Kilkenny

Ireland , County Kilkenny
Kilkenny, College Road
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Jonathan

It was family friendly, clean and comfortable.

10/10

Exceptional

09 Mar 2026

shaun

Great location
Good breakfast
Fantastic staff

10/10

Exceptional

07 Mar 2026

Liam

Lovely spacious clean room. Very central location

Partner

10/10

Exceptional

02 Mar 2026

Gwen

Staff were very helpful and polite. The bedroom was spotless, and very warm. We tried to turn the radiator down, but we couldn't, apart from that everything was good. Breakfast had plenty of choice,

Partner

10/10

Exceptional

25 Feb 2026

Fintan

Just a great Hotel with very helpful staff

Self

6/10

Pleasant

22 Feb 2026

Victoria

Staff were fantastic but the hotel was over priced and definitely not the quality I would expect given the price per night.

10/10

Exceptional

16 Feb 2026

Noreen

Yes

8/10

Excellent

24 Jan 2026

Cormac

Nice stay went to go book a second night but told me we couldn’t but could book it online no problem. But only after we got told no available rooms had made our mind up we choose not to book online and left.
They lost out as it was a family stay.

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Barbara

Hotel room was spacious and very clean. The Leisure centre was really lovely, lovely pool. Sauna and steam room.

Partner

10/10

Exceptional

03 Jan 2026

Vivian

Nice rooms, and leisure centre was clean and child friendly

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Dane

Parking across the street was 8 Euros with the voucher. Hotels is within a short walking distance to the main sights. Ground floor was a lot fancier than the floor with our room.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Zsolt

All good

Leisure Family

10/10

Exceptional

05 Nov 2025

Michael

Extremely clean, efficient and hassle free

Business

10/10

Exceptional

21 Oct 2025

Stephen

Great service! We enjoyed the hotel and the surrounding area.

Partner

10/10

Exceptional

20 Oct 2025

Niraj

Great rooms and amenities

Leisure Family

10/10

Exceptional

14 Oct 2025

Peter Heather

Very nice; would recommend!

Leisure Friends

10/10

Exceptional

03 Oct 2025

Jeffrey

Well located for exploring the town

Leisure Friends

6/10

Pleasant

30 Sep 2025

Debbie

Our room was very warm and we could not find the feature to cool our room down otherwise it was fine.

Family

10/10

Exceptional

29 Sep 2025

Margaret

Awesome stay

6/10

Pleasant

27 Sep 2025

Malcolm

The stay was okay but my wife and I were sensing a culture of being money driven than customer comfort and well-being driven.

The location was very good for tourists.

Partner

8/10

Excellent

23 Sep 2025

Sheryl

Rooms are clean. Easy walking distance to most sites. We have stayed here twice in the past ten years. You pay 8euro per night for parking lot across the street. Buffet breakfast in am is good $16 euro per person.

Leisure Family

10/10

Exceptional

21 Sep 2025

Christian

Kilkenny was probably our favorite stop in Ireland. This hotel was centrally located and definitely within walking distance of much we wanted to do. Very clean and comfortable.

Leisure Partner

8/10

Excellent

16 Sep 2025

Lori

No air conditioning

8/10

Excellent

16 Sep 2025

Craig

Nice hotel overall

I have stayed here in the past and found it to be a warm and welcoming hotel and great for the city centre and nice to have a cut price parking deal with the multistorey over the road.

The room was comfy and wifi decent. Bar food was good albeit a little pricey compared to less tourist cities. But you're spoilt for choice for food.

Business

8/10

Excellent

12 Sep 2025

Karen

The room was clean and comfortable. It was very convenient to walk to many restaurants and sights we were interested in visiting. We did not dine at the restaurant so we are unsure of the food and beverage quality.

Leisure Family

10/10

Exceptional

11 Sep 2025

donna

Lovely hotel in a perfect location!
Staff were friendly and helpful and went the extra mile

Leisure Partner

6/10

Pleasant

06 Sep 2025

Martina

Disappointed

Overrated and over priced. Rooms and bathrooms Need updating. The pool is the best part of this hotel

Partner

8/10

Excellent

03 Sep 2025

val

Everything was nice but the rooms did not have air-conditioning. There was a fan in the room and I was able to open the window and that helped.

10/10

Exceptional

01 Sep 2025

Laura

Great hotel

10/10

Exceptional

27 Aug 2025

Brian

Great location, was able to walk everywhere we needed to go.

Partner

8/10

Excellent

20 Aug 2025

mary

We book King deluxe so very happy with size of room. No A/C which seems to be the norm ! Was able to open balcony awnd window fr a nice cross breeze. Some of the staff were not suitable for the job (too young and inexperienced) the rest were very experienced / odd combo.

Leisure Family

6/10

Pleasant

18 Aug 2025

Donal

Disappointing stay

Great location and nice staff but hotel is very tired. Room has not been hovered, there were cobwebs hanging from all the light shades and the bathroom has discolored grouting and hair on the floor. Also found the seats in the dining room to be covered in food so was very unimpressed with the general cleanliness. I would say that for the cost of the room for the two nights, it represents very poor value for money.

Friends_and_family Family

4/10

Poor

15 Aug 2025

Anurag

Didn’t

8/10

Excellent

12 Aug 2025

Daniel

Hotel does not have air conditioning. Unexpected. Breakfast was very good at the hotel.

Leisure Friends

8/10

Excellent

11 Aug 2025

Barbara

This property does not feel like a four-star hotel. It needs a complete renovation. There is no mini fridge in the rooms. The fixtures are old and need a deep cleaning. The gym is nice, but because it is next to the pool, all of the equipment is rusted. The staff was extremely helpful and nice, but the hotel needs a refresh.

Leisure Self

6/10

Pleasant

11 Aug 2025

Verified traveler

Could be better

The bathroom dispensers had lots of built up soap on them and hadn't been cleaned in a long time. Breakfast was chaos between the noise of the children running around and the staff crashing the trays at the buffet changing them over. The room was very hot so we had the windows open only to be woken around 2am when a large group of 18yo left. Bar staff were adequate but not overly friendly. Everything was no better than average which is not a 4* expectation

Partner

10/10

Exceptional

09 Aug 2025

Mary Ann

Great location

6/10

Pleasant

07 Aug 2025

Marcus

Shower was cold both mornings we stayed. No iron or ironing board in the room, had to ask twice to get one. Very conveniently located, buffet breakfast was ok.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

martin

This hotel was right in the heart of Kilkenny! In only minutes you could be at restaurants, shopping, snd the castle!

Leisure Family

8/10

Excellent

04 Aug 2025

Anne-Marie

Location and Pool!

We're very happy with this hotel for our family trip to Kilkenny. We didn't rent a car and were traveling by train/bus and this hotel is perfectly placed in the city to walk to all main attractions. The pool was great with our young kids. The oldest (5Y) really liked the little led they added to our room. I recommend!

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Sheryl

There is air conditioning only on the lobby floor, not in the rooms. We only had a small desk fan to plug in for air. The room was showing some wear also. The staff at the front desk were great, but our waiter in the bar was not.

Leisure Family

10/10

Exceptional

25 Jul 2025

Ailish

Lovely stay highly recommend

10/10

Exceptional

18 Jul 2025

Brad K

Very helpful

This hotel was pretty much booked up when we got there to check in. The room they gave us was not what I had reserved and when we went back down to the front desk they very happily fixed the issue by up grading us to a bigger better room. It was quiet and clean. The beds were very comfortable and the hotel nicely located to make the city very walkable.

Partner

6/10

Pleasant

15 Jul 2025

Adrian

This is an old hotel so the lack of A/C was understandable but uncomfortable in 30 degree heat. Cracked floor/tiles in the bathroom. Doing the final check before leaving, I open a drawer I hadn’t used, which fell out narrowly missing my foot. Breakfast? Stopped serving at 10am which ensures a backup. I have never had to wait so long to be seated. Nominally self service but you wait to be issued with a mug, then queue whilst chap individually, item after item ,solemnly places. 2 rashers of bacon on your plate, one egg, etc. presumably to stop folk sneaking an extra sausage. This parsimonious approach explains why the fried eggs were rubbery and had obviously been standing for some time. No doubt the reply will be that I could have asked for more than one egg, but I wasn’t asked if I wanted two. As the process was so slow, the queue continued to build out in the lobby. Orange juice? It was labelled as such but it was more like orange squash!
The location is great, the staff were great but management need to sort out the breakfast offering and refurbish the fabric of what could be a fabulous hotel.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Lori

This was a beautiful hotel with an extremely clean area inside and out. The staff was friendly and attentive.

Leisure Family

8/10

Excellent

28 Jun 2025

Leanna

This was a great location for shopping and seeing the castle and eating at our favorite restaurant, Petronella on Butter Slip Lane.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Liam

Relaxing Weekend In City Centre

Very relaxing and enjoyable stay. Lobby is spacious and welcoming. Staff are friendly and helped with all our queries. Parking was ideal and well worth the price.
The room had everything we could ever have needed and with a well appreciated balcony. Bed was very comfortable. Bathroom was spacious, with a shower to look forward to.
Very impressed, and will return next time I say in Kilkenny.

Partner

8/10

Excellent

10 Jun 2025

Teresa

Great location!

10/10

Exceptional

09 Jun 2025

Richard

Terrific hotel, comfortable, well-appointed, loved the fitness and pool facilities.

Partner

10/10

Exceptional

07 Jun 2025

Marie

Great rooms and amenities

Leisure Friends

8/10

Excellent

06 Jun 2025

charles

Good location in town centre spacious room bathroom a little dated Did not have chance to use leisure facilities

Partner

10/10

Exceptional

06 Jun 2025

Steven

Enjoyable stay.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Adrian

Everything was excellent, food lication, friendly staff, the only disappointment was the bed, I would have preferred a standard double bed rather than two large bed put together, which made the bed uncomfortable and too big. Otherwise the room was a lovely size lovely ensuite was very clean.

Partner

4/10

Poor

05 Jun 2025

pascale

Great location and easy to explore the town on foot. The restaurant had limited dinner options due to a group booking. There was a billing issue at the bar caused by the hotel, but staff were argumentative and offered no reassurance. In the morning, there was no hot water in either of our rooms. Although the manager apologized and promised a refund, nothing was done. Disappointing service overall.

Leisure Family

10/10

Exceptional

29 May 2025

Lynn

Great location

10/10

Exceptional

28 May 2025

Mary

Couples get away

Absolutely fantastic hotel but the staff were absolutely fantastic. Their attention to details was spot on. The breakfast staff & Mags I think that was her name, short lady with blonde hair in a suit was so efficient at her job. Overall I would love to stay here again

Partner

10/10

Exceptional

26 May 2025

Claire

Fabulous rooms, comfy beds and good food. Lovely atmosphere in the lobby area.

Leisure Family

8/10

Excellent

24 May 2025

Brett

He was in need of some major repair

Leisure Partner

10/10

Exceptional

23 May 2025

Nick

Very good, quite happy with service and room was great.

Business

8/10

Excellent

22 May 2025

Marie

Loved the city location very walkable.
Great staff at the Hotel.

Leisure Partner

10/10

Exceptional

21 May 2025

Bernadette

This modern property is right in the heart of town. Just an easy walk to the shop, bars and the castle. The town is full of charm and I only wish was that I spent more time. The car park isn't part of the property but is only across the road with the hotel giving a discounted rate. Breakfast was good with a good selection of both hot and cold

Leisure Family

10/10

Exceptional

19 May 2025

Timothy

Nice place

Leisure Family

8/10

Excellent

15 May 2025

Jaime

The instant coffee in the rooms was terrible

10/10

Exceptional

10 May 2025

maddalena

Great Place Great Location

Terrific hotel centrally located and within walking distance to all the sights!! very nice staff and buffet breakfast. I enjoyed this hotel immensely

Self

8/10

Excellent

05 May 2025

Barbara

The hotel is situated in a fantastic location, and we thoroughly enjoyed the afternoon tea there. However, I was informed that my teenagers, aged 14 and 16, couldn't use the pool without supervision. Additionally, the garage across the street had a non-functional elevator, which made handling our luggage quite challenging.

Leisure Family

8/10

Excellent

30 Apr 2025

Eimear

Overall great

Check in and check out was quick and easy. Overall the hotel is in great condition and modern. The bathroom could do with a little upgrade in comparison - and very annoyingly the toilet roll holder is extremely close to the toilet meaning you have to sit sideways to avoid having your leg against it.

The breakfast was a little disappointing and a strange set up. It was very expensive for a 'buffet' experience. You could get your own cereal and toast etc but the hot food was behind a railing that you had to have served to you by a member of staff. For the amount being paid this felt a little mean.

We also had to go back downstairs and have our room keys reset twice in the two days we were staying there as they stopped working.

Overall it's a lovely hotel in a fantastic location. The room was a great size and comfortable. The staff are lovely and I would definitely stay here again.

Partner

10/10

Exceptional

30 Apr 2025

Helen

Central hotel which is clean and comfortable. Staff welcoming and helpful.

Leisure Partner

8/10

Excellent

21 Apr 2025

Margaret

Shower in room did not work and there were areas of the room that required a deeper clean. We also had an intoxicated customer arrive at our room door during the night and trying to break the door open. Staff however were excellent and made our stay.

Leisure Family_with_children

8/10

Excellent

19 Apr 2025

Emma

Lovely but needs updating

The staff at the hotel were great, really kind & helpful. The room very big, had everything we needed in it. However the bathroom was very rundown, felt dirty. Lots of old shower products on the tiles, hair in the bath. I asked for it to be cleaned again, however it still felt old and dirty after the second clean.
Location of the hotel was great, right in the centre of town but not noisy. Parking across the road was handy, it’s cheaper to pay the carpark directly than pay via the hotel.
Overall it was a nice stay apart from the bathroom.

Friends_and_family Family

4/10

Poor

15 Apr 2025

Monique

The room cleanliness was appalling. There was black mold in the showers, the carpets were thick with dirt and everything was worn and tired looking. The ventilation grill in the bathroom was thick with years worth of dirt.

Only redeeming quality was the location but will try other hotels in the area for our next visit. I have photos and am happy to share them with the hotel. We stayed in room 203. We did not address this with the hotel when we were there but hopefully this review will bring it to their attention.

Leisure Partner

6/10

Pleasant

31 Mar 2025

Verified traveler

Ok but pricing is double what it's worth

Good location. Little more than a 3 star hotel. Breakfast quality if very poor - feels like they bought the cheapest produce available. Coffee particularly bad. The price of the accommodation are probably double the quality. A run of the mill 3 star standard, charging 5 star prices.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2025

Mia

Wonder spot. Pool was great. Staff was amazing

10/10

Exceptional

19 Mar 2025

Paul

Arrived during St Patrick’s Day parade. Town was crowded but we were still able to park right across street from hotel. Very friendly staff from the front desk to the cafe to the pub. Recommend.

Leisure Family

10/10

Exceptional

14 Mar 2025

Jennifer

Very friendly staff, clean and modern

Leisure Family

10/10

Exceptional

12 Mar 2025

Robert

Superb location, spacious rooms and great swimming pool.

Staff very friendly. Thoughtful and speedy service.

Leisure Family

10/10

Exceptional

08 Mar 2025

Aisling

Excellent experience

Perfect location, city centre with car park and swimming pool across the road. Was expecting camp bed for the kids but they had a cubby area with bunk beds very handy. Staff were very friendly and nothing was an issue.Breakfast is the usual full irish buffet style but they do offer made to order if required for vegetarian etc.

Friends_and_family Family

8/10

Excellent

27 Jan 2025

Edward

Radiators in the room were antiquated

Leisure Self

8/10

Excellent

27 Jan 2025

Dawn

Very easy, comfortable and pleasant stay

Business_and_leisure

8/10

Excellent

27 Jan 2025

Verified traveler

Great place and location

Location was amazing, and the hotel was really nice, would definitely recommend.
There should, however, be a way of switching the radiators down or off in the room as it became way too hot overnight.

Partner

10/10

Exceptional

18 Jan 2025

Ger

Myself and my wife stayed fir one night. Big bedroom with very comfortable bed. Staff friendke abd efficient. Hotel location is excellent. Right in city

Partner

8/10

Excellent

22 Dec 2024

Robert

The location to the train station was easy and equally easy to get a taxi. Location near to historic sites, shopping, and restaurants.

Leisure Family

10/10

Exceptional

17 Dec 2024

SARA

Wonderful staff, fantastic food, and very spacious room

Leisure Partner

6/10

Pleasant

11 Dec 2024

Verified traveler

This hotel staff is kinda shady. I had accidentally booked the one room we needed here twice due the Expedia app grouping the booking into ANOTHER trip. After I explained the situation to the front desk gal she told me that she couldn’t do anything since Expedia has the money so we need to talk to them, but she would cancel the other booking. So I send a message to ECS and they told me they saw the cancellation, but that it was marked as a NO SHOW, so they have to talk to the property manager to refund me. I called down to the front and was told that it is hotel policy with all third party apps to mark it as a no-show when cancelling. At that point I was ok so what do we do here? The Exp rep I was talking to called the hotel for me and they told her she needed to email the property manager since he was off-site. I said ok that’s fine, because I get it, I worked in hotels. (KIM no one has said no to me at this point, I just got the run around)
Expedia made multiple attempts to talk to the guy. He never even replied to say no!!

Look I get it, I booked the non refundable room twice, but this was so clearly an accident AND I stayed there AND they didn’t even have the room I booked available!! THAT’S the thing that bothered me the most about the whole issue! Like it was clearly a mistake and you got your money for the dingy “upgraded” room with no king bed that you stuck me in; You couldn’t just be kind and refund me for an accident? Or, you couldn’t just say no to my face??

Leisure Partner

8/10

Excellent

09 Dec 2024

Gerard

Great location, friendly staff & great facilities

Great central location, parking right across the road, very friendly and helpful staff. Was pleasantly surprised by the range of equipment in the gym. Pool, sauna/steam facilities all very good too.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2024

pat

Excellent hotel for weekend break

Excellent location also staff were brilliant breakfast offer could improve also area a bit cramped but only a minor issue

Partner

10/10

Exceptional

29 Nov 2024

Angela

This is a lovely place to stay. Excellent value for the cost. Will stay here again if I’m ever in Ireland.

Friends

8/10

Excellent

08 Nov 2024

Christina

We enjoyed the stay here. Staff were helpful!

Leisure Family

10/10

Exceptional

04 Nov 2024

Judith

Pool, exercise room and spa were quite enjoyable. Rooms were comfy and Staff was great. Hotel centrally located in Kilkenny.

Leisure Friends

10/10

Exceptional

04 Nov 2024

Terry

Great location. Centrally located.

Leisure Partner

6/10

Pleasant

04 Nov 2024

John

Very nice hotel with a great pool which kids love. Staff were very friendly and helpful. One drawback for us was the room was situated beside the delivery gate and we were woken early (before 7am) by delivery trucks beeping. Otherwise a nice stay.

Friends_and_family Family

2/10

Poor

02 Nov 2024

Joanne

Not a wink of sleep got

Worst experience I ever had in any hotel,complained about loud noise next door on numerous accounts and no satisfaction it still continued into the night

Friends_and_family Family

10/10

Exceptional

26 Oct 2024

Kendra

Lovely hotel! The staff was very friendly and held our bags for hours as we roamed around before check in. The room itself was comfortable and quiet. Lots of accommodations the hotel offered as well.

Leisure Family

10/10

Exceptional

12 Oct 2024

lori m

Great location! Amazing staff and hotel.

Hotel was beautiful!! Very updated and beds were comfy!! Really appreciated the fan in room. Had an issue with pur reservation that Hotels.com could not resolve but hotel staff went above and beyond to make our stay perfect . Thank you Simona!!
Will never use hotels.com again but will definitely recommend this hotel

Partner

6/10

Pleasant

09 Oct 2024

Colleen

Need hot water but great staff

While we had comfortable beds, clean rooms, and a great breakfast, the shower water never reached a temperature above lukewarm. We want to recognize Nina at the front desk for helping us with the laundry service and Ross for excellent customer service beyond his job description.

Friends_and_family Family

10/10

Exceptional

02 Oct 2024

Michelle

Great space and close to everything, the pool and spa was very nice, although it closes early so only used it one morning. Great area to walk through the town.

Leisure Family

10/10

Exceptional

01 Oct 2024

Jelena

I would stay again. Great location

Leisure

10/10

Exceptional

29 Sep 2024

Gary

The only downside to this property was the toilets did not flush and we were moved to another room to try and get better service but it was the same as the first room. The staff was great at trying to accommodate us.

Leisure Family

10/10

Exceptional

20 Sep 2024

Jane

The staff was friendly and knowledgeable. The rooms were spacious and clean. Walking distance to all attractions.
..

Business Family

10/10

Exceptional

19 Sep 2024

Declan

We have stayed before and it is a nice hotel with nice friendly staff. It is well located to access places around the city.

Leisure Partner

2/10

Poor

18 Sep 2024

Louise

Room not clean. Badly stained carpet. Cheap dated furniture. No fan. No place to park or unload luggage as you check in. Bathroom is utilitarian for accessibility—could live with that if the toilet flushed. No room safe.

Leisure Partner