Name: Quality InnSuites North Charleston AshleyPhosphate
Address: 2499 La Quinta Lane, North Charleston, 29420, US

10/10

Exceptional

24 Jul 2026

Giezi

Es un buen hotel

2/10

Poor

20 Jul 2026

Bryant

100$ deposit and no smoke but room smelled like a pack of cigarettes, grounds smell like dog piss and poop concrete step to my room broken ,room had roaches had to keep my bags in a trash bag on the second bed, ac leaked water inside room whole stay they wouldn’t change room jus gave towels to soak water which is crazy and at night turns to prostitution and crack head city online pictures are definitely a cat fish they need to shut this place down and rehab the rooms are gross I wanted to stay till end of week had to get another hotel cuz staying there again if was last place on earth is a big no shut it down !!!!

Self

4/10

Poor

19 Jul 2026

Catherine

First room they put us in was gross and the fridge didn't work. They moved us to a different room that was cleaner and the fridge worked but the ac for horrible. Staff was rude and not helpful. We did enjoy the pool and our kids enjoyed the breakfast. They have a water machine for fresh filtered water in the lobby that was nice as well.

Family_with_children

6/10

Pleasant

19 Jul 2026

Benito

If you just want a place to sleep, then ok.

Self

2/10

Poor

14 Jul 2026

Michael

Upon arrival noticed the parking lot was filthy.
The night manager, was on his cellphone.
I had booked two beds and was given one.
The room did not have a switched light, had to walk into the room to turn lights on. The floor hadn’t been cleaned, there were cigarette burns in the comforter. Food was left in the refrigerator and the toilet seat was loose.
Calls to the desk went unanswered. If you wanted something, you had to call a cell phone.
Breakfast was hideous, unless you wanted pancakes. Eggs were one serving if any, no protein offered. Biscuits were the same for three days and without any gravy for them.
Muffins, when there were some, were frozen.
Cereal was also hit and miss. Fruit was on the verge of spoiling. Watched the staff, wipe cereal off the counter and put it back in the container. One morning the manager looked over the empty trays and continued on his way speaking on his cellphone. The kitchen lady was also more concerned with her cellphone.
I have always had good experiences with this chain until now.
I would not recommend this place unless you are desperate!

Self

2/10

Poor

14 Jul 2026

Mary

I looked at the room and left to get a new hotel! It was not what we expected. The were nice to authorize Expedia to give us a full refund

Self

6/10

Pleasant

09 Jul 2026

Victor

The bed and floor were clean, the room was quiet and cool, the shower needs some attention as there is caulking is impregnated with mold and the tub wasn’t draining because it was plugged with a LOt of hair. I will not return.

Partner

2/10

Poor

07 Jul 2026

Anthony

The hotrl is a mess. The pool closed.for three days. Ice machines broken, you had to go upstairs in another building. Room was a disgrace, nothing worked. The refrierator broken, phone did not work, tv had to be reprogramed every night which meant you had to find the front desk person. The water pressure was horrible and bathroom was moldy, the place was located right next to highway exit so you hear noise all hours including truck air brakes. The place outside was scary and most of the people staying there looked like long term indigents.

The only upside was location close to 26.

Self

2/10

Poor

05 Jul 2026

Shetal

This was one of the worst hotel stays I’ve ever experienced. It is not worth spending a single penny or even a single minute at this place.

The room was extremely dirty, and almost everything was broken, including the light fixtures, fire alarm, and water faucet. Basic necessities were missing—there wasn’t enough toilet paper, soap, or towels.

I went to the front desk to ask for more towels, but no one was there. I asked an employee who was nearby, and she said she didn’t have the keys, so she couldn’t help me.

To make matters worse, some of the towels left in the bathroom appeared to have already been used by a previous guest and had not been replaced with clean ones. That was completely unacceptable.

The beds were in terrible condition. The mattresses made loud noises every time someone moved, making it nearly impossible to get a good night’s sleep. swimming pool was close and not opened.

Overall, this hotel was filthy, poorly maintained, and provided terrible customer service. I would not recommend this Quality Inn to anyone.

2/10

Poor

04 Jul 2026

Tarun

Not clean. The linens are also torn.

Family_with_children

10/10

Exceptional

03 Jul 2026

Kristen

The staff was great, although the motel isn't perfect, everyone made me feel right at home and they were super helpful

Friends

2/10

Poor

03 Jul 2026

Yutaline

Terrible place. Unsafe location. Lots of police presence. Restaurant next to it is closed down which makes it worse. Unkept, stained, ripped bedding, old -and nasty. Do not take your family there and do not stay there alone.

Family_with_children

2/10

Poor

28 Jun 2026

Bill

The room was filthy dirt all around the bed in the floor and roaches both big and small on the floor and slid the bed over and they ran everywhere trued to sleep with lights on but couldn’t so checked out at 2 am also front door had a 3/4 inch gap in the bottom had to stuff a towel under it was one of the nastiest hotels I have ever stayed in 35 plus years renters be Leary !!!

Family

4/10

Poor

14 Jun 2026

JAMES

Bath tub shower needs replaced. Bad smell in room. Location felt unsafe. Grounds need updating and repairs

Family

4/10

Poor

08 Jun 2026

Perla

Needs to be updated for sure!!

Friends_and_family Family

2/10

Poor

01 Jun 2026

Tomas

La propiedad física en sentido general está muy descuidada, deteriorada y sucia.

Sábanas rotas, lámparas y extractores oxidados, piso roto en algunos puntos, bañera oxidada y pintura en mal estado.

Lo único positivo de esto es que tenía un buen aire acondicionado y la cama cómoda.

Friends

6/10

Pleasant

31 May 2026

Sandra

N/A

Self

6/10

Pleasant

31 May 2026

Uma

Place needs to be more clean

Family

8/10

Excellent

29 May 2026

Annie

Staff was very accommodating. Breakfast was superb however the serving area is extremely small. Will return on my next visit to Charleston.

Partner

2/10

Poor

28 May 2026

Stephanie

I rarely leave negative reviews, but this stay was disappointing enough that I checked out early and booked another hotel.

The bathroom in our room showed visible mold/mildew on the shower curtain, deteriorating black caulk around the tub, and apparent long-term moisture/water damage along the walls and baseboards. The condition of the bathroom did not feel clean or properly maintained.

On top of that, there was constant smoking around the property and loud noise outside throughout the night, including someone working on a car until nearly 5:00 AM. Sleep was almost impossible.

I understand no hotel is perfect, but basic cleanliness, maintenance, and a quiet environment should be expected. I documented the room condition with photos and ultimately chose to leave because I no longer felt comfortable staying there.

I will say management did provide a full refund after we checked out early, which I appreciated.

Family_with_children

2/10

Poor

24 May 2026

Campbell

Fire alarm was ripped off the wall.

10/10

Exceptional

22 May 2026

Walter

Excellent customer service

Family

2/10

Poor

14 May 2026

Leonardra

The only reason why I gave one star is because there isn’t an option for no stars. The cashier had good customer service, the hotel room is second to living in a third world country, dirty walls,the painted tubs are dirty and rusty, old furniture, smoke smell, the refrigerator did not work. The surroundings are horrendous! The crackheads and prostitutes add the cherry on top strong chance you may be on an episode of cops this place should not charge near the price they’re asking it’s a complete waste of money! I could not even eat my food in the room without wanting to vomit toilets disgusting do not waste your money! they need to be knocked down and rebuilt!

Friends_and_family Family

8/10

Excellent

04 May 2026

Namari

The ground was hella dirty I used some cleaning supplies and used couple of the towels to clean the floor and the white towels turned black. And it smelled funny and the bed had someone else hair in the bed. But no bugs I guess. But besides that good service and they brought new towels 2 out of the 4 days I stayed there.

Partner

6/10

Pleasant

03 May 2026

Cassandra

Quality Inn was not so Quality. Shower / tub area are definitely in need of an upgrade. I will be coming back to SC in a couple months. Will be booking elsewhere.

Family

10/10

Exceptional

29 Apr 2026

Danica

Very nice stay

Self

2/10

Poor

26 Apr 2026

Christopher

While Choice Hotels operates a number of decent hotels, this one seems to be slated for demolition. Broken tub, a television that does not work. Avoid at all costs.

Friends_and_family Family

2/10

Poor

20 Apr 2026

Pablo

It beat any record for disgustiness

4/10

Poor

11 Apr 2026

Liam

Yes

Partner

6/10

Pleasant

10 Apr 2026

Sharon

Was happy to see hot breakfast options. The room needs to be redone, multiple condition issues.

4/10

Poor

05 Apr 2026

Megan

Well the comforter had stains all over it, the shower curtain had mold, and there were roaches. They did replace the shower curtain, but housekeeping never came by to give us new towels or replace the sheets. Front staff was curt. Would not recommend.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Kirit

Room clean and all items like wifi, shower and coffee pot worked well. Staff polite; only downside is parking lot is very tight on lobby side and exit to Interstate difficult in morning.

Self

2/10

Poor

30 Mar 2026

Jody

Expedía should not have this hotel as a listing. It is in the worst part of Charleston. Only drug addicts and prostitutes are in the area. A Charleston native confirmed that you don’t ever want to be in this area.
The manager was nice enough to give me a full refund on the spot because we did not feel safe. This property does not need to be listed.

Friends

2/10

Poor

29 Mar 2026

Julia

After seeing the condition of the rooms, we did not stay at this property. There were roaches in the room, weird stains on every surface, and mold in the bathroom. Also, the rooms reeked of cigarette smoke. We were shown 3 rooms and they all were in the same dismal state. We told the manager that we would not be staying and would like to cancel our reservation and get a refund. The manager agreed to refund a set amount (provided a \"receipt\"), but said we would have to go through Hotels.com for the rest. However, we were charged the full reservation cost. After creating a ticket with Hotels.com they informed us they were not able to contact the hotel, so we were just out of luck. Anyways, I would suggest staying almost anywhere else.

Friends_and_family Friends

2/10

Poor

28 Mar 2026

Barbara

This was the worst experience we ever had. The bedding was filthy and had to be replaced, Trash on the bathroom floor, Sticky dirty floors in the room. Used tissues in the empty tissue box. Room smelled like smoke but was a non-smoking room. Outside sidewalk and entire premises just filthy with spilled soda and gum. Seemed to be in a sketchy not so safe area. Very noisy. Staff was not friendly at all. I would recommend that Hotels.com not allow this hotel on their list.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Charles

I would not recommend this Quality Inn.

Partner

4/10

Poor

27 Mar 2026

Kevin

Unsafe area. Room floor not clean. Sketchy clientele.

Partner

2/10

Poor

27 Mar 2026

Elisabeth

I was afraid the moment I drove into the parking lot. This should not even be an option for hotel.

10/10

Exceptional

23 Mar 2026

Veronica

Yes

10/10

Exceptional

17 Mar 2026

Veronica

Yes

10/10

Exceptional

16 Mar 2026

Lance

Yes

Self

2/10

Poor

15 Mar 2026

Christopher

The mattress was absolutely horrible the AC did not work properly and was very very loud and it was either too cold or too hot that was in the problem the amount of traffic going in and out of the hotel is obnoxious 2:00 a.m. people going in and out people going from room to room there's a lot more activity going on in this hotel ... The best is the black mold in the bathroom on the ceiling in the shower and the $100.00 deposit they put on your credit card or deposit card for atoms in the room meaning the cheapest towels and for the shampoo and conditioner bottles if you take them from the room they glued to the wall and they weren't even filled that was the best part have they ever heard of the Dollar tree?? It's probably where they're buying the shampoo and soap from. Oh in the cigarette smoking in The vaping in the room comes out of the AC unit.

Self

10/10

Exceptional

15 Mar 2026

Gerubia

Everything from greeting me when i came in till my last day was awesome. Breakfast A++

Self

10/10

Exceptional

14 Mar 2026

Veronica

Yes

4/10

Poor

12 Mar 2026

Marie

One room smelled and the tv had line down the middle. The other room the second bed almost fell and the bathroom was nasty and the bathtub had a hole in it. I would not recommend to anyone.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Veronica

Yes

10/10

Exceptional

09 Mar 2026

Veronica

Yes

2/10

Poor

08 Mar 2026

Harshit

Dirty rooms. Pathetic!

2/10

Poor

08 Mar 2026

Rovenia

Room was dirty covers was dirty with blood on them room was not clean at all

Friends_and_family Family

2/10

Poor

07 Mar 2026

Danny

There was no staff and i wasnt able to check in

Self

4/10

Poor

07 Mar 2026

Jason

floors were not cleaned, sheets fall off, bugs inside.

Self

10/10

Exceptional

04 Mar 2026

Veronica

Yes

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Veronica

Clean

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Veronica

Yes

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Lynne

A great place, to stay all the way around!!!!

Self

2/10

Poor

22 Feb 2026

Brandon

Room was disgusting - dirty, uninhabitable. Need refund from hotels.com but can’t reach anyone.

Friends_and_family Family

2/10

Poor

22 Feb 2026

ashli

The rooms are dirty,and

6/10

Pleasant

21 Feb 2026

lisa

The room, and stff, I had asked for a downstairs and they gave me a upstairs and I have a boot on a fractured ankle and was only staying there so I could go to MUSC for leg surgery on my other leg.

Family

2/10

Poor

20 Feb 2026

Sutharsan

not cleaned properly and everything broken

Business

8/10

Excellent

19 Feb 2026

Terrie

Room was clean, staff was friendly. Bed was so tiny and the breakfast was not the best. The yogurts were frozen, no milk for cereal, was promised biscuits and gravy and there was no gravy at all, and they hadn’t even put out utensils to eat with. The water was scorching hot and the cold would not come on.

Partner

10/10

Exceptional

18 Feb 2026

Jonathan

Very polite staff

10/10

Exceptional

18 Feb 2026

Veronica

Yrs

Friends_and_family Friends

2/10

Poor

17 Feb 2026

Summer

The Staff was amazing, super nice and great customer service. The problem was with the room. The floors were super dirty making my feet black. There were dead bugs in the corners of the floor, the shower was yellow with gunk and grime, the toilet looked like it hadnt been cleaned in weeks. It was 1 in the morning after a long travel day so I didn't have any other options of places to go. I rinsed off in the shower and when I got out I grabbed a towel that was dirty with black and brown marks all over it. luckily the second towel looked okay. I went to bed and found a pube on the sheets and was disgusted. I was supposed to stay for three nights and checked out the next morning. Again the staff was amazing and helped me cancel my stay and helped with my refund for the nights I didn't end up staying. Lesson learned, never cheap out on hotels.

Self

6/10

Pleasant

16 Feb 2026

Catalina

Bad area, decent staff, decent rooms

Leisure Partner

4/10

Poor

16 Feb 2026

Michael

No one was at the front desk for 10 min upon checking in. Shower curtain had mildew all over it was pretty gross.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Veronica

Yes

Friends_and_family Family

6/10

Pleasant

10 Feb 2026

Brooks

Room was decent as rated. Worst bathroom I have ever been in. Tub and Shower control needed replacement. Only got hot or cold. Gave up trying to find happy medium so just had cloth bath. Eggs, sausage and waffles decent but two days not available. Poor invey management.

10/10

Exceptional

04 Feb 2026

Veronica

Yes

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Veronica

Yes

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Lynne

The room was perfect and clean.The staff is excellent.It was a pleasant stay

10/10

Exceptional

27 Jan 2026

John

,

10/10

Exceptional

21 Jan 2026

Veronica

Yes

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Veronica

Yes

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Veronica

Yes

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Veronica

Yes

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Veronica

Yes

Friends_and_family Family

2/10

Poor

12 Jan 2026

Baraneh

Everything extremely dirty, room smelled like mold and there were bugs everywhere

Leisure Friends

4/10

Poor

06 Jan 2026

Timothy

Room dirty old out dated

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Veronica

Yrs

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Matthew

In late

Leisure Self

8/10

Excellent

11 Dec 2025

Veronica

Nice

Friends_and_family Family

2/10

Poor

10 Nov 2025

Sophia

Bed not cleaned. What looked like puke stains on pillow.

Leisure Partner

4/10

Poor

08 Nov 2025

Danet

Room

8/10

Excellent

04 Nov 2025

Michael

Had to book another hotel as their hot water was out. Staff was very helpful in getting my payment refunded.

Business

4/10

Poor

26 Oct 2025

Gould

There was no hot water for a two-day stay. Mold in bathroom tub. Drain clogged. Clerk absurdly said no adjustment to my bill was possible because I had booked thru Expedia. Manager/owner was to call me to discuss. He never called. Other minor things too that indicate poor management and poor maintenance. Other guests were checked in even tho management knew there was no hot water. Other motels in this area. Travelers should pick one of the others.

Leisure Partner

8/10

Excellent

11 Oct 2025

Timothy

Yes

Self

4/10

Poor

07 Oct 2025

jason

Ac barely worked, tub was gross, tv didnt work

6/10

Pleasant

25 Sep 2025

Danet

The bathroom tub needs to be update or a deep clean . Breakfast was disappointing no juice

Business Partner

2/10

Poor

23 Sep 2025

Charity

Consideration/Safety for Guests???

This hotel seems to have folks in transitional housing staying in guest rooms.There were obviously guests at the free breakfast bar who were homeless. As a result, there were no eggs or sausage on Sunday morning at 9am. The fire extinguisher had not been serviced since March 2024. That seems very dangerous. Choice Hotels has not responded, the manager @ Quality Inn hasn't responded. We asked for a partial refund because of these troubling issues during our two-night stay.

Partner

6/10

Pleasant

23 Sep 2025

GENEVIEVE

room was falling apart. the caulking in the bathroom poorly done. one of the lamps looked like it had a roach problem before becasue it looked like roach trail all over it. tiolet leaked a little bit and was way to small.

Business

10/10

Exceptional

16 Sep 2025

Robert

Nowadays it’s hard to find a clean well ran hotel that’s also affordable. Including is also a free breakfast which is great and fresh a very nice stay for those on a budget looking for a good place.

Leisure Self

4/10

Poor

15 Sep 2025

Fania

Stains on bed, handprints on head headboard. The tub was clogged and dirty. Walls and doors dirty. It was bad. I wouldn't stay there again.
I will say though that all the staff were kind. The place itself is just terrible

10/10

Exceptional

15 Sep 2025

Jenna

A pleasant surprise!

Ms. Sheila at the front desk was extremely helpful and understanding . The scrambled eggs, sausages and biscuits and gravy were a welcome addition to the continental breakfast. The rooms are spacious and comfy. Add the pool and the bar and this hotel is most Def more bang for your buck!

Friends_and_family Friends

2/10

Poor

14 Sep 2025

Robin

Worst Hotel Ever Visited.

The area looks very sketchy. A SUV with a trailer attached parked horizontally in front of my room taking up numerous parking spaces so I couldn't park near my room. I am disabled, so that was a problem for me. I was placed upstairs on the back side of the building because I had a service animal, that was another problem. The hotel looked okay at check in during the daytime but at night there were homeless people and prostitutes walking the parking lot & people were sitting & standing outside their rooms smoking marijuana. I went out to Walmart to buy a mattress protector & linen. When I returned it was dark & I was a little afraid to get out of my car, so I sat there for about 30 minutes before I decided to go up to my room. The room had a strong kind of moldy odor, the floor of my room had not been swept, the nightstand and dresser had spill stains that had not been wiped off, tub was old & had been painted. I wanted to leave the hotel but stayed because I had prepaid online. I slept about 11 p.m. & when I woke up I had a couple of painful bug bites of some sort. I packed and left as soon as I woke up around 4:30 a.m. DO NOT STAY HERE !!

Self

10/10

Exceptional

05 Sep 2025

Kevin

Its cheap and not to far from the city

Leisure Partner

2/10

Poor

02 Sep 2025

Rosemary

Place had mold on ceiling, tub was in very bad condition.