Name: Radisson Blu Gautrain Hotel
Address: Corner Rivonia Road And West Street, /, Johannesburg, 2196, ZA

10/10

Exceptional

26 Jul 2026

antoine

Nice area

4/10

Poor

24 Jul 2026

Marcelo

We arrived and received keys for a room with broken lock
After some time we were changed to next room which was not well prepared, only 1 towel, not well clean
Went to the restaurant in the hotel expecting quick dinner and took over 40 min for the food to arrive

8/10

Excellent

21 Jul 2026

Jennifer

Good value overall. I was given an upgraded room due to my Expedia status - always a win!

Self

10/10

Exceptional

10 Jul 2026

VUMANE CHRISTOPHER

Excellent location, convenient, had everything required. A firm favorite for my future trips

Self

10/10

Exceptional

08 Jul 2026

Johan

This hotel was an absolute pleasure to stay at. Very central and across the street from Gautrain station. Staff was really friendly and helpful and very knowledgeable about the area. Complimentary shuttle to and from SANDTON city mall and the breakfast was really enjoyable.

Self

8/10

Excellent

28 Jun 2026

Patrick Lynn

Convenient location.

10/10

Exceptional

21 Jun 2026

Jonathan

Great hotel in the centre of sandton

Partner

8/10

Excellent

12 Jun 2026

Sergio

Friendly staff but the concierge is not helpful. Good breakfast and great location

Partner

8/10

Excellent

07 Jun 2026

John

The breakfast needs to be improved. Staff very accommodating and good location. Would stay again when next in sandton.

Self

8/10

Excellent

02 Jun 2026

Andrew

Remember it is opposite the train station, not integrated

Self

10/10

Exceptional

30 May 2026

Terrence

Great

Self

10/10

Exceptional

27 May 2026

Sixolisiwe

Starting with the bar while waiting for the room to be ready, I enjoy the experience: well stocked, experienced staff and excellent service.
Friendly staff and always ready to assist.
Rooms well designed and clean to the smallest detail

Self

8/10

Excellent

19 May 2026

Tshepo

Great staff

Friends_and_family Family

10/10

Exceptional

17 May 2026

Peter

Met all our expectations and more. Lovely hotel to stay at. Keep up the good service and clean environment.

Partner

8/10

Excellent

10 May 2026

Rachel

Breakfast was great.

Self

10/10

Exceptional

10 May 2026

Rachel

I like this hotel for its centrality in location, but the staff are also great and very helpful. One thing I did not like was that on one of the nights I came back to a room without drinking water. My calls to reception, room service, operator were not answered. I had to improvise and boil water and wait for it to cool down.

Self

10/10

Exceptional

29 Apr 2026

Nosiku

I travelled to the Radisson Gautrain for a business trip with my daughter. The staff, particularly Precious, Ursula and Blessing were particularly helpful with the check-in and our entire stay. My daughter was also given a special treat for her birthday!! The shuttle was also very helpful for moving around the area and trips to Mandela square and the mall.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Wonder Philip

My Stay was below my expectations

Partner

10/10

Exceptional

26 Apr 2026

Reaaz

Must compliment Precious at reception. She was incredible. What a great ambassador for your company

10/10

Exceptional

23 Apr 2026

Robert

Clean and very friendly staff Khulu was simply amazing. He was on duty the night of Monday April 20th 2026. A one of a kind gentleman. Bless his soul. A very thoughtful man indeed.

Self

8/10

Excellent

12 Apr 2026

Apholo Samson

the room was not that clean!!

Partner

8/10

Excellent

08 Apr 2026

Nicholas Achiri

Average

10/10

Exceptional

15 Mar 2026

Alisha Faye

Wonderful staff. Very nice view for my hotel room

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Rufaro Garikayi

Great location next to the Gautrain & Sandton City. Modern clean rooms, with kind and responsive staff

Self

8/10

Excellent

27 Feb 2026

Fatu

The room was clean and comfortable. The staffs were friendly.

10/10

Exceptional

19 Feb 2026

Terrence

Very good

Self

8/10

Excellent

14 Feb 2026

Rahul

Yes and location was fantastic

Leisure Family

2/10

Poor

08 Feb 2026

Rick

dont eat in resturant

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Newton

Yes they were

Business_and_leisure

8/10

Excellent

10 Jan 2026

Eric

Good breakfast

10/10

Exceptional

26 Dec 2025

Patience

I stayed in one of the Superior Rooms. Presented well, clean, maintained well. Housekeeping staff and Reception staff as well as Room Service were quick to act on requests. Had also booked a separate room for family visiting South Africa on a different floor. Happy with service and will definitely be back. Tulu and Thuli (Chef) in the restaurant, Moeketse in the bar area, you guys were wonderful. One Maintenance gentlemen, I have to mention - changed the safe batteries for me, he was very kind and so respectful throughout our stay. Overall - Impressed. ❤️

10/10

Exceptional

22 Dec 2025

Roger

Clean and very friendly staff

Business

6/10

Pleasant

22 Dec 2025

Patty

It is very convenient as it is literally across the road from the Sandton Gautrain station.

The stay was comfortable. But the mini fridge smelled stale, probably from a lack of use.

The power outlets could not be used due to the recessed design at the wall. But overall, the hotel suited our purpose during the short layover in JNB.

Leisure Family

10/10

Exceptional

19 Dec 2025

mandlenkosi

The room on some days was never fully cleaned

Leisure Partner

6/10

Pleasant

14 Dec 2025

Bolaji

Room looks like it wasnt cleaned ,strungs of human hair was everywhere, bathroom tubs,shower , on the chair in the room, the wooden floor was sticky if step on bare foot , u can tell.itbqasnr moppednor clean prior my arrival. Alsp no telephone directory in the room to call

8/10

Excellent

06 Dec 2025

chris

Location is prime reason to stay here , train to airport and mall across the street. Pool area is a good place to relax, breakfast has good choice inc African fare.
Rooms clean and quiet, poss a little small.
The exec lounge a little small and not worth extra charge.
Only real niggle was to be told no rooms when checking in at noon..l didn’t even ask what room we had! Made us wait and hour for a room that clearly was ready.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Sandra

Great stay and experience

10/10

Exceptional

27 Nov 2025

Aju

yes

Business

10/10

Exceptional

12 Nov 2025

Wayne

Yes

6/10

Pleasant

05 Nov 2025

Sarah

Nothing was wrong, nothing was great either

10/10

Exceptional

22 Oct 2025

Fernando

Muy buena ubicación, a dos cuadras de la Plaza Mandela, restaurante, bar y piscina muy buena. Personal atento

Self

10/10

Exceptional

16 Oct 2025

Pheary

Bar was nice but closed too early

Leisure Partner

10/10

Exceptional

14 Oct 2025

Rick

Wonderful staff

Radisson Blu Arboretum is truely exceptional all due to the employees. The hotel is built concave with a beautiful green pool to match. Its a very quite hotel with super security due to it being near the Presidents house. Breakfast buffet was fantastic. Same resturant you were able to get a meal anytime thru the day. Coffee shop was great also & a good working spot. NO was not in their vocabulary. A special thank you to Patrick & Evans our drivers, John that worked the lobby, and Angela our barrista. Every mornings breakfast was extra special due to Florence egg chef & Satino.
This hotel is truely a gem & one of the top hotels Ive ever stayed . Rooms & linens were very nice.All employees continuously have smiles. They truely want to make you happy & serve you. We were sad to leave. Thank you all

Partner

6/10

Pleasant

12 Oct 2025

Neima

Improve the higiene

Business

10/10

Exceptional

12 Oct 2025

Fernando

Me he alejado en dos oportunidades en este hotel, la ubicación es excelente. El personal muy atento, cuenta con bar,piscina y restaurante..el desayuno es muy completo. Definitivamente volvere..

Self

8/10

Excellent

02 Oct 2025

Jackline

Breakfast was great.

Business

8/10

Excellent

01 Oct 2025

SANTOSH

Beyond expectations
Clean and well maintained rooms , orderly breakfast

Business

10/10

Exceptional

13 Sep 2025

Godsway

I stayed at the Radisson Blu Hotel for one week and had an excellent experience. The staff were warm, professional, and always ready to assist. The room was clean, comfortable, and well-maintained throughout my stay. I particularly enjoyed the variety and quality of the breakfast buffet as well as the relaxing atmosphere around the pool. The hotel’s central location made it convenient for both business and leisure. Overall, it was a pleasant and memorable stay, and I would gladly return.

Business_and_leisure

10/10

Exceptional

13 Sep 2025

Daniel

Friendly staff

10/10

Exceptional

10 Sep 2025

Karen

Staff very helpful. Restaurant food disppointing.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Andreae

I had to request extra towels every day during my stay. Since my tours were all day, I relied on room service for meals; however, on my last day there was a mix-up with my dinner order.

Leisure Family

10/10

Exceptional

03 Sep 2025

Karen

Staff team were welcoming and vrry helpful

Leisure Partner

10/10

Exceptional

23 Jul 2025

Andy Danenson

The hotel was clean and the the staffers were nice.

10/10

Exceptional

07 Jul 2025

Bisola

I enjoyed my stay and I will choose to stay at Radisson blu Gautrain hotel again.

Leisure Self

10/10

Exceptional

30 Jun 2025

Shingirai

Convinient location

Leisure Partner

8/10

Excellent

28 Jun 2025

Verified traveler

Convenient Location

This is a very typical business hotel. We stayed there for our trip to Johannesburg because it was just opposite the Gautrain Sandton Station which made access to the airport very easy. There were also many restaurants nearby.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2025

vaclav

Good, safe hotel in trendy Sandton neighborhood.

Excellent and safe location by a Gautrain station. Easy train access to the JNB airport or Pretoria. walking distance to many restaurants or nearby mall. Good breakfast.

Friends_and_family Friends

6/10

Pleasant

15 Jun 2025

Tien-Yi

I booked the ‘Executive Room with Club Lounge access (high floor)’ but we were given room 604 (not a high floor) and the staff member checking us in did not inform us about any lounge access. We called from the room to check on the lounge access and the staff who answered did not seem to know anything or even want to help. She told us just to just go to the business centre (?) on the 9th floor and it felt like she just wanted to hand us off to someone else to deal with. We were tired from extensive travelling and did not want to deal with more drama so we did not escalate this then.

I intentionally booked the Executive room (not a standard room) because we would be arriving in the late afternoon/evening had to leave early the next day to catch a flight, and thought to use the lounge in case we were too tired to leave the hotel. On top of this, there were no face towels, only one hand towel in the bathroom, and the hair dryer was hung up in a dusty bag, which triggered bouts of sneezing when I tried to remove it from the bag to use. The entire experience was very disappointing and I feel that I wasn’t given the room/facilities that I booked. We had to check out at about 5am because of our early flight and there was no one at reception to whom we could provide feedback.

I will say that the male staff manning the ground floor entry and shuttle to Sandton City Mall, as well as the shuttle driver, were very helpful and friendly. The complimentary shuttle service was great.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2025

Aldo

This is a nice spot close to the mall but you still have to be careful.

Business

6/10

Pleasant

10 Jun 2025

ramakrishna

Very clean property. Room and bed very comfortable and bathroom is clean. The problem is restaurant. They served uncooked chicken and test of the food is terrible. Not professional staff in restaurant. Front desk people are excellent. Other than that very nice hotel.

Leisure Family

10/10

Exceptional

01 Jun 2025

Oluwaseun Ige

Satisfactory

10/10

Exceptional

30 May 2025

WAYNE

Good hotel, great location next to Sandton Mall.

Good value, clean hotel with very friendly staff. Would not hesitate to recommend.

Friends_and_family Family

10/10

Exceptional

26 May 2025

vaclav

Clean room, efficient service, convenient location by Gautrain station (2 minute walk from station to hotel) direct line from JNB airport.

10/10

Exceptional

25 May 2025

Idris

Amazing staff, facility, and service

Business_and_leisure Self

10/10

Exceptional

21 May 2025

Anandhi

Nice and spacious room, good breakfast

Leisure Partner

10/10

Exceptional

12 May 2025

Moses

The staff were amazing

Partner

6/10

Pleasant

09 May 2025

Debra

Dining room service was excellent however front desk service underwhelming and not appreciative of our business

The request for late check out was provided which we did appreciate

Leisure Partner

4/10

Poor

06 May 2025

Andrew

First, and probably last, time staying at a Radisson. Arriving ( a little jaded) after a near 20 hour journey the first room we were given was already occupied, the second didn't have a second bed for our daughter. Staff initially tried to blame that error on us, then finally conceded to bring the extra bed. Only 1 set of towels in the room, which whilst not unclean just felt a bit grubby.
On the plus side, breakfast was excellent and the staff looking after baggage & airport shuttles were very helpful & courteous.

6/10

Pleasant

27 Apr 2025

desmond

The security like asking for money

10/10

Exceptional

20 Apr 2025

Michael

Great hotel

This is a first class hotel. Staff were incredibly helpful at every turn. The rooms are cleaned to an extremely high standard. Very good breakfast. I stayed here for 8 nights and the whole stay was a pleasure.

Business

8/10

Excellent

16 Apr 2025

Jennifer

All was well except the washrooms. The drains had an odour which was nasty

Business_and_leisure Partner

10/10

Exceptional

07 Apr 2025

Amanda Nossy

My parents loved it here, the said it was clean, close to the mall,the staff was friendly and the breakfast was great.

Leisure Family

8/10

Excellent

07 Apr 2025

Vongai

I think the parking issue has to be cleared. At one point I was told I need my parking ticket to be stamped then I would be let out but when I did they still have to call the reception to open up for me to which I see no point in having it stamped in the first place.

Another time one of the receptionist told me I had to pay for parking and when I mentioned I had never paid before she tells me ‘those that allowed me were just lazy to mention I had to pay’ when I leave there’s no charge on my invoice so it was just confusing honestly and I found her to be rude in the way that she said it

Business_and_leisure Partner

8/10

Excellent

02 Apr 2025

Anfernie

The staff was lovely and extremely helpful and the room was okay the only downside was the room was a little dirty, the shower had old soap stains, the bar soap provided was used and the fridge also smelled of old food. The bedding and other areas of the room was clean and the area felt safe with lots of dining options

Leisure Partner

6/10

Pleasant

31 Mar 2025

Denia

Very disappointing

I was so excited to stay in the Radisson, but experience wasn’t as expected. Staff never replied my emails trying to sort it out something special for a birthday. Cleaning in the room was poor, kitkat bag open and a bottle lid under the bed, only 1 towel provided for 3 people in the room! Location, breakfast and bed were good. I would not come back.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Samuel

Convenient location and good quality accommodation.

Leisure Friends

10/10

Exceptional

27 Mar 2025

Lauren

We had a great stay and the staff was highly accommodating.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Gary

Retutning customer

Lovely modern hotel very close to both Sandton gautrain station & nelson mandela square
Very helpful staff & good security @ the hotel
Good wifi & decent selection for breakfast

Self

10/10

Exceptional

23 Mar 2025

Verified traveler

Very conveniently located. Gautrain on other side of the road. Staff very friendly.

Friends_and_family Friends

8/10

Excellent

20 Mar 2025

Rachel

Nice modern and clean room. Flexible with request for late check out. Moved rooms no issue due to noisy aircon, next room very quiet. Breakfast was nice. Bar nice but lacking ambience- not many there. Unsafe area at night addressed with shuttle on demand to mall/ eateries. Very close to Gautrain. Would stay again but be mindful can't just pop out of hotel as you please.

Business Partner

8/10

Excellent

15 Mar 2025

Jamar

The rooms were spacious and clean and the hotel amenities were excellent with a gym and a great executive lounge. There is a shuttle to the mall which is very convenient.

Leisure Partner

2/10

Poor

11 Mar 2025

Timothy

Staff not helpful

10/10

Exceptional

10 Mar 2025

Nolwethu

My mom's wish came true

It was really great. My mom has never been to a hotel/ booked accommodation, she wanted to experience that. It gave me to joy to be able to give her the experience at such a hotel.
Thank you.

Friends_and_family Family

10/10

Exceptional

06 Mar 2025

Shannon

Lovely quick stay

Great single night stay. Walking distance to Sandton City which is great. Only thing they need to work on is their inroom dining, I ordered a meal at 7pm, after it hadnt arrived by 8pm I phoned down again and it finally arrived around 40 minutes later. I was told it was a mix up with room numbers but surely a hotel brand of this calibre should have the room number show up on their switch board. Anyway this mishap aside the lamb was excellent and the carrot cake too. The staff where super friendly and all very accomodating. I will be back.

Self

2/10

Poor

06 Mar 2025

Kebaso

Lack of professionalism and common sense

Initial check in was excellent but multiple reconfirmations by 4 different staff members on extension of stay was a little excessive. Some including phone calls after 10 pm disrupting our rest others door knocks excluding my two visits to the counter to share payment confirmation and receipt from Radisson. Further training required at this property

Business

10/10

Exceptional

04 Mar 2025

Nicola

Hotel staff was superb. Solo traveler,, stayed 4 nights. Everything was smooth. Hotel room beautiful and comfortable. Movie selection was great on television, would stay again.

Leisure Self

8/10

Excellent

19 Feb 2025

Allen

I liked the proximity to the Gautrain and Sandton city mall.
I think that the rooms lack USB jacks and they look \"tired\" or out of date.

Business Self

10/10

Exceptional

18 Feb 2025

Rufaro

Great place to stay in Sandton. Walking distance from Gautrain and the Sandton City/Nelson Mandela Square mall.

Highly recommend it.

Business_and_leisure Partner

4/10

Poor

15 Feb 2025

Michael

Our room was not ready at check in time. The executive lounge was unstaffed, unstocked, and littered with dirty cups, glasses, and dishes. This hotel is a far cry from the Radisson Blu hotels at Durban, Andermatt, and Rouen. The breakfast good. The parking garage was secure and easy to access.

Leisure Family

10/10

Exceptional

13 Feb 2025

Dee

Lovely hotel centrally located in a very safe area. Great breakfast and fabulous customer service. Train station to airport is across the road. Would definitely recommend staying here while staying in Johannesburg

Friends_and_family Friends

10/10

Exceptional

19 Jan 2025

pius

Centrally located within 3 minutes walk to the mall,very clean and comfortable room .
Lots of dinning options at the hotel too.

Business Self

8/10

Excellent

16 Jan 2025

Jomo

I recently stayed at this hotel and had a very pleasant experience overall.

The cleaning staff were exceptionally friendly and maintained the rooms to a high standard. The bar staff were also welcoming and helpful, ensuring a great atmosphere in the lounge area. The food served was both tasty and offered great value for money.

The hotel’s location and the surrounding scenery were beautiful, providing a relaxing environment throughout my stay. Additionally, the security guards I encountered were incredibly friendly and helpful, with one even assisting me with adjusting my tie, which I truly appreciated.

My only minor concern was that at times, I had difficulty reaching room or bar service, as my calls went unanswered. Despite this, I would still consider this a good value stay overall, and I would not hesitate to return.

Room 734.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Briana

Loved this hotel we stayed I. 2 bedroom suite with the best views !

Business_and_leisure Friends

10/10

Exceptional

09 Jan 2025

Kenovia

10/10