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Half Board
Usually includes breakfast and one additional meal.
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Granada Johor Bahru
Malacca Johor and South · Malaysia
No 55 Lot 144031 Jalan Indah 15/2Taman Bukit Indah, -View location
8.0/10Excellent1,001 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort7.8/10 7.8
Condition7.6/10 7.6
Location8.8/10 8.8
Neighborhood8.6/10 8.6
Amenities7.6/10 7.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Granada Johor Bahru
Enjoy a relaxing massage or body treatment at the full-service spa. This hotel also features complimentary Wi-Fi, concierge services, and a banquet hall. Dine at the on-site Olla Restaurant for lunch or dinner, or take advantage of room service. Unwind with your favorite drink at the bar/lounge.
Buffet breakfast is available daily for a fee. The hotel offers dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities include conference space and a meeting room.
The 192 air-conditioned guest rooms feature LCD televisions with cable programming, complimentary Wi-Fi, private bathrooms with rainfall showers and complimentary toiletries, safes, and desks. Housekeeping is provided daily. Nearby attractions include Aeon Mall Bukit Indah (0. 3 km), Sireh Park (3. 3 km), and Sutera Mall (5. 8 km).
The closest airport is Senai International Airport (JHB), 30. 2 km from the hotel.
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With a stay at Hotel Granada Johor Bahru in Johor Bahru (Bukit Indah), you'll be within a 10-minute drive of Sutera Mall and Paradigm Mall Johor Bahru. This spa hotel is 9.7 mi (15.6 km) from Johor Bahru City Square and 6.9 mi (11.1 km) from LEGOLAND® Malaysia.
Make yourself at home in one of the 192 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Spa
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 48 for adults and MYR 28 for children
- Rollaway bed fee: MYR 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Malay
English
Nearby attractions
Aeon Mall Bukit Indah
0.4 km / 0.2 mi
Sutera Mall
5.8 km / 3.6 mi
Sultan Ibrahim Stadium
6.6 km / 4.1 mi
Hutan Bandar MPJBT
7.2 km / 4.5 mi
Paradigm Mall Johor Bahru
8.7 km / 5.4 mi
Eco Botanic at EcoWorld Gallery
9 km / 5.6 mi
Gleneagles Hospital Medini Johor
9.3 km / 5.8 mi
EduCity
9.3 km / 5.8 mi
Angsana Johor Bahru Mall
9.7 km / 6 mi
Puteri Harbour
10.4 km / 6.5 mi
Nusajaya Centre
10.5 km / 6.5 mi
Danga Bay Park
10.6 km / 6.6 mi
LEGOLAND® Malaysia
11.1 km / 6.9 mi
Puteri Harbour Ferry Terminal
11.6 km / 7.2 mi
Universiti Teknologi Malaysia
11.8 km / 7.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2012
- Total number of rooms: 192
- Number of floors (main building): 1
- Single rooms: 70
- Double rooms: 47
- Junior suites: 14
- Executive rooms: 43
- Accessible rooms: 1
- hotel
- American Express
- MasterCard
- Visa
Show 39 more facilities & services
- City centre
- Airport
- Entertainment Area
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Room service
- Laundry serviceExtra charge
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Café
- Bar
- Restaurant
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- SaunaExtra charge
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast buffet
- Non-smoking establishment
- Fitness
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXEDBL.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
DOUBLE CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXE EXECUTIVETWIN • DELUXE EXECUTIVETWN.DX-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
TWIN DELUXE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
Room DELUXE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE QUEEN BEDRoom • DELUXE QUEEN BEDROO.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
Room DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranada Johor Bahru
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Granada Johor Bahru
100
reviews shown
Azmi
Furniture need changes… toilet looks old but credit to the foods
Lester David
Room was well maintained and clean. Front desk is helpful. However buffet breakfast was disappointing and not many varieties.
Charissa
Clean room and toilet. Bed is a little old and feels lumpy but bedsheets are clean.
JUNHAO
Staff is polite and courteous. However bedsheet is nt fully clean with some stains. Also there is something wrong with the usb charging ports next to the bed.
Prashant
The propery location was excellent just across to the mall. Very easy to take a break in the middle of shipping and then go back and resume the shopping exercise.
The hotel itself has a decent buffey breakfast, not much in terms of fanciy but it works.
The rooms were basic, a bit small but clean.
The Gym is outside in front. More of a excuse for a gym.
Carpark in the basement and outside is suitabley sized.
The room service is non existent. Not even advertised much.
The hotel itself has a decent buffey breakfast, not much in terms of fanciy but it works.
The rooms were basic, a bit small but clean.
The Gym is outside in front. More of a excuse for a gym.
Carpark in the basement and outside is suitabley sized.
The room service is non existent. Not even advertised much.
Tong
Cleaning standard in the shower area needs more word.
Patricia
Stay is ok
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Patricia
Amenities are convenient
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Patricia
Close to shopping centre
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Patricia
Near Aeon mall
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Patricia
Stay ok
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Patricia
Aeon mall just opposite
Checked in for 2 nights at this hotel with family. There’s a mall just opposite the hotel and macdonald just beside which is 24 hours. Booked executive room, condition ok, the hot water is not hot in the night. Bed is springs material so not very comfortable as it’s too soft. TV signal is not very good. Space is ok. Amenities are provided with shampoo and shower gel. Nearby there’s Ming Ann and eateries to ease your stomach. If raining then will be inconvenient to walk around. Overall, stay was ok. There’s a big recreation park just behind the hotel.
Toon
Na
Justina
Room not cold .
Venessa
Prefect stay
Everything was good, the stay is prefect!
Kok
Stayed on floor undergoing renovation
Hotel is a short walk from Aeon Bukit Indah and there is a McDonald downstairs.
Not a bad stay overall but there was renovation works on the same floor(rooms opposite and beside us was undergoing revamp) hence quite dusty.
Not a bad stay overall but there was renovation works on the same floor(rooms opposite and beside us was undergoing revamp) hence quite dusty.
ZhengXin
Room smelled of cigarette smoke upon entry, but dissipated after switching on the aircon.
Bedsheets and blankets had some stains on them.
Bedsheets and blankets had some stains on them.
Eng Kit
Check in took > 15 mins even though there is no queue. Variety in breakfast buffet can be better. It is limited to 1 type of food per region cuisine. Would prefer of they can offer better spread for Asian cuisine or western cuisine.
Car park validation is very inconvenient. Need to take your physical TnG card for validation at reception and has only 10 mins grace before exit.
Car park validation is very inconvenient. Need to take your physical TnG card for validation at reception and has only 10 mins grace before exit.
Kerin
Does not value the money. Is too expensive and the room condition is not well maintain. Most of the things are really old and most of the furniture are really minimum for a suite especially for the toilet. Wifi was slow and not stable. Aside the location is good and there is nothing much i think is worth the stay based on the rate.
Tony
A pleasant stay in Bukit Indah
The location is ideal for shopping & near many good eateries. My room card did not work after we went out for dinner. Had to reactivate it at the reception. Vehicle parking was good at the basement
Verified traveler
Good location, opposite is aeon and Mcdonald just beside. Enjoy staying there as very accessible.
Way Sze
Location is superb, staff is friendly and helpful but the overall cleanliness and condition of the property should be improved drastically.
Indah
Some lightings in the room had issues lighting up. The buffet breakfast had slight delay topping up the food. May be due to shortage of staff. Location-wise very near to Aeon Bukit Indah and just next to McD too.
Steven
Convenient and affordable
Nurulfiq
Rundown. But good amenities nearby
Karen Y P
Hotel facade need fresh coat of paint. Room condition need to be refurbished. Floor was dirty & not vacuumed - Room 504
Jennifer
Room 421 is tidy and clean execept
4 small cockroaches that appeared on the toilet mirror area when I checked in.
4 small cockroaches that appeared on the toilet mirror area when I checked in.
Edric
It is a perfect hotel
Christopher E
Good Place to stay, centrally located.
It was a great jump off place for family, shopping near by.
Shiung
Service staff are well trained and polite.
Check in is fast.
Wifi connection is bad.
Sofa in room is badly stained.
Check in is fast.
Wifi connection is bad.
Sofa in room is badly stained.
Ee Ling
Great price, great location!
Good location, nice staffs service
Verified traveler
Comfortable and free parking
Checked in early in the morning to beat the jam at Tuas from Singapore before heading off for a longer journey.
Staff was able to accomodate an early morning check in and had a good breakfast before heading off for the long drive up north
Staff was able to accomodate an early morning check in and had a good breakfast before heading off for the long drive up north
Verified traveler
Breakfast was provided but will be better if they changed the menu daily.
Verified traveler
The bed sheet had turned from white to yellowish colour. Not suitable for family stay.
Kelly
Very old hotel, towels was dirty too. Overall is only acceptable for short stay.
Verified traveler
Changes for the better.
Toilet smelled. Water coming out of the wash basin very little and slowed. Breakfast not the same as before from good to poor can be better. Hotel needs refurbishing….
Jason
Na
Sau Kwan Hans
Under construction during I stay.
Karen
My first choice hotel when go to JB. Convenient location with lots of good restaurant nearby, shopping mall AEON Bukit Indah just 5 mins walk.
Marian
The hotel is little run down, the ceiling of the corridor can tell it all.
MingYan
Arrived at 4pm and told us our room wasn’t ready. But was quickly informed that they upgraded our room, thus giving us another room straight away. Really appreciate.
Overall, room was clean, staff were patient and nice.
Overall, room was clean, staff were patient and nice.
Danny
Perfect for short trip
Location is perfect for people who's interested in shopping, dinning, car washing and massage. The hotel is actually surrounded by all.
tan thiam
I used to stay at this hotel at least once a month with my family before covid. This was the first time after the lockdown.
I booked in advance to have two connecting rooms. I even called the front desk on the day I was checking in. This was ignored. Never mind that we did get connecting rooms in the end after I spoke to the manager.
The room was mouldy and dusty, and I had to feed my boys anti-histamine to prevent an allergic reaction.
There was NO internet coverage in the rooms. I informed the front desk and over 3 days, I was informed that their IT was resetting the router every time I asked.
We went out at 8am, came back at 4pm. The room was not turned down.
The sink in one of the room was choked and the TV does not work.
We paid extra for a deluxe room and breakfast. They used to have an egg station. Now, we had to be content with nasi lemak buffet. The kids had nothing to eat. We had to go out for breakfast.
The security of the location is another issue. The carpark gantries are no longer in use. Anyone can drive in and out without checks.
Probably the last time I am staying there. This hotel feels more like a motel than a hotel. 0 star rating.
I booked in advance to have two connecting rooms. I even called the front desk on the day I was checking in. This was ignored. Never mind that we did get connecting rooms in the end after I spoke to the manager.
The room was mouldy and dusty, and I had to feed my boys anti-histamine to prevent an allergic reaction.
There was NO internet coverage in the rooms. I informed the front desk and over 3 days, I was informed that their IT was resetting the router every time I asked.
We went out at 8am, came back at 4pm. The room was not turned down.
The sink in one of the room was choked and the TV does not work.
We paid extra for a deluxe room and breakfast. They used to have an egg station. Now, we had to be content with nasi lemak buffet. The kids had nothing to eat. We had to go out for breakfast.
The security of the location is another issue. The carpark gantries are no longer in use. Anyone can drive in and out without checks.
Probably the last time I am staying there. This hotel feels more like a motel than a hotel. 0 star rating.
Karen
Value for money, breakfast spread is good and staffs are friendly. Will come back again soon.
Karen
This is always my favourite hotel in JB. Despite their price is value for money, they do provide decent breakfast in their room booking. Staffs are warmth and friendly. Slight old hotel but it's reasonable priced. I will definitely come back again.
Mohamed Mustak
Convenient Hotel...Close to lots of place to have dinner
Rafidah
Water pressure low..😢
Verified traveler
Wshing you have a wonderful haunted experience
Those review before the lockdown cannot be use for consideration. Looks like this hotel is closing down very soon. Gloomy and dusty from car park to lobby and to room. Fired most of their staff. Breakfast worse than ever. Better eat outside
Joshua
The breakfast options during COVID-19 doesn't need to be drastically reduced in options or portions. For example - The Western Breakfast option was tempting but was very disappointed with the quality and quantity of the baked beans, bread was very dry, the sausages were of terribly cheap grade and tasted fake. Please do change your coffee beans too, they are terribly acidic. I enjoy staying at your hotel so please don't displease your loyal customer with poor quality of food/beverages. Looking forward to immediate changes.
Muhammad Faizal Bin
Wonderful experience.
I enjoyed the stay very much.Staffs are very friendly and helpful.
For breakfast the food need to be improve.
Overall it was a memorable stay and i will come back again.
Thank you.
For breakfast the food need to be improve.
Overall it was a memorable stay and i will come back again.
Thank you.
Keh Chi
Disappointed Guest
Its in a very convenient location and potential preferred hotel to stay.
The hotel is over used and the condition looks tired and the front desk personnel are young rookies and can sometime take a long time checking in guests - can be very frustrating Need senior staff to help out especially during peak hour.
Suppose to be a non smoking bar but saw staff smoking during off hours - the bar smell!
The hotel is over used and the condition looks tired and the front desk personnel are young rookies and can sometime take a long time checking in guests - can be very frustrating Need senior staff to help out especially during peak hour.
Suppose to be a non smoking bar but saw staff smoking during off hours - the bar smell!
Verified traveler
Happy bath day!
Overall good, can improve on :
The bathroom with more powerful rainfall shower.
Phone shower need servicing as it doesn't hold well in place. Once tap is off, shower head will drop onto the floor.
Hairdryer need replacement as it's broken. Might get electric shock!
The bathroom with more powerful rainfall shower.
Phone shower need servicing as it doesn't hold well in place. Once tap is off, shower head will drop onto the floor.
Hairdryer need replacement as it's broken. Might get electric shock!
Hl
Room very clean. Staff very friendly. Around the hotel have many nice food. I will stay again .
Verified traveler
Like..location, well lighted, comfortable room space.
Dislike..noisy aircon, no hair conditioner.
Dislike..noisy aircon, no hair conditioner.
Ahmad
Overall ok.
Overall ok.. Food not much variety
William
Good hotel, close to Aeon and Tesco Bukit Indah, restaurants and reflexology shops nearby.
Verified traveler
Location is good with basement parking. Standard of breakfast has dropped, overall acceptable. Front desk service horrible, especially Ms Melissa. Requested for possible early check in and high floor. Was assigned level 4, smoking floor. Totally different from what I booked. No hand towels/no toilet rolls/no floor mat. When I questioned, Ms Melissa said too bad, they will redo our room later, this is management decision . ???? 9.30pm still missing towels and toilet rolls. Horrible horrible front desk.
Boonie
Was given a Non smoking floor but the corridor smell of cigarettes. Hotel should look into this.
Faizal
It was good...great service..nice food.. great location...
Verified traveler
Improvement required
Location is good however checking in and out takes forever and breakfast is very disappointing.
Jimmy
Convenient hotel location
Good location for shopping at Aeon, and many eateries around.
Verified traveler
Friendly, polite and helpful front desk staff
Location easy access from the highway. Very convenient near to facilities shopping Mall, Supermarket, SPA of many choice and verities of local food restaurant for you to choose.
Verified traveler
Look very cousy and pleasant in the hotel lobby. Able to recommend to my friends and relatives
Verified traveler
Walking distance to shopping mall and there are many restaurants around its vicinity.
Verified traveler
Very nice hotel. Reception staff very approachable and attentive to my needs Spacious and clean rooms. 23hrs restaurant just a stone throw away. AEON just across the street. Location is familiar to drivers. On the whole, value for money and had a relaxing and wonderful stay.
ELSIE YEUNG SAI
1st time staying here and it was really good. Everything looks cosy and comfort. If only there are available smoking rooms. Haha
Patrick
Lousy room
Room smell. Seem bed bug on the bed. My whole family body itchy after sleeping o. The bed
Ally
Comfortable but No fridge in the room.
Lew
The hotel personnel were polite and friendly. Cozy place. Room is clean.
Verified traveler
There are a number of good eateries around the hotel and a huge shopping mall across the road from the hotel.
BOON
Good stop for visiting JB and I return many times
It is very near to Aeon mall and many nice restaurants and korean food.
Like its secure carpark, clean room and good price.
Appreciate the reception staff for helping my requests.
Only complain is soundproof is not good for rooms with connecting room.
Suggest to put silicon strips on these connecting door and I think will help
It is very near to Aeon mall and many nice restaurants and korean food.
Like its secure carpark, clean room and good price.
Appreciate the reception staff for helping my requests.
Only complain is soundproof is not good for rooms with connecting room.
Suggest to put silicon strips on these connecting door and I think will help
Irene
Good location.
Narendiran
The best in Bukit Indah.
The best hotel in Bukit Indah. I have been here so many times, their standard of quality and service has never dropped.heck out the views from the room.
Richard
Hotel Granada Johor Bahru Club Deluxe Queen is Good
Stay 3 nights at Hotel Granada Johor Bahru Club Deluxe Queen and the room size is same as normal Deluxe Queen room about 19sqm but overall the room cleaniness is very good and able to enjoy a good night sleep at Club Floor but when check-out hotel room which male receptionist is very rude when request late check-out till 1.00pm saying room is fully booked.
Verified traveler
Disappointing
Bathroom light flickering, very dim. Room was very stuffy, aircon not working properly
Verified traveler
cheap and convenient but you get what you pay for
Supposed to be a smoke free room. The whole floor had a constant cigarette smell. The aircon vents were circulating the smell into our rooms as well. My room had no towels initially. Asked for towels and one of it was stained with what looked like rust but can’t be too sure.
Ee Ling
Good stay and location. Will stay here again!
Annie
Disappointment
This was my second stay at Hotel Granada with my family. I had a good experience for my first stay. However I was upset by the service during my 2nd stay on 30 Nov 2019.
There was only one towel in the room and I had requested for the second towel since the night I check -in 30 Nov 2019. No towel sent to my room at all.
I called room service and front desk since 9am on 1 Dec 2019 to request for the second towel, there was no action unitl I check out around 11am. What a disappointment !
There was only one towel in the room and I had requested for the second towel since the night I check -in 30 Nov 2019. No towel sent to my room at all.
I called room service and front desk since 9am on 1 Dec 2019 to request for the second towel, there was no action unitl I check out around 11am. What a disappointment !
Anthea
Great location, Great service but room too bright
Very well located hotel near Aeon Mall & lots of eateries. Right beside McDonald’s in case one gets hungry in late night. Convenient for taking buses back to 2nd Link, bus stop is right in front of Aeon Mall.
Very clean room & bed was quite comfy for Boyfriend. I find it a little too springy thou.
Only flaw is the curtains should be have been Blackout type, as the street lights are shining through the curtains & I cannot sleep well in a bright environment.
Very clean room & bed was quite comfy for Boyfriend. I find it a little too springy thou.
Only flaw is the curtains should be have been Blackout type, as the street lights are shining through the curtains & I cannot sleep well in a bright environment.
Aaron
The hotel is clean and the staffs are polite and prompt
Siew
That day I request late check out at 1 pm , feel disappointed
Susan
Great stay Good shopping
Great stay. Hotel room is clean,comfortable, windows with views,flat screen tv with varieties of channels, hair dryers,toiletries and complimentary drinking water. Nearby Aeon Mall, Tesco and lots of restaurant within walking distance, Macdonald. My 5th time staying here. First time trying the hotel Spa & good massage after walking & shopping the whole day. Breakfast included mainly local foods. Went down breakfast at around 9.30am not much of varieties left especially on weekends. It will be good that F&B can top-up foods when it's finishes without the customers request for it. Check-in long queue 3pm waited about 20mins. Glad that to be served by Mr Syarul as it's shift is closing. He is patient and polite and smiles all the time. Thank you Syarul.
Cynthia
Always my first choice when i need a short break from SG.
Verified traveler
Very limited basement car park and the turning angles pretty narrow. There is an open car park. Problem is the area gets water stagnated and you get wet in the rain.
Verified traveler
Location - close to Aeon
Close to my hairdresser at TP Blg
Close to my hairdresser at TP Blg
Verified traveler
Location is good. But there is one counter staff does not know her duty well
Verified traveler
There’s a nearby mall which is great. Hotel is clean and quiet as well
Mann Shin
Convenient to mall
Good and comfortable environment and convenient to shopping mall
CW
Convenient location, near most shopping Malls. Professional and helpful Reception staff, Melissa & Kane as well as the concierge on duty at about 2pm on 9 Nov 2019. Thank you
Verified traveler
All is good except aircon dun seem cold early in e morning. The rest of the day aircon is cold. Maybe its centralised.
Verified traveler
Breakfast could have been better esp food presentation.
Verified traveler
6pm the rooms still not available for check in..
We reached the hotel at 5.45pm and was told that the 4 rooms are not ready yet and we need to wait for another half an hour. We think it is not right but the staff attending to us just keeping saying there is nothing they can do, until another staff came by. We were at the reception for almost 30 minutes before we have our room. We think this is totally unacceptable.
WEE
Satisfying, happy and enjoyable stay
Good location, 2mins walk to Shopping Centre and surroundings you can find alot of restaurants. Hotel staff, Masliana is very helpful, courteous and friendly.
Verified traveler
Room was clean and the hotel is situated in a good location. Hotel staff are polite but service is very slow. It took a long time for them to check me in and check me out. On top of that, I booked 2 rooms but when I checked in at 3pm only one room was ready. The staff told me the other room will be ready in 30 minutes but in the end I only got the room at around 4:30pm.
Verified traveler
Pool is not working. Check in takes a very long time, need to queue very long. Toilet sink is choked and dirty. Room aircon is spoilt, very stuffy. Room service staff ignores ur request for towels soap etc despite calling 3 times. The only good thing is the breakfast. Not worth paying more than the average hotel price for this kind of standard.
Verified traveler
Water flow from the tap at the sink was weak.The bed makes a creaking sound when you turn.
Verified traveler
Excellent customer service
Verified traveler
Everything ok. Venue ok. Staff ok. Food ok.
Only problem is wifi quite weak in our room.
Only problem is wifi quite weak in our room.
Verified traveler
Good location. Breakfast is reasonable. Staff is responsive
Verified traveler
Very good location , near major shopping centres .
Location & surroundings
Granada Johor Bahru
No 55 Lot 144031 Jalan Indah 15/2Taman Bukit Indah, -, Johor, Malaysia
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Granada Johor Bahru
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