Hariston Hotel and Suites

Indonesia , Jakarta
JAKARTA, Jl. Terusan Bandengan Utara No.1 Jakarta Indonesia, 1
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20 reviews shown

10/10

Exceptional

30 Aug 2024

Sukmawaty

Staff very friendly , i expect there is gym but it was close, cleaned

Business_and_leisure

8/10

Excellent

18 Aug 2024

Steven

The staff was great, but unfortunately the hotel was not in a good arra and it was difficult to get to tourist type locations.

Leisure Self

6/10

Pleasant

26 May 2019

Nicholas

Quite good stay, surrounding is meh

We had several blackout during our stay, although only for a while. Cleanliness need to be bit improved, some of ther furniture looks q bit old. But their staffs are very polite and friendly.

Family

10/10

Exceptional

06 Mar 2019

Verified traveler

Love the hotel.. the room is spacious. Breakfast is good. Only the swimming pool is quite small. Overall, nice stay.

Friends_and_family Partner

8/10

Excellent

07 Feb 2019

Susan

Staff are all very friendly and helpful. Bed is comfortable.

8/10

Excellent

08 Jan 2017

Selvi Tania

Was ok, but very disappointed with the housekeeping. As i have to keep calling for towels and waited for many hours for asking for things. Bed sheet not clean, stayed for almost 4 night, i have to ask for changing bed sheet. Also have to ask for the sanitaries to be to up.
Brekafast is nice. The pool too small. Overall wont stay in this hotel again because i have experience the other hotel which is way better service and cleanness.

Family

8/10

Excellent

20 Oct 2016

Tom

Old Towels

I was disappointed with the conditions of the bath towel. They seemed old and wereally a bit tattered. The bed pillows were kind of stinky and smelled like body odor which made my stay unpleasant.

6/10

Pleasant

25 Sep 2016

BUN

Room are too small for 4 star hotel

Room are too small for a 4 star hotel

Partner

4/10

Poor

12 Sep 2016

jezza

Simple. No frills. Laid back

Simple hotel that charges for ice buckets and poor service. Room safe didn't work and even after making multiple requests the staff didn't bother to come. Room had blood / rust stains on the walls. So had the floor. The security guards were the friendliest persons around. Surrounded by a poorer side of town and a few funeral parlours. Few couples held their wedding there.

10/10

Exceptional

08 Sep 2016

Susann

Nice stay

Staff was terrific!

10/10

Exceptional

30 May 2016

George

jakarta 2016

great area and easy to navigate to various malls or restaurants

6/10

Pleasant

21 Mar 2016

Adi

Yeah good service

8/10

Excellent

01 Mar 2016

Ady

Nice Hotel

Best Western Hariston is a great hotel with comfortable bed & very clean.
Too bad that the pool is under renovation. Service is not that great, staff could have been friendlier. However considering I was only using the hotel for sleeping for 1 night, it didn't really affected me. Overall it was a nice hotel to stay & will go back again when visiting Jakarta next time.

Family

8/10

Excellent

13 Nov 2015

Ryan

Good, but there's room for improvement

Checking in was a pleasure as they had upgraded our two superior rooms into a deluxe suite (1705), upon seeing that we were traveling with children. The staff were also friendly, which made up for some slight issues communicating effectively in English.

However, the drainage in one of the bathrooms left much to be desired. After just one shower, water pooled on the floor and never dried up throughout my overnight stay. We didn't get them to fix it since it was only one night.

I would still stay here in future, given its proximity to family, but it isn't exactly in a touristy or lively neighbourhood.

Family

8/10

Excellent

11 Nov 2015

Wayland

real 4 star hotel, but bad location, no hot water

This is a real 4 star hotel with all the amenities associated with one. The pool was under maintenance when I was there so I couldn't use it though. The location kind of sucks. Not much to do or see walking distance from the hotel. There was no hot water when I tried to take a shower either.

8/10

Excellent

04 Sep 2015

Thim Fook

Stay in Best western

Staff are friendly and helpful. Room new and pleasant

8/10

Excellent

13 Jul 2015

Jolyn

Pleasant stay!

Good variety of food for morning breakfast buffet. Hotel is new and clean. Overall stay was very pleasant.

Family

8/10

Excellent

08 May 2015

Richie Whye Meng

Hariston not too bad

Overall the stay was quite pleasing. Except that the room service took quite a while (45 minutes for my meal) & the hotel lobby airconditioning was not quite efficient. Overall I'm quite pleased with regards to my stay in this hotel.
However I would like to commend on the impeccable service of 2 of the hotel staffs.
Namely Selly (Front Desk) & Rudi (Bell Boy). They made a great difference to my occupancy there.
Overall, GOOD.

8/10

Excellent

26 Jan 2015

steve

Amazing service

This is a nice hotel - the food, the room, and the general cleanliness is nice. However, the staff are fantastic! Especially Erwin, who went above and beyond to be helpful - even calling me *from home* to offer to go to the local bookstore for me an buy a postcard (since I had mentioned that I had been unable to find one and was leaving early in the morning). All of the staff were friendly and helpful - Fatimah in the restaurant and the front desk crew - I can't say enough about them. The only drawback might be the location. The hotel is not in a terribly convenient spot. There's not much within walking distance (though there is a little mini-mart), and because the hotel is new, many taxi drivers are not familiar with it.

2/10

Poor

15 Jun 2014

Iggy

Breakfast should be improved.

Average hotel and food for breakfast should be reviewed. Poor choice.