Leisure Partner

6/10

Pleasant

06 Jul 2022

wael

The staff were very nice
Difficult access for luggage and no scenery’s in the area

Leisure Partner

4/10

Poor

27 Jun 2022

Jesse

This hotel is a complete scam. We got a room that said it had a private roof top. Unfortunately- the room is actually on the first floor and there 20
Different parts of the roof top
That are split up by wood. It’s a completely joke

Leisure Partner

10/10

Exceptional

27 Jun 2022

Mary

Villa Blu Capri is my new favorite place on earth! It’s situated perfectly in the village of Anacapri. Beautiful views and lovely staff. Breakfast and the pool were great!

Leisure Family

6/10

Pleasant

24 Jun 2022

Ali

Not a bad place but far from main area in Capri and shower was disgustingly dirty. Discussed with staff but the soap scrum build up is apparently difficult to clean is what I was told. For the amount paid per night I would not return.

Leisure Partner

8/10

Excellent

03 Jun 2022

Erika

The boutique property is cute and in a good location. What was weird was the pool area was unkempt and the bar wasn’t open for guests. Not good or drink service at the pool. Not a 5 star property in my opinion.

Leisure Partner

10/10

Exceptional

31 May 2022

David

Great location very close to the center of Anacapri. Nicely renovated with an outdoor seating area in the front. Staff was excellent - extremely helpful and accommodating. Would stay there again!

Leisure Family

10/10

Exceptional

21 Apr 2022

Ivy

Great place and staff. Rossella at the front desk was amazing and recommended alot of places to see during our stay in Capri. Will definitely come back and stay at this hotel.

Leisure Partner

8/10

Excellent

11 Oct 2021

Shahrokh

The location was very good

Leisure Partner

10/10

Exceptional

30 Sep 2021

hengel

Beautiful property, very clean with a friendly and accommodating staff.

Leisure Family

10/10

Exceptional

30 Aug 2021

Kelly

The property was very clean and modern the staff was excellent the service and the restaurant was great I will return

Leisure Partner

10/10

Exceptional

28 Aug 2021

Bruno

Good location at the center of Anacapri, nice breakfast buffet, excellent staff

Leisure Partner

6/10

Pleasant

10 Jul 2021

Verified traveler

Clean hotel, nice service but really not a 5 stars hotel level

Friends_and_family Friends

8/10

Excellent

05 Jul 2021

Verified traveler

Beautiful hotel. Nice rooms, beautiful spacious bathrooms. Friendly, helpful, lovely front desk people. Excellent central location in Anacapri. Great spot to have aperitivo out in front and people watch. The pool area could use more flowers/gardening/maintenance/color.

Leisure Partner

6/10

Pleasant

03 Sep 2020

Luke

Smelly drains and £30 shirt ironing? Get out.

We stayed in the suite with a terrace and hottub which didn’t have the view as advertised however the hottub was great. Unfortunately we had a few issues with the stay, there was a bad smell of drains in the hotel lobby and inside of the hotel which we, and other guests, complained about during our stay. We also had an issue with the toilet not flushing, hottub not being turned off during the night or maintained by the staff and also being charged for an iron. Paying nearly £1600 for two nights to then be charged £30 for 2 ironed shirts was frankly a pisstake. Great staff, however poorly managed and certainly not a 5 star hotel.

Partner

6/10

Pleasant

24 Sep 2019

Christina

The property was very nice and staff treated us well . My husband and I were on our honeymoon so we decided to splurge on staying at one of the nicest hotels on the island . When we entered our room we were VERY disappointed in our room . It was at the end of the hallway ,corner room. It had zero view and no sunlight ! This was our most expensive hotel of our trip and our least favorite room ! We asked for an upgrade but there were no other rooms available at the time and they never got back to us of any becoming available..

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

Outstanding in every way. The included breakfast was delicious, the room was beautiful and the bed was super comfortable! We enjoyed the pool, and also the location of the hotel. Restaurants, shopping, & transportation were all a stone's throw!

Leisure Partner

10/10

Exceptional

15 Sep 2019

E

Stayed for our honeymoon, was amazing all round.

Partner

10/10

Exceptional

09 Sep 2019

Joan

Exceptional Boutique Hotel

Exceptional staff & service throughout our stay! Beautiful rooms with lovely “turn down service” and all the extra pampering! The pool was so pretty and relaxing. Food & Drinks were above our expectations! The lovely Young professionals who run this Hotel are the hardest working people I have met! This is truly a five star hotel! Love the location in AnaCapri. Stay here you will really love it!

Friends_and_family Friends

10/10

Exceptional

18 Aug 2019

Christocapri

Hotel was amazing great location and amazing staff they took care of everything we wanted to do. Taxi up and down to capri is costly be advised. This property is small but the pool and lounge in front are great spots to hang out. I sat down and got a drink everyday on my walk into the hotel.

Leisure Partner

10/10

Exceptional

03 Aug 2019

Catherine

Mr. Flanagan

Great hotel. Great staff. Beautiful pool and life guard.

Partner

10/10

Exceptional

22 Jun 2019

HARIN

Luxury is the right description of this wonderful property in AnaCapri. The staff is so hospitable and service par excellence. The Chef specializes in organising great private dining experience. Their Terrace Suites are fantastic with views overlooking the wonderful Sea. A must experience. A two day stay is required to enjoy this luxurious property.

Leisure Family

10/10

Exceptional

21 May 2019

Verified traveler

Perfect in every way. The personnel are outstanding!

Leisure Partner

6/10

Pleasant

10 Aug 2018

Verified traveler

Too high a price for what you get...

10/10

Exceptional

28 Jul 2018

Kit

We just spent three and a half days at the Melia in Anacapri and it was great. The hotel was great, the staff was extremely friendly, and the spa was really nicel, we got massages the day before we left. If you are interested in visiting the island and staying on the quieter side this is a great high end hotel if you are looking for more action and people then stay on the Capri side, when we come back to Capri we will definitely stay here again. Thanks Melia Capri!!!

10/10

Exceptional

11 Jul 2018

Kurt

This hotel is the perfect choice for a couple looking for a nice quiet, clean, and friendly stay in Capri. We were on our wedding anniversary and wanted complete relaxation (adult only hotel), the staff was really great and very helpful in every aspect.

The rooms are not exceptionally large, but very nicely decorated and very clean. The pool is great with constant service provided as needed.

We enjoyed staying in Anacapri vs town of Capri as it felt slightly more quiet and more intimate. Buses and taxis connect the two towns and Anacapri has plenty of great restaurants, shops and little walk streets. Also recommend visiting the incredible Villa San Michele which sits on top of Anacapri. Great story about the history of island.

We would definitely come back and stay here again.

10/10

Exceptional

03 Jul 2018

Verified traveler

Nicely located. Lovely facilities.

Wonderful week end stay. Great staff. Strategically located on Capri.

10/10

Exceptional

04 Jun 2018

James

Fantastic staff, rooftop private terrace amazing!

Fantastic hotel, the room was very comfortable with a great layout and a really interesting large bath tub. Staff left cookies each afternoon and chocolates with the turn down service. We ate multiple meals, the food and service were excellent. We booked both our transportation home and a boat rental for the day and the front desk staff was excellent in assisting with both. Overall this hotel made our stay in Capri very romantic and a memory we'll look back on fondly.

Partner

8/10

Excellent

26 Sep 2017

Verified traveler

Caring staff

The staff was concerned about our delayed arrival and very welcoming when we eventually arrived offering refreshments and visit ideas. The manager, Laura spoke excellent English and arranged a special night out for us to celebrate our anniversary

10/10

Exceptional

08 Sep 2017

Jim

Our stay at the Capri Melia was perfect. Room was beautiful and the staff exceptional.

10/10

Exceptional

12 May 2017

Altaaf

Incredible!

Breathtaking hotel. Located in the quiet part of the island (anacapri). Paulo at the front desk is a super star. Helpful, even a day after we checked out. Classy hotel. Would definitely recommend!

Partner

10/10

Exceptional

19 Sep 2016

Jay

Great hotel located in Anacapri.

Great hotel located in Anacapri. Hotel is very clean and modern. They have a small bar in the lobby to grab a few drinks and sit outside, as well as a roof deck and pool. Breakfast was very good as well. All staff were very friendly and helpful. I highly recommend this hotel.

10/10

Exceptional

06 Sep 2016

Rachel

Perfect hotel for a stay on Capri.

The hotel is contemporary, stylish, very comfortable, with great terrace and pool which is not over crowded. The staff are so welcoming and look after you. It is a perfect base for comfort, relaxation and to tour the island. We can't wait to book again for next year!!

8/10

Excellent

05 Sep 2016

Eileen

Enchanted part of the world

This is a very nice modern hotel in a enchanted area of Anacapri. We received excellent service from the staff at the front desk and at the pool. The latter is quite relaxing and beautiful. The views from the rooftop terrace are amazing. The bar is a great place to be at in the evening, with a terrace and fine teas as well. From the hotel, we could walk to all the town of Anacapri and the tourist attractions; such as Villa San Michele and the chairlift to to top of the town, both not to be missed.

Partner

10/10

Exceptional

30 Aug 2016

michele

Lovely hotel close to everything

Lovely staff super room couldn't do enough for us very peaceful preferred anacapri to Capri town loved the contrast of quietness and hustle and bustle. Centre of Capri just a short bus ride or can away divine

2/10

Poor

29 Aug 2016

JoLi

Terrible odor in room

We prepaid for a Junior suite ie with in room Jacuzzi On arrival and escort into our room we immediately noticed a foul plumbing and or mechanical odor. We advised our escort and they indicated they would have maintenance check it out. Come to find out maintenance could not look at the issue until morning We were there for 1 day prior to heading to Positano. we were advised to turn off the air conditioning and open the garden doors - we were on ground floor. This was not always possible as when we were changing we would be seen by people enjoying the garden and pool During the night we kept the doors open as advised and were bitten by flying bugs. The Jacuzzi did not work, when we advised staff, they said 'it requires maintenance'. The shower was clogged causing water to escape and toilet didnt flush. The staff while wonderful could not fix the problem. This was an expensive cost and we were looking so forward to the pampering that price tag carries - we were left very dissapointed.

4/10

Poor

18 Aug 2016

QA

Nice but not worth the money

Relatively new and nice hotel with a semi-modern design, but lacks that Italian charm we were expecting.
Hotel staff and housekeeping are all very nice and friendly!
Overall, it's not quite a $500/night hotel. From a business perspective, the hotel management is trying to save and squeeze every cent out of the visitors pocket:

-housekeeping folds up wet towels back on the rack, instead of replacing with fresh clean towels (unless you specifically ask for new ones);
-in our room: the toilet tank water was running the entire time, which became a nuisance every night. And, the TV and jacuzzi shower didn't work. All of which remained that way even after a repair visit.
-the (3 story) building has a decent rooftop, but, while showing off their amenities during the grand tour, they don't tell you using the rooftop costs *90 euros* per day for just one section (partial day is less);
-pretty overpriced food/drinks (even more than Capri's tourist traps). A chicken club sandwich while relaxing on the poolside sounds really good, until the sandwich arrives with literally only 4 very small pieces of chicken (not breast, dark meat), filled with tomatoes;
-they will happily book a boat tour upon request, but, it will also happily be *60 euros* more expensive than any other place;
-there's a nice turkish bath and steam room downstairs, BUT, they won't tell you during the glorious tour that it costs *50 euros*;

10/10

Exceptional

16 Aug 2016

Lauren

Boutique hotel with a great mountain view

We had a wonderful stay at the Melia while we were in Capri. The pool is beautiful and the view from the pool area is breath taking. The staff is wonderful and very accommodating. We were able to take advantage of the spa while we were staying. The Detox treatment was so relaxing, I would rank my massage, facial and body scrub as one of the best spa treatments I've had. Breakfast was pretty good and there were lots of options on the buffet with additional items to order.

Capri in general is more expensive than other places in Italy but the Melia was a great value compared to the other hotels.

Family

10/10

Exceptional

16 Aug 2016

Sue

Lovely hotel

This hotel is really lovely and the staff are very attentive. I probably would not stay here again though purely because of the location (Anacapri). Once the surrounding area was explored (all in one evening) there wasn't much else to do or see. Next time I visit Capri I will stay in Capri town where there is plenty to see and is quite lively.

6/10

Pleasant

15 Aug 2016

K

Great location, friendly staff, but a few \"buts

The hotel is in a great location and overall we had a lovely stay. The hotel is quiet and the pool area is beautiful and relaxing (although the water was quite cold); the pool attendant really looked after us, as did the front desk staff. The \"buts\" are as follows: we found the bathroom nice to look at but very gimmicky and hard to get the taps, plugs etc to work (we had to ask for maintenance to get everything to work); the safe electronics were loose so maintenance had to fix that too; the spa is nice but the staff's seeming lack of English language skills resulted in a mix up in bookings and the sports massage very weak pressure; perhaps the biggest \"but\" was that despite saying that the hotel is adults-only there were 2 or 3 children staying at the hotel - it didn't affect our stay but the marketing as an adults-only hotel was misleading.

Partner

8/10

Excellent

11 Jul 2016

Adam

Perfect location in Anacapri

Could have asked for a more perfect location in Anacapri. Clean, modern hotel with a solid breakfast. And the staff was amazing, friendly and helpful.

Partner

8/10

Excellent

29 Jun 2016

Traveller

Nice hotel in quiet Anacapri

Nice newer hotel, but probably falls short of truly 5-star. Refused to provide ironing board 'for safety reasons' however shower door literally fell on me as was not fixed properly. Did not provide any vanity kit and reception had to be reminded twice before they did. On the positive side, which outweighs the negative, good pool, breakfast and location in quiet Anacapri away from the crowd.

10/10

Exceptional

05 Jun 2016

Verified traveler

Beautiful hotel in Anacapri

We had a lovely stay here and great staff, I would definitely stay here again. There's just 1 con which i have explained in the other section

10/10

Exceptional

28 Sep 2015

Mike

Fantastic luxury hotel in superb Anacapri location

We had an absolutely fantastic time at the Melia Villa. Hotel is located on a pedestrian street a short walk away from the main square in Anacapri - in the evening once the day-trippers had gone the place was a real oasis of calm. The staff were incredibly friendly and attentive and helped make our stay really memorable. Breakfast buffet is huge, with Champagne, freshly made croissants, fresh fruit, meats, cheeses and much more. Restaurant and bar are both very good indeed and surprisingly good value considering the prices on Capri in general. We made use of the pool and spa which were both excellent (although the massages were a little expensive, at least by UK standards). Rooms are clean, modern and well-appointed, if a little small if you opt for a standard room. On the last night of our stay however we were upgraded to the Roman Suite which had a Jacuzzi and a view of the pool. Overall, an amazing experience that neither of us will forget!

Partner

6/10

Pleasant

28 Sep 2015

Martha

Good location. Small room.

Unfortunately form won over function. The tub/shower had mold around the hardware. The sink splashed water ALL over my clothes twice. The shower was difficult/dangerous. The jet tub made a clicking sound for some time. BUT, the staff was lovely and the pool was fantastic!

Partner

10/10

Exceptional

12 Sep 2015

Marshall

Italy trip

This was a fine hotel. Very well located in the middle of Anacapri. We did not eat in the restaurant but heard good things about the food. You have to walk from the roadway to the hotel but that was no big deal. All in all a very nice stay and hotel.

Partner