Name: Mercure Jakarta Batavia
Address: Jalan Kali Besar, Roa Malaka, 44 46, Jakarta, 11230, ID

6/10

Pleasant

12 May 2026

Robert

Pre arrival communication was lacking. Checkin went very smooth, but the lead up due to my late arrival (1am) and no communication was stressful. The room was sufficient for my needs. The massage area was clean, but be very sure to Clearly Communicate the timing, style to avoid any misunderstanding and discomfort during your Massage. The shower drain was slow to drain and the hand held wand leaked. (Though that just needed tightening which I did myself.) The location is very close and convenient to old town, the walk is slightly confusing due to construction and road closures, and you need to cross very busy roadways to get there. But it is certainly doable. Besides one interaction that made me feel uncomfortable , Staff were very friendly and accommodating.

Self

10/10

Exceptional

08 Mar 2026

Torstein

Had a very nice stay. Very nice staff.

8/10

Excellent

19 Dec 2025

meri

overall was good.

10/10

Exceptional

17 Nov 2025

William M

The room was spacious, fresh and spotlesdly clean, with excellent bedding, linens, towels and a very good bathroom with a fabulous shower. The hotel is of an interesting design, large and elegant

6/10

Pleasant

16 Oct 2025

Ana

The room was ok but basic things were not inside unless you ask for them like hand towels, extra toilet paper etc. room and common areas had roaches so not great either. Area is ok and you are close to Cafe Batavia which is really nice but other than that not much to do around. The same with breakfast, some local items are there but other you have to request for so not ideal.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Shravan

Well maintained and easy accessible stay in Jakarta

Leisure Friends

10/10

Exceptional

30 Jul 2025

Irving Gerswin

Nice staff. Great amenities, such as the pool, morning buffet, laundry, and gym. Easy access to tourist sights. The room is clean, up to date, and complete grooming kit.

Leisure Self

8/10

Excellent

25 Jul 2025

Jamie

Easy to walk to attractions in old town

Partner

8/10

Excellent

02 May 2025

Stephen

The area around the hotel is not that desirable. Dirty by the canal but I think that is just typical of Jakarta

4/10

Poor

13 Apr 2025

Steven

Infested

Woke up to cockroaches in my bed. Terrible experience. Hotel moved me to a new room. I reported this to hotels.com and have yet to be contacted by customer service. I also never received an apology by any hotel management.

Self

8/10

Excellent

27 Jan 2025

Isabel

In the hotel, although some of the decorations were tacky because of Lunar New Year. Which has the power because it was close to the Historic Dutch colonial area of Jakarta, which was huge disappointment.

The doorman insisted on calling us a taxi instead of letting us go to the street, said it would be four minutes, and 15 minutes later said the taxi had canceled and he would call another. We walked out in the street and held a taxi in less than one minute.

The breakfast buffet was beautiful and extensive.

10/10

Exceptional

06 Nov 2024

Min

Good location

10/10

Exceptional

21 Jul 2024

John

Excellent hotel in Old Town Jakarta

This was an add on day to my original five day stay I enjoyed the hotel and the staff, especially Tarysa and Erna at the front desk, Julia at the restaurant and Nisa from the Spa and situated in the Old Town the location was ideal for me

Self

8/10

Excellent

28 May 2024

Johanna

Delayed check in due to room not being ready. However, staff was kind and apologetic in explaining. Also we stayed on the 6th floor and it smelled like cigarette smoke. Not sure if smoking was allowed in the hotel or just on certain floors. But didn’t appreciate that. Also the carpet in the hallway was dirty.

Leisure Family

8/10

Excellent

11 May 2024

Yunus

It’s a stay in a historical building and it was nice. I enjoyed lounging at the pool in the morning as it was peaceful.

Leisure Friends

10/10

Exceptional

25 Feb 2024

JUNHONG JEREMY

Excellent value for a short stay, rooms were large and service impeccable. If you are looking to live away from the Jakarta crowd yet close to most of the major attractions then this is the place for you

Business_and_leisure Self

8/10

Excellent

27 Jan 2024

Terence

The room i had, Deluxe was excellent .
large and modern.
I had some few small issues with staff not being to international standards to start , but they improved

In room services was poor, the coffee maker Cumbersome ,

I loved the Old Town Jakarta location and slightly distressed external appearance of the hotel

Leisure Self

8/10

Excellent

23 Dec 2023

Akram Mohamed

The hotel facilities are good, clean and new. The beds are comfortable and clean. I did not love the neighborhood and wouldnt stay in this location again, but if you need an hotel around the area this is a good option.
On our last night, we ordered room service and I was informed that the POS machine wasnt working and that he would return the next day. In the morning, they knocked in our room before 7am to charge, bothering our sleep. Besides that, service was good.

Partner

10/10

Exceptional

19 Nov 2023

Shahzad

Very nice hotel in historical part of the town, close to airport

Leisure Self

8/10

Excellent

25 Sep 2023

Christine

Fabulously comfortable hotel, spotlessly clean, very nice staff. Most comfortable bed I have ever slept in. Difficult to walk in this area as crossing the road is very scary. There is only a small choice of western meals on the menu.

Leisure Self

6/10

Pleasant

13 Sep 2023

Mohammed

The hotel wasn’t bad nor the service but didn’t like the area

2/10

Poor

17 Mar 2023

Vinesh

AC was broken, room service would omit orders without informing in advance. 45 minute wait to be called to receive room service. Rooms were not clean. Just a nightmare

Business Self

10/10

Exceptional

13 Mar 2023

Kevin

Great place to stay

It is excellent value for money, and the sleep quality is fantastic.

Can’t say enough good things about the hotel.

Thanks very much guys. Kevin.

Business

2/10

Poor

18 Feb 2023

Jason

Disgusting. I checked in at 12 and checked out at 3pm because I had a meeting in between that time. The sheets had stains of god knows what, the floors were clearly not clean in some time and the room was filthy, the bathroom yuck... My spouse complained and all they only showed us an upgraded room which ironically had the same issues. So we checked out. Please be aware this hotel is in an undesirable area of Jakarta and is in no shape or form a nice clean place as they present in the images. They have a modern restaurant and seem to have spent all the time there because in one word its GROSS.

Business_and_leisure Partner

8/10

Excellent

12 Feb 2023

Tamara

Hotel is good but its surroundings are horrible

The hotel itself is great, it’s new, and clean. They have an issue with the food though, their main food rush hour is lunch, so when you have your daily paid for breakfast, even though it ends at 10am, by 9am, nothing is refilled as much, the food and drinks start to get cold. The staff are friendly but you feel they start to look at their watches starting at 9am, and you get the feeling that you came late and should in a kind way.. leave.
The location of the hotel is horrible, only fathalla square is close by but there isn’t much that’s in good clean shape that is a walking distance, it’s at least 20-30min walk.

Friends_and_family Family

10/10

Exceptional

03 Feb 2023

Ngai Ho

Good quality of facilities

Leisure Family

10/10

Exceptional

30 Jan 2023

Yohanes

This property has just recently renovated. Everything is clean and well decorated. The hotel also have good facilities from pool, gym to sauna and spa. The bike is free when you want to explore the old town as it is just next to the property.

Leisure Partner

10/10

Exceptional

24 Jan 2023

Harumi

The hotel Employees are the best! I

Leisure Self

8/10

Excellent

14 Jan 2023

Jon

Clean, tidy and welcoming hotel. Short walk to local shops and markets. Heavy traffic all around ; crazy driving and mopeds everywhere. Friendly staff and people; shout out to the welcoming and friendly security staff.

Leisure Self

8/10

Excellent

02 Jan 2023

SAW KEONG

To the manager of MALACCA RESTAURANT
PLEASE GIVE A THOROUGH CLEAN UP OF THE COFFEE MACHINE AT THE RESTAURANT AS I FOUND AN INSECT, MOST LIKELY A COCKROACH AT THE MACHINE ON 1 JAN 2023 DURING MY STAY AT MERCURE JAKARTA

MAY BE SOME SORT OF PEST CONTROL NEEDED AT MALAKA RESTAURANT AS THE INSECT BREED REAL FAST, NIP THEM IN THE BUD B4 IT INFEST THE WHOLE AREA

Leisure Family

10/10

Exceptional

18 Dec 2022

EUGENE YOUJIN

Love the rooms, service, abd breakfast! Really enjoyed my stay in a clean and newly renovated room. Breakfast spread is pretty decent.

Only gripe I had was the amount of mosquitoes in the dining area during breakfast. I wont say its to blame the hotel, may be an area issue.

Business_and_leisure Self

8/10

Excellent

25 Nov 2022

gareth

Great value for money

The rooms were fab and in a good location in Jakarta. The breakfast was great.

Bar service was poor. We were sat for cocktails and ended up just leaving as no one came back to actually serve us.

We have a late evening flight and we used the pool all afternoon and showered there. It was ideal.

Partner

10/10

Exceptional

14 Nov 2022

Dyah Ayu

The hotel is so cute, the room is spacious and clean. Eventho we had problem with the sink and shower but the staff was really helpfull and very quick. Need to improve the breakfast variety. We can rent the bycle for 2 hours.
Overall, I would love to come back again when I have chance.

Leisure Family

10/10

Exceptional

15 Aug 2022

Kohei

Staffs are amazing. They are ready 24/7. Breakfast buffet was also nice.

Leisure Self

10/10

Exceptional

30 Jun 2022

Benjamin

Stuff was friendly, the hotel was clean and safe !

Leisure

6/10

Pleasant

18 Jun 2022

Michelle

Massage at hotel. I still have back pain 2 days after massage

8/10

Excellent

13 Jun 2022

Kevin

An enjoyable weekend visit

An enjoyable weekend visit - 2 nights to this hote based in Old Jakarta. Disapointing some of the restaurant menus choices were not available. Breakfast was good.

Courteous staff through out.

Partner

8/10

Excellent

13 Jun 2021

Verified traveler

Really happy with my stay. 5 of my 7 days were in quarantine and it felt like the staff were a little overwhelmed by the demands so many people stuck in their rooms with nothing to do besides call and make demands. 😆
The hotel is lovely and you get a lot for the money. It’s really close to so many museums which I enjoyed during my post-quarantine days. THE STAFF ARE FANTASTIC and very very friendly. They work so hard to anticipate and meet needs. Very helpful and kind. If I’m ever in Jakarta again, I will enjoy staying here once again.

Business_and_leisure Self

8/10

Excellent

12 Mar 2020

Verified traveler

Foods was good and just needs an attentions before it’s run out especially the drinks 😊

Friends_and_family Friends

10/10

Exceptional

03 Mar 2020

kospch

everithyng just super... near old town touris interest.

Friends_and_family Family

10/10

Exceptional

26 Feb 2020

Wilson

Super comfortable bed, very respectful and helpful staff. Rooms were a good size and nice room layout.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2020

DWIGHT

Great and clean place

Business

10/10

Exceptional

12 Feb 2020

Verified traveler

All great but it should have clock inside the room

Friends_and_family Family

10/10

Exceptional

28 Jan 2020

Jo

Beautiful hotel in the old quarter. We enjoyed the pool, the sauna and the restaurant.

Leisure

10/10

Exceptional

10 Jan 2020

EsterRamey

Love the old classic look from outside, but very modern inside. My kids love their breakfast. Very clean and roomy room. Extremely helpful and friendly staff. The location is a bit off but overall everything about this hotel is excellent. Definitely coming back to stay here.

Friends_and_family Family

8/10

Excellent

13 Dec 2019

GREGORY

Stay was good

Good hotel but it is a little bit of a maze at first

Business

8/10

Excellent

07 Dec 2019

Rohith

Very good hotel, definitely worth the money

Very nice hotel. The exterior felt very elegant and well-maintained, giving off an old school vibe. The room was fantastic, with a complimentary minibar if you book a privilege room (just 3 soft drinks a day but still better than nothing). Breakfast was really good too with a decent spread. The only downside is that the hotel isn't located near any malls (by walking distance I mean). I'll definitely be back!

Business

10/10

Exceptional

19 Nov 2019

Verified traveler

Great option in Batavia

We stayed at beginning & end of our trip around Indonesia, as it is a lovely modern hotel, with great swimming pool, very convenient for Batavia Old Town & only 20-30 minutes from airport. Excellent breakfast buffet. Plenty of local taxis. Charming helpful staff - but some unfamiliar with requirements of international travellers eg at 6.45pm we were told the swimming pool was already closed but we went up anyway and were then told it was open until 8pm / Staff unfamiliar with local late night dining/drinking options, other than room service (we found out for ourselves that Cafe Batavia, 10 minutes walk away, served until midnight) / We asked several staff to post stamped mail for us and were told they could not, until we were eventually referred to a more senior member of staff

Partner

8/10

Excellent

17 Nov 2019

James

Some room for improvement, but an excellent choice

The hotel has clearly had a refit very recently and the rooms are great. However there were a few teething problems: my room smelled and it took quite a while to get me another. Breakfast was decent, but won’t blow anyone’s socks off. Air-conditioning seemed to be either on or off, it’s didn’t attempt to reach the temperature that Id set. Overall, and for the price, it definitely recommended. And by the way, the area is such a rest-bite from the bedlam of the rest of Jakarta, it’s worth it for that alone!

Self

4/10

Poor

23 Sep 2019

Verified traveler

1. assign to room 711, WIFI signal relatively weak and drop off occasionally.
2. Shower heater either too hot or too cool, extremely hard adjusting water temperature.

Business Self

10/10

Exceptional

21 Sep 2019

Verified traveler

This hotel is amazing and such a good price period the location is great just across a busy road and canal from old Town sites and museums. Chinatown is a short walk too. The only relatively small issue is that the bed wasn't a king size as stated in the description, but it was super comfy! this will always be my go-to hotel in Jakarta!

Self

10/10

Exceptional

12 Sep 2019

Verified traveler

Very good

10/10

Exceptional

01 Sep 2019

Stevenn

Amazing place in North Jakarta

The hotel was really beautiful - modern design in an old building. Rooms were spacious, cozy, clean and super comfortable. Service was great too. Walking distance to Kota Tua for food and night walk!

8/10

Excellent

26 Aug 2019

Verified traveler

Recently renovated, look new.
Safety box run low battery and unable to open. Operator shall conduct schedule replacement of battery rather then die off.
Hot shower either too hot or too cool, very sensitive and hard to adjust.

Business Self

10/10

Exceptional

26 Aug 2019

Verified traveler

New and clean and tidy. I didn’t give five for cleanliness cuz the tea spoon weren’t clean properly but the rest are amazing. Sparkling toilet 👍

Business Self

10/10

Exceptional

23 Aug 2019

Verified traveler

The give me early checkin. I had no complaint. 5 Star!

Business Partner

10/10

Exceptional

18 Aug 2019

Mihir

Amazing

Amazing

8/10

Excellent

11 Aug 2019

Verified traveler

Good and re-new room with nice decoration. friendly staffs with speedy check-in and check-out process

Business Self

10/10

Exceptional

29 Jul 2019

Kiat How

Thumbs up at Mecure Jakarta Batavia

Good experience and pleasant

Friends

10/10

Exceptional

04 Jul 2019

Andrew

Superb new hotel

I pick this hotel because it near with kota tua attraction, mangga dua shopping mall and glodok shopping arcade. Room is spacious and modern interior. The ambience is so nice. Breakfast is complete buffet and taste good. Wifi is good and hot shower is pouring nice. The staffs are very friendly and helpful. Very recommended

10/10

Exceptional

04 Jul 2019

Yosua

Brand new renovated hotels
Amenities is complete
Wifi is fast and breakfast is delicious
Hot shower provided, ac is cold
Nice interior and exterior
Healthy juice drink is recommended

Near kota tua, mangga dua and glodok (shopping arcade)

Business Friends

10/10

Exceptional

22 Jun 2026

Yoshikazu

空港から比較的近くて電車のコタ駅にも近いです。スタッフが純朴そうで、ジャワらしさを味わえました。慣れていないのか、部屋のアメニティが揃ってなかったですが、すぐに対応してくれました。

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Ömer

Personel war sehr freundlich

Family_with_children

10/10

Exceptional

08 May 2026

Georges

Fijn hotel op een goede locatie. Gelegen in het oude centrum, op loopafstand gelegen van o.a. Toko Merah, Stasiun Kota Tua en de oude haven.

Er zijn veel vervoersmogelijkheden naar andere stadsdelen:
Openbaar vervoer op loopafstand bushalte TransJakarta lijn op 150m, Treinstation Kota Tua op 400m en altijd een Bluebird taxi paraat bij het hotel. (De Bluebird taxi app is een erg handige app voor supersnelle en betrouwbare taxiservice)

Al het personeel is zeer vriendelijk, behulpzaam en professioneel.

De kamers zijn prima. Ruim, schoon, compleet en luxe ingericht.

Fijne gym, prettig zwembad, en uitgebreide Spa (van dat laatste heb ik zelf geen gebruik gemaakt).

Ruime keus bij het ontbijt (kleine tip) de keuze voor fruit is goed maar mag iets uitgebreider.

Let op de oude stad is niet een rustige plaats. Het leven van Jakarta raast er net zo als in de rest van de stad. Maar als je daar in meebeweegt en kan je er veel mooie plekken ontdekken.

Family

8/10

Excellent

21 Mar 2026

YUNG HU

Good

10/10

Exceptional

01 Mar 2026

Kentaro

清潔感あり。豪華

8/10

Excellent

29 Dec 2025

Young Kuen

모든게 완벽한 호텔이지만 위치가 조금 애매해요

Self

8/10

Excellent

15 Oct 2025

YASUHIRO

綺麗なホテルです

2泊3日で利用させて頂きました。綺麗なホテルです。ドアマンがいつも笑顔で、扉の開け閉めをしてくれます。枕銭を置くの忘れたら、タオルが2枚中、1枚だけしか新品にしてくれませんでした。

Friends_and_family Friends

8/10

Excellent

07 Oct 2025

Albin

The place is very nice. Room floor and bathroom had a few spots which indicated it was not 100% clean but it was alright. Breakfast was ok

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

wilco

Best tevreden

10/10

Exceptional

12 Sep 2025

Hitoshi

good!

6/10

Pleasant

28 Jul 2025

Nicolas

Pour transit vers les îles

Hôtel standard sans prétention, parfait pour un transit court.

Partner

8/10

Excellent

02 Nov 2024

Jun

部屋は清潔で、レストランのスタッフやその他のスタッフなどは親切。コタ　ジャカルタ駅を利用したりする人には、便利。地元の食事意外は、KFCが2箇所しかない。
過去のコメントにもあったが、部屋は清潔に確かに思えるし、テレビま大きく快適だが、フェイスタオル、バスローブそして、ミネラルウォーターはない。注文すれば、ポットに入れた水を運んできてくれる。色々、経費を削減しながら、よく丁寧にやっていると思うから、ちょっと残念なところがある。

8/10

Excellent

23 Oct 2024

Ayumu

ちゃんと飲み物が冷える冷蔵庫が欲しい。
部屋の空調が調子悪いときに夜中でも対応してくれ、最終的に迅速に代わりの部屋を準備してくれた。

Leisure Friends

8/10

Excellent

23 Oct 2024

Jasper

Op loopafstand van het oude centrum. Weinig leuke eetgelegenheden in de directe omgeving. Mooie badkamer en een goed bed. Europees ontbijt wat beperkt qua keuze. Heel aardig personeel. We hadden lichte lekkage vd airco op onze kamer. Helaas was het de eerste keer niet verholpen. Opnieuw aangegeven bij de receptie en er kwam meteen een monteur die de klacht verholpen heeft. We kregen een andere kamer aangeboden maar dat hoefde niet van ons aangezien we de dag erop weer verder zouden reizen

Leisure Partner