Extended Stay America - Charleston - Northwoods Bl

2/10

Poor

02 Aug 2026

Allie

Rude staff. Not clean. Over priced for the quality.

10/10

Exceptional

31 Jul 2026

Brandy

Good location. Pretty quiet. Room was huge, which was nice. Easy access to the freeway.

Self

6/10

Pleasant

28 Jul 2026

Ramon

As I pulled into the parking lot in the late afternoon, there were a group of men gathered drinking beer and listening to music. They didn't really cause any trouble, though. They just seemed to be winding down after a hard day at work, and they dispersed before long. The \"breakfast\" was practically nonexistent; basically just coffee and not much else. The room was spacious.

2/10

Poor

27 Jul 2026

Devon

As soon as I pulled into the parking lot I knew I wasn’t staying at this property. It looked so unkempt. When I walked inside there was no staff behind the counter. Took them about 10 minutes before anyone came up front to check me in. While I was waiting I heard a guest speaking to the staff behind a closed door. She was complaining about the lack of service they get at this location. She mentioned no housekeeping, they barely get tissue, roaches everywhere and mold in and around the showers. Don’t waste your time or money. Go somewhere else!

6/10

Pleasant

24 Jul 2026

Christina

It’s what you would expect I guess

2/10

Poor

21 Jul 2026

jessica

The ac unit didn't work. Couldn't sleep cause it was too hot

Self

6/10

Pleasant

16 Jul 2026

Steven

Sis not stay so I can't give an accurate account

4/10

Poor

14 Jul 2026

Tina

Supposed pet friendly and was told to not let dog on the bed. But when I went to use the bathroom at night there were cockroaches in the tub on the floor. It was disgusting. Then the staff were really rude.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Deandre

Didn’t have cooking stuff in my room

Partner

2/10

Poor

07 Jul 2026

Tomas

Dirty room, AC leaked all over the floor, moldy couch, and smells off. I’m not expecting perfection but I expect basic standards to be met so I don’t feel like I’m rolling in filth.

Self

4/10

Poor

01 Jul 2026

Amanda

I’ve stayed at extended stays before and been pleased. But this particular location is in need of some serious maintenance. The carpets in the halls are so dirty and smelly!! The rooms are spacious & fairly clean, but had several maintenance and cosmetic issues. Lotsa people hanging out in the parking lot at all times. But they do keep the parking lot lit up bright for security.

Partner

4/10

Poor

29 Jun 2026

Jennifer

The floors were really dirty and when I told them where can I find the door hangers of dnd so they don’t clean our room he said you don’t have to worry cleaning staff only comes once a week ?!… this is the last time we go
To this though because I won’t be visiting Charleston soon

Partner

10/10

Exceptional

29 Jun 2026

Sandra

Staff friendly and accommodating

Self

8/10

Excellent

29 Jun 2026

Jedidah

Loved being on the top floor

Self

2/10

Poor

28 Jun 2026

Starr

The rooms where dirty I got interrogated about towels and when I booked I said there where three people staying in the room
The sheets on the pull out sofa where dirty when I asked for fresh sheets the down stairs staff wanted to inspect the room for the sheets there was dead bugs on the windowsill in the stairs there was mold on the shower curtain and the staff was not friendly when I called several times no one answered I will never stay here again would not recommend do not do it they say they are pet friendly but he wanted to charge 250 pet fee when he knew we had a pet and told us there where no pet rooms available the room was so dirty I felt unwelcome we did not shower we left as soon as we could

Family_with_children

4/10

Poor

22 Jun 2026

Karen

When I went to check in, no one was at the front desk. When the staff fundamentals arrived, he was not friendly or helpful. The room looked clean until I saw cockroaches. I was disgusted!

Partner

10/10

Exceptional

20 Jun 2026

Hattie

Upon arrival and getting check in my room easy not clean. After telling the staff, I was given another that was upgraded and it was clean.

Self

2/10

Poor

19 Jun 2026

Albert

Very run down (holes in walls, bugs, bright overhead lights)

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Rizaldy

Overwhelming smell of air freshener in the hallway. Original room that was given to us smelled like cigarette smoke, but was corrected by the staff.

Family_with_children

2/10

Poor

14 Jun 2026

Wendy

When I arrive at the hotel first thing I saw was man outside drinking and hanging out, when I went in the strong smell of animals The front man Sam was nice and showed me the room and it was ok until I went in after check in the bed comfort was dirty, I don’t know how was on top of us but you could here every feet step they took the crying and scares of kids I did ask to check out the day and get refunded the rest of the days and they allowed me to

Family_with_children

10/10

Exceptional

13 Jun 2026

Meredith

The only thing that I had a problem with was the AC it was down, but there was willing to move me to another room and take care of it so I really can’t say that it was a bad state. It was a very good day. I recommend that want to go to.

Family_with_children

10/10

Exceptional

11 Jun 2026

Jose

Staff explained what had to do for checking out early

Self

8/10

Excellent

04 Jun 2026

jessie

The room was great, getting to the room need to be updated, old carpet giving off smell

Partner

10/10

Exceptional

01 Jun 2026

Victor

Excellent

Family_with_children

2/10

Poor

27 May 2026

Jerome

No amenities available. The breakfast is just coffee no option. They don't clean the room everyday

Friends

4/10

Poor

26 May 2026

William

Very dirty, the hall carpets were matted and a bit moldy looking. Looked like the room was in the middle of a renovation, walls had been patched in multiple places but not re-painted, bathroom partly caulked, etc. The side hallway door did not close/lock properly, people kept leaving it open and rain was blowing in (as well as allowing entry without key-card). People (homeless?) were \"partying\" in parking lot, both alcohol and drug use - did not feel safe, saw staff walk by and apparently ignore.

Partner

4/10

Poor

25 May 2026

Nyjirya

Inside did not look how the pictures were on the website . Floors were distrusting ! Kids socks were black on bottom after 20 minutes . Roaches started to appear on day 3 out of nowhere. The staff was pretty nice no complaints about them. Wouldn't recommend for a long term stay but if you need somewhere to rest for a day for the low then that'll be the place to go.

Family_with_children

4/10

Poor

17 May 2026

Mark

I would not recommend staying at this extended stay at all.

6/10

Pleasant

17 May 2026

David

The breakfast bar only had coffee and packs of oatmeal. That's not much.

Self

2/10

Poor

16 May 2026

Ralph

Worse place I have ever stayed.

Family

6/10

Pleasant

10 May 2026

Riley

The staff was very friendly but the floors were sticky and dirty. the mattress was also really uncomfortable

Partner

6/10

Pleasant

06 May 2026

Mike

This aging facility appear to be in the midst of some renovations and updates. The room was clean, but staff service was a bit on the slow side and few amenities at this location. The breakfast was a beer bones offering with a few options.
Also, the kitchenette had no dishes, supplies, pots, or pans, etc., so a short visit made that nearly useless without my purchase of those supplies.

Self

8/10

Excellent

04 May 2026

John

It was an okay place for couple days

Self

10/10

Exceptional

30 Apr 2026

Zoe

I loved it and workers were super nice and helpful!

Partner

6/10

Pleasant

20 Apr 2026

Brieanna

Staff was suspicious of us when we returned towels and asked for clean ones (?)

Partner

10/10

Exceptional

20 Apr 2026

Mayra

Love it

Partner

2/10

Poor

30 Mar 2026

Marisette

Nothing like the pictures

Self

8/10

Excellent

30 Mar 2026

ValerieLyn

Spacious & clean room. Clean bathroom as well. Full kitchen was especially useful. Well-lit parking lot.

Self

6/10

Pleasant

30 Mar 2026

Ashton

No pool , room was clean hotel had a pundgent smell

Partner

8/10

Excellent

29 Mar 2026

Candace

There is a cooktop, microwave, and fridge and lots of cabinets and storage. There are no cups, dishes, utensils, or pots and pans. Be sure to bring your own.

Friends_and_family Family

2/10

Poor

28 Mar 2026

Steven

Would not stay again

Friends

10/10

Exceptional

24 Mar 2026

LINDA

AJ the Staff Member was So Caring and Professional and the Parking was easy to find and tge Room and kitchen was very clean

Family

10/10

Exceptional

23 Mar 2026

Jessica

The staff were friendly and knowledgeable. The parking lot and property in general was clean. Only saw some daily use wear and tear that would be expected. The rooms had good sized kitchens with lots of storage. The room I was in had a updated and very nice bathroom. The area and other guests were calm and quiet, and it's in a nice spot close to shops and restaurants.

Partner

2/10

Poor

24 Feb 2026

Michelle

Hotel is very run down. Elevator was out of order. Continental breakfast was a joke.

Family_with_children

4/10

Poor

18 Feb 2026

Emily

Came in late on Friday, no bugs, clean-ish room, but woke the next morning with a huge puddle of water across the kitchen area. I cleaned it, informed front desk ( who was very nice man, I believe worked overnight or 3 to 11 shift), and told him we would be gone all day so they could swap the fridge since there were no rooms available to move too. Returned that night around 730-8pm(Saturday) to 2 fridges in the middle of the floor of our room. Returned to desk to finally get the broken fridge out of the room, but no one ever returned to clean the water or move the other fridge( which my husband had to do.) so I paid for a fridge I didn't use the whole trip, a floor that water seeped out of when you stepped on it (even by the bed), and no heat due to the air conditioner not working correctly. If it weren't for the one nice man there who tried to make it work, I would have left.

Family_with_children

2/10

Poor

17 Feb 2026

Wayne

Staff was very rude and disrespectful

Business

2/10

Poor

05 Jan 2026

supora t

The elevator didn’t work and we had luggage. It smelled like something different every time we used the stair case. Free breakfast was a joke. They had a tea bag and package of oatmeal. I truly wouldn’t recommend

Partner

4/10

Poor

24 Dec 2025

John

This property was being used as weekly or monthly rentals and was not in a \"safe\" location.

Leisure Self

6/10

Pleasant

12 Dec 2025

Tennill

This site stated that breakfast was included, it was not .. overall quests were loud.. dogs barking.. it’s was ok.. probably could have been better

Business

2/10

Poor

01 Dec 2025

Michelle

This was not like other extended stay hotels. This place has been run down and they are too cheap to even put a coffee maker in the room although I did ask for one and they provided but no other amenities in the room. No utensils, no dishes, no coffee, no paper towels nothing at all in the kitchen. There was an odor everywhere and the elevator is out of service.

Leisure Family

8/10

Excellent

08 Nov 2025

debbie

No really...Wifi suggestions were not given. Things were floating in the toilet. No silverware in the rooms. Have been and seen better Extended Stays.

Leisure Self

4/10

Poor

14 Oct 2025

Kerry

Definitely not for family. Room floors sticky and dirty, towels stained, shower curtain stained, no coffee maker in room, no hair dryer, no hangers, no closet doors, couch was sketchy at best, not clean in some areas of room.
Cleaning staff needs training. And maybe learn a little English too?!?
“Hot breakfast “ consisted of ONLY oatmeal packets and hot water plus coffee, tea, SONE hot chocolate (runs out quick).
Certainly a major drop in quality from the extended stay in Virginia Beach.
Definitely won’t be back.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Tom

The sheets were full of someone else’s hair and dirt. Clearly not changing the sheets between guests.

Leisure

4/10

Poor

15 Sep 2025

Reeder

Rooms are nothing like those photos on the Expedia website. Furniture lacking, no bedside lamps, one not two bedside table, no in room coffee facilities. Too tightly run.

Business

6/10

Pleasant

20 Aug 2025

robert

The floors were sticky and not particularly clean, the bath tub stopper didn't work, the complimentary breakfast offering was oatmeal (that's all, oatmeal).
Would not stay again.

Leisure Partner

8/10

Excellent

07 Aug 2025

LaTondra

More options for breakfast

4/10

Poor

29 Jul 2024

Oscar

Very disgusting place smell bad

8/10

Excellent

17 Jul 2024

Jeremy

Not cleaning up there yet Tash around the area I even offered to help yuck in my book!

2/10

Poor

16 Jul 2024

Cliff

This hotel surprised me that its still open. Its nasty

Business Self

2/10

Poor

11 Jul 2024

Kerry

Hot mess express

The pictures for this place is extremely misleading. We turned right around and checked out. The only good thing about this place is that they refunded our money for the night. I was ready to leave it. The place was in disrepair and very nasty. Would not recommend to anyone.

Partner

6/10

Pleasant

09 Jul 2024

Daniel

Okay for a night or two.

Booked for a concert. Checkin was good, staff nice. Room cleaners could use some better training or checked behind by management. Room for improvements there. Hotel convenient to restaurants and a quick uber ride to the venue.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Juan

Gracias

6/10

Pleasant

07 Jul 2024

Shaniah

It’s good

Leisure Partner

2/10

Poor

06 Jul 2024

Corey

Very disgusting and unprofessional!

2/10

Poor

29 Jun 2024

Roxanne

Ceiling in the bathroom caving in from water damage. Shower only had cold water and stopped working halfway through my shower. Toilet didn’t flush. Worst hotel I have ever stayed at and I’ve stayed at extended stays on the west coast. Avoid them at all costs on the east coast. Worst hotel experience of my life. I only stayed one night even though I booked two.

Leisure Self

2/10

Poor

27 Jun 2024

Brenda

HORRIBLE HOTEL

This Hotel is the worst that I've stayed in my life. Fist of all at the Lobby the rug is dirty and can some dark spots but when you walk thru the hallway it's even worse because he has a horrible smell, rugs are disgusting, lots of noise and it's smells like Pee. Also the elevator was broken and when walking into my room, I noticed the Door
leverage to lock the door was Brocken.
Some of the lamps had no bulbs, the
rug Dirty, filthy, bad smell, bathroom
had a noise when turning the fan on.
The shower head had very little water flowing. The table buy the couch was broken in the sides. Anyway I tried to check out but I did not get the extra protection on the room which I regretted because I thought this hotel was a great hotel because I’ve stayed in other hotels in other states I tried getting my money back and a refund
from Hotels.com but was not successful
unfortunately. Anyway I highly would
not recommend this piece of garbage hotel to anyone. Please stay away from this horrible hotel.

Partner

2/10

Poor

24 Jun 2024

Deborah

Disgusting

It was terrible. It's supposed to have kitchen with utensils. None when asked the front desk they said they don't supply them. Stove was rusty and didn't work. Room smelled so bad we had to leave. The carpet looked like they took from the garbage. And had to fight for a refund. The place needs to be condemned.

Partner

4/10

Poor

23 Jun 2024

Kenneth

Needs cosmetic lift and furniture and bedding upgrades. Elevator not operable. Late night arrival-sprayed lemon mist for room odor.
Paid $136 through Expedia. Won’t buy insurance again as recommended for facility not meeting as advertised.

Leisure Partner

2/10

Poor

22 Jun 2024

Jim

Room not clean. Hallways worn and smelled of marijuana. People smoking pot in hallway. Back door constantly kept ajar and unlocked. Elevator out of order. Overall felt so unsafe and in dis-repair that I left without checking in. Manager would not issue refund.

Leisure Self

2/10

Poor

21 Jun 2024

Gregory

Do not recommend

I was told that I wouldn’t normally be allowed to rent since I live in Charleston, even though most people that stay there lives in Charleston as well. Not clean at all, smells of cigarette smoke all over hotel and in the room. Oh and my security deposit will be refunded if the room is clean and the sheets aren’t soiled. Would not recommend this to anyone

Partner

10/10

Exceptional

11 Jun 2024

Juan

It was great

4/10

Poor

08 Jun 2024

teresa

Dirty

The front desk was friendly but the halls and rooms were dirty. There were dark stains on the carpet and the walls were filthy.

Partner

4/10

Poor

26 May 2024

Edward

The elevator was broken and we were on the second floor and my girlfriend is disabled. The shower curtain was moldy. The bathroom sink was broken.

Partner

2/10

Poor

19 May 2024

Jason

DO NOT STAY IN THIS HOTEL!

I don't know where to begin other than to simply state DO NOT STAY IN THIS HOTEL! I spend a lot of time traveling and this was without a doubt the worst hotel experience of my life. I walked into my room, looked around and walked right back out again. The furniture was broken, the lock on the door was busted off, the bed and the bathroom were filthy.

Piles of trash littered the hallway, The stairwell door was propped open and people were coming in and out for what I can only assume was drug dealing. I walked past one room in particular and my eyes instantly teared up from whatever activities were taking place in there. The few people that I saw during the 5 minutes spent in there either looked like zombies or were (sadly and unfortunately) unsupervised children.

After walking out I called the hotel because the front desk clerk had disappeared. They refused to refund my stay because I didn't wait around and give them a chance to provide me a different room. Honestly, getting out of there was the best $90+ I could have spent given the circumstances.

In closing, DO NOT STAY IN THIS HOTEL!

Business

2/10

Poor

13 May 2024

Jay T no

Don’t stay here

This place is awful. Reeks of marijuana. There is no pool as advertised, there was no breakfast as advertised. Trash bags in the hallway and just a dump with desk workers that had NO personality.

Self

2/10

Poor

06 May 2024

Jimmy

Arrived on the property on Friday afternoon around 4 PM I checked in The elevator was broken. He put me on the second floor. The carpet was dirty throughout the building. I got into my room. The shower curtain had mildew on it. My carpet was dirty needs to be deep cleaned throughout the building have a bad smell. the sink in the bathroom. The hot water knob came off did not let the water run right the bed was OK. It was comfortable, but I did not enjoy the smell of the dirtiness of the property inside. The sink in the kitchenette was dirty. It had wax all in it. The towel rack in the bathroom that holds the towels It just came off the wall and fell. The property needs to be updated really really bad. I will not be staying there. No more filthy nasty. I was there for two days, I would not recommend this property to no one until someone can do some updating to the property

Leisure Partner

4/10

Poor

22 Apr 2024

Jalesa

First time experience at an Extended Stay with mold on shower curtain, roaches, outdated stove from the 70's, burnt lamp shade, patched walls, no hangers, broken lock as well as door frame and non functional microwave. Best thing was hot water to shower and AC unit worked well. Close location to multitude of stores and eateries.

Leisure Partner

2/10

Poor

22 Apr 2024

Jason

Do not book here! Really, don’t!

This place is utterly filthy. The lobby, the hallways, the stairs, the rooms, and the grounds are all in need of a cleaning. In my room the kitchen was filthy, the carpet was stained and sticky and there were cockroaches in the bathroom. The halls and my room smelled like cigarette smoke. The sheets and towels did appear to be clean. There are sketchy looking people hanging out in the parking lot all the time and I was a little bit worried about leaving valuables in my room or anything in my car. The elevator was still broken during my stay. The clerk was competent. The photos are wildly misleading. This property hasn’t looked that good in years. There is also no longer a pool. It’s been filled with concrete.

There are many other hotels at this price in the area, choose another one. They all looked better.

Self

2/10

Poor

20 Apr 2024

Hirokazu

Noting in the room and elevator is not working etc.

Business Self

2/10

Poor

13 Apr 2024

Verified traveler

Filthy health hazard

Hotel in desperate need of repairs floors filthy not as pictured elevator broken 3 rd floor falling in. Safety hazard and smelly bed’s disgusting as well. Nice looking online but definitely not.

Friends_and_family Family

2/10

Poor

12 Apr 2024

Sechita

Elevator was not working, and the place had an odor to it tobacco

Pet

2/10

Poor

06 Apr 2024

Christopher

This place was dirty and stunk like urine. Lamp shade missing, hole in ceiling with a wash rag stuffed in it. I bugs under the sink.

Business_and_leisure Family

2/10

Poor

01 Apr 2024

Alejandro Noziglia

El aire aacondicionado funcionaba mal y hacia ruido,
La heladera funcionaba may y hacia ruido.
la habitacion estaba sucia.
El desayuno carecia de todo.
Si quieren escribir una reseña bonita haganla ustedes. Es un horror ese lugar.

Leisure Partner

2/10

Poor

30 Mar 2024

Cameron

Absolutely DISGUSTING!! as we walked in, you could smell mildew based on the condition of the carpet, the man checking us in, was trying to check us in and watch videos on his phone at the same time. Walking through the hallway to get to our room, mind you the elevator was broken, so we had to take the stairs, the carpet was still dirty, and you could tell that the hotel was more than a hotel . It was almost like a housing complex because we saw people moving in bags getting groceries and children running around the hallways. as we finally got to our room, we entered, and instantly saw the most nastiest room. I have ever seen while traveling!!!! we checked the bathroom and it was P still in the toilet along with mold in the shower and old toothpaste spit particles on the mirror. They have a desk with a chair close to the kitchen and chair had old stains on it, and there was dry blood on the sockets in the kitchen. The bed also has stains on it as well. After seeing this, and taking pictures, we went downstairs to complain about the nastiness of our room, and the man at the desk was saying due to them being shortstaffed no one was cleaning the rooms, so we had to deal with it hearing that we got our stuff and left with the quickness. Not to mention while we were trying to check out the man at the desk was constantly outside in his car on the phone and we had to wait 20 minutes for him to get back to the desk. SUPER UNPROFESSIONAL. I will never stay here EVERRRRRRRR!

Leisure Partner

2/10

Poor

26 Mar 2024

Roger

Sheets were dirty, carpet smell and had dark marks all over. Water wasn’t hot

Business Partner

6/10

Pleasant

19 Mar 2024

Monica

Looking forward to seeing the place after the renovations

Partner

2/10

Poor

19 Mar 2024

LTwanya

As soon as you walk in the hotel it smelled You had people fighting alright? Alright, smoke smoke and people with dogs even though it said no, I'm smoking.
The TV work on and off which it took staff about 4 hours to finally get the T. V. To work here.
We pulled out pull out bed and oh, my did not use the pull out bed. Let's just say that the mattress was a Corum saying. The floors were dirty.It needs to be updated a lot and Only one.
Outlet work in the floor was nasty.
Where the bottom of the socks not being mopped. Or cleaned not unless you have no money. I will not recommend you staying there with your family.

Leisure Family

2/10

Poor

18 Mar 2024

Verified traveler

Shut it down for renovation.

The room was very dirty. The refrigerator, microwave and water cistern are old and dirty. The elevator is out of service. The grab-and-go breakfast is useless. The hot water for the dispenser for breakfast does not keep the water hot. There are no cooking utensils. It was a waste of money. The hotel is just collecting free money with zero hospitality. The hotel should be shut down for renovation and complete maintenance or turned into a rental apartment.

2/10

Poor

17 Mar 2024

Justin

Sucks.

No elevator working. I was on the top floor.
No Kitchen utensils, even tho there is a stove and fridge.
Dirty. Dirty. Dirty. Bugs...roaches. Service up front for check in took a half hour, and I was the only customer. Except he kept answering phone calls and talking to them for mins on end.
It was awful. Never again.

Business

2/10

Poor

10 Mar 2024

Justin

Unsanitary

Business Family

2/10

Poor

02 Mar 2024

James

Just plane dirt and nasty

Friends_and_family Family

2/10

Poor

02 Mar 2024

Kenneth

Nothing was good. Dirty. We checked in and walked to our room through horrible smoking . We were on the 3rd floor and no elevator service. We had our 85 year Aunt with us. We checked out immediately. We expect to be refunded for both rooms and hope the desk cleak did not capture our financial information for personal use.

2/10

Poor

18 Feb 2024

Rafael

No good, all is dirty and smells bad

Leisure Family_with_children

4/10

Poor

03 Dec 2023

Verified traveler

Disappointing even for a cheap hotel

Checking in was fast and had no extra fees or anything. When we got to the room they had roaches and poison for them in all the drawers and cabinets. My 1 year old was with us and would find the tablets and kept trying to play with them. The microwave above the sink was broken but we were not told this, they did have an extra microwave in the room so they knew it wasn't working. We didn't know which one to use and went to use the broken one not realizing it and it was making a loud noise and started to smoke we immediately turned it off. When I told the front desk they said \"Well the other microwave works right?\" and I said if they can't take it out they should at least put a note on it so people know not to use it and don't start a fire or something and they just said \"yeah ok\" so I don't think they had any intention of removing it or even putting a note on it. They also claim to have free breakfast but had nothing out but coffee every morning.

Partner

2/10

Poor

28 Nov 2023

Katherine

Pros:
Pet friendly.
Close to the joint naval/air force base.
Free parking.

Cons:
The smoke detector was hanging from the wall.
The vending machine was like playing roulette for what we'd get to drink.
There were no trash cans in the halls on the floor.
There were bugs in our room.
The carpet hadn't been cleaned in ages.
Weird smells throughout the entire hotel.
Graffiti in the elevator.
No reentry from the side doors.
No amenities in the kitchen suite.

Do not recommend staying.

Leisure Family_with_children

8/10

Excellent

26 Nov 2023

Karilee

I enjoyed the quietness and the location. The staff was pleasant, The room was very spacious.

Leisure Family

2/10

Poor

19 Nov 2023

Katherine

the worst place I think we have ever stayed. Staff was worried more about his phone call than making my keycard work. The picture showed a recliner in the room. There wasn't one. Then when we finally settle down to go to sleep-someone opened our door at 1:15 in the morning. If I had not pulled the bar over the door they would have come in our room. When I asked the clerk about it the next morning he was apologetic and said he would find out what happened. I have yet to hear from him. On top of it not being very clean and welcoming there was a opened bag of chips and an opened bag of Doritos in the microwave. And this place cost me over $75.00 for just one miserable night. Good luck with your visit here. I know I will never stay here again nor will I recommend it to anyone.

Leisure Partner

6/10

Pleasant

19 Nov 2023

Sergii

Convenient location for us. No breakfast, just coffee. Dirty and smelly…

Leisure Family_with_children

2/10

Poor

17 Nov 2023

Fazil

Stay Away! Reviews are misleading!

There were roaches everywhere. Smelled of smoke. Hallway trash cans were overflowing. Rooms and hallway were dirty. I tried 3 different rooms asked for a refund and was told they couldn't. Ended up sleeping in the truck.

Business

2/10

Poor

16 Nov 2023

Shamika

I was EXTREMELY disappointed in this property. I have a severe insect allergy and when I arrived and checked into my room there were at least 7 roaches crawling over the bathroom sink and kitchen counters. There was also trash thrown about in the corners and the AC did not work. I told the front desk and they attempted to move me but the next room had bugs crawling all over as well but the AC did work. I asked for a refund due to my allergy but I was denied.

Business_and_leisure Self