Name: TownePlace Suites by Marriott Charleston-North Cha
Address: 7535 Northside Drive, North Charleston, 29420, US

10/10

Exceptional

28 Jul 2026

Raymond

Room was awesome, I got a free upgrade to a suite . I stayed an extra day & they honored the price I paid for the 1st night .

Employees very friendly & helpful.

10/10

Exceptional

25 Jul 2026

Gregory

Everything was wonderful , quiet rooms

Family

10/10

Exceptional

23 Jul 2026

surya

its a good place in a safe and convenient location and has a very well equipped kitchen , great furniture, good breakfast,

would recommend anytime

6/10

Pleasant

21 Jul 2026

Julianne

The room was clean and the staff was friendly. The breakfast options were decent. I was unhappy with the check in experience though. The only somewhat negative I had was during check-in; I arrived at 3pm from out of town for my reservation and was told the room was not ready. I had to find something to keep 2 children preoccupied for nearly an hour and a half before my room was ready. Then after checking in, i ended up going back down to question the extra amount i was charged, but that could have been avoided if the temporary fee was explained at check-in. The wait was not a huge deal because i know it was beyond their control, but it was worth noting. The front desk lady was pleasant enough through the whole ordeal. I was still overall pleased with my stay and the facilities.

6/10

Pleasant

15 Jul 2026

Tanya

Good.

4/10

Poor

08 Jul 2026

Parshati

I usually don’t leave reviews unless bad or excellent experience. Unfortunately this hotel is over rated. We had bugs flying in our room. Breakfast was not bad but staff could have been friendlier. No room service while we stayed, and trash was not taken out and room left uncleaned. very disappointed. Not going back again.

Family_with_children

10/10

Exceptional

07 Jul 2026

victor

Great place very helpful

Family

10/10

Exceptional

07 Jul 2026

Franci E

No. Everything is fine

Family_with_children

10/10

Exceptional

05 Jul 2026

Kim

Had a great time. Even extended our stay. Breakfast was great and staff was wonderful. Anything we needed just asked and got it. Would highly recommend. The area is right off the highway. A lot of places around us and nothing was too far away.

Family

10/10

Exceptional

03 Jul 2026

Dorothy

It was a great place to stay. It was a little far from the beach and downtown but we managed. I would stay there again.

Family

6/10

Pleasant

28 Jun 2026

Deborah

Small little hotel tucked away from the hustle and bustle of the beaches of Charleston. Plan for a 20-30 commute to get to downtown or Mt Pleasant or a longer commute (took us over an hour) to get to Folly Beach during peak season.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Rohit

Clean room, good staff, good breakfast

Family_with_children

2/10

Poor

23 Jun 2026

Jurgita

Terribly dirty. Never expected that from Marriott hotel.

Self

6/10

Pleasant

22 Jun 2026

Phil

Room was not fully cleaned . Pool closed earlier than most. We didn’t get to use it. Outside patio was occupied all day by contractors couldn’t sit outside. I specifically asked for a walk in shower and got a regular shower

Partner

10/10

Exceptional

19 Jun 2026

Melvina

Helpful Staff &
Accommodating room,
GREAT stay

Business

10/10

Exceptional

11 Jun 2026

Mary Ann

Clean rooms, pleasant staff. Everything was as it should be.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Wendy

The young lady in the evening up front is amazing and always a great help the area is close to shopping and restaurants Breakfast is ok not all that great

Family_with_children

4/10

Poor

10 Jun 2026

Victoria Isabel

We stayed there for 4 days and the staff didn’t come once to tidy up the room even after asking. We ran out of body soap in the bathroom. There was a cockroach in our room and the staff didn’t say much about it when we showed them photos. When we asked for a late checkout the cleaning people finally came to our room and kept trying to get in every 5 minutes when the late checkout we had asked for was only 30 minutes later than the actual checkout. Staying here wasn’t great but we had a room to stay in and a place to store our stuff. I wouldn’t stay here again necessarily.

Partner

10/10

Exceptional

07 Jun 2026

Peter

Excellent all round and good value

Partner

10/10

Exceptional

03 Jun 2026

Arlene

Stayed for 4 days and felt right at home. Kitchen fully supplied with dish soap, dishwasher, toaster, coffee pot and large refrigerator. Nice separate sitting area for early bird to retreat to so that others could sleep in. Only thing I would want would be a firmer mattress, but still had a good night sleep.

Partner

8/10

Excellent

29 May 2026

Stacy

I always enjoy my stay when i'm there staff super friendly and courteous

Self

10/10

Exceptional

29 May 2026

Chohee

Room temperature

Partner

10/10

Exceptional

26 May 2026

Sena

Drive DC g

Family

10/10

Exceptional

26 May 2026

Kylie

Everything was great! The space was clean and spacious. The breakfast was great every morning. The staff was phenomenal.

Business

10/10

Exceptional

24 May 2026

Ashley

I love how you can cook in your hotel room. It’s also so cool and the first time I’ve been to a place where you can borrow board games, or stuff like a rice cooker at the front desk. The beds were soft and the staff was very nice.

Family

6/10

Pleasant

21 May 2026

Charles

Good: Soft bed, large room, easy parking, bedroom separate from sitting space. Bad: On side overlooking highway with constant noise, so bring earplugs. Wifi and TV were intermittent or our 2 days, complementary food ok but bot great.

Family

10/10

Exceptional

19 May 2026

Margaret

Quiet and private rooms

Friends_and_family Friends

10/10

Exceptional

18 May 2026

charles

This property was amazing. Everything was very clean,staff was very helpful. I’ll definitely stay there again

Self

10/10

Exceptional

15 May 2026

Erik

Great place

Partner

10/10

Exceptional

15 May 2026

Capra

I will definitely be back.
A++

Partner

8/10

Excellent

14 May 2026

Wendy

The place was a normal hotel breakfast was ok I did have roaches in my room I did address it with front desk and they sent someone to spray They did not come to give clean towels until my last day which was very upsetting I would of liked fresh towels everyday

Family_with_children

2/10

Poor

13 May 2026

Senzola

They had roaches and beetles in the room. We were moved to another room. This created an inconvenience. There is a 19.00 transaction pending. This should be dropped with my check out for incidents that was zero.

Friends_and_family Family

6/10

Pleasant

10 May 2026

David

I enjoyed the central location of this property and it's quietness. My 1st trip they upgraded me to a full fledged suite which we enjoyed and appreciated after our second stay. During my first trip the TV was not functioning properly and the cheerful maintenance man came up immediately with a whole new TV. Our second trip was last minute and could only get a King studio on the 5th floor with no upgrades, we booked a 2 night stay. We were treated to a countertop of German cockroaches that morning. In addition the room phone was not functioning, the drain had no stopper, and no one could find one either, the safe didn't have any power to it. I let the desk clerk know that morning of our roach problem and the night before I let the desk know about the other issues. On top of it all the comfort control was malfunctioning! No one took any action, not even an apology. To this day I await the general managers phone call. Sad a nice property went downhill. The breakfast buffet was not good either as the sausage was so hard you could use it as a Frisbee. I hope they address these issues. The only decent person at the place was the maintenance man on our first trip, the rest need a strong re education on hospitality.

Partner

10/10

Exceptional

09 May 2026

Anthony

Our 3 night stay was exceptional, the entire staff (front desk & Maurice in the morning) at this location were true hospitality professionals. We will choose this property on our next stay in Charleston, SC. Thank You

Family

10/10

Exceptional

08 May 2026

LINDA

Great place. Clean and many extras. The managers reception with food and drinks in the evening were a wonderful addition. Easy access from highway and only about 1/2 hour from Charleston.

Partner

6/10

Pleasant

06 May 2026

Nancy

The room was musty like someone had smoked in the room.
Breakfast was great. Ended too early- 10:00would have been better with people travelling and dealing with time zones!
Staff was helpful and very friendly 😎

Family

4/10

Poor

04 May 2026

Tiffany

When I checked in the room smelled like dog piss. There was no other rooms available so I had to suffer through the night. Of course no sleep. I was finally moved to a different room. The smell was so bad it was making me sick. The lock on the door was broken. The outside of the door had black smudges. The shower faucet was loose. The toilet paper holder broken. Needless to say this hotel needs a lot of repairs and upkeep. Overall it was manageable. The staff was great even the manager who assisted in getting moved to another room.

Self

8/10

Excellent

28 Apr 2026

Brenda

All good except bathroom.....toilet not working well and sink faucet loose

10/10

Exceptional

28 Apr 2026

Toby

Aweso.e room

Partner

10/10

Exceptional

26 Apr 2026

Rick

Excellent/ including nite staff who helped me relocate

Self

10/10

Exceptional

25 Apr 2026

Ricardo

👍

6/10

Pleasant

24 Apr 2026

Desmond

I arrived with two imediate problems. 1 i was double booked due to a hotels.com error. The second was because the hotel system had been offline and the front desk was in the process of reconciling current room occupancy with reservations.
To get us into a room they had to send someone to veryfy if a room was empty. We had booked a standard King bed room. The King size bed was an important feature we need to sleep comfortably. We were put into a suite that had a double bed (room 505) which did not provide a great sleep as we were cramped into the bed.
Of course we know things happen, but this made our overnight stay while traveling miserable.

Partner

2/10

Poor

22 Apr 2026

Ethan

Bed bugs on the fifth floor. Absolutely disgusting

8/10

Excellent

21 Apr 2026

Anita Denise

Nice hotel. Breakfast buffet about average.

6/10

Pleasant

21 Apr 2026

Alex

Parking was scarce. For the price it was a good room though.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Faryal

Breakfast was very good. Staff was pleasant. Rooms were clean

Family

10/10

Exceptional

20 Apr 2026

Ellen

Modern, clean. Great to have the mini kitchen

8/10

Excellent

19 Apr 2026

Jonathan

Most areas were average, especially for the price point. On-site parking can be a struggle, more cars than spaces with no clear alternative.

Family

10/10

Exceptional

17 Apr 2026

Miroslaw

Breakfast is what you’d expect. Hot food, fruits and bagels. Waffles were good. Room was bigger than expected and bathroom was clean. AC worked excellently and the TV had all the streaming options. Gym was a little underwhelming but had the essentials. 9.5/10 experience.

Partner

10/10

Exceptional

17 Apr 2026

Glen

Yes

10/10

Exceptional

17 Apr 2026

Mark

The breakfast was great

Self

4/10

Poor

16 Apr 2026

David

Ok

8/10

Excellent

16 Apr 2026

Robert

Breakfast was good, Did not use laundry services.

Family

10/10

Exceptional

15 Apr 2026

Angel

Room was clean, staff was great and helpful.

Family

10/10

Exceptional

14 Apr 2026

Jerry

The amenities and appliances like a full-size refrigerator, stove, sink, and dishwasher were very convenient.

Self

10/10

Exceptional

12 Apr 2026

Charles

Great breakfast, clean room

Family

10/10

Exceptional

11 Apr 2026

Namtran

Mostly positive experience as expected. Unexpected positive: free breakfast and also free food in the evening. Unexpected negative: the very tiny swimming pool is located right near the front door of the property, where also the parking is.

Family_with_children

10/10

Exceptional

10 Apr 2026

Nicole

Hotel is very convenient and offer a lot of amenities!! The rooms are nice and they offer a full refrigerator and cook top stove very nice for families traveling with children!! I would recommend anyone to stay here!!!

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Bill

We had a pleasant stay.

Family_with_children

10/10

Exceptional

08 Apr 2026

Worthy Lewayne

Yes

Self

8/10

Excellent

06 Apr 2026

Alichia

Staff were friendly. My husband and son enjoyed the pool table. The continental breakfast was great, they had turkey sausage as one of the meat options which I was happy because I don't eat pork. The waffles were great! My issue was with the slow drain in the shower. By the 2nd day you were standing in a tub full of water. It was gross.

10/10

Exceptional

06 Apr 2026

Jessica

VERY NICE CHECK IN, STAFF WAS FAST AND HELPFUL

Self

10/10

Exceptional

05 Apr 2026

Thomas

Clean room with great kitchen amenities, great breakfast and happy hour.

Family

10/10

Exceptional

05 Apr 2026

Camilo

Everything was great and the room wan lovely and the best place I ever stay, Thank You!

Family_with_children

8/10

Excellent

05 Apr 2026

William

Convenient, nice breakfast, very helpful staff.

6/10

Pleasant

05 Apr 2026

David

This property was ok. Not the nicest of this brand but it served our needs fine. Could use some refurbishing. The staff was nice. Would probably choose a nicer property next time, but it wasn’t bad.

Family

10/10

Exceptional

05 Apr 2026

Keith

Nice hotel.

Self

10/10

Exceptional

04 Apr 2026

Lanny

I had many issues with my room but I have to say they took of every single issue and was very quick about it!

10/10

Exceptional

02 Apr 2026

James

Clean place

10/10

Exceptional

01 Apr 2026

Christine

Bed was the best I've slept on in a hotel. Staff were very friendly. Very spacious room. Get there early to find a parking spot!

Self

2/10

Poor

31 Mar 2026

Madison

Trash

Friends

10/10

Exceptional

30 Mar 2026

Lanny

Nice place to stay but parking is a problem, rooms are spacious and clean, has a lot of extras like grill outside and full size fridge, microwave, stove, and stovetop along with full size coffee machine. Great place for the money 👍

Self

8/10

Excellent

29 Mar 2026

Deborah

The staff was professional, friendly and knowledgeable about questions asked. The rooms were very comfortable but my only complaint was that the sofa bed needed a better pad or just time to replace it. We also had little room to move from bed to floor since the sofa bed when open block area at foot of bed. We had to climb across bed to get to bathroom. It’s a very small suite(king with sofa bed)
Breakfast was good nice variety. N/A on laundry.

Friends

10/10

Exceptional

27 Mar 2026

James

No complaints at all. Breakfast selection was vast, and they even offered a free dinner happy hour meal from 5:30-7 PM! Staff was friendly and attentive. Would stay again.

Partner

10/10

Exceptional

27 Mar 2026

Samantha

I didn’t have breakfast.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Tamara

Excellent hotel

Family_with_children

10/10

Exceptional

25 Mar 2026

Albert

Clean

Family_with_children

6/10

Pleasant

21 Mar 2026

SueAnn

Our stay was great except check in was at 3pm but our rooms weren't avaliable so we had to wait over an hour in the parking lot. Parking was another issue due to dump truck and box trucks taking up numerous spaces. Also, we paid for King size suites but our beds were only queen size. Cookware was dirty but we cleaned it before and after use. Overall, I would recommend.

Family_with_children

8/10

Excellent

20 Mar 2026

Beata

Nice location and room

10/10

Exceptional

20 Mar 2026

Justin

G

8/10

Excellent

20 Mar 2026

Betty

Clean room and friendly staff. Breakfast was fairly good. Good accommodations for the price

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Linda

Price was right great customer service. Room was great

Partner

10/10

Exceptional

18 Mar 2026

Annette

Great place to stay. Clean and the staff is friendly. Rooms are great.

Self

6/10

Pleasant

17 Mar 2026

Queonna

The staff were friendly and welcoming, and I appreciated being moved to a different room to try to improve my experience. However, the overall stay was just average. The biggest issue for me was the mattress. It was extremely uncomfortable, and I found myself tossing and turning throughout the night. Even after switching rooms, I didn’t get the level of rest I expected.

The room itself was decent, but comfort is a major part of any stay, and unfortunately that fell short here. I’d recommend the property consider upgrading their mattresses or adding pillow-top options to improve sleep quality.

Overall, not a bad stay, but not one I’d rave about either.

Self

10/10

Exceptional

13 Mar 2026

Jo

We didn't use the gym. Everything else was outstanding.

10/10

Exceptional

12 Mar 2026

Tracy

Very

6/10

Pleasant

12 Mar 2026

James

Our stay here was not the best. We reserved a king size room but when we arrived they said they had “upgraded us” to a Queen bedroom suite. To me, a smaller bed is not an upgrade. The front staff was nice and got the room changed back to what we had originally reserved. But while we were waiting for our room, an irate gentleman was in the lobby cursing at the front staff then took a gun from his waistband, put it on the counter and spun it around. To say I was uncomfortable is an understatement. Our room was okay, but there was lots of dust, especially higher up like around the toaster. This is a pet friendly motel so be prepared.

Partner

10/10

Exceptional

11 Mar 2026

Jeffery

Great breakfast. Staff excellent

8/10

Excellent

09 Mar 2026

Tyrone

A reported unrespled toilet that would not flush properly and no internet connection although offered in our stay were the only disappointments.

Partner

2/10

Poor

09 Mar 2026

Zakiyyah

This was the worst hotel experienced in my career. I booked through expedia in which I never have issues. I am on my way to the hotel and receive an email stating that my reservation was cancelled at that I needed to give them a call by 6pm to keep my reservation. I then called the hotel and was told that my reservation had already been cancelled and that they had no vacancies. I then get another email stating that I needed to call the hotel to confirm my reservation. I called the hotel again and was told that my reservation was still active and that they were waiting on us to arrive. When I get to the hotel to check in after driving 3 hours I was told that my reservation had been cancelled again and they had no vacancies and there was nothing she could do about it. I was furious because I was lied to by this hotel multiple times and they had no remorse. The parking was horrible and people were just parking everywhere and the hotel was full of nasty animals with not consideration for people who have pet allergies. The level of unprofessionalism at this hotel was absurd and should not be allowed.

Family_with_children

10/10

Exceptional

08 Mar 2026

Kevin

U

Partner

10/10

Exceptional

06 Mar 2026

Fredrick

The staff was very friendly and all of our needs were met if ever we had any

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

harold

It was gr

2/10

Poor

06 Mar 2026

Tony

The hotel has poor customer service. My room was cancelled because my card was locked. As stated in the reservation that I will pay at property once I arrive. Never received a phone call about card issue because all I had to do was remove the lock off my card. Arrived at property to find out my reservation was canceled around 5:00 pm and coming four hours out of town to find a place to stay was not easy. Thank you for your inconveniences and poor communication skills. This was an bad experience don’t wish this on my worst enemy.

Family_with_children

10/10

Exceptional

04 Mar 2026

Brendan

Fantastic staff, great breakfast, rooms very comfortable.. Showing age in some places, would return

Family

10/10

Exceptional

01 Mar 2026

Jeffrey

Friendly staff at check in, very attentive even at 1:00 am.
Dark, clean, and quiet room made sleeping easy. Great breakfast in the morning.