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Hyatt House Johannesburg Sandton

Gauteng- Johannesburg · South Africa

125 Ann Cres, Simba, SandtonView location

8.8/10Excellent219 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House Johannesburg Sandton

Hyatt House Johannesburg Sandton is located in the leafy suburb of Sandton, 5 min drive to Sandton City Mall Sandton and Gautrain station. Feel at home with our modern, yet spacious one and two bedroom apartments with fully equipped kitchen, living spaces and comfy beds.

With easy access from the highway we are conveniently located for business and leisure travellers.

Read more about this hotelShow less

With a stay at Hyatt House Johannesburg, Sandton, you'll be centrally located in Johannesburg, within a 5-minute drive of Nelson Mandela Square and Sandton City Mall. This hotel is 2.9 mi (4.6 km) from Melrose Arch Shopping Centre and 8.1 mi (13 km) from Montecasino.

Make yourself at home in one of the 62 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The MARC 1.7 km / 1.1 mi
Johannesburg Stock Exchange 2.1 km / 1.3 mi
Sandton City Mall 2.4 km / 1.5 mi
Peacemaker Museum 2.4 km / 1.5 mi
Sandton Convention Centre 2.4 km / 1.5 mi
Nelson Mandela Square 2.6 km / 1.6 mi
Morningside Mediclinic 2.8 km / 1.7 mi
Melrose Arch Shopping Centre 4.6 km / 2.9 mi
Wanderers Stadium 5.7 km / 3.5 mi
Hyde Park Corner 6 km / 3.8 mi
The Wanderers Golf Club 6.1 km / 3.8 mi
Rivonia Village 6.5 km / 4 mi
Dunkeld West Shopping Centre 6.6 km / 4.1 mi
Nelson Mandela Foundation 6.7 km / 4.1 mi
The Zone @ Rosebank Shopping Center 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 3
  • Twin rooms: 62
  • Double rooms: 62
  • Suites: 18
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 2 more facilities & services
  • Lift access
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 20 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    Hyatt House Johannesburg Sandton

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 20 m²STU.ST-5

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-5

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 44 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable10 photos

    Hyatt House Johannesburg Sandton

    SUITE KING BED ONE BEDROOM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 70 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable12 photos

    Hyatt House Johannesburg Sandton

    SUITE TWO BEDROOMS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Hyatt House Johannesburg Sandton

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House Johannesburg Sandton

8.8
Excellent
219 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.6 /10
75 reviews shown
4/10
Poor
13 Jul 2026
ismail
lots of complaints
1. No hot water when i went to shower on second morning
2 here were no towels to take a shower despite asking reception for them as i had to attend a wedding function
3 No hand soap to wash hands
4 Only plus food is halal
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Richard
Clean rooms and quietness! Above all, the staff was very hands on.
Business
6/10
Pleasant
29 Jun 2026
Benjamin
The Breakfast receptionist .its a woman, dark, short and overweight with a wig. I don’t know her name but this is her description. She was the only female in the breakfast area on my last day. The male servers had no problem bringing my coffee to me at the table. When I asked her, she told me to get it myself, it’s self serve. After explaining to her this she ignored me. I reported her while she was standing there and she started antagonizing her coworker! I would’ve given this property at least a 4 star but this!
10/10
Exceptional
18 May 2026
Quie-Ying
We liked how quiet it was. We had a ground floor room with an open plan living and kitchen for our 8 night stay. It was very comfortable and felt like a home from home.
Partner
8/10
Excellent
11 May 2026
PATRICK
Good size room with fridge, microwave and kettle. Staff are good, free parking , bfast good. Supermarket , restaurants, bottle shop 800 mtrs away. Hotel located in a secure quiet area. Only problem hotel does not have a bar , they can order alcohol in for you at a expensive price. Go up the road and get your own supplies.
Self
8/10
Excellent
23 Apr 2026
Katie
Good amenities and staff were helpful and friendly. Probably better suited to business travellers and not families such as us.
10/10
Exceptional
02 Apr 2026
Nadira
The staff makes this place a great place to stay! The gents and ladies in reception, the breakfast waiting staff, the laundry ladies, were all so so helpful.

The security at the boom were all really friendly, and helpful


Only deducted a couple of points because the plug point in one bedroom wasn't working and someone's used plates were in the oven.
Friends_and_family Family
6/10
Pleasant
16 Feb 2026
Ayaaz Ahmed
Customer service not helpful at all infact no response.
8/10
Excellent
23 Dec 2025
Ornella
Just love the staff and the place is so calm
Self
6/10
Pleasant
01 Dec 2025
Lyatitima Ernest
Nice safe choice
Self
8/10
Excellent
27 Oct 2025
Keith
Pool was not clean. Room below the gym
Leisure Partner
10/10
Exceptional
23 Oct 2025
Ronie
It’s nice and comfortable.
Self
10/10
Exceptional
22 Oct 2025
Frances
Amazing staff! We loved our stay!
Leisure Family
10/10
Exceptional
20 Oct 2025
Frances
The room was amazing and clean. Staff was great as well. 10/10
4/10
Poor
28 Sep 2025
Dustyn
The hotel was hard to find with our taxi. The address on website was different from the on Google Maps and Bing. So we first went to wrong place which was not in a good area. The hotel itself was in a secure place and we were greeted and quickly checked in by staff. Restaurant and bar onsite. The room was very clean, spacious and had great amenities (stove, fridge, microwave). Not really a lot of conveniences near by. Most of the restaurants were near or in the mall. It is within driving distance of the Apartheid Museum and Mandela Square.
Friends_and_family Friends
4/10
Poor
18 Sep 2025
Chad
My stay at Hyatt House Sandton was extremely disappointing. My initial requests before arrival were ignored, and I ended up being moved between three different rooms due to broken air conditioning, a nonfunctional TV, missing amenities, and even an oven that exploded. Housekeeping never delivered basic items like washcloths without repeated requests, and service was slow, unresponsive, and at times unfriendly. The final room still had broken fixtures, no working phone, and constant noise from the pool and restaurant area. While one front desk agent tried his best, overall the experience was unacceptable for a Hyatt property, and I will not return.
Leisure Family
2/10
Poor
17 Sep 2025
Ayaaz Ahmed
They dont have any thing good specially customer service
Leisure Family
6/10
Pleasant
14 Sep 2025
Michael Gene

Nice rooms but lacked services.

Room was clean, air conditioning fine. Common area such as bathrooms not cleaned often necessarily, garbage cans still full the next day.

Food service at restaurant sparse, butternut soup was delicious. Our second night there, they had very limited offering due to an event they had there which was very very disappointing, only 3 options available hamburgers, chicken sandwich or pizza. Wanted a salad and their soup but was not offered because of group. Bar service was only one lady who was incredibly slow, was a makeshift bar at the back of pool area…was very strange.
Friends_and_family Friends
10/10
Exceptional
18 Aug 2025
Alvin
Excellent, welcoming and attentive staff!
Leisure Partner
10/10
Exceptional
14 Aug 2025
michael
Very good hotel, and a good price. Breakfast is above average for an included package, staff very friendly.
4/10
Poor
10 Aug 2025
Verified traveler

No heaters on a freezing weekend

Middle of winter and the aircon heaters where not working in both rooms.
Hotel receptionist did not inform us us after leaving our contact deatols and requesting a follow up. Hotel did not have a heater per room to give us.
T V was not working.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Pawel
Superb
Self
8/10
Excellent
27 Jul 2025
Catrina
Overall, the customer service was amazing. The staff were welcoming, warm and friendly. Food choices were limited. However, there are restaurants in the area that are walking distance, including a grocery store. I definitely recommend this location.
Leisure Family
10/10
Exceptional
25 Jul 2025
VICTOR
Very good service and value for money
Business Self
4/10
Poor
24 Jul 2025
Riaaz
Breakfast was cold and all the reception said was next time it will be hot. Only 1 person had hot water for their shower.
Business
10/10
Exceptional
22 Jun 2025
sean
Great room and food!
Business_and_leisure Self
4/10
Poor
29 May 2025
Tyler
Certainly not to any Hyatt brand status. Not in Sandton central - off the beaten path. Certainly would not choose this hotel again. Degrades the Hyatt reputation.
Partner
10/10
Exceptional
29 Mar 2025
Asanda
Friendly staff, great location, comfortable room - great value for money!
8/10
Excellent
26 Mar 2025
Jewel
Safe and Quiet
Business Partner
10/10
Exceptional
22 Mar 2025
Catherine warner
Property was very quiet and allowed me to relax. The staff were wonderful and welcoming and was greated with a smile everyday.
Leisure Family
10/10
Exceptional
21 Mar 2025
Alexander
The Hyatt House is a fine hotel. The staff were friendly and easy to talk to. They made a cheerful atmosphere. The room was clean and more than expected. 10/10 would recommend.
Leisure Family
6/10
Pleasant
25 Feb 2025
Tourism and Business

Hyatt review

I have stayed here a few times and the staff are always amazing. however, they have changed their restaurant to become a conference venue so breakfast and supper are served at a small bistro at reception, it is not the best place to sit and have a meal, noisy and cold - not intimate at all.
Business
8/10
Excellent
20 Jan 2025
Yusuf

Comfortable stay

Very comfortable stay. Excellent service and friendly staff. Only issue i had is that considering this is a Muslim owned establishment there was no tap or hand shower in the toilet
Partner
8/10
Excellent
12 Jan 2025
Moonsamy
Most staff were very friendly and accomodating with our requests. The staff at the breakfast cafe were the best and the food was amazing. Only downside is it was very noisy at night and we struggled to sleep with the noise of people outside and in the passage. There was a car with a loud exhaust that was reviving its engine on thr property around 11.30pm and went on for a while before it drove off.
Leisure Partner
10/10
Exceptional
07 Jan 2025
Piyush
Wonderful. Will stay again!
Business_and_leisure Self
8/10
Excellent
05 Nov 2024
Ellen
There was a bit of confusion on check in but they finally got all right. The room was clean and quiet with good a/c. Breakfast was good enough. The staff was helpful.
Partner
8/10
Excellent
03 Nov 2024
Dekontee
Security, customer satisfaction
Business_and_leisure
6/10
Pleasant
30 Oct 2024
Celia

Comfortable stay

Clean and comfortable accommodation. However, we arrived for check in just after 14h00 and still had to wait about 20 minutes before a room was allocated.
10/10
Exceptional
21 Oct 2024
Antonio

Great stay

Lovely hotel and very friendly staff. Was an amazing experience. No problems at all
Friends_and_family Friends
6/10
Pleasant
25 Sep 2024
Verified traveler

Sandton

Stayed 6 nights in a 1 bedroom suite. Initial suite was on the 2nd floor facing the boundary/neighbouring property, the suite was unbearably warm with 1 aircon in the bedroom cooling only the bedroom. I requested for a room change and was offered a suite on the 1st floor facing the pool, this suite was much cooler, however was located directly below the gym.. running on the treadmill was clearly audible in my suite. The suite was clean, neat & tidy, shower cubicle a bit too small, bedroom a bit tight as well,ok for 1 person, mattress a bit firm, kitchen well equipped, I definitely suggest that the owners invest in quality pillows and new towels. . these are a must. The rooms need soundproofing as well. Breakfast was excellent with a varied selection over the 6 days. Having a halaal kitchen made my stay worthwhile! Ordered dinner once… the food was outstanding! .. authentic Indian cuisine.
Business
10/10
Exceptional
24 Sep 2024
Freda
So welcoming and friendly staff especially Uncle Bruce . Felt like home
Business_and_leisure Self
10/10
Exceptional
02 Sep 2024
SITHETHELELO
Beautiful place and great service from the staff!
Business_and_leisure Self
10/10
Exceptional
31 Aug 2024
Leepez
It was peaceful, very quiet

4/10
Poor
30 Aug 2024
Ranjna
Reasonable stay. Breakfast choices limited. Away from the buzz of city n airport.
Self
10/10
Exceptional
19 Aug 2024
muad
Nice hotel and nice staff
10/10
Exceptional
04 Aug 2024
ISAIAH

Perfect for family vacation

Awesome experience
Friends_and_family Family
10/10
Exceptional
30 Jul 2024
Fatima
We had an amazing time. Love that the hotel is fully and strictly halaal so we could have dinner and breakfast without any reservation. Only we expected a big 3 bedroom family apartment but it was 3 separate apartments with interleading doors.. so there isnt a lounge or a dining area big enough for everyone to be seated at once. Other than that it was fantastic
Friends_and_family Friends
8/10
Excellent
29 Jul 2024
Matshediso
It was overall a great stay. There was a bad smell in the bathroom and I hope they sort that out. It however didn’t take anything away from my wonderful stay.
10/10
Exceptional
27 Jul 2024
Justin
The staff were so kind and accommodating! The environment was very positive and friendly!
Business Self
4/10
Poor
21 Jul 2024
Verified traveler

Average, not likely to return

I've stayed a few times previously but probably won't go back. There was a conference there at the time so hotel guests had to eat meals in a tent in the car park, there was not enough parking, so I had to park in the street, whilst the conference was on. The room I stayed in had interleading doors, therefore it was noisy due to my noisy neighbours. Rooms are fine.
Business
10/10
Exceptional
19 Jul 2024
Matshediso
Peaceful stay
Business Self
10/10
Exceptional
14 Jul 2024
Theckla
Staff members were excellent.
Everything was good except during check in we have to wait to exactly time.
Leisure Friends
10/10
Exceptional
04 Jul 2024
DrK Travel
The music around reception is a bit loud, if the volume could be turned down a notch so one doesn’t have to scream to be heard by reception it would be great.
Business_and_leisure Self
4/10
Poor
10 Jun 2024
Gabriel
No bar to buy drinks
10/10
Exceptional
26 May 2024
Ashok kumar
Good comfortable rooms. Shower is small
Business Self
10/10
Exceptional
27 Apr 2024
Imraan A

Great hotel

pretty good, nice area and safe to get there, staff friendly and helpful
Business
6/10
Pleasant
31 Mar 2024
ABHISHEK

Need some maintenance in rooms

Rooms are convenient with kitchenette but have either TV or AC problems. Had to change room twice due to AC issues. Restaurant menu is very limited with hardly any vegetarian option.
Business
8/10
Excellent
17 Mar 2024
KEVIN
Stayed for 2 nights and treated like family... great place to stay!
KO
Business Self
10/10
Exceptional
22 Feb 2024
Laura
Wonderful staff, beautiful property. Excellent breakfast and gym. We had a two bedroom suite which was very spacious and had everything we needed.
Leisure Family
10/10
Exceptional
28 Jan 2024
Silei
I had a great time staying with Hyatt House Sandton. Highly recommended.
10/10
Exceptional
24 Jan 2024
Silei
Fantastic stay! Friendly staff, fresh room, safe area, highly recommended!
Business_and_leisure Self
10/10
Exceptional
22 Dec 2023
Gertrude
The place was clean, spacious and the free breakfast was amazing! Would definitely stay here again.
Leisure
10/10
Exceptional
20 Dec 2023
Lebogang
We had a wonderful stay
8/10
Excellent
16 Dec 2023
Ahmed

Good stay

Nice vibe, good staff, warm n friendly.
Close access to major roads so conveniently located.

Hotel = good use of space. Lovely tree top chill area.

Improvement = better pillows, bathroom sink(tiny), need better selection on dstv channels.
Partner
10/10
Exceptional
11 Dec 2023
Ahmad

Pleasant

Absolutely friendly staff, made it quite pleasant together with their efficiency.


Beds and pillows need an upgrade,
Weekday breakfast options very limited, abit more variety on the weekend.
Friends_and_family Family
10/10
Exceptional
17 Oct 2023
darius
Great place to stay. Quiet. But it has restaurant, bar, fitness. Nice boutique hotel
Leisure Family
8/10
Excellent
24 Sep 2023
Hazrine
A cosy hotel in Sandton , will recommend it any day as it is value for money
8/10
Excellent
29 Aug 2023
Martin
Overall good.
TV in the bedroom did not work.
Mould on the ceiling in the bathroom.
Staff friendly.
Business_and_leisure Self
4/10
Poor
26 Aug 2023
fabien
Breakfast was terrible and room was dirty
Business_and_leisure
10/10
Exceptional
10 Jul 2023
Marica
The staff were friendly and helpful. The breakfast (included) was excellent. The rooms have lovely wood floors and having a kitchenette was very useful. The hotel was very quiet and the heating unit was soundless and effective.
Business_and_leisure Self
8/10
Excellent
13 Jun 2023
Diane
The hotel felt more relaxed and friendly than the bigger chain type hotels. I'd stay here again.
Business Self
10/10
Exceptional
02 May 2023
Ighsaan

Excellent

The staff was so friendly, always willing to help . Even the cleaning crew always greet you with a smile whenever they pass . Loved the breakfast, more than sufficient items to choose from. The room was spotless and clean.will definitely come back
Friends_and_family Friends
10/10
Exceptional
16 Mar 2023
Augustine
Our stay was very enjoyable. The staff was great and offered their kindness and help if we needed. Will certainly come back.
Leisure Partner
10/10
Exceptional
25 Oct 2022
Thomas
It is a bit far from touristic places
Otherwise a great place I would recommend to anyone visiting Sandton, Jo'burg.

For long stay, the breakfast is monotonous
Leisure Partner
10/10
Exceptional
16 Jun 2022
Bhekie
Reception staff.. awesome. Hotel -very clean.. nice place
Friends_and_family Family

Location & surroundings

Hyatt House Johannesburg Sandton
125 Ann Cres, Simba, Sandton, Johannesburg, South Africa

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Hyatt House Johannesburg Sandton

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