Name: The Capital Empire
Address: Empire Place, Cnr. Rivonia Rd, Sandhurst, Sandton, 177, Sandton, 2146, ZA

10/10

Exceptional

16 Jul 2026

Olvia

The room was spacious and clean. Everything at the hotel was a great experience.

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Russell

Everyone was good

10/10

Exceptional

10 Feb 2026

Moses Mlowoka

Excellent

10/10

Exceptional

19 Dec 2025

Serge

Conveniently located near Sandton shopping area

10/10

Exceptional

05 Nov 2025

Jeandré

The room was nice and clean

Business

10/10

Exceptional

29 Sep 2025

Roger

Great

10/10

Exceptional

24 Jul 2025

Michael

Consistently excellent staff and excellent breakfast

Business Self

8/10

Excellent

06 Jun 2025

Leo

Great, modern hotel, offering many amenities a pool, fitness center and tasty meals, high-level security, and a great location. Staff are welcoming and focused on providing excellent services.

Partner

8/10

Excellent

03 Apr 2025

Victor

Rolling sliding bins!

Everything was fine, but we were in room 133 and below us was the constant rolling and sliding of what sounded like bins, went on until after midnight. Kept waking up with the noise.

Partner

10/10

Exceptional

01 Apr 2025

Danielle

The hotel room was quite comfortable. It was very easy to get an Uber or taxi to and from the hotel. There were very nice restaurants nearby and I even found a Pilates class at a hotel nearby along with a spa with a sauna, steam room, nail, and massage services. For massages at the Capital Empire you can ask in advance and they will have someone come to the massage rooms. The in-room a/c worked very well and the wifi was great for personal and business use.

I do want to note that the pool is right next to the restaurant and bar, more exposed than what I'm used to, the standard room does not come with a tub (photos are misleading), and while the rooms are soundproof, you can still hear street noise if you're on the side facing the street. The water pressure was fine, but just on the lower side. The food at the hotel was good overall, but the pizza left more to be desired. Also, the gym does not have a treadmill.

I did enjoy my stay overall. I chose this hotel because a friend that I was visiting was staying there.

Business Friends

10/10

Exceptional

19 Feb 2025

Zikhona

Clean and staff is great

Business Self

8/10

Excellent

20 Jan 2025

John-Ross

All was good and upto standards.

Leisure Self

2/10

Poor

01 Sep 2024

Robert

I booked and paid for a room and when I got there !!! No room ! Expedia is a joke !!!! Never ever use it

Business

8/10

Excellent

11 Jul 2024

Scott

Great for the visit to the US consulate, which is walkable from the property.

Business_and_leisure Family_with_children

8/10

Excellent

20 Apr 2024

Christopher

Very clean and excellent staff.

Business Partner

8/10

Excellent

07 Jan 2024

Verified traveler

Decent Place to stay in the heart of Sandton

overall, great stay. The staff are amazing and very helpful, willing to go the extra mile to make your stay memorable, that's what I like the more I believe.

The room was decent but it could definitely use a little finesse and extra attention. Some of the furniture in the room I was in could use an update. Also, whenever taking a shower, water would go out through the bottom, in the bathroom... I couldn't understand.

Breakfast was great, decent with a large selection, I enjoyed it.

I would probably go back again, but perhaps choose a different type of room to compare with what I had.

Friends_and_family Friends

4/10

Poor

11 Nov 2023

Joresa

Disappointed in this property

Needs major renovations. Things were old, chipped,cracked. The staff was super nice, but I just couldn't get comfortable so I left and booked another hotel.

Self

6/10

Pleasant

03 Aug 2022

Modesto

No hot water. Location was great. Apart from that, nothing significant.

Business_and_leisure Family

6/10

Pleasant

31 Jan 2022

fortune

Take forever to clean the rooms

Self

10/10

Exceptional

24 Jan 2022

Aphelele

*

Business Friends

10/10

Exceptional

19 Jan 2022

Christian

The view from window

Leisure Partner

10/10

Exceptional

10 Jan 2022

Martin

Great and very neat property

Leisure Family_with_children

6/10

Pleasant

15 Sep 2021

Verified traveler

Stayed in a 2 bedroom apartment and the room setup is great. However we consistently had problems with water not being hot and the bathrooms have signs of wear and tear. The biggest problem was the noise level. There was a party on one night and church on another. I think it would be great if they warned guests in advance. There was also no concierge when we arrived and had to move our own luggage.

Friends_and_family Family

8/10

Excellent

30 Aug 2021

Gabriel

Great staff and super clean, my go to place in Sandton

Partner

10/10

Exceptional

17 Feb 2021

Mimi

Perfect

The most amazing stay ever. Everything about the hotel is great. The staff , the facilities

Friends_and_family Friends

10/10

Exceptional

15 Feb 2021

Mimi

Amazing experience, value for money.Clean and comfortable

Friends_and_family Friends

10/10

Exceptional

14 Feb 2021

Mimi

I had the most amazing stay! Staff friendly and great hotel

Friends_and_family Friends

8/10

Excellent

28 Jan 2021

Rui

good place and easy assessable,lots of amenities all round and close all in walking distance.

Business

8/10

Excellent

31 Oct 2020

Dion

Hotel

Relaxed, but some people shouted at each other after 23:00. Others a peaceful stay. Thank you

Partner

8/10

Excellent

21 Dec 2019

Talita

Not so great

The phone CPU was down which meant that I couldn’t phone house keeping or order in. The next day I was told that it would be repaired but it wasn’t. Otherwise the stay was okay. The security staff stopped my baggage at the front door and wouldn’t let my nanny and the children go ahead whilst I settled the bill.

Friends_and_family Family

10/10

Exceptional

09 Dec 2019

TT

It is very close to the square. Convenient location.

10/10

Exceptional

27 May 2019

Verified traveler

Good service and conveniently located. The rooms were clean and spacious

Leisure Friends

8/10

Excellent

29 Mar 2019

Verified traveler

Housekeeping was shoddy with replenishing Water & especially coffee!! This was not acceptable to me especially after reporting this to front desk.

Leisure Self

10/10

Exceptional

08 Feb 2019

Verified traveler

The staff at this property went above and beyond to make my stay perfect. I did not want to leave ! They are kind, helpful and make you feel like one of the family. I would come back to this hotel in a heartbeat, and I will be recommending it to everyone I know who is headed to Johannesburg. The hotel staff is among my opinion some of the best in the world! They always greet you with a smile and could not wait to help with any requests. Also, my compliments to the chef who prepared 5-star meals every evening at dinner!! My only regret is not staying longer!

Leisure Self

10/10

Exceptional

06 Aug 2018

Derek

Always a great stay

Always a lovely time.

8/10

Excellent

15 May 2018

Raziya

Good hotel in Sandton

Clean and comfortable; excellent location; close to Gautrain and Sandton city.
Breakfast was a very sad affair ---- definitely needs improvement!
Tea and coffee making facility in room as well as bottled water.

Family

8/10

Excellent

24 Apr 2018

samuel

The major point I have really disliked is the loud music all the time. Techno and dance music 24 hours a day.
Don’t know why. Specially when it s time take breakfast and I had to mention it fe times. But still the same.

8/10

Excellent

26 Mar 2018

Sunday

Good Hotel

Very okay. My concern was that the hotel served only continental foods. I found it funny to be in Africa and be limited to European dishes only. Big hotels in Nigeria where I come from will offer you both local and continental dishes; Capital Empire need to borrow a leaf from that.

10/10

Exceptional

17 Mar 2018

Verified traveler

Excellent

We stayed in a 2 bedroom apartment for 4 nights. Very good location, walking distance to Mandela Square. Beautiful well furnished fully equipped apartment. Excellent service. The staff, the front desk personnel all very efficient and helpful. The shuttle service to different points is extremely convenient. I would highly recommend it for a very comfortable stay in Johannesburg.

Family

10/10

Exceptional

18 Nov 2017

Verified traveler

Clean & comfortable

Excellent choice

10/10

Exceptional

14 Nov 2017

Verified traveler

Safe and great service

Great location

10/10

Exceptional

01 Sep 2017

fay

Wonderful stay.

Excellent location . Beautiful well appointed rooms.

8/10

Excellent

21 Jun 2017

ETIENNE

intense building nextstore - dust and noise

8/10

Excellent

11 May 2017

Verified traveler

Value for money

Hotel was well located - walking distance from Sandton mall. The room was large & comfortable. The staff were attentive and helpful. Overall, a good experience and good value.

2/10

Poor

04 May 2017

asante

Bed bugs

There are bed bugs and the cleaning stuff was rude when i shared that with them. Overrall my stay was not good. Will not recommend the hotel to anyone. Room 205

Family

6/10

Pleasant

29 Apr 2017

Rob

poor service lets down hotel

First Impression is that hotel looks like a very nicely designed prison. Grey everywhere and ugly inner courtyard does very little for overall perception. But once inside the room, it's decent, clean and well put together. Comfortable bed. But service is poor. I had to ask for room cleaning after first night. And no I did not put up a do not disturb sign. Very poor effort. Breakfast was OK. Good for single business traveler. Not for families. Needs plants and greenery.

6/10

Pleasant

22 Apr 2017

life on mission

My third time stay

I must something this time. Maybe it will help change for the better. At breakfast the staff are by the entrance talking amongst themselves like they are at home, loud laughter and singing. While we all have different views of what we expect when eating a meal but for me and my colleagues we like a bit of a quiet time in the morning. This time was very unnerving and I really didn't enjoy it. I hope changes can be made because this location is very convenient to Sandton city mall and train station.

8/10

Excellent

06 Apr 2017

Gladys

Nice place to stop by\n

It was fine and had a restful night, there is a lot of high rise construction in the area

2/10

Poor

22 Mar 2017

Verified traveler

Poor state & Condition!

Stay clear of this hotel, the rooms are run down and if you are concerned about mold stay clear.

8/10

Excellent

08 Jan 2017

Verified traveler

Good executive appartments in good part of Sandton

Good executive appartments in good part of Sandton

8/10

Excellent

02 Jan 2017

Verified traveler

Nice hotel/appartment very closed to Sandton mall

Very modern appartement at a very good price. Highly recommended. Just some extra decoration would make it perfect!

8/10

Excellent

19 Dec 2016

Michael

The hotel is a close walk to Mandela Square and nice restaurants and nightlife.

Partner

2/10

Poor

25 Nov 2016

Dawn

Avoid if possible

At first glance it seems fine, but walk barefoot through the room and you will see it's not clean. I saw a roach in my room the second night. Gross. They don't refill anything you use which stinks. So, if you are staying 3 nights and by day two have used the coffee or shampoo - expect to go without as the cleaning staff does not restock (or clean very well) or you could always go down and ask the staff who will seem incredibly put off by your request- you might even get a smug eye roll like I did. Also, the bed in my room had staples poking out of the side which I cut myself twice on before bending them downward. Glad I had a tetanus shot recently.
The \"concierge\" is a waste of time to ask for help - he will only schedule things that use his friend in the black Mercedes' tour company - which are priced about 3 times higher, have no literature on the tours themselves and he doesn't appear to be licensed (no tour badge like all are supposed to have.) It's shady at best. I would never stay there again if I had the option. I don't see the point in paying that much for a dirty room and lousy service- go elsewhere if you can.

10/10

Exceptional

16 Nov 2016

Krystal

Nice and Clean Hotel

I just needed a room for one night upon my arrival in Joburg South Africa and booked this right before departing the U.S. on a 16 hour flight. I was very pleased to arrive at this hotel after such a long flight. Was able to relax after such a long flight. Breakfast was great as well. I recommend this hotel to anyone traveling to Joburg-Sandton area.

Family

10/10

Exceptional

11 Oct 2016

Daniel

Excellent place to stay

The room had everything I wanted, it was excellent

4/10

Poor

29 Aug 2016

Verified traveler

Location is great, everything else, not so much.

The staff definitely needs some extensive professionalism training and support. Additionally, there is really no soundproofing in the rooms so you can clearly hear conversations of those around you. The location in Sandton is great and very near the train station, however, there is not much else that can be highlighted about this hotel.

6/10

Pleasant

08 Aug 2016

JT

Good hotel close to great restaurants

Check in was super efficient and the room as very clean on arriva. On second day however, it took forever for housekeeping to clean our room. They didn't get it to until late afternoon and didn't tidy up too well.

Family

10/10

Exceptional

14 Jul 2016

Verified traveler

Amazing!!

Really enjoyed my stay there. The apartment rooms are unbelievable. Recommended to all.

Family

8/10

Excellent

13 Jun 2016

Verified traveler

Nice Stay not best time

We had a mix up on checkin but staff fixed it quickly
The area was too quiet and staff failed to give us warnings of walking at night
We asked about an attraction and staff told us it would be open so we wasted and hour worth of travel to find it closed
But the hotel was lovely rooms were lovely but we expected a 3 room apartment not 3 rooms that can open up together

8/10

Excellent

09 Jun 2016

Sunday

Perfect

It was great

8/10

Excellent

04 Jun 2016

Verified traveler

A good hotel near Sandton train station

Hotel is located in Sandton near a shopping mall. There is regular train service from airport to Sandton and the journey will less than 20 minutes. Can walk from hotel to train station within 10 minutes. Hotel staff are friendly and breakfast is good.

Partner

8/10

Excellent

24 May 2016

Eli

The staff was very friendly and helpful.
very good service overall.
The hotel is clean and rooms are well designed with good value for money.
The restaurant is better than seem to be in fist impression.
lobby is too small and it is not possible to meet people there over a cup of coffee.
It was strange and disturbing not to find bottles of water in the rooms.

8/10

Excellent

08 May 2016

Jane

Close to shopping and good restaurants

Overall experience could have been good but was woken up by security 2 nights in row over \"claims \" that they had come to \"fix\" something! This was at 1:00 in the morning! I complained after first night but it still happened again the next day!

6/10

Pleasant

29 Apr 2016

Brent

City hotel

A decent hotel but it was very noisy - from the main Rivonia Rd, to the building works across the road, to the staff banging doors when constantly going into the store area next to the room. It seemed as if they were congregating in there with little regard to their guests comfort.

10/10

Exceptional

18 Apr 2016

Mads

Nice business hotel close to Sandton City

New and nice modern hotel with great breakfast and friendly staff. Gym is well equipped but pool is small.

6/10

Pleasant

14 Apr 2016

Derek

A loud party in the interleading room next to ours until 2.00am

Partner

6/10

Pleasant

28 Mar 2016

Jane

Family friendly hotel/apartments

Our stay was very good. The rooms were clean but they can improve the cleaning in the bathrooms.

Family

6/10

Pleasant

23 Mar 2016

Baber

Hotel amenities

The rooms were nice and clean but due to heavy rain water was leaking from Windows and doors. The bathroom lighting was very poor and no light on the mirror for shaving/applying make up. The staff were very friendly and helpful. The

8/10

Excellent

30 Jan 2016

Heino

Very adequate.

Nice hotel - very functional and adequate for a couple using it as a vantage point for sightseeing in the Jo'burg area.

Partner

8/10

Excellent

08 Jan 2016

Phaphama

No hot water.

No hot water on my last day. What a bummer!

Partner

8/10

Excellent

22 Dec 2015

Allan

Great Apartments in Sandton

Hotel has great apartments that are very comfortable and great for an extended stay. The bathroom and deep soak bathtub were well used by myself and partner.

Family

8/10

Excellent

02 Dec 2015

RAEES

Tops

Tops

Partner

8/10

Excellent

19 Nov 2015

Vimbainashe

I wish they had told us they would be a party all night which would cause disturbances making it hard to fall asleep. The feint desk also needs to learn info on surrounding areas opening and closing times however the rooms where clean and the staff was friendly

6/10

Pleasant

15 Nov 2015

Verified traveler

Not so service-minded

The facilities are relatively good, but there is a lack of sense for details in the service.

8/10

Excellent

16 Oct 2015

Marlinda

Decent hotel excellent for shopping

This is a comfortable hotel, excellent for shopping at Sandton City. The room my mother and I shared was large and well layed-out. My only complaint was the absence of a comfortable chair in this large room to watch TV or just relax. Something that puzzled and irritated us was the fact that during the 2 evenings we had dinner at the hotel restaurant, the staff was scrubbing the floor, close to us, with ammonia. The second evening we asked them to stop this scrubbing - they continued, but at least further away from where we were eating. Another strange thing was that this hotel's \"business center\" consisted of some sofas and newspapers to read, but without a single computer for public use. I have never before encountered a hotel business center without a single computer. The staff was friendly and consistently helpful.

Family

10/10

Exceptional

15 Oct 2015

liz

Easy walk to sandton shopping mall

We stayed in the two bedroom apartment with an eight month old baby. It was perfect for us. The staff were very helpful in the dinning room and the room cleaner. The desk staff were under pressure most of the time maybe another pair of hands needed there. The rooms were spotless and very spacious. We were very comfortable and we will certainly be back.

8/10

Excellent

08 Oct 2015

kevin

Well priced Sandton

Hotel is good value. Room is excellent and very spacious.

8/10

Excellent

29 Sep 2015

Mbongeni

Candid comments

The Hotel experience was a mixed one. The room was spacious, if somewhat colourless - some paintings or other décor would have livened it up. I was disappointed that there was only one chair, another rather shabby chair was brought on request. The bathroom needs more hanging space, for robes and pyjamas. The bath was wonderfully large. The fact that the two lifts are in the same corner is a major design flaw, as it is unlikely to encourage older guests and disabled people to return. The waiters in the breakfast room were a major disappointment. Guests SHOULD NOT have to clear their own plates in order to clear space on their table for the next course. The overwhelming impression they left is that they were not trained, which should be mandatory in a four star establishment! The cooks were warm and welcoming, but one guest had to 'rescue' his egg which was left unattended, as it was frying, another lapse. The range of food was impressive, however. The bathroom should have a deodorant spray, in a hotel of this calibre.

Partner

8/10

Excellent

29 Sep 2015

Tt

Ok hotel overall, requires few improvements.

Wifi is rubbish, they say it's 1gb per day but about 50mb, it's really bad, u end up paying a lot of money on bundles/Internet. Wouldn't give me late checkout, flight was 7pm, they need to be accommodative.
Cleaners cheat rooms. Headboard is full of dust like its never been cleaned. They don't Hoover.
Very close to the mall. Great location. Big spacious rooms with bath tub.
Hotel could do with painting, walls outside the rooms look dirty and old.

10/10

Exceptional

23 Sep 2015

Tichawona

Awesome

Absolutely wonderful!

6/10

Pleasant

21 Sep 2015

Erica

Booked last minute for final night in Johannesburg. I would not recommend for a couple or a family as this hotel and area are very business oriented. Staff was nice and room was a bit small but very well kept.

Partner

8/10

Excellent

16 Sep 2015

Shona

Great, staff are wonderful, helpful. Only one problem - the super-thin walls between the rooms and the inter-leading door means that you can hear everything your neighbors do and say and watch on TV. Unfortunately on the Friday night I had a group of party ppl who had friends over until about 4am.....I called reception 3 times, they were great but the neighbors were were not interested in quieting down. Other than that i would definitely book again.

6/10

Pleasant

10 Sep 2015

Arnaud

Not again

Not a very nice welcome from the desk...
But a hotel clean with a good location

10/10

Exceptional

26 Aug 2015

Helen

Capital, your home away from home

Great staff, clean apartments, good food service and juices.

Family

10/10

Exceptional

26 Aug 2015

thanasis

Very modern and stylish hotel

Great facilities and exceptional room. Especially the bathroom. Staff was friendly. Food was great.

10/10

Exceptional

19 Aug 2015

Mike

Capital Empire is great value.

Great hotel for a business trip. Excellent location, spacious rooms and bathrooms and friendly staff. The hotel is new and very nicely furnished. It's a short walk to Sandton City for shopping and restaurants and close to the commercial heart of Johannesburg. Pool deck is great for evening sundowner drinks or just chilling. Only minor drawback is that the sound proofing is not great.

10/10

Exceptional

13 Aug 2015

aamina

a perfect getaway spot in the heart of the city

A weekend getaway with my partner, we were seeking comfort, quiet and convenience. We found all this and more at the capital empire hotel. The room was extremely comfortable and the staff were very helpful and friendly. Near enough to most halaal establishments in jhb so that was a plus. I'll definitely be back :) thanks for a wonderful weekend.

Partner

10/10

Exceptional

12 Aug 2015

Lee-Anne

Will be back

Amazing break...
Such friendly accommodating staff
Awesome food

Family

8/10

Excellent

10 Aug 2015

Verified traveler

Nice hotel close to Sandton City

I've stayed at this hotel several times, due to the combination of price, location and level of comfort.

10/10

Exceptional

09 Aug 2015

Verified traveler

Amazing hotel!!

My expectations were exceeded. Beautiful and clean rooms. Great view of Sandton city. Friendly and welcoming staff. Great neighbourhood, good security. Less than 5 mins walk to Sandton city.

8/10

Excellent

02 Aug 2015

Ian

Great hotel. The only extreme negative was the limited internet which detracts from an therwise very good hotel

10/10

Exceptional

30 Jul 2015

Regina

Affordable and pleasant!

I really enjoyed my stay at this hotel. The rooms are great, great service, the staff is super friendly and it is a 3 minute walk to Sandton city.
Note: Internet is free up til 450MB...after that you have to pay. That was enough for me but may be annoying for someone working for a few days during their stay.

6/10

Pleasant

22 Jul 2015

Eleanor

Good Location, Mediocre Hotel

My daughter and I stayed at The Capital Empire in June. The reception staff was very friendly and welcoming. The rooms are a nice size, but they are not too clean. My brand new pink slippers became black after one night of walking around in the room. While most of the staff was very friendly and pleasant,there seemed to be an issue with housekeeping. Even though there were two of us in the room we only received one bath towel every day. We were constantly calling and asking for another towel or for toilet paper. This problem was never rectified during our stay. The hotel offers breakfast. It was overpriced and the cooked food was a little greasy. During our stay there was a group of very noisy people smoking marijuana. The odor in our room was very strong and we did not get much sleep.I did notify the front desk, but it did not seem as if the management wanted to do anything about it. The hotel is in a nice area and very close to Sandton Mall.

Family

8/10

Excellent

13 Jul 2015

John

Good location near the Sandton

The Hotel is ideal for business with daily allowance of free Internet for 400MB. It is not enough, but acceptable.
The room is clean with good size bed. Easy access to shopping centre
The staff are friendly.

4/10

Poor

14 Jun 2015

Paula

Hotel with good location with a few service flaws

The hotel location is great (close to Sandton City Mall) but we had a few inconveniences:
-very late check in (room wasn't ready on time)
- the selected room was smelling like wet paint, the doors were freshly painted
- after much insistence the staff got us another room
- there was a party happening in the apartment right above us with loud music, talking and people dragging chairs, so we had to call the reception
- the staff seemed willing to help once the questions emerged but they didn't seem prepared for these kind of situations
-the food is good

8/10

Excellent

20 May 2015

Verified traveler

Overall Review

Good location, clean and modern rooms, friendly staff. Good for business visits as well as short couple / individual stays.

10/10

Exceptional

08 May 2015

CHARLES

I will be back!!!

Lovely hotel and great neighbourhood.

Family

6/10

Pleasant

02 May 2015

Grant

Good to average

Good hotel with average restaurant service and friendly staff. I did find the hotel to be noisy through no fault of management this was a design error and possibly cutting corners by the builder. I would stay here again on a special deal. Not as good as 20 West but much better than other Capital locations in Johannesburg.

10/10

Exceptional

01 May 2015

Verified traveler

Very comfortable stay

We had an amazing stay at the Capital Empire for four nights and five days. The location is perfect , the apartments are in perfect condition with all amenities and fixtures fully functional, the staff cordial and understanding.........we were a family of four and everyone had a very relaxing and comfortable stay at the hotel, would definitely love to return soon.

Family

10/10

Exceptional

25 Apr 2015

Jaap

Awesome space next to Sandton City

I love the space, the fact that you don't end up in a box as one does too often. I could walk around, sit at a table to work, or on a couch to relax.

One word of warning - some apartments have inter leading doors to the unit next door. This has very little sound dampening. I had drunken neighbors arrive at 1AM - kept me awake for quite a while due to the noise.