Name: Soho Boutique Jerez
Address: Calle Nuno De Canas, 1, Jerez De La Frontera, 11402, ES

10/10

Exceptional

03 Apr 2026

Kathy

The hotel was terrific. Easy parking and great location near the Equestrian show and about 15 minutes walk to city centre. Very comfortable rooms. Good tapas place just around the corner.

Friends

8/10

Excellent

09 Oct 2025

Adrian

Clean room. Good central location

Friends_and_family Family

8/10

Excellent

22 Jun 2025

paul

Great stay at the soho boutique stayed while visiting family
Hotel in great location only a short walk into town
Loads of bars and restaurants

8/10

Excellent

05 May 2025

helen

Nice hotel.

Friends_and_family Family

4/10

Poor

30 Apr 2025

Daniel

They put us in the second building. Perhaps the rooms in the main are better. Smelled of mold & you could hear the next room as if they were in your room and we heard them tell 4am.

Leisure Family

8/10

Excellent

30 Mar 2025

Ernestine

Great location and very nice hotel. Little noisy when windows are open.

8/10

Excellent

26 Jan 2025

Sean

One night, 5 min walk to center.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Mary Ann

Very clean room,especially the restroom,shower. Location walking to restaurants

Leisure Family

8/10

Excellent

28 Oct 2024

David

The location was good but there was a wedding so the noise started from 12 00 to 23 30 non stop. Then on Monday there were noise of work building at an early hour so i struggled with this.
The keys didnt work several times so going to the ither building ( the hotel hast 2 parts) and try to fix the keys is a pain...
The spanish bar beside called \"a bocados\" is 5 stars.

Self

10/10

Exceptional

25 Oct 2024

Martha

Great stay, room big, bed very confortable

Leisure Partner

8/10

Excellent

11 Oct 2024

DRISS

Cleanliness
Friendly service

6/10

Pleasant

05 Oct 2024

Claus

Not sure we'll be back again.

Have stayed previously.
Hotel name still has 'spa' in name. However it has zero facilities, no spa and only an outdoor pool in the shade early afternoon. Weekend parking free in the streets which was handy as hotel had only limited parking. Not sure we'll be back again.

Partner

10/10

Exceptional

01 Oct 2024

Julie

Cleanliness was great. Staff were great.

Leisure Friends

8/10

Excellent

20 Jul 2024

DANIEL

My only disappointment was there was no gym. The dining options are few at the bar/restaurant but lot of different restaurants within walking distance. Overall, good stay.

Leisure Family

8/10

Excellent

09 May 2024

Harriet

Good visit

Very good location for La Feria. Room was a bit dark but otherwise comfortable. Would love liked a kettle to make tea.

Partner

10/10

Exceptional

19 Aug 2022

Bruce

The property was attractive, welcoming, well situated. The room was excellent.

Leisure Partner

6/10

Pleasant

11 Jun 2022

MAUREEN

Very clean, tastefully decorated with courteous staff, refreshing small pool, nice breakfast buffet. Staff went out of their way to please. Our AC seemed a bit outdated, wasnt working the first night, but maintenance staff fixed it very promptly.

Leisure Family

6/10

Pleasant

12 Nov 2021

Erik

A mixed bag really.
The room was very nice and clean. The bed was very comfy.
Location is very good.
The hotel and the street(s) outside EXTREMELY loud lat into night (way pass midnight).
A/C didn't work.
Front desk staff's manners questionnable.

Leisure Self

8/10

Excellent

24 Oct 2021

Verified traveler

Nice room but a bit dark. Can use some more lights.

Partner

10/10

Exceptional

26 Jun 2021

wilmary

Awesome hotel

It is so nice here, close to restaurants and the service was excellent we will come back

10/10

Exceptional

02 Apr 2021

Edmund

Soho boutique

Lovely room and facilities, shame the pool and bar were closed due to covid restrictions. Lovely Irish bar right opposite hotel and a good Chinese restaurant 200m up the road.
It would be nice to have a couple of channels on the tv in English, even if it’s only news!

Friends_and_family Friends

8/10

Excellent

08 Sep 2019

David

Late August 2019

Hotel was excellently situated for the centre of town and was well maintained throughout.
It would be useful if breakfast was included in the costs (even if that increased the price a little)
The swimming pool was adequate for purpose but was much smaller than suggested by the online photographs!

Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Great location on the edge of the old town. Secure car parking. 24 hour reception. Really nice helpful staff and our room was terrific - comfy bed, bath and shower, lots of hot water. Only downside was no on-site catering (except breakfast) although there is a bar across the road. Note the pool is small - great for a splash at the end of the day but don't plan to spend the day there too often.

Leisure Partner

8/10

Excellent

20 May 2019

Verified traveler

Good for visiting the horse fair, a tad pricey though

Leisure Partner

4/10

Poor

22 Oct 2018

Andrew

Hmm, only hotel I wouldn't stay in again in Jerez.

Pool fence locked so couldn't sit and read poolside - receptionist was a bit sarcastic about it. Use Hotel Jerez, Hotel Sherry Park or Villa Jerez if you wish to sit by a pool in October.
Hadn't intended to use it, but the spa was also closed from October 14th...at a Spa Hotel!

Partner

8/10

Excellent

12 Oct 2018

Robert

Ok for business

Good hotel, though pool area closed and bar didn’t open until 7pm.

10/10

Exceptional

06 Oct 2018

Steven

Good quality hotel

Good quality hotel within easy walking distance of the town centre.

Friends

10/10

Exceptional

05 Oct 2018

Verified traveler

Great little find...

Quaint well maintained hotel with character.
Great staff and very good value.
Very pleased and no qualms whatsoever. Would not hesitate to return...

Friends

8/10

Excellent

15 Sep 2018

Diane

The property is well located in the city in an old Sherry Bodega. The rooms are clean and the staff generally friendly and helpful. The 4 star rating is a little generous. There are minor maintenance issues with the property that need to be addressed. Also, there is no food service other than breakfast (which is plentiful and good). After spending the day sightseeing it would have been nice to be able to grab a light dinner at the hotel rather than trudging out again. The pool was clean and well maintained. The spa seems not to be connected to the hotel, it would have been nice if the hotel staff could have made direct arrangements for their services, rather than having to call a separate phone number. All in all a good place to stay but I'd only give it a 3.5 star rating.

8/10

Excellent

15 Sep 2018

doshndi

Only 5 minutes walk from the centre of Jerez ...

Don't be put off by the location of this hotel, it's only a 5 minute walk from the town centre, and 10 minutes from the heart of the Old Town. Hotels 5 minutes nearer are much more expensive. It has a pool and a spa, very friendly staff (the reception staff are also multilingual) and a nicely appointed bar/cafeteria. What it lacks is a restaurant - though being so close to the town centre, perhaps any restaurant in the hotel might be underused. It's just had a name change as the owner has reached an operating agreement with the Soho Boutique hotel group, so some taxi drivers might still know it as Los Jandolos. Altogether, a fine base from which to explore Jerez and the surrounding area.

2/10

Poor

21 Aug 2018

Michael

Fake Hotel

This hotel uses FAKE pictures on their website!!...They have photoshopped trees that don’t exist to give the impression of space, they have erased green tarpaulins and replaced them with small bushes, they have airbrushed out the wooden picket fence that surrounds the pool....or in my opinion the paddling pool!!..,they have stretched the images of the pool to make a fake representation of its size...fake pictures don’t show the driveway or the wasteland that lies next to the pool....Fake!!..,when this was pointed out to the management they denied any use of photo manipulation!!..,were argumentative and were dismissive of my complaint..the location is on a busy road( Fake pictures used to show entrance) opposite a kebab vendor!!...my 14 year old daughter, who had set her heart on combining a city break with some pool time was devastated!!...we had driven a long way and the use of fake images left us all very disappointed.
The use of fake and misleading images should be stopped and hotels like this one should be honest and allow clients to make an informed decision based upon thier individual needs. I have travelled extensively over many years and this is the worst use of fake images I have ever seen...Please be careful and if it looks too good to be true, it usually is!!

Family

6/10

Pleasant

08 Aug 2018

Jus

Disappointed with this hotel

Disappointed with the service when we arrived with our young child. We were given a room that was not cleaned, with towels on the floor. The receptionist was so unhelpful and somewhat rude.
Breakfasts disappointing. Not what we expected for a 5 star hotel.

10/10

Exceptional

05 May 2018

Terri jane

Lovely basic stay

Incredible size room, close to local town centre with plenty of incredible restaurants . Spa is ok , breakfast was great , fresh lots of options to suit all . Staff incredibly helpful

Family

10/10

Exceptional

18 Apr 2018

Verified traveler

Jerez boutique hotel

Great hotel, a little out of town but worth the walk and there was a very good restaurant just round the corner.

Family

10/10

Exceptional

12 Apr 2018

Marc

ho.liday

excellent hotel and great staff

Partner

8/10

Excellent

01 Mar 2018

Deborah

Difficult to have restful night.

Charming hotel but the rooms are too dark and not soundproof. For this reason I would not choose to stay here again. Otherwise the rooms are delightful, spacious and full of old world charm. Reception very friendly and helpful.

Family

10/10

Exceptional

25 Feb 2018

pankaj

Nice comfortable hotel with Spa

Name of hotel is now Hotel Los Jándalos, so look for that when driving there. Good spot in Jerez, you can walk to a lot of places. Rooms in the side hotel (Casa 2) have a lounge mezzanine. Spa is only open in the evening and closed on mondays.

Family

10/10

Exceptional

19 Nov 2017

Verified traveler

Lovely hotel for a short stay in Jerez

The receptionist was very friendly when we checked in and gave us some very useful tips on what to see and do in Jerez. The room was nicely decorated, very spacious and perfectly clean. The bed was comfortable. The room was on the second floor on the side of the main road so a little noisy. We liked the idea that the hotel has a Spa, unfortunately we didn't have time to use it, but it looked lovely. It is in easy walking distance of the commercial and historic town centre. We recommend Los Jandalos for a stay in Jerez. I

Partner

10/10

Exceptional

18 Nov 2017

Khaled

Awesome

Awesome

8/10

Excellent

04 Nov 2017

richard

Nice room good value for time of year . Outside a bit tired . Local area pretty basic

Family

10/10

Exceptional

26 Oct 2017

Verified traveler

World Superbikes

Excellent location for the circuit and also into town

10/10

Exceptional

22 Oct 2017

Brad

Jerez

Excellent location, Spa causes heat and humidity issues other than this excellent value!

Partner

10/10

Exceptional

01 Sep 2017

Jules

Nice hotel in central Jerez, 15m drive to airport

A great value room for the night, large bedroom, big bed, large bathroom, aircon, friendly staff.

8/10

Excellent

02 Jul 2017

peter

great hotel for exploring Herez

Nice hotel. They kindly upgraded us to a superior room which was excellent. Easy walk in to the old town.

Partner

8/10

Excellent

05 May 2017

Brian

Booked Massages. Massusse didn't show.

Family

8/10

Excellent

30 Mar 2017

Ali

Short walk to city centre

Convenient hotel with parking, close enough to walk to Alcazar and bodegas.
Good breakfast included in our rate.

Partner

10/10

Exceptional

27 Mar 2017

Maurice

Elegant and quiet room close to equestrian centre

Generally quiet area, but Friday night was very noisy until late due to young people gathering in Irish pub opposite and loud motorbikes.

Partner

8/10

Excellent

10 Mar 2017

Lindsay

Nice short stay

Only had a short 1 day stay in Jerez but it was enjoyable. Hotel recommended Tio Pepe for sherry tàsting - it was amazing. Room was very nice - with a loft upstairs with plenty of room to relax in.

Partner

10/10

Exceptional

17 Dec 2016

Verified traveler

Nice hotel in city center

Very nice facility easy walking distance from all of the major attractions in Jerez. Great spa. Friendly, knowledgeable, helpful staff. I highly recommend it. Also has good restaurant and ad if you are too tired to go out. Spa is great and they have a fabulous masseuse available on relatively short notice. Very clean. Staff very fluent in English.

8/10

Excellent

19 Sep 2016

Ian

Perfect hotel to explore Jerez

Perfect location to explore Jerez. Ten min walk into the town but a nice walk in and very well placed. Very helpful staff. We had a duplex room which is huge! Old sherry bodega originally and full of charm. Very happy. Thanks.

6/10

Pleasant

13 Sep 2016

Lynne

We arrived during a heatwave and I was surprised to find the room lacking in a fridge/mini-bar. Also no coffee-making facilities or room-service. Beds very hard, room very dark and lacking in natural light. One of the reasons for choosing the hotel was a bar serving snacks and meals was advertised so I wouldn't have to go into town if I didn't want to but the bar only opened at 8pm. I was there to work and in a wheelchair and it was also too hot to go out in the afternoon on some days, so the lack of services was very disappointing. Some of the staff were very friendly and helpful, others were off-handed. We were in the annexe in a duplex so didn't experience the service in the main hotel building.

6/10

Pleasant

08 Sep 2016

Peter

4* Hotel rooms without fridge in 40 degrees! What!

This was a well priced Hotel, however, I couldn't believe a 4* Hotel would have rooms without fridges - Goodness, they are situated in Jerez where it exceeds 40 degrees in the summer!!!! Unbelievable (even Hostels have fridges in their rooms). We were informed that we could upgrade, but, 20€ a night for a fridge. Ha! Room size was good and Air-con excellent, Spa, well, very small and limited. Great to have parking included on-site and for us, location was very good; 15 minutes walk to the main square in Jerez, but, really this was a typical example of you get what you pay for, or, less than you expect! Mediocre comes to mind.

Partner

6/10

Pleasant

02 Aug 2016

Verified traveler

Clean hotel, pleasant staff. A bit shabby, breakfast was average, but good value for the price paid.

Family

6/10

Pleasant

25 Jul 2016

Ace

Hotel had nice shops within walking distances.

Rooms too close together. I could hear my neighbors when they entered/exited the rooms.
No snacks available in the vending machines on my floor. No where to grab a quick snack when I was hungry.

4/10

Poor

18 Jul 2016

Verified traveler

Disappointing

Definitely not 4 star. Not even a bed cover - only a sheet. Old and not very clean. Disappointing.

Family

8/10

Excellent

10 Jun 2016

Neil

Good hotel, ok location.

We were given a nice large room with sofa and armchair. Bathroom was large however the shower screen was a little small (although this is a common complaint of mine).

Receptionist didn't give a good first impression but started to warm-up by the time he handed over the key. When will hotels realise that you only have one change to make a good first impression?.

Location of hotel wasn't too bad although it's a good 10-15 minute walk to the main centre (shopping, decent restaurants etc.).

Partner

10/10

Exceptional

21 Apr 2016

DEREK

Snap it up !

Lovely hotel. Elegant and stylish in its furniture and fittings. think its better than a 4 star. Room was well proportioned and very comfortable.Nice furniture and excellent decor. Reception was very friendly. 5 minute walk to a busy restaurant and shop area.Parking was 12 euros per night with the entrance just to the left of the hotel front entrance.Decent size supermarket within 2 minute walk. Overall, a bargain for this good a hotel but prices can rise considerably during festivals and big events.

Partner

8/10

Excellent

15 Apr 2016

Sandy

Nice hotel close to the Real Escuela

Lovely staff.
Convenient central location and safe area.
Mattresses not very comfortable.

10/10

Exceptional

26 Jan 2016

Michael

Great Experience

All good. Great value. The staff were friendly and extremely helpful.
We speak almost no Spanish, which can present challenges.
We would return to Jerez and to this hotel in a heartbeat.

Partner

8/10

Excellent

08 Jan 2016

Graham

Not perfect but certainly satisfactory

Generally, we were happy with the stay. One negative was the fact that the bar and restaurant were closed for the first 10 days of the year. We should have been made aware of this in advance.
Otherwise, the buffet breakfast was excellent.
We both like firm beds, this bed was way too hard however, adversly affecting our sleep quality.

Partner

6/10

Pleasant

03 Nov 2015

Tony

Nice outside hotel

The carpet was very dirty and the staff was not very friendly.

Family

10/10

Exceptional

25 Aug 2015

Linda

Stopover

Stopover on way to airport very clean comfortable room helpfully staff

Family

10/10

Exceptional

26 Jul 2015

Adela

Great location in Jerez de la Frontera

Huge 2 level room for a good rate. Parking available for an extra reasonable fee. Walking distance to downtown.

Partner

6/10

Pleasant

04 Jul 2015

mctib

Equestrian neighborhood

Only stay here if you are interested in the equestrian school or the bull ring - otherwise stay in the town. The staff wasn't particularly helpful when we asked for recommendations. They booked a flamenco show for us, we paid extra for a tapa for 5 and got 2 small dishes of olives. However the show was fairly good ( we know nothing about flamenco). The breakfast was expensive for what you got - if it's not included with your room, find another restaurant- which isn't easy in this neighborhood. Can't recommend.

10/10

Exceptional

29 Sep 2014

Jory

Quiet location, easy to walk to must see sights

Very nice accommodations and quiet! A little off the beaten path, but still an easy walk to more historical areas of Jerez de la Frontera. Spa treatments and parking are available making this an even sweeter hotel in which to spend your stay in Jerez. I wouldn't hesitate to book with Los Andalos again

6/10

Pleasant

27 Jul 2014

Andrew

Nice enough, nothing special

Decent hotel, not a great second bed for the kids. Staff OK, not overly friendly. No link to the spa facilities via the hotel's website so no way of booking them in advance.

8/10

Excellent

19 May 2014

jo

nice hotel close to city centre

stayed here for 4 nights to visit the horse feria. Hotel very clean - we were given a double room in the old winery building which was quite large with additional seating area upstairs. Considering how close it was to the road and the festival was on it was surprisingly quiet. We paid for parking on site which was 8 euros a day. The breakfast provided a good choice buffet style breakfast with very nice coffee.

4/10

Poor

15 Apr 2014

Verified traveler

Noisy and not great location

The room was very noisy, we could hear people both outside and inside the hotel. It was not in a great location in town.

Family

8/10

Excellent

07 Oct 2013

Manuel

Excellent location: walking distance to town.

Excellent location: walking distance to town. Well placed and good hotel whwn visiting Jerez de la Frontera.

10/10

Exceptional

29 Sep 2013

Verified traveler

Los Jandalos Jerez & Spa

great breakfast. very hospitable service. very beautiful. very nice bar

10/10

Exceptional

31 Jul 2013

Philippe

excellent hotel in Jerez

Our car happened to be broken into in a side street of the hotel during our stay in that hotel. The hotel staff were very helpful and understanding, they gave us all we needed to clean our car. A member of the staff even walked with us to a shop to find what we needed to do some minor repairs and they even made phone calls all over to find someone to repair our car. After our car was damaged, they offered to let us park our car into their garage and never billed us for that; The hotel itself was very clean, the breakfast was very good, the room we were given was large and had an extension room for the kids. We were very satisfied with the hotel and will come again;

8/10

Excellent

01 Jun 2013

Mr x

Nice Clean and Reasonably Priced

Good location. About 20 min walk to main square.

Room was clean, but mattress was incredibly hard and lumpy- even for Spain.

Didn't use spa, but seemed first rate.

8/10

Excellent

25 Nov 2012

Verified traveler

Very good hotel

Great hotel at a deal rate and probably good value at a normal rate.

10/10

Exceptional

15 Nov 2012

E Holliday

Wonderful Hotel

Unfortunately we only stayed one night at this wonderful hotel. It would be perfect for a weekend or longer. The rooms were clean and very spacious and although the beds were a little hard, we slept well. We would happily return in the future.

6/10

Pleasant

13 Nov 2012

Verified traveler

The bathroom was not clean. Fresh brown tread marks on the toilet. The shower was moldy.

Family

10/10

Exceptional

15 Oct 2012

C K Chew

good Hotel at Jerez

We enjoyed our stay at the hotel, albeit for overnight only. The room was clean and well equipped, very comfortable and near to the old town. I would strongly recommend this hotel for tourist and business travellers.

10/10

Exceptional

14 Oct 2012

Dlp928

Jerez

Very friendly and nice staff, very helpful. Decided to stay an extra night on a very busy weekend and they booked us on a cancellation. We were very thankful. The rooms are large and the bathrooms are modern and big

10/10

Exceptional

12 Oct 2012

iain

unique conversion

Great buildings great value and top rate breakfast with food regularly topped up rather than left to get cold. Easy location to walk round the sights of Jerez

8/10

Excellent

03 Oct 2012

Verified traveler

We would recommenr this Hotel

10/10

Exceptional

28 Aug 2012

roe

recent stay at the los jandalos jerez and spa

Everything about the hotel was first class and good value for money. The chamber maids were very nice but the staff should be a little more welcoming- one incident spoiled things a bit.

10/10

Exceptional

19 Aug 2012

Jeffla

Fantastic place at a great price!

We picked this hotel at the last minute while we were on our way to Jerez. I booked it on Hotels.com while I was riding the train from Seville. I was really thrilled with how nice a place this was. It was very spacious and the decor was modern and nice quality. The folks at the front desk were extremely helpful as well.

Family

10/10

Exceptional

08 Aug 2012

Pammy

Sherry tasting

Loved the Hotels twin bed with the electric control but hated the king size bed as it is so hard its like sleeping on the floor. This was aproblem for me due to a medical condition.Breakfast was OK but needs more healthy nuts, seeds and a good wholefood cereal, and mabe freshly cooked eggs or a spanish omlette. We did not dine there as the menu was very limited and the same menu for lunch and dinner, it would have been to dine there if it was an interesting menu. Staff were kind and approacheable but the Gentelman at the front desk was outsting and went out oif his way to sort things out for us, we cant remember his name and did not see him for our last three days to thank him in person. Please get some slightly softer beds. Tried the SPA it OK I paid for circuits but there is no clock to time your self so you know when you will be called for your treatment, and no where to relax afterwards so its poor by my personal experience.I think the hotel guest should be able to use it free for set number of times during the stay.

Partner

8/10

Excellent

25 Apr 2012

Verified traveler

Los Jandalos Jerez

Very good hotel. Excellent staff, all spoke fluent english. Very good room. Beds are excellent. Hotel has a small spa in other building. Hotel cafeteria is small. Hotel restaurant very small, but food is good. Hotel is not in the heart of the town, but close enough. Buffet breakfast ok. Car park has a fence around it. If you are going to the Horse Show, it is within walking distance. I have two complaints: the noise from the hotel disco in the spa building comes through the window to your bedroom. There is also an Irish pub across the street.

8/10

Excellent

19 Apr 2012

Mrs Walker

Very central

Friendly, comfortable and central hotel with interesting and pleasant decoration. Very convenient for the equestrian center which is a must see. Receptionists very helpful and breakfast very pleasant.

Family

4/10

Poor

06 Mar 2012

Verified traveler

never again

room lighting dreadful, bathroom smelled bad, room not made up on the sunday, orange juice watered down at breakfast room not insulated adjoining noise prevelant

8/10

Excellent

19 Feb 2012

lorna

los jandalos jerez

On first walking into the lobby, it looks a bit tired but the guy at check in was very nice, smiling and happy to talk in English (after my attempts at Spanish). The rooms have obviously been modernised so it was a nice surprise on opening the door to the room. Nice newly tiled bathroom and decent sized bedroom. Had supper at the small restaurant which was good and very reasonably priced. Didn't go to the spa so can't comment. Easy to park car on site for 8 E per night.

6/10

Pleasant

24 Jan 2012

Michael

OK Hotel

We stayed at this hotel 6 or 7 years ago & thought it was great. It's changed a bit for the worse since then, so would probably go elsewhere if we visit Jerez again. Main problem was the bed, it was very uncomfortable, apart from that the room was OK. Previously breakfast was served in an annex that was very nice, it is now used for functions & breakfast is in the basement & is very average.

10/10

Exceptional

27 Oct 2011

Verified traveler

Modern Clean hotel

Very nice, modern, clean hotel in a good location in Jerez. The beds were a bit hard (which seems to be the norm in Europe) and it would have been nice to have a blanket for my daughter's bed upstairs in the room. She had to use bath towels.

10/10

Exceptional

05 Jun 2011

Verified traveler

Great hotel, great deal

All good - big, clean, well appointed rooms. Good location. And the smell of sherry on the corridors is amazing.

10/10

Exceptional

02 May 2011

Verified traveler

Excellent choice

Hotel is close enough to various tourist sites, the value for money is unbeatable, great service, beautiful rooms, parking and many other things that are not a given in Spain. Would stay here anytime!!!

8/10

Excellent

06 Feb 2011

Verified traveler

Very nice room - large, comfortable, big bathroom, good quality furnture and all at a very reasonable price. Down side, charging for car parking & not a lot to do locally unless you walk into the city centre - although that was only a 10 minute walk, so ok.

10/10

Exceptional

18 Oct 2010

Jan

Jerez by walking around.

We were visiting Jerez primarily to visit the bodega Fernando de Castilla, and had a perfect day including a magnificent lunch. Using a taxi was necessary, and the fare paid was acceptable and equal both ways. Walking distance to central Jerez was acceptable, and the performances we saw were very good, especially at Palaza del Arenal.
Tapas and drinks at Plaza de la Asunción were tasteful, but somewhat expensive.
The breakfast was just to our likeing, not to big and in pleasant surroundings and with a nice service.
We had another walk around the central city, and got a good impression of the old city of Jerez. Unfortunately, we did not have the tme to take advantage of your Spa offer.

6/10

Pleasant

01 Oct 2010

Donna

Great building - staff lacking

2 GPS's could not find this hotel, so we parked 3 blocks from hotel and started walking. Good that I had already decided that it was not worth moving the car, since clerk told us we didn't need parking. No wi-fi, and could not get dial up to work. Front desk provided info book of town, but did not want to help further.

Family

8/10

Excellent

09 Sep 2010

Joe

A cozy, comfortable, perfect placed hotel!

The hotel was a touch hard to find arriving by train, but the building itself was fabulous! The rooms are very comfortable, the room service was fast with courteous attendants, and the front desk personnel were very friendly/helpful. The location once there was great. The location to the bull fighting ring, various bodegas, and the historic downtown is perfect!

Family

2/10

Poor

04 Aug 2010

Colm

Rude staff

Good location and nice rooms, but service was truly awful. I paid extra for an indoor car parking space (as it was 37 degrees) but was only given an outside space and not offered a refund on my perpaid parking. Special key required for the safe but getting it from reception was an ordeal. No wireless internet as advertised, we were offered cable internet so long as we had our own cable!!! Staff were rude from start to finish.

Partner

6/10

Pleasant

31 Jul 2010

Frances

average

This hotel was situated in a fairly good location for exploring Jerez and did have the advantage of parking on site however while on the surface it seemed a good four star beyond reception things failed somewhat. Check in itself was functional but there was no effort at a welcome smile let alone a few words - granted our spainish is basic but we could have managed a few words and a smile is universal. On reaching our floor we were met with a wall of heat on stepping out of the lift as it appears only the reception is airconditioned - not a problem so long as room airconditioned, except it wasn't working. Also you had to go back to reception to get the key for the safe - another unfriendly experience. Given the reception experience neither of us were particularly keen to volunteer to complain about the airconditioning. Given we were there 3 nights and the rooms were made up each day we had no doubt staff were aware of the problem - shouldn't have been left unattended. While the room was billed as having wireless access it was in fact cable only access which was unsuitable for the device I wished to use. There was a spa facility however this was in a different building in the hotel grounds so we did not use it and cant comment on it.
The rooms were well cleaned and presented and quite spacious so its unfortunate that the air-con didnt work and that the staff werent quite as inviting as may have been

Partner

10/10

Exceptional

21 Jun 2010

Julian

it is a year or two since I have

it is a year or two since I have stayed here and some areas are looking a little more tired now. Having said tht it is still a very nice hotel in a good location for the city. Breakfast was good again. Walls are a little on the thin side meaning some noise can come through from adjoining rooms. Would stay again.

10/10

Exceptional

12 Oct 2009

J

Only a few minutes walk from the

Only a few minutes walk from the centre of town and English Breakfast!

10/10

Exceptional

19 Sep 2009

Anonymous

Excellent hotel and well situated:

Excellent hotel and well situated: good parking places too.