Name: Courtyard North Charleston Airport/Coliseum
Address: 2415 Mall Drive, North Charleston, 29406, US

8/10

Excellent

31 Jul 2026

Cerenia

The staff was very pleasant and helpful. The room was clean. The only complaint I would have would be the pillows on the bed. Not the big, nice pillows in most hotels

6/10

Pleasant

31 Jul 2026

Clement

The staff at the hotel was friendly and nice. However, one of the two elevator’s was out of service. The ice maker on my floor was out of service and we could not control the ac in our room.

Other than that…the stay was good ha

8/10

Excellent

16 Jul 2026

Thomas B Jr

The property is CONVENIENT TO THE CHARLESTON AIRPORT.... BUT the property has a big problem ...there is there is No Airport Shuttle.
The cooked to order breakfast and good coffee and tea at a very reasonable cost was a surprise and delight.
The other issue was the pool and the area around it was dirty and we noticed parents with children wouldn't let them in the pool.
Otherwise the room and bath were clean and well appointed and the staff were fantastic.
Would I stay here again.. absolutely, if I were visiting the area, specifically Charleston. If I were flying out of Charleston unfortunately I would select another property that has shuttle service.

Partner

6/10

Pleasant

30 Jun 2026

Daniel

This Courtyard is nice enough, but I think there’s a management issue as the staff across departments seem poorly trained and unhappy. Despite the “do not disturb” tag, housekeeping rapped on the door on many mornings. The room keys only worked for 2-3 days before needing to see the grumpy front desk people about getting them reset. The bartender was unable to find wine without help, despite there being pictures of them hanging up and matching the menu. I don’t blame any of the individuals, but it screams out a failure of management.

Self

2/10

Poor

29 Jun 2026

Karen

The room was not clean enough. I used my own personal cleaning supplies and it took an hour to clean shower which contained mildew/mold under drain, and dirt under shower doors. Also, as I wiped everything down, dirt and lots of hair appeared on the disinfect wipes. I continued cleaning the room later in the evening to feel comfortable.
Once I took off my shoes, I noticed that the carpet felt damp. The bedroom area appeared clean/decent so I thought maybe the carpet was shampooed and it just wasn’t fully dry. When I slept in the bed the mattress was very uncomfortable- my husband, myself and our daughter complained about it. We all felt back pain the next morning.
The refrigerator did not work. All of the food and drinks were not chilled so we had to throw them out. We along with another family were briefly stuck on elevator that was not working. The elevator went to the fourth floor, then it immediately went the first floor. It then took about 3 minutes before it opened. My husband and my daughter as well as myself all began feeling as if we were coming down with the cold/ flu. We felt fine upon arrival and then we noticed we were all coughing and sneezing constantly along with running noses, water eyes and a constant post nasal drip. We didn’t understand why until we noticed the mildew in the bathroom and damp carpet and we figured it had to have mold/mildew in the room. Because we could not stop coughing and sneezing. The ice machine was broke too
The room number 430.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jason

Expedia said there was a complimentary breakfast, we were told there was not. Expedia said our room was supposed to have a balcon, it did not.

Partner

2/10

Poor

25 Jun 2026

Sarah

Standing water in a disability shower/bathroom, no hand soap of any kind; only shower gel on the shower wall, and razor blades in our ice bin. Do. Better. Marriott.

Partner

6/10

Pleasant

13 Jun 2026

Therese

Front desk was not very friendly. Otherwise, met my needs. No breakfast.

10/10

Exceptional

13 Jun 2026

Devan

.

10/10

Exceptional

26 May 2026

Andrew

The hotel staff was very polite and helpful.
The hotel maids made sure the rooms were very clean.
The hotel sits in close proximity to many other venues.
We a tentative concert at firefly distillery which was less than 10 minutes away.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Marina

convenient location, great staff, and cleanliness,

Friends

4/10

Poor

20 May 2026

Lakisa

The room was filthy. The towel rack was dusty, there were stains in the carpet, the phone didn’t work and it was dirty and the shower had not been cleaned.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Toni M

The lobby was beautiful. The room was comfortable but the staff was rude . The housekeepers never cleaned the room only put fresh towels in twice and we were there for 6 days . They left our room door open after leaving towels because the door did not close unless you pulled it very hard . The property was clean but parking was a challenge and staff was not nice at all .

Friends

8/10

Excellent

13 May 2026

KARIN

This Courtyard was a little below the standards of others I have stayed. The staff were helpful and very accommodating but seemed overwhelmed at times because of limited staffing. The room was clean but the trash at the property was not always emptied properly. I was surprised by the \"community\" microwaves in the icea areas. None in the rooms. Cafe was often understaffed. Hotel lobby computer out of order.

Friends_and_family Family

2/10

Poor

12 May 2026

Lisa

The Property is in Charleston South Carolina is unprofessional,ghetto and despicable. The staff was unhelpful,disgusting,unprofessional. The rooms,were dirty, the management was unavailable and refused to assist. I arrived on a Wednesday, was given a room for a handicap person, broken toilets, rooms occupied for other guests. DO NOT visit this property and it absolutely disgusting!!

Self

10/10

Exceptional

05 May 2026

Samantha

Love this place!!

10/10

Exceptional

04 May 2026

MICHAEL

Very nice Rooms

Family

10/10

Exceptional

04 May 2026

Terry

Quiet and clean

Self

10/10

Exceptional

02 May 2026

Tammy

I love that I know what to expect. Everything was clean. The beds were comfortable. The staff was friendly and helpful.

Family

2/10

Poor

26 Apr 2026

Dana R

We arrived late and the front desk was unable to provide a key to our room so we had to go to another hotel - this was after midnight.

8/10

Excellent

11 Apr 2026

Kay

Room was clean, elevator tricky, staff hospitable and helpful, parking good, safe, feee!

Business Partner

2/10

Poor

10 Apr 2026

Peder

room got canceled last minute

8/10

Excellent

05 Apr 2026

Nichole

Parking was easy. Staff was helpful.

Business Self

10/10

Exceptional

02 Apr 2026

Frank

No free coffee

10/10

Exceptional

02 Apr 2026

Andrew

The bar

6/10

Pleasant

29 Mar 2026

Ken

I was not real happy with cleaniness, the floor was sticky.

Self

6/10

Pleasant

26 Mar 2026

Sandra

Parking was easy, staff was friendly. Not the cleanest. Bathroom /dressing area was incredibly small for two guest with ni privacy, terrible lighting. Alarm went off a few times, no announcement to confirm is false or actual situation. I was charged 100.00 in excess of the booking as reserves for incidentals, but hostess at front desk could not explain how these funds are held and when I would be credited. She just jept saying\" yeah, we lifted it, it now up to your bank\", what does that even mean???

Friends

8/10

Excellent

23 Mar 2026

ValerieLyn

Check-in was professional, quick & helpful. Facility & room were both very clean. Will definitely return again, as long as it remains affordable. (This is classified as a budget hotel but the rates are often higher than budget).

Self

10/10

Exceptional

22 Mar 2026

Roxanne

Loved the layout of the room and the balcony was a bonus.

Partner

6/10

Pleasant

22 Mar 2026

Jonathan

Parking was easy however upon a closer inspection of the room and bathroom boogers on the shower wall , shower floor had a scum layer ( hope I don’t get anything on my feet from this)
Bedding appeared to be from previous guest as many male hairs were spread about ( not my hair either )
Our room was never cleaned and refilled Friday,

Overall I’ve had better experiences at motels in the middle of no where.

Family_with_children

8/10

Excellent

19 Mar 2026

Paul

My experience was great, wish i found this spot much earlier. I would say my stay was 9/10.

Self

2/10

Poor

15 Mar 2026

Ziyang

SO poor attitude for check in staff, DO NOT STAY IN THIS HOTEL!

10/10

Exceptional

10 Mar 2026

Dawn

Yes

Family

2/10

Poor

07 Mar 2026

Britney

The elevators were not working properly. The business centers printer wasn’t working. Some of the staff had poor attitudes.

10/10

Exceptional

01 Mar 2026

wanda

Everything was nice and plesant

10/10

Exceptional

01 Mar 2026

Lezlie

The room was clean and the temperature was good.

2/10

Poor

24 Feb 2026

Taylor

Despite a 3:00 check-in time, our room was not ready until after 10:00 PM. The staff did not offer any compensation other than free beverages from the lobby area. Several other guests were in the same situation. Once ready, our room, linens, and towels smelled like cigarettes. The room was warm and would not cool despite running the AC for hours. Due to the frantic work of the cleaning staff trying to prepare rooms for other guests, the hallways were loud late into the night

Partner

2/10

Poor

24 Feb 2026

Alexandra

Rooms were dirty. Wouldn’t take a shower the bathroom was so bad. Shelf in the closet fell on my sister’s head. Room was supposed to have a sofa. It did not.

Family

8/10

Excellent

22 Feb 2026

Davonna

Clean room , everything was great. Very long check in process. Had to wait a very long time for the room to be ready. One elevator worked

Self

10/10

Exceptional

29 Jan 2026

Tony

Very clean modern, well kept and designed experience.

Friends_and_family Family

4/10

Poor

26 Jan 2026

Tom

Hotel doors broken. Not able to get CBS on TV. No complimentary breakfast. No shuttle to airport.
It was my last time to stay at a Courtyard.

Partner

10/10

Exceptional

18 Jan 2026

Amanda

Great staff, clean rooms.

Leisure Partner

6/10

Pleasant

08 Jan 2026

Robert

Room condition only fair

Business Partner

10/10

Exceptional

30 Dec 2025

Anthony

Everything was wonderful

Leisure Partner

4/10

Poor

24 Dec 2025

Christine

Front desk had terrible customer service at checkin and next person wasnt any better during checkout

Business_and_leisure Self

10/10

Exceptional

07 Dec 2025

Molly

We were there for a very quick stay, but it was really nice comfortable clean, and the staff was amazing

2/10

Poor

28 Nov 2025

Naveenkumar

Disappointing Stay: Dirty Rooms and Broken Amenities
My stay was highly unsatisfactory. The initial room assigned was visibly dirty. Traveling late at night with two babies and luggage, I had to return to the front desk and switch room, a major inconvenience.
The second room was clean but full of problems: the phone line was dead (couldn't reach the front desk), the toilet flush wasn't working, there was no body wash, no water, and no microwave.
Additionally, the overall room service was extremely poor. I do not recommend this hotel.

Leisure Family_with_children

2/10

Poor

23 Nov 2025

Ronald

The first room was dirty. Hair was in the shower, refrigerator did not work, no phone in the room, red dried food stains on carpet, bracket under air conditioner was off and laying on the floor, buttons to call elevator were not working, all but 1 ice machine was not working with no sign to tell where working ice machine was. They moved us to a second room that was supposedly cleaned. In this room there was food left in the refrigerator, stains in the shower, the shower doors had a 2\" gap at the top corners and flooded the floor when water was turned on, the toilet tissue holder was nasty and had missing screws, there were stains on the bathroom floor about the size of a quarter, the carpet was sticky and paper towels had been stuffed in the strike plate on the door such that it would not latch, the latch on the balcony sliding door would not lock and there was no security rod for the sliding door. The thermostat on the wall did not work. A tractor trailer was parked outside with the refrigeration unit ran loudly. The front desk folks were friendly and tried to help. They were apologizing. If it was remodeled, it was very poorly done. They could not find a way to compensate us because we are not members of the rewards club.

Leisure Family

10/10

Exceptional

01 Nov 2025

JaJuan

It was nice

10/10

Exceptional

31 Oct 2025

JaJuan

It was awesom

Leisure